Added Recording Filename and Recording ID as agent Script variables
git-svn-id: svn://192.168.202.10@1271 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
@@ -315,6 +315,12 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
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click submit. Manager must have the ability to Change Agent Campaign in
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their user settings.
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75. Added Recording Filename and Recording ID as Script variables. If you use
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either or both of these the script content will load twice if you have
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auto-launch set to SCRIPT. Only works with recording set to ALLCALLS or
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ALLFORCE for script on auto-launch. Also, added a refresh link for the
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script tab to reload content at will.
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@@ -1833,6 +1833,23 @@ index (user),
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index (event_date)
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);
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CREATE TABLE vicidial_grab_call_log (
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auto_call_id INT(9) UNSIGNED NOT NULL,
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user VARCHAR(20),
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event_date DATETIME,
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call_time DATETIME,
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campaign_id VARCHAR(20),
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uniqueid VARCHAR(20),
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phone_number VARCHAR(20),
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lead_id INT(9) UNSIGNED,
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queue_priority TINYINT(2) default '0',
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call_type ENUM('IN','OUT','OUTBALANCE') default 'OUT',
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index (auto_call_id),
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index (event_date),
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index (user),
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index (campaign_id)
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);
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ALTER TABLE vicidial_campaign_server_stats ENGINE=HEAP;
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@@ -1961,7 +1978,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number);
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CREATE INDEX date_user on vicidial_closer_log (call_date,user);
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CREATE INDEX comment_a on live_inbound_log (comment_a);
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UPDATE system_settings SET db_schema_version='1183',db_schema_update_date=NOW();
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UPDATE system_settings SET db_schema_version='1184',db_schema_update_date=NOW();
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GRANT RELOAD ON *.* TO cron@'%';
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GRANT RELOAD ON *.* TO cron@localhost;
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@@ -626,3 +626,22 @@ ALTER TABLE vicidial_live_agents ADD external_igb_set_user VARCHAR(20) default '
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ALTER TABLE vicidial_user_closer_log ADD manager_change VARCHAR(20) default '';
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UPDATE system_settings SET db_schema_version='1183',db_schema_update_date=NOW();
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CREATE TABLE vicidial_grab_call_log (
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auto_call_id INT(9) UNSIGNED NOT NULL,
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user VARCHAR(20),
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event_date DATETIME,
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call_time DATETIME,
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campaign_id VARCHAR(20),
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uniqueid VARCHAR(20),
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phone_number VARCHAR(20),
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lead_id INT(9) UNSIGNED,
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queue_priority TINYINT(2) default '0',
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call_type ENUM('IN','OUT','OUTBALANCE') default 'OUT',
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index (auto_call_id),
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index (event_date),
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index (user),
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index (campaign_id)
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);
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UPDATE system_settings SET db_schema_version='1184',db_schema_update_date=NOW();
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@@ -222,10 +222,11 @@
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# 91108-2120 - Fixed QM log issue with PAUSEREASON entries
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# 91112-1107 - Changed ENTERQUEUE to CALLOUTBOUND for QM logging
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# 91123-1801 - Added outbound_autodial field
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# 91204-1937 - Added logging of agent grab calls
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#
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$version = '2.2.0-131';
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$build = '91123-1801';
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$version = '2.2.0-132';
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$build = '91204-1937';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=256;
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$one_mysql_log=0;
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@@ -907,12 +908,25 @@ if ($ACTION == 'manDiaLnextCaLL')
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if ($vla_cc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$calls_today =$row[0];
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$calls_today = $row[0];
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}
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else
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{$calls_today ='0';}
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$calls_today++;
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_campaigns vc WHERE campaign_id='$campaign' and vs.script_id=vc.campaign_script and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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### check if this is a callback, if it is, skip the grabbing of a new lead and mark the callback as INACTIVE
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if ( (strlen($callback_id)>0) and (strlen($lead_id)>0) )
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{
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@@ -1794,6 +1808,33 @@ if ($ACTION == 'manDiaLnextCaLL')
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}
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_lists WHERE list_id='$list_id' and agent_script_override!='' and agent_script_override IS NOT NULL and agent_script_override!='NONE';";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vls_vc_ct = mysql_num_rows($rslt);
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if ($vls_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_lists vls WHERE list_id='$list_id' and vs.script_id=vls.agent_script_override and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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}
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}
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$comments = eregi_replace("\r",'',$comments);
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$comments = eregi_replace("\n",'!N',$comments);
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@@ -1834,6 +1875,8 @@ if ($ACTION == 'manDiaLnextCaLL')
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$LeaD_InfO .= $source_id . "\n";
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$LeaD_InfO .= $rank . "\n";
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$LeaD_InfO .= $owner . "\n";
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$LeaD_InfO .= "\n";
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$LeaD_InfO .= $script_recording_delay . "\n";
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echo $LeaD_InfO;
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}
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@@ -3564,6 +3607,19 @@ if ($ACTION == 'VDADcheckINCOMING')
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00113',$user,$server_ip,$session_name,$one_mysql_log);}
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$script_recording_delay=0;
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##### grab number of calls today in this campaign and increment
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_campaigns vc WHERE campaign_id='$campaign' and vs.script_id=vc.campaign_script and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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$stmt = "SELECT campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_xfer_group from vicidial_campaigns where campaign_id='$campaign';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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@@ -3629,6 +3685,19 @@ if ($ACTION == 'VDADcheckINCOMING')
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$VDCL_front_VDlog =$row[0];
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}
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_inbound_groups vig WHERE group_id='$VDADchannel_group' and vs.script_id=vig.ingroup_script and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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$stmt = "select group_name,group_color,web_form_address,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_xfer_group,ingroup_recording_override,ingroup_rec_filename,default_group_alias,web_form_address_two from vicidial_inbound_groups where group_id='$VDADchannel_group';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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@@ -3662,8 +3731,6 @@ if ($ACTION == 'VDADcheckINCOMING')
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if ($VDIG_cidOR_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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if ( ( (ereg('NONE',$VDCL_ingroup_script)) and (strlen($VDCL_ingroup_script) < 5) ) or (strlen($VDCL_ingroup_script) < 1) )
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{$VDCL_ingroup_script = $row[0];}
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if (strlen($VDCL_xferconf_a_dtmf) < 1)
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{$VDCL_xferconf_a_dtmf = $row[1];}
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if (strlen($VDCL_xferconf_a_number) < 1)
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@@ -3674,6 +3741,22 @@ if ($ACTION == 'VDADcheckINCOMING')
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{$VDCL_xferconf_b_number = $row[4];}
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if (strlen($VDCL_default_group_alias) < 1)
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{$VDCL_default_group_alias = $row[5];}
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if ( ( (ereg('NONE',$VDCL_ingroup_script)) and (strlen($VDCL_ingroup_script) < 5) ) or (strlen($VDCL_ingroup_script) < 1) )
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{
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$VDCL_ingroup_script = $row[0];
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_campaigns vc WHERE campaign_id='$campaign' and vs.script_id=vc.campaign_script and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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}
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}
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$stmt = "select group_web_vars from vicidial_inbound_group_agents where group_id='$VDADchannel_group' and user='$user';";
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@@ -3728,6 +3811,19 @@ if ($ACTION == 'VDADcheckINCOMING')
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$VDCL_default_group_alias = $row[6];
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}
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_campaigns vc WHERE campaign_id='$VDADchannel_group' and vs.script_id=vc.campaign_script and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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$stmt = "select group_web_vars from vicidial_campaign_agents where campaign_id='$VDADchannel_group' and user='$user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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@@ -3773,6 +3869,32 @@ if ($ACTION == 'VDADcheckINCOMING')
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else {echo '|' . $tsr . "\n";}
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}
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_lists WHERE list_id='$list_id' and agent_script_override!='' and agent_script_override IS NOT NULL and agent_script_override!='NONE';";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vls_vc_ct = mysql_num_rows($rslt);
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if ($vls_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$script_recording_delay=0;
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##### find if script contains recording fields
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$stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_lists vls WHERE list_id='$list_id' and vs.script_id=vls.agent_script_override and script_text LIKE \"%--A--recording_%\";";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$vs_vc_ct = mysql_num_rows($rslt);
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if ($vs_vc_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$script_recording_delay = $row[0];
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}
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}
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}
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$comments = eregi_replace("\r",'',$comments);
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$comments = eregi_replace("\n",'!N',$comments);
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@@ -3818,6 +3940,7 @@ if ($ACTION == 'VDADcheckINCOMING')
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$LeaD_InfO .= $alt_phone_count . "\n";
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$LeaD_InfO .= $rank . "\n";
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$LeaD_InfO .= $owner . "\n";
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$LeaD_InfO .= $script_recording_delay . "\n";
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echo $LeaD_InfO;
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@@ -5674,6 +5797,28 @@ if ($ACTION == 'CALLSINQUEUEgrab')
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$affected_rows = mysql_affected_rows($link);
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if ($affected_rows > 0)
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{
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$stmt="SELECT call_time,campaign_id,uniqueid,phone_number,lead_id,queue_priority,call_type from vicidial_auto_calls where auto_call_id='$stage';";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($rslt) {$vac_count = mysql_num_rows($rslt);}
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if ($vac_count > 0)
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{
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$row=mysql_fetch_row($rslt);
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$GCcall_time = $row[0];
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$GCcampaign_id = $row[1];
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$GCuniqueid = $row[2];
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$GCphone_number = $row[3];
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$GClead_id = $row[4];
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$GCqueue_priority = $row[5];
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$GCcall_type = $row[6];
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$stmt="INSERT INTO vicidial_grab_call_log SET auto_call_id='$stage',user='$user',event_date='$NOW_TIME',call_time='$GCcall_time',campaign_id='$GCcampaign_id',uniqueid='$GCuniqueid',phone_number='$GCphone_number',lead_id='$GClead_id',queue_priority='$GCqueue_priority',call_type='$GCcall_type';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
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$affected_rows = mysql_affected_rows($link);
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}
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echo "SUCCESS: Call $stage grabbed for $user";
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exit;
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}
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@@ -8,10 +8,11 @@
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# CHANGELOG:
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# 90824-1435 - First build of script
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# 90827-1548 - Added list override script option
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# 91204-1913 - Added recording_filename and recording_id variables
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#
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$version = '2.2.0-2';
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$build = '90827-1548';
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$version = '2.2.0-3';
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$build = '91204-1913';
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require("dbconnect.php");
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@@ -127,6 +128,10 @@ if (isset($_GET["script_height"])) {$script_height=$_GET["script_height"];}
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elseif (isset($_POST["script_height"])) {$script_height=$_POST["script_height"];}
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if (isset($_GET["fullname"])) {$fullname=$_GET["fullname"];}
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elseif (isset($_POST["fullname"])) {$fullname=$_POST["fullname"];}
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if (isset($_GET["recording_filename"])) {$recording_filename=$_GET["recording_filename"];}
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elseif (isset($_POST["recording_filename"])) {$recording_filename=$_POST["recording_filename"];}
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if (isset($_GET["recording_id"])) {$recording_id=$_GET["recording_id"];}
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elseif (isset($_POST["recording_id"])) {$recording_id=$_POST["recording_id"];}
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if (isset($_GET["ScrollDIV"])) {$ScrollDIV=$_GET["ScrollDIV"];}
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elseif (isset($_POST["ScrollDIV"])) {$ScrollDIV=$_POST["ScrollDIV"];}
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@@ -295,6 +300,8 @@ if (eregi("iframe src",$script_text))
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$script_width = eregi_replace(' ','+',$script_width);
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$script_height = eregi_replace(' ','+',$script_height);
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$fullname = eregi_replace(' ','+',$fullname);
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$recording_filename = eregi_replace(' ','+',$recording_filename);
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$recording_id = eregi_replace(' ','+',$recording_id);
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}
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$script_text = eregi_replace('--A--lead_id--B--',"$lead_id",$script_text);
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@@ -353,6 +360,8 @@ $script_text = eregi_replace('--A--in_script--B--',"$in_script",$script_text);
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$script_text = eregi_replace('--A--script_width--B--',"$script_width",$script_text);
|
||||
$script_text = eregi_replace('--A--script_height--B--',"$script_height",$script_text);
|
||||
$script_text = eregi_replace('--A--fullname--B--',"$fullname",$script_text);
|
||||
$script_text = eregi_replace('--A--recording_filename--B--',"$recording_filename",$script_text);
|
||||
$script_text = eregi_replace('--A--recording_id--B--',"$recording_id",$script_text);
|
||||
$script_text = eregi_replace("\n","<BR>",$script_text);
|
||||
$script_text = stripslashes($script_text);
|
||||
|
||||
|
||||
@@ -261,10 +261,11 @@
|
||||
# 91111-1433 - Fixed Gender pulldown list display for IE, remove links for recording channels in SHOW CHANNELS
|
||||
# 91123-1801 - Added code for outbound_autodial field
|
||||
# 91130-2021 - Added code for manager override of in-group selection
|
||||
# 91204-1638 - Added recording_filename and recording_id script variables and script refresh link
|
||||
#
|
||||
|
||||
$version = '2.2.0-239';
|
||||
$build = '91130-2021';
|
||||
$version = '2.2.0-240';
|
||||
$build = '91204-1638';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=61;
|
||||
$one_mysql_log=0;
|
||||
@@ -2597,6 +2598,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
var no_delete_VDAC=0;
|
||||
var manager_ingroups_set=0;
|
||||
var external_igb_set_name='';
|
||||
var recording_filename='';
|
||||
var recording_id='';
|
||||
var delayed_script_load='';
|
||||
var script_recording_delay='';
|
||||
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
|
||||
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\" Pause \"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
@@ -3604,6 +3609,15 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
var RClookID_array = RClookID.split("RecorDing_ID: ");
|
||||
if (RClookID_array.length > 0)
|
||||
{
|
||||
recording_filename = RClookFILE_array[1];
|
||||
recording_id = RClookID_array[1];
|
||||
|
||||
if (delayed_script_load == 'YES')
|
||||
{
|
||||
RefreshScript();
|
||||
delayed_script_load='NO';
|
||||
}
|
||||
|
||||
var RecDispNamE = RClookFILE_array[1];
|
||||
if (RecDispNamE.length > 25)
|
||||
{
|
||||
@@ -3995,6 +4009,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
if (window.MDlogRecorDings)
|
||||
{
|
||||
var MDlogRecorDings_array=MDlogRecorDings.split("|");
|
||||
// recording_filename = MDlogRecorDings_array[2];
|
||||
// recording_id = MDlogRecorDings_array[3];
|
||||
|
||||
var RecDispNamE = MDlogRecorDings_array[2];
|
||||
if (RecDispNamE.length > 25)
|
||||
{
|
||||
@@ -4708,6 +4725,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
document.vicidial_form.rank.value = MDnextResponse_array[35];
|
||||
document.vicidial_form.owner.value = MDnextResponse_array[36];
|
||||
// CalL_ScripT_id = MDnextResponse_array[37];
|
||||
script_recording_delay = MDnextResponse_array[38];
|
||||
|
||||
|
||||
lead_dial_number = document.vicidial_form.phone_number.value;
|
||||
var dispnum = document.vicidial_form.phone_number.value;
|
||||
@@ -4794,6 +4813,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -4875,6 +4896,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -4978,6 +5001,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -4986,11 +5011,23 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||||
web_form_vars = web_form_vars.replace(regWF, '');
|
||||
|
||||
load_script_contents();
|
||||
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
|
||||
{
|
||||
delayed_script_load = 'YES';
|
||||
RefreshScript('CLEAR');
|
||||
}
|
||||
else
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
}
|
||||
|
||||
if (get_call_launch == 'SCRIPT')
|
||||
{
|
||||
if (delayed_script_load == 'YES')
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
ScriptPanelToFront();
|
||||
}
|
||||
|
||||
@@ -5338,6 +5375,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -5346,11 +5385,23 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||||
web_form_vars = web_form_vars.replace(regWF, '');
|
||||
|
||||
load_script_contents();
|
||||
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
|
||||
{
|
||||
delayed_script_load = 'YES';
|
||||
RefreshScript('CLEAR');
|
||||
}
|
||||
else
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
}
|
||||
|
||||
if (get_call_launch == 'SCRIPT')
|
||||
{
|
||||
if (delayed_script_load == 'YES')
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
ScriptPanelToFront();
|
||||
}
|
||||
if (get_call_launch == 'WEBFORM')
|
||||
@@ -5797,6 +5848,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
EAalt_phone_count = check_VDIC_array[43];
|
||||
document.vicidial_form.rank.value = check_VDIC_array[44];
|
||||
document.vicidial_form.owner.value = check_VDIC_array[45];
|
||||
script_recording_delay = check_VDIC_array[46];
|
||||
|
||||
var gIndex = 0;
|
||||
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
|
||||
@@ -6003,6 +6055,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -6084,6 +6138,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -6170,6 +6226,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -6178,11 +6236,23 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||||
web_form_vars = web_form_vars.replace(regWF, '');
|
||||
|
||||
load_script_contents();
|
||||
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
|
||||
{
|
||||
delayed_script_load = 'YES';
|
||||
RefreshScript('CLEAR');
|
||||
}
|
||||
else
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
}
|
||||
|
||||
if (CalL_AutO_LauncH == 'SCRIPT')
|
||||
{
|
||||
if (delayed_script_load == 'YES')
|
||||
{
|
||||
load_script_contents();
|
||||
}
|
||||
ScriptPanelToFront();
|
||||
}
|
||||
|
||||
@@ -6220,10 +6290,30 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// refresh or clear the SCRIPT frame contents
|
||||
function RefreshScript(temp_wipe)
|
||||
{
|
||||
if (temp_wipe == 'CLEAR')
|
||||
{
|
||||
document.getElementById("ScriptContents").innerHTML = '';
|
||||
}
|
||||
else
|
||||
{
|
||||
document.getElementById("ScriptContents").innerHTML = '';
|
||||
WebFormRefresH('','','1');
|
||||
load_script_contents();
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// refresh the content of the web form URL
|
||||
function WebFormRefresH(taskrefresh,submittask)
|
||||
function WebFormRefresH(taskrefresh,submittask,force_webvars_refresh)
|
||||
{
|
||||
var webvars_refresh=0;
|
||||
|
||||
if (VDCL_group_id.length > 1)
|
||||
{var group = VDCL_group_id;}
|
||||
else
|
||||
@@ -6245,6 +6335,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
|
||||
}
|
||||
else
|
||||
{webvars_refresh=1;}
|
||||
|
||||
if ( (webvars_refresh > 0) || (force_webvars_refresh > 0) )
|
||||
{
|
||||
web_form_vars =
|
||||
"lead_id=" + document.vicidial_form.lead_id.value +
|
||||
@@ -6302,6 +6395,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -6413,6 +6508,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
"&script_width=" + script_width + '' +
|
||||
"&script_height=" + script_height + '' +
|
||||
"&fullname=" + LOGfullname + '' +
|
||||
"&recording_filename=" + recording_filename + '' +
|
||||
"&recording_id=" + recording_id + '' +
|
||||
webform_session;
|
||||
|
||||
var regWFspace = new RegExp(" ","ig");
|
||||
@@ -7194,6 +7291,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
fronter = '';
|
||||
inOUT = 'OUT';
|
||||
vtiger_callback_id='0';
|
||||
recording_filename='';
|
||||
recording_id='';
|
||||
|
||||
if (manual_dial_in_progress==1)
|
||||
{
|
||||
@@ -8003,6 +8102,8 @@ encoded=utf8_decode(xtest);
|
||||
var SCin_script = CalL_ScripT_id;
|
||||
var SCscript_width = script_width;
|
||||
var SCscript_height = script_height;
|
||||
var SCrecording_filename = recording_filename;
|
||||
var SCrecording_id = recording_id;
|
||||
var SCweb_vars = LIVE_web_vars;
|
||||
|
||||
if (encoded.match(RGiframe))
|
||||
@@ -8056,6 +8157,8 @@ encoded=utf8_decode(xtest);
|
||||
SCin_script = SCin_script.replace(RGplus,'+');
|
||||
SCscript_width = SCscript_width.replace(RGplus,'+');
|
||||
SCscript_height = SCscript_height.replace(RGplus,'+');
|
||||
SCrecording_filename = SCrecording_filename.replace(RGplus,'+');
|
||||
SCrecording_id = SCrecording_id.replace(RGplus,'+');
|
||||
SCweb_vars = SCweb_vars.replace(RGplus,'+');
|
||||
}
|
||||
|
||||
@@ -8110,6 +8213,8 @@ encoded=utf8_decode(xtest);
|
||||
var RGin_script = new RegExp("--A--in_script--B--","g");
|
||||
var RGscript_width = new RegExp("--A--script_width--B--","g");
|
||||
var RGscript_height = new RegExp("--A--script_height--B--","g");
|
||||
var RGrecording_filename = new RegExp("--A--recording_filename--B--","g");
|
||||
var RGrecording_id = new RegExp("--A--recording_id--B--","g");
|
||||
var RGweb_vars = new RegExp("--A--web_vars--B--","g");
|
||||
|
||||
encoded = encoded.replace(RGvendor_lead_code, SCvendor_lead_code);
|
||||
@@ -8163,6 +8268,8 @@ encoded=utf8_decode(xtest);
|
||||
encoded = encoded.replace(RGin_script, SCin_script);
|
||||
encoded = encoded.replace(RGscript_width, SCscript_width);
|
||||
encoded = encoded.replace(RGscript_height, SCscript_height);
|
||||
encoded = encoded.replace(RGrecording_filename, SCrecording_filename);
|
||||
encoded = encoded.replace(RGrecording_id, SCrecording_id);
|
||||
encoded = encoded.replace(RGweb_vars, SCweb_vars);
|
||||
}
|
||||
decoded=encoded; // simple no ?
|
||||
@@ -8760,6 +8867,7 @@ else
|
||||
hideDiv('HotKeyEntriesBox');
|
||||
hideDiv('MainPanel');
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresh');
|
||||
hideDiv('DispoSelectBox');
|
||||
hideDiv('LogouTBox');
|
||||
hideDiv('AgenTDisablEBoX');
|
||||
@@ -9427,6 +9535,7 @@ else
|
||||
document.getElementById("MainTable").style.backgroundColor="<?php echo $MAIN_COLOR ?>";
|
||||
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $MAIN_COLOR ?>";
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresh');
|
||||
showDiv('MainPanel');
|
||||
ShoWGenDerPulldown();
|
||||
|
||||
@@ -9472,6 +9581,7 @@ else
|
||||
function ScriptPanelToFront()
|
||||
{
|
||||
showDiv('ScriptPanel');
|
||||
showDiv('ScriptRefresh');
|
||||
document.getElementById("MainTable").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
|
||||
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
|
||||
panel_bgcolor='<?php echo $SCRIPT_COLOR ?>';
|
||||
@@ -9602,7 +9712,7 @@ echo "</head>\n";
|
||||
<BR><BR> <BR>
|
||||
</font></span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:49;" id="CallBacKsLisTBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:50;" id="CallBacKsLisTBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> CALLBACKS FOR AGENT <?php echo $VD_login ?>:<BR>Click on a callback below to call the customer back now. If you click on a record below to call it, it will be removed from the list.
|
||||
<BR>
|
||||
<div class="scroll_callback" id="CallBacKsLisT"></div>
|
||||
@@ -9613,7 +9723,7 @@ echo "</head>\n";
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:50;" id="NeWManuaLDiaLBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:51;" id="NeWManuaLDiaLBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> NEW MANUAL DIAL LEAD FOR <?php echo "$VD_login in campaign $VD_campaign" ?>:<BR><BR>Enter information below for the new lead you wish to call.
|
||||
<BR>
|
||||
<?php
|
||||
@@ -9668,7 +9778,7 @@ Your Status: <span id="AgentStatusStatus"></span> <BR>Calls Dialing: <span id="A
|
||||
|
||||
|
||||
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:31;" id="TransferMain">
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:32;" id="TransferMain">
|
||||
<table bgcolor="#CCCCFF" width=<?php echo $XFwidth ?>><tr>
|
||||
<td align=left>
|
||||
<div class="text_input" id="TransferMaindiv">
|
||||
@@ -9723,7 +9833,7 @@ if ($view_calls_in_queue > 0)
|
||||
<span style="position:absolute;left:<?php echo $SBwidth ?>px;top:0px;height:500;overflow:scroll;z-index:25;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentViewSpan"><TABLE CELLPADDING=0 CELLSPACING=0 BORDER=0><TR><TD width=5 ROWSPAN=2> </TD><TD ALIGN=CENTER><font class="body_text">
|
||||
Other Agents Status: </font></TD></TR><TR><TD ALIGN=CENTER><span id="AgentViewStatus"> </span></TD></TR></TABLE></span>
|
||||
|
||||
<span style="position:absolute;left:60px;top:<?php echo $BPheight ?>px;width:400;height:500;overflow:scroll;z-index:32;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentXferViewSpan"><CENTER><font class="body_text">
|
||||
<span style="position:absolute;left:60px;top:<?php echo $BPheight ?>px;width:400;height:500;overflow:scroll;z-index:33;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentXferViewSpan"><CENTER><font class="body_text">
|
||||
Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font></span>
|
||||
|
||||
<span style="position:absolute;left:<?php echo $SCwidth ?>px;top:<?php echo $SLheight ?>px;z-index:27;" id="AgentViewLinkSpan"><TABLE CELLPADDING=0 CELLSPACING=0 BORDER=0 WIDTH=91><TR><TD ALIGN=RIGHT><font class="body_small"><span id="AgentViewLink"><a href="#" onclick="AgentsViewOpen('AgentViewSpan','open');return false;">Agents View +</a></span></font></TD></TR></TABLE></span>
|
||||
@@ -9740,7 +9850,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
<span style="position:absolute;left:<?php echo $MUwidth ?>px;top:<?php echo $SLheight ?>px;z-index:29;" id="AgentMuteSpan"></span>
|
||||
|
||||
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:33;" id="HotKeyActionBox">
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:34;" id="HotKeyActionBox">
|
||||
<table border=0 bgcolor="#FFDD99" width=<?php echo $HCwidth ?> height=70>
|
||||
<TR bgcolor="#FFEEBB"><TD height=70><font class="sh_text"> Lead Dispositioned As: </font><BR><BR><CENTER>
|
||||
<font class="sd_text"><span id="HotKeyDispo"> - </span></font></CENTER>
|
||||
@@ -9748,7 +9858,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:34;" id="HotKeyEntriesBox">
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:35;" id="HotKeyEntriesBox">
|
||||
<table border=0 bgcolor="#FFDD99" width=<?php echo $HCwidth ?> height=70>
|
||||
<TR bgcolor="#FFEEBB"><TD width=200><font class="sh_text"> Disposition Hot Keys: </font></td><td colspan=2>
|
||||
<font class="body_small">When active, simply press the keyboard key for the desired disposition for this call. The call will then be hungup and dispositioned automatically:</font></td></tr><tr>
|
||||
@@ -9764,7 +9874,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:35;" id="CBcommentsBox">
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:36;" id="CBcommentsBox">
|
||||
<table border=0 bgcolor="#FFFFCC" width=<?php echo $HCwidth ?> height=70>
|
||||
<TR bgcolor="#FFFF66">
|
||||
<TD align=left><font class="sh_text"> Previous Callback Information: </font></td>
|
||||
@@ -9781,7 +9891,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:36;" id="EAcommentsBox">
|
||||
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:37;" id="EAcommentsBox">
|
||||
<table border=0 bgcolor="#FFFFCC" width=<?php echo $HCwidth ?> height=70>
|
||||
<TR bgcolor="#FFFF66">
|
||||
<TD align=left><font class="sh_text"> Extended Alt Phone Information: </font></td>
|
||||
@@ -9798,14 +9908,14 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:695px;top:<?php echo $HTheight ?>px;z-index:37;" id="EAcommentsMinBox">
|
||||
<span style="position:absolute;left:695px;top:<?php echo $HTheight ?>px;z-index:38;" id="EAcommentsMinBox">
|
||||
<table border=0 bgcolor="#FFFFCC" width=40 height=20>
|
||||
<TR bgcolor="#FFFF66">
|
||||
<TD align=left><font class="sk_text"><a href="#" onclick="EAcommentsBoxshow();return false;"> maximize </a> <BR>Alt Phone Info</font></td>
|
||||
</tr></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:12px;z-index:38;" id="NoneInSessionBox">
|
||||
<span style="position:absolute;left:0px;top:12px;z-index:39;" id="NoneInSessionBox">
|
||||
<table border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Noone is in your session: <span id="NoneInSessionID"></span><BR>
|
||||
<a href="#" onclick="NoneInSessionOK();return false;">Go Back</a>
|
||||
<BR><BR>
|
||||
@@ -9813,7 +9923,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:39;" id="CustomerGoneBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:40;" id="CustomerGoneBox">
|
||||
<table border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Customer has hung up: <span id="CustomerGoneChanneL"></span><BR>
|
||||
<a href="#" onclick="CustomerGoneOK();return false;">Go Back</a>
|
||||
<BR><BR>
|
||||
@@ -9822,7 +9932,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:40;" id="WrapupBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:41;" id="WrapupBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=550><TR><TD align=center> Call Wrapup: <span id="WrapupTimer"></span> seconds remaining in wrapup<BR><BR>
|
||||
<span id="WrapupMessage"><?php echo $wrapup_message ?></span>
|
||||
<BR><BR>
|
||||
@@ -9831,33 +9941,33 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:41;" id="AgenTDisablEBoX">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:42;" id="AgenTDisablEBoX">
|
||||
<table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>Your session has been disabled<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Go Back</a>
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:42;" id="SysteMDisablEBoX">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:43;" id="SysteMDisablEBoX">
|
||||
<table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>There is a time synchronization problem with your system, please tell your system administrator<BR><BR><BR><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">Go Back</a>
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:43;" id="LogouTBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:44;" id="LogouTBox">
|
||||
<table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center><BR><span id="LogouTBoxLink">LOGOUT</span></TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:70px;z-index:44;" id="DispoButtonHideA">
|
||||
<span style="position:absolute;left:0px;top:70px;z-index:45;" id="DispoButtonHideA">
|
||||
<table border=0 bgcolor="#CCFFCC" width=165 height=22><TR><TD align=center VALIGN=top></TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:138px;z-index:45;" id="DispoButtonHideB">
|
||||
<span style="position:absolute;left:0px;top:138px;z-index:46;" id="DispoButtonHideB">
|
||||
<table border=0 bgcolor="#CCFFCC" width=165 height=250><TR><TD align=center VALIGN=top> </TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:46;" id="DispoButtonHideC">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:47;" id="DispoButtonHideC">
|
||||
<table border=0 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=47><TR><TD align=center VALIGN=top>Any changes made to the customer information below at this time will not be comitted, You must change customer information before you Hangup the call. </TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:47;" id="DispoSelectBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:48;" id="DispoSelectBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> DISPOSITION CALL :<span id="DispoSelectPhonE"></span> <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Hangup Again</a></span> <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> minimize </a></span><BR>
|
||||
<span id="DispoSelectContent"> End-of-call Disposition Selection </span>
|
||||
<input type=hidden name=DispoSelection><BR>
|
||||
@@ -9889,7 +9999,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
<span style="position:absolute;left:0px;top:1500px;z-index:65;" id="GENDERhideFORieALT"></span>
|
||||
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:48;" id="CallBackSelectBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:49;" id="CallBackSelectBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> Select a CallBack Date :<span id="CallBackDatE"></span><BR>
|
||||
<input type=hidden name=CallBackDatESelectioN ID="CallBackDatESelectioN">
|
||||
<input type=hidden name=CallBackTimESelectioN ID="CallBackTimESelectioN">
|
||||
@@ -9942,7 +10052,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:51;" id="CloserSelectBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:52;" id="CloserSelectBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> CLOSER INBOUND GROUP SELECTION <BR>
|
||||
<span id="CloserSelectContent"> Closer Inbound Group Selection </span>
|
||||
<input type=hidden name=CloserSelectList><BR>
|
||||
@@ -9960,7 +10070,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:52;" id="TerritorySelectBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:53;" id="TerritorySelectBox">
|
||||
<table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> TERRITORY SELECTION <BR>
|
||||
<span id="TerritorySelectContent"> Territory Selection </span>
|
||||
<input type=hidden name=TerritorySelectList><BR>
|
||||
@@ -9970,7 +10080,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
</TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:53;" id="NothingBox">
|
||||
<span style="position:absolute;left:0px;top:0px;z-index:54;" id="NothingBox">
|
||||
<BUTTON Type=button name="inert_button"><img src="./images/blank.gif"></BUTTON>
|
||||
<span id="DiaLLeaDPrevieWHide">Channel</span>
|
||||
<span id="DiaLDiaLAltPhonEHide">Channel</span>
|
||||
@@ -9987,6 +10097,10 @@ if ($agent_display_dialable_leads > 0)
|
||||
<table border=0 bgcolor="<?php echo $SCRIPT_COLOR ?>" width=<?php echo $SSwidth ?> height=<?php echo $SSheight ?>><TR><TD align=left valign=top><font class="sb_text"><div class="noscroll_script" id="ScriptContents">AGENT SCRIPT</div></font></TD></TR></TABLE>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:<?php echo $AMwidth ?>px;top:69px;z-index:31;" id="ScriptRefresh">
|
||||
<a href="#" onclick="RefreshScript()"><font class="body_small">refresh</font></a>
|
||||
</span>
|
||||
|
||||
|
||||
<?php if ( ($HK_statuses_camp > 0) && ( ($user_level>=$HKuser_level) or ($VU_hotkeys_active > 0) ) ) { ?>
|
||||
<span style="position:absolute;left:<?php echo $HKwidth ?>px;top:<?php echo $HKheight ?>px;z-index:16;" id="hotkeysdisplay"><a href="#" onMouseOver="HotKeys('ON')"><IMG SRC="./images/vdc_XB_hotkeysactive_OFF.gif" border=0 alt="HOT KEYS INACTIVE"></a></span>
|
||||
|
||||
@@ -1989,11 +1989,12 @@ else
|
||||
# 91031-1232 - Added carrier_description field, campaigns links from in-group screen, server links on reports page, agent ranks listing active only
|
||||
# 91121-0334 - Limited list called count display to 100+
|
||||
# 91125-0628 - Added conf_secret for servers
|
||||
# 91204-1652 - Added recording_filename and recording_id as script variables
|
||||
#
|
||||
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
|
||||
|
||||
$admin_version = '2.2.0-224';
|
||||
$build = '91125-0628';
|
||||
$admin_version = '2.2.0-225';
|
||||
$build = '91204-1652';
|
||||
|
||||
$STARTtime = date("U");
|
||||
$SQLdate = date("Y-m-d H:i:s");
|
||||
@@ -4689,10 +4690,10 @@ if ($ADD==99999)
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_scripts-script_text">
|
||||
<B>Script Text -</B> This is where you place the content of a Vicidial Script. Minimum of 2 characters. You can have customer information be auto-populated in this script using "--A--field--B--" where field is one of the following fieldnames: vendor_lead_code, source_id, list_id, gmt_offset_now, called_since_last_reset, phone_code, phone_number, title, first_name, middle_initial, last_name, address1, address2, address3, city, state, province, postal_code, country_code, gender, date_of_birth, alt_phone, email, security_phrase, comments, lead_id, campaign, phone_login, group, channel_group, SQLdate, epoch, uniqueid, customer_zap_channel, server_ip, SIPexten, session_id, dialed_number, dialed_label, rank, owner. For example, this sentence would print the persons name in it----<BR><BR> Hello, can I speak with --A--first_name--B-- --A--last_name--B-- please? Well hello --A--title--B-- --A--last_name--B-- how are you today?<BR><BR> This would read----<BR><BR>Hello, can I speak with John Doe please? Well hello Mr. Doe how are you today?<BR><BR> You can also use an iframe to load a separate window within the SCRIPT tab, here is an example with prepopulated variables:
|
||||
<B>Script Text -</B> This is where you place the content of a Vicidial Script. Minimum of 2 characters. You can have customer information be auto-populated in this script using "--A--field--B--" where field is one of the following fieldnames: vendor_lead_code, source_id, list_id, gmt_offset_now, called_since_last_reset, phone_code, phone_number, title, first_name, middle_initial, last_name, address1, address2, address3, city, state, province, postal_code, country_code, gender, date_of_birth, alt_phone, email, security_phrase, comments, lead_id, campaign, phone_login, group, channel_group, SQLdate, epoch, uniqueid, customer_zap_channel, server_ip, SIPexten, session_id, dialed_number, dialed_label, rank, owner, camp_script, in_script, script_width, script_height, recording_filename, recording_id. For example, this sentence would print the persons name in it----<BR><BR> Hello, can I speak with --A--first_name--B-- --A--last_name--B-- please? Well hello --A--title--B-- --A--last_name--B-- how are you today?<BR><BR> This would read----<BR><BR>Hello, can I speak with John Doe please? Well hello Mr. Doe how are you today?<BR><BR> You can also use an iframe to load a separate window within the SCRIPT tab, here is an example with prepopulated variables:
|
||||
|
||||
<DIV style="height:200px;width:400px;background:white;overflow:scroll;font-size:12px;font-family:sans-serif;" id=iframe_example>
|
||||
<iframe src="http://astguiclient.sf.net/test_VICIDIAL_output.php?lead_id=--A--lead_id--B--&vendor_id=--A--vendor_lead_code--B--&list_id=--A--list_id--B--&gmt_offset_now=--A--gmt_offset_now--B--&phone_code=--A--phone_code--B--&phone_number=--A--phone_number--B--&title=--A--title--B--&first_name=--A--first_name--B--&middle_initial=--A--middle_initial--B--&last_name=--A--last_name--B--&address1=--A--address1--B--&address2=--A--address2--B--&address3=--A--address3--B--&city=--A--city--B--&state=--A--state--B--&province=--A--province--B--&postal_code=--A--postal_code--B--&country_code=--A--country_code--B--&gender=--A--gender--B--&date_of_birth=--A--date_of_birth--B--&alt_phone=--A--alt_phone--B--&email=--A--email--B--&security_phrase=--A--security_phrase--B--&comments=--A--comments--B--&user=--A--user--B--&campaign=--A--campaign--B--&phone_login=--A--phone_login--B--&fronter=--A--fronter--B--&closer=--A--user--B--&group=--A--group--B--&channel_group=--A--group--B--&SQLdate=--A--SQLdate--B--&epoch=--A--epoch--B--&uniqueid=--A--uniqueid--B--&customer_zap_channel=--A--customer_zap_channel--B--&server_ip=--A--server_ip--B--&SIPexten=--A--SIPexten--B--&session_id=--A--session_id--B--&dialed_number=--A--dialed_number--B--&dialed_label=--A--dialed_label--B--&rank=--A--rank--B--&owner=--A--owner--B--&phone=--A--phone--B--" style="width:580;height:290;background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="popupFrame" name="popupFrame" width="460" height="290" STYLE="z-index:17">
|
||||
<iframe src="http://astguiclient.sf.net/test_VICIDIAL_output.php?lead_id=--A--lead_id--B--&vendor_id=--A--vendor_lead_code--B--&list_id=--A--list_id--B--&gmt_offset_now=--A--gmt_offset_now--B--&phone_code=--A--phone_code--B--&phone_number=--A--phone_number--B--&title=--A--title--B--&first_name=--A--first_name--B--&middle_initial=--A--middle_initial--B--&last_name=--A--last_name--B--&address1=--A--address1--B--&address2=--A--address2--B--&address3=--A--address3--B--&city=--A--city--B--&state=--A--state--B--&province=--A--province--B--&postal_code=--A--postal_code--B--&country_code=--A--country_code--B--&gender=--A--gender--B--&date_of_birth=--A--date_of_birth--B--&alt_phone=--A--alt_phone--B--&email=--A--email--B--&security_phrase=--A--security_phrase--B--&comments=--A--comments--B--&user=--A--user--B--&campaign=--A--campaign--B--&phone_login=--A--phone_login--B--&fronter=--A--fronter--B--&closer=--A--user--B--&group=--A--group--B--&channel_group=--A--group--B--&SQLdate=--A--SQLdate--B--&epoch=--A--epoch--B--&uniqueid=--A--uniqueid--B--&customer_zap_channel=--A--customer_zap_channel--B--&server_ip=--A--server_ip--B--&SIPexten=--A--SIPexten--B--&session_id=--A--session_id--B--&dialed_number=--A--dialed_number--B--&dialed_label=--A--dialed_label--B--&rank=--A--rank--B--&owner=--A--owner--B--&phone=--A--phone--B--&camp_script=--A--camp_script--B--&in_script=--A--in_script--B--&script_width=--A--script_width--B--&script_height=--A--script_height--B--&recording_filename=--A--recording_filename--B--&recording_id=--A--recording_id--B--&" style="width:580;height:290;background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="popupFrame" name="popupFrame" width="460" height="290" STYLE="z-index:17">
|
||||
</iframe>
|
||||
</DIV>
|
||||
|
||||
@@ -6045,6 +6046,8 @@ if ($ADD==7111111)
|
||||
$RGin_script = '';
|
||||
$script_width = '600';
|
||||
$script_height = '400';
|
||||
$recording_filename = '20091204-1639_6666_7275551212';
|
||||
$recording_id = '1235';
|
||||
|
||||
echo "</title>\n";
|
||||
echo "</head>\n";
|
||||
@@ -6104,6 +6107,8 @@ if ($ADD==7111111)
|
||||
$RGin_script = eregi_replace(' ','+',$RGin_script);
|
||||
$script_width = eregi_replace(' ','+',$script_width);
|
||||
$script_height = eregi_replace(' ','+',$script_height);
|
||||
$recording_filename = eregi_replace(' ','+',$recording_filename);
|
||||
$recording_id = eregi_replace(' ','+',$recording_id);
|
||||
}
|
||||
|
||||
$script_text = eregi_replace('--A--vendor_lead_code--B--',"$vendor_lead_code",$script_text);
|
||||
@@ -6152,6 +6157,8 @@ if ($ADD==7111111)
|
||||
$script_text = eregi_replace('--A--in_script--B--',"$RGin_script",$script_text);
|
||||
$script_text = eregi_replace('--A--script_width--B--',"$script_width",$script_text);
|
||||
$script_text = eregi_replace('--A--script_height--B--',"$script_height",$script_text);
|
||||
$script_text = eregi_replace('--A--recording_filename--B--',"$recording_filename",$script_text);
|
||||
$script_text = eregi_replace('--A--recording_id--B--',"$recording_id",$script_text);
|
||||
$script_text = eregi_replace("\n","<BR>",$script_text);
|
||||
|
||||
|
||||
@@ -7193,6 +7200,12 @@ if ($ADD==1111111)
|
||||
echo "<option>dialed_label</option>";
|
||||
echo "<option>rank</option>";
|
||||
echo "<option>owner</option>";
|
||||
echo "<option>camp_script</option>";
|
||||
echo "<option>in_script</option>";
|
||||
echo "<option>script_width</option>";
|
||||
echo "<option>script_height</option>";
|
||||
echo "<option>recording_filename</option>";
|
||||
echo "<option>recording_id</option>";
|
||||
echo "</select>";
|
||||
echo "<input type=\"button\" name=\"insertField\" value=\"Insert\" onClick=\"scriptInsertField();\"><BR>";
|
||||
# END Insert Field
|
||||
@@ -20170,6 +20183,12 @@ if ($ADD==3111111)
|
||||
echo "<option>dialed_label</option>";
|
||||
echo "<option>rank</option>";
|
||||
echo "<option>owner</option>";
|
||||
echo "<option>camp_script</option>";
|
||||
echo "<option>in_script</option>";
|
||||
echo "<option>script_width</option>";
|
||||
echo "<option>script_height</option>";
|
||||
echo "<option>recording_filename</option>";
|
||||
echo "<option>recording_id</option>";
|
||||
echo "</select>";
|
||||
echo "<input type=\"button\" name=\"insertField\" value=\"Insert\" onClick=\"scriptInsertField();\"><BR>";
|
||||
# END Insert Field
|
||||
@@ -20177,6 +20196,56 @@ if ($ADD==3111111)
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
|
||||
echo "</TABLE></center>\n";
|
||||
|
||||
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
echo "<B> CAMPAIGNS USING THIS SCRIPT:</B><BR>\n";
|
||||
echo "<TABLE>\n";
|
||||
|
||||
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where campaign_script='$script_id';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$camps_to_print = mysql_num_rows($rslt);
|
||||
$o=0;
|
||||
while ($camps_to_print > $o)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
echo "<TR><TD><a href=\"$PHP_SELF?ADD=31&campaign_id=$row[0]\">$row[0] </a></TD><TD> $row[1]<BR></TD></TR>\n";
|
||||
$o++;
|
||||
}
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
echo "<B> IN-GROUPS USING THIS SCRIPT:</B><BR>\n";
|
||||
echo "<TABLE>\n";
|
||||
|
||||
$stmt="SELECT group_id,group_name from vicidial_inbound_groups where ingroup_script='$script_id';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$camps_to_print = mysql_num_rows($rslt);
|
||||
$o=0;
|
||||
while ($camps_to_print > $o)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
echo "<TR><TD><a href=\"$PHP_SELF?ADD=3111&group_id=$row[0]\">$row[0] </a></TD><TD> $row[1]<BR></TD></TR>\n";
|
||||
$o++;
|
||||
}
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
echo "<B> LIST OVERRIDES USING THIS SCRIPT:</B><BR>\n";
|
||||
echo "<TABLE>\n";
|
||||
|
||||
$stmt="SELECT list_id,list_name from vicidial_lists where agent_script_override='$script_id';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$camps_to_print = mysql_num_rows($rslt);
|
||||
$o=0;
|
||||
while ($camps_to_print > $o)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
echo "<TR><TD><a href=\"$PHP_SELF?ADD=311&list_id=$row[0]\">$row[0] </a></TD><TD> $row[1]<BR></TD></TR>\n";
|
||||
$o++;
|
||||
}
|
||||
|
||||
echo "</TABLE>\n";
|
||||
|
||||
|
||||
if ($LOGdelete_scripts > 0)
|
||||
{
|
||||
echo "<br><br><a href=\"$PHP_SELF?ADD=5111111&script_id=$script_id\">DELETE THIS SCRIPT</a>\n";
|
||||
|
||||
Reference in New Issue
Block a user