ViciDial/ViciDialSVN
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information.

Browse Source 
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-01-18 22:12:07 +00:00
parent a44256b020
commit 40405167d0
11 changed files with 211 additions and 35 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+4
View File
@@ -49,6 +49,10 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
11. New optimized code for AST_manager_send.pl and AST_send_action_child.pl.
Thanks to Lott Caskey for the code contribution
12. The field user_group has been added to several log tables to allow for
better tracking of stats by user groups. Several reports now offer
user group display options.
agc_2-X/trunk/bin/AST_VDauto_dial.pl
+15 -1
View File
@@ -56,6 +56,7 @@
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70115-1635 - Added initial auto-alt-dial functionality
# 70116-1619 - Added VDAD Ring-No-Answer Auto Alt Dial code
# 70118-1539 - Added user_group logging to vicidial_user_log
#
@@ -1039,7 +1040,20 @@ while($one_day_interval > 0)
$logrun=0;
foreach(@VALOuser)
{
$stmtA = "INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch) values('$VALOuser[$logrun]','LOGOUT','$VALOcampaign[$logrun]','$SQLdate','$now_date_epoch');";
$VALOuser_group='';
$stmtA = "SELECT user_group FROM vicidial_users where user='$VALOuser[$logrun]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$UGrec_count=0;
while ($sthArows > $UGrec_count)
{
@aryA = $sthA->fetchrow_array;
$VALOuser_group = "$aryA[0]";
$UGrec_count++;
}
$sthA->finish();
$stmtA = "INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$VALOuser[$logrun]','LOGOUT','$VALOcampaign[$logrun]','$SQLdate','$now_date_epoch','$VALOuser_group');";
$affected_rows = $dbhA->do($stmtA);
$event_string = "| lagged agent LOGOUT entry inserted $VALOuser[$logrun]|$VALOcampaign[$logrun]|$VALOextension[$logcount]|";
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+6 -1
View File
@@ -350,6 +350,7 @@ phone_number VARCHAR(12),
user VARCHAR(20),
comments VARCHAR(255),
processed ENUM('Y','N'),
user_group VARCHAR(20),
index (lead_id),
index (call_date)
);
@@ -370,6 +371,7 @@ user VARCHAR(20),
comments VARCHAR(255),
processed ENUM('Y','N'),
queue_seconds DECIMAL(7,2) default '0',
user_group VARCHAR(20),
index (lead_id),
index (call_date)
);
@@ -433,6 +435,7 @@ event VARCHAR(50),
campaign_id VARCHAR(8),
event_date DATETIME,
event_epoch INT(10) UNSIGNED,
user_group VARCHAR(20),
index (user)
);
@@ -653,7 +656,8 @@ talk_epoch INT(10) UNSIGNED,
talk_sec SMALLINT(5) UNSIGNED default '0',
dispo_epoch INT(10) UNSIGNED,
dispo_sec SMALLINT(5) UNSIGNED default '0',
status VARCHAR(6)
status VARCHAR(6),
user_group VARCHAR(20)
);
CREATE TABLE vicidial_scripts (
@@ -682,6 +686,7 @@ modify_date TIMESTAMP,
user VARCHAR(20),
recipient ENUM('USERONLY','ANYONE'),
comments VARCHAR(255),
user_group VARCHAR(20),
index (lead_id),
index (status),
index (callback_time)
agc_2-X/trunk/extras/upgrade_2.0.3.sql
+5
View File
@@ -7,3 +7,8 @@ ALTER TABLE vicidial_auto_calls ADD alt_dial ENUM('NONE','MAIN','ALT','ADDR3') d
ALTER TABLE vicidial_hopper ADD alt_dial ENUM('NONE','ALT','ADDR3') default 'NONE';
ALTER TABLE vicidial_hopper MODIFY status ENUM('READY','QUEUE','INCALL','DONE','HOLD') default 'READY';
ALTER TABLE vicidial_log ADD user_group VARCHAR(20);
ALTER TABLE vicidial_closer_log ADD user_group VARCHAR(20);
ALTER TABLE vicidial_user_log ADD user_group VARCHAR(20);
ALTER TABLE vicidial_agent_log ADD user_group VARCHAR(20);
ALTER TABLE vicidial_callbacks ADD user_group VARCHAR(20);
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.3.txt
+2
View File
@@ -67,6 +67,8 @@ Delete Auto Alt Dial Status||
Add New VICIDIAL Conference ||
List Servers ||
Add New Server ||
CallBacks Within User Group||
USERS WITHIN THIS USER GROUP||
############################################################ CLIENT
agc_2-X/trunk/www/agc/vdc_db_query.php
+50 -8
View File
@@ -112,10 +112,11 @@
# 61128-2229 - Added vicidial_live_agents and vicidial_auto_calls manual dial entries
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70115-1733 - Added alt_dial functionality in auto-dial modes
# 70118-1501 - Added user_group to vicidial_log,_agent_log,_closer_log,_callbacks
#
$version = '2.0.39';
$build = '70115-1733';
$version = '2.0.40';
$build = '70118-1501';
require("dbconnect.php");
@@ -797,8 +798,18 @@ if ($stage == "start")
}
else
{
$user_group='';
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ug_record_ct = mysql_num_rows($rslt);
if ($ug_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
##### insert log into vicidial_log for manual VICIDiaL call
$stmt="INSERT INTO vicidial_log (uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,comments,processed) values('$uniqueid','$lead_id','$list_id','$campaign','$NOW_TIME','$StarTtime','INCALL','$phone_code','$phone_number','$user','MANUAL','N');";
$stmt="INSERT INTO vicidial_log (uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,comments,processed,user_group) values('$uniqueid','$lead_id','$list_id','$campaign','$NOW_TIME','$StarTtime','INCALL','$phone_code','$phone_number','$user','MANUAL','N','$user_group');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$affected_rows = mysql_affected_rows($link);
@@ -1238,14 +1249,24 @@ if ($ACTION == 'VDADcheckINCOMING')
$rslt=mysql_query($stmt, $link);
### update the log status to INCALL
$stmt = "UPDATE vicidial_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL' where lead_id='$lead_id' and uniqueid='$uniqueid';";
$user_group='';
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ug_record_ct = mysql_num_rows($rslt);
if ($ug_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
$stmt = "UPDATE vicidial_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' and uniqueid='$uniqueid';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if (eregi("(CLOSER|BLEND|INBND|_C$|_B$|_I$)",$campaign))
{
### update the vicidial_closer_log user to INCALL
$stmt = "UPDATE vicidial_closer_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL' where lead_id='$lead_id' order by closecallid desc limit 1;";
$stmt = "UPDATE vicidial_closer_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' order by closecallid desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
@@ -1429,8 +1450,18 @@ if ( (strlen($campaign)<1) || (strlen($conf_exten)<1) )
}
else
{
$user_group='';
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ug_record_ct = mysql_num_rows($rslt);
if ($ug_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
##### Insert a LOGOUT record into the user log
$stmt="INSERT INTO vicidial_user_log values('','$user','LOGOUT','$campaign','$NOW_TIME','$StarTtime');";
$stmt="INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$user','LOGOUT','$campaign','$NOW_TIME','$StarTtime','$user_group');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$vul_insert = mysql_affected_rows($link);
@@ -1525,7 +1556,18 @@ if ($ACTION == 'updateDISPO')
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime');";
$user_group='';
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ug_record_ct = mysql_num_rows($rslt);
if ($ug_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime','$user_group');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$affected_rows = mysql_affected_rows($link);
@@ -1534,7 +1576,7 @@ if ($ACTION == 'updateDISPO')
### CALLBACK ENTRY
if ( ($dispo_choice == 'CBHOLD') and (strlen($CallBackDatETimE)>10) )
{
$stmt="INSERT INTO vicidial_callbacks (lead_id,list_id,campaign_id,status,entry_time,callback_time,user,recipient,comments) values('$lead_id','$list_id','$campaign','ACTIVE','$NOW_TIME','$CallBackDatETimE','$user','$recipient','$comments');";
$stmt="INSERT INTO vicidial_callbacks (lead_id,list_id,campaign_id,status,entry_time,callback_time,user,recipient,comments,user_group) values('$lead_id','$list_id','$campaign','ACTIVE','$NOW_TIME','$CallBackDatETimE','$user','$recipient','$comments','$user_group');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
}
agc_2-X/trunk/www/agc/vicidial.php
+6 -5
View File
@@ -135,7 +135,8 @@
# 70109-1128 - Fixed wrapup timer bug
# 70109-1635 - Added option for HotKeys automatically dialing next number in manual mode
# - Added option for alternate number dialing with hotkeys
# 70111-1600 - added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70118-1517 - Added vicidial_agent_log and vicidial_user_log logging of user_group
#
require("dbconnect.php");
@@ -181,8 +182,8 @@ if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
$forever_stop=0;
$version = '2.0.107';
$build = '70109-1635';
$version = '2.0.108';
$build = '70118-1517';
if ($force_logout)
{
@@ -888,7 +889,7 @@ else
if ( (eregi("(CLOSER|BLEND|INBND|_C$|_B$|_I$)", $VD_campaign)) || ($campaign_leads_to_call > 0) )
{
### insert an entry into the user log for the login event
$stmt = "INSERT INTO vicidial_user_log values('','$VD_login','LOGIN','$VD_campaign','$NOW_TIME','$StarTtimE')";
$stmt = "INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$VD_login','LOGIN','$VD_campaign','$NOW_TIME','$StarTtimE','$VU_user_group')";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
@@ -1031,7 +1032,7 @@ else
$StarTtimE = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
##### Agent is going to log in so insert the vicidial_agent_log entry now
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch) values('$VD_login','$server_ip','$NOW_TIME','$VD_campaign','$StarTtimE','0','$StarTtimE');";
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group) values('$VD_login','$server_ip','$NOW_TIME','$VD_campaign','$StarTtimE','0','$StarTtimE','$VU_user_group');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$affected_rows = mysql_affected_rows($link);
agc_2-X/trunk/www/vicidial/AST_agent_performance_detail.php
+46 -6
View File
@@ -7,6 +7,7 @@
#
# 60619-1712 - Added variable filtering to eliminate SQL injection attack threat
# - Added required user/pass to gain access to this page
# 70118-1705 - Added user_group filtering option
#
require("dbconnect.php");
@@ -15,15 +16,19 @@ $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (strlen($shift)<2) {$shift='ALL';}
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
@@ -59,6 +64,17 @@ while ($i < $campaigns_to_print)
$groups[$i] =$row[0];
$i++;
}
$stmt="select user_group from vicidial_user_groups;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$user_groups_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $user_groups_to_print)
{
$row=mysql_fetch_row($rslt);
$user_groups[$i] =$row[0];
$i++;
}
?>
<HTML>
@@ -86,9 +102,22 @@ echo "<SELECT SIZE=1 NAME=group>\n";
$o++;
}
echo "</SELECT>\n";
echo "<SELECT SIZE=1 NAME=user_group>\n";
echo "<option value=\"\">-- ALL USER GROUPS --</option>\n";
$o=0;
while ($user_groups_to_print > $o)
{
if ($user_groups[$o] == $user_group) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "<SELECT SIZE=1 NAME=shift>\n";
echo "<option selected value=\"AM\">AM</option>\n";
echo "<option selected value=\"$shift\">$shift</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option value=\"AM\">AM</option>\n";
echo "<option value=\"PM\">PM</option>\n";
echo "<option value=\"ALL\">ALL</option>\n";
echo "</SELECT>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=34&campaign_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
@@ -120,6 +149,16 @@ if ($shift == 'PM')
$time_BEGIN = "15:15:00";
$time_END = "23:15:00";
}
if ($shift == 'ALL')
{
$query_date_BEGIN = "$query_date 00:00:00";
$query_date_END = "$query_date 23:59:59";
$time_BEGIN = "00:00:00";
$time_END = "23:59:59";
}
if (strlen($user_group)>0) {$ugSQL="and vicidial_agent_log.user_group='$user_group'";}
else {$ugSQL='';}
echo "VICIDIAL: Agent Performance Detail $NOW_TIME\n";
@@ -130,7 +169,7 @@ echo "+-----------------+--------+--------+--------+--------+--------+--------+-
echo "| USER NAME | ID | CALLS | TIME | PAUSE | PAUSAVG| WAIT | WAITAVG| TALK | TALKAVG| DISPO | DISPAVG| A | B | DC | DNC | N | NI | CB | SALE |\n";
echo "+-----------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+\n";
$stmt="select count(*) as calls,sum(talk_sec) as talk,full_name,vicidial_users.user,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and campaign_id='" . mysql_real_escape_string($group) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 group by full_name order by calls desc limit 1000;";
$stmt="select count(*) as calls,sum(talk_sec) as talk,full_name,vicidial_users.user,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and campaign_id='" . mysql_real_escape_string($group) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 $ugSQL group by full_name order by calls desc limit 1000;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rows_to_print = mysql_num_rows($rslt);
@@ -390,9 +429,10 @@ while($k < $i)
$TOT_NI = sprintf("%-5s", $TOT_NI);
$TOT_CB = sprintf("%-5s", $TOT_CB);
$TOT_SALE = sprintf("%-5s", $TOT_SALE);
$TOT_AGENTS = sprintf("%-4s", $k);
echo "+-----------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+\n";
echo "| TOTALS | $TOTcalls| $TOTtime_MS| $TOTtotPAUSE_MS| $TOTavgPAUSE_MS | $TOTtotWAIT_MS| $TOTavgWAIT_MS | $TOTtotTALK_MS| $TOTavgTALK_MS | $TOTtotDISPO_MS| $TOTavgDISPO_MS | $TOT_A| $TOT_B| $TOT_DC| $TOT_DNC| $TOT_N| $TOT_NI| $TOT_CB| $TOT_SALE|\n";
echo "| TOTALS AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS| $TOTtotPAUSE_MS| $TOTavgPAUSE_MS | $TOTtotWAIT_MS| $TOTavgWAIT_MS | $TOTtotTALK_MS| $TOTavgTALK_MS | $TOTtotDISPO_MS| $TOTavgDISPO_MS | $TOT_A| $TOT_B| $TOT_DC| $TOT_DNC| $TOT_N| $TOT_NI| $TOT_CB| $TOT_SALE|\n";
echo "+--------------------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+\n";
echo "\n";
agc_2-X/trunk/www/vicidial/admin.php
+62 -5
View File
@@ -856,12 +856,13 @@ $lead_filter_sql = ereg_replace(";","",$lead_filter_sql);
# 70116-1200 - Added auto_alt_dial_status functionality to campaign screen
# 70117-1235 - Added header formatting variables at top of script
# - Moved Call Times and Phones/Server functions to Admin section
# 70118-1706 - Added new user group displays and links
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
$version = '2.0.79';
$build = '70117-1235';
$version = '2.0.80';
$build = '70118-1706';
$STARTtime = date("U");
@@ -1066,7 +1067,8 @@ if ($ADD==7111111) {$hh='scripts'; echo "Preview Script";}
if ($ADD==0) {$hh='users'; echo "Users List";}
if ($ADD==8) {$hh='users'; echo "CallBacks Within Agent";}
if ($ADD==81) {$hh='campaigns'; echo "CallBacks Within Campaign";}
if ($ADD==811) {$hh='campaigns'; echo "CallBacks Within List";}
if ($ADD==811) {$hh='lists'; echo "CallBacks Within List";}
if ($ADD==8111) {$hh='usergroups'; echo "CallBacks Within User Group";}
if ($ADD==10) {$hh='campaigns'; echo "Campaigns";}
if ($ADD==100) {$hh='lists'; echo "Lists";}
if ($ADD==1000) {$hh='ingroups'; echo "In-Groups";}
@@ -6161,7 +6163,7 @@ else
$h++;
}
echo "<option SELECTED>$row[4]</option></select>$NWB#vicidial_users-user_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>User Group: </td><td align=left><select size=1 name=user_group>\n";
echo "<tr bgcolor=#B6D3FC><td align=right><A HREF=\"$PHP_SELF?ADD=311111&user_group=$user_group\">User Group</A>: </td><td align=left><select size=1 name=user_group>\n";
$stmt="SELECT user_group,group_name from vicidial_user_groups order by user_group";
$rslt=mysql_query($stmt, $link);
@@ -7360,6 +7362,8 @@ echo "</table></center><br>\n";
echo "<center><b>\n";
echo "<br><br><a href=\"$PHP_SELF?ADD=811&list_id=$list_id\">Click here to see all CallBack Holds in this list</a><BR><BR>\n";
if ($LOGdelete_lists > 0)
{
echo "<br><br><a href=\"$PHP_SELF?ADD=511&list_id=$list_id\">DELETE THIS LIST</a>\n";
@@ -7532,6 +7536,43 @@ echo "$NWB#vicidial_user_groups-allowed_campaigns$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
echo "</TABLE></center>\n";
### list of users in this user group
$active_confs = 0;
$stmt="SELECT user,full_name,user_level from vicidial_users where user_group='$user_group'";
$rsltx=mysql_query($stmt, $link);
$users_to_print = mysql_num_rows($rsltx);
echo "<center>\n";
echo "<br><b>USERS WITHIN THIS USER GROUP: $users_to_print</b><br>\n";
echo "<TABLE width=400 cellspacing=3>\n";
echo "<tr><td>USER</td><td>FULL NAME</td><td>LEVEL</td></tr>\n";
$o=0;
while ($users_to_print > $o)
{
$rowx=mysql_fetch_row($rsltx);
$o++;
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
echo "<tr $bgcolor>\n";
echo "<td><font size=1><a href=\"$PHP_SELF?ADD=3&user=$rowx[0]\">$rowx[0]</a></td>\n";
echo "<td><font size=1>$rowx[1]</td>\n";
echo "<td><font size=1>$rowx[2]</td>\n";
echo "</tr>\n";
}
echo "</table></center><br>\n";
echo "<br><br><a href=\"$PHP_SELF?ADD=8111&user_group=$user_group\">Click here to see all CallBack Holds in this user group</a><BR><BR>\n";
if ($LOGdelete_user_groups > 0)
{
echo "<br><br><a href=\"$PHP_SELF?ADD=511111&user_group=$user_group\">DELETE THIS USER GROUP</a>\n";
@@ -8404,6 +8445,21 @@ echo "<br>LIST CALLBACK HOLD LISTINGS: $list_id\n";
$ADD='82';
}
######################
# ADD=8111 find all callbacks on hold within a user group
######################
if ($ADD==8111)
{
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT * from vicidial_callbacks where status IN('ACTIVE','LIVE') and user_group='$user_group' order by recipient,status desc,callback_time";
$rslt=mysql_query($stmt, $link);
$cb_to_print = mysql_num_rows($rslt);
echo "<br>USER GROUP CALLBACK HOLD LISTINGS: $list_id\n";
$ADD='82';
}
######################
# ADD=82 display all callbacks on hold
######################
@@ -8411,7 +8467,7 @@ if ($ADD==82)
{
echo "<TABLE><TR><TD>\n";
echo "<center><TABLE width=$section_width cellspacing=0 cellpadding=1>\n";
echo "<tr bgcolor=black><td><font size=1 color=white>LEAD</td><td><font size=1 color=white>LIST</td><td><font size=1 color=white> CAMPAIGN</td><td><font size=1 color=white>ENTRY DATE</td><td><font size=1 color=white>CALLBACK DATE</td><td><font size=1 color=white>USER</td><td><font size=1 color=white>RECIPIENT</td><td><font size=1 color=white>STATUS</td></tr>\n";
echo "<tr bgcolor=black><td><font size=1 color=white>LEAD</td><td><font size=1 color=white>LIST</td><td><font size=1 color=white> CAMPAIGN</td><td><font size=1 color=white>ENTRY DATE</td><td><font size=1 color=white>CALLBACK DATE</td><td><font size=1 color=white>USER</td><td><font size=1 color=white>RECIPIENT</td><td><font size=1 color=white>STATUS</td><td><font size=1 color=white>GROUP</td></tr>\n";
$o=0;
while ($cb_to_print > $o) {
@@ -8429,6 +8485,7 @@ echo "<tr bgcolor=black><td><font size=1 color=white>LEAD</td><td><font size=1 c
echo "<td><font size=1><A HREF=\"$PHP_SELF?ADD=3&user=$row[8]\">$row[8]</A></td>";
echo "<td><font size=1>$row[9]</td>";
echo "<td><font size=1>$row[4]</td>";
echo "<td><font size=1><A HREF=\"$PHP_SELF?ADD=311111&user_group=$row[11]\">$row[11]</A></td>";
echo "</tr>\n";
$o++;
}
agc_2-X/trunk/www/vicidial/user_stats.php
+10 -6
View File
@@ -7,6 +7,7 @@
#
# 60619-1743 - Added variable filtering to eliminate SQL injection attack threat
# 61201-1136 - Added recordings display and changed calls to time range with 10000 limit
# 70118-1605 - Added user group column to login/out and calls lists
#
header ("Content-type: text/html; charset=utf-8");
@@ -178,10 +179,10 @@ echo "<br><br>\n";
echo "<center>\n";
echo "<B>LOGIN/LOGOUT TIME:</B>\n";
echo "<TABLE width=400 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
echo "<TABLE width=500 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
$stmt="SELECT event,event_epoch,event_date,campaign_id from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59'";
$stmt="SELECT event,event_epoch,event_date,campaign_id,user_group from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59'";
$rslt=mysql_query($stmt, $link);
$events_to_print = mysql_num_rows($rslt);
@@ -202,6 +203,7 @@ echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $row[3]</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> </td></tr>\n";
}
if (ereg("LOGOUT", $row[0]))
@@ -221,6 +223,7 @@ echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $row[3]</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int</td></tr>\n";
$event_start_seconds='';
$event_stop_seconds='';
@@ -261,8 +264,8 @@ echo "<br><br>\n";
echo "<center>\n";
echo "<B>CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td></tr>\n";
echo "<TABLE width=650 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td></tr>\n";
$stmt="select * from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
$rslt=mysql_query($stmt, $link);
@@ -284,13 +287,14 @@ echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left
echo "<td align=left><font size=2> $row[8]</td>\n";
echo "<td align=left><font size=2> $row[10] </td>\n";
echo "<td align=right><font size=2> $row[3] </td>\n";
echo "<td align=right><font size=2> $row[14] </td>\n";
echo "<td align=right><font size=2> $row[2] </td>\n";
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td></tr>\n";
}
echo "</TABLE></center>\n";
echo "</TABLE></center><BR><BR>\n";
agc_2-X/trunk/www/vicidial/user_status.php
+5 -3
View File
@@ -75,10 +75,11 @@ $browser = getenv("HTTP_USER_AGENT");
fclose($fp);
}
$stmt="SELECT full_name from vicidial_users where user='" . mysql_real_escape_string($user) . "';";
$stmt="SELECT full_name,user_group from vicidial_users where user='" . mysql_real_escape_string($user) . "';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$full_name = $row[0];
$user_group = $row[1];
$stmt="SELECT * from vicidial_live_agents where user='" . mysql_real_escape_string($user) . "';";
$rslt=mysql_query($stmt, $link);
@@ -198,9 +199,10 @@ else
}
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $user - $full_name\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $user - $full_name \n";
echo " &nbsp; &nbsp; &nbsp; GROUP: $user_group <BR><BR>\n";
echo " - <a href=\"./AST_agent_time_sheet.php?agent=$user\">VICIDIAL Time Sheet</a>\n";
echo "<a href=\"./AST_agent_time_sheet.php?agent=$user\">VICIDIAL Time Sheet</a>\n";
echo " - <a href=\"./user_stats.php?user=$user\">User Stats</a>\n";
echo " - <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";