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Added Initial Queue Position logging on inbound calls and a summary of this to the Inbound report

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git-svn-id: svn://192.168.202.10@1277 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-12-14 15:16:59 +00:00
parent c3aae778e0
commit 45c854a772
10 changed files with 390 additions and 67 deletions
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agc_2-X/trunk/www/agc/manager_send.php
+17 -14
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@@ -93,10 +93,11 @@
# 90924-1555 - Added am_message_exten_override for list_id option
# 91112-1110 - Added CALLOUTBOUND value to QM entry lookup
# 91205-2103 - Code cleanup
# 91213-1208 - Added queue_position to queue_log COMPLETE... records
#
$version = '2.2.0-45';
$build = '91205-2103';
$version = '2.2.0-46';
$build = '91213-1208';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=85;
$one_mysql_log=0;
@@ -607,24 +608,26 @@ if ($ACTION=="Hangup")
if ($format=='debug') {echo "\n<!-- $caller_connect|$stmt -->";}
if ($caller_connect > 0)
{
$CLqueue_position='1';
### grab call lead information needed for QM logging
$stmt="SELECT auto_call_id,lead_id,phone_number,status,campaign_id,phone_code,alt_dial,stage,callerid,uniqueid from vicidial_auto_calls where callerid='$CalLCID' order by call_time limit 1;";
$stmt="SELECT auto_call_id,lead_id,phone_number,status,campaign_id,phone_code,alt_dial,stage,callerid,uniqueid,queue_position from vicidial_auto_calls where callerid='$CalLCID' order by call_time limit 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02016',$user,$server_ip,$session_name,$one_mysql_log);}
$VAC_qm_ct = mysql_num_rows($rslt);
if ($VAC_qm_ct > 0)
{
$row=mysql_fetch_row($rslt);
$auto_call_id = $row[0];
$CLlead_id = $row[1];
$CLphone_number = $row[2];
$CLstatus = $row[3];
$CLcampaign_id = $row[4];
$CLphone_code = $row[5];
$CLalt_dial = $row[6];
$CLstage = $row[7];
$CLcallerid = $row[8];
$CLuniqueid = $row[9];
$auto_call_id = $row[0];
$CLlead_id = $row[1];
$CLphone_number = $row[2];
$CLstatus = $row[3];
$CLcampaign_id = $row[4];
$CLphone_code = $row[5];
$CLalt_dial = $row[6];
$CLstage = $row[7];
$CLcallerid = $row[8];
$CLuniqueid = $row[9];
$CLqueue_position = $row[10];
}
if ($format=='debug') {echo "\n<!-- $CLcampaign_id|$stmt -->";}
@@ -659,7 +662,7 @@ if ($ACTION=="Hangup")
{$secondS = ($StarTtime - $time_id);}
if ($format=='debug') {echo "\n<!-- $caller_complete|$stmt -->";}
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$CLcampaign_id',agent='Agent/$user',verb='COMPLETEAGENT',data1='$CLstage',data2='$secondS',data3='1',serverid='$queuemetrics_log_id';";
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$CLcampaign_id',agent='Agent/$user',verb='COMPLETEAGENT',data1='$CLstage',data2='$secondS',data3='$CLqueue_position',serverid='$queuemetrics_log_id';";
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02019',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($linkB);