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Added chat dead detection in agent screen, real-time report and API

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Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-01-04 19:11:44 +00:00
parent 138ed007c2
commit 2ad67cd044
10 changed files with 303 additions and 111 deletions
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agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php
+32 -3
View File
@@ -1,7 +1,7 @@
<?php
# AST_timeonVDADall.php
#
# Copyright (C) 2015 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
@@ -95,10 +95,11 @@
# 150804-0956 - Added WHISPER option agent monitoring
# 150919-0238 - Added display for chats in queue
# 150925-2223 - Added User option to hide users from real-time report
# 160104-1059 - Added detection of dead chat sessions
#
$version = '2.12-83';
$build = '150925-2223';
$version = '2.12-84';
$build = '160104-1059';
header ("Content-type: text/html; charset=utf-8");
@@ -2683,6 +2684,7 @@ $talking_to_print = mysqli_num_rows($rslt);
if (preg_match("/INCALL/i",$Lstatus))
{
$stmtP="SELECT count(*) from parked_channels where channel_group='$Acallerid[$i]';";
if ($DB) {echo "$stmtP\n";}
$rsltP=mysql_to_mysqli($stmtP,$link);
$rowP=mysqli_fetch_row($rsltP);
$parked_channel = $rowP[0];
@@ -2703,6 +2705,33 @@ $talking_to_print = mysqli_num_rows($rslt);
$Lstatus = 'DEAD';
$status = ' DEAD ';
}
if (preg_match("/CHAT/i",$comments))
{
$stmtCT="SELECT chat_id from vicidial_live_chats where chat_creator='$Auser[$i]' and lead_id='$Alead_id[$i]' order by chat_start_time desc limit 1;";
if ($DB) {echo "$stmtCT\n";}
$rsltCT=mysql_to_mysqli($stmtCT,$link);
$chatting_to_print = mysqli_num_rows($rslt);
if ($chatting_to_print > 0)
{
$rowCT=mysqli_fetch_row($rsltCT);
$Achat_id = $rowCT[0];
$stmtCL="SELECT count(*) from vicidial_chat_log where chat_id='$Achat_id' and message LIKE \"%has left chat\";";
if ($DB) {echo "$stmtCL\n";}
$rsltCL=mysql_to_mysqli($stmtCL,$link);
$rowCL=mysqli_fetch_row($rsltCL);
$left_chat = $rowCL[0];
if ($left_chat > 0)
{
$Acall_time[$i]=$Astate_change[$i];
$Astatus[$i] = 'DEAD';
$Lstatus = 'DEAD';
$status = 'DEAD C';
}
}
}
}
if ( (preg_match("/AUTO/i",$comments)) or (strlen($comments)<1) )