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Added sip-silence playback before transfers in inbound AGI to fix MoH issue

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git-svn-id: svn://192.168.202.10@1027 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-01-03 08:15:00 +00:00
parent 116c1fc8e7
commit 3c9a7470a6
1 changed files with 19 additions and 0 deletions
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agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi
+19
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@@ -89,6 +89,7 @@
# 81024-0006 - Changed LOOKUP to insert new lead if phone_number < 3 digits, changed queue_sec calculation
# 81104-0301 - Changed code to alter callerIDnumber for remote agents to the number of the caller
# 81105-0248 - Added MySQL error logging
# 90103-0311 - Added sip-silences before transfers to fix rare MoH issues
#
$script = 'agi-VDAD_ALL_inbound.agi';
@@ -948,6 +949,9 @@ $hold_message_counter=($prompt_interval - 10);
$hold_tone_counter=0;
############################################
### Loop to try to send call to an agent ###
while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) )
@@ -1266,6 +1270,9 @@ if ($agent_search_method =~ /^SO|^LO/)
$dbhP=$dbhA; $mysql_count='02052'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$insert_lead_id|$insert_close_id|\n|$stmtA|"; &agi_output;}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $VDADconf_exten\n";
@@ -1595,6 +1602,9 @@ if ($agent_search_method =~ /^LO|^LB/)
$dbhP=$dbhA; $mysql_count='02072'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$insert_lead_id|\n|$stmtA|"; &agi_output;}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $VDADremDIALstr\n";
@@ -1720,6 +1730,9 @@ if ($hold_recall_xfer_group !~ /NONE/)
$dbhB->disconnect();
}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
@@ -2128,6 +2141,9 @@ if ($wait_in_queue < 1)
$dbhB->disconnect();
}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
@@ -2289,6 +2305,9 @@ if ($AGILOG) {$agi_string = "-- VDCL DROP: |$drop_action|$DROPexten|"; &agi
sleep(1);
}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);