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added auto_alt_dial_statuses field to vicidial_campaigns, and interface for managing it to admin.php campaign modification screen detail view.

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git-svn-id: svn://192.168.202.10@465 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-01-16 17:03:57 +00:00
parent 7c73ae6b4e
commit 1ebac475bb
5 changed files with 166 additions and 4 deletions
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agc_2-X/trunk/docs/ALTERNATE_NUMBER_DIALING.txt
+6 -1
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@@ -8,7 +8,7 @@ If you will be using automatic alt number dialing, it is strongly recommended th
First, a new field in vicidial_campaigns was needed to tell the dialer that it should look for contact numbers in the alt_phone and/or address3 fields if a call to a regular number results in a no-contact(NA/B/DC/N)
First, a new field in vicidial_campaigns was needed to tell the dialer that it should look for contact numbers in the alt_phone and/or address3 fields if a call to a regular number results in a no-contact(NA/B/DC/N)[defined in the auto_alt_dial_statuses field in the vicidial_campaigns table].
ALTER TABLE vicidial_campaigns ADD auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3') default 'NONE';
@@ -29,6 +29,11 @@ Third, because of how the insertion into the hopper of the next attempt has to w
ALTER TABLE vicidial_hopper MODIFY status ENUM('READY','QUEUE','INCALL','DONE','HOLD') default 'READY';
Fourth, so that the no-answer statuses can be definable, we need to add a new field to vicidial_campaigns to hold the statuses and allow the admin.php interface to be able to modify them.
ALTER TABLE vicidial_campaigns ADD auto_alt_dial_statuses VARCHAR(255) default ' B N NA DC -';
STEPS OF AN AUTO-ALT-DIAL CALL:
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+2 -1
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@@ -497,7 +497,8 @@ adaptive_latest_server_time VARCHAR(4) default '2100',
adaptive_intensity VARCHAR(6) default '0',
adaptive_dl_diff_target SMALLINT(3) default '0',
concurrent_transfers ENUM('AUTO','1','2','3','4','5','6','7','8','9','10') default 'AUTO',
auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3') default 'NONE'
auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3') default 'NONE',
auto_alt_dial_statuses VARCHAR(255) default ' B N NA DC -'
);
CREATE TABLE vicidial_lists (
agc_2-X/trunk/extras/upgrade_2.0.3.sql
+1
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@@ -1,5 +1,6 @@
ALTER TABLE vicidial_campaigns ADD concurrent_transfers ENUM('AUTO','1','2','3','4','5','6','7','8','9','10') default 'AUTO';
ALTER TABLE vicidial_campaigns ADD auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3') default 'NONE';
ALTER TABLE vicidial_campaigns ADD auto_alt_dial_statuses VARCHAR(255) default ' B N NA DC -';
ALTER TABLE vicidial_auto_calls ADD alt_dial ENUM('NONE','MAIN','ALT','ADDR3') default 'NONE';
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.3.txt
+11
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@@ -7,6 +7,17 @@ Concurrent Transfers||
Concurrent Transfers -<\/B> This setting is used to define the number of calls that can be sent to agents at the same time. It is recommended that this setting is left at AUTO. This field is not used by the MANUAL dial method||
Auto Alt-Number Dialing -<\/B> This setting is used to automatically dial alternate number fields while dialing in the RATIO and ADAPT dial methods when there is no contact at the main phone number for a lead, the NA, B, DC and N statuses. This setting is not used by the MANUAL dial method||
Auto Alt-Number Dialing||
VICIDIAL AUTO ALT DIAL STATUSES||
If the Auto Alt-Number Dialing field is set, then the leads that are dispositioned under these auto alt dial statuses will have their alt_phone and-or address3 fields dialed after any of these no-answer statuses are set||
AUTO ALT NUMBER DIALING FOR THIS CAMPAIGN||
ADD NEW AUTO ALT NUMBER DIALING STATUS||
AUTO ALT DIAL STATUS NOT ADDED||
there is already an entry for this campaign with this status||
AUTO ALT DIAL STATUS ADDED||
AUTO ALT DIAL STATUS NOT DELETED||
AUTO ALT DIAL STATUS DELETED||
this auto alt dial status is not in this campaign||
############################################################ CLIENT
agc_2-X/trunk/www/vicidial/admin.php
+146 -2
View File
@@ -811,12 +811,13 @@ $lead_filter_sql = ereg_replace(";","",$lead_filter_sql);
# 70109-1716 - Added concurrent_transfers option to vicidial_campaigns
# 70115-1152 - Aded (CLOSER|BLEND|INBND|_C$|_B$|_I$) options for CLOSER-type campaigns
# 70115-1532 - Added auto_alt_dial field to campaign screen for auto-dialing of alt numbers
# 70116-1200 - Added auto_alt_dial_status functionality to campaign screen
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
$version = '2.0.77';
$build = '70115-1532';
$version = '2.0.78';
$build = '70116-1200';
$STARTtime = date("U");
@@ -1894,6 +1895,17 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
<BR><BR><BR><BR>
<B><FONT SIZE=3>VICIDIAL AUTO ALT DIAL STATUSES</FONT></B><BR><BR>
<A NAME="vicidial_auto_alt_dial_statuses">
<BR>
<B>If the Auto Alt-Number Dialing field is set, then the leads that are dispositioned under these auto alt dial statuses will have their alt_phone and-or address3 fields dialed after any of these no-answer statuses are set.</B>
<BR><BR><BR><BR>
<B><FONT SIZE=3>VICIDIAL_USER_GROUPS TABLE</FONT></B><BR><BR>
@@ -3544,6 +3556,52 @@ $ADD=31;
}
######################
# ADD=26 adds the new auto alt dial status to the campaign
######################
if ($ADD==26)
{
$status = eregi_replace("-----.*",'',$status);
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and auto_alt_dial_statuses LIKE \"% $status %\";";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
{echo "<br>AUTO ALT DIAL STATUS NOT ADDED - there is already an entry for this campaign with this status\n";}
else
{
if ( (strlen($campaign_id) < 2) or (strlen($status) < 1) )
{
echo "<br>AUTO ALT DIAL STATUS NOT ADDED - Please go back and look at the data you entered\n";
echo "<br>status must be between 1 and 6 characters in length\n";
}
else
{
echo "<br><B>AUTO ALT DIAL STATUS ADDED: $campaign_id - $status</B>\n";
$stmt="SELECT auto_alt_dial_statuses from vicidial_campaigns where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if (strlen($row[0])<2) {$row[0] = ' -';}
$auto_alt_dial_statuses = " $status$row[0]";
$stmt="UPDATE vicidial_campaigns set auto_alt_dial_statuses='$auto_alt_dial_statuses' where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
{
$fp = fopen ("./admin_changes_log.txt", "a");
fwrite ($fp, "$date|ADD A AUTO-ALT-DIAL STATUS|$PHP_AUTH_USER|$ip|$stmt|\n");
fclose($fp);
}
}
}
$ADD=31;
}
######################
# ADD=211 adds the new list to the system
######################
@@ -5438,6 +5496,52 @@ if ($ADD==65)
$ADD=31; # go to campaign modification form below
}
######################
# ADD=66 delete auto alt dial status from the campaign
######################
if ($ADD==66)
{
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and auto_alt_dial_statuses LIKE \"% $status %\";";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] < 1)
{echo "<br>AUTO ALT DIAL STATUS NOT DELETED - this auto alt dial status is not in this campaign\n";}
else
{
if ( (strlen($campaign_id) < 2) or (strlen($status) < 1) )
{
echo "<br>AUTO ALT DIAL STATUS NOT DELETED - Please go back and look at the data you entered\n";
echo "<br>status must be between 1 and 6 characters in length\n";
}
else
{
echo "<br><B>AUTO ALT DIAL STATUS DELETED: $campaign_id - $status</B>\n";
$stmt="SELECT auto_alt_dial_statuses from vicidial_campaigns where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auto_alt_dial_statuses = eregi_replace(" $status","",$row[0]);
$stmt="UPDATE vicidial_campaigns set auto_alt_dial_statuses='$auto_alt_dial_statuses' where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
{
$fp = fopen ("./admin_changes_log.txt", "a");
fwrite ($fp, "$date|DELETE AUTALTDIALSTTUS|$PHP_AUTH_USER|$ip|$stmt|\n");
fclose($fp);
}
}
}
$ADD=31; # go to campaign modification form below
}
######################
# ADD=611 delete list record and all leads within it
######################
@@ -6127,6 +6231,7 @@ echo "<TABLE><TR><TD>\n";
$adaptive_dl_diff_target = $row[52];
$concurrent_transfers = $row[53];
$auto_alt_dial = $row[54];
$auto_alt_dial_statuses = $row[55];
echo "<br>MODIFY A CAMPAIGNS RECORD: $row[0] - <a href=\"$PHP_SELF?ADD=34&campaign_id=$campaign_id\">Basic View</a>";
echo " | Detail View</a> | ";
@@ -6541,8 +6646,47 @@ echo "Attempt Delay: <input size=7 maxlength=5 name=attempt_delay>\n";
echo "Attempt Maximum: <input size=5 maxlength=3 name=attempt_maximum>\n";
echo "<input type=submit name=submit value=ADD><BR>\n";
echo "</FORM><br>\n";
echo "<br><br><b>AUTO ALT NUMBER DIALING FOR THIS CAMPAIGN: &nbsp; $NWB#vicidial_auto_alt_dial_statuses$NWE</b><br>\n";
echo "<TABLE width=500 cellspacing=3>\n";
echo "<tr><td>STATUSES</td><td>DELETE</td></tr>\n";
$auto_alt_dial_statuses = preg_replace("/ -$/","",$auto_alt_dial_statuses);
$AADstatuses = explode(" ", $auto_alt_dial_statuses);
$AADs_to_print = (count($AADstatuses) -1);
$o=0;
while ($AADs_to_print > $o)
{
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$o++;
echo "<tr $bgcolor><td><font size=1>$AADstatuses[$o]</td>\n";
echo "<td><font size=1><a href=\"$PHP_SELF?ADD=66&campaign_id=$campaign_id&status=$AADstatuses[$o]\">DELETE</a></td></tr>\n";
}
echo "</table>\n";
echo "<br>ADD NEW AUTO ALT NUMBER DIALING STATUS<BR><form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=ADD value=26>\n";
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
echo "Status: <select size=1 name=status>\n";
echo "$LRstatuses_list\n";
echo "</select> &nbsp; \n";
echo "<input type=submit name=submit value=ADD><BR>\n";
echo "</center></FORM><br>\n";
echo "<BR><BR>\n";
echo "<a href=\"$PHP_SELF?ADD=52&campaign_id=$campaign_id\">LOG ALL AGENTS OUT OF THIS CAMPAIGN</a><BR><BR>\n";
echo "<a href=\"$PHP_SELF?ADD=53&campaign_id=$campaign_id\">EMERGENCY VDAC CLEAR FOR THIS CAMPAIGN</a><BR><BR>\n";