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Author SHA1 Message Date
mattf 3e1f4fbdcb Added link to ViciAMD 2026-10-12 16:10:37 -04:00
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@@ -11,6 +11,7 @@ slug: "features"
* [Skills-based routing with agent ranking](/skills-based-routing-with-agent-ranking)
* [Outbound agent-controlled, broadcast and predictive dialing](/outbound-agent-controlled-broadcast-and-predictive-dialing)
* [Integrated call recording (mono and stereo)](/integrated-call-recording)
* [Optional Advanced Answering Machine Detection (ViciAMD)](https://viciamd.com/)
* [Three-Way calling within the agent screen](/three-way-calling-within-the-agent-screen)
* [Scheduled Callbacks: Agent-Only and Anyone](/scheduled-callbacks-agent-only-and-anyone)
* [Ability to have agents work from almost any internet connected computer](/blog/agents-anywhere)