Added new options for campaign agent_screen_time_display setting

added CONNECTED column to Agent Time Detail report

git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a

agc_2-X/branches/agc_2.0.4/extras/GMT_USA_zip.txt

@@ -3294,6 +3294,7 @@
 09096	AE	1.0	Y
 09099	AE	1.0	Y
 09100	AE	1.0	Y
+09101	AE	1.0	Y
 09102	AE	1.0	Y
 09103	AE	1.0	Y
 09104	AE	1.0	Y
@@ -3315,8 +3316,13 @@
 09154	AE	1.0	Y
 09160	AE	1.0	Y
 09161	AE	1.0	Y
+09170	AE	1.0	Y
+09171	AE	1.0	Y
 09172	AE	1.0	Y
 09173	AE	1.0	Y
+09174	AE	1.0	Y
+09175	AE	1.0	Y
+09176	AE	1.0	Y
 09177	AE	1.0	Y
 09180	AE	1.0	Y
 09186	AE	1.0	Y
@@ -3326,17 +3332,25 @@
 09211	AE	1.0	Y
 09213	AE	1.0	Y
 09214	AE	1.0	Y
+09216	AE	1.0	Y
 09226	AE	1.0	Y
 09227	AE	1.0	Y
 09229	AE	1.0	Y
 09237	AE	1.0	Y
+09241	AE	1.0	Y
 09245	AE	1.0	Y
 09250	AE	1.0	Y
 09261	AE	1.0	Y
 09263	AE	1.0	Y
 09264	AE	1.0	Y
 09265	AE	1.0	Y
+09266	AE	1.0	Y
 09267	AE	1.0	Y
+09276	AE	1.0	Y
+09277	AE	1.0	Y
+09278	AE	1.0	Y
+09289	AE	1.0	Y
+09290	AE	1.0	Y
 09301	AE	1.0	Y
 09302	AE	1.0	Y
 09304	AE	1.0	Y
@@ -3353,9 +3367,12 @@
 09315	AE	1.0	Y
 09316	AE	1.0	Y
 09317	AE	1.0	Y
+09318	AE	1.0	Y
 09319	AE	1.0	Y
 09320	AE	1.0	Y
 09321	AE	1.0	Y
+09322	AE	1.0	Y
+09323	AE	1.0	Y
 09327	AE	1.0	Y
 09328	AE	1.0	Y
 09330	AE	1.0	Y
@@ -3422,9 +3439,13 @@
 09461	AE	1.0	Y
 09463	AE	1.0	Y
 09464	AE	1.0	Y
+09467	AE	1.0	Y
 09468	AE	1.0	Y
 09469	AE	1.0	Y
 09470	AE	1.0	Y
+09487	AE	1.0	Y
+09488	AE	1.0	Y
+09489	AE	1.0	Y
 09494	AE	1.0	Y
 09496	AE	1.0	Y
 09497	AE	1.0	Y
@@ -3440,6 +3461,7 @@
 09509	AE	1.0	Y
 09510	AE	1.0	Y
 09511	AE	1.0	Y
+09512	AE	1.0	Y
 09513	AE	1.0	Y
 09517	AE	1.0	Y
 09520	AE	1.0	Y
@@ -3515,6 +3537,8 @@
 09630	AE	1.0	Y
 09631	AE	1.0	Y
 09633	AE	1.0	Y
+09634	AE	1.0	Y
+09635	AE	1.0	Y
 09636	AE	1.0	Y
 09642	AE	1.0	Y
 09643	AE	1.0	Y
@@ -3660,11 +3684,23 @@
 09873	AE	1.0	Y
 09874	AE	1.0	Y
 09875	AE	1.0	Y
+09876	AE	1.0	Y
 09880	AE	1.0	Y
 09890	AE	1.0	Y
 09892	AE	1.0	Y
 09895	AE	1.0	Y
 09898	AE	1.0	Y
+09901	AE	1.0	Y
+09902	AE	1.0	Y
+09903	AE	1.0	Y
+09904	AE	1.0	Y
+09908	AE	1.0	Y
+09909	AE	1.0	Y
+09910	AE	1.0	Y
+09974	AE	1.0	Y
+09975	AE	1.0	Y
+09976	AE	1.0	Y
+09977	AE	1.0	Y
 10001	NY	-5.0	Y
 10002	NY	-5.0	Y
 10003	NY	-5.0	Y
@@ -4175,6 +4211,7 @@
 11434	NY	-5.0	Y
 11435	NY	-5.0	Y
 11436	NY	-5.0	Y
+11437	NY	-5.0	Y
 11439	NY	-5.0	Y
 11451	NY	-5.0	Y
 11499	NY	-5.0	Y
@@ -15017,6 +15054,10 @@
 34055	AA	-4.0	Y
 34058	AA	-4.0	Y
 34060	AA	-4.0	Y
+34066	AA	-4.0	Y
+34067	AA	-4.0	Y
+34068	AA	-4.0	Y
+34069	AA	-4.0	Y
 34078	AA	-4.0	Y
 34080	AA	-4.0	Y
 34081	AA	-4.0	Y
@@ -24150,6 +24191,7 @@
 55128	MN	-6.0	Y
 55129	MN	-6.0	Y
 55130	MN	-6.0	Y
+55131	MN	-6.0	Y
 55133	MN	-6.0	Y
 55144	MN	-6.0	Y
 55145	MN	-6.0	Y
@@ -25093,6 +25135,7 @@
 56967	DC	-5.0	Y
 56968	DC	-5.0	Y
 56969	DC	-5.0	Y
+56970	DC	-5.0	Y
 56972	DC	-5.0	Y
 56998	DC	-5.0	Y
 56999	DC	-5.0	Y
@@ -31576,6 +31619,7 @@
 72402	AR	-6.0	Y
 72403	AR	-6.0	Y
 72404	AR	-6.0	Y
+72405	AR	-6.0	Y
 72410	AR	-6.0	Y
 72411	AR	-6.0	Y
 72412	AR	-6.0	Y
@@ -32712,6 +32756,7 @@
 75056	TX	-6.0	Y
 75057	TX	-6.0	Y
 75058	TX	-6.0	Y
+75059	TX	-6.0	Y
 75060	TX	-6.0	Y
 75061	TX	-6.0	Y
 75062	TX	-6.0	Y
@@ -38027,6 +38072,7 @@
 89434	NV	-8.0	Y
 89435	NV	-8.0	Y
 89436	NV	-8.0	Y
+89437	NV	-8.0	Y
 89438	NV	-8.0	Y
 89439	NV	-8.0	Y
 89440	NV	-8.0	Y
@@ -38195,6 +38241,7 @@
 90101	CA	-8.0	Y
 90102	CA	-8.0	Y
 90103	CA	-8.0	Y
+90134	CA	-8.0	Y
 90189	CA	-8.0	Y
 90201	CA	-8.0	Y
 90202	CA	-8.0	Y
@@ -40825,6 +40872,7 @@
 96367	AP	9.0	N
 96368	AP	9.0	N
 96370	AP	9.0	N
+96371	AP	9.0	N
 96372	AP	9.0	N
 96373	AP	9.0	N
 96374	AP	9.0	N
@@ -40868,6 +40916,7 @@
 96535	AP	9.0	N
 96537	AP	9.0	N
 96538	AP	9.0	N
+96539	AP	9.0	N
 96540	AP	9.0	N
 96541	AP	9.0	N
 96542	AP	9.0	N

agc_2-X/branches/agc_2.0.4/extras/phone_codes_GMT.txt

@@ -105,6 +105,7 @@ code	country	areacode	state	GMT	DST	DST_RANGE	GEOGRAPHIC DESCRIPTION	TZ_CODE	PHP
 1	USA	364	KY	-6	Y	SSM-FSN	Kentucky	CST	America/Chicago
 1	CAN	365	ON	-5	Y	SSM-FSN	Ontario	EST	America/Toronto
 1	CAN	367	QC	-5	Y	SSM-FSN	Quebec	EST	America/Toronto
+1	CAN	368	AB	-7	Y	SSM-FSN	Alberta	MST	America/Edmonton
 1	USA	369	CA	-8	Y	SSM-FSN	California	PST	America/Los_Angeles
 1	USA	380	OH	-5	Y	SSM-FSN	Ohio	EST	America/New_York
 1	USA	385	UT	-7	Y	SSM-FSN	Utah	MST	America/Denver
@@ -151,6 +152,7 @@ code	country	areacode	state	GMT	DST	DST_RANGE	GEOGRAPHIC DESCRIPTION	TZ_CODE	PHP
 1	USA	469	TX	-6	Y	SSM-FSN	Texas	CST	America/Chicago
 1	USA	470	GA	-5	Y	SSM-FSN	Georgia	EST	America/New_York
 1	GRD	473		-4	N		Grenada	AST	America/Grenada
+1	CAN	474	SK	-6	N		Saskatchewan	CST	America/Regina
 1	USA	475	CT	-5	Y	SSM-FSN	Connecticut	EST	America/New_York
 1	USA	478	GA	-5	Y	SSM-FSN	Georgia	EST	America/New_York
 1	USA	479	AR	-6	Y	SSM-FSN	Arkansas	CST	America/Chicago

agc_2-X/trunk/bin/FastAGI_log.pl

@@ -82,6 +82,7 @@
 # 170915-1753 - Asterisk 13 compatibility
 # 180521-1153 - Changed closer log logging to use agent if call was AGENTDIRECT
 # 180919-1729 - Fix for rare non-NA-set-as-NA call logging issue
+# 190626-1100 - Added more logging for Auto-Alt-Dial debug
 #
 
 # defaults for PreFork
@@ -1213,7 +1214,7 @@ sub process_request
 							{
 							$stmtA = "DELETE FROM vicidial_auto_calls where ( ( (status!='IVR') and (uniqueid='$uniqueid' or callerid = '$callerid') ) or ( (status='IVR') and (uniqueid='$uniqueid') ) ) order by call_time desc limit 1;";
 							$VACaffected_rows = $dbhA->do($stmtA);
-							if ($AGILOG) {$agi_string = "--    VDAC record deleted: |$VACaffected_rows|   |$VD_lead_id|$uniqueid|$VD_uniqueid|$VD_callerid|$callerid|$VD_status|$channel($VARserver_ip)|$PC_channel($VD_server_ip)|($PC_count_rows|$PCR_count)|";   &agi_output;}
+							if ($AGILOG) {$agi_string = "--    VDAC record deleted: |$VACaffected_rows|   |$VD_lead_id|$uniqueid|$VD_uniqueid|$VD_callerid|$callerid|$VD_status|$channel($VARserver_ip)|$PC_channel($VD_server_ip)|($PC_count_rows|$PCR_count)|$VD_alt_dial|";   &agi_output;}
 
 							$stmtA = "UPDATE vicidial_live_agents SET ring_callerid='' where ring_callerid='$callerid';";
 							$VLACaffected_rows = $dbhA->do($stmtA);
@@ -1415,7 +1416,7 @@ sub process_request
 							if ($calleridname !~ /^Y\d\d\d\d/)
 								{
 								########## FIND AND UPDATE vicidial_log ##########
-								$stmtA = "SELECT start_epoch,status,user,term_reason,comments FROM vicidial_log FORCE INDEX(lead_id) where lead_id = '$VD_lead_id' and uniqueid LIKE \"$Euniqueid%\" limit 1;";
+								$stmtA = "SELECT start_epoch,status,user,term_reason,comments,alt_dial FROM vicidial_log FORCE INDEX(lead_id) where lead_id = '$VD_lead_id' and uniqueid LIKE \"$Euniqueid%\" limit 1;";
 									if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
 								$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 								$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -1428,6 +1429,7 @@ sub process_request
 									$VD_user =			$aryA[2];
 									$VD_term_reason =	$aryA[3];
 									$VD_comments =		$aryA[4];
+									$VD_alt_dial_log =	$aryA[5];
 									$epc_countCUSTDATA++;
 									}
 								$sthA->finish();
@@ -1659,7 +1661,7 @@ sub process_request
 				#			if ($AGILOG) {$agi_string = "AUTO-ALT TEST: |$VD_status|$VDL_status|$VD_auto_alt_dial_statuses|$VD_auto_alt_dial|";   &agi_output;}
 							if ($VD_auto_alt_dial_statuses =~ / $VD_status | $VDL_status /)
 								{
-								if ($AGILOG) {$agi_string = "AUTO-ALT MATCH: |$VD_status|$VDL_status|$VD_auto_alt_dial_statuses|$VD_auto_alt_dial|";   &agi_output;}
+								if ($AGILOG) {$agi_string = "AUTO-ALT MATCH: |$VD_status|$VDL_status|$VD_auto_alt_dial_statuses|$VD_auto_alt_dial|$VD_alt_dial|$VD_alt_dial_log|";   &agi_output;}
 								if ( ($VD_auto_alt_dial =~ /(ALT_ONLY|ALT_AND_ADDR3|ALT_AND_EXTENDED)/) && ($VD_alt_dial =~ /NONE|MAIN/) )
 									{
 									$alt_dial_skip=0;

agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql

@@ -1001,7 +1001,7 @@ hangup_xfer_record_start ENUM('Y','N') default 'N',
 scheduled_callbacks_email_alert ENUM('Y', 'N') default 'N',
 max_inbound_calls_outcome ENUM('DEFAULT','ALLOW_AGENTDIRECT','ALLOW_MI_PAUSE','ALLOW_AGENTDIRECT_AND_MI_PAUSE') default 'DEFAULT',
 manual_auto_next_options ENUM('DEFAULT','PAUSE_NO_COUNT') default 'DEFAULT',
-agent_screen_time_display ENUM('DISABLED','ENABLED_BASIC','ENABLED_FULL','ENABLED_BILL_BREAK_LUNCH_COACH') default 'DISABLED',
+agent_screen_time_display VARCHAR(40) default 'DISABLED',
 next_dial_my_callbacks ENUM('DISABLED','ENABLED') default 'DISABLED',
 inbound_no_agents_no_dial_container VARCHAR(40) default '---DISABLED---',
 inbound_no_agents_no_dial_threshold SMALLINT(5) default '0',
@@ -3155,7 +3155,8 @@ PRIMARY KEY (email_row_id),
 KEY email_list_account_key (email_account_id),
 KEY email_list_user_key (user),
 KEY vicidial_email_lead_id_key (lead_id),
-KEY vicidial_email_group_key (group_id)
+KEY vicidial_email_group_key (group_id),
+KEY vicidial_email_xfer_key (xfercallid)
 ) ENGINE=MyISAM;
 
 CREATE TABLE vicidial_email_accounts (
@@ -4420,4 +4421,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
 
 UPDATE system_settings set vdc_agent_api_active='1';
 
-UPDATE system_settings SET db_schema_version='1571',db_schema_update_date=NOW(),reload_timestamp=NOW();
+UPDATE system_settings SET db_schema_version='1572',db_schema_update_date=NOW(),reload_timestamp=NOW();

agc_2-X/trunk/extras/upgrade_2.14.sql

@@ -442,7 +442,7 @@ ALTER TABLE vicidial_campaigns ADD manual_auto_next_options ENUM('DEFAULT','PAUS
 
 UPDATE system_settings SET db_schema_version='1526',db_schema_update_date=NOW() where db_schema_version < 1526;
 
-ALTER TABLE vicidial_campaigns ADD agent_screen_time_display ENUM('DISABLED','ENABLED_BASIC','ENABLED_FULL','ENABLED_BILL_BREAK_LUNCH_COACH') default 'DISABLED';
+ALTER TABLE vicidial_campaigns ADD agent_screen_time_display VARCHAR(40) default 'DISABLED';
 
 UPDATE system_settings SET db_schema_version='1527',db_schema_update_date=NOW() where db_schema_version < 1527;
 
@@ -926,3 +926,9 @@ CREATE TABLE vicidial_log_extended_sip_archive LIKE vicidial_log_extended_sip;
 CREATE UNIQUE INDEX vlesa on vicidial_log_extended_sip_archive (caller_code,call_date);
 
 UPDATE system_settings SET db_schema_version='1571',db_schema_update_date=NOW() where db_schema_version < 1571;
+
+CREATE INDEX vicidial_email_xfer_key on vicidial_email_list (xfercallid);
+
+ALTER TABLE vicidial_campaigns MODIFY agent_screen_time_display VARCHAR(40) default 'DISABLED';
+
+UPDATE system_settings SET db_schema_version='1572',db_schema_update_date=NOW() where db_schema_version < 1572;

agc_2-X/trunk/www/agc/vdc_db_query.php

@@ -474,10 +474,11 @@
 # 190515-1556 - Fixed scheduled callback email alert bug
 # 190524-1142 - Added gmt_offset population to new manual dialed leads
 # 190531-1045 - Added sip_event_logging
+# 190627-1535 - Added new options for campaign agent_screen_time_display feature
 #
 
-$version = '2.14-368';
-$build = '190531-1045';
+$version = '2.14-369';
+$build = '190627-1535';
 $php_script = 'vdc_db_query.php';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=797;
@@ -776,6 +777,10 @@ if (isset($_GET["callback_timezone"]))			{$callback_timezone=$_GET["callback_tim
 	elseif (isset($_POST["callback_timezone"]))	{$callback_timezone=$_POST["callback_timezone"];}
 if (isset($_GET["manual_dial_validation"]))				{$manual_dial_validation=$_GET["manual_dial_validation"];}
 	elseif (isset($_POST["manual_dial_validation"]))	{$manual_dial_validation=$_POST["manual_dial_validation"];}
+if (isset($_GET["start_date"]))			{$start_date=$_GET["start_date"];}
+	elseif (isset($_POST["start_date"])){$start_date=$_POST["start_date"];}
+if (isset($_GET["end_date"]))			{$end_date=$_GET["end_date"];}
+	elseif (isset($_POST["end_date"]))	{$end_date=$_POST["end_date"];}
 
 
 header ("Content-type: text/html; charset=utf-8");
@@ -1110,6 +1115,8 @@ $dead_time = preg_replace('/[^0-9]/','',$dead_time);
 $callback_gmt_offset = preg_replace('/[^- \._0-9a-zA-Z]/','',$callback_gmt_offset);
 $callback_timezone = preg_replace('/[^-, _0-9a-zA-Z]/','',$callback_timezone);
 $manual_dial_validation = preg_replace('/[^-_0-9a-zA-Z]/','',$manual_dial_validation);
+$start_date = preg_replace('/[^-_0-9]/','',$start_date);
+$end_date = preg_replace('/[^-_0-9]/','',$end_date);
 
 
 # default optional vars if not set
@@ -17753,6 +17760,13 @@ if ($ACTION == 'AGENTtimeREPORT')
 	{
 	if (strlen($stage) < 5)
 		{$stage = 'DISABLED';}
+	if (strlen($start_date) < 8)
+		{
+		$start_date = $NOW_DATE;
+		$temp_date = $NOW_DATE;
+		}
+	if (strlen($end_date) < 8)
+		{$end_date = $NOW_DATE;}
 
 	$stmt="SELECT agent_screen_time_display from vicidial_campaigns where campaign_id='$campaign';";
 	$rslt=mysql_to_mysqli($stmt, $link);
@@ -17774,101 +17788,264 @@ if ($ACTION == 'AGENTtimeREPORT')
 		}
 	else
 		{
-		$stmt="SELECT pause_epoch,wait_epoch,talk_epoch,dispo_epoch,dead_epoch,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,sub_status,agent_log_id from vicidial_agent_log where user='$user' and event_time >= '$NOW_DATE 00:00:00'  and event_time <= '$NOW_DATE 23:59:59' order by agent_log_id desc limit 10000;";
-		$rslt=mysql_to_mysqli($stmt, $link);
-			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00707',$user,$server_ip,$session_name,$one_mysql_log);}
-		$time_logs_to_print = mysqli_num_rows($rslt);
-		if ($format=='debug') {echo "|$stage|$time_logs_to_print|$stmt|";}
-
-		$g=0;
-		$pauseTOTAL=0;
-		$waitTOTAL=0;
-		$talkTOTAL=0;
-		$dispoTOTAL=0;
-		$billTOTAL=0;
-		$breakTOTAL=0;
-		$lunchTOTAL=0;
-		$coachTOTAL=0;
-		$loginTOTAL=0;
-		while ($time_logs_to_print > $g) 
+		if (preg_match("/RANGE/",$stage))
 			{
-			$row=mysqli_fetch_row($rslt);
-			$Tpause_epoch[$g] =		$row[0];
-			$Twait_epoch[$g] =		$row[1];
-			$talk_epoch[$g] =		$row[2];
-			$Tdispo_epoch[$g] =		$row[3];
-			$Tdead_epoch[$g] =		$row[4];
-			$Tpause_sec[$g] =		$row[5];
-			$Twait_sec[$g] =		$row[6];
-			$Ttalk_sec[$g] =		$row[7];
-			$Tdispo_sec[$g] =		$row[8];
-			$Tdead_sec[$g] =		$row[9];
-			$Tsub_status[$g] =		$row[10];
-			$Tagent_log_id[$g] =	$row[11];
-
-			if ($Tpause_sec[$g] < 65000)	
+			$archive_cutoff=0;
+			$stmt="SELECT event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log order by agent_log_id limit 1;";
+			$rslt=mysql_to_mysqli($stmt, $link);
+				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$archive_check_to_print = mysqli_num_rows($rslt);
+			if ($format=='debug') {echo "|$archive_check_to_print|$stmt|";}
+			if ($archive_check_to_print > 0) 
 				{
-				$pauseTOTAL = ($pauseTOTAL + $Tpause_sec[$g]);
-				if (preg_match("/break/i",$Tsub_status[$g])) {$breakTOTAL = ($breakTOTAL + $Tpause_sec[$g]);}
-				if (preg_match("/lunch/i",$Tsub_status[$g])) {$lunchTOTAL = ($lunchTOTAL + $Tpause_sec[$g]);}
-				if (preg_match("/coach/i",$Tsub_status[$g])) {$coachTOTAL = ($coachTOTAL + $Tpause_sec[$g]);}
+				$row=mysqli_fetch_row($rslt);
+				$archive_cutoff =		$row[1];
 				}
-			if ($Twait_sec[$g] < 65000)		{$waitTOTAL = ($waitTOTAL + $Twait_sec[$g]);}
-			if ($Ttalk_sec[$g] < 65000)		{$talkTOTAL = ($talkTOTAL + $Ttalk_sec[$g]);}
-			if ($Tdispo_sec[$g] < 65000)	{$dispoTOTAL = ($dispoTOTAL + $Tdispo_sec[$g]);}
 
-			if ($format=='debug') {echo "|$g|$Tagent_log_id[$g]|$Tpause_epoch[$g]|$Tpause_sec[$g]|<BR>\n";}
-			$g++;
-			}
-		$billTOTAL = ($waitTOTAL + $talkTOTAL + $dispoTOTAL);
-		$loginTOTAL = ($pauseTOTAL + $waitTOTAL + $talkTOTAL + $dispoTOTAL);
+			$days=-1;
+			if ($start_date == "$end_date")
+				{
+				$days=0;
+				$temp_date_epoch = $secX;
+				}
+			else
+				{
+				$start_date_epoch = strtotime("$start_date 12:00:00");
+				$end_date_epoch = strtotime("$end_date 12:00:00");
+				$datediff = $end_date_epoch - $start_date_epoch;
+				$days = round($datediff / (60 * 60 * 24));
+				$temp_date_epoch = $start_date_epoch;
+				}
+			if ($days < 0)
+				{
+				echo "<BR><BR>\n";
+				echo "<B>" . _QXZ("ERROR: you must select a date range to use this feature")."</B>\n";
+				echo "<BR><BR>\n";
+				echo "<a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("Close Agent Time Report")."</a>";
+				}
+			else
+				{
+				echo "<CENTER> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \n";
+				echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>"._QXZ("AGENT TIME REPORT FOR").": $start_date - $end_date </B></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \n";
+				echo "<BR><BR>\n";
+				if (preg_match("/ENABLED_BASIC/",$stage))
+					{
+					echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=400 BGCOLOR='#999999'>";
+					echo "<TR>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DATE")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN TIME")." &nbsp; </font></TD>";
+					echo "</TR>";
+					}
+				if (preg_match("/ENABLED_FULL/",$stage))
+					{
+					echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=800 BGCOLOR='#999999'>";
+					echo "<TR>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DATE")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TALK")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DISPO")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PAUSE")." &nbsp; </font></TD>";
+					echo "</TR>";
+					}
+				if (preg_match("/ENABLED_BILL_BREAK_LUNCH_COACH/",$stage))
+					{
+					echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=700 BGCOLOR='#999999'>";
+					echo "<TR>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DATE")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BILLABLE")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BREAK")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LUNCH")." &nbsp; </font></TD>";
+					echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("COACH")." &nbsp; </font></TD>";
+					echo "</TR>";
+					}
+				$day_ct=0;
+				while ($days >= $day_ct)
+					{
+					$vicidial_agent_log = 'vicidial_agent_log';
+					$archive_flag='';
+					if ($temp_date_epoch < $archive_cutoff)
+						{$vicidial_agent_log = 'vicidial_agent_log_archive';   $archive_flag='';}
+					$temp_date = date("Y-m-d",$temp_date_epoch);
+					$stmt="SELECT pause_epoch,wait_epoch,talk_epoch,dispo_epoch,dead_epoch,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,sub_status,agent_log_id from $vicidial_agent_log where user='$user' and event_time >= '$temp_date 00:00:00'  and event_time <= '$temp_date 23:59:59' order by agent_log_id desc limit 10000;";
+					$rslt=mysql_to_mysqli($stmt, $link);
+						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$time_logs_to_print = mysqli_num_rows($rslt);
+					if ($format=='debug') {echo "|$stage|$time_logs_to_print|$stmt|";}
 
-		echo "<CENTER>\n";
-		#echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>"._QXZ("Agent Time Report for Today").":</B></font>\n";
-		echo "<BR><BR>\n";
-		if ($stage == 'ENABLED_BASIC')
-			{
-			echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=400 BGCOLOR='#999999'>";
-			echo "<TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN TIME")." &nbsp; </font></TD>";
-			echo "</TR><TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
-			echo "</TR>";
-			echo "</TABLE>";
+					$g=0;
+					$pauseTOTAL=0;
+					$waitTOTAL=0;
+					$talkTOTAL=0;
+					$dispoTOTAL=0;
+					$billTOTAL=0;
+					$breakTOTAL=0;
+					$lunchTOTAL=0;
+					$coachTOTAL=0;
+					$loginTOTAL=0;
+					while ($time_logs_to_print > $g) 
+						{
+						$row=mysqli_fetch_row($rslt);
+						$Tpause_epoch[$g] =		$row[0];
+						$Twait_epoch[$g] =		$row[1];
+						$talk_epoch[$g] =		$row[2];
+						$Tdispo_epoch[$g] =		$row[3];
+						$Tdead_epoch[$g] =		$row[4];
+						$Tpause_sec[$g] =		$row[5];
+						$Twait_sec[$g] =		$row[6];
+						$Ttalk_sec[$g] =		$row[7];
+						$Tdispo_sec[$g] =		$row[8];
+						$Tdead_sec[$g] =		$row[9];
+						$Tsub_status[$g] =		$row[10];
+						$Tagent_log_id[$g] =	$row[11];
+
+						if ($Tpause_sec[$g] < 65000)	
+							{
+							$pauseTOTAL = ($pauseTOTAL + $Tpause_sec[$g]);
+							if (preg_match("/break/i",$Tsub_status[$g])) {$breakTOTAL = ($breakTOTAL + $Tpause_sec[$g]);}
+							if (preg_match("/lunch/i",$Tsub_status[$g])) {$lunchTOTAL = ($lunchTOTAL + $Tpause_sec[$g]);}
+							if (preg_match("/coach/i",$Tsub_status[$g])) {$coachTOTAL = ($coachTOTAL + $Tpause_sec[$g]);}
+							}
+						if ($Twait_sec[$g] < 65000)		{$waitTOTAL = ($waitTOTAL + $Twait_sec[$g]);}
+						if ($Ttalk_sec[$g] < 65000)		{$talkTOTAL = ($talkTOTAL + $Ttalk_sec[$g]);}
+						if ($Tdispo_sec[$g] < 65000)	{$dispoTOTAL = ($dispoTOTAL + $Tdispo_sec[$g]);}
+
+						if ($format=='debug') {echo "|$g|$Tagent_log_id[$g]|$Tpause_epoch[$g]|$Tpause_sec[$g]|<BR>\n";}
+						$g++;
+						}
+					$billTOTAL = ($waitTOTAL + $talkTOTAL + $dispoTOTAL);
+					$loginTOTAL = ($pauseTOTAL + $waitTOTAL + $talkTOTAL + $dispoTOTAL);
+
+					if (preg_match("/ENABLED_BASIC/",$stage))
+						{
+						echo "<TR>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; $temp_date &nbsp; $archive_flag</font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD></TR>";
+						}
+					if (preg_match("/ENABLED_FULL/",$stage))
+						{
+						echo "<TR>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; $temp_date &nbsp; $archive_flag</font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $waitTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $talkTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $dispoTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $pauseTOTAL) . " &nbsp; </font></TD></TR>";
+						}
+					if (preg_match("/ENABLED_BILL_BREAK_LUNCH_COACH/",$stage))
+						{
+						echo "<TR>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; $temp_date &nbsp; $archive_flag</font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $billTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $breakTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $lunchTOTAL) . " &nbsp; </font></TD>";
+						echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $coachTOTAL) . " &nbsp; </font></TD></TR>";
+						}
+					$day_ct++;
+					$temp_date_epoch = ($temp_date_epoch + 86400);
+					}
+				echo "</TABLE>";
+				}
 			}
-		if ($stage == 'ENABLED_FULL')
+		else
 			{
-			echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=800 BGCOLOR='#999999'>";
-			echo "<TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TALK")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DISPO")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PAUSE")." &nbsp; </font></TD>";
-			echo "</TR><TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $waitTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $talkTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $dispoTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $pauseTOTAL) . " &nbsp; </font></TD>";
-			echo "</TR>";
-			echo "</TABLE>";
-			}
-		if ($stage == 'ENABLED_BILL_BREAK_LUNCH_COACH')
-			{
-			echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=700 BGCOLOR='#999999'>";
-			echo "<TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BILLABLE")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BREAK")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LUNCH")." &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("COACH")." &nbsp; </font></TD>";
-			echo "</TR><TR>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $billTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $breakTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $lunchTOTAL) . " &nbsp; </font></TD>";
-			echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $coachTOTAL) . " &nbsp; </font></TD>";
-			echo "</TR>";
-			echo "</TABLE>";
+			$stmt="SELECT pause_epoch,wait_epoch,talk_epoch,dispo_epoch,dead_epoch,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,sub_status,agent_log_id from vicidial_agent_log where user='$user' and event_time >= '$NOW_DATE 00:00:00'  and event_time <= '$NOW_DATE 23:59:59' order by agent_log_id desc limit 10000;";
+			$rslt=mysql_to_mysqli($stmt, $link);
+				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00707',$user,$server_ip,$session_name,$one_mysql_log);}
+			$time_logs_to_print = mysqli_num_rows($rslt);
+			if ($format=='debug') {echo "|$stage|$time_logs_to_print|$stmt|";}
+
+			$g=0;
+			$pauseTOTAL=0;
+			$waitTOTAL=0;
+			$talkTOTAL=0;
+			$dispoTOTAL=0;
+			$billTOTAL=0;
+			$breakTOTAL=0;
+			$lunchTOTAL=0;
+			$coachTOTAL=0;
+			$loginTOTAL=0;
+			while ($time_logs_to_print > $g) 
+				{
+				$row=mysqli_fetch_row($rslt);
+				$Tpause_epoch[$g] =		$row[0];
+				$Twait_epoch[$g] =		$row[1];
+				$talk_epoch[$g] =		$row[2];
+				$Tdispo_epoch[$g] =		$row[3];
+				$Tdead_epoch[$g] =		$row[4];
+				$Tpause_sec[$g] =		$row[5];
+				$Twait_sec[$g] =		$row[6];
+				$Ttalk_sec[$g] =		$row[7];
+				$Tdispo_sec[$g] =		$row[8];
+				$Tdead_sec[$g] =		$row[9];
+				$Tsub_status[$g] =		$row[10];
+				$Tagent_log_id[$g] =	$row[11];
+
+				if ($Tpause_sec[$g] < 65000)	
+					{
+					$pauseTOTAL = ($pauseTOTAL + $Tpause_sec[$g]);
+					if (preg_match("/break/i",$Tsub_status[$g])) {$breakTOTAL = ($breakTOTAL + $Tpause_sec[$g]);}
+					if (preg_match("/lunch/i",$Tsub_status[$g])) {$lunchTOTAL = ($lunchTOTAL + $Tpause_sec[$g]);}
+					if (preg_match("/coach/i",$Tsub_status[$g])) {$coachTOTAL = ($coachTOTAL + $Tpause_sec[$g]);}
+					}
+				if ($Twait_sec[$g] < 65000)		{$waitTOTAL = ($waitTOTAL + $Twait_sec[$g]);}
+				if ($Ttalk_sec[$g] < 65000)		{$talkTOTAL = ($talkTOTAL + $Ttalk_sec[$g]);}
+				if ($Tdispo_sec[$g] < 65000)	{$dispoTOTAL = ($dispoTOTAL + $Tdispo_sec[$g]);}
+
+				if ($format=='debug') {echo "|$g|$Tagent_log_id[$g]|$Tpause_epoch[$g]|$Tpause_sec[$g]|<BR>\n";}
+				$g++;
+				}
+			$billTOTAL = ($waitTOTAL + $talkTOTAL + $dispoTOTAL);
+			$loginTOTAL = ($pauseTOTAL + $waitTOTAL + $talkTOTAL + $dispoTOTAL);
+
+			echo "<CENTER> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \n";
+			echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>"._QXZ("AGENT TIME REPORT FOR TODAY").":</B></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \n";
+			echo "<font class=\"sh_text\"><a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("close")." [X]</a><br />\n";
+			echo "<BR><BR>\n";
+			if ($stage == 'ENABLED_BASIC')
+				{
+				echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=400 BGCOLOR='#999999'>";
+				echo "<TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN TIME")." &nbsp; </font></TD>";
+				echo "</TR><TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
+				echo "</TR>";
+				echo "</TABLE>";
+				}
+			if ($stage == 'ENABLED_FULL')
+				{
+				echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=800 BGCOLOR='#999999'>";
+				echo "<TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TALK")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DISPO")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PAUSE")." &nbsp; </font></TD>";
+				echo "</TR><TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $waitTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $talkTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $dispoTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $pauseTOTAL) . " &nbsp; </font></TD>";
+				echo "</TR>";
+				echo "</TABLE>";
+				}
+			if ($stage == 'ENABLED_BILL_BREAK_LUNCH_COACH')
+				{
+				echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=700 BGCOLOR='#999999'>";
+				echo "<TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BILLABLE")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BREAK")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LUNCH")." &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("COACH")." &nbsp; </font></TD>";
+				echo "</TR><TR>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $billTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $breakTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $lunchTOTAL) . " &nbsp; </font></TD>";
+				echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $coachTOTAL) . " &nbsp; </font></TD>";
+				echo "</TR>";
+				echo "</TABLE>";
+				}
 			}
 		echo "<BR>";
 		echo "<a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("Close Agent Time Report")."</a>";

agc_2-X/trunk/www/agc/vicidial.php

@@ -613,10 +613,11 @@
 # 190406-1615 - Added agent next_dial_my_callbacks override
 # 190529-2144 - Fix for shift enforcement dispo-call-url issue
 # 190617-1116 - Fix for script variable issue
+# 190627-2134 - Added new options for campaign agent_screen_time_display feature
 #
 
-$version = '2.14-582c';
-$build = '190617-1116';
+$version = '2.14-583c';
+$build = '190627-2134';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=87;
 $one_mysql_log=0;
@@ -700,6 +701,7 @@ $forever_stop=0;
 $isdst = date("I");
 $StarTtimE = date("U");
 $NOW_TIME = date("Y-m-d H:i:s");
+$NOW_DATE = date("Y-m-d");
 $tsNOW_TIME = date("YmdHis");
 $FILE_TIME = date("Ymd-His");
 $loginDATE = date("Ymd");
@@ -969,6 +971,8 @@ echo '<?xml version="1.0" encoding="UTF-8"?>
 <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
 <link rel="stylesheet" type="text/css" href="css/style.css" />
 <link rel="stylesheet" type="text/css" href="css/custom.css" />
+<script language="JavaScript" src="calendar_db.js"></script>
+<link rel="stylesheet" href="calendar.css" />
 ';
 echo "<!-- VERSION: $version     "._QXZ("BUILD:")." $build -->\n";
 echo "<!-- BROWSER: $BROWSER_WIDTH x $BROWSER_HEIGHT     $JS_browser_width x $JS_browser_height -->\n";
@@ -17129,9 +17133,19 @@ function phone_number_format(formatphone) {
 		}
 
 
+// ################################################################################
+// Launch the Agent Time Report function
+	function LaunchAgentTimeReport(temp_none)
+		{
+		var temp_ATstart_date = document.vicidial_form.ATstart_date.value;
+		var temp_ATend_date = document.vicidial_form.ATend_date.value;
+		AgentTimeReport('open',temp_ATstart_date,temp_ATend_date);
+		}
+
+
 // ################################################################################
 // Agent Time Report loading function
-	function AgentTimeReport(temp_open_close)
+	function AgentTimeReport(temp_open_close,temp_start_date,temp_end_date)
 		{
 		if (temp_open_close == 'open')
 			{
@@ -17156,12 +17170,12 @@ function phone_number_format(formatphone) {
 				}
 			if (xmlhttp) 
 				{ 
-				var ATR_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&stage=" + agent_screen_time_display + "&lead_id=" + document.vicidial_form.lead_id.value + "&ACTION=AGENTtimeREPORT&format=text&user=" + user + "&campaign=" + campaign + "&pass=" + pass;
+				var ATR_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&stage=" + agent_screen_time_display + "&lead_id=" + document.vicidial_form.lead_id.value + "&ACTION=AGENTtimeREPORT&format=text&user=" + user + "&campaign=" + campaign + "&start_date=" + temp_start_date + "&end_date=" + temp_end_date + "&pass=" + pass;
 				xmlhttp.open('POST', 'vdc_db_query.php'); 
 				xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 				xmlhttp.send(ATR_query); 
 				xmlhttp.onreadystatechange = function() 
-					{ 
+					{
 					if (xmlhttp.readyState == 4 && xmlhttp.status == 200) 
 						{
 					//	alert(xmlhttp.responseText);
@@ -20686,7 +20700,35 @@ if ($agent_display_dialable_leads > 0)
 </span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="AgentTimeDisplayBox">
-	<table border="0" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; <font class="sd_text"><?php echo _QXZ("AGENT TIME REPORT FOR TODAY:"); ?></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font class="sh_text"><a href="#" onclick="AgentTimeReport('close');return false;"><?php echo _QXZ("close"); ?> [X]</a><br />
+	<table border="0" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top">
+	<?php
+	if (preg_match("/RANGE/",$agent_screen_time_display))
+		{
+		echo " &nbsp; &nbsp; &nbsp; <font class=\"sd_text\">"._QXZ("AGENT TIME REPORT")." : &nbsp; <br />";
+		echo " <input type=text name=ATstart_date id=ATstart_date value=\"$NOW_DATE\" size=12 maxlength=10>";
+		echo "<script language=\"JavaScript\">\n";
+		echo "var o_cal = new tcal ({\n";
+		echo "	'formname': 'vicidial_form',\n";
+		echo "	'controlname': 'ATstart_date'});\n";
+		echo "o_cal.a_tpl.yearscroll = false;\n";
+		echo "</script>\n";
+		echo " &nbsp; "._QXZ("to");
+		echo " &nbsp; <input type=text name=ATend_date id=ATend_date value=\"$NOW_DATE\" size=12 maxlength=10>";
+		echo "<script language=\"JavaScript\">\n";
+		echo "var o_cal = new tcal ({\n";
+		echo "	'formname': 'vicidial_form',\n";
+		echo "	'controlname': 'ATend_date'});\n";
+		echo "o_cal.a_tpl.yearscroll = false;\n";
+		echo "</script>\n";
+		echo " &nbsp; <a href=\"#\" onclick=\"LaunchAgentTimeReport('');return false;\">"._QXZ("GO")."</a></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ";
+		echo "<font class=\"sh_text\"><a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("close")." [X]</a><br />";
+		}
+	else
+		{
+		echo "<input type=hidden name=ATstart_date id=ATstart_date value=\"$NOW_DATE\">\n";
+		echo "<input type=hidden name=ATend_date id=ATend_date value=\"$NOW_DATE\">\n";
+		}
+	?>
 	<div class="scroll_calllog" id="AgentTimeDisplaySpan"> <?php echo _QXZ("Agent Time Report"); ?> </div>
 	<br /><br /> &nbsp;</font>
 	</td></tr></table>

agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php

@@ -53,6 +53,7 @@
 # 170409-1542 - Added IP List validation code
 # 170829-0040 - Added screen color settings
 # 171012-2015 - Fixed javascript/apache errors with graphs
+# 180502-2215 - Added new help display, added CONNECTED column
 #
 
 $startMS = microtime();
@@ -468,9 +469,11 @@ while ($i < $statha_to_print)
 
 $LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS$user_groupQS&shift=$shift&show_parks=$show_parks&time_in_sec=$time_in_sec&search_archived_data=$search_archived_data&report_display_type=$report_display_type&DB=$DB";
 
-$NWB = " &nbsp; <a href=\"javascript:openNewWindow('help.php?ADD=99999";
-$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
+# $NWB = " &nbsp; <a href=\"javascript:openNewWindow('help.php?ADD=99999";
+# $NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
 
+$NWB = "<IMG SRC=\"help.gif\" onClick=\"FillAndShowHelpDiv(event, '";
+$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
 
 if ($file_download < 1)
 	{
@@ -496,6 +499,10 @@ if ($file_download < 1)
 	echo "<script src='chart/Chart.js'></script>\n"; 
 	echo "<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
 
+	echo "<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
+	echo "<script language=\"JavaScript\" src=\"help.js\"></script>\n";
+	echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;z-index:99;'></div>";
+
 	echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 	echo "<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
 	echo "<span style=\"position:absolute;left:0px;top:0px;z-index:20;\" id=admin_header>";
@@ -723,6 +730,7 @@ else
 		if ($pause > 65000) {$pause=0;}
 		if ($dead > 65000) {$dead=0;}
 		$customer =		($talk - $dead);
+		$connected =		($talk + $wait);
 		if ($customer < 1)
 			{$customer=0;}
 		$TOTwait =	($TOTwait + $wait);
@@ -731,6 +739,7 @@ else
 		$TOTpause =	($TOTpause + $pause);
 		$TOTdead =	($TOTdead + $dead);
 		$TOTcustomer =	($TOTcustomer + $customer);
+		$TOTconnected =	($TOTconnected + $connected);
 		$TOTALtime = ($TOTALtime + $pause + $dispo + $talk + $wait);
 		if ( ($lead > 0) and ((!preg_match("/NULL/i",$status)) and (strlen($status) > 0)) ) {$TOTcalls++;}
 		
@@ -753,6 +762,7 @@ else
 				$Spause[$m] =	($Spause[$m] + $pause);
 				$Sdead[$m] =	($Sdead[$m] + $dead);
 				$Scustomer[$m] =	($Scustomer[$m] + $customer);
+				$Sconnected[$m] =	($Sconnected[$m] + $connected);
 				if ( ($lead > 0) and ((!preg_match("/NULL/i",$status)) and (strlen($status) > 0)) ) {$Scalls[$m]++;}
 				}
 			$m++;
@@ -767,6 +777,7 @@ else
 			$Spause[$uc] =	$pause;
 			$Sdead[$uc] =	$dead;
 			$Scustomer[$uc] =	$customer;
+			$Sconnected[$uc] =	$connected;
 			if ($lead > 0) {$Scalls[$uc]++;}
 			$uc++;
 			}
@@ -787,13 +798,13 @@ else
 	if ($file_download < 1)
 		{
 		$ASCII_text.=_QXZ("AGENT TIME BREAKDOWN").":\n";
-		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		$ASCII_text.="| <a href=\"$LINKbase&stage=NAME\">"._QXZ("USER NAME",25)."</a> | <a href=\"$LINKbase&stage=ID\">"._QXZ("ID",8)."</a> | <a href=\"$LINKbase&stage=LEADS\">"._QXZ("CALLS",8)."</a> | <a href=\"$LINKbase&stage=TCLOCK\">"._QXZ("TIME CLOCK",10)."</a> | <a href=\"$LINKbase&stage=TIME\">"._QXZ("LOGIN TIME",10)."</a> |$park_HEADER "._QXZ("WAIT",10)." | "._QXZ("WAIT",8)." % | "._QXZ("TALK",10)." | "._QXZ("TALK TIME",9)." %| "._QXZ("DISPO",10)." | "._QXZ("DISPOTIME",9)." %| "._QXZ("PAUSE",10)." | "._QXZ("PAUSETIME",9)." %| "._QXZ("DEAD",10)." | "._QXZ("DEAD TIME",9)." %| "._QXZ("CUSTOMER",10)." |   |$sub_statusesHTML\n";
-		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		$ASCII_text.="| <a href=\"$LINKbase&stage=NAME\">"._QXZ("USER NAME",25)."</a> | <a href=\"$LINKbase&stage=ID\">"._QXZ("ID",8)."</a> | <a href=\"$LINKbase&stage=LEADS\">"._QXZ("CALLS",8)."</a> | <a href=\"$LINKbase&stage=TCLOCK\">"._QXZ("TIME CLOCK",10)."</a> | <a href=\"$LINKbase&stage=TIME\">"._QXZ("LOGIN TIME",10)."</a> |$park_HEADER "._QXZ("WAIT",10)." | "._QXZ("WAIT",8)." % | "._QXZ("TALK",10)." | "._QXZ("TALK TIME",9)." %| "._QXZ("DISPO",10)." | "._QXZ("DISPOTIME",9)." %| "._QXZ("PAUSE",10)." | "._QXZ("PAUSETIME",9)." %| "._QXZ("DEAD",10)." | "._QXZ("DEAD TIME",9)." %| "._QXZ("CUSTOMER",10)." | "._QXZ("CONNECTED",10)." |   |$sub_statusesHTML\n";
+		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= _QXZ("USER").","._QXZ("ID").","._QXZ("CALLS").","._QXZ("TIME CLOCK").","._QXZ("LOGIN TIME")."$park_HEADER_CSV,"._QXZ("WAIT").","._QXZ("WAIT %").","._QXZ("TALK").","._QXZ("TALK TIME %").","._QXZ("DISPO").","._QXZ("DISPOTIME %").","._QXZ("PAUSE").","._QXZ("PAUSETIME %").","._QXZ("DEAD").","._QXZ("DEAD TIME %").","._QXZ("CUSTOMER")."$sub_statusesFILE\n";
+		$file_output .= _QXZ("USER").","._QXZ("ID").","._QXZ("CALLS").","._QXZ("TIME CLOCK").","._QXZ("LOGIN TIME")."$park_HEADER_CSV,"._QXZ("WAIT").","._QXZ("WAIT %").","._QXZ("TALK").","._QXZ("TALK TIME %").","._QXZ("DISPO").","._QXZ("DISPOTIME %").","._QXZ("PAUSE").","._QXZ("PAUSETIME %").","._QXZ("DEAD").","._QXZ("DEAD TIME %").","._QXZ("CUSTOMER").","._QXZ("CONNECTED")."$sub_statusesFILE\n";
 		}
 	##### END print the output to screen or put into file output variable
 
@@ -830,6 +841,7 @@ else
 		if (trim($Spause[$m])>$max_pause) {$max_pause=trim($Spause[$m]);}
 		if (trim($Sdead[$m])>$max_dead) {$max_dead=trim($Sdead[$m]);}
 		if (trim($Scustomer[$m])>$max_customer) {$max_customer=trim($Scustomer[$m]);}
+		if (trim($Sconnected[$m])>$max_connected) {$max_connected=trim($Sconnected[$m]);}
 		if (trim($Swaitpct[$m])>$max_waitpct) {$max_waitpct=trim($Swaitpct[$m]);}
 		if (trim($Stalkpct[$m])>$max_talkpct) {$max_talkpct=trim($Stalkpct[$m]);}
 		if (trim($Sdispopct[$m])>$max_dispopct) {$max_dispopct=trim($Sdispopct[$m]);}
@@ -843,11 +855,12 @@ else
 		$graph_stats[$m][7]=trim($Spause[$m]);
 		$graph_stats[$m][8]=trim($Sdead[$m]);
 		$graph_stats[$m][9]=trim($Scustomer[$m]);
-		$graph_stats[$m][10]=trim(sprintf("%01.2f", $Stalkpct[$m]));
-		$graph_stats[$m][11]=trim(sprintf("%01.2f", $Sdispopct[$m]));
-		$graph_stats[$m][12]=trim(sprintf("%01.2f", $Spausepct[$m]));
-		$graph_stats[$m][13]=trim(sprintf("%01.2f", $Sdeadpct[$m]));
-		$graph_stats[$m][14]=trim(sprintf("%01.2f", $Swaitpct[$m]));
+		$graph_stats[$m][10]=trim($Sconnected[$m]);
+		$graph_stats[$m][11]=trim(sprintf("%01.2f", $Stalkpct[$m]));
+		$graph_stats[$m][12]=trim(sprintf("%01.2f", $Sdispopct[$m]));
+		$graph_stats[$m][13]=trim(sprintf("%01.2f", $Spausepct[$m]));
+		$graph_stats[$m][14]=trim(sprintf("%01.2f", $Sdeadpct[$m]));
+		$graph_stats[$m][15]=trim(sprintf("%01.2f", $Swaitpct[$m]));
 
 		$Swaitpct[$m]=	sprintf("%01.2f", $Swaitpct[$m]);
 		$Stalkpct[$m]=	sprintf("%01.2f", $Stalkpct[$m]);
@@ -860,6 +873,7 @@ else
 		$Spause[$m]=	sec_convert($Spause[$m],$TIME_agenttimedetail);
 		$Sdead[$m]=	sec_convert($Sdead[$m],$TIME_agenttimedetail);
 		$Scustomer[$m]=	sec_convert($Scustomer[$m],$TIME_agenttimedetail);
+		$Sconnected[$m]=	sec_convert($Sconnected[$m],$TIME_agenttimedetail);
 		$Stime[$m]=		sec_convert($Stime[$m],$TIME_agenttimedetail);
 
 		$RAWtime = $Stime[$m];
@@ -869,6 +883,7 @@ else
 		$RAWpause = $Spause[$m];
 		$RAWdead = $Sdead[$m];
 		$RAWcustomer = $Scustomer[$m];
+		$RAWconnected = $Sconnected[$m];
 		$RAWwaitpct = $Swaitpct[$m];
 		$RAWtalkpct = $Stalkpct[$m];
 		$RAWdispopct = $Sdispopct[$m];
@@ -1015,6 +1030,7 @@ else
 		$Spause[$m]=	sprintf("%10s", $Spause[$m]); 
 		$Sdead[$m]=		sprintf("%10s", $Sdead[$m]); 
 		$Scustomer[$m]=		sprintf("%10s", $Scustomer[$m]);
+		$Sconnected[$m]=		sprintf("%10s", $Sconnected[$m]);
 		$Scalls[$m]=	sprintf("%8s", $Scalls[$m]); 
 		$Stime[$m]=		sprintf("%10s", $Stime[$m]); 
 
@@ -1044,10 +1060,10 @@ else
 		if (trim($park_array[$Suser[$m]][1]+0)>$max_total_hold_time) {$max_total_hold_time=trim($park_array[$Suser[$m]][1]+0);}
 		if (trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)))>$max_avg_hold_time) {$max_avg_hold_time=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)));}
 		if (trim($user_hpc)>$max_user_hpc) {$max_user_hpc=trim($user_hpc);}
-		$graph_stats[$m][15]=trim($user_holds);
-		$graph_stats[$m][16]=trim($park_array[$Suser[$m]][1]+0);
-		$graph_stats[$m][17]=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)));
-		$graph_stats[$m][18]=trim($user_hpc);
+		$graph_stats[$m][16]=trim($user_holds);
+		$graph_stats[$m][17]=trim($park_array[$Suser[$m]][1]+0);
+		$graph_stats[$m][18]=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)));
+		$graph_stats[$m][19]=trim($user_hpc);
 
 
 		if ($file_download<1) {
@@ -1071,11 +1087,11 @@ else
 			{
 			if ($atdr_login_logout_user_link > 0)
 				{
-				$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?pause_code_rpt=1&begin_date=$query_date&end_date=$end_date&user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] |   |$SstatusesHTML\n";
+				$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?pause_code_rpt=1&begin_date=$query_date&end_date=$end_date&user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] | $Sconnected[$m] |   |$SstatusesHTML\n";
 				}
 			else
 				{
-				$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser&begin_date=$query_date&end_date\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] |   |$SstatusesHTML\n";
+				$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser&begin_date=$query_date&end_date\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] | $Sconnected[$m] |   |$SstatusesHTML\n";
 				}
 				
 			$graph_stats[$m][0]=trim("$Suser[$m] - $Sname[$m]");
@@ -1095,12 +1111,13 @@ else
 			if (strlen($RAWdead)<1) {$RAWdead='0';}
 			if (strlen($RAWdeadpct)<0) {$RAWdeadpct='0.0%';}
 			if (strlen($RAWcustomer)<1) {$RAWcustomer='0';}
+			if (strlen($RAWconnected)<1) {$RAWconnected='0';}
 			$user_holds=trim($user_holds); 
 			$total_hold_time=trim($total_hold_time); 
 			$avg_hold_time=trim($avg_hold_time); 
 			$user_hpc=trim($user_hpc); 
 
-			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$park_AGENT_INFO_CSV$RAWwait,$RAWwaitpct %,$RAWtalk,$RAWtalkpct %,$RAWdispo,$RAWdispopct %,$RAWpause,$RAWpausepct %,$RAWdead,$RAWdeadpct %,$RAWcustomer$SstatusesFILE\n";
+			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$park_AGENT_INFO_CSV$RAWwait,$RAWwaitpct %,$RAWtalk,$RAWtalkpct %,$RAWdispo,$RAWdispopct %,$RAWpause,$RAWpausepct %,$RAWdead,$RAWdeadpct %,$RAWcustomer,$RAWconnected$SstatusesFILE\n";
 			}
 
 		$TOPsorted_output[$m] = $Toutput;
@@ -1149,7 +1166,7 @@ else
 	$hTOT_AGENTS = sprintf("%5s", $TOT_AGENTS);
 	$k=$m;
 
-	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTcustomer|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
+	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTcustomer|$TOTconnected|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
 
 
 	### BEGIN sort through output to display properly ###
@@ -1243,6 +1260,7 @@ else
 	$TOTpause = sec_convert($TOTpause,$TIME_agenttimedetail);
 	$TOTdead = sec_convert($TOTdead,$TIME_agenttimedetail);
 	$TOTcustomer = sec_convert($TOTcustomer,$TIME_agenttimedetail);
+	$TOTconnected = sec_convert($TOTconnected,$TIME_agenttimedetail);
 	$TOTALtime = sec_convert($TOTALtime,$TIME_agenttimedetail);
 	$TOTtimeTC = sec_convert($TOTtimeTC,$TIME_agenttimedetail);
 
@@ -1272,6 +1290,7 @@ else
 	$hTOTpause =	sprintf("%11s", $TOTpause);
 	$hTOTdead =	sprintf("%11s", $TOTdead);
 	$hTOTcustomer =	sprintf("%11s", $TOTcustomer);
+	$hTOTconnected =	sprintf("%11s", $TOTconnected);
 	$hTOTALtime = sprintf("%11s", $TOTALtime);
 	$hTOTtimeTC = sprintf("%11s", $TOTtimeTC);
 	###### END LAST LINE TOTALS FORMATTING ##########
@@ -1280,9 +1299,9 @@ else
  
 	if ($file_download < 1)
 		{
-		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		$ASCII_text.="| "._QXZ("TOTALS",10)." "._QXZ("AGENTS",9,"r").":$hTOT_AGENTS           | $hTOTcalls |$hTOTtimeTC |$hTOTALtime |$park_TOTALS$hTOTwait |$hTOTwaitpct |$hTOTtalk |$hTOTtalkpct |$hTOTdispo |$hTOTdispopct |$hTOTpause |$hTOTpausepct |$hTOTdead |$hTOTdeadpct |$hTOTcustomer |   |$SUMstatusesHTML\n";
-		$ASCII_text.="+--------------------------------------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		$ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		$ASCII_text.="| "._QXZ("TOTALS",10)." "._QXZ("AGENTS",9,"r").":$hTOT_AGENTS           | $hTOTcalls |$hTOTtimeTC |$hTOTALtime |$park_TOTALS$hTOTwait |$hTOTwaitpct |$hTOTtalk |$hTOTtalkpct |$hTOTdispo |$hTOTdispopct |$hTOTpause |$hTOTpausepct |$hTOTdead |$hTOTdeadpct |$hTOTcustomer |$hTOTconnected |   |$SUMstatusesHTML\n";
+		$ASCII_text.="+--------------------------------------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		if ($AUTOLOGOUTflag > 0)
 			{
 			$ASCII_text.= "     * "._QXZ("denotes AUTOLOGOUT from timeclock")."\n";
@@ -1303,9 +1322,9 @@ else
 		$graph_id++;
 		$graph_array=array("ATD_CALLSdata|1|CALLS|integer|", "ATD_TIMECLOCKdata|2|TIME CLOCK|time|", "ATD_LOGINTIMEdata|3|LOGIN TIME|time|");
 		if ($show_parks) {
-			array_push($graph_array, "ATD_PARKSdata|15|PARKS|integer|", "ATD_PARKTIMEdata|16|PARKTIME|time|", "ATD_AVGPARKdata|17|AVGPARK|time|", "ATD_PARKSCALLdata|18|PARKS/CALL|decimal|");
+			array_push($graph_array, "ATD_PARKSdata|16|PARKS|integer|", "ATD_PARKTIMEdata|17|PARKTIME|time|", "ATD_AVGPARKdata|18|AVGPARK|time|", "ATD_PARKSCALLdata|19|PARKS/CALL|decimal|");
 		}
-		array_push($graph_array, "ATD_WAITdata|4|WAIT|time|", "ATD_WAITPCTdata|14|WAIT %|percent|", "ATD_TALKdata|5|TALK|time|", "ATD_TALKTIMEPCTdata|10|TALKTIME%|percent|", "ATD_DISPOdata|6|DISPO|time|", "ATD_DISPOTIMEPCTdata|11|DISPOTIME%|percent|", "ATD_PAUSEdata|7|PAUSE|time|", "ATD_PAUSETIMEPCTdata|12|PAUSETIME%|percent|", "ATD_DEADdata|8|DEAD|time|", "ATD_DEADTIMEPCTdata|13|DEADTIME%|percent|", "ATD_CUSTOMERdata|9|CUSTOMER|time|");
+		array_push($graph_array, "ATD_WAITdata|4|WAIT|time|", "ATD_WAITPCTdata|15|WAIT %|percent|", "ATD_TALKdata|5|TALK|time|", "ATD_TALKTIMEPCTdata|11|TALKTIME%|percent|", "ATD_DISPOdata|6|DISPO|time|", "ATD_DISPOTIMEPCTdata|12|DISPOTIME%|percent|", "ATD_PAUSEdata|7|PAUSE|time|", "ATD_PAUSETIMEPCTdata|13|PAUSETIME%|percent|", "ATD_DEADdata|8|DEAD|time|", "ATD_DEADTIMEPCTdata|14|DEADTIME%|percent|", "ATD_CUSTOMERdata|9|CUSTOMER|time|", "ATD_CONNECTEDdata|10|CONNECTED|time|");
 
 		for ($e=0; $e<count($sub_statusesARY); $e++) {
 			$Sstatus=$sub_statusesARY[$e];
@@ -1395,7 +1414,7 @@ else
 		}
 	else
 		{
-		$file_output .= _QXZ("TOTALS").",$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$park_TOTALS_CSV$TOTwait,$TOTwaitpct %,$TOTtalk,$TOTtalkpct %,$TOTdispo,$TOTdispopct %,$TOTpause,$TOTpausepct %,$TOTdead,$TOTdeadpct  %,$TOTcustomer$SUMstatusesFILE\n";
+		$file_output .= _QXZ("TOTALS").",$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$park_TOTALS_CSV$TOTwait,$TOTwaitpct %,$TOTtalk,$TOTtalkpct %,$TOTdispo,$TOTdispopct %,$TOTpause,$TOTpausepct %,$TOTdead,$TOTdeadpct  %,$TOTcustomer,$TOTconnected$SUMstatusesFILE\n";
 		}
 	}
 

agc_2-X/trunk/www/vicidial/admin.php

@@ -4506,12 +4506,13 @@ else
 # 190530-1014 - Added list_status_modification_confirmation feature
 # 190530-1715 - Added sip_event_logging system setting
 # 190607-1525 - Added SIP Event Report link
+# 190627-1528 - Added new options for campaign agent_screen_time_display setting
 #
 
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time
 
-$admin_version = '2.14-711a';
-$build = '190607-1525';
+$admin_version = '2.14-712a';
+$build = '190627-1528';
 
 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -23558,7 +23559,7 @@ if ($ADD==31)
 
 		echo "<tr bgcolor=#$SSstd_row3_background><td align=right>"._QXZ("Agent Display Fields").": </td><td align=left><input type=text name=agent_display_fields size=60 maxlength=100 value=\"$agent_display_fields\">$NWB#campaigns-agent_display_fields$NWE</td></tr>\n";
 
-		echo "<tr bgcolor=#$SSstd_row3_background><td align=right>"._QXZ("Agent Screen Time Display").": </td><td align=left><select size=1 name=agent_screen_time_display><option value='DISABLED'>"._QXZ("DISABLED")."</option><option value='ENABLED_BASIC'>"._QXZ("ENABLED_BASIC")."</option><option value='ENABLED_FULL'>"._QXZ("ENABLED_FULL")."</option><option value='ENABLED_BILL_BREAK_LUNCH_COACH'>"._QXZ("ENABLED_BILL_BREAK_LUNCH_COACH")."</option><option value='$agent_screen_time_display' SELECTED>"._QXZ("$agent_screen_time_display")."</option></select>$NWB#campaigns-agent_screen_time_display$NWE</td></tr>\n";
+		echo "<tr bgcolor=#$SSstd_row3_background><td align=right>"._QXZ("Agent Screen Time Display").": </td><td align=left><select size=1 name=agent_screen_time_display><option value='DISABLED'>"._QXZ("DISABLED")."</option><option value='ENABLED_BASIC'>"._QXZ("ENABLED_BASIC")."</option><option value='ENABLED_FULL'>"._QXZ("ENABLED_FULL")."</option><option value='ENABLED_BILL_BREAK_LUNCH_COACH'>"._QXZ("ENABLED_BILL_BREAK_LUNCH_COACH")."</option><option value='ENABLED_BASIC_RANGE'>"._QXZ("ENABLED_BASIC_RANGE")."</option><option value='ENABLED_FULL_RANGE'>"._QXZ("ENABLED_FULL_RANGE")."</option><option value='ENABLED_BILL_BREAK_LUNCH_COACH_RANGE'>"._QXZ("ENABLED_BILL_BREAK_LUNCH_COACH_RANGE")."</option><option value='$agent_screen_time_display' SELECTED>"._QXZ("$agent_screen_time_display")."</option></select>$NWB#campaigns-agent_screen_time_display$NWE</td></tr>\n";
 
 		echo "<tr bgcolor=#$SSstd_row3_background><td align=right>"._QXZ("Agent Display Queue Count").": </td><td align=left><select size=1 name=display_queue_count><option value='Y'>"._QXZ("Y")."</option><option value='N'>"._QXZ("N")."</option><option value='$display_queue_count' SELECTED>"._QXZ("$display_queue_count")."</option></select>$NWB#campaigns-display_queue_count$NWE</td></tr>\n";
 

agc_2-X/trunk/www/vicidial/help_documentation.txt

@@ -1,4 +1,4 @@
-# version: 20190530194101
+# version: 20190627153101
 users-user	User ID	<QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
 users-pass	Password	<QXZ>This field is where you put the users password. Must be at least 2 characters in length. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
 users-force_change_password	Force Change Password	<QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage. Default is N.</QXZ>
@@ -294,7 +294,7 @@ campaigns-allow_required_fields	Allow Required Fields	<QXZ>Must be enabled for r
 campaigns-status_display_fields	Status Display Fields	<QXZ>You can select which variables for calls will be displayed in the status line of the agent screen. CALLID will display the 20 character unique call ID, LEADID will display the system lead ID, LISTID will display the list ID, NAME will display the customer name. Default is CALLID.</QXZ>
 campaigns-status_display_ingroup	Status Display In-Group	<QXZ>This option if set to ENABLED will display the In-Group name in the agent screen when an inbound call is sent to the agent. Default is ENABLED.</QXZ>
 campaigns-agent_display_fields	Agent Display Fields	<QXZ>This option allows you to display hidden fields as read-only in the agent screen. Available fields are entry_date, source_id, date_of_birth, rank, owner, last_local_call_time. Default is blank.</QXZ>
-campaigns-agent_screen_time_display	Agent Screen Time Display	<QXZ>This option allows you to display a link on the agent screen that when clicked will open a frame showing the agent their time statistics for the day. There are several options that will determine what information is displayed. Default is DISABLED.</QXZ>
+campaigns-agent_screen_time_display	Agent Screen Time Display	<QXZ>This option allows you to display a link on the agent screen that when clicked will open a frame showing the agent their time statistics for the day. There are several options that will determine what information is displayed. If RANGE is in the option, it will allow the agent to select a date range to see stats from. Default is DISABLED.</QXZ>
 campaigns-use_internal_dnc	Use Internal DNC List	<QXZ>This defines whether this campaign is to filter leads against the Internal DNC list. If it is set to Y, the hopper will look for each phone number in the DNC list before placing it in the hopper. If it is in the DNC list then it will change that lead status to DNCL so it cannot be dialed. Default is N. The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled.</QXZ>
 campaigns-use_campaign_dnc	Use Campaign DNC List	<QXZ>This defines whether this campaign is to filter leads against a DNC list that is specific to that campaign only. If it is set to Y, the hopper will look for each phone number in the campaign-specific DNC list before placing it in the hopper. If it is in the campaign-specific DNC list then it will change that lead status to DNCC so it cannot be dialed. Default is N. The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled.</QXZ>
 campaigns-use_other_campaign_dnc	Other Campaign DNC	<QXZ>If the option Use Campaign DNC List is enabled, this option can allow you to use a different campaign DNC list, just put the Campaign ID of the other campaign in this field. If you use this option, the original campaign DNC list will no longer be checked, only the OTHER campaign DNC list will be used. This does not affect use of the Internal System DNC list. Default is EMPTY.</QXZ>