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Added survey_wait_sec campaign survey option

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Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2013-04-25 05:01:36 +00:00
parent 4772ab343b
commit 0f85f9905e
6 changed files with 67 additions and 16 deletions
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agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi
+20 -6
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@@ -103,6 +103,7 @@
# 130108-1806 - Changes for Asterisk 1.8 compatibility
# 130124-1853 - Issue #637 fix <karlb>
# 130210-1013 - Added options for CALLMENU|INGROUP cpd_amd_actions
# 130425-0049 - Added survey_wait_sec option and pre-process time logging
#
$script = 'agi-VDAD_ALL_outbound.agi';
@@ -111,6 +112,8 @@ $mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=108;
$one_mysql_log=0;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
($START_s_hires, $START_usec) = gettimeofday();
$DROP_TIME = 9; ### default number of seconds to wait until you drop a waiting call
$at='@';
@@ -211,7 +214,6 @@ if (!$ERRLOGfile) {$ERRLOGfile = "$PATHlogs/MySQLerror.$year-$mon-$mday";}
if (!$CEPLOGfile) {$CEPLOGfile = "$PATHlogs/Cepstral.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
@@ -976,7 +978,14 @@ if ($VDACaffected_rows > 0)
}
$sthA->finish();
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','$vdlog_status','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id')";
($END_s_hires, $END_usec) = gettimeofday();
$START_time = $START_s_hires . '.' . sprintf("%06s", $START_usec);
$END_time = $END_s_hires . '.' . sprintf("%06s", $END_usec);
$RUN_time = ($END_time - $START_time);
$RUN_time = sprintf("%.3f", $RUN_time);
if ($AGILOG) {$agi_string = "Preprocess time: |$RUN_time ($END_time - $START_time)|"; &agi_output;}
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id,comments) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','$vdlog_status','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id','$RUN_time')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01008'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
@@ -1159,7 +1168,7 @@ if ($call_handle_method =~ /SURVEY/)
### check to see if the SURVEY settings should be pulled from the campaign settings in the database
if ($call_handle_method =~ /SURVEYCAMP/)
{
$stmtA = "SELECT survey_dtmf_digits,survey_ni_digit,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,survey_third_digit,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_status,survey_fourth_exten,survey_menu_id FROM vicidial_campaigns where campaign_id='$VDADcampaign';";
$stmtA = "SELECT survey_dtmf_digits,survey_ni_digit,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,survey_third_digit,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_status,survey_fourth_exten,survey_menu_id,survey_wait_sec FROM vicidial_campaigns where campaign_id='$VDADcampaign';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -1182,6 +1191,7 @@ if ($call_handle_method =~ /SURVEY/)
$survey_fourth_status = $aryA[12];
$survey_fourth_exten = $aryA[13];
$survey_menu_id = $aryA[14];
$survey_wait_sec = $aryA[15];
@digit_map = split(/\|/,$survey_response_digit_map);
@@ -1192,7 +1202,7 @@ if ($call_handle_method =~ /SURVEY/)
# play the message and let them press a number
$digits_to_collect = '1';
$opt_code = enter_pin_number($survey_first_audio_file,$survey_dtmf_digits,$survey_method);
$opt_code = enter_pin_number($survey_first_audio_file,$survey_dtmf_digits,$survey_method,$survey_wait_sec);
if (length($opt_code) < 1) {$opt_code = 'X';}
$opt_description = $opt_code;
@@ -3363,6 +3373,10 @@ sub enter_pin_number
$sound = $_[0];
$survey_dtmf_digits = $_[1];
$survey_method_TEMP = $_[2];
$survey_wait_sec = $_[3];
if (length($survey_wait_sec) < 1) # 10 seconds if wait time not defined
{$survey_wait_sec=10;}
$survey_wait_msec = ($survey_wait_sec * 1000);
$digits_to_collect =~ s/DIGITID//gi;
@@ -3376,7 +3390,7 @@ sub enter_pin_number
$interrupt_digit = $AGI->stream_file("$sound","$survey_dtmf_digits");
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit| timeout |$survey_wait_sec|$survey_wait_msec|"; &agi_output;}
$digits_being_entered=1;
$totalDTMF='';
@@ -3393,7 +3407,7 @@ sub enter_pin_number
{
while ( ($digit_loop_counter < $digits_to_collect) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
$digit = chr($AGI->wait_for_digit($survey_wait_msec)); # wait X seconds for input or until the pound key is pressed
if ( ($digit =~ /\d/) && ($survey_dtmf_digits =~ /$digit/) )
{
$totalDTMF = "$totalDTMF$digit";
agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl
+19 -2
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@@ -82,6 +82,7 @@
# 130227-1605 - Added --fill-staggered option for the AST_VDauto_dialFILL script
# 130326-1754 - Added ability to use .agi scripts as part of Call Menu Prompt
# 130402-2148 - Changes to allow for native IAX bridging to other servers
# 130424-1607 - Added NOINT prefix option for call menu prompts to do Playback() instead of Background()
#
$DB=0; # Debug flag
@@ -2508,7 +2509,15 @@ if ( ($active_asterisk_server =~ /Y/) && ($generate_vicidial_conf =~ /Y/) && ($r
}
else
{
$menu_prompt_ext .= "exten => s,n,Background($menu_prompts_array[$w])\n";
if ($menu_prompts_array[$w] =~ /^NOINT/)
{
$menu_prompts_array[$w] =~ s/^NOINT//g;
$menu_prompt_ext .= "exten => s,n,Playback($menu_prompts_array[$w])\n";
}
else
{
$menu_prompt_ext .= "exten => s,n,Background($menu_prompts_array[$w])\n";
}
}
}
$w++;
@@ -2522,7 +2531,15 @@ if ( ($active_asterisk_server =~ /Y/) && ($generate_vicidial_conf =~ /Y/) && ($r
}
else
{
$menu_prompt_ext .= "exten => s,n,Background($menu_prompt[$i])\n";
if ($menu_prompt[$i] =~ /^NOINT/)
{
$menu_prompt[$i] =~ s/^NOINT//g;
$menu_prompt_ext .= "exten => s,n,Playback($menu_prompt[$i])\n";
}
else
{
$menu_prompt_ext .= "exten => s,n,Background($menu_prompt[$i])\n";
}
}
}
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
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@@ -867,7 +867,8 @@ owner_populate ENUM('ENABLED','DISABLED') default 'DISABLED',
use_other_campaign_dnc VARCHAR(8) default '',
allow_emails ENUM('Y','N') default 'N',
amd_inbound_group VARCHAR(20) default '',
amd_callmenu VARCHAR(50) default ''
amd_callmenu VARCHAR(50) default '',
survey_wait_sec TINYINT(3) default '10'
);
CREATE TABLE vicidial_lists (
@@ -3122,4 +3123,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1345',db_schema_update_date=NOW();
UPDATE system_settings SET db_schema_version='1346',db_schema_update_date=NOW();
agc_2-X/trunk/extras/upgrade_2.6.sql
+4
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@@ -356,3 +356,7 @@ UPDATE system_settings SET db_schema_version='1344',db_schema_update_date=NOW()
ALTER TABLE vicidial_nanpa_prefix_codes ADD lata_type VARCHAR(1) default '';
UPDATE system_settings SET db_schema_version='1345',db_schema_update_date=NOW() where db_schema_version < 1345;
ALTER TABLE vicidial_campaigns ADD survey_wait_sec TINYINT(3) default '10';
UPDATE system_settings SET db_schema_version='1346',db_schema_update_date=NOW() where db_schema_version < 1346;
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.6.txt
+3
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@@ -189,6 +189,9 @@ VICIDIAL USER ADMIN REPORT LOG||
VICIDIAL DETAIL ADMIN REPORT LOG||
ADMIN REPORT LOG||
Admin Report Log Viewer||
Survey Wait Seconds||
This is the number of seconds when in Survey mode the system will wait for input from the person called until the survey or drop action is triggered. Is not applied if the Survey Method is HANGUP. Default is 10 seconds||
You can add NOINT directly in front of an audio file name to make it so the playback cannot be interrupted with a key press by the caller, the NOINT should not be a part of the filename, it is a special flag for the system. You may also use special purpose .agi scripts in this field as well like the cm_date.agi script, discuss with your administrator for more details||
############################################################ CLIENT
agc_2-X/trunk/www/vicidial/admin.php
+18 -6
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