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Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page.

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For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-09-14 17:56:48 +00:00
parent ab67adaf9e
commit 16a90ea77b
27 changed files with 377 additions and 49 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+3
View File
@@ -322,6 +322,9 @@ OTHER CHANGES:
an option to end the 3-way call and send the agent to the disposition
screen if the customer hangs up during the 3-way call.
71. Added ability to view Inbound Report by selected DIDs instead of by
in-groups. Link added to Reports page.
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt
+1
View File
@@ -439,6 +439,7 @@ Customer 3-Way Hangup Seconds||
If Customer 3-way logging is enabled, this option allows you to define the number of seconds after the customer hangup is detected before it is actually logged and the optional customer 3-way hangup action is executed. Default is 5 seconds||
Customer 3-Way Hangup Action||
If Customer 3-way logging is enabled, this option allows you to have the agent screen automatically hang up on the call and go to the DISPO screen if this option is set to DISPO. Default is NONE||
Inbound Report by DID||
AST_VICIDIAL_ingrouplist.php
agc_2-X/trunk/www/agc/vicidial.php
+5 -4
View File
@@ -311,11 +311,12 @@
# 100827-1436 - Added webphone dialpad options
# 100902-0046 - Added initial loading screen
# 100902-1349 - Added closecallid, xfercallid, agent_log_id as webform and script variables
# 100908-0955 - Added customer 3way hangup
# 100908-0955 - Added customer 3way hangup
# 100912-1304 - Changed Dispo screen phone number display to dialed_number
#
$version = '2.4-290';
$build = '100908-0955';
$version = '2.4-291';
$build = '100912-1304';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=66;
$one_mysql_log=0;
@@ -11142,7 +11143,7 @@ else
LIVE_campaign_recording = campaign_recording;
LIVE_campaign_rec_filename = campaign_rec_filename;
if (disable_alter_custphone!='HIDE')
{document.getElementById("DispoSelectPhonE").innerHTML = document.vicidial_form.phone_number.value;}
{document.getElementById("DispoSelectPhonE").innerHTML = dialed_number;}
else
{document.getElementById("DispoSelectPhonE").innerHTML = '';}
if (auto_dial_level == 0)
agc_2-X/trunk/www/vicidial/AST_CLOSER_service_level.php
+7
View File
@@ -16,6 +16,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -77,6 +78,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_CLOSERstats.php
+202 -39
View File
@@ -29,6 +29,8 @@
# 100216-0042 - Added popup date selector
# 100709-1809 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100913-1634 - Added DID option to select by DIDs instead of In-groups
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -49,6 +51,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["DID"])) {$DID=$_GET["DID"];}
elseif (isset($_POST["DID"])) {$DID=$_POST["DID"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
@@ -107,6 +111,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
@@ -143,7 +153,9 @@ if (!isset($group)) {$group = '';}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
if (!isset($end_date)) {$end_date = $NOW_DATE;}
$stmt="select group_id,group_name from vicidial_inbound_groups order by group_id;";
$stmt="select group_id,group_name,8 from vicidial_inbound_groups order by group_id;";
if ($DID=='Y')
{$stmt="select did_pattern,did_description,did_id from vicidial_inbound_dids order by did_pattern;";}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$groups_to_print = mysql_num_rows($rslt);
@@ -156,6 +168,7 @@ while ($i < $groups_to_print)
$row=mysql_fetch_row($rslt);
$LISTgroups[$i] = $row[0];
$LISTgroup_names[$i] = $row[1];
$LISTgroup_ids[$i] = $row[2];
$i++;
}
@@ -233,6 +246,7 @@ if ($DB > 0)
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
echo "<INPUT TYPE=HIDDEN NAME=DID VALUE=\"$DID\">\n";
echo "Date Range:<BR>\n";
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
@@ -265,7 +279,10 @@ o_cal.a_tpl.yearscroll = false;
<?php
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
echo "Inbound Groups: \n";
if ($DID=='Y')
{echo "Inbound DIDs: \n";}
else
{echo "Inbound Groups: \n";}
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
$o=0;
@@ -280,9 +297,12 @@ while ($groups_to_print > $o)
echo "</SELECT>\n";
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ";
echo "<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
if ($DID!='Y')
{
echo "<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
echo "<a href=\"./AST_IVRstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">IVR REPORT</a> | \n";
}
echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a> | ";
echo "<a href=\"./AST_IVRstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">IVR REPORT</a> \n";
echo "</FONT>\n";
echo "</TD></TR>\n";
@@ -312,10 +332,13 @@ echo "<PRE><FONT SIZE=2>\n\n";
if ($groups_to_print < 1)
{
echo "\n\n";
echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
}
{
echo "\n\n";
if ($DID=='Y')
{echo "PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT\n";}
else
{echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";}
}
else
{
@@ -348,30 +371,111 @@ echo "Inbound Call Stats: $group_string $NOW_TIME\n";
if ($DID=='Y')
{
$stmt="select did_id from vicidial_inbound_dids where did_pattern IN($group_SQL);";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$dids_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $dids_to_print)
{
$row=mysql_fetch_row($rslt);
$did_id[$i] = $row[0];
$did_SQL .= "'$row[0]',";
$i++;
}
$did_SQL = eregi_replace(",$",'',$did_SQL);
if (strlen($did_SQL)<3) {$did_SQL="''";}
$stmt="select uniqueid from vicidial_did_log where did_id IN($did_SQL);";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$unids_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $unids_to_print)
{
$row=mysql_fetch_row($rslt);
$unid_SQL .= "'$row[0]',";
$i++;
}
$unid_SQL = eregi_replace(",$",'',$unid_SQL);
if (strlen($unid_SQL)<3) {$unid_SQL="''";}
if ($DB > 0)
{echo "|$did_SQL|$unid_SQL|\n";}
}
if ($group_ct > 1)
{
echo "\n";
echo "---------- MULTI-GROUP BREAKDOWN:\n";
echo "+----------------------+---------+---------+---------+---------+\n";
echo "| IN-GROUP | CALLS | DROPS | DROP % | IVR |\n";
echo "+----------------------+---------+---------+---------+---------+\n";
if ($DID=='Y')
{
echo "+----------------------+---------+---------+---------+---------+\n";
echo "| DID | CALLS | DROPS | DROP % | IVR |\n";
echo "+----------------------+---------+---------+---------+---------+\n";
}
else
{
echo "+----------------------+---------+---------+---------+---------+\n";
echo "| IN-GROUP | CALLS | DROPS | DROP % | IVR |\n";
echo "+----------------------+---------+---------+---------+---------+\n";
}
$i=0;
while($i < $group_ct)
{
$did_id[$i]='0';
$DIDunid_SQL='';
$stmt="select did_id from vicidial_inbound_dids where did_pattern='$group[$i]';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$Sdids_to_print = mysql_num_rows($rslt);
if ($Sdids_to_print > 0)
{
$row=mysql_fetch_row($rslt);
$did_id[$i] = $row[0];
}
$stmt="select uniqueid from vicidial_did_log where did_id='$did_id[$i]';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$DIDunids_to_print = mysql_num_rows($rslt);
$k=0;
while ($k < $DIDunids_to_print)
{
$row=mysql_fetch_row($rslt);
$DIDunid_SQL .= "'$row[0]',";
$k++;
}
$DIDunid_SQL = eregi_replace(",$",'',$DIDunid_SQL);
if (strlen($DIDunid_SQL)<3) {$DIDunid_SQL="''";}
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]';";
if ($DID=='Y')
{
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($DIDunid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='$group[$i]' and comment_b='START';";
if ($DID=='Y')
{
$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and uniqueid IN($DIDunid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rowx=mysql_fetch_row($rslt);
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]' and status IN('DROP','XDROP') and (length_in_sec <= 49999 or length_in_sec is null);";
if ($DID=='Y')
{
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status IN('DROP','XDROP') and (length_in_sec <= 49999 or length_in_sec is null) and uniqueid IN($DIDunid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rowy=mysql_fetch_row($rslt);
@@ -402,17 +506,30 @@ echo "\n";
echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
echo "---------- TOTALS\n";
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL);";
if ($DID=='Y')
{
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND');";
if ($DID=='Y')
{
$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND') and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rowy=mysql_fetch_row($rslt);
$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a IN($group_SQL) and comment_b='START';";
if ($DID=='Y')
{
$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rowx=mysql_fetch_row($rslt);
@@ -457,6 +574,10 @@ echo "\n";
echo "---------- DROPS\n";
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status IN('DROP','XDROP') and (length_in_sec <= 49999 or length_in_sec is null);";
if ($DID=='Y')
{
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status IN('DROP','XDROP') and (length_in_sec <= 49999 or length_in_sec is null) and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
@@ -496,41 +617,47 @@ echo "Average hold time for DROP Calls: $average_hold_seconds second
if (strlen($group_SQL)>3)
{
$stmt = "SELECT answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two from vicidial_inbound_groups where group_id IN($group_SQL) order by answer_sec_pct_rt_stat_one desc limit 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$Sanswer_sec_pct_rt_stat_one = $row[0];
$Sanswer_sec_pct_rt_stat_two = $row[1];
$stmt = "SELECT count(*) from vicidial_closer_log where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND');";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$answer_sec_pct_rt_stat_one = $row[0];
$stmt = "SELECT count(*) from vicidial_closer_log where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND');";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$answer_sec_pct_rt_stat_two = $row[0];
if ( ($ANSWEREDcalls > 0) and ($answer_sec_pct_rt_stat_one > 0) and ($answer_sec_pct_rt_stat_two > 0) )
if ($DID!='Y')
{
$PCTanswer_sec_pct_rt_stat_one = (($answer_sec_pct_rt_stat_one / $ANSWEREDcalls) * 100);
$PCTanswer_sec_pct_rt_stat_one = round($PCTanswer_sec_pct_rt_stat_one, 0);
#$PCTanswer_sec_pct_rt_stat_one = sprintf("%10s", $PCTanswer_sec_pct_rt_stat_one);
$PCTanswer_sec_pct_rt_stat_two = (($answer_sec_pct_rt_stat_two / $ANSWEREDcalls) * 100);
$PCTanswer_sec_pct_rt_stat_two = round($PCTanswer_sec_pct_rt_stat_two, 0);
#$PCTanswer_sec_pct_rt_stat_two = sprintf("%10s", $PCTanswer_sec_pct_rt_stat_two);
$stmt = "SELECT answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two from vicidial_inbound_groups where group_id IN($group_SQL) order by answer_sec_pct_rt_stat_one desc limit 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$Sanswer_sec_pct_rt_stat_one = $row[0];
$Sanswer_sec_pct_rt_stat_two = $row[1];
$stmt = "SELECT count(*) from vicidial_closer_log where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND');";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$answer_sec_pct_rt_stat_one = $row[0];
$stmt = "SELECT count(*) from vicidial_closer_log where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND');";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$answer_sec_pct_rt_stat_two = $row[0];
if ( ($ANSWEREDcalls > 0) and ($answer_sec_pct_rt_stat_one > 0) and ($answer_sec_pct_rt_stat_two > 0) )
{
$PCTanswer_sec_pct_rt_stat_one = (($answer_sec_pct_rt_stat_one / $ANSWEREDcalls) * 100);
$PCTanswer_sec_pct_rt_stat_one = round($PCTanswer_sec_pct_rt_stat_one, 0);
#$PCTanswer_sec_pct_rt_stat_one = sprintf("%10s", $PCTanswer_sec_pct_rt_stat_one);
$PCTanswer_sec_pct_rt_stat_two = (($answer_sec_pct_rt_stat_two / $ANSWEREDcalls) * 100);
$PCTanswer_sec_pct_rt_stat_two = round($PCTanswer_sec_pct_rt_stat_two, 0);
#$PCTanswer_sec_pct_rt_stat_two = sprintf("%10s", $PCTanswer_sec_pct_rt_stat_two);
}
}
}
echo "\n";
echo "---------- CUSTOM INDICATORS\n";
echo "GDE (Answered/Total calls taken in to this In-Group): $ANSWEREDpercent%\n";
echo "ACR (Dropped/Answered): $DROP_ANSWEREDpercent%\n";
echo "TMR1 (Answered within $Sanswer_sec_pct_rt_stat_one seconds/Answered): $PCTanswer_sec_pct_rt_stat_one%\n";
echo "TMR2 (Answered within $Sanswer_sec_pct_rt_stat_two seconds/Answered): $PCTanswer_sec_pct_rt_stat_two%\n";
if ($DID!='Y')
{
echo "TMR1 (Answered within $Sanswer_sec_pct_rt_stat_one seconds/Answered): $PCTanswer_sec_pct_rt_stat_one%\n";
echo "TMR2 (Answered within $Sanswer_sec_pct_rt_stat_two seconds/Answered): $PCTanswer_sec_pct_rt_stat_two%\n";
}
# GET LIST OF ALL STATUSES and create SQL from human_answered statuses
@@ -576,6 +703,10 @@ echo "\n";
echo "---------- QUEUE STATS\n";
$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and (queue_seconds > 0);";
if ($DID=='Y')
{
$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and (queue_seconds > 0) and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
@@ -625,6 +756,10 @@ echo "| 0 5 10 15 20 25 30 35 40 45 50 55
echo "+-------------------------------------------------------------------------------------------+------------+\n";
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) group by queue_seconds;";
if ($DID=='Y')
{
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) group by queue_seconds;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$reasons_to_print = mysql_num_rows($rslt);
@@ -688,6 +823,10 @@ echo "| 0 5 10 15 20 25 30 35 40 45 50 55
echo "+-------------------------------------------------------------------------------------------+------------+\n";
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status IN('DROP','XDROP') group by queue_seconds;";
if ($DID=='Y')
{
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status IN('DROP','XDROP') group by queue_seconds;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$reasons_to_print = mysql_num_rows($rslt);
@@ -752,6 +891,10 @@ echo " | 0 5 10 15 20 25 30 35 40 45
echo "----------+-------------------------------------------------------------------------------------------+------------+\n";
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND') group by queue_seconds;";
if ($DID=='Y')
{
$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND') group by queue_seconds;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$reasons_to_print = mysql_num_rows($rslt);
@@ -960,6 +1103,10 @@ echo "| HANGUP REASON | CALLS |\n";
echo "+----------------------+------------+\n";
$stmt="select count(*),term_reason from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) group by term_reason;";
if ($DID=='Y')
{
$stmt="select count(*),term_reason from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) group by term_reason;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$reasons_to_print = mysql_num_rows($rslt);
@@ -1002,6 +1149,10 @@ echo "+--------+----------------------+----------------------+------------+-----
## get counts and time totals for all statuses in this campaign
$stmt="select count(*),status,sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) group by status;";
if ($DID=='Y')
{
$stmt="select count(*),status,sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) group by status;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$statuses_to_print = mysql_num_rows($rslt);
@@ -1133,6 +1284,10 @@ echo "| 1 2 3 4 5 6 7 8 9 10 15 20
echo "+-------------------------------------------------------------------------------------+------------+\n";
$stmt="select count(*),queue_position from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) group by queue_position;";
if ($DID=='Y')
{
$stmt="select count(*),queue_position from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) group by queue_position;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$positions_to_print = mysql_num_rows($rslt);
@@ -1197,6 +1352,10 @@ echo "| AGENT | CALLS | TIME H:M:S |AVERAGE |\n";
echo "+--------------------------+------------+------------+--------+\n";
$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
if ($DID=='Y')
{
$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$users_to_print = mysql_num_rows($rslt);
@@ -1266,6 +1425,10 @@ echo "<FONT SIZE=0>\n";
######### 15-minute increment breakdowns of total calls and drops, then answered table
$BDansweredCALLS = 0;
$stmt="SELECT status,queue_seconds,UNIX_TIMESTAMP(call_date),call_date from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL);";
if ($DID=='Y')
{
$stmt="SELECT status,queue_seconds,UNIX_TIMESTAMP(call_date),call_date from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL);";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$calls_to_print = mysql_num_rows($rslt);
agc_2-X/trunk/www/vicidial/AST_CLOSERsummary_hourly.php
+7
View File
@@ -11,6 +11,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -102,6 +103,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_DIDstats.php
+6
View File
@@ -11,6 +11,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -75,6 +76,11 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
agc_2-X/trunk/www/vicidial/AST_IVRstats.php
+6
View File
@@ -15,6 +15,7 @@
# 100301-1401 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -78,6 +79,11 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
agc_2-X/trunk/www/vicidial/AST_LIST_UPDATEstats.php
+7
View File
@@ -9,6 +9,7 @@
# 90907-0636 - Added list id to results
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -69,6 +70,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if ( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_OUTBOUNDsummary_interval.php
+7
View File
@@ -11,6 +11,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -108,6 +109,12 @@ if ($records_to_print > 0)
$auth++;
}
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_VDADstats.php
+7
View File
@@ -29,6 +29,7 @@
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100814-2307 - Added display of preset dials if presets are enabled in the campaign
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
header ("Content-type: text/html; charset=utf-8");
@@ -123,6 +124,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_agent_days_detail.php
+7
View File
@@ -13,6 +13,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
@@ -83,6 +84,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_agent_performance_detail.php
+7
View File
@@ -25,6 +25,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -96,6 +97,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_agent_status_detail.php
+7
View File
@@ -14,6 +14,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
@@ -84,6 +85,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php
+7
View File
@@ -14,6 +14,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -85,6 +86,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_agent_time_sheet.php
+8 -1
View File
@@ -13,6 +13,7 @@
# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -74,7 +75,13 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
agc_2-X/trunk/www/vicidial/AST_agent_timeclock_detail.php
+7
View File
@@ -10,6 +10,7 @@
# 100301-1401 - Added popup date selector
# 100712-1324 - Added system setting slave server option and added user stats link dates
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
@@ -82,6 +83,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_server_performance.php
+7
View File
@@ -15,6 +15,7 @@
# 100214-1421 - Sort menu alphabetically
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -73,6 +74,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php
+9 -2
View File
@@ -67,10 +67,11 @@
# 100805-0704 - Fixed minor bug in campaigns restrictions
# 100815-0002 - Added optional display of preset dials if presets are enabled in the campaign
# 100912-0839 - Changed several stats to limit to 2 or 3 decimal spaces
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
$version = '2.4-58';
$build = '100912-0839';
$version = '2.4-59';
$build = '100914-1326';
header ("Content-type: text/html; charset=utf-8");
@@ -264,6 +265,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php
+7
View File
@@ -18,6 +18,7 @@
# 90508-0644 - Changed to PHP long tags
# 100709-1806 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
header ("Content-type: text/html; charset=utf-8");
@@ -79,6 +80,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/admin.php
+3 -1
View File
@@ -27476,6 +27476,8 @@ if ($ADD==999999)
echo "<UL>\n";
if ( (preg_match("/Inbound Report/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo "<LI><a href=\"AST_CLOSERstats.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>Inbound Report</a></FONT>\n";}
if ( ( (preg_match("/Inbound Report/",$LOGallowed_reports)) and (preg_match("/Inbound DID Report/",$LOGallowed_reports)) ) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo "<LI><a href=\"AST_CLOSERstats.php?DID=Y\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>Inbound Report by DID</a></FONT>\n";}
if ( (preg_match("/Inbound Service Level Report/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo "<LI><a href=\"AST_CLOSER_service_level.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>Inbound Service Level Report</a></FONT>\n";}
if ( (preg_match("/Inbound Summary Hourly Report/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
@@ -28258,7 +28260,7 @@ if (isset($camp_lists))
}
else {$active_leads = '0';}
echo "|$DB|\n";
if ($DB > 0) {echo "|$DB|\n";}
echo "This campaign has $active_leads leads to be dialed in those lists\n";
}
else
agc_2-X/trunk/www/vicidial/admin_header.php
+12
View File
@@ -25,6 +25,7 @@
# 100728-0904 - Changed Lead Loader link to the new 3rd gen lead loader
# 100802-2127 - Changed Admin to point to links page instead of Phones listings
# 100831-2255 - Added password strength checking function
# 100914-1311 - Removed other links for reports-only users
#
@@ -34,6 +35,8 @@ if($short_header)
?>
<TABLE CELLPADDING=0 CELLSPACING=0 BGCOLOR="#015B91"><TR>
<TD><IMG SRC="vicidial_admin_web_logo_small.gif" WIDTH=71 HEIGHT=22> &nbsp; </TD>
<?php if ($reports_only_user < 1) {
?>
<TD> &nbsp; <A HREF="admin.php" ALT="Users"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Users</B></A> &nbsp; </TD>
<TD> &nbsp; <A HREF="admin.php?ADD=10" ALT="Campaigns"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Campaigns</B></A> &nbsp; </TD>
<TD> &nbsp; <A HREF="admin.php?ADD=100" ALT="Lists"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Lists</B></A> &nbsp; </TD>
@@ -43,6 +46,12 @@ if($short_header)
<TD> &nbsp; <A HREF="admin.php?ADD=100000" ALT="User Groups"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>User Groups</B></A> &nbsp; </TD>
<TD> &nbsp; <A HREF="admin.php?ADD=10000" ALT="Remote Agents"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Remote Agents</B></A> &nbsp; </TD>
<TD> &nbsp; <A HREF="admin.php?ADD=999998" ALT="Admin"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Admin</B></A> &nbsp; </TD>
<?php
}
else
{ ?>
<TD width=600> &nbsp; &nbsp; </TD>
<?php } ?>
<TD> &nbsp; <A HREF="admin.php?ADD=999999" ALT="Reports"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Reports</B></A> &nbsp; </TD>
</TR>
</TABLE>
@@ -976,6 +985,8 @@ $SScustom_fields_enabled = $row[3];
<IMG SRC="./vicidial_admin_web_logo.gif" WIDTH=170 HEIGHT=45 ALT="VICIDIAL logo">
<B><FONT FACE="ARIAL,HELVETICA" COLOR=white>ADMINISTRATION</FONT></B><BR>
<TABLE CELLPADDING=2 CELLSPACING=0 BGCOLOR=#015B91 WIDTH=160>
<?php if ($reports_only_user < 1) {
?>
<!-- USERS NAVIGATION -->
<TR WIDTH=160><TD <?php echo $users_hh ?> WIDTH=160>
<a href="<?php echo $ADMIN ?>?ADD=0"><FONT FACE="ARIAL,HELVETICA" COLOR=<?php echo $users_fc ?> SIZE=<?php echo $header_font_size ?>><?php echo $users_bold ?>Users</a>
@@ -1290,6 +1301,7 @@ $SScustom_fields_enabled = $row[3];
<?php }
}
}
?>
<!-- REPORTS NAVIGATION -->
<TR><TD <?php echo $reports_hh ?>>
agc_2-X/trunk/www/vicidial/call_report_export.php
+10 -2
View File
@@ -23,6 +23,8 @@
# 100713-0101 - Added recordings fields option (for filename, recording ID and URL)
# 100713-1050 - Fixed minor custom fields issue
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
# Allow level 7 users to view this report
#
require("dbconnect.php");
@@ -94,13 +96,19 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and export_reports='1' and active='Y';";
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and export_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
# Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
@@ -109,7 +117,7 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
exit;
}
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and view_reports='1' and active='Y';";
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
agc_2-X/trunk/www/vicidial/fcstats.php
+7
View File
@@ -16,6 +16,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -77,6 +78,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/timeclock_report.php
+7
View File
@@ -14,6 +14,7 @@
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
@@ -84,6 +85,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
agc_2-X/trunk/www/vicidial/timeclock_status.php
+7
View File
@@ -12,6 +12,7 @@
# 100214-1421 - Sort menu alphabetically
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
header ("Content-type: text/html; charset=utf-8");
@@ -90,6 +91,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
$fp = fopen ("./project_auth_entries.txt", "a");
$date = date("r");
$ip = getenv("REMOTE_ADDR");
agc_2-X/trunk/www/vicidial/user_stats.php
+7
View File
@@ -27,6 +27,7 @@
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100908-1205 - Added customer 3way hangup flags to user calls display
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
header ("Content-type: text/html; charset=utf-8");
@@ -102,6 +103,12 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
$fp = fopen ("./project_auth_entries.txt", "a");
$date = date("r");
$ip = getenv("REMOTE_ADDR");