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Added the ability to login with the agent dial-in AGI script only using user and not password, as well as verifying against contact_information instead of vicidial_users, also option to route through call menu instead of redirecting to agent session

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Added ability in the cm_lookup.agi script to log user/comments with the agent ID entered in the Agent dial-in AGI script as well as an option to log the call's uniqueid to the address3 field

git-svn-id: svn://192.168.202.10@1814 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-05-11 20:29:59 +00:00
parent a93878fa29
commit 43363f5785
3 changed files with 369 additions and 215 deletions
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agc_2-X/trunk/agi/agi-AGENT_dial_in.agi
+325 -202
View File
@@ -10,17 +10,29 @@
# user is prompted for their passcode then press #
# then the user is forwarded to the active vicidial agent session
#
# ; settings for this script:
# ; 1. allow user_id only login (disabled by default)
# ; Y - allow user ID only with no password
# ; CONTACTS - lookup the user ID as the 'office_num' field in the contact_information table
# ; N or (blank) - require password (default)
# ; 2. forward to A or B within Call Menu instead of logging into an agent session
# ; Y - forward to A option on valid user ID or B option on invalid user ID
# ; N or (blank) - go to agent session (default)
#
# can be added as an AGI to a Call Menu, or as below:
# ;agent dial-in:
#exten => 2345,1,Answer ; Answer the line
#exten => 2345,2,AGI(agi-AGENT_dial_in.agi)
#exten => 2345,3,Hangup
#
# ; call menu with options:
# agi-AGENT_dial_in.agi,Y---Y
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG
# 81022-2115 - First build
# 120511-1423 - Added new options
#
&get_time_now;
@@ -86,6 +98,31 @@ $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VA
or die "Couldn't connect to database: " . DBI->errstr;
### BEGIN parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/---/, $ARGV[0]);
$user_id_only = $ARGV_vars[0];
$use_call_menu = $ARGV_vars[1];
}
if ( (length($user_id_only) < 1) || ($user_id_only !~ /Y|N/) )
{$user_id_only = 'N';}
if ( (length($use_call_menu) < 1) || ($use_call_menu !~ /Y|N/) )
{$use_call_menu = 'N';}
### END parsing run-time options ###
$|=1;
while(<STDIN>)
{
@@ -99,6 +136,7 @@ while(<STDIN>)
}
}
if (/^agi_context\:\s+(.*)$/) {$context = $1;}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
@@ -157,20 +195,66 @@ while ( ($entry_chances < 3) && ($VALID_login < 1) )
###### Check userID and password against vicidial_users table
$stmtA = "SELECT count(*) FROM vicidial_users where user='$PIN_number' and pass='$PASS_word';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
if ($user_id_only =~ /CONTACT/)
{
@aryA = $sthA->fetchrow_array;
$VALID_login = "$aryA[0]";
}
$sthA->finish();
#############################################
##### START SYSTEM SETTINGS LOOKUP #####
$stmtA = "SELECT alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$alt_log_server_ip = $aryA[0];
$alt_log_dbname = $aryA[1];
$alt_log_login = $aryA[2];
$alt_log_pass = $aryA[3];
$tables_use_alt_log_db = $aryA[4];
}
$sthA->finish();
##### END SYSTEM SETTINGS LOOKUP #####
###########################################
if ( ($tables_use_alt_log_db =~ /contact_information/) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) )
{
$linkALT = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:$VARDB_port", "$alt_log_login", "$alt_log_pass")
or die "Couldn't connect to database: " . DBI->errstr;
}
else
{$linkALT = $dbhA;}
$stmtA = "SELECT count(*) FROM contact_information where office_num='$PIN_number';";
$sthA = $linkALT->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $linkALT->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VALID_login = "$aryA[0]";
}
$sthA->finish();
}
else
{
$stmtA = "SELECT count(*) FROM vicidial_users where user='$PIN_number' and pass='$PASS_word' and active='Y';";
if ($user_id_only =~ /Y/)
{$stmtA = "SELECT count(*) FROM vicidial_users where user='$PIN_number' and active='Y';";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VALID_login = "$aryA[0]";
}
$sthA->finish();
}
if ($VALID_login > 0)
{
$AGI->exec("EXEC Set(_agent_user_id=$PIN_number)");
$AGI->stream_file('pin-number-accepted');
}
else
@@ -185,11 +269,24 @@ if ($VALID_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Invalid Login |$VALID_login|$PIN_number|$PASS_word|"; &agi_output;}
$AGI->stream_file('vm-goodbye');
if ($use_call_menu =~ /Y/)
{
if ($AGILOG) {$agi_string = "exiting the agent dial-in app, transferring call to B @ $context"; &agi_output;}
print "SET CONTEXT $context\n";
checkresult($result);
print "SET EXTENSION B\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
else
{
$AGI->stream_file('vm-goodbye');
$AGI->hangup();
$AGI->hangup();
$dbhA->disconnect();
$dbhA->disconnect();
}
exit;
}
else
@@ -206,69 +303,87 @@ else
if ($Psec < 10) {$Psec = "0$Psec";}
$PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
###### Check if user is logged in, vicidial_live_agents table
$stmtA = "SELECT count(*) FROM vicidial_live_agents where user='$PIN_number' and last_update_time > \"$PDtsSQLdate\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
if ($use_call_menu =~ /Y/)
{
@aryA = $sthA->fetchrow_array;
$ACTIVE_login = "$aryA[0]";
}
$sthA->finish();
if ($ACTIVE_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Inactive Login |$VALID_login|$PIN_number|$PASS_word| |$ACTIVE_login|$PDtsSQLdate|"; &agi_output;}
$AGI->stream_file('login-fail');
$AGI->stream_file('you-must-be-logged-in');
$AGI->stream_file('vm-goodbye');
$AGI->hangup();
$dbhA->disconnect();
exit;
}
else
{
$stmtA = "SELECT conf_exten,extension,server_ip from vicidial_live_agents WHERE user='$PIN_number' limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADextension = "$aryA[1]";
$VDADserver_ip = "$aryA[2]";
}
$sthA->finish();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
if( $VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$VDADremDIALstr = "$a$S$b$S$c$S$d$S";
}
$VDADremDIALstr .= "$VDADconf_exten";
if ($AGILOG) {$agi_string = "Agent $PIN_number sent to $VDADremDIALstr"; &agi_output;}
print "SET CONTEXT $ext_context\n";
if ($AGILOG) {$agi_string = "exiting the agent dial-in app, transferring call to A @ $context"; &agi_output;}
print "SET CONTEXT $context\n";
checkresult($result);
print "SET EXTENSION $VDADremDIALstr\n";
print "SET EXTENSION A\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
exit;
}
else
{
###### Check if user is logged in, vicidial_live_agents table
$stmtA = "SELECT count(*) FROM vicidial_live_agents where user='$PIN_number' and last_update_time > \"$PDtsSQLdate\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$ACTIVE_login = "$aryA[0]";
}
$sthA->finish();
if ($ACTIVE_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Inactive Login |$VALID_login|$PIN_number|$PASS_word| |$ACTIVE_login|$PDtsSQLdate|"; &agi_output;}
$AGI->stream_file('login-fail');
$AGI->stream_file('you-must-be-logged-in');
$AGI->stream_file('vm-goodbye');
$AGI->hangup();
$dbhA->disconnect();
exit;
}
else
{
$stmtA = "SELECT conf_exten,extension,server_ip from vicidial_live_agents WHERE user='$PIN_number' limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADextension = "$aryA[1]";
$VDADserver_ip = "$aryA[2]";
}
$sthA->finish();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
if( $VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$VDADremDIALstr = "$a$S$b$S$c$S$d$S";
}
$VDADremDIALstr .= "$VDADconf_exten";
if ($AGILOG) {$agi_string = "Agent $PIN_number sent to $VDADremDIALstr"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $VDADremDIALstr\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
}
}
@@ -289,176 +404,184 @@ exit;
##### BEGIN collect the user and password ######################################
sub user_password_gather
{
################################################################################
# please enter the pin number followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('ld_welcome_pin_number','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PIN_number='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PIN_number=$interrupt_digit;
}
################################################################################
# please enter the pin number followed by the pound key
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('ld_welcome_pin_number','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PIN_number='';
if ($interrupt_digit > 0)
{
$PIN_number = "$PIN_number$digit";
print STDERR "digit |$digit| PIN_number |$PIN_number|\n";
# $AGI->say_digits("$digit");
undef $digit;
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PIN_number=$interrupt_digit;
}
else
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digits_being_entered=0;
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
{
$PIN_number = "$PIN_number$digit";
print STDERR "digit |$digit| PIN_number |$PIN_number|\n";
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$digit_loop_counter++;
}
$PIN_number =~ s/\D//gi;
if ($PIN_number) {print STDERR "digit |$digit| PIN_number |$PIN_number|\n";}
$PIN_number =~ s/\D//gi;
if ($PIN_number) {print STDERR "digit |$digit| PIN_number |$PIN_number|\n";}
################################################################################
# please enter your password followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('enter-password','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PASS_word='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PASS_word=$interrupt_digit;
}
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
if ($user_id_only !~ /Y|CONTACT/)
{
$PASS_word = "$PASS_word$digit";
print STDERR "digit |$digit| PASS_word |$PASS_word|\n";
# $AGI->say_digits("$digit");
undef $digit;
################################################################################
# please enter your password followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('enter-password','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PASS_word='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PASS_word=$interrupt_digit;
}
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
{
$PASS_word = "$PASS_word$digit";
print STDERR "digit |$digit| PASS_word |$PASS_word|\n";
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$PASS_word =~ s/\D//gi;
if ($PASS_word) {print STDERR "digit |$digit| PASS_word |$PASS_word| PIN_number |$PIN_number|\n";}
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$PASS_word =~ s/\D//gi;
if ($PASS_word) {print STDERR "digit |$digit| PASS_word |$PASS_word| PIN_number |$PIN_number|\n";}
}
##### END collect the user and password ###############################################
##### SUBROUTINES #####
sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
{
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
{
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$filedate = "$year$mon$mday$hour$min$sec";
}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$filedate = "$year$mon$mday$hour$min$sec";
}
sub checkresult {
sub checkresult
{
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/) {
$res =~ /result=(-?\d+)/;
if (!length($1)) {
if (!length($1))
{
print STDERR "FAIL ($res)\n";
$fail++;
} else {
}
else
{
print STDERR "PASS ($1)\n";
$pass++;
}
} else {
}
}
else
{
print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
}
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
agc_2-X/trunk/agi/cm.agi
+4
View File
@@ -15,6 +15,10 @@
#exten => 1,1,AGI(cm.agi,INBOUND-----1-----province)
#exten => 1,2,...
#
# ;to allow for multi-digit entries, put similar entry in the Custom Dialplan Entry:
#exten => _XXXXX,1,AGI(cm.agi,INBOUND-----${EXTEN}-----postal_code)
#exten => _XXXXX,n,Goto(next_callmenu_here,s,1)
#
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
agc_2-X/trunk/agi/cm_lookup.agi
+40 -13
View File
@@ -16,18 +16,26 @@
# ; 5. Update the vicidial_list record phone number with the callerID of the caller:
# ; Y - update the record with the phone number
# ; N - Do nothing (default)
# ; 6. Update lead's address3 field to the uniqueid of the call
# ; Y - update the record with the uniqueid
# ; N - Do nothing (default)
# ; 7. Update the lead's record with the call's agent_user_id variable
# ; Y - update the lead record's 'user' field with the agent_user_id variable
# ; COMMENTS - update the lead record's 'comments' field with the agent_user_id variable
# ; N - Do nothing (default)
#
# Found entries will send the call to the 'A' option in the source call menu
# Not-Found entries will send the call to the 'B' option in the source call menu
#
#; example with 8-digit vendor lead codes
# exten => _XXXXXXXX,1,AGI(cm_lookup.agi,vendor_lead_code---CAMPLISTSALL---TESTCAMP---lastname_oneyestwono---N)
# exten => _XXXXXXXX,1,AGI(cm_lookup.agi,vendor_lead_code---CAMPLISTSALL---TESTCAMP---lastname_oneyestwono---N---N---Y)
#
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 111004-1450 - First Build
# 111212-1507 - Added update of vicidial_list phone_number with caller callerid number option
# 120511-1508 - Added option for 'address3' uniqueid update and 'user' agent_user_id field update if AGENT-dial-in AGI is used beforoe this AGI
#
$script = 'cm_lookup.agi';
@@ -137,11 +145,13 @@ if (length($ARGV[0])>1)
### list of command-line array arguments:
@ARGV_vars = split(/---/, $ARGV[0]);
$field = $ARGV_vars[0];
$search_method = $ARGV_vars[1];
$search_id = $ARGV_vars[2];
$tts_prompt = $ARGV_vars[3];
$phone_update = $ARGV_vars[4];
$field = $ARGV_vars[0];
$search_method = $ARGV_vars[1];
$search_id = $ARGV_vars[2];
$tts_prompt = $ARGV_vars[3];
$phone_update = $ARGV_vars[4];
$uniqueid_address3 = $ARGV_vars[5];
$agent_id_update = $ARGV_vars[6];
}
if ( (length($field) < 2) || ($vicidial_list_fields !~ /\|$field\|/) )
{$field = 'vendor_lead_code';}
@@ -186,6 +196,8 @@ $calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
$agent_user_id = $AGI->get_variable('agent_user_id');
if ( ($AGILOG) && (length($agent_user_id)>0) ) {$agi_string = "user id AGI variable: |$agent_user_id|"; &agi_output;}
$listSQL = '';
if ($search_method =~ /LIST$/)
@@ -439,18 +451,33 @@ if ($sthArows > 0)
$AGI->set_callerid($Ynewcallerid);
if ( ($phone_update =~ /Y/i) && ($confirmation > 0) )
if ($confirmation > 0)
{
if ( (length($callerid) > 6) && ($callerid !~ /unknown|private/i) )
$phone_update_SQL='';
$user_update_SQL='';
$uniqueid_address3_SQL='';
if ($phone_update =~ /Y/i)
{
$stmtA = "UPDATE vicidial_list SET phone_number='$callerid' where lead_id='$lead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- CMLOOKUP vl record updated: |$affected_rows| $lead_id|$callerid|$phone_number|$first_name|$last_name"; &agi_output;}
if ( (length($callerid) > 6) && ($callerid !~ /unknown|private/i) )
{$phone_update_SQL = "phone_number='$callerid'";}
else
{
if ($AGILOG) {$agi_string = "-- CMLOOKUP vl record failed: Invalid CIDnumber - $callerid|$phone_number"; &agi_output;}
}
}
else
if ($uniqueid_address3 =~ /Y/)
{$uniqueid_address3_SQL = ",address3='$uniqueid'";}
if (length($agent_user_id) > 1)
{
if ($AGILOG) {$agi_string = "-- CMLOOKUP vl record failed: Invalid CIDnumber - $callerid|$phone_number"; &agi_output;}
if ($agent_id_update =~ /COMMENT/i)
{$user_update_SQL = ",comments='$agent_user_id'";}
if ($agent_id_update =~ /Y/i)
{$user_update_SQL = ",user='$agent_user_id'";}
}
$stmtA = "UPDATE vicidial_list SET modify_date=NOW() $phone_update_SQL $user_update_SQL $uniqueid_address3_SQL where lead_id='$lead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- CMLOOKUP vl record updated: |$affected_rows| $lead_id|$callerid|$phone_number|$first_name|$last_name|$agent_user_id|$uniqueid|"; &agi_output;}
}
}
else