Added CSV download option to almost all reports.
git-svn-id: svn://192.168.202.10@1694 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -642,6 +642,8 @@ OTHER CHANGES:
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144. Added last_inbound_call_time and last_inbound_call_finish Next Agent Call
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routing options to in-groups.
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145. Added CSV download option to almost all reports.
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@@ -1,7 +1,7 @@
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<?php
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# AST_CLOSER_service_level.php
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#
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# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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@@ -17,6 +17,7 @@
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1756 - Added download option
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#
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require("dbconnect.php");
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@@ -36,6 +37,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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@@ -49,7 +52,7 @@ $db_source = 'M';
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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@@ -68,18 +71,18 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect.php");
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echo "<!-- Using slave server $slave_db_server $db_source -->\n";
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
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if ($DB) {echo "|$stmt|\n";}
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if ($DB) {$MAIN.="|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
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if ($DB) {echo "|$stmt|\n";}
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$reports_only_user=$row[0];
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@@ -93,13 +96,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
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if ($DB) {echo "|$stmt|\n";}
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {echo "|$stmt|\n";}
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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@@ -122,7 +125,7 @@ if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$stmt="select group_id,group_name from vicidial_inbound_groups order by group_id;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($DB) {$MAIN.="$stmt\n";}
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$groups_to_print = mysql_num_rows($rslt);
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$i=0;
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while ($i < $groups_to_print)
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@@ -132,95 +135,92 @@ while ($i < $groups_to_print)
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$group_names[$i] = $row[1];
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$i++;
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}
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.green {color: black; background-color: #99FF99}
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.red {color: black; background-color: #FF9999}
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.orange {color: black; background-color: #FFCC99}
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-->
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</STYLE>
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$HEADER.="<HTML>\n";
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$HEADER.="<HEAD>\n";
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$HEADER.="<STYLE type=\"text/css\">\n";
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$HEADER.="<!--\n";
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$HEADER.=" .green {color: black; background-color: #99FF99}\n";
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$HEADER.=" .red {color: black; background-color: #FF9999}\n";
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$HEADER.=" .orange {color: black; background-color: #FFCC99}\n";
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$HEADER.="-->\n";
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$HEADER.=" </STYLE>\n";
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<?php
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echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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require("admin_header.php");
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# require("admin_header.php");
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
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echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
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$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
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$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
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?>
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<script language="JavaScript">
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var o_cal = new tcal ({
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// form name
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'formname': 'vicidial_report',
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// input name
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'controlname': 'query_date'
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});
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o_cal.a_tpl.yearscroll = false;
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// o_cal.a_tpl.weekstart = 1; // Monday week start
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</script>
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<?php
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$MAIN.="<script language=\"JavaScript\">\n";
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$MAIN.="var o_cal = new tcal ({\n";
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$MAIN.=" // form name\n";
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$MAIN.=" 'formname': 'vicidial_report',\n";
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$MAIN.=" // input name\n";
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$MAIN.=" 'controlname': 'query_date'\n";
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$MAIN.="});\n";
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$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
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$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$MAIN.="</script>\n";
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echo " to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
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$MAIN.=" to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
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?>
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<script language="JavaScript">
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var o_cal = new tcal ({
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// form name
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'formname': 'vicidial_report',
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// input name
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'controlname': 'end_date'
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});
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o_cal.a_tpl.yearscroll = false;
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// o_cal.a_tpl.weekstart = 1; // Monday week start
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</script>
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<?php
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$MAIN.="<script language=\"JavaScript\">\n";
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$MAIN.="var o_cal = new tcal ({\n";
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$MAIN.=" // form name\n";
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$MAIN.=" 'formname': 'vicidial_report',\n";
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$MAIN.=" // input name\n";
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$MAIN.=" 'controlname': 'end_date'\n";
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$MAIN.="});\n";
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$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
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$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$MAIN.="</script>\n";
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echo "<SELECT SIZE=1 NAME=group>\n";
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$MAIN.="<SELECT SIZE=1 NAME=group>\n";
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$o=0;
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while ($groups_to_print > $o)
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{
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if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
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else {echo "<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
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if ($groups[$o] == $group) {$MAIN.="<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
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else {$MAIN.="<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
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$o++;
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}
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echo "</SELECT>\n";
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echo "<SELECT SIZE=1 NAME=shift>\n";
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echo "<option selected value=\"$shift\">$shift</option>\n";
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echo "<option value=\"\">--</option>\n";
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echo "<option value=\"AM\">AM</option>\n";
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echo "<option value=\"PM\">PM</option>\n";
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echo "<option value=\"ALL\">ALL</option>\n";
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echo "<option value=\"DAYTIME\">DAYTIME</option>\n";
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echo "<option value=\"10AM-6PM\">10AM-6PM</option>\n";
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echo "<option value=\"9AM-1AM\">9AM-1AM</option>\n";
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echo "<option value=\"845-1745\">845-1745</option>\n";
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echo "<option value=\"1745-100\">1745-100</option>\n";
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echo "</SELECT>\n";
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echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
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echo "</FORM>\n\n";
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$MAIN.="</SELECT>\n";
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$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
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$MAIN.="<option selected value=\"$shift\">$shift</option>\n";
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$MAIN.="<option value=\"\">--</option>\n";
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$MAIN.="<option value=\"AM\">AM</option>\n";
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$MAIN.="<option value=\"PM\">PM</option>\n";
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$MAIN.="<option value=\"ALL\">ALL</option>\n";
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$MAIN.="<option value=\"DAYTIME\">DAYTIME</option>\n";
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$MAIN.="<option value=\"10AM-6PM\">10AM-6PM</option>\n";
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$MAIN.="<option value=\"9AM-1AM\">9AM-1AM</option>\n";
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$MAIN.="<option value=\"845-1745\">845-1745</option>\n";
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$MAIN.="<option value=\"1745-100\">1745-100</option>\n";
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$MAIN.="</SELECT>\n";
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$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?DB=$DB&query_date=$query_date&end_date=$end_date&group=$group&shift=$shift&SUBMIT=$SUBMIT&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
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$MAIN.="</FORM>\n\n";
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echo "<PRE><FONT SIZE=2>\n\n";
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$MAIN.="<PRE><FONT SIZE=2>\n\n";
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if (!$group)
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{
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echo "\n\n";
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echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
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$MAIN.="\n\n";
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$MAIN.="PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
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echo "$HEADER";
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require("admin_header.php");
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echo "$MAIN";
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}
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else
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@@ -305,10 +305,13 @@ if ( ($EQsec < $SQsec) and ($DURATIONday < 1) )
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$DURATIONday++;
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}
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echo "Inbound Service Level Report $NOW_TIME\n";
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echo "\n";
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echo "Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
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$MAIN.="Inbound Service Level Report $NOW_TIME\n";
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$MAIN.="\n";
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$MAIN.="Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
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#echo "Time range day sec: $SQsec - $EQsec Day range in epoch: $SQepoch - $EQepoch Start: $SQepochDAY\n";
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$CSV_text.="\"Inbound Service Level Report\",\"$NOW_TIME\"\n";
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$CSV_text.="\n";
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$CSV_text.="\"Time range $DURATIONday days:\",\"$query_date_BEGIN to $query_date_END\"\n\n";
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$d=0;
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while ($d < $DURATIONday)
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@@ -414,7 +417,7 @@ $TOTintervals = $j;
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### GRAB ALL RECORDS WITHIN RANGE FROM THE DATABASE ###
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$stmt="select queue_seconds,UNIX_TIMESTAMP(call_date),length_in_sec,status from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($DB) {$MAIN.="$stmt\n";}
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$records_to_grab = mysql_num_rows($rslt);
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$i=0;
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while ($i < $records_to_grab)
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@@ -533,11 +536,12 @@ while ($j < $TOTintervals)
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###################################################
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### TOTALS SUMMARY SECTION ###
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echo "+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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echo "| | | | | | | AVG | AVG | | TOTAL | AVG |\n";
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echo "| SHIFT | | | AVG | | | HOLD(s)| HOLD(s)| | CALLTIME |CALLTIME|\n";
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echo "| DATE-TIME RANGE | DROPS | DROP % | DROP(s)| HOLD | HOLD % | HOLD | TOTAL | CALLS | MIN:SEC |SECONDS |\n";
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echo "+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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$MAIN.="+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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$MAIN.="| | | | | | | AVG | AVG | | TOTAL | AVG |\n";
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$MAIN.="| SHIFT | | | AVG | | | HOLD(s)| HOLD(s)| | CALLTIME |CALLTIME|\n";
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$MAIN.="| DATE-TIME RANGE | DROPS | DROP % | DROP(s)| HOLD | HOLD % | HOLD | TOTAL | CALLS | MIN:SEC |SECONDS |\n";
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$MAIN.="+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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$CSV_text.="\"SHIFT DATE-TIME RANGE\",\"DROPS\",\" DROP %\",\" AVG DROP(s)\",\" HOLD\",\" HOLD %\",\" AVG HOLD(S) HOLD\",\" AVG HOLD(S) TOTAL\",\" CALLS\",\" TOTAL CALLTIME MIN:SEC\",\" AVG CALLTIME SECONDS\"\n";
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$d=0;
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while ($d < $DURATIONday)
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@@ -595,7 +599,8 @@ while ($d < $DURATIONday)
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$totQUEUEdate[$d] = sprintf("%6s", $totQUEUEdate[$d]);
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$totCALLSdate[$d] = sprintf("%6s", $totCALLSdate[$d]);
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echo "| $daySTART[$d] - $dayEND[$d] | $totDROPSdate[$d] | $totDROPSpctDATE[$d]%|$totDROPSavgDATE[$d] | $totQUEUEdate[$d] | $totQUEUEpctDATE[$d]%|$totQUEUEavgDATE[$d] |$totQUEUEtotDATE[$d] | $totCALLSdate[$d] | $totTIME_MS | $totCALLSavgDATE[$d] |\n";
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$MAIN.="| $daySTART[$d] - $dayEND[$d] | $totDROPSdate[$d] | $totDROPSpctDATE[$d]%|$totDROPSavgDATE[$d] | $totQUEUEdate[$d] | $totQUEUEpctDATE[$d]%|$totQUEUEavgDATE[$d] |$totQUEUEtotDATE[$d] | $totCALLSdate[$d] | $totTIME_MS | $totCALLSavgDATE[$d] |\n";
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$CSV_text.="\"$daySTART[$d] - $dayEND[$d]\",\"$totDROPSdate[$d]\",\"$totDROPSpctDATE[$d]%\",\"$totDROPSavgDATE[$d]\",\"$totQUEUEdate[$d]\",\"$totQUEUEpctDATE[$d]%\",\"$totQUEUEavgDATE[$d]\",\"$totQUEUEtotDATE[$d]\",\"$totCALLSdate[$d]\",\"$totTIME_MS\",\"$totCALLSavgDATE[$d]\"\n";
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$d++;
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}
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@@ -649,10 +654,10 @@ else
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$FtotQUEUE = sprintf("%6s", $totQUEUE);
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$FtotCALLS = sprintf("%6s", $totCALLS);
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echo "+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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echo "| TOTALS | $FtotDROPS | $FtotDROPSpct%|$FtotDROPSavg | $FtotQUEUE | $FtotQUEUEpct%|$FtotQUEUEavg |$FtotQUEUEtot | $FtotCALLS |$totTIME_MS | $FtotCALLSavg |\n";
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echo "+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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||||
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$MAIN.="+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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$MAIN.="| TOTALS | $FtotDROPS | $FtotDROPSpct%|$FtotDROPSavg | $FtotQUEUE | $FtotQUEUEpct%|$FtotQUEUEavg |$FtotQUEUEtot | $FtotCALLS |$totTIME_MS | $FtotCALLSavg |\n";
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$MAIN.="+-------------------------------------------+--------+--------+--------+--------+--------+--------+--------+--------+----------+--------+\n";
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$CSV_text.="\"TOTALS\",\"$FtotDROPS\",\"$FtotDROPSpct%\",\"$FtotDROPSavg\",\"$FtotQUEUE\",\"$FtotQUEUEpct%\",\"$FtotQUEUEavg\",\"$FtotQUEUEtot\",\"$FtotCALLS\",\"$totTIME_MS\",\"$FtotCALLSavg\"\n";
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||||
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||||
## FORMAT OUTPUT ##
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$i=0;
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||||
@@ -698,15 +703,17 @@ else
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||||
###################################################################
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||||
######### HOLD TIME, CALL AND DROP STATS 15-MINUTE INCREMENTS ####
|
||||
|
||||
echo "\n";
|
||||
echo "---------- HOLD TIME, CALL AND DROP STATS\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="---------- HOLD TIME, CALL AND DROP STATS\n";
|
||||
|
||||
echo "<FONT SIZE=0>";
|
||||
$MAIN.="<FONT SIZE=0>";
|
||||
|
||||
echo "<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
||||
echo "<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
||||
echo "GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
|
||||
$MAIN.="<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
||||
$MAIN.="<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
||||
$MAIN.="GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
|
||||
|
||||
$CSV_text.="\n\n\"HOLD TIME; CALL AND DROP STATS\"\n";
|
||||
$CSV_text.="\"GRAPH IN 15 MINUTE INCREMENTS\"\n\"OF AVERAGE HOLD TIME FOR CALLS\"\n\"TAKEN INTO THIS IN-GROUP\"\n";
|
||||
|
||||
$k=1;
|
||||
$Mk=0;
|
||||
@@ -768,10 +775,12 @@ while ($k <= 22)
|
||||
}
|
||||
|
||||
|
||||
echo "+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
echo "| TIME | AVG HOLD TIME (sec) | (in seconds) | | CALLS HANDLED | | |\n";
|
||||
echo "| 15 MIN INT |$hold_scale| AVG | MAX | |$call_scale| DROPS | TOTAL |\n";
|
||||
echo "+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
$MAIN.="+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
$MAIN.="| TIME | AVG HOLD TIME (sec) | (in seconds) | | CALLS HANDLED | | |\n";
|
||||
$MAIN.="| 15 MIN INT |$hold_scale| AVG | MAX | |$call_scale| DROPS | TOTAL |\n";
|
||||
$MAIN.="+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
|
||||
$CSV_text.="\"TIME - 15 MIN INT\",\"AVG SECS\",\"MAX SECS\",\"\",\"DROPS\",\"TOTAL\"\n";
|
||||
|
||||
$i=0;
|
||||
while ($i < $TOTintervals)
|
||||
@@ -793,9 +802,9 @@ while ($i < $TOTintervals)
|
||||
$TOT_lines++;
|
||||
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
||||
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
||||
echo "|$HMdisplay[$i]|";
|
||||
$k=0; while ($k <= 22) {echo " "; $k++;}
|
||||
echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
$MAIN.="|$HMdisplay[$i]|";
|
||||
$k=0; while ($k <= 22) {$MAIN.=" "; $k++;}
|
||||
$MAIN.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -808,13 +817,13 @@ while ($i < $TOTintervals)
|
||||
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
||||
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
||||
|
||||
echo "|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
||||
$k=0; while ($k <= $Xavg_hold) {echo "*"; $k++; $char_counter++;}
|
||||
if ($char_counter >= 22) {echo "H</SPAN>"; $char_counter++;}
|
||||
else {echo "*H</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yavg_hold) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {echo " "; $char_counter++;}
|
||||
echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
$MAIN.="|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
||||
$k=0; while ($k <= $Xavg_hold) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
if ($char_counter >= 22) {$MAIN.="H</SPAN>"; $char_counter++;}
|
||||
else {$MAIN.="*H</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yavg_hold) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {$MAIN.=" "; $char_counter++;}
|
||||
$MAIN.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
}
|
||||
### END HOLD TIME TOTALS GRAPH ###
|
||||
|
||||
@@ -830,9 +839,9 @@ while ($i < $TOTintervals)
|
||||
else
|
||||
{
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
echo " |";
|
||||
$k=0; while ($k <= 22) {echo " "; $k++;}
|
||||
echo "| $qrtCALLS[$i] | 0 |\n";
|
||||
$MAIN.=" |";
|
||||
$k=0; while ($k <= 22) {$MAIN.=" "; $k++;}
|
||||
$MAIN.="| $qrtCALLS[$i] | 0 |\n";
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -846,13 +855,13 @@ while ($i < $TOTintervals)
|
||||
{
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
|
||||
echo " |<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {echo "*"; $k++; $char_counter++;}
|
||||
if ($char_counter > 21) {echo "C</SPAN>"; $char_counter++;}
|
||||
else {echo "*C</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {echo " "; $char_counter++;}
|
||||
echo "| 0 | $qrtCALLS[$i] |\n";
|
||||
$MAIN.=" |<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
if ($char_counter > 21) {$MAIN.="C</SPAN>"; $char_counter++;}
|
||||
else {$MAIN.="*C</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yhour_count) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {$MAIN.=" "; $char_counter++;}
|
||||
$MAIN.="| 0 | $qrtCALLS[$i] |\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -865,17 +874,18 @@ while ($i < $TOTintervals)
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
$qrtDROPS[$i] = sprintf("%5s", $qrtDROPS[$i]);
|
||||
|
||||
echo " |<SPAN class=\"red\">";
|
||||
$k=0; while ($k <= $Xdrop_count) {echo ">"; $k++; $char_counter++;}
|
||||
echo "D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
||||
$k=0; while ($k <= $XXhour_count) {echo "*"; $k++; $char_counter++;}
|
||||
echo "C</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {echo " "; $char_counter++;}
|
||||
echo "| $qrtDROPS[$i] | $qrtCALLS[$i] |\n";
|
||||
$MAIN.=" |<SPAN class=\"red\">";
|
||||
$k=0; while ($k <= $Xdrop_count) {$MAIN.=">"; $k++; $char_counter++;}
|
||||
$MAIN.="D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
||||
$k=0; while ($k <= $XXhour_count) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
$MAIN.="C</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 22) {$MAIN.=" "; $char_counter++;}
|
||||
$MAIN.="| $qrtDROPS[$i] | $qrtCALLS[$i] |\n";
|
||||
}
|
||||
}
|
||||
### END CALLS TOTALS GRAPH ###
|
||||
$CSV_text.="\"$HMdisplay[$i]\",\"$qrtQUEUEavg[$i]\",\"$qrtQUEUEmax[$i]\",\"\",\"$qrtDROPS[$i]\",\"$qrtCALLS[$i]\"\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
@@ -893,9 +903,10 @@ $totDROPS = sprintf("%5s", $totDROPS);
|
||||
$totCALLS = sprintf("%5s", $totCALLS);
|
||||
|
||||
|
||||
echo "+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
echo "| TOTAL | $totQUEUEavg | $totQUEUEmax | | | $totDROPS | $totCALLS |\n";
|
||||
echo "+-------------------------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
$MAIN.="+-------------+-----------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
$MAIN.="| TOTAL | $totQUEUEavg | $totQUEUEmax | | | $totDROPS | $totCALLS |\n";
|
||||
$MAIN.="+-------------------------------------+-------+-------+ +-----------------------+-------+-------+\n";
|
||||
$CSV_text.="\"TOTAL\",\"$totQUEUEavg\",\"$totQUEUEmax\",\"\",\"$totDROPS\",\"$totCALLS\"\n\n";
|
||||
|
||||
|
||||
|
||||
@@ -904,12 +915,15 @@ echo "+-------------------------------------+-------+-------+ +----------------
|
||||
######### CALL HOLD TIME BREAKDOWN IN SECONDS, 15-MINUTE INCREMENT
|
||||
|
||||
|
||||
echo "\n";
|
||||
echo "---------- CALL HOLD TIME BREAKDOWN IN SECONDS\n";
|
||||
echo "+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
echo "| TIME | | % OF CALLS GROUPED BY HOLD TIME (SEC) | | AVERAGE TIME BEFORE ANSWER (SEC) |\n";
|
||||
echo "| 15 MIN INT | CALLS | 0 20 40 60 80 100 120 120+ | | AVG |0 20 40 60 80 100 120 |\n";
|
||||
echo "+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="---------- CALL HOLD TIME BREAKDOWN IN SECONDS\n";
|
||||
$MAIN.="+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
$MAIN.="| TIME | | % OF CALLS GROUPED BY HOLD TIME (SEC) | | AVERAGE TIME BEFORE ANSWER (SEC) |\n";
|
||||
$MAIN.="| 15 MIN INT | CALLS | 0 20 40 60 80 100 120 120+ | | AVG |0 20 40 60 80 100 120 |\n";
|
||||
$MAIN.="+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
|
||||
$CSV_text.="\"CALL HOLD TIME BREAKDOWN IN SECONDS\"\n";
|
||||
$CSV_text.="\"TIME 15-MIN INT\",\"CALLS\",\"0 (seconds)\",\"20\",\"40\",\"60\",\"80\",\"100\",\"120\",\"120+\",\"AVG TIME BEFORE ANSWER(SEC)\"\n";
|
||||
|
||||
$APhd__0=0; $APhd_20=0; $APhd_40=0; $APhd_60=0; $APhd_80=0; $APhd100=0; $APhd120=0; $APhd121=0;
|
||||
$h=0;
|
||||
@@ -991,8 +1005,8 @@ while ($h < $TOTintervals)
|
||||
$Aavg_hold[$h] = sprintf("%4s", $Aavg_hold[$h]);
|
||||
while (strlen($Aavg_hold[$h])>4) {$Aavg_hold[$h] = ereg_replace("^.",'',$Aavg_hold[$h]);}
|
||||
|
||||
echo "|$HMdisplay[$h]| $qrtCALLS[$h] | $Phd__0[$h] $Phd_20[$h] $Phd_40[$h] $Phd_60[$h] $Phd_80[$h] $Phd100[$h] $Phd120[$h] $Phd121[$h] | | $Aavg_hold[$h] |$qrtQUEUEavg_scale[$h]|\n";
|
||||
|
||||
$MAIN.="|$HMdisplay[$h]| $qrtCALLS[$h] | $Phd__0[$h] $Phd_20[$h] $Phd_40[$h] $Phd_60[$h] $Phd_80[$h] $Phd100[$h] $Phd120[$h] $Phd121[$h] | | $Aavg_hold[$h] |$qrtQUEUEavg_scale[$h]|\n";
|
||||
$CSV_text.="\"$HMdisplay[$h]\",\"$qrtCALLS[$h]\",\"$Phd__0[$h]\",\"$Phd_20[$h]\",\"$Phd_40[$h]\",\"$Phd_60[$h]\",\"$Phd_80[$h]\",\"$Phd100[$h]\",\"$Phd120[$h]\",\"$Phd121[$h]\",\"$Aavg_hold[$h]\"\n";
|
||||
$h++;
|
||||
}
|
||||
|
||||
@@ -1017,19 +1031,48 @@ $APhd121 = sprintf("%4s", $APhd121);
|
||||
|
||||
while (strlen($totQUEUEavg)>4) {$totQUEUEavg = ereg_replace(".$",'',$totQUEUEavg);}
|
||||
|
||||
echo "+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
echo "| TOTAL | $ALLcalls | $APhd__0 $APhd_20 $APhd_40 $APhd_60 $APhd_80 $APhd100 $APhd120 $APhd121 | | $totQUEUEavg |\n";
|
||||
echo "+-------------+-------+-----------------------------------------+ +------+\n";
|
||||
$MAIN.="+-------------+-------+-----------------------------------------+ +------+--------------------------------+\n";
|
||||
$MAIN.="| TOTAL | $ALLcalls | $APhd__0 $APhd_20 $APhd_40 $APhd_60 $APhd_80 $APhd100 $APhd120 $APhd121 | | $totQUEUEavg |\n";
|
||||
$MAIN.="+-------------+-------+-----------------------------------------+ +------+\n";
|
||||
$CSV_text.="\" TOTAL\",\"$ALLcalls\",$APhd__0\",\"$APhd_20\",\"$APhd_40\",\"$APhd_60\",\"$APhd_80\",\"$APhd100\",\"$APhd120\",\"$APhd121\",\"$totQUEUEavg\"\n";
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="</PRE>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
|
||||
if ($file_download > 0)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_CLOSER_service_level_$US$FILE_TIME.csv";
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
|
||||
echo "$HEADER";
|
||||
require("admin_header.php");
|
||||
echo "$MAIN";
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
File diff suppressed because it is too large
Load Diff
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_CLOSERsummary_hourly.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -12,6 +12,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1806 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -47,6 +48,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -62,7 +65,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -81,12 +84,12 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$stmt = "SELECT local_gmt FROM servers where active='Y' limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$gmt_conf_ct = mysql_num_rows($rslt);
|
||||
$dst = date("I");
|
||||
if ($gmt_conf_ct > 0)
|
||||
@@ -97,14 +100,14 @@ if ($gmt_conf_ct > 0)
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -118,13 +121,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -150,7 +153,7 @@ if (eregi("YES",$exclude_rollover))
|
||||
{$exclude_rolloverSQL = " where group_id NOT IN(SELECT drop_inbound_group from vicidial_campaigns)";}
|
||||
$stmt="select group_id,group_name from vicidial_inbound_groups $exclude_rolloverSQL order by group_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
#$LISTgroups[$i]='---NONE---';
|
||||
@@ -188,7 +191,7 @@ else
|
||||
|
||||
$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statcats_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statcats_to_print)
|
||||
@@ -202,7 +205,7 @@ while ($i < $statcats_to_print)
|
||||
|
||||
$stmt="select call_time_id,call_time_name from vicidial_call_times order by call_time_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$times_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $times_to_print)
|
||||
@@ -213,134 +216,129 @@ while ($i < $times_to_print)
|
||||
$i++;
|
||||
}
|
||||
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.="</STYLE>\n";
|
||||
|
||||
<?php
|
||||
|
||||
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
if ($bareformat < 1)
|
||||
{
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
echo "<BR>\n";
|
||||
echo "$group_ct|$group_string|$group_SQL\n";
|
||||
echo "<BR>\n";
|
||||
echo "$shift|$query_date|$end_date\n";
|
||||
echo "<BR>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$shift|$query_date|$end_date\n";
|
||||
$MAIN.="<BR>\n";
|
||||
}
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=inbound_rate VALUE=\"$inbound_rate\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=outbound_rate VALUE=\"$outbound_rate\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=costformat VALUE=\"$costformat\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=print_calls VALUE=\"$print_calls\">\n";
|
||||
echo "Date Range:<BR>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=inbound_rate VALUE=\"$inbound_rate\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=outbound_rate VALUE=\"$outbound_rate\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=costformat VALUE=\"$costformat\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=print_calls VALUE=\"$print_calls\">\n";
|
||||
$MAIN.="Date Range:<BR>\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.=" <script language=\"JavaScript\">\n";
|
||||
$MAIN.=" var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'query_date'\n";
|
||||
$MAIN.=" });\n";
|
||||
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.=" </script>\n";
|
||||
|
||||
echo " to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
$MAIN.=" to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.=" <script language=\"JavaScript\">\n";
|
||||
$MAIN.=" var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date'\n";
|
||||
$MAIN.=" });\n";
|
||||
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.=" </script>\n";
|
||||
|
||||
echo "</TD><TD VALIGN=TOP> \n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "Inbound Groups: <BR>\n";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP> \n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="Inbound Groups: <BR>\n";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if (ereg("\|$LISTgroups[$o]\|",$group_string))
|
||||
{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
||||
{$MAIN.="<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
||||
{$MAIN.="<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
echo "<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
echo "</FONT><BR><BR>\n";
|
||||
echo " Exclude Outbound Drop Groups: <BR>";
|
||||
echo " <SELECT SIZE=1 NAME=exclude_rollover>\n";
|
||||
echo "<option selected value=\"$exclude_rollover\">$exclude_rollover</option>\n";
|
||||
echo "<option value=\"YES\">YES</option>\n";
|
||||
echo "<option value=\"NO\">NO</option>\n";
|
||||
echo "</SELECT>\n";
|
||||
echo "<BR> ";
|
||||
echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&inbound_rate=$inbound_rate&outbound_rate=$outbound_rate$groupQS&costformat=$costformat&print_calls=$print_calls&query_date=$query_date&end_date=$end_date&exclude_rollover=$exclude_rollover&SUBMIT=$SUBMIT&shift=$shift&file_download=1\">DOWNLOAD</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
$MAIN.="</FONT><BR><BR>\n";
|
||||
$MAIN.=" Exclude Outbound Drop Groups: <BR>";
|
||||
$MAIN.=" <SELECT SIZE=1 NAME=exclude_rollover>\n";
|
||||
$MAIN.="<option selected value=\"$exclude_rollover\">$exclude_rollover</option>\n";
|
||||
$MAIN.="<option value=\"YES\">YES</option>\n";
|
||||
$MAIN.="<option value=\"NO\">NO</option>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="<BR> ";
|
||||
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
|
||||
echo "</TD></TR>\n";
|
||||
echo "<TR><TD>\n";
|
||||
$MAIN.="</TD></TR>\n";
|
||||
$MAIN.="<TR><TD>\n";
|
||||
|
||||
echo "Call Time:<BR>\n";
|
||||
echo "<SELECT SIZE=1 NAME=shift>\n";
|
||||
$MAIN.="Call Time:<BR>\n";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
|
||||
$o=0;
|
||||
while ($times_to_print > $o)
|
||||
{
|
||||
if ($call_times[$o] == $shift) {echo "<option selected value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
else {echo "<option value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
if ($call_times[$o] == $shift) {$MAIN.="<option selected value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
else {$MAIN.="<option value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD>\n";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n\n";
|
||||
$MAIN.="<PRE><FONT SIZE=2>\n\n";
|
||||
}
|
||||
|
||||
if ($groups_to_print < 1)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.="\n\n";
|
||||
$MAIN.="PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -354,7 +352,7 @@ else
|
||||
{
|
||||
$stmt="SELECT call_time_id,call_time_name,call_time_comments,ct_default_start,ct_default_stop,ct_sunday_start,ct_sunday_stop,ct_monday_start,ct_monday_stop,ct_tuesday_start,ct_tuesday_stop,ct_wednesday_start,ct_wednesday_stop,ct_thursday_start,ct_thursday_stop,ct_friday_start,ct_friday_stop,ct_saturday_start,ct_saturday_stop,ct_state_call_times FROM vicidial_call_times where call_time_id='$shift';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$calltimes_to_print = mysql_num_rows($rslt);
|
||||
if ($calltimes_to_print > 0)
|
||||
{
|
||||
@@ -398,6 +396,7 @@ else
|
||||
|
||||
|
||||
$MAIN .= "Inbound Summary Hourly Report: $group_string $NOW_TIME\n";
|
||||
$CSV_main.="Inbound Summary Hourly Report:,$NOW_TIME\n";
|
||||
|
||||
|
||||
if ($group_ct > 0)
|
||||
@@ -410,6 +409,10 @@ else
|
||||
$MAIN .= "| IN-GROUP | CALLS | ANSWER | TALK | TALK | TIME | TIME | TIME | CALLS |\n";
|
||||
$MAIN .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
||||
|
||||
$CSV_main.="\"MULTI-GROUP BREAKDOWN:\"\n";
|
||||
$CSV_main.="\"IN-GROUP\",\"TOTAL CALLS\",\"TOTAL ANSWER\",\" TOTAL TALK\",\" AVERAGE TALK\",\" TOTAL QUEUE TIME\",\" AVERAGE QUEUE TIME\",\" MAXIMUM QUEUE TIME\",\" TOTAL ABANDON CALLS\"\n";
|
||||
$CSV_subreports="";
|
||||
|
||||
$i=0;
|
||||
$TOTcalls_count=0;
|
||||
$TOTanswer_count=0;
|
||||
@@ -425,7 +428,7 @@ else
|
||||
{
|
||||
$stmt="select group_name,agent_alert_delay from vicidial_inbound_groups where group_id='$group[$i]';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$group_name[$i] = $row[0];
|
||||
$agent_alert_delay[$i] = round($row[1] / 1000);
|
||||
@@ -465,7 +468,7 @@ else
|
||||
|
||||
$stmt = "SELECT status,length_in_sec,queue_seconds,call_date,UNIX_TIMESTAMP(call_date),phone_number,campaign_id from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$calls_to_parse = mysql_num_rows($rslt);
|
||||
$p=0;
|
||||
while ($p < $calls_to_parse)
|
||||
@@ -524,7 +527,7 @@ else
|
||||
|
||||
if ($print_calls > 0)
|
||||
{
|
||||
echo "$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$MAIN.="$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$PCtemptalk = ($PCtemptalk + $TEMPtalk);
|
||||
}
|
||||
$q++;
|
||||
@@ -532,7 +535,7 @@ else
|
||||
else
|
||||
{$out_of_call_time++;}
|
||||
if ($DB)
|
||||
{echo "$call_time > $CTstart | $call_time < $CTstop | $Cwday | $Chour | $Hcalltime[$Chour] | $talk_sec[$i]\n";}
|
||||
{$MAIN.="$call_time > $CTstart | $call_time < $CTstop | $Cwday | $Chour | $Hcalltime[$Chour] | $talk_sec[$i]\n";}
|
||||
$p++;
|
||||
}
|
||||
if ( ($answer_count[$i] > 0) and ($talk_sec[$i] > 0) )
|
||||
@@ -547,7 +550,7 @@ else
|
||||
if ($print_calls > 0)
|
||||
{
|
||||
$PCtemptalkmin = ($PCtemptalk / 60);
|
||||
echo "$q\t$PCtemptalk\t$PCtemptalkmin\n";
|
||||
$MAIN.="$q\t$PCtemptalk\t$PCtemptalkmin\n";
|
||||
}
|
||||
|
||||
$TOTcalls_count = ($TOTcalls_count + $calls_count[$i]);
|
||||
@@ -577,6 +580,7 @@ else
|
||||
while(strlen($groupDISPLAY)>40) {$groupDISPLAY = substr("$groupDISPLAY", 0, -1);}
|
||||
|
||||
$MAIN .= "| $groupDISPLAY | $gTOTALcalls | $gANSWERcalls | $gSUMtalk | $gAVGtalk | $gSUMqueue | $gAVGqueue | $gMAXqueue | $gDROPcalls |";
|
||||
$CSV_main.="\"$groupDISPLAY\",\"$gTOTALcalls\",\"$gANSWERcalls\",\"$gSUMtalk\",\"$gAVGtalk\",\"$gSUMqueue\",\"$gAVGqueue\",\"$gMAXqueue\",\"$gDROPcalls\"\n";
|
||||
$MAIN .= "<!-- OUT OF CALLTIME: $out_of_call_time -->\n";
|
||||
|
||||
### hour by hour sumaries
|
||||
@@ -587,6 +591,9 @@ else
|
||||
$SUBoutput .= "| HOUR | CALLS | ANSWER | TALK | TALK | TIME | TIME | TIME | CALLS |\n";
|
||||
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
||||
|
||||
$CSV_subreports.="\n\n\"$group[$i] - $group_name[$i]\"\n\"HOURLY BREAKDOWN:\"\n";
|
||||
$CSV_subreports.="\"HOUR\",\"TOTAL CALLS\",\"TOTAL ANSWER\",\" TOTAL TALK\",\" AVERAGE TALK\",\" TOTAL QUEUE TIME\",\" AVERAGE QUEUE TIME\",\" MAXIMUM QUEUE TIME\",\" TOTAL ABANDON CALLS\"\n";
|
||||
|
||||
$h=0;
|
||||
while ($h < 24)
|
||||
{
|
||||
@@ -633,6 +640,7 @@ else
|
||||
$hPRINT = sprintf("%2s", $h);
|
||||
|
||||
$SUBoutput .= "| $hPRINT | $hTOTALcalls | $hANSWERcalls | $hSUMtalk | $hAVGtalk | $hSUMqueue | $hAVGqueue | $hMAXqueue | $hDROPcalls |\n";
|
||||
$CSV_subreports.="\"$hPRINT\",\"$hTOTALcalls\",\"$hANSWERcalls\",\"$hSUMtalk\",\"$hAVGtalk\",\"$hSUMqueue\",\"$hAVGqueue\",\"$hMAXqueue\",\"$hDROPcalls\"\n";
|
||||
}
|
||||
|
||||
$h++;
|
||||
@@ -666,6 +674,8 @@ else
|
||||
$SUBoutput .= "|TOTALS| $hTOTcalls_count | $hTOTanswer_count | $hTOTtalk_sec | $hTOTtalk_avg | $hTOTqueue_seconds | $hTOTqueue_avg | $hTOTmax_queue_seconds | $hTOTdrop_count |\n";
|
||||
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
||||
|
||||
$CSV_subreports.="\"TOTALS\",\"$hTOTcalls_count\",\"$hTOTanswer_count\",\"$hTOTtalk_sec\",\"$hTOTtalk_avg\",\"$hTOTqueue_seconds\",\"$hTOTqueue_avg\",\"$hTOTmax_queue_seconds\",\"$hTOTdrop_count\"\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
|
||||
@@ -700,20 +710,48 @@ else
|
||||
$MAIN .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
||||
$MAIN .= "| TOTALS In-Groups: $i | $TOTcalls_count | $TOTanswer_count | $TOTtalk_sec | $TOTtalk_avg | $TOTqueue_seconds | $TOTqueue_avg | $TOTmax_queue_seconds | $TOTdrop_count |\n";
|
||||
$MAIN .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
||||
$CSV_main.="\"TOTALS In-Groups: $i\",\"$TOTcalls_count\",\"$TOTanswer_count\",\"$TOTtalk_sec\",\"$TOTtalk_avg\",\"$TOTqueue_seconds\",\"$TOTqueue_avg\",\"$TOTmax_queue_seconds\",\"$TOTdrop_count\"\n";
|
||||
}
|
||||
|
||||
if ($costformat > 0)
|
||||
{
|
||||
echo "</PRE>\n<B>";
|
||||
$MAIN.="</PRE>\n<B>";
|
||||
$inbound_cost = ($rawTOTtalk_min * $inbound_rate);
|
||||
$inbound_cost = sprintf("%8.2f", $inbound_cost);
|
||||
|
||||
echo "INBOUND $query_date to $end_date, $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
|
||||
$MAIN.="INBOUND $query_date to $end_date, $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
|
||||
|
||||
exit;
|
||||
}
|
||||
|
||||
|
||||
if ($file_download > 0)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_CLOSERsummary_hourly_$US$FILE_TIME.csv";
|
||||
$CSV_text=$CSV_main.$CSV_subreports;
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
|
||||
echo "$HEADER";
|
||||
require("admin_header.php");
|
||||
echo "$MAIN";
|
||||
echo "$SUBoutput";
|
||||
|
||||
@@ -722,13 +760,14 @@ else
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\n\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
echo "</PRE>";
|
||||
echo "</TD></TR></TABLE>";
|
||||
|
||||
echo "</BODY></HTML>";
|
||||
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_DIDstats.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -12,6 +12,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1809 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -34,6 +35,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -47,7 +50,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -66,18 +69,18 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -91,13 +94,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -120,7 +123,7 @@ if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
$stmt="select did_id,did_pattern,did_description from vicidial_inbound_dids order by did_pattern;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $groups_to_print)
|
||||
@@ -153,112 +156,105 @@ else
|
||||
# $group_SQL = "group_id IN($group_SQL)";
|
||||
}
|
||||
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: black; background-color: #99FF99}
|
||||
.red {color: black; background-color: #FF9999}
|
||||
.orange {color: black; background-color: #FFCC99}
|
||||
-->
|
||||
</STYLE>
|
||||
|
||||
<?php
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: black; background-color: #99FF99}\n";
|
||||
$HEADER.=" .red {color: black; background-color: #FF9999}\n";
|
||||
$HEADER.=" .orange {color: black; background-color: #FFCC99}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
echo "<BR>\n";
|
||||
echo "$group_ct|$group_string|$group_SQL\n";
|
||||
echo "<BR>\n";
|
||||
echo "$shift|$query_date|$end_date\n";
|
||||
echo "<BR>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$shift|$query_date|$end_date\n";
|
||||
$MAIN.="<BR>\n";
|
||||
}
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE BORDER=0 CELLPADDING=2 CELLSPACING=2><TR><TD align=center valign=top>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<TABLE BORDER=0 CELLPADDING=2 CELLSPACING=2><TR><TD align=center valign=top>\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'query_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
echo "<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
echo "</TD><TD align=center valign=top>\n";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
$MAIN.="</TD><TD align=center valign=top>\n";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if (ereg("\|$groups[$o]\|",$group_string))
|
||||
{echo "<option selected value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
||||
{$MAIN.="<option selected value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
||||
{$MAIN.="<option value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD align=center valign=top>\n";
|
||||
echo "<SELECT SIZE=1 NAME=shift>\n";
|
||||
echo "<option selected value=\"$shift\">$shift</option>\n";
|
||||
echo "<option value=\"\">--</option>\n";
|
||||
echo "<option value=\"AM\">AM</option>\n";
|
||||
echo "<option value=\"PM\">PM</option>\n";
|
||||
echo "<option value=\"ALL\">ALL</option>\n";
|
||||
echo "<option value=\"DAYTIME\">DAYTIME</option>\n";
|
||||
echo "<option value=\"10AM-6PM\">10AM-6PM</option>\n";
|
||||
echo "<option value=\"9AM-1AM\">9AM-1AM</option>\n";
|
||||
echo "<option value=\"845-1745\">845-1745</option>\n";
|
||||
echo "<option value=\"1745-100\">1745-100</option>\n";
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD align=center valign=top>\n";
|
||||
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"./admin.php?ADD=3311&did_id=$group[0]\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD align=center valign=top>\n";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
|
||||
$MAIN.="<option selected value=\"$shift\">$shift</option>\n";
|
||||
$MAIN.="<option value=\"\">--</option>\n";
|
||||
$MAIN.="<option value=\"AM\">AM</option>\n";
|
||||
$MAIN.="<option value=\"PM\">PM</option>\n";
|
||||
$MAIN.="<option value=\"ALL\">ALL</option>\n";
|
||||
$MAIN.="<option value=\"DAYTIME\">DAYTIME</option>\n";
|
||||
$MAIN.="<option value=\"10AM-6PM\">10AM-6PM</option>\n";
|
||||
$MAIN.="<option value=\"9AM-1AM\">9AM-1AM</option>\n";
|
||||
$MAIN.="<option value=\"845-1745\">845-1745</option>\n";
|
||||
$MAIN.="<option value=\"1745-100\">1745-100</option>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD align=center valign=top>\n";
|
||||
$MAIN.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS&shift=$shift&DB=$DB&SUBMIT=$SUBMIT&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=3311&did_id=$group[0]\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</FORM>\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>";
|
||||
$MAIN.="<PRE><FONT SIZE=2>";
|
||||
|
||||
|
||||
if (!$group)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.="\n\n";
|
||||
$MAIN.="PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -343,10 +339,13 @@ else
|
||||
$DURATIONday++;
|
||||
}
|
||||
|
||||
echo "Inbound DID Report $NOW_TIME\n";
|
||||
echo "\n";
|
||||
echo "Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
|
||||
#echo "Time range day sec: $SQsec - $EQsec Day range in epoch: $SQepoch - $EQepoch Start: $SQepochDAY\n";
|
||||
$MAIN.="Inbound DID Report $NOW_TIME\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
|
||||
#$MAIN.="Time range day sec: $SQsec - $EQsec Day range in epoch: $SQepoch - $EQepoch Start: $SQepochDAY\n";
|
||||
|
||||
$CSV_text1.="\"Inbound DID Report\",\"$NOW_TIME\"\n\n";
|
||||
$CSV_text1.="\"Time range $DURATIONday days:\",\"$query_date_BEGIN to $query_date_END\"\n\n";
|
||||
|
||||
$d=0;
|
||||
while ($d < $DURATIONday)
|
||||
@@ -452,7 +451,7 @@ else
|
||||
### GRAB ALL RECORDS WITHIN RANGE FROM THE DATABASE ###
|
||||
$stmt="select UNIX_TIMESTAMP(call_date),extension from vicidial_did_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and did_id IN($group_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$records_to_grab = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
$extension[0]='';
|
||||
@@ -479,7 +478,7 @@ else
|
||||
$default_route='';
|
||||
$stmt="select did_route from vicidial_inbound_dids where did_pattern='default';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$Drecords_to_grab = mysql_num_rows($rslt);
|
||||
if ($Drecords_to_grab > 0)
|
||||
{
|
||||
@@ -491,11 +490,13 @@ else
|
||||
### TOTALS DID SUMMARY SECTION ###
|
||||
if (strlen($extension[0]) > 0)
|
||||
{
|
||||
echo "DID Summary:\n";
|
||||
echo "+--------------------+--------------------------------+------------+------------+\n";
|
||||
echo "| DID | DESCRIPTION | ROUTE | CALLS |\n";
|
||||
echo "+--------------------+--------------------------------+------------+------------+\n";
|
||||
$MAIN.="DID Summary:\n";
|
||||
$MAIN.="+--------------------+--------------------------------+------------+------------+\n";
|
||||
$MAIN.="| DID | DESCRIPTION | ROUTE | CALLS |\n";
|
||||
$MAIN.="+--------------------+--------------------------------+------------+------------+\n";
|
||||
|
||||
$CSV_text1.="\"DID Summary:\"\n";
|
||||
$CSV_text1.="\"DID\",\"DESCRIPTION\",\"ROUTE\",\"CALLS\"\n";
|
||||
|
||||
$stats_array = array_group_count($extension, 'desc');
|
||||
$stats_array_ct = count($stats_array);
|
||||
@@ -527,17 +528,20 @@ else
|
||||
$stat_route = sprintf("%-10s", $stat_route);
|
||||
$stat_count = sprintf("%10s", $stat_count);
|
||||
|
||||
$CSV_text1.="\"$stat_pattern\",\"$stat_description\",\"$stat_route\",\"$stat_count\"\n";
|
||||
|
||||
$stat_pattern = "<a href=\"admin.php?ADD=3311&did_pattern=$stat_pattern\">$stat_pattern</a>";
|
||||
|
||||
echo "| $stat_pattern | $stat_description | $stat_route | $stat_count |\n";
|
||||
$MAIN.="| $stat_pattern | $stat_description | $stat_route | $stat_count |\n";
|
||||
$d++;
|
||||
}
|
||||
|
||||
$FtotCALLS = sprintf("%10s", $totCALLS);
|
||||
|
||||
echo "+--------------------+--------------------------------+------------+------------+\n";
|
||||
echo "| TOTALS | $FtotCALLS |\n";
|
||||
echo "+------------------------------------------------------------------+------------+\n";
|
||||
$MAIN.="+--------------------+--------------------------------+------------+------------+\n";
|
||||
$MAIN.="| TOTALS | $FtotCALLS |\n";
|
||||
$MAIN.="+------------------------------------------------------------------+------------+\n";
|
||||
$CSV_text1.="\"\",\"\",\"TOTALS\",\"$FtotCALLS\"\n";
|
||||
}
|
||||
|
||||
|
||||
@@ -589,11 +593,14 @@ else
|
||||
|
||||
###################################################
|
||||
### TOTALS DATE SUMMARY SECTION ###
|
||||
echo "\nDate Summary:\n";
|
||||
echo "+-------------------------------------------+--------+\n";
|
||||
echo "| SHIFT | |\n";
|
||||
echo "| DATE-TIME RANGE | CALLS |\n";
|
||||
echo "+-------------------------------------------+--------+\n";
|
||||
$MAIN.="\nDate Summary:\n";
|
||||
$MAIN.="+-------------------------------------------+--------+\n";
|
||||
$MAIN.="| SHIFT | |\n";
|
||||
$MAIN.="| DATE-TIME RANGE | CALLS |\n";
|
||||
$MAIN.="+-------------------------------------------+--------+\n";
|
||||
|
||||
$CSV_text1.="\n\"Date Summary:\"\n";
|
||||
$CSV_text1.="\"SHIFT DATE-TIME RANGE\",\"CALLS\"\n";
|
||||
|
||||
$d=0;
|
||||
while ($d < $DURATIONday)
|
||||
@@ -624,15 +631,17 @@ else
|
||||
{$totCALLSdate[$d]='';}
|
||||
$totCALLSdate[$d] = sprintf("%6s", $totCALLSdate[$d]);
|
||||
|
||||
echo "| $daySTART[$d] - $dayEND[$d] | $totCALLSdate[$d] |\n";
|
||||
$MAIN.="| $daySTART[$d] - $dayEND[$d] | $totCALLSdate[$d] |\n";
|
||||
$CSV_text1.="\"$daySTART[$d]\",\"$dayEND[$d]\",\"$totCALLSdate[$d]\"\n";
|
||||
$d++;
|
||||
}
|
||||
|
||||
$FtotCALLS = sprintf("%6s", $totCALLS);
|
||||
|
||||
echo "+-------------------------------------------+--------+\n";
|
||||
echo "| TOTALS | $FtotCALLS |\n";
|
||||
echo "+-------------------------------------------+--------+\n";
|
||||
$MAIN.="+-------------------------------------------+--------+\n";
|
||||
$MAIN.="| TOTALS | $FtotCALLS |\n";
|
||||
$MAIN.="+-------------------------------------------+--------+\n";
|
||||
$CSV_text1.="\"TOTALS\",\"$FtotCALLS\"\n";
|
||||
|
||||
|
||||
## FORMAT OUTPUT ##
|
||||
@@ -666,14 +675,16 @@ else
|
||||
###################################################################
|
||||
######### HOLD TIME, CALL AND DROP STATS 15-MINUTE INCREMENTS ####
|
||||
|
||||
echo "\n";
|
||||
echo "---------- HOLD TIME, CALL AND DROP STATS\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="---------- HOLD TIME, CALL AND DROP STATS\n";
|
||||
|
||||
echo "<FONT SIZE=0>";
|
||||
$CSV_text1.="\n\"HOLD TIME, CALL AND DROP STATS\"\n";
|
||||
|
||||
echo "<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
||||
echo "<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
||||
echo "GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
|
||||
$MAIN.="<FONT SIZE=0>";
|
||||
|
||||
$MAIN.="<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
||||
$MAIN.="<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
||||
$MAIN.="GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
|
||||
|
||||
|
||||
$k=1;
|
||||
@@ -736,10 +747,12 @@ else
|
||||
}
|
||||
|
||||
|
||||
echo "+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
echo "| TIME | CALLS HANDLED | |\n";
|
||||
echo "| 15 MIN INT |$call_scale| TOTAL |\n";
|
||||
echo "+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
$MAIN.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
$MAIN.="| TIME | CALLS HANDLED | |\n";
|
||||
$MAIN.="| 15 MIN INT |$call_scale| TOTAL |\n";
|
||||
$MAIN.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
|
||||
$CSV_text1.="\"TIME 15-MIN INT\",\"TOTAL\"\n";
|
||||
|
||||
$i=0;
|
||||
while ($i < $TOTintervals)
|
||||
@@ -761,9 +774,10 @@ else
|
||||
$TOT_lines++;
|
||||
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
||||
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
||||
echo "|$HMdisplay[$i]|";
|
||||
# $k=0; while ($k <= 22) {echo " "; $k++;}
|
||||
# echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
$MAIN.="|$HMdisplay[$i]|";
|
||||
$CSV_text1.="\"$HMdisplay[$i]\",";
|
||||
# $k=0; while ($k <= 22) {$MAIN.=" "; $k++;}
|
||||
# $MAIN.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -776,14 +790,15 @@ else
|
||||
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
||||
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
||||
|
||||
# echo "|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
||||
echo "|$HMdisplay[$i]|";
|
||||
# $k=0; while ($k <= $Xavg_hold) {echo "*"; $k++; $char_counter++;}
|
||||
# if ($char_counter >= 22) {echo "H</SPAN>"; $char_counter++;}
|
||||
# else {echo "*H</SPAN>"; $char_counter++; $char_counter++;}
|
||||
# $k=0; while ($k <= $Yavg_hold) {echo " "; $k++; $char_counter++;}
|
||||
# while ($char_counter <= 22) {echo " "; $char_counter++;}
|
||||
# echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
# $MAIN.="|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
||||
$MAIN.="|$HMdisplay[$i]|";
|
||||
$CSV_text1.="\"$HMdisplay[$i]\",\"\"";
|
||||
# $k=0; while ($k <= $Xavg_hold) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
# if ($char_counter >= 22) {$MAIN.="H</SPAN>"; $char_counter++;}
|
||||
# else {$MAIN.="*H</SPAN>"; $char_counter++; $char_counter++;}
|
||||
# $k=0; while ($k <= $Yavg_hold) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
# while ($char_counter <= 22) {$MAIN.=" "; $char_counter++;}
|
||||
# $MAIN.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
||||
}
|
||||
### END HOLD TIME TOTALS GRAPH ###
|
||||
|
||||
@@ -800,9 +815,10 @@ else
|
||||
{
|
||||
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
# echo " |";
|
||||
$k=0; while ($k <= 72) {echo " "; $k++;}
|
||||
echo "| $qrtCALLS[$i] |\n";
|
||||
# $MAIN.=" |";
|
||||
$k=0; while ($k <= 72) {$MAIN.=" "; $k++;}
|
||||
$MAIN.="| $qrtCALLS[$i] |\n";
|
||||
$CSV_text1.="\"0\"\n";
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -817,13 +833,14 @@ else
|
||||
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
|
||||
echo "<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {echo "*"; $k++; $char_counter++;}
|
||||
if ($char_counter > 71) {echo "C</SPAN>"; $char_counter++;}
|
||||
else {echo "*C</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 72) {echo " "; $char_counter++;}
|
||||
echo "| $qrtCALLS[$i] |\n";
|
||||
$MAIN.="<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
if ($char_counter > 71) {$MAIN.="C</SPAN>"; $char_counter++;}
|
||||
else {$MAIN.="*C</SPAN>"; $char_counter++; $char_counter++;}
|
||||
$k=0; while ($k <= $Yhour_count) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 72) {$MAIN.=" "; $char_counter++;}
|
||||
$MAIN.="| $qrtCALLS[$i] |\n";
|
||||
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -837,15 +854,16 @@ else
|
||||
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
||||
$qrtDROPS[$i] = sprintf("%5s", $qrtDROPS[$i]);
|
||||
|
||||
echo "<SPAN class=\"red\">";
|
||||
$k=0; while ($k <= $Xdrop_count) {echo ">"; $k++; $char_counter++;}
|
||||
echo "D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
||||
$k=0; while ($k <= $XXhour_count) {echo "*"; $k++; $char_counter++;}
|
||||
echo "C</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 72) {echo " "; $char_counter++;}
|
||||
$MAIN.="<SPAN class=\"red\">";
|
||||
$k=0; while ($k <= $Xdrop_count) {$MAIN.=">"; $k++; $char_counter++;}
|
||||
$MAIN.="D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
||||
$k=0; while ($k <= $XXhour_count) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
$MAIN.="C</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 72) {$MAIN.=" "; $char_counter++;}
|
||||
|
||||
echo "| $qrtCALLS[$i] |\n";
|
||||
$MAIN.="| $qrtCALLS[$i] |\n";
|
||||
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
||||
}
|
||||
}
|
||||
### END CALLS TOTALS GRAPH ###
|
||||
@@ -866,20 +884,48 @@ else
|
||||
$totCALLS = sprintf("%5s", $totCALLS);
|
||||
|
||||
|
||||
echo "+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
echo "| TOTAL | | $totCALLS |\n";
|
||||
echo "+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
$MAIN.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
$MAIN.="| TOTAL | | $totCALLS |\n";
|
||||
$MAIN.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
||||
|
||||
$CSV_text1.="\"TOTAL\",\"$totCALLS\"\n";
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="</PRE>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
}
|
||||
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_DIDstats_$US$FILE_TIME.csv";
|
||||
$CSV_var="CSV_text".$file_download;
|
||||
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
||||
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
}
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -17,6 +17,7 @@
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110525-1907 - Added support for outbound log analysis
|
||||
# 110703-1850 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -40,6 +41,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -57,7 +60,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -76,18 +79,18 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -101,13 +104,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -143,7 +146,7 @@ if ($type == 'inbound')
|
||||
else
|
||||
{$stmt="select campaign_id,campaign_name from vicidial_campaigns order by campaign_id $whereLOGallowed_campaignsSQL;";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
if ($type == 'inbound')
|
||||
@@ -189,7 +192,7 @@ else
|
||||
|
||||
$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statcats_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statcats_to_print)
|
||||
@@ -200,20 +203,18 @@ while ($i < $statcats_to_print)
|
||||
$vsc_count[$i] = 0;
|
||||
$i++;
|
||||
}
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
<?php
|
||||
if ($shift == 'RANGE')
|
||||
{
|
||||
$query_date_BEGIN = "$query_date";
|
||||
@@ -257,174 +258,169 @@ $end_date_D = $end_dateARRAY[0];
|
||||
$end_date_T = $end_dateARRAY[1];
|
||||
|
||||
|
||||
?>
|
||||
|
||||
<script language="JavaScript" src="calendar_db.js"></script>
|
||||
<link rel="stylesheet" href="calendar.css">
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
<?php
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
echo "<BR>\n";
|
||||
echo "$group_ct|$group_string|$group_SQL\n";
|
||||
echo "<BR>\n";
|
||||
echo "$shift|$query_date|$end_date\n";
|
||||
echo "<BR>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$shift|$query_date|$end_date\n";
|
||||
$MAIN.="<BR>\n";
|
||||
}
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=type VALUE=\"$type\">\n";
|
||||
echo "Date Range:<BR>\n";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=type VALUE=\"$type\">\n";
|
||||
$MAIN.="Date Range:<BR>\n";
|
||||
|
||||
echo "<INPUT TYPE=hidden NAME=query_date ID=query_date VALUE=\"$query_date\">\n";
|
||||
echo "<INPUT TYPE=hidden NAME=end_date ID=end_date VALUE=\"$end_date\">\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date_D SIZE=11 MAXLENGTH=10 VALUE=\"$query_date_D\">";
|
||||
$MAIN.="<INPUT TYPE=hidden NAME=query_date ID=query_date VALUE=\"$query_date\">\n";
|
||||
$MAIN.="<INPUT TYPE=hidden NAME=end_date ID=end_date VALUE=\"$end_date\">\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=query_date_D SIZE=11 MAXLENGTH=10 VALUE=\"$query_date_D\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date_D'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'query_date_D'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
echo " <INPUT TYPE=TEXT NAME=query_date_T SIZE=9 MAXLENGTH=8 VALUE=\"$query_date_T\">";
|
||||
$MAIN.=" <INPUT TYPE=TEXT NAME=query_date_T SIZE=9 MAXLENGTH=8 VALUE=\"$query_date_T\">";
|
||||
|
||||
echo "<BR> to <BR><INPUT TYPE=TEXT NAME=end_date_D SIZE=11 MAXLENGTH=10 VALUE=\"$end_date_D\">";
|
||||
$MAIN.="<BR> to <BR><INPUT TYPE=TEXT NAME=end_date_D SIZE=11 MAXLENGTH=10 VALUE=\"$end_date_D\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date_D'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date_D'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
echo " <INPUT TYPE=TEXT NAME=end_date_T SIZE=9 MAXLENGTH=8 VALUE=\"$end_date_T\">";
|
||||
$MAIN.=" <INPUT TYPE=TEXT NAME=end_date_T SIZE=9 MAXLENGTH=8 VALUE=\"$end_date_T\">";
|
||||
|
||||
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
|
||||
if ($type == 'inbound')
|
||||
{
|
||||
echo "Inbound Groups: \n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="Inbound Groups: \n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if (ereg("\|$LISTgroups[$o]\|",$group_string))
|
||||
{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
{$MAIN.="<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
{$MAIN.="<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
echo "<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a> | ";
|
||||
echo "<a href=\"./AST_CLOSERstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">CLOSER REPORT</a> \n";
|
||||
echo "</FONT>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&type=$type&query_date=$query_date&end_date=$end_date&query_date_D=$query_date_D&query_date_T=$query_date_T&end_date_D=$end_date_D&end_date_T=$end_date_T$groupQS&shift=$shift&file_download=1\">DOWNLOAD</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=999999\">REPORTS</a> | ";
|
||||
$MAIN.="<a href=\"./AST_CLOSERstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">CLOSER REPORT</a> \n";
|
||||
$MAIN.="</FONT>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "Campaigns: \n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="Campaigns: \n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if (ereg("\|$LISTgroups[$o]\|",$group_string))
|
||||
{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
{$MAIN.="<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
{$MAIN.="<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroups_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
echo "<a href=\"./admin.php?ADD=31&campaign_id=$group[0]\">MODIFY</a> | ";
|
||||
echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a> | ";
|
||||
echo "<a href=\"./AST_VDADstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">OUTBOUND REPORT</a> \n";
|
||||
echo "</FONT>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&type=$type&query_date=$query_date&end_date=$end_date&query_date_D=$query_date_D&query_date_T=$query_date_T&end_date_D=$end_date_D&end_date_T=$end_date_T$groupQS&shift=$shift&file_download=1\">DOWNLOAD</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=31&campaign_id=$group[0]\">MODIFY</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=999999\">REPORTS</a> | ";
|
||||
$MAIN.="<a href=\"./AST_VDADstats.php?query_date=$query_date&end_date=$end_date&shift=$shift$groupQS\">OUTBOUND REPORT</a> \n";
|
||||
$MAIN.="</FONT>\n";
|
||||
}
|
||||
|
||||
echo "</TD></TR>\n";
|
||||
echo "<TR><TD>\n";
|
||||
$MAIN.="</TD></TR>\n";
|
||||
$MAIN.="<TR><TD>\n";
|
||||
|
||||
#echo "<SELECT SIZE=1 NAME=group>\n";
|
||||
#$MAIN.="<SELECT SIZE=1 NAME=group>\n";
|
||||
# $o=0;
|
||||
# while ($groups_to_print > $o)
|
||||
# {
|
||||
# if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
# else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
# if ($groups[$o] == $group) {$MAIN.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
# else {$MAIN.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
# $o++;
|
||||
# }
|
||||
#echo "</SELECT>\n";
|
||||
echo "Shift: <SELECT SIZE=1 NAME=shift>\n";
|
||||
echo "<option selected value=\"$shift\">$shift</option>\n";
|
||||
echo "<option value=\"\">--</option>\n";
|
||||
echo "<option value=\"AM\">AM</option>\n";
|
||||
echo "<option value=\"PM\">PM</option>\n";
|
||||
echo "<option value=\"ALL\">ALL</option>\n";
|
||||
echo "<option value=\"RANGE\">RANGE</option>\n";
|
||||
echo "</SELECT>\n";
|
||||
#$MAIN.="</SELECT>\n";
|
||||
$MAIN.="Shift: <SELECT SIZE=1 NAME=shift>\n";
|
||||
$MAIN.="<option selected value=\"$shift\">$shift</option>\n";
|
||||
$MAIN.="<option value=\"\">--</option>\n";
|
||||
$MAIN.="<option value=\"AM\">AM</option>\n";
|
||||
$MAIN.="<option value=\"PM\">PM</option>\n";
|
||||
$MAIN.="<option value=\"ALL\">ALL</option>\n";
|
||||
$MAIN.="<option value=\"RANGE\">RANGE</option>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
|
||||
?>
|
||||
<SCRIPT LANGUAGE="JavaScript">
|
||||
$MAIN.="<SCRIPT LANGUAGE=\"JavaScript\">\n";
|
||||
|
||||
function submit_form()
|
||||
{
|
||||
document.vicidial_report.end_date.value = document.vicidial_report.end_date_D.value + " " + document.vicidial_report.end_date_T.value;
|
||||
document.vicidial_report.query_date.value = document.vicidial_report.query_date_D.value + " " + document.vicidial_report.query_date_T.value;
|
||||
$MAIN.="function submit_form()\n";
|
||||
$MAIN.=" {\n";
|
||||
$MAIN.=" document.vicidial_report.end_date.value = document.vicidial_report.end_date_D.value + \" \" + document.vicidial_report.end_date_T.value;\n";
|
||||
$MAIN.=" document.vicidial_report.query_date.value = document.vicidial_report.query_date_D.value + \" \" + document.vicidial_report.query_date_T.value;\n";
|
||||
$MAIN.=" document.vicidial_report.submit();\n";
|
||||
$MAIN.=" }\n";
|
||||
|
||||
document.vicidial_report.submit();
|
||||
}
|
||||
$MAIN.="</SCRIPT>\n";
|
||||
|
||||
</SCRIPT>
|
||||
$MAIN.=" <input type=button value=\"SUBMIT\" name=smt id=smt onClick=\"submit_form()\">\n";
|
||||
|
||||
<input type=button value="SUBMIT" name=smt id=smt onClick="submit_form()">
|
||||
<?php
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n\n";
|
||||
$MAIN.="<PRE><FONT SIZE=2>\n\n";
|
||||
|
||||
|
||||
if ($groups_to_print < 1)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.="\n\n";
|
||||
$MAIN.="PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
{
|
||||
echo "IVR Stats Report: $query_date_BEGIN to $query_date_END $NOW_TIME\n";
|
||||
echo " $group_string\n";
|
||||
$MAIN.="IVR Stats Report: $query_date_BEGIN to $query_date_END $NOW_TIME\n";
|
||||
$MAIN.=" $group_string\n";
|
||||
|
||||
$CSV_text.="\"IVR Stats Report: $query_date_BEGIN to $query_date_END\",\"$NOW_TIME\"\n";
|
||||
|
||||
$TOTALcalls=0;
|
||||
$NOCALLERIDcalls=0;
|
||||
@@ -442,7 +438,7 @@ else
|
||||
$stmt="select uniqueid,caller_code,event_date,campaign_id,menu_id,menu_action,UNIX_TIMESTAMP(event_date),caller_code from vicidial_outbound_ivr_log where event_date >= '$query_date_BEGIN' and event_date <= '$query_date_END' and campaign_id IN($group_SQL) order by uniqueid,event_date,menu_action desc;";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$logs_to_print = mysql_num_rows($rslt);
|
||||
$p=0;
|
||||
while ($p < $logs_to_print)
|
||||
@@ -467,11 +463,11 @@ else
|
||||
$r=-1;
|
||||
while ($p < $logs_to_print)
|
||||
{
|
||||
if ($DB > 0) {echo "$p|$uniqueid[$p]|$comment_b[$p]";}
|
||||
if ($DB > 0) {$MAIN.="$p|$uniqueid[$p]|$comment_b[$p]";}
|
||||
if ($last_uniqueid === "$uniqueid[$p]")
|
||||
{
|
||||
$unique_calls[$r] .= "----------$comment_b[$p]";
|
||||
if ($DB > 0) {echo " $r|$unique_calls[$r]\n";}
|
||||
if ($DB > 0) {$MAIN.=" $r|$unique_calls[$r]\n";}
|
||||
$last_epoch[$r]=$epoch[$p];
|
||||
}
|
||||
else
|
||||
@@ -493,7 +489,7 @@ else
|
||||
$unique_calls[$r] = $comment_b[$p];
|
||||
$FLOWuniqueid[$r] = "$uniqueid[$p]";
|
||||
$last_uniqueid = "$uniqueid[$p]";
|
||||
if ($DB > 0) {echo " $r|$unique_calls[$r]\n";}
|
||||
if ($DB > 0) {$MAIN.=" $r|$unique_calls[$r]\n";}
|
||||
}
|
||||
$p++;
|
||||
}
|
||||
@@ -510,7 +506,7 @@ else
|
||||
$s=0;
|
||||
while ($s <= $r)
|
||||
{
|
||||
if ($DB > 0) {echo "$s|$unique_calls[$s]\n";}
|
||||
if ($DB > 0) {$MAIN.="$s|$unique_calls[$s]\n";}
|
||||
if ($last_Suniqueid === "$unique_calls[$s]")
|
||||
{
|
||||
$STunique_calls_count[$p]++;
|
||||
@@ -538,11 +534,15 @@ else
|
||||
}
|
||||
|
||||
#### PRINT TOTAL CALLS INTO THIS IVR
|
||||
echo "\n";
|
||||
echo "Calls taken into this IVR: $TOTALcalls\n";
|
||||
echo "Calls with no CallerID: $NOCALLERIDcalls\n";
|
||||
echo "Unique Callers: $UNIQUEcallers\n";
|
||||
echo "\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="Calls taken into this IVR: $TOTALcalls\n";
|
||||
$MAIN.="Calls with no CallerID: $NOCALLERIDcalls\n";
|
||||
$MAIN.="Unique Callers: $UNIQUEcallers\n";
|
||||
$MAIN.="\n";
|
||||
|
||||
$CSV_text.="\"Calls taken into this IVR: $TOTALcalls\"\n";
|
||||
$CSV_text.="\"Calls with no CallerID: $NOCALLERIDcalls\"\n";
|
||||
$CSV_text.="\"Unique Callers: $UNIQUEcallers\"\n\n";
|
||||
|
||||
### sort call flows for counting
|
||||
if ($p > 0)
|
||||
@@ -577,11 +577,13 @@ else
|
||||
### put call flows and counts together for sorting again
|
||||
$s=0;
|
||||
|
||||
echo "+--------+--------+--------+--------+------+------+\n";
|
||||
echo "| | | QUEUE | QUEUE | IVR | TOTAL|\n";
|
||||
echo "| IVR | QUEUE | DROP | DROP | AVG | AVG |\n";
|
||||
echo "| CALLS | CALLS | CALLS | PERCENT| TIME | TIME | CALL PATH\n";
|
||||
echo "+--------+--------+--------+--------+------+------+------------\n";
|
||||
$MAIN.="+--------+--------+--------+--------+------+------+\n";
|
||||
$MAIN.="| | | QUEUE | QUEUE | IVR | TOTAL|\n";
|
||||
$MAIN.="| IVR | QUEUE | DROP | DROP | AVG | AVG |\n";
|
||||
$MAIN.="| CALLS | CALLS | CALLS | PERCENT| TIME | TIME | CALL PATH\n";
|
||||
$MAIN.="+--------+--------+--------+--------+------+------+------------\n";
|
||||
|
||||
$CSV_text.="\"\",\"IVR CALLS\",\"QUEUE CALLS\",\"QUEUE DROP CALLS\",\"QUEUE DROP PERCENT\",\"IVR AVG TIME\",\"TOTAL AVG TIME\",\"CALL PATH\"\n";
|
||||
|
||||
while ($s <= $p)
|
||||
{
|
||||
@@ -600,7 +602,7 @@ else
|
||||
##### Grab all records for the IVR for the specified time period
|
||||
$stmt="select status,length_in_sec from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and uniqueid IN($FLOWunique_calls_list[$s]);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$vcl_statuses_to_print = mysql_num_rows($rslt);
|
||||
$w=0;
|
||||
while ($w < $vcl_statuses_to_print)
|
||||
@@ -638,7 +640,8 @@ else
|
||||
$totFLOWtotal = ($totFLOWtotal + $FLOWtotal[$s]);
|
||||
$totFLOWdrop = ($totFLOWdrop + $FLOWdrop[$s]);
|
||||
|
||||
echo "| $FLOWsummary[0] | $FLOWtotal[$s] | $FLOWdrop[$s] | $FLOWdropPCT[$s]%| $avgFLOWivr_time[$s] | $avgFLOWtotal_time[$s] | $FLOWsummary[1]\n";
|
||||
$MAIN.="| $FLOWsummary[0] | $FLOWtotal[$s] | $FLOWdrop[$s] | $FLOWdropPCT[$s]%| $avgFLOWivr_time[$s] | $avgFLOWtotal_time[$s] | $FLOWsummary[1]\n";
|
||||
$CSV_text.="\"\",\"$FLOWsummary[0]\",\"$FLOWtotal[$s]\",\"$FLOWdrop[$s]\",\"$FLOWdropPCT[$s]%\",\"$avgFLOWivr_time[$s]\",\"$avgFLOWtotal_time[$s]\",\"$FLOWsummary[1]\"\n";
|
||||
|
||||
$s++;
|
||||
}
|
||||
@@ -662,18 +665,19 @@ else
|
||||
}
|
||||
$totFLOWdropPCT = sprintf("%5s", $totFLOWdropPCT);
|
||||
|
||||
echo "+--------+--------+--------+--------+------+------+------------\n";
|
||||
echo "| $TOTALcalls | $totFLOWtotal | $totFLOWdrop | $totFLOWdropPCT% | $TavgFLOWivr_time | $TavgFLOWtotal_time |\n";
|
||||
echo "+--------+--------+--------+--------+------+------+\n";
|
||||
$MAIN.="+--------+--------+--------+--------+------+------+------------\n";
|
||||
$MAIN.="| $TOTALcalls | $totFLOWtotal | $totFLOWdrop | $totFLOWdropPCT% | $TavgFLOWivr_time | $TavgFLOWtotal_time |\n";
|
||||
$MAIN.="+--------+--------+--------+--------+------+------+\n";
|
||||
|
||||
$CSV_text.="\"\",\"$TOTALcalls\",\"$totFLOWtotal\",\"$totFLOWdrop\",\"$totFLOWdropPCT%\",\"$TavgFLOWivr_time\",\"$TavgFLOWtotal_time\"\n";
|
||||
|
||||
##############################
|
||||
######### TIME STATS
|
||||
|
||||
echo "\n";
|
||||
echo "---------- TIME STATS\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="---------- TIME STATS\n";
|
||||
|
||||
echo "<FONT SIZE=0>\n";
|
||||
$MAIN.="<FONT SIZE=0>\n";
|
||||
|
||||
$hi_hour_count=0;
|
||||
$last_full_record=0;
|
||||
@@ -690,7 +694,7 @@ else
|
||||
$stmt="select count(*) from vicidial_outbound_ivr_log where event_date >= '$query_date $h:00:00' and event_date <= '$query_date $h:14:59' and campaign_id IN($group_SQL) and menu_action='';";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$hour_count[$i] = $row[0];
|
||||
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
|
||||
@@ -707,7 +711,7 @@ else
|
||||
$stmt="select count(*) from vicidial_outbound_ivr_log where event_date >= '$query_date $h:15:00' and event_date <= '$query_date $h:29:59' and campaign_id IN($group_SQL) and menu_action='';";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$hour_count[$i] = $row[0];
|
||||
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
|
||||
@@ -723,7 +727,7 @@ else
|
||||
$stmt="select count(*) from vicidial_outbound_ivr_log where event_date >= '$query_date $h:30:00' and event_date <= '$query_date $h:44:59' and campaign_id IN($group_SQL) and menu_action='';";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$hour_count[$i] = $row[0];
|
||||
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
|
||||
@@ -739,7 +743,7 @@ else
|
||||
$stmt="select count(*) from vicidial_outbound_ivr_log where event_date >= '$query_date $h:45:00' and event_date <= '$query_date $h:59:59' and campaign_id IN($group_SQL) and menu_action='';";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$hour_count[$i] = $row[0];
|
||||
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
|
||||
@@ -756,8 +760,9 @@ else
|
||||
#$hour_multiplier = round($hour_multiplier, 0);
|
||||
}
|
||||
|
||||
echo "<!-- HICOUNT: $hi_hour_count|$hour_multiplier -->\n";
|
||||
echo "GRAPH IN 15 MINUTE INCREMENTS OF TOTAL CALLS TAKEN INTO THIS IVR\n";
|
||||
$MAIN.="<!-- HICOUNT: $hi_hour_count|$hour_multiplier -->\n";
|
||||
$MAIN.="GRAPH IN 15 MINUTE INCREMENTS OF TOTAL CALLS TAKEN INTO THIS IVR\n";
|
||||
$CSV_text.="\n\"GRAPH IN 15 MINUTE INCREMENTS OF TOTAL CALLS TAKEN INTO THIS IVR\"\n";
|
||||
|
||||
$k=1;
|
||||
$Mk=0;
|
||||
@@ -786,10 +791,11 @@ else
|
||||
}
|
||||
|
||||
|
||||
echo "+------+-------------------------------------------------------------------------------------------------------+-------+\n";
|
||||
#echo "| HOUR | GRAPH IN 15 MINUTE INCREMENTS OF TOTAL INCOMING CALLS FOR THIS GROUP | TOTAL |\n";
|
||||
echo "| HOUR |$call_scale| TOTAL |\n";
|
||||
echo "+------+-------------------------------------------------------------------------------------------------------+-------+\n";
|
||||
$MAIN.="+------+-------------------------------------------------------------------------------------------------------+-------+\n";
|
||||
#$MAIN.="| HOUR | GRAPH IN 15 MINUTE INCREMENTS OF TOTAL INCOMING CALLS FOR THIS GROUP | TOTAL |\n";
|
||||
$MAIN.="| HOUR |$call_scale| TOTAL |\n";
|
||||
$MAIN.="+------+-------------------------------------------------------------------------------------------------------+-------+\n";
|
||||
$CSV_text.="\"HOUR\",\"TOTAL\"\n";
|
||||
|
||||
$ZZ = '00';
|
||||
$i=0;
|
||||
@@ -821,9 +827,10 @@ else
|
||||
else
|
||||
{
|
||||
$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
|
||||
echo "|$time|";
|
||||
$k=0; while ($k <= 102) {echo " "; $k++;}
|
||||
echo "| $hour_count[$i] |\n";
|
||||
$MAIN.="|$time|";
|
||||
$k=0; while ($k <= 102) {$MAIN.=" "; $k++;}
|
||||
$MAIN.="| $hour_count[$i] |\n";
|
||||
$CSV_text.="\"\",\"$time\",\"0\"\n";
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -834,12 +841,14 @@ else
|
||||
|
||||
$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
|
||||
|
||||
echo "|$time|<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {echo "*"; $k++; $char_counter++;}
|
||||
echo "*X</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 101) {echo " "; $char_counter++;}
|
||||
echo "| $hour_count[$i] |\n";
|
||||
$MAIN.="|$time|<SPAN class=\"green\">";
|
||||
$k=0; while ($k <= $Xhour_count) {$MAIN.="*"; $k++; $char_counter++;}
|
||||
$MAIN.="*X</SPAN>"; $char_counter++;
|
||||
$k=0; while ($k <= $Yhour_count) {$MAIN.=" "; $k++; $char_counter++;}
|
||||
while ($char_counter <= 101) {$MAIN.=" "; $char_counter++;}
|
||||
$MAIN.="| $hour_count[$i] |\n";
|
||||
$CSV_text.="\"\",\"$time\",\"$hour_count[$i]\"\n";
|
||||
|
||||
}
|
||||
|
||||
|
||||
@@ -848,18 +857,43 @@ else
|
||||
}
|
||||
|
||||
|
||||
echo "+------+-------------------------------------------------------------------------------------------------------+-------+\n\n";
|
||||
$MAIN.="+------+-------------------------------------------------------------------------------------------------------+-------+\n\n";
|
||||
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="</PRE>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
}
|
||||
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_IVRstats_$US$FILE_TIME.csv";
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
}
|
||||
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,13 +1,14 @@
|
||||
<?php
|
||||
# AST_LISTS_campaign_stats.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is a list inventory report, not a calling report. This report will show
|
||||
# statistics for all of the lists in the selected campaigns
|
||||
#
|
||||
# CHANGES
|
||||
# 100916-0928 - First build
|
||||
# 110703-1815 - Added download option
|
||||
#
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
@@ -26,6 +27,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -37,7 +40,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -56,18 +59,18 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -81,13 +84,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -128,7 +131,7 @@ $regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
|
||||
|
||||
$stmt="select campaign_id,campaign_name from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$campaigns_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $campaigns_to_print)
|
||||
@@ -172,7 +175,7 @@ else
|
||||
|
||||
$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statcats_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statcats_to_print)
|
||||
@@ -196,7 +199,7 @@ $not_interested_statuses='';
|
||||
$unworkable_statuses='';
|
||||
$stmt="select status,human_answered,sale,dnc,customer_contact,not_interested,unworkable,status_name from vicidial_statuses;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statha_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statha_to_print)
|
||||
@@ -214,7 +217,7 @@ while ($i < $statha_to_print)
|
||||
}
|
||||
$stmt="select status,human_answered,sale,dnc,customer_contact,not_interested,unworkable,status_name from vicidial_campaign_statuses where selectable IN('Y','N') $group_SQLand;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statha_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statha_to_print)
|
||||
@@ -243,73 +246,67 @@ else {$not_interested_statuses="''";}
|
||||
if (strlen($unworkable_statuses)>2) {$unworkable_statuses = substr("$unworkable_statuses", 0, -1);}
|
||||
else {$unworkable_statuses="''";}
|
||||
|
||||
?>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
|
||||
<?php
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<TABLE CELLSPACING=3><TR><TD VALIGN=TOP>";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE CELLSPACING=3><TR><TD VALIGN=TOP>";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
|
||||
echo "</TD><TD VALIGN=TOP> Campaigns:<BR>";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP> Campaigns:<BR>";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
if (eregi("--ALL--",$group_string))
|
||||
{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$MAIN.="<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$MAIN.="<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
$o=0;
|
||||
while ($campaigns_to_print > $o)
|
||||
{
|
||||
if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
else {echo "<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
if (eregi("$groups[$o]\|",$group_string)) {$MAIN.="<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
else {$MAIN.="<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD VALIGN=TOP><BR>";
|
||||
echo "<BR><BR>\n";
|
||||
echo "<INPUT type=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "</TD><TD VALIGN=TOP> ";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP><BR>";
|
||||
$MAIN.="<BR><BR>\n";
|
||||
$MAIN.="<INPUT type=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP> ";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
if (strlen($group[0]) > 1)
|
||||
{
|
||||
echo " <a href=\"./admin.php?ADD=34&campaign_id=$group[0]\">MODIFY</a> | \n";
|
||||
echo " <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$MAIN.=" <a href=\"./admin.php?ADD=34&campaign_id=$group[0]\">MODIFY</a> | \n";
|
||||
$MAIN.=" <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"./admin.php?ADD=10\">CAMPAIGNS</a> | \n";
|
||||
echo " <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$MAIN.=" <a href=\"./admin.php?ADD=10\">CAMPAIGNS</a> | \n";
|
||||
$MAIN.=" <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
}
|
||||
echo "</TD></TR></TABLE>";
|
||||
echo "</FORM>\n\n";
|
||||
$MAIN.="</TD></TR></TABLE>";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n\n";
|
||||
$MAIN.="<PRE><FONT SIZE=2>\n\n";
|
||||
|
||||
|
||||
if (strlen($group[0]) < 1)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT A CAMPAIGN AND DATE ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.="\n\n";
|
||||
$MAIN.="PLEASE SELECT A CAMPAIGN AND DATE ABOVE AND CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -325,14 +322,17 @@ else
|
||||
$TOTALleads = 0;
|
||||
|
||||
$OUToutput .= "\n";
|
||||
$OUToutput .= "---------- LIST ID SUMMARY\n";
|
||||
$OUToutput .= "---------- LIST ID SUMMARY <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&file_download=1\">DOWNLOAD</a>\n";
|
||||
$OUToutput .= "+------------------------------------------+------------+----------+\n";
|
||||
$OUToutput .= "| LIST | LEADS | ACTIVE |\n";
|
||||
$OUToutput .= "+------------------------------------------+------------+----------+\n";
|
||||
|
||||
$CSV_text1.="\"LIST ID SUMMARY\"\n";
|
||||
$CSV_text1.="\"LIST\",\"LEADS\",\"ACTIVE\"\n";
|
||||
|
||||
$stmt="select count(*),list_id from vicidial_list where list_id IN( SELECT list_id from vicidial_lists where active IN('Y','N') $group_SQLand) group by list_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$listids_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $listids_to_print)
|
||||
@@ -351,7 +351,7 @@ else
|
||||
{
|
||||
$stmt="select list_name,active from vicidial_lists where list_id='$LISTIDlists[$i]';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$list_name_to_print = mysql_num_rows($rslt);
|
||||
if ($list_name_to_print > 0)
|
||||
{
|
||||
@@ -369,6 +369,7 @@ else
|
||||
$LISTIDname = sprintf("%-40s", "$LISTIDlists[$i] - $LISTIDlist_names[$i]");while(strlen($LISTIDname)>40) {$LISTIDname = substr("$LISTIDname", 0, -1);}
|
||||
|
||||
$OUToutput .= "| $LISTIDname | $LISTIDcount | $LISTIDlist_active[$i] |\n";
|
||||
$CSV_text1.="\"$LISTIDname\",\"$LISTIDcount\",\"$LISTIDlist_active[$i]\"\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
@@ -378,6 +379,7 @@ else
|
||||
$OUToutput .= "+------------------------------------------+------------+----------+\n";
|
||||
$OUToutput .= "| TOTAL: | $TOTALleads |\n";
|
||||
$OUToutput .= "+------------------------------------------+------------+\n";
|
||||
$CSV_text1.="\"TOTAL\",\"$TOTALleads\"\n";
|
||||
|
||||
|
||||
##############################
|
||||
@@ -398,7 +400,7 @@ else
|
||||
|
||||
$stmt="select count(*) from vicidial_list where status IN($human_answered_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$HA_results = mysql_num_rows($rslt);
|
||||
if ($HA_results > 0)
|
||||
{
|
||||
@@ -411,7 +413,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where status IN($sale_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$SALE_results = mysql_num_rows($rslt);
|
||||
if ($SALE_results > 0)
|
||||
{
|
||||
@@ -424,7 +426,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where status IN($dnc_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$DNC_results = mysql_num_rows($rslt);
|
||||
if ($DNC_results > 0)
|
||||
{
|
||||
@@ -437,7 +439,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where status IN($customer_contact_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$CC_results = mysql_num_rows($rslt);
|
||||
if ($CC_results > 0)
|
||||
{
|
||||
@@ -450,7 +452,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where status IN($not_interested_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$NI_results = mysql_num_rows($rslt);
|
||||
if ($NI_results > 0)
|
||||
{
|
||||
@@ -463,7 +465,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where status IN($unworkable_statuses) and list_id IN($list_id_SQL);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$UW_results = mysql_num_rows($rslt);
|
||||
if ($UW_results > 0)
|
||||
{
|
||||
@@ -491,7 +493,7 @@ else
|
||||
|
||||
$OUToutput .= "\n";
|
||||
$OUToutput .= "\n";
|
||||
$OUToutput .= "---------- STATUS FLAGS SUMMARY: (and % of leads in selected lists)\n";
|
||||
$OUToutput .= "---------- STATUS FLAGS SUMMARY: (and % of leads in selected lists) <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&file_download=2\">DOWNLOAD</a>\n";
|
||||
$OUToutput .= "+------------------+------------+----------+\n";
|
||||
$OUToutput .= "| Human Answer | $HA_count | $HA_percent% |\n";
|
||||
$OUToutput .= "| Sale | $SALE_count | $SALE_percent% |\n";
|
||||
@@ -502,16 +504,26 @@ else
|
||||
$OUToutput .= "+------------------+------------+----------+\n";
|
||||
$OUToutput .= "\n";
|
||||
|
||||
$CSV_text2.="\"STATUS FLAGS SUMMARY:\"\n";
|
||||
$CSV_text2 .= "\"Human Answer\",\"$HA_count\",\"$HA_percent%\"\n";
|
||||
$CSV_text2 .= "\"Sale\",\"$SALE_count\",\"$SALE_percent%\"\n";
|
||||
$CSV_text2 .= "\"DNC\",\"$DNC_count\",\"$DNC_percent%\"\n";
|
||||
$CSV_text2 .= "\"Customer Contact\",\"$CC_count\",\"$CC_percent%\"\n";
|
||||
$CSV_text2 .= "\"Not Interested\",\"$NI_count\",\"$NI_percent%\"\n";
|
||||
$CSV_text2 .= "\"Unworkable\",\"$UW_count\",\"$UW_percent%\"\n";
|
||||
|
||||
|
||||
##############################
|
||||
######### STATUS CATEGORY STATS
|
||||
|
||||
$OUToutput .= "\n";
|
||||
$OUToutput .= "---------- CUSTOM STATUS CATEGORY STATS\n";
|
||||
$OUToutput .= "---------- CUSTOM STATUS CATEGORY STATS <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&file_download=3\">DOWNLOAD</a>\n";
|
||||
$OUToutput .= "+----------------------+------------+--------------------------------+\n";
|
||||
$OUToutput .= "| CATEGORY | CALLS | DESCRIPTION |\n";
|
||||
$OUToutput .= "+----------------------+------------+--------------------------------+\n";
|
||||
|
||||
$CSV_text3.="\"CUSTOM STATUS CATEGORY STATS\"\n";
|
||||
$CSV_text3.="\"CATEGORY\",\"CALLS\",\"DESCRIPTION\"\n";
|
||||
|
||||
$TOTCATcalls=0;
|
||||
$r=0;
|
||||
@@ -525,6 +537,7 @@ else
|
||||
$CATname = sprintf("%-30s", $vsc_name[$r]); while(strlen($CATname)>30) {$CATname = substr("$CATname", 0, -1);}
|
||||
|
||||
$OUToutput .= "| $category | $CATcount | $CATname |\n";
|
||||
$CSV_text3.="\"$category\",\"$CATcount\",\"$CATname\"\n";
|
||||
}
|
||||
$r++;
|
||||
}
|
||||
@@ -534,6 +547,7 @@ else
|
||||
$OUToutput .= "+----------------------+------------+--------------------------------+\n";
|
||||
$OUToutput .= "| TOTAL | $TOTCATcalls |\n";
|
||||
$OUToutput .= "+----------------------+------------+\n";
|
||||
$CSV_text3.="\"TOTAL\",\"$TOTCATcalls\"\n";
|
||||
|
||||
|
||||
|
||||
@@ -543,9 +557,11 @@ else
|
||||
|
||||
$TOTALleads = 0;
|
||||
$OUToutput .= "\n";
|
||||
$OUToutput .= "---------- PER LIST DETAIL STATS\n";
|
||||
$OUToutput .= "---------- PER LIST DETAIL STATS <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&file_download=4\">DOWNLOAD</a>\n";
|
||||
$OUToutput .= "\n";
|
||||
|
||||
$CSV_text4.="\"PER LIST DETAIL STATS\"\n\n";
|
||||
|
||||
$i=0;
|
||||
while ($i < $listids_to_print)
|
||||
{
|
||||
@@ -560,6 +576,9 @@ else
|
||||
$OUToutput .= "| TOTAL LEADS: $header_list_count |\n";
|
||||
$OUToutput .= "+--------------------------------------------------------------+\n";
|
||||
|
||||
$CSV_text4.="\"LIST ID: $LISTIDlists[$i]\",\"$LISTIDlist_names[$i]\",\"$LISTIDlist_active[$i]\"\n";
|
||||
$CSV_text4.="\"TOTAL LEADS:\",\"$header_list_count\"\n\n";
|
||||
|
||||
$HA_count=0;
|
||||
$HA_percent=0;
|
||||
$SALE_count=0;
|
||||
@@ -575,7 +594,7 @@ else
|
||||
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($human_answered_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$HA_results = mysql_num_rows($rslt);
|
||||
if ($HA_results > 0)
|
||||
{
|
||||
@@ -588,7 +607,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($sale_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$SALE_results = mysql_num_rows($rslt);
|
||||
if ($SALE_results > 0)
|
||||
{
|
||||
@@ -601,7 +620,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($dnc_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$DNC_results = mysql_num_rows($rslt);
|
||||
if ($DNC_results > 0)
|
||||
{
|
||||
@@ -614,7 +633,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($customer_contact_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$CC_results = mysql_num_rows($rslt);
|
||||
if ($CC_results > 0)
|
||||
{
|
||||
@@ -627,7 +646,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($not_interested_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$NI_results = mysql_num_rows($rslt);
|
||||
if ($NI_results > 0)
|
||||
{
|
||||
@@ -640,7 +659,7 @@ else
|
||||
}
|
||||
$stmt="select count(*) from vicidial_list where list_id='$LISTIDlists[$i]' and status IN($unworkable_statuses);";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$UW_results = mysql_num_rows($rslt);
|
||||
if ($UW_results > 0)
|
||||
{
|
||||
@@ -678,11 +697,18 @@ else
|
||||
$OUToutput .= " +--------+-----------------------------------+------------+\n";
|
||||
|
||||
|
||||
|
||||
$CSV_text4.="\"STATUS FLAGS BREAKDOWN:\",\"(and % of total leads in the list)\"\n";
|
||||
$CSV_text4.="\"Human Answer:\",\"$HA_count\",\"$HA_percent%\"\n";
|
||||
$CSV_text4.="\"Sale:\",\"$SALE_count\",\"$SALE_percent%\"\n";
|
||||
$CSV_text4.="\"DNC:\",\"$DNC_count\",\"$DNC_percent%\"\n";
|
||||
$CSV_text4.="\"Customer Contact:\",\"$CC_count\",\"$CC_percent%\"\n";
|
||||
$CSV_text4.="\"Not Interested:\",\"$NI_count\",\"$NI_percent%\"\n";
|
||||
$CSV_text4.="\"Unworkable:\",\"$UW_count\",\"$UW_percent%\"\n\n";
|
||||
$CSV_text4.="\"STATUS BREAKDOWN:\",\"\",\"COUNT\"\n";
|
||||
|
||||
$stmt="select status,count(*) from vicidial_list where list_id='$LISTIDlists[$i]' group by status order by status;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$liststatussum_to_print = mysql_num_rows($rslt);
|
||||
$r=0;
|
||||
while ($r < $liststatussum_to_print)
|
||||
@@ -690,7 +716,7 @@ else
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LISTIDstatus[$r] = $row[0];
|
||||
$LISTIDcounts[$r] = $row[1];
|
||||
if ($DB) {echo "$r|$LISTIDstatus[$r]|$LISTIDcounts[$r]| |$row[0]|$row[1]|<BR>\n";}
|
||||
if ($DB) {$MAIN.="$r|$LISTIDstatus[$r]|$LISTIDcounts[$r]| |$row[0]|$row[1]|<BR>\n";}
|
||||
$r++;
|
||||
}
|
||||
|
||||
@@ -705,7 +731,7 @@ else
|
||||
$LISTIDname = sprintf("%-42s", "$LIDstatus_format | $statname_list[$LIDstatus]"); while(strlen($LISTIDname)>42) {$LISTIDname = substr("$LISTIDname", 0, -1);}
|
||||
|
||||
$OUToutput .= " | $LISTIDname | $LISTID_status_count |\n";
|
||||
|
||||
$CSV_text4.="\"".trim($LIDstatus_format)."\",\"$statname_list[$LIDstatus]\",\"$LISTID_status_count\"\n";
|
||||
$r++;
|
||||
}
|
||||
$TOTALleads = sprintf("%10s", $TOTALleads);
|
||||
@@ -714,6 +740,8 @@ else
|
||||
$OUToutput .= " | TOTAL: | $TOTALleads |\n";
|
||||
$OUToutput .= " +--------------------------------------------+------------+\n";
|
||||
|
||||
$CSV_text4.="\"TOTAL:\",\"\",\"$TOTALleads\"\n\n\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
|
||||
@@ -723,17 +751,45 @@ else
|
||||
|
||||
|
||||
|
||||
echo "$OUToutput";
|
||||
$MAIN.="$OUToutput";
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
$MAIN.="</PRE>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
|
||||
}
|
||||
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_LISTS_campaign_stats_$US$FILE_TIME.csv";
|
||||
$CSV_var="CSV_text".$file_download;
|
||||
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
||||
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
}
|
||||
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_OUTBOUNDsummary_interval.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -12,6 +12,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1825 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -45,6 +46,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -60,7 +63,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -79,12 +82,12 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$stmt = "SELECT local_gmt FROM servers where active='Y' limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$gmt_conf_ct = mysql_num_rows($rslt);
|
||||
$dst = date("I");
|
||||
if ($gmt_conf_ct > 0)
|
||||
@@ -96,7 +99,7 @@ if ($gmt_conf_ct > 0)
|
||||
|
||||
$auth=0;
|
||||
$stmt="SELECT full_name,user_level,user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$records_to_print = mysql_num_rows($rslt);
|
||||
@@ -110,7 +113,7 @@ if ($records_to_print > 0)
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -169,7 +172,7 @@ while($i < $group_ct)
|
||||
|
||||
$stmt="select campaign_id,campaign_name from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$campaigns_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $campaigns_to_print)
|
||||
@@ -182,7 +185,7 @@ while ($i < $campaigns_to_print)
|
||||
$i++;
|
||||
}
|
||||
|
||||
if ($DB) {echo "$group_string|$i\n";}
|
||||
if ($DB) {$MAIN.="$group_string|$i\n";}
|
||||
|
||||
$rollover_groups_count=0;
|
||||
$i=0;
|
||||
@@ -206,7 +209,7 @@ while($i < $group_ct)
|
||||
{
|
||||
$stmt="select drop_inbound_group from vicidial_campaigns where campaign_id='$group[$i]' $LOGallowed_campaignsSQL and drop_inbound_group NOT LIKE \"%NONE%\" and drop_inbound_group is NOT NULL and drop_inbound_group != '';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$in_groups_to_print = mysql_num_rows($rslt);
|
||||
if ($in_groups_to_print > 0)
|
||||
{
|
||||
@@ -238,7 +241,7 @@ else
|
||||
|
||||
$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statcats_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statcats_to_print)
|
||||
@@ -252,7 +255,7 @@ while ($i < $statcats_to_print)
|
||||
|
||||
$stmt="select call_time_id,call_time_name from vicidial_call_times order by call_time_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$times_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $times_to_print)
|
||||
@@ -266,7 +269,7 @@ while ($i < $times_to_print)
|
||||
$customer_interactive_statuses='';
|
||||
$stmt="select status from vicidial_statuses where human_answered='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statha_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statha_to_print)
|
||||
@@ -277,7 +280,7 @@ while ($i < $statha_to_print)
|
||||
}
|
||||
$stmt="select status from vicidial_campaign_statuses where human_answered='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statha_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statha_to_print)
|
||||
@@ -293,7 +296,7 @@ else
|
||||
|
||||
$stmt="select status from vicidial_statuses where sale='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statsale_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
$sale_ct=0;
|
||||
@@ -306,7 +309,7 @@ while ($i < $statsale_to_print)
|
||||
}
|
||||
$stmt="select status from vicidial_campaign_statuses where sale='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statsale_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statsale_to_print)
|
||||
@@ -319,7 +322,7 @@ while ($i < $statsale_to_print)
|
||||
|
||||
$stmt="select status from vicidial_statuses where dnc='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statdnc_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
$dnc_ct=0;
|
||||
@@ -332,7 +335,7 @@ while ($i < $statdnc_to_print)
|
||||
}
|
||||
$stmt="select status from vicidial_campaign_statuses where dnc='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$statdnc_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $statdnc_to_print)
|
||||
@@ -343,159 +346,152 @@ while ($i < $statdnc_to_print)
|
||||
$i++;
|
||||
}
|
||||
|
||||
?>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
<?php
|
||||
|
||||
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
if ($bareformat < 1)
|
||||
{
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
echo "<BR>\n";
|
||||
echo "$group_ct|$group_string|$group_SQL\n";
|
||||
echo "<BR>\n";
|
||||
echo "$shift|$query_date|$end_date\n";
|
||||
echo "<BR>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$shift|$query_date|$end_date\n";
|
||||
$MAIN.="<BR>\n";
|
||||
}
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=costformat VALUE=\"$costformat\">\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=print_calls VALUE=\"$print_calls\">\n";
|
||||
echo "Date Range:<BR>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$MAIN.=" <script language=\"JavaScript\">\n";
|
||||
$MAIN.=" var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'query_date'\n";
|
||||
$MAIN.=" });\n";
|
||||
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.=" </script>\n";
|
||||
$MAIN.=" <script language=\"JavaScript\">\n";
|
||||
$MAIN.=" var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date'\n";
|
||||
$MAIN.=" });\n";
|
||||
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.=" </script>\n";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=costformat VALUE=\"$costformat\">\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=print_calls VALUE=\"$print_calls\">\n";
|
||||
$MAIN.="Date Range:<BR>\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
echo " to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
$MAIN.=" to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
|
||||
echo "</TD><TD VALIGN=TOP ROWSPAN=2> Campaigns:<BR>";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP ROWSPAN=2> Campaigns:<BR>";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
if (eregi("--ALL--",$group_string))
|
||||
{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$MAIN.="<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$MAIN.="<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
$o=0;
|
||||
while ($campaigns_to_print > $o)
|
||||
{
|
||||
if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
else {echo "<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
if (eregi("$groups[$o]\|",$group_string)) {$MAIN.="<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
else {$MAIN.="<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD VALIGN=TOP ROWSPAN=2>";
|
||||
echo "Include Drop <BR>Rollover:<BR>";
|
||||
echo "<SELECT SIZE=1 NAME=include_rollover>\n";
|
||||
echo "<option selected value=\"$include_rollover\">$include_rollover</option>\n";
|
||||
echo "<option value=\"YES\">YES</option>\n";
|
||||
echo "<option value=\"NO\">NO</option>\n";
|
||||
echo "</SELECT><BR>\n";
|
||||
echo "Time Interval:<BR>";
|
||||
echo "<SELECT SIZE=1 NAME=time_interval>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP ROWSPAN=2>";
|
||||
$MAIN.="Include Drop <BR>Rollover:<BR>";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=include_rollover>\n";
|
||||
$MAIN.="<option selected value=\"$include_rollover\">$include_rollover</option>\n";
|
||||
$MAIN.="<option value=\"YES\">YES</option>\n";
|
||||
$MAIN.="<option value=\"NO\">NO</option>\n";
|
||||
$MAIN.="</SELECT><BR>\n";
|
||||
$MAIN.="Time Interval:<BR>";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=time_interval>\n";
|
||||
if ($time_interval <= 900)
|
||||
{
|
||||
$interval_count = 96;
|
||||
$hf=45;
|
||||
echo "<option selected value=\"900\">15 Minutes</option>\n";
|
||||
$MAIN.="<option selected value=\"900\">15 Minutes</option>\n";
|
||||
}
|
||||
else
|
||||
{echo "<option value=\"900\">15 Minutes</option>\n";}
|
||||
{$MAIN.="<option value=\"900\">15 Minutes</option>\n";}
|
||||
if ( ($time_interval > 900) and ($time_interval <= 1800) )
|
||||
{
|
||||
$interval_count = 48;
|
||||
$hf=30;
|
||||
echo "<option selected value=\"1800\">30 Minutes</option>\n";
|
||||
$MAIN.="<option selected value=\"1800\">30 Minutes</option>\n";
|
||||
}
|
||||
else
|
||||
{echo "<option value=\"1800\">30 Minutes</option>\n";}
|
||||
{$MAIN.="<option value=\"1800\">30 Minutes</option>\n";}
|
||||
if ($time_interval > 1800)
|
||||
{
|
||||
$interval_count = 24;
|
||||
echo "<option selected value=\"3600\">1 Hour</option>\n";
|
||||
$MAIN.="<option selected value=\"3600\">1 Hour</option>\n";
|
||||
}
|
||||
else
|
||||
{echo "<option value=\"3600\">1 Hour</option>\n";}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD VALIGN=TOP ALIGN=LEFT ROWSPAN=2>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
echo "<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
echo "</FONT><BR><BR>\n";
|
||||
echo "<BR> ";
|
||||
echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
{$MAIN.="<option value=\"3600\">1 Hour</option>\n";}
|
||||
|
||||
echo "</TD></TR>\n";
|
||||
echo "<TR><TD>\n";
|
||||
|
||||
echo "Call Time:<BR>\n";
|
||||
echo "<SELECT SIZE=1 NAME=shift>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD VALIGN=TOP ALIGN=LEFT ROWSPAN=2>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&costformat=$costformat&print_calls=$print_calls&query_date=$query_date&end_date=$end_date$groupQS&include_rollover=$include_rollover&time_interval=$time_interval&SUBMIT=$SUBMIT&shift=$shift&file_download=1\">DOWNLOAD</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
$MAIN.="</FONT><BR><BR>\n";
|
||||
$MAIN.="<BR> ";
|
||||
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
|
||||
$MAIN.="</TD></TR>\n";
|
||||
$MAIN.="<TR><TD>\n";
|
||||
|
||||
$MAIN.="Call Time:<BR>\n";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
|
||||
$o=0;
|
||||
while ($times_to_print > $o)
|
||||
{
|
||||
if ($call_times[$o] == $shift) {echo "<option selected value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
else {echo "<option value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
if ($call_times[$o] == $shift) {$MAIN.="<option selected value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
else {$MAIN.="<option value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD>\n";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
$MAIN.="</TD><TD>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n\n";
|
||||
$MAIN.="<PRE><FONT SIZE=2>\n\n";
|
||||
}
|
||||
|
||||
if ($group_ct < 1)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT A CAMPAIGN AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.="\n\n";
|
||||
$MAIN.="PLEASE SELECT A CAMPAIGN AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -509,7 +505,7 @@ else
|
||||
{
|
||||
$stmt="SELECT call_time_id,call_time_name,call_time_comments,ct_default_start,ct_default_stop,ct_sunday_start,ct_sunday_stop,ct_monday_start,ct_monday_stop,ct_tuesday_start,ct_tuesday_stop,ct_wednesday_start,ct_wednesday_stop,ct_thursday_start,ct_thursday_stop,ct_friday_start,ct_friday_stop,ct_saturday_start,ct_saturday_stop,ct_state_call_times FROM vicidial_call_times where call_time_id='$shift';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$calltimes_to_print = mysql_num_rows($rslt);
|
||||
if ($calltimes_to_print > 0)
|
||||
{
|
||||
@@ -579,7 +575,7 @@ else
|
||||
$Hcalltime_HHMM[$h] = "$H_test";
|
||||
}
|
||||
if ($DB)
|
||||
{echo "( ($H_test >= $Gct_default_start) and ($H_test <= $Gct_default_stop) ) $hh $hf\n";}
|
||||
{$MAIN.="( ($H_test >= $Gct_default_start) and ($H_test <= $Gct_default_stop) ) $hh $hf\n";}
|
||||
$h++;
|
||||
}
|
||||
|
||||
@@ -589,7 +585,7 @@ else
|
||||
|
||||
$MAIN .= "Outbound Summary Interval Report: $group_string $NOW_TIME\n";
|
||||
|
||||
|
||||
$CSV_main.="\"Outbound Summary Interval Report:\"\n\"$group_string\"\n\"$NOW_TIME\"\n\n";
|
||||
|
||||
|
||||
##### Loop through each campaign and gether stats
|
||||
@@ -603,6 +599,11 @@ else
|
||||
$MAIN .= "| CAMPAIGN | CALLS | CALLS | CALLS | CALLS | CALLS | PERCENT| PERCENT| TIME(H:M:S)| TIME(H:M:S)|\n";
|
||||
$MAIN .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
|
||||
$CSV_main.="\"MULTI-CAMPAIGN BREAKDOWN:\"\n";
|
||||
$CSV_main.="\"CAMPAIGN\",\"TOTAL CALLS\",\"SYSTEM RELEASE CALLS\",\"AGENT RELEASE CALLS\",\"SALE CALLS\",\"DNC CALLS\",\"NO ANSWER PERCENT\",\"DROP PERCENT\",\"AGENT LOGIN TIME(H:M:S)\",\"AGENT PAUSE TIME(H:M:S)\"\n";
|
||||
$CSV_subreports="";
|
||||
|
||||
|
||||
$i=0;
|
||||
$TOTcalls_count=0;
|
||||
$TOTsystem_count=0;
|
||||
@@ -622,7 +623,7 @@ else
|
||||
##### Gather Agent time records
|
||||
$stmt="select event_time,UNIX_TIMESTAMP(event_time),campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec from vicidial_agent_log where event_time >= '$query_date_BEGIN' and event_time <= '$query_date_END' and campaign_id IN('$group_drop[$i]','$group[$i]');";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$AGENTtime_to_print = mysql_num_rows($rslt);
|
||||
$s=0;
|
||||
while ($s < $AGENTtime_to_print)
|
||||
@@ -640,7 +641,7 @@ else
|
||||
##### Gather outbound calls
|
||||
$stmt = "SELECT status,length_in_sec,call_date,UNIX_TIMESTAMP(call_date),phone_number,campaign_id,uniqueid,lead_id from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$calls_to_parse = mysql_num_rows($rslt);
|
||||
$p=0;
|
||||
while ($p < $calls_to_parse)
|
||||
@@ -667,7 +668,7 @@ else
|
||||
##### Gather inbound calls from drop inbound group if selected
|
||||
$stmt="select drop_inbound_group from vicidial_campaigns where campaign_id='$group[$i]' $LOGallowed_campaignsSQL and drop_inbound_group NOT LIKE \"%NONE%\" and drop_inbound_group is NOT NULL and drop_inbound_group != '';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$in_groups_to_print = mysql_num_rows($rslt);
|
||||
if ($in_groups_to_print > 0)
|
||||
{
|
||||
@@ -681,7 +682,7 @@ else
|
||||
$agent_alert_delayZ=0;
|
||||
$stmt="select status,length_in_sec,queue_seconds,agent_alert_delay,call_date,UNIX_TIMESTAMP(call_date),phone_number,campaign_id,closecallid,lead_id,uniqueid from vicidial_closer_log,vicidial_inbound_groups where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and group_id=campaign_id and campaign_id='$group_drop[$i]';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$INallcalls_to_printZ = mysql_num_rows($rslt);
|
||||
$y=0;
|
||||
while ($y < $INallcalls_to_printZ)
|
||||
@@ -841,7 +842,7 @@ else
|
||||
|
||||
if ($print_calls > 0)
|
||||
{
|
||||
echo "$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$MAIN.="$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$PCtemptalk = ($PCtemptalk + $TEMPtalk);
|
||||
}
|
||||
$q++;
|
||||
@@ -849,7 +850,7 @@ else
|
||||
else
|
||||
{$out_of_call_time++;}
|
||||
if ($DB)
|
||||
{echo "$Hcalltime[$Chour] | AGENT: $agent_sec[$i] PAUSE: $pause_sec[$i]\n";}
|
||||
{$MAIN.="$Hcalltime[$Chour] | AGENT: $agent_sec[$i] PAUSE: $pause_sec[$i]\n";}
|
||||
$p++;
|
||||
}
|
||||
|
||||
@@ -979,7 +980,7 @@ else
|
||||
|
||||
if ($print_calls > 0)
|
||||
{
|
||||
echo "$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$MAIN.="$row[5]\t$row[6]\t$TEMPtalk\n";
|
||||
$PCtemptalk = ($PCtemptalk + $TEMPtalk);
|
||||
}
|
||||
$q++;
|
||||
@@ -987,7 +988,7 @@ else
|
||||
else
|
||||
{$out_of_call_time++;}
|
||||
if ($DB)
|
||||
{echo "$call_time > $CTstart | $call_time < $CTstop | $Cwday | $Chour | $Hcalltime[$Chour] | $talk_sec[$i]\n";}
|
||||
{$MAIN.="$call_time > $CTstart | $call_time < $CTstop | $Cwday | $Chour | $Hcalltime[$Chour] | $talk_sec[$i]\n";}
|
||||
$p++;
|
||||
}
|
||||
|
||||
@@ -1004,7 +1005,7 @@ else
|
||||
if ($print_calls > 0)
|
||||
{
|
||||
$PCtemptalkmin = ($PCtemptalk / 60);
|
||||
echo "$q\t$PCtemptalk\t$PCtemptalkmin\n";
|
||||
$MAIN.="$q\t$PCtemptalk\t$PCtemptalkmin\n";
|
||||
}
|
||||
|
||||
if ( ($calls_count_IN[$i] > 0) and ($drop_count_OUT[$i] > 0) )
|
||||
@@ -1069,17 +1070,21 @@ else
|
||||
while(strlen($groupDISPLAY)>40) {$groupDISPLAY = substr("$groupDISPLAY", 0, -1);}
|
||||
|
||||
$MAIN .= "| $groupDISPLAY | $gTOTALcalls | $gSYSTEMcalls | $gAGENTcalls | $gPTPcalls | $gRTPcalls | $gNApercent%| $gDROPpercent%| $gSUMagent | $gSUMpause |";
|
||||
$CSV_main.="\"$groupDISPLAY\",\"$gTOTALcalls\",\"$gSYSTEMcalls\",\"$gAGENTcalls\",\"$gPTPcalls\",\"$gRTPcalls\",\"$gNApercent%\",\"$gDROPpercent%\",\"$gSUMagent\",\"$gSUMpause\"\n";
|
||||
if ($DB) {$MAIN .= " $gDROPcalls($calls_count_IN[$i]/$drop_count_OUT[$i]) |";}
|
||||
$MAIN .= "<!-- OUT OF CALLTIME: $out_of_call_time -->\n";
|
||||
|
||||
### hour by hour sumaries
|
||||
$SUBoutput .= "\n---------- $group[$i] - $group_cname[$i] INTERVAL BREAKDOWN:\n";
|
||||
$SUBoutput .= "\n---------- $group[$i] - $group_cname[$i]\nINTERVAL BREAKDOWN:\n";
|
||||
$SUBoutput .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
$SUBoutput .= "| | | SYSTEM | AGENT | | | NO | | AGENT | AGENT |\n";
|
||||
$SUBoutput .= "| | TOTAL | RELEASE| RELEASE| SALE | DNC | ANSWER | DROP | LOGIN | PAUSE |\n";
|
||||
$SUBoutput .= "| INTERVAL | CALLS | CALLS | CALLS | CALLS | CALLS | PERCENT| PERCENT| TIME(H:M:S)| TIME(H:M:S)|\n";
|
||||
$SUBoutput .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
|
||||
$CSV_subreports.="\n\n\"$group[$i] - $group_cname[$i]\"\n\"INTERVAL BREAKDOWN:\"\n";
|
||||
$CSV_subreports.="\"INTERVAL\",\"TOTAL CALLS\",\"SYSTEM RELEASE CALLS\",\"AGENT RELEASE CALLS\",\"SALE CALLS\",\"DNC CALLS\",\"NO ANSWER PERCENT\",\"DROP PERCENT\",\"AGENT LOGIN TIME (H:M:S)\",\"AGENT PAUSE TIME(H:M:S)\"\n";
|
||||
|
||||
$h=0;
|
||||
while ($h < $interval_count)
|
||||
{
|
||||
@@ -1167,6 +1172,7 @@ else
|
||||
$hPRINT = sprintf("%19s", $Hcalltime_HHMM[$h]);
|
||||
|
||||
$SUBoutput .= "| $hPRINT | $hTOTALcalls | $hSYSTEMcalls | $hAGENTcalls | $hPTPcalls | $hRTPcalls | $hNApercent%| $hDROPpercent%| $hSUMagent | $hSUMpause |\n";
|
||||
$CSV_subreports.="\"$hPRINT\",\"$hTOTALcalls\",\"$hSYSTEMcalls\",\"$hAGENTcalls\",\"$hPTPcalls\",\"$hRTPcalls\",\"$hNApercent%\",\"$hDROPpercent%\",\"$hSUMagent\",\"$hSUMpause\"\n";
|
||||
if ($DB) {$SUBoutput .= " $hDROPcalls($Hcalls_count_IN[$h]/$Hdrop_count_OUT[$h]) |\n";}
|
||||
}
|
||||
|
||||
@@ -1219,7 +1225,7 @@ else
|
||||
$SUBoutput .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
$SUBoutput .= "| TOTALS | $hTOTcalls_count | $hTOTsystem_count | $hTOTagent_count | $hTOTptp_count | $hTOTrtp_count | $hTOTna_percent%| $hTOTdrop_percent%| $hTOTagent_sec | $hTOTpause_sec |\n";
|
||||
$SUBoutput .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
|
||||
$CSV_subreports.="\"TOTALS\",\"$hTOTcalls_count\",\"$hTOTsystem_count\",\"$hTOTagent_count\",\"$hTOTptp_count\",\"$hTOTrtp_count\",\"$hTOTna_percent%\",\"$hTOTdrop_percent%\",\"$hTOTagent_sec\",\"$hTOTpause_sec\"\n";
|
||||
$i++;
|
||||
}
|
||||
|
||||
@@ -1273,35 +1279,62 @@ else
|
||||
$MAIN .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
$MAIN .= "| TOTALS Campaigns: $i | $TOTcalls_count | $TOTsystem_count | $TOTagent_count | $TOTptp_count | $TOTrtp_count | $TOTna_percent%| $TOTdrop_percent%| $TOTagent_sec | $TOTpause_sec |\n";
|
||||
$MAIN .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
|
||||
$CSV_main.="\"TOTALS Campaigns: $i\",\"$TOTcalls_count\",\"$TOTsystem_count\",\"$TOTagent_count\",\"$TOTptp_count\",\"$TOTrtp_count\",\"$TOTna_percent%\",\"$TOTdrop_percent%\",\"$TOTagent_sec\",\"$TOTpause_sec\"\n";
|
||||
}
|
||||
|
||||
if ($costformat > 0)
|
||||
{
|
||||
echo "</PRE>\n<B>";
|
||||
$MAIN.="</PRE>\n<B>";
|
||||
$inbound_cost = ($rawTOTtalk_min * $inbound_rate);
|
||||
$inbound_cost = sprintf("%8.2f", $inbound_cost);
|
||||
|
||||
echo "INBOUND $query_date to $end_date, $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
|
||||
$MAIN.="INBOUND $query_date to $end_date, $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
|
||||
|
||||
exit;
|
||||
}
|
||||
|
||||
|
||||
echo "$MAIN";
|
||||
echo "$SUBoutput";
|
||||
if ($file_download>0) {
|
||||
# $CSV_report=fopen("AST_OUTBOUNDsummary_interval.csv", "w");
|
||||
# $CSV_text=preg_replace('/\s+,/', ',', $CSV_main.$CSV_subreports);
|
||||
# fwrite($CSV_report, $CSV_text);
|
||||
# fclose($CSV_report);
|
||||
$CSVfilename = "AST_OUTBOUNDsummary_interval$US$FILE_TIME.csv";
|
||||
$CSV_text=$CSV_main.$CSV_subreports;
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
echo "$HEADER";
|
||||
require("admin_header.php");
|
||||
echo "$MAIN";
|
||||
echo "$SUBoutput";
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\n\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
echo "</PRE>";
|
||||
echo "</TD></TR></TABLE>";
|
||||
|
||||
echo "</BODY></HTML>";
|
||||
}
|
||||
|
||||
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\n\nRun Time: $RUNtime seconds|$db_source\n";
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_performance_detail.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -26,6 +26,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1739 - Added file download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -52,12 +53,12 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date&group=$group&user_group=$user_group&shift=$shift&DB=$DB";
|
||||
|
||||
$report_name = 'Agent Performance Detail';
|
||||
$db_source = 'M';
|
||||
|
||||
@@ -65,7 +66,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -84,21 +85,21 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$HTML_text.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -112,13 +113,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -163,7 +164,7 @@ while($i < $group_ct)
|
||||
|
||||
$stmt="select campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$campaigns_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $campaigns_to_print)
|
||||
@@ -176,7 +177,7 @@ while ($i < $campaigns_to_print)
|
||||
}
|
||||
$stmt="select user_group from vicidial_user_groups order by user_group;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$user_groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $user_groups_to_print)
|
||||
@@ -225,123 +226,120 @@ else
|
||||
$user_group_SQL = "and vicidial_agent_log.user_group IN($user_group_SQL)";
|
||||
}
|
||||
|
||||
if ($DB) {echo "$user_group_string|$user_group_ct|$user_groupQS|$i<BR>";}
|
||||
?>
|
||||
if ($DB) {$HTML_text.="$user_group_string|$user_group_ct|$user_groupQS|$i<BR>";}
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS$user_groupQS&shift=$shift&DB=$DB";
|
||||
|
||||
<?php
|
||||
|
||||
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
$HTML_head.="<HTML>\n";
|
||||
$HTML_head.="<HEAD>\n";
|
||||
$HTML_head.="<STYLE type=\"text/css\">\n";
|
||||
$HTML_head.="<!--\n";
|
||||
$HTML_head.=" .green {color: white; background-color: green}\n";
|
||||
$HTML_head.=" .red {color: white; background-color: red}\n";
|
||||
$HTML_head.=" .blue {color: white; background-color: blue}\n";
|
||||
$HTML_head.=" .purple {color: white; background-color: purple}\n";
|
||||
$HTML_head.="-->\n";
|
||||
$HTML_head.=" </STYLE>\n";
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HTML_head.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
$HTML_head.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HTML_head.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$HTML_text.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<TABLE CELLSPACING=3><TR><TD VALIGN=TOP> Dates:<BR>";
|
||||
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$HTML_text.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$HTML_text.="<TABLE CELLSPACING=3><TR><TD VALIGN=TOP> Dates:<BR>";
|
||||
$HTML_text.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$HTML_text.="<script language=\"JavaScript\">\n";
|
||||
$HTML_text.="var o_cal = new tcal ({\n";
|
||||
$HTML_text.=" // form name\n";
|
||||
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
||||
$HTML_text.=" // input name\n";
|
||||
$HTML_text.=" 'controlname': 'query_date'\n";
|
||||
$HTML_text.="});\n";
|
||||
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$HTML_text.="</script>\n";
|
||||
|
||||
echo "<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
$HTML_text.="<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$HTML_text.="<script language=\"JavaScript\">\n";
|
||||
$HTML_text.="var o_cal = new tcal ({\n";
|
||||
$HTML_text.=" // form name\n";
|
||||
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
||||
$HTML_text.=" // input name\n";
|
||||
$HTML_text.=" 'controlname': 'end_date'\n";
|
||||
$HTML_text.="});\n";
|
||||
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$HTML_text.="</script>\n";
|
||||
|
||||
echo "</TD><TD VALIGN=TOP> Campaigns:<BR>";
|
||||
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
$HTML_text.="</TD><TD VALIGN=TOP> Campaigns:<BR>";
|
||||
$HTML_text.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
||||
if (eregi("--ALL--",$group_string))
|
||||
{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$HTML_text.="<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
{$HTML_text.="<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
|
||||
$o=0;
|
||||
while ($campaigns_to_print > $o)
|
||||
{
|
||||
if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
if (eregi("$groups[$o]\|",$group_string)) {$HTML_text.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
else {$HTML_text.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD VALIGN=TOP>User Groups:<BR>";
|
||||
echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
||||
$HTML_text.="</SELECT>\n";
|
||||
$HTML_text.="</TD><TD VALIGN=TOP>User Groups:<BR>";
|
||||
$HTML_text.="<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
||||
|
||||
if (eregi("--ALL--",$user_group_string))
|
||||
{echo "<option value=\"--ALL--\" selected>-- ALL USER GROUPS --</option>\n";}
|
||||
{$HTML_text.="<option value=\"--ALL--\" selected>-- ALL USER GROUPS --</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"--ALL--\">-- ALL USER GROUPS --</option>\n";}
|
||||
{$HTML_text.="<option value=\"--ALL--\">-- ALL USER GROUPS --</option>\n";}
|
||||
$o=0;
|
||||
while ($user_groups_to_print > $o)
|
||||
{
|
||||
if (eregi("$user_groups[$o]\|",$user_group_string)) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
||||
else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
||||
if (eregi("$user_groups[$o]\|",$user_group_string)) {$HTML_text.="<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
||||
else {$HTML_text.="<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "</TD><TD VALIGN=TOP>Shift:<BR>";
|
||||
echo "<SELECT SIZE=1 NAME=shift>\n";
|
||||
echo "<option selected value=\"$shift\">$shift</option>\n";
|
||||
echo "<option value=\"\">--</option>\n";
|
||||
echo "<option value=\"AM\">AM</option>\n";
|
||||
echo "<option value=\"PM\">PM</option>\n";
|
||||
echo "<option value=\"ALL\">ALL</option>\n";
|
||||
echo "</SELECT><BR><BR>\n";
|
||||
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "</TD><TD VALIGN=TOP> ";
|
||||
$HTML_text.="</SELECT>\n";
|
||||
$HTML_text.="</TD><TD VALIGN=TOP>Shift:<BR>";
|
||||
$HTML_text.="<SELECT SIZE=1 NAME=shift>\n";
|
||||
$HTML_text.="<option selected value=\"$shift\">$shift</option>\n";
|
||||
$HTML_text.="<option value=\"\">--</option>\n";
|
||||
$HTML_text.="<option value=\"AM\">AM</option>\n";
|
||||
$HTML_text.="<option value=\"PM\">PM</option>\n";
|
||||
$HTML_text.="<option value=\"ALL\">ALL</option>\n";
|
||||
$HTML_text.="</SELECT><BR><BR>\n";
|
||||
$HTML_text.="<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$HTML_text.="</TD><TD VALIGN=TOP> ";
|
||||
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> \n";
|
||||
echo " <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
echo "</FONT>\n";
|
||||
echo "</TD></TR></TABLE>";
|
||||
$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> \n";
|
||||
$HTML_text.=" <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$HTML_text.="</FONT>\n";
|
||||
$HTML_text.="</TD></TR></TABLE>";
|
||||
|
||||
echo "</FORM>\n\n";
|
||||
$HTML_text.="</FORM>\n\n";
|
||||
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n";
|
||||
$HTML_text.="<PRE><FONT SIZE=2>\n";
|
||||
|
||||
|
||||
if (!$group)
|
||||
{
|
||||
echo "\n";
|
||||
echo "PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
|
||||
echo " NOTE: stats taken from shift specified\n";
|
||||
$HTML_text.="\n";
|
||||
$HTML_text.="PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
|
||||
$HTML_text.=" NOTE: stats taken from shift specified\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -371,10 +369,10 @@ $query_date_END = "$end_date $time_END";
|
||||
if (strlen($user_group)>0) {$ugSQL="and vicidial_agent_log.user_group='$user_group'";}
|
||||
else {$ugSQL='';}
|
||||
|
||||
echo "Agent Performance Detail $NOW_TIME\n";
|
||||
$HTML_text.="Agent Performance Detail $NOW_TIME\n";
|
||||
|
||||
echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
|
||||
echo "---------- AGENTS Details -------------\n\n";
|
||||
$HTML_text.="Time range: $query_date_BEGIN to $query_date_END\n\n";
|
||||
$HTML_text.="---------- AGENTS Details -------------\n\n";
|
||||
|
||||
|
||||
|
||||
@@ -383,6 +381,12 @@ echo "---------- AGENTS Details -------------\n\n";
|
||||
$statuses='-';
|
||||
$statusesTXT='';
|
||||
$statusesHEAD='';
|
||||
|
||||
$CSV_header="\"Agent Performance Detail $NOW_TIME\"\n";
|
||||
$CSV_header.="\"Time range: $query_date_BEGIN to $query_date_END\"\n\n";
|
||||
$CSV_header.="\"---------- AGENTS Details -------------\"\n";
|
||||
$CSV_header.='"USER NAME","ID","CALLS","TIME","PAUSE","PAUSAVG","WAIT","WAITAVG","TALK","TALKAVG","DISPO","DISPAVG","DEAD","DEADAVG","CUSTOMER","CUSTAVG"';
|
||||
|
||||
$statusesHTML='';
|
||||
$statusesARY[0]='';
|
||||
$j=0;
|
||||
@@ -393,7 +397,7 @@ $k=0;
|
||||
|
||||
$stmt="select count(*) as calls,sum(talk_sec) as talk,full_name,vicidial_users.user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec) from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_SQL group by user,full_name,status order by full_name,user,status desc limit 500000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$rows_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $rows_to_print)
|
||||
@@ -418,6 +422,9 @@ while ($i < $rows_to_print)
|
||||
$statusesTXT = sprintf("%8s", $status[$i]);
|
||||
$statusesHEAD .= "----------+";
|
||||
$statusesHTML .= " $statusesTXT |";
|
||||
|
||||
$CSV_header.=",\"$status[$i]\"";
|
||||
|
||||
$statuses .= "$status[$i]-";
|
||||
$statusesARY[$j] = $status[$i];
|
||||
$j++;
|
||||
@@ -433,10 +440,13 @@ while ($i < $rows_to_print)
|
||||
$i++;
|
||||
}
|
||||
|
||||
echo "CALL STATS BREAKDOWN: (Statistics related to handling of calls only)\n";
|
||||
echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
echo "| <a href=\"$LINKbase\">USER NAME</a> | <a href=\"$LINKbase&stage=ID\">ID</a> | <a href=\"$LINKbase&stage=LEADS\">CALLS</a> | <a href=\"$LINKbase&stage=TIME\">TIME</a> | PAUSE |PAUSAVG | WAIT |WAITAVG | TALK |TALKAVG | DISPO |DISPAVG | DEAD |DEADAVG | CUSTOMER |CUSTAVG |$statusesHTML\n";
|
||||
echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
$CSV_header.="\n";
|
||||
$CSV_lines='';
|
||||
|
||||
$HTML_text.="CALL STATS BREAKDOWN: (Statistics related to handling of calls only) <a href=\"$LINKbase&stage=$stage&file_download=1\">[DOWNLOAD]</a>\n";
|
||||
$HTML_text.="+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
$HTML_text.="| <a href=\"$LINKbase\">USER NAME</a> | <a href=\"$LINKbase&stage=ID\">ID</a> | <a href=\"$LINKbase&stage=LEADS\">CALLS</a> | <a href=\"$LINKbase&stage=TIME\">TIME</a> | PAUSE |PAUSAVG | WAIT |WAITAVG | TALK |TALKAVG | DISPO |DISPAVG | DEAD |DEADAVG | CUSTOMER |CUSTAVG |$statusesHTML\n";
|
||||
$HTML_text.="+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
|
||||
|
||||
### BEGIN loop through each user ###
|
||||
@@ -454,6 +464,7 @@ while ($m < $k)
|
||||
$Sdead_sec=0;
|
||||
$Scustomer_sec=0;
|
||||
$SstatusesHTML='';
|
||||
$CSVstatuses='';
|
||||
|
||||
### BEGIN loop through each status ###
|
||||
$n=0;
|
||||
@@ -476,6 +487,9 @@ while ($m < $k)
|
||||
$Scustomer_sec = ($Scustomer_sec + $customer_sec[$i]);
|
||||
$SstatusTXT = sprintf("%8s", $calls[$i]);
|
||||
$SstatusesHTML .= " $SstatusTXT |";
|
||||
|
||||
$CSVstatuses.=",\"$calls[$i]\"";
|
||||
|
||||
$status_found++;
|
||||
}
|
||||
$i++;
|
||||
@@ -483,6 +497,7 @@ while ($m < $k)
|
||||
if ($status_found < 1)
|
||||
{
|
||||
$SstatusesHTML .= " 0 |";
|
||||
$CSVstatuses.=",\"0\"";
|
||||
}
|
||||
### END loop through each stat line ###
|
||||
$n++;
|
||||
@@ -561,6 +576,10 @@ while ($m < $k)
|
||||
|
||||
$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n";
|
||||
|
||||
|
||||
$CSV_lines.="\"$Sfull_name\",";
|
||||
$CSV_lines.=eregi_replace(" ", "", "\"$Suser\",\"$Scalls\",\"$pfUSERtime_MS\",\"$pfUSERtotPAUSE_MS\",\"$pfUSERavgPAUSE_MS\",\"$pfUSERtotWAIT_MS\",\"$pfUSERavgWAIT_MS\",\"$pfUSERtotTALK_MS\",\"$pfUSERavgTALK_MS\",\"$pfUSERtotDISPO_MS\",\"$pfUSERavgDISPO_MS\",\"$pfUSERtotDEAD_MS\",\"$pfUSERavgDEAD_MS\",\"$pfUSERtotCUSTOMER_MS\",\"$pfUSERavgCUSTOMER_MS\"$CSVstatuses\n");
|
||||
|
||||
$TOPsorted_output[$m] = $Toutput;
|
||||
|
||||
if ($stage == 'ID')
|
||||
@@ -570,7 +589,7 @@ while ($m < $k)
|
||||
if ($stage == 'TIME')
|
||||
{$TOPsort[$m] = '' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
|
||||
if (!ereg("ID|TIME|LEADS",$stage))
|
||||
{echo "$Toutput";}
|
||||
{$HTML_text.="$Toutput";}
|
||||
|
||||
$m++;
|
||||
}
|
||||
@@ -592,7 +611,7 @@ if (ereg("ID|TIME|LEADS",$stage))
|
||||
$sort_split = explode("-----",$TOPsort[$m]);
|
||||
$i = $sort_split[1];
|
||||
$sort_order[$m] = "$i";
|
||||
echo "$TOPsorted_output[$i]";
|
||||
$HTML_text.="$TOPsorted_output[$i]";
|
||||
$m++;
|
||||
}
|
||||
}
|
||||
@@ -603,6 +622,7 @@ if (ereg("ID|TIME|LEADS",$stage))
|
||||
###### LAST LINE FORMATTING ##########
|
||||
### BEGIN loop through each status ###
|
||||
$SUMstatusesHTML='';
|
||||
$CSVSUMstatuses='';
|
||||
$n=0;
|
||||
while ($n < $j)
|
||||
{
|
||||
@@ -629,6 +649,7 @@ while ($n < $j)
|
||||
{
|
||||
$SUMstatusTXT = sprintf("%8s", $Scalls);
|
||||
$SUMstatusesHTML .= " $SUMstatusTXT |";
|
||||
$CSVSUMstatuses.=",\"$Scalls\"";
|
||||
}
|
||||
$n++;
|
||||
}
|
||||
@@ -693,11 +714,40 @@ while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1
|
||||
while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
|
||||
|
||||
|
||||
echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
echo "| TOTALS AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n";
|
||||
echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
$HTML_text.="+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
$HTML_text.="| TOTALS AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n";
|
||||
$HTML_text.="+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
|
||||
echo "\n\n";
|
||||
$CSV_total=eregi_replace(" ", "", "\"TOTALS\",\"AGENTS:$TOT_AGENTS\",\"$TOTcalls\",\"$TOTtime_MS\",\"$TOTtotPAUSE_MS\",\"$TOTavgPAUSE_MS\",\"$TOTtotWAIT_MS\",\"$TOTavgWAIT_MS\",\"$TOTtotTALK_MS\",\"$TOTavgTALK_MS\",\"$TOTtotDISPO_MS\",\"$TOTavgDISPO_MS\",\"$TOTtotDEAD_MS\",\"$TOTavgDEAD_MS\",\"$TOTtotCUSTOMER_MS\",\"$TOTavgCUSTOMER_MS\"$CSVSUMstatuses");
|
||||
|
||||
if ($file_download == 1)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AGENT_PERFORMACE_DETAIL$US$FILE_TIME.csv";
|
||||
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_header$CSV_lines$CSV_total";
|
||||
|
||||
exit;
|
||||
}
|
||||
|
||||
$CSV_report=fopen("AST_agent_performance_detail.csv", "w");
|
||||
fwrite($CSV_report, $CSV_header);
|
||||
fwrite($CSV_report, $CSV_lines);
|
||||
fwrite($CSV_report, $CSV_total);
|
||||
|
||||
|
||||
$HTML_text.="\n\n";
|
||||
|
||||
|
||||
|
||||
@@ -717,6 +767,7 @@ $sub_statuses='-';
|
||||
$sub_statusesTXT='';
|
||||
$sub_statusesHEAD='';
|
||||
$sub_statusesHTML='';
|
||||
$CSV_statuses='';
|
||||
$sub_statusesARY=$MT;
|
||||
$j=0;
|
||||
$PCusers='-';
|
||||
@@ -725,7 +776,7 @@ $PCuser_namesARY=$MT;
|
||||
$k=0;
|
||||
$stmt="select full_name,vicidial_users.user,sum(pause_sec),sub_status,sum(wait_sec + talk_sec + dispo_sec) from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and pause_sec<65000 $group_SQL $user_group_SQL group by user,full_name,sub_status order by user,full_name,sub_status desc limit 100000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$subs_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $subs_to_print)
|
||||
@@ -746,6 +797,7 @@ while ($i < $subs_to_print)
|
||||
$sub_statusesHTML .= " $sub_statusesTXT |";
|
||||
$sub_statuses .= "$sub_status[$i]-";
|
||||
$sub_statusesARY[$j] = $sub_status[$i];
|
||||
$CSV_statuses.=",\"$sub_status[$i]\"";
|
||||
$j++;
|
||||
}
|
||||
if (!eregi("-$PCuser[$i]-", $PCusers))
|
||||
@@ -759,17 +811,22 @@ while ($i < $subs_to_print)
|
||||
$i++;
|
||||
}
|
||||
|
||||
echo "PAUSE CODE BREAKDOWN:\n";
|
||||
echo "+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
echo "| USER NAME | ID | TOTAL | NONPAUSE | PAUSE | |$sub_statusesHTML\n";
|
||||
echo "+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
$HTML_text.="PAUSE CODE BREAKDOWN: <a href=\"$LINKbase&stage=$stage&file_download=2\">[DOWNLOAD]</a>\n\n";
|
||||
$HTML_text.="+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
$HTML_text.="| USER NAME | ID | TOTAL | NONPAUSE | PAUSE | |$sub_statusesHTML\n";
|
||||
$HTML_text.="+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
|
||||
$CSV_header="\"Agent Performance Detail $NOW_TIME\"\n";
|
||||
$CSV_header.="\"Time range: $query_date_BEGIN to $query_date_END\"\n\n";
|
||||
$CSV_header.="\"PAUSE CODE BREAKDOWN:\"\n";
|
||||
$CSV_header.="\"USER NAME\",\"ID\",\"TOTAL\",\"NONPAUSE\",\"PAUSE\",$CSV_statuses\n";
|
||||
|
||||
### BEGIN loop through each user ###
|
||||
$m=0;
|
||||
$Suser_ct = count($usersARY);
|
||||
$TOTtotNONPAUSE = 0;
|
||||
$TOTtotTOTAL = 0;
|
||||
$CSV_lines="";
|
||||
|
||||
while ($m < $k)
|
||||
{
|
||||
@@ -786,6 +843,7 @@ while ($m < $k)
|
||||
$Snon_pause_sec=0;
|
||||
$Stotal_sec=0;
|
||||
$SstatusesHTML='';
|
||||
$CSV_statuses="";
|
||||
|
||||
### BEGIN loop through each status ###
|
||||
$n=0;
|
||||
@@ -808,6 +866,7 @@ while ($m < $k)
|
||||
|
||||
$SstatusTXT = sprintf("%8s", $pfUSERcodePAUSE_MS);
|
||||
$SstatusesHTML .= " $SstatusTXT |";
|
||||
$CSV_statuses.=",\"$USERcodePAUSE_MS\"";
|
||||
$status_found++;
|
||||
}
|
||||
$i++;
|
||||
@@ -815,6 +874,7 @@ while ($m < $k)
|
||||
if ($status_found < 1)
|
||||
{
|
||||
$SstatusesHTML .= " 0 |";
|
||||
$CSV_statuses.=",\"0\"";
|
||||
}
|
||||
### END loop through each stat line ###
|
||||
$n++;
|
||||
@@ -852,8 +912,8 @@ while ($m < $k)
|
||||
|
||||
$BOTTOMsorted_output[$m] = $BOTTOMoutput;
|
||||
|
||||
echo "$BOTTOMoutput";
|
||||
|
||||
$HTML_text.="$BOTTOMoutput";
|
||||
$CSV_lines.="\"$Sfull_name\"".eregi_replace(" ", "", ",\"$Suser\",\"$pfUSERtotTOTAL_MS\",\"$pfUSERtotNONPAUSE_MS\",\"$pfUSERtotPAUSE_MS\",$CSV_statuses\n");
|
||||
$m++;
|
||||
}
|
||||
### END loop through each user ###
|
||||
@@ -878,6 +938,7 @@ while ($m < $k)
|
||||
###### LAST LINE FORMATTING ##########
|
||||
### BEGIN loop through each status ###
|
||||
$SUMstatusesHTML='';
|
||||
$CSVSUMstatuses='';
|
||||
$TOTtotPAUSE=0;
|
||||
$n=0;
|
||||
while ($n < $j)
|
||||
@@ -910,6 +971,7 @@ while ($n < $j)
|
||||
|
||||
$SUMstatusTXT = sprintf("%8s", $pfUSERsumstatPAUSE_MS);
|
||||
$SUMstatusesHTML .= " $SUMstatusTXT |";
|
||||
$CSVSUMstatuses.=",\"$USERsumstatPAUSE_MS\"";
|
||||
}
|
||||
$n++;
|
||||
}
|
||||
@@ -930,17 +992,51 @@ while ($n < $j)
|
||||
while(strlen($TOTtotTOTAL_MS)>10) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);}
|
||||
|
||||
|
||||
echo "+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
echo "| TOTALS AGENTS:$TOT_AGENTS |$TOTtotTOTAL_MS|$TOTtotNONPAUSE_MS|$TOTtotPAUSE_MS| |$SUMstatusesHTML\n";
|
||||
echo "+----------------------------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
$HTML_text.="+-----------------+----------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
$HTML_text.="| TOTALS AGENTS:$TOT_AGENTS |$TOTtotTOTAL_MS|$TOTtotNONPAUSE_MS|$TOTtotPAUSE_MS| |$SUMstatusesHTML\n";
|
||||
$HTML_text.="+----------------------------+----------+----------+----------+ +$sub_statusesHEAD\n";
|
||||
|
||||
echo "\n\n<BR>$db_source";
|
||||
$CSV_total=eregi_replace(" ", "", "\"TOTALS\",\"AGENTS:$TOT_AGENTS\",\"$TOTtotTOTAL_MS\",\"$TOTtotNONPAUSE_MS\",\"$TOTtotPAUSE_MS\",$CSVSUMstatuses");
|
||||
|
||||
if ($file_download == 2)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_PAUSE_CODE_BREAKDOWN$US$FILE_TIME.csv";
|
||||
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_header$CSV_lines$CSV_total";
|
||||
|
||||
exit;
|
||||
}
|
||||
$CSV_report=fopen("AST_pause_code_breakdown.csv", "w");
|
||||
fwrite($CSV_report, $CSV_header);
|
||||
fwrite($CSV_report, $CSV_lines);
|
||||
fwrite($CSV_report, $CSV_total);
|
||||
|
||||
|
||||
$HTML_text.="\n\n<BR>$db_source";
|
||||
$HTML_text.="</TD></TR></TABLE>";
|
||||
|
||||
$HTML_text.="</BODY></HTML>";
|
||||
|
||||
|
||||
}
|
||||
if ($file_download == 0 || !$file_download) {
|
||||
echo $HTML_head;
|
||||
require("admin_header.php");
|
||||
echo $HTML_text;
|
||||
}
|
||||
|
||||
|
||||
?>
|
||||
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_time_sheet.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -14,6 +14,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1848 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -26,7 +27,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -46,7 +47,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
@@ -62,6 +63,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$user=$agent;
|
||||
|
||||
@@ -69,14 +72,14 @@ $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -90,13 +93,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -115,22 +118,20 @@ $NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
<?php
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>$report_name";
|
||||
|
||||
|
||||
##### BEGIN Set variables to make header show properly #####
|
||||
@@ -151,26 +152,26 @@ $users_color = '#E6E6E6';
|
||||
$subcamp_color = '#C6C6C6';
|
||||
##### END Set variables to make header show properly #####
|
||||
|
||||
require("admin_header.php");
|
||||
#require("admin_header.php");
|
||||
|
||||
echo "<TABLE WIDTH=$page_width BGCOLOR=\"#F0F5FE\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#F0F5FE\"><TD>\n";
|
||||
$MAIN.="<TABLE WIDTH=$page_width BGCOLOR=\"#F0F5FE\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#F0F5FE\"><TD>\n";
|
||||
|
||||
echo "Agent Time Sheet for: $user\n";
|
||||
echo "<BR>\n";
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET> \n";
|
||||
echo "Date: <INPUT TYPE=TEXT NAME=query_date SIZE=19 MAXLENGTH=19 VALUE=\"$query_date\">\n";
|
||||
echo "User ID: <INPUT TYPE=TEXT NAME=agent SIZE=10 MAXLENGTH=20 VALUE=\"$agent\">\n";
|
||||
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "</FORM>\n\n";
|
||||
$MAIN.="Agent Time Sheet for: $user\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET> \n";
|
||||
$MAIN.="Date: <INPUT TYPE=TEXT NAME=query_date SIZE=19 MAXLENGTH=19 VALUE=\"$query_date\">\n";
|
||||
$MAIN.="User ID: <INPUT TYPE=TEXT NAME=agent SIZE=10 MAXLENGTH=20 VALUE=\"$agent\">\n";
|
||||
$MAIN.="<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=3>\n";
|
||||
$MAIN.="<PRE><FONT SIZE=3>\n";
|
||||
|
||||
|
||||
if (!$agent)
|
||||
{
|
||||
echo "\n";
|
||||
echo "PLEASE SELECT AN AGENT ID AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
|
||||
echo " NOTE: stats taken from available agent log data\n";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="PLEASE SELECT AN AGENT ID AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
|
||||
$MAIN.=" NOTE: stats taken from available agent log data\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -182,20 +183,25 @@ $time_END = "23:59:59";
|
||||
|
||||
$stmt="select full_name from vicidial_users where user='$agent';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$full_name = $row[0];
|
||||
|
||||
echo "Agent Time Sheet $NOW_TIME\n";
|
||||
$MAIN.="Agent Time Sheet $NOW_TIME\n";
|
||||
|
||||
$MAIN.="Time range: $query_date_BEGIN to $query_date_END\n\n";
|
||||
$MAIN.="---------- AGENT TIME SHEET: $agent - $full_name -------------\n\n";
|
||||
|
||||
$CSV_text_header.="\"Agent Time Sheet - $NOW_TIME\"\n";
|
||||
$CSV_text_header.="\"Time range: $query_date_BEGIN to $query_date_END\"\n";
|
||||
$CSV_text_header.="\"AGENT TIME SHEET: $agent - $full_name\"\n\n";
|
||||
|
||||
echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
|
||||
echo "---------- AGENT TIME SHEET: $agent - $full_name -------------\n\n";
|
||||
|
||||
if ($calls_summary)
|
||||
{
|
||||
$stmt="select count(*) as calls,sum(talk_sec) as talk,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
|
||||
$TOTAL_TIME = ($row[1] + $row[3] + $row[5] + $row[7]);
|
||||
@@ -220,45 +226,56 @@ if ($calls_summary)
|
||||
$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
|
||||
$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
|
||||
|
||||
echo "TOTAL CALLS TAKEN: $row[0]\n";
|
||||
echo "TALK TIME: $pfTALK_TIME_HMS AVERAGE: $pfTALK_AVG_MS\n";
|
||||
echo "PAUSE TIME: $pfPAUSE_TIME_HMS AVERAGE: $pfPAUSE_AVG_MS\n";
|
||||
echo "WAIT TIME: $pfWAIT_TIME_HMS AVERAGE: $pfWAIT_AVG_MS\n";
|
||||
echo "WRAPUP TIME: $pfWRAPUP_TIME_HMS AVERAGE: $pfWRAPUP_AVG_MS\n";
|
||||
echo "----------------------------------------------------------------\n";
|
||||
echo "TOTAL ACTIVE AGENT TIME: $pfTOTAL_TIME_HMS\n";
|
||||
|
||||
echo "\n";
|
||||
$MAIN.="TOTAL CALLS TAKEN: $row[0] <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&file_download=1'>[DOWNLOAD]</a>\n";
|
||||
$MAIN.="TALK TIME: $pfTALK_TIME_HMS AVERAGE: $pfTALK_AVG_MS\n";
|
||||
$MAIN.="PAUSE TIME: $pfPAUSE_TIME_HMS AVERAGE: $pfPAUSE_AVG_MS\n";
|
||||
$MAIN.="WAIT TIME: $pfWAIT_TIME_HMS AVERAGE: $pfWAIT_AVG_MS\n";
|
||||
$MAIN.="WRAPUP TIME: $pfWRAPUP_TIME_HMS AVERAGE: $pfWRAPUP_AVG_MS\n";
|
||||
$MAIN.="----------------------------------------------------------------\n";
|
||||
$MAIN.="TOTAL ACTIVE AGENT TIME: $pfTOTAL_TIME_HMS\n\n";
|
||||
$CSV_text1.=$CSV_text_header;
|
||||
$CSV_text1.="\"\",\"TOTAL CALLS TAKEN: $row[0]\"\n";
|
||||
$CSV_text1.="\"\",\"TALK TIME:\",\"$pfTALK_TIME_HMS\",\"AVERAGE:\",\"$pfTALK_AVG_MS\"\n";
|
||||
$CSV_text1.="\"\",\"PAUSE TIME:\",\"$pfPAUSE_TIME_HMS\",\"AVERAGE:\",\"$pfPAUSE_AVG_MS\"\n";
|
||||
$CSV_text1.="\"\",\"WAIT TIME:\",\"$pfWAIT_TIME_HMS\",\"AVERAGE:\",\"$pfWAIT_AVG_MS\"\n";
|
||||
$CSV_text1.="\"\",\"WRAPUP TIME:\",\"$pfWRAPUP_TIME_HMS\",\"AVERAGE:\",\"$pfWRAPUP_AVG_MS\"\n";
|
||||
$CSV_text1.="\"\",\"TOTAL ACTIVE AGENT TIME:\",\"$pfTOTAL_TIME_HMS\"\n\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date\">Call Activity Summary</a>\n\n";
|
||||
$MAIN.="<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date\">Call Activity Summary</a>\n\n";
|
||||
|
||||
}
|
||||
|
||||
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' order by event_time limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
|
||||
echo "FIRST LOGIN: $row[0]\n";
|
||||
$MAIN.="FIRST LOGIN: $row[0]\n";
|
||||
$start = $row[1];
|
||||
|
||||
$CSV_login.="\"\",\"FIRST LOGIN:\",\"$row[0]\"\n";
|
||||
|
||||
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' order by event_time desc limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
|
||||
echo "LAST LOG ACTIVITY: $row[0]\n";
|
||||
$MAIN.="LAST LOG ACTIVITY: $row[0]\n";
|
||||
$end = $row[1];
|
||||
|
||||
$CSV_login.="\"\",\"LAST LOG ACTIVITY:\",\"$row[0]\"\n";
|
||||
|
||||
$login_time = ($end - $start);
|
||||
$LOGIN_TIME_HMS = sec_convert($login_time,'H');
|
||||
$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
|
||||
|
||||
echo "-----------------------------------------\n";
|
||||
echo "TOTAL LOGGED-IN TIME: $pfLOGIN_TIME_HMS\n";
|
||||
$MAIN.="-----------------------------------------\n";
|
||||
$MAIN.="TOTAL LOGGED-IN TIME: $pfLOGIN_TIME_HMS\n";
|
||||
|
||||
$CSV_login.="\"\",\"TOTAL LOGGED-IN TIME:\",\"$pfLOGIN_TIME_HMS\"\n\n";
|
||||
$CSV_text1.=$CSV_login;
|
||||
|
||||
### timeclock records
|
||||
|
||||
@@ -271,14 +288,19 @@ $EQday_ARY = explode('-',$query_date_END);
|
||||
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
||||
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
||||
|
||||
echo "\n";
|
||||
$MAIN.="\n";
|
||||
|
||||
echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
|
||||
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
|
||||
$MAIN.="<B>TIMECLOCK LOGIN/LOGOUT TIME: <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&file_download=2'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
|
||||
|
||||
$CSV_text2.=$CSV_text_header;
|
||||
$CSV_text2.=$CSV_login;
|
||||
$CSV_text2.="\"TIMECLOCK LOGIN/LOGOUT TIME:\"\n";
|
||||
$CSV_text2.="\"\",\"ID\",\"EDIT\",\"EVENT\",\"DATE\",\"IP ADDRESS\",\"GROUP\",\"HOURS:MINUTES\"\n";
|
||||
|
||||
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='$agent' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$events_to_print = mysql_num_rows($rslt);
|
||||
|
||||
@@ -299,13 +321,14 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
|
||||
if (ereg("LOGIN", $row[0]))
|
||||
{
|
||||
$login_sec='';
|
||||
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td></tr>\n";
|
||||
$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"\"\n";
|
||||
}
|
||||
if (ereg("LOGOUT", $row[0]))
|
||||
{
|
||||
@@ -313,15 +336,16 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
|
||||
$total_login_time = ($total_login_time + $login_sec);
|
||||
$event_hours_minutes = sec_convert($login_sec,'H');
|
||||
|
||||
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $event_hours_minutes";
|
||||
if ($DB) {echo " - $total_login_time - $login_sec";}
|
||||
echo "</td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $event_hours_minutes";
|
||||
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
||||
$MAIN.="</td></tr>\n";
|
||||
$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n";
|
||||
}
|
||||
$o++;
|
||||
}
|
||||
@@ -329,27 +353,55 @@ if (strlen($login_sec)<1)
|
||||
{
|
||||
$login_sec = ($STARTtime - $row[1]);
|
||||
$total_login_time = ($total_login_time + $login_sec);
|
||||
if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
|
||||
if ($DB) {$MAIN.="LOGIN ONLY - $total_login_time - $login_sec";}
|
||||
}
|
||||
$total_login_hours_minutes = sec_convert($total_login_time,'H');
|
||||
|
||||
if ($DB) {echo " - $total_login_time - $login_sec";}
|
||||
|
||||
echo "<tr><td align=right><font size=2> </td>";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right colspan=2><font size=2><font size=2>TOTAL </td>\n";
|
||||
echo "<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
|
||||
|
||||
echo "</TABLE><BR>$db_source\n";
|
||||
|
||||
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
||||
|
||||
$MAIN.="<tr><td align=right><font size=2> </td>";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right colspan=2><font size=2><font size=2>TOTAL </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
|
||||
$CSV_text2.="\"\",\"\",\"\",\"\",\"\",\"\",\"TOTAL\",\"$total_login_hours_minutes\"\n";
|
||||
|
||||
$MAIN.="</TABLE><BR>$db_source\n";
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
}
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_agent_time_sheet_$US$FILE_TIME.csv";
|
||||
$CSV_var="CSV_text".$file_download;
|
||||
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
||||
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
exit;
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -22,10 +22,9 @@
|
||||
# 101214-1142 - Added Agent time stats
|
||||
# 110110-1327 - Changed campaign real-time link to the new realtime_report.php
|
||||
# 110517-0059 - Added campaign type display option
|
||||
# 110703-1854 - Added doanload option
|
||||
#
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
require("dbconnect.php");
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
@@ -43,6 +42,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
if (!isset($RR)) {$gRRroup=4;}
|
||||
if (!isset($types)) {$types='SHOW ALL CAMPAIGNS';}
|
||||
@@ -54,7 +55,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -73,7 +74,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
|
||||
@@ -81,13 +82,13 @@ $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -101,13 +102,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -142,7 +143,7 @@ if ($types == 'INBOUND ONLY') {$campaign_typeSQL="and campaign_allow_inbound='
|
||||
$stmt="select campaign_id from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL $campaign_typeSQL order by campaign_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if (!isset($DB)) {$DB=0;}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $groups_to_print)
|
||||
@@ -154,82 +155,78 @@ while ($i < $groups_to_print)
|
||||
|
||||
if (!isset($RR)) {$RR=4;}
|
||||
|
||||
?>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<STYLE type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" .green {color: white; background-color: green}\n";
|
||||
$HEADER.=" .red {color: white; background-color: red}\n";
|
||||
$HEADER.=" .lightblue {color: black; background-color: #ADD8E6}\n";
|
||||
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
||||
$HEADER.=" .midnightblue {color: white; background-color: #191970}\n";
|
||||
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
||||
$HEADER.=" .violet {color: black; background-color: #EE82EE} \n";
|
||||
$HEADER.=" .thistle {color: black; background-color: #D8BFD8} \n";
|
||||
$HEADER.=" .olive {color: white; background-color: #808000}\n";
|
||||
$HEADER.=" .yellow {color: black; background-color: yellow}\n";
|
||||
$HEADER.=" .khaki {color: black; background-color: #F0E68C}\n";
|
||||
$HEADER.=" .orange {color: black; background-color: orange}\n";
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.lightblue {color: black; background-color: #ADD8E6}
|
||||
.blue {color: white; background-color: blue}
|
||||
.midnightblue {color: white; background-color: #191970}
|
||||
.purple {color: white; background-color: purple}
|
||||
.violet {color: black; background-color: #EE82EE}
|
||||
.thistle {color: black; background-color: #D8BFD8}
|
||||
.olive {color: white; background-color: #808000}
|
||||
.yellow {color: black; background-color: yellow}
|
||||
.khaki {color: black; background-color: #F0E68C}
|
||||
.orange {color: black; background-color: orange}
|
||||
$HEADER.=" .r1 {color: black; background-color: #FFCCCC}\n";
|
||||
$HEADER.=" .r2 {color: black; background-color: #FF9999}\n";
|
||||
$HEADER.=" .r3 {color: black; background-color: #FF6666}\n";
|
||||
$HEADER.=" .r4 {color: white; background-color: #FF0000}\n";
|
||||
$HEADER.=" .b1 {color: black; background-color: #CCCCFF}\n";
|
||||
$HEADER.=" .b2 {color: black; background-color: #9999FF}\n";
|
||||
$HEADER.=" .b3 {color: black; background-color: #6666FF}\n";
|
||||
$HEADER.=" .b4 {color: white; background-color: #0000FF}\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.=" </STYLE>\n";
|
||||
|
||||
.r1 {color: black; background-color: #FFCCCC}
|
||||
.r2 {color: black; background-color: #FF9999}
|
||||
.r3 {color: black; background-color: #FF6666}
|
||||
.r4 {color: white; background-color: #FF0000}
|
||||
.b1 {color: black; background-color: #CCCCFF}
|
||||
.b2 {color: black; background-color: #9999FF}
|
||||
.b3 {color: black; background-color: #6666FF}
|
||||
.b4 {color: white; background-color: #0000FF}
|
||||
-->
|
||||
</STYLE>
|
||||
|
||||
<?php
|
||||
|
||||
echo"<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&adastats=$adastats&types=$types\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&adastats=$adastats&types=$types\">\n";
|
||||
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
echo "<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$MAIN.="<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
echo "<b>Real-Time All Campaigns Summary</b> \n";
|
||||
echo "<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">STOP</a> | ";
|
||||
echo "<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">SLOW</a> | ";
|
||||
echo "<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">GO</a> ";
|
||||
echo " </FONT>\n";
|
||||
$MAIN.="<b>Real-Time All Campaigns Summary</b> \n";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">STOP</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">SLOW</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">GO</a> ";
|
||||
$MAIN.=" </FONT>\n";
|
||||
if ($adastats<2)
|
||||
{
|
||||
echo "<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- VIEW LESS SETTINGS</font></a>";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- VIEW LESS SETTINGS</font></a>";
|
||||
}
|
||||
echo " ";
|
||||
echo "\n";
|
||||
echo "<input type=hidden name=RR value=$RR>\n";
|
||||
echo "<input type=hidden name=DB value=$DB>\n";
|
||||
echo "<input type=hidden name=adastats value=$adastats>\n";
|
||||
echo "<select size=1 name=types>\n";
|
||||
echo "<option value=\"SHOW ALL CAMPAIGNS\"";
|
||||
if ($types == 'SHOW ALL CAMPAIGNS') {echo " selected";}
|
||||
echo ">SHOW ALL CAMPAIGNS</option>";
|
||||
echo "<option value=\"AUTO-DIAL ONLY\"";
|
||||
if ($types == 'AUTO-DIAL ONLY') {echo " selected";}
|
||||
echo ">AUTO-DIAL ONLY</option>";
|
||||
echo "<option value=\"MANUAL ONLY\"";
|
||||
if ($types == 'MANUAL ONLY') {echo " selected";}
|
||||
echo ">MANUAL ONLY</option>";
|
||||
echo "<option value=\"INBOUND ONLY\"";
|
||||
if ($types == 'INBOUND ONLY') {echo " selected";}
|
||||
echo ">INBOUND ONLY</option>";
|
||||
echo "</select> \n";
|
||||
echo "<input type=submit name=submit value='SUBMIT'>\n";
|
||||
|
||||
echo "<BR><BR>\n\n";
|
||||
$MAIN.=" <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&types=$types&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="<input type=hidden name=RR value=$RR>\n";
|
||||
$MAIN.="<input type=hidden name=DB value=$DB>\n";
|
||||
$MAIN.="<input type=hidden name=adastats value=$adastats>\n";
|
||||
$MAIN.="<select size=1 name=types>\n";
|
||||
$MAIN.="<option value=\"SHOW ALL CAMPAIGNS\"";
|
||||
if ($types == 'SHOW ALL CAMPAIGNS') {$MAIN.=" selected";}
|
||||
$MAIN.=">SHOW ALL CAMPAIGNS</option>";
|
||||
$MAIN.="<option value=\"AUTO-DIAL ONLY\"";
|
||||
if ($types == 'AUTO-DIAL ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">AUTO-DIAL ONLY</option>";
|
||||
$MAIN.="<option value=\"MANUAL ONLY\"";
|
||||
if ($types == 'MANUAL ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">MANUAL ONLY</option>";
|
||||
$MAIN.="<option value=\"INBOUND ONLY\"";
|
||||
if ($types == 'INBOUND ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">INBOUND ONLY</option>";
|
||||
$MAIN.="</select> \n";
|
||||
$MAIN.="<input type=submit name=submit value='SUBMIT'>\n";
|
||||
$MAIN.="<BR><BR>\n\n";
|
||||
|
||||
$k=0;
|
||||
while($k<$groups_to_print)
|
||||
@@ -239,9 +236,9 @@ $NFE = '</font></b>';
|
||||
$F=''; $FG=''; $B=''; $BG='';
|
||||
|
||||
$group = $groups[$k];
|
||||
echo "<b><a href=\"./realtime_report.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> - ";
|
||||
echo "<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
|
||||
|
||||
$MAIN.="<b><a href=\"./realtime_report.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> - ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
|
||||
$CSV_text.="\"$group\"\n";
|
||||
|
||||
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$group' and campaign_allow_inbound='Y';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -315,68 +312,76 @@ $rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$balanceSHORT = $row[0];
|
||||
|
||||
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
echo "";
|
||||
echo "</TR>";
|
||||
$MAIN.="<BR><table cellpadding=0 cellspacing=0><TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B> TIME:</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
$MAIN.="";
|
||||
$MAIN.="</TR>";
|
||||
|
||||
$CSV_text.="\"DIAL LEVEL:\",\"$DIALlev\",\"TRUNK SHORT/FILL:\",\"$balanceSHORT / $balanceFILL\",\"FILTER:\",\"$DIALfilter\",\"TIME:\",\"$NOW_TIME\"\n";
|
||||
|
||||
if ($adastats>1)
|
||||
{
|
||||
echo "<TR BGCOLOR=\"#CCCCCC\">";
|
||||
echo "<TD ALIGN=RIGHT><font size=2> <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
echo "</TR>";
|
||||
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2> <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"MAX LEVEL:\",\"$maxDIALlev\",\"DROPPED MAX:\",\"$DROPmax\",\"TARGET DIFF:\",\"$targetDIFF\",\"INTENSITY:\",\"$ADAintense\"\n";
|
||||
|
||||
echo "<TR BGCOLOR=\"#CCCCCC\">";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
echo "</TR>";
|
||||
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"DIAL TIMEOUT:\",\"$DIALtimeout\",\"TAPER TIME:\",\"$TAPERtime\",\"LOCAL TIME:\",\"$CALLtime\",\"AVAIL ONLY:\",\"$ADAavailonly\"\n";
|
||||
}
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
echo "</TR>";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"DIALABLE LEADS:\",\"$DAleads\",\"CALLS TODAY:\",\"$callsTODAY\",\"AVG AGENTS:\",\"$agentsONEMIN\",\"DIAL METHOD:\",\"$DIALmethod\"\n";
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
echo "</TR>";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"HOPPER LEVEL:\",\"$HOPlev\",\"DROPPED / ANSWERED:\",\"$dropsTODAY / $answersTODAY\",\"DL DIFF:\",\"$diffONEMIN\",\"STATUSES:\",\"$DIALstatuses\"\n";
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
if ($drpctTODAY >= $DROPmax)
|
||||
{echo "<font color=red><B>$drpctTODAY%</B></font>";}
|
||||
{$MAIN.="<font color=red><B>$drpctTODAY%</B></font>";}
|
||||
else
|
||||
{echo "$drpctTODAY%";}
|
||||
echo " </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
echo "</TR>";
|
||||
{$MAIN.="$drpctTODAY%";}
|
||||
$MAIN.=" </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"LEADS IN HOPPER:\",\"$VDhop\",\"DROPPED PERCENT:\",\"$drpctTODAY%\",\"DIFF:\",\"$diffpctONEMIN%\",\"ORDER:\",\"$DIALorder\"\n";
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=LEFT COLSPAN=8>";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=LEFT COLSPAN=8>";
|
||||
if ( (!eregi('NULL',$VSCcat1)) and (strlen($VSCcat1)>0) )
|
||||
{echo "<font size=2><B>$VSCcat1:</B> $VSCcat1tally \n";}
|
||||
{$MAIN.="<font size=2><B>$VSCcat1:</B> $VSCcat1tally \n";}
|
||||
if ( (!eregi('NULL',$VSCcat2)) and (strlen($VSCcat2)>0) )
|
||||
{echo "<font size=2><B>$VSCcat2:</B> $VSCcat2tally \n";}
|
||||
{$MAIN.="<font size=2><B>$VSCcat2:</B> $VSCcat2tally \n";}
|
||||
if ( (!eregi('NULL',$VSCcat3)) and (strlen($VSCcat3)>0) )
|
||||
{echo "<font size=2><B>$VSCcat3:</B> $VSCcat3tally \n";}
|
||||
{$MAIN.="<font size=2><B>$VSCcat3:</B> $VSCcat3tally \n";}
|
||||
if ( (!eregi('NULL',$VSCcat4)) and (strlen($VSCcat4)>0) )
|
||||
{echo "<font size=2><B>$VSCcat4:</B> $VSCcat4tally \n";}
|
||||
echo "</TD></TR>";
|
||||
{$MAIN.="<font size=2><B>$VSCcat4:</B> $VSCcat4tally \n";}
|
||||
$MAIN.="</TD></TR>";
|
||||
$CSV_text.="\"$VSCcat1:\",\"$VSCcat1tally\",\"$VSCcat2:\",\"$VSCcat2tally\",\"$VSCcat3:\",\"$VSCcat3tally\",\"$VSCcat4:\",\"$VSCcat4tally\"\n";
|
||||
|
||||
if ($VSCagentcalls > 0)
|
||||
{
|
||||
@@ -416,16 +421,17 @@ if ($VSCagentcalls > 0)
|
||||
else
|
||||
{$avgacwTODAY=0;}
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
echo "</TR>";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"AGENT AVG WAIT:\",\"$avgwaitTODAY\",\"AVG CUSTTIME:\",\"$avgcustTODAY\",\"AVG ACW:\",\"$avgacwTODAY\",\"AVG PAUSE:\",\"$avgpauseTODAY\"\n";
|
||||
}
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=LEFT COLSPAN=8>";
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=LEFT COLSPAN=8>";
|
||||
|
||||
### Header finish
|
||||
|
||||
@@ -459,7 +465,7 @@ else
|
||||
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') $groupSQL;";
|
||||
}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$parked_to_print = mysql_num_rows($rslt);
|
||||
if ($parked_to_print > 0)
|
||||
{
|
||||
@@ -493,17 +499,25 @@ $parked_to_print = mysql_num_rows($rslt);
|
||||
if ($out_live > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
|
||||
|
||||
if ($campaign_allow_inbound > 0)
|
||||
{echo "$NFB$out_total$NFE current active calls \n";}
|
||||
{
|
||||
$MAIN.="$NFB$out_total$NFE current active calls \n";
|
||||
$CSV_text.="\"$out_total current active calls\",\"\"\n";
|
||||
}
|
||||
else
|
||||
{echo "$NFB$out_total$NFE calls being placed \n";}
|
||||
{
|
||||
$MAIN.="$NFB$out_total$NFE calls being placed \n";
|
||||
$CSV_text.="\"$NFB$out_total$NFE calls being placed\",\"\"\n";
|
||||
}
|
||||
|
||||
echo "$NFB$out_ring$NFE calls ringing \n";
|
||||
echo "$NFB$F $out_live $FG$NFE calls waiting for agents \n";
|
||||
echo "$NFB $in_ivr$NFE calls in IVR \n";
|
||||
$MAIN.="$NFB$out_ring$NFE calls ringing \n";
|
||||
$MAIN.="$NFB$F $out_live $FG$NFE calls waiting for agents \n";
|
||||
$MAIN.="$NFB $in_ivr$NFE calls in IVR \n";
|
||||
$CSV_text.="\"$out_ring calls ringing\",\"$out_live calls waiting for agents\",\"$in_ivr calls in IVR\"\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " NO LIVE CALLS WAITING \n";
|
||||
$MAIN.=" NO LIVE CALLS WAITING \n";
|
||||
$CSV_text.="\"NO LIVE CALLS WAITING\"\n";
|
||||
}
|
||||
|
||||
|
||||
@@ -518,7 +532,7 @@ $agent_total=0;
|
||||
|
||||
$stmt="select extension,user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id from vicidial_live_agents where campaign_id='" . mysql_real_escape_string($group) . "';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$talking_to_print = mysql_num_rows($rslt);
|
||||
if ($talking_to_print > 0)
|
||||
{
|
||||
@@ -571,19 +585,21 @@ $talking_to_print = mysql_num_rows($rslt);
|
||||
if ($agent_ready > 9) {$B='<FONT class="b3">'; $BG='</FONT>';}
|
||||
if ($agent_ready > 14) {$B='<FONT class="b4">'; $BG='</FONT>';}
|
||||
|
||||
echo "\n<BR>\n";
|
||||
$MAIN.="\n<BR>\n";
|
||||
|
||||
echo "$NFB$agent_total$NFE agents logged in \n";
|
||||
echo "$NFB$agent_incall$NFE agents in calls \n";
|
||||
echo "$NFB$B $agent_ready $BG$NFE agents waiting \n";
|
||||
echo "$NFB$agent_paused$NFE paused agents \n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>";
|
||||
echo "";
|
||||
$MAIN.="$NFB$agent_total$NFE agents logged in \n";
|
||||
$MAIN.="$NFB$agent_incall$NFE agents in calls \n";
|
||||
$MAIN.="$NFB$B $agent_ready $BG$NFE agents waiting \n";
|
||||
$MAIN.="$NFB$agent_paused$NFE paused agents \n";
|
||||
$CSV_text.="\"$agent_total agents logged in\",\"$agent_incall agents in calls\",\"$agent_ready agents waiting\",\"$agent_paused paused agents\"\n\n";
|
||||
|
||||
$MAIN.="<PRE><FONT SIZE=2>";
|
||||
$MAIN.="";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " NO AGENTS ON CALLS<BR>\n";
|
||||
$MAIN.=" NO AGENTS ON CALLS<BR>\n";
|
||||
$CSV_text.="\"NO AGENTS ON CALLS\"\n\n";
|
||||
}
|
||||
|
||||
################################################################################
|
||||
@@ -594,18 +610,47 @@ $talking_to_print = mysql_num_rows($rslt);
|
||||
|
||||
|
||||
|
||||
echo "</TD>";
|
||||
echo "</TR>";
|
||||
echo "</TABLE>";
|
||||
$MAIN.="</TD>";
|
||||
$MAIN.="</TR>";
|
||||
$MAIN.="</TABLE>\n\n<BR>";
|
||||
|
||||
echo "</FORM>\n\n<BR>";
|
||||
$k++;
|
||||
}
|
||||
$MAIN.="</FORM>\n\n<BR>";
|
||||
$MAIN.="</PRE>\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
|
||||
$MAIN.="$db_source\n";
|
||||
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_timeonVDADallSUMMARY_$US$FILE_TIME.csv";
|
||||
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
}
|
||||
|
||||
echo "$db_source\n";
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# fcstats.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -17,6 +17,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1828 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -36,6 +37,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -50,7 +53,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -73,13 +76,13 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
}
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -93,13 +96,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$HTML_text.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -121,7 +124,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
|
||||
$stmt="select group_id from vicidial_inbound_groups order by group_id;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $groups_to_print)
|
||||
@@ -130,76 +133,72 @@ while ($i < $groups_to_print)
|
||||
$groups[$i] =$row[0];
|
||||
$i++;
|
||||
}
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
<STYLE type="text/css">
|
||||
<!--
|
||||
.green {color: white; background-color: green}
|
||||
.red {color: white; background-color: red}
|
||||
.blue {color: white; background-color: blue}
|
||||
.purple {color: white; background-color: purple}
|
||||
-->
|
||||
</STYLE>
|
||||
$HTML_head.="<HTML>\n";
|
||||
$HTML_head.="<HEAD>\n";
|
||||
$HTML_head.="<STYLE type=\"text/css\">\n";
|
||||
$HTML_head.="<!--\n";
|
||||
$HTML_head.=" .green {color: white; background-color: green}\n";
|
||||
$HTML_head.=" .red {color: white; background-color: red}\n";
|
||||
$HTML_head.=" .blue {color: white; background-color: blue}\n";
|
||||
$HTML_head.=" .purple {color: white; background-color: purple}\n";
|
||||
$HTML_head.="-->\n";
|
||||
$HTML_head.=" </STYLE>\n";
|
||||
$HTML_head.="\n";
|
||||
$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HTML_head.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
<script language="JavaScript" src="calendar_db.js"></script>
|
||||
<link rel="stylesheet" href="calendar.css">
|
||||
|
||||
<?php
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
$HTML_head.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HTML_head.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
||||
|
||||
$short_header=1;
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
$HTML_text.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$HTML_text.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$HTML_text.="<script language=\"JavaScript\">\n";
|
||||
$HTML_text.="var o_cal = new tcal ({\n";
|
||||
$HTML_text.=" // form name\n";
|
||||
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
||||
$HTML_text.=" // input name\n";
|
||||
$HTML_text.=" 'controlname': 'query_date'\n";
|
||||
$HTML_text.="});\n";
|
||||
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$HTML_text.="</script>\n";
|
||||
|
||||
echo "<SELECT SIZE=1 NAME=group>\n";
|
||||
$HTML_text.="<SELECT SIZE=1 NAME=group>\n";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
if ($groups[$o] == $group) {$HTML_text.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
else {$HTML_text.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
echo "<SELECT SIZE=1 NAME=shift>\n";
|
||||
echo "<option selected value=\"$shift\">$shift</option>\n";
|
||||
echo "<option value=\"\">--</option>\n";
|
||||
echo "<option value=\"AM\">AM</option>\n";
|
||||
echo "<option value=\"PM\">PM</option>\n";
|
||||
echo "<option value=\"ALL\">ALL</option>\n";
|
||||
echo "</SELECT>\n";
|
||||
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
echo "</FORM>\n\n";
|
||||
$HTML_text.="</SELECT>\n";
|
||||
$HTML_text.="<SELECT SIZE=1 NAME=shift>\n";
|
||||
$HTML_text.="<option selected value=\"$shift\">$shift</option>\n";
|
||||
$HTML_text.="<option value=\"\">--</option>\n";
|
||||
$HTML_text.="<option value=\"AM\">AM</option>\n";
|
||||
$HTML_text.="<option value=\"PM\">PM</option>\n";
|
||||
$HTML_text.="<option value=\"ALL\">ALL</option>\n";
|
||||
$HTML_text.="</SELECT>\n";
|
||||
$HTML_text.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
||||
$HTML_text.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?query_date=$query_date&group=$group&shift=$shift&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$HTML_text.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>\n\n";
|
||||
$HTML_text.="<PRE><FONT SIZE=2>\n\n";
|
||||
|
||||
|
||||
if (!$group)
|
||||
{
|
||||
echo "\n\n";
|
||||
echo "PLEASE SELECT AN IN-GROUP AND DATE ABOVE THEN CLICK SUBMIT\n";
|
||||
$HTML_text.="\n\n";
|
||||
$HTML_text.="PLEASE SELECT AN IN-GROUP AND DATE ABOVE THEN CLICK SUBMIT\n";
|
||||
}
|
||||
|
||||
else
|
||||
@@ -227,14 +226,14 @@ if ($shift == 'ALL')
|
||||
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
||||
}
|
||||
|
||||
echo "In-Group Fronter-Closer Stats Report $NOW_TIME\n";
|
||||
$HTML_text.="In-Group Fronter-Closer Stats Report $NOW_TIME\n";
|
||||
|
||||
echo "\n";
|
||||
echo "---------- TOTALS FOR $query_date_BEGIN to $query_date_END\n";
|
||||
$HTML_text.="\n";
|
||||
$HTML_text.="---------- TOTALS FOR $query_date_BEGIN to $query_date_END\n";
|
||||
|
||||
$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and status = 'SALE';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$A1_points = ($row[0] * 1);
|
||||
$A1_points = sprintf("%10s", $A1_points);
|
||||
@@ -245,10 +244,10 @@ $TOT_points = ($A1_points + $A2_points + $A3_points + $A4_points);
|
||||
$TOT_tally = sprintf("%10s", $TOT_tally);
|
||||
$TOT_points = sprintf("%10s", $TOT_points);
|
||||
|
||||
echo "STATUS CUSTOMERS\n";
|
||||
echo "SALES: $A1_tally\n";
|
||||
$HTML_text.="STATUS CUSTOMERS\n";
|
||||
$HTML_text.="SALES: $A1_tally\n";
|
||||
|
||||
echo "\n";
|
||||
$HTML_text.="\n";
|
||||
|
||||
|
||||
|
||||
@@ -276,17 +275,25 @@ $totA9=0;
|
||||
$totDROP=0;
|
||||
$totOTHER=0;
|
||||
|
||||
echo "\n";
|
||||
echo "---------- FRONTER STATS\n";
|
||||
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
echo "| AGENT |SUCCESS| XFERS |SUCCESS%| SALE | DROP |OTHER |\n";
|
||||
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
$CSV_fronter_header="\"TOTALS FOR $query_date_BEGIN to $query_date_END\"\n";
|
||||
$CSV_fronter_header.="\"STATUS CUSTOMERS\"\n";
|
||||
$CSV_fronter_header.="\"SALES: $A1_tally\"\n\n";
|
||||
$CSV_fronter_header.="\"FRONTER STATS\"\n";
|
||||
$CSV_fronter_header.="\"AGENT\",\"SUCCESS\",\"XFERS\",\"SUCCESS%\",\"SALE\",\"DROP\",\"OTHER\"\n";
|
||||
$CSV_fronter_lines="";
|
||||
$CSV_fronter_footer="";
|
||||
|
||||
$HTML_text.="\n";
|
||||
$HTML_text.="---------- FRONTER STATS\n";
|
||||
$HTML_text.="+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
$HTML_text.="| AGENT |SUCCESS| XFERS |SUCCESS%| SALE | DROP |OTHER |\n";
|
||||
$HTML_text.="+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
|
||||
#$stmt="select vicidial_xfer_log.user,full_name,count(*) from vicidial_xfer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_xfer_log.user is not null and vicidial_xfer_log.user=vicidial_users.user group by vicidial_xfer_log.user;";
|
||||
$stmt="select user,count(distinct lead_id) from vicidial_xfer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user is not null group by user;";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$users_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $users_to_print)
|
||||
@@ -309,7 +316,7 @@ while ($i < $users_to_print)
|
||||
$stmt="select full_name from vicidial_users where user='$userRAW[$i]';";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$names_to_print = mysql_num_rows($rslt);
|
||||
if ($names_to_print > 0)
|
||||
{
|
||||
@@ -330,7 +337,7 @@ while ($i < $users_to_print)
|
||||
$stmt="select vc.status,count(distinct vc.lead_id) from vicidial_xfer_log vx, vicidial_closer_log vc where vx.call_date >= '$query_date_BEGIN' and vx.call_date <= '$query_date_END' and vc.call_date >= '$query_date_BEGIN' and vc.call_date <= '$query_date_END' and vc.campaign_id='" . mysql_real_escape_string($group) . "' and vx.campaign_id='" . mysql_real_escape_string($group) . "' and vx.user='$userRAW[$i]' and vc.lead_id=vx.lead_id and vc.xfercallid=vx.xfercallid group by vc.status;";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$lead_ids_to_print = mysql_num_rows($rslt);
|
||||
$j=0;
|
||||
while ($j < $lead_ids_to_print)
|
||||
@@ -384,7 +391,8 @@ while ($i < $users_to_print)
|
||||
$sales = sprintf("%5s", $sales);
|
||||
$Spct = sprintf("%6s", $Spct);
|
||||
|
||||
echo "| $user[$i] - $full_name[$i] | $sales | $USERcalls[$i] | $Spct%| $A1 | $DROP | $OTHER |\n";
|
||||
$HTML_text.="| $user[$i] - $full_name[$i] | $sales | $USERcalls[$i] | $Spct%| $A1 | $DROP | $OTHER |\n";
|
||||
$CSV_fronter_lines.="\"$user[$i] - $full_name[$i]\",\"$sales\",\"$USERcalls[$i]\",\"$Spct%\",\"$A1\",\"$DROP\",\"$OTHER\"\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
@@ -414,7 +422,7 @@ $totOTHER = sprintf("%5s", $totOTHER);
|
||||
|
||||
$stmt="select avg(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
|
||||
$AVGwait = $row[0];
|
||||
@@ -429,13 +437,14 @@ $AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
|
||||
$AVGwait = sprintf("%6s", $AVGwait_MS);
|
||||
|
||||
|
||||
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
echo "| TOTAL FRONTERS: $TOTagents | $TOTsales | $TOTcalls | $totSpct%|$totA1 |$totDROP |$totOTHER |\n";
|
||||
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
echo "| Average time in Queue for customers: $AVGwait |\n";
|
||||
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
|
||||
$HTML_text.="+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
$HTML_text.="| TOTAL FRONTERS: $TOTagents | $TOTsales | $TOTcalls | $totSpct%|$totA1 |$totDROP |$totOTHER |\n";
|
||||
$HTML_text.="+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
$HTML_text.="| Average time in Queue for customers: $AVGwait |\n";
|
||||
$HTML_text.="+--------------------------+-------+--------+--------+------+------+------+\n";
|
||||
|
||||
$CSV_fronter_footer.="\"TOTAL FRONTERS: $TOTagents\",\"$TOTsales\",\"$TOTcalls\",\"$totSpct%\",\"$totA1\",\"$totDROP\",\"$totOTHER\"\n";
|
||||
$CSV_fronter_footer.="\"Average time in Queue for customers: $AVGwait\"\n\n\n";
|
||||
|
||||
|
||||
|
||||
@@ -457,16 +466,24 @@ $totDROP=0;
|
||||
$totOTHER=0;
|
||||
$TOTsales=0;
|
||||
|
||||
echo "\n";
|
||||
echo "---------- CLOSER STATS\n";
|
||||
echo "+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
echo "| AGENT | CALLS | SALE | DROP |OTHER | SALE | CONV %|\n";
|
||||
echo "+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
$CSV_closer_header="";
|
||||
$CSV_closer_lines="";
|
||||
$CSV_closer_footer="";
|
||||
|
||||
$HTML_text.="\n";
|
||||
$HTML_text.="---------- CLOSER STATS\n";
|
||||
$HTML_text.="+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
$HTML_text.="| AGENT | CALLS | SALE | DROP |OTHER | SALE | CONV %|\n";
|
||||
$HTML_text.="+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
|
||||
$CSV_closer_header="\"CLOSER STATS\"\n";
|
||||
$CSV_closer_header.="\"AGENT\",\"CALLS\",\"SALE\",\"DROP\",\"OTHER\",\"SALE\",\"CONV %\"\n";
|
||||
|
||||
|
||||
$stmt="select user,count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user is not null group by user;";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$users_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $users_to_print)
|
||||
@@ -488,7 +505,7 @@ while ($i < $users_to_print)
|
||||
$stmt="select full_name from vicidial_users where user='$userRAW[$i]';";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$names_to_print = mysql_num_rows($rslt);
|
||||
if ($names_to_print > 0)
|
||||
{
|
||||
@@ -509,7 +526,7 @@ while ($i < $users_to_print)
|
||||
$stmt="select status,count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user='$userRAW[$i]' group by status;";
|
||||
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$HTML_text.="$stmt\n";}
|
||||
$lead_ids_to_print = mysql_num_rows($rslt);
|
||||
$j=0;
|
||||
while ($j < $lead_ids_to_print)
|
||||
@@ -606,7 +623,8 @@ while ($i < $users_to_print)
|
||||
$OTHER = sprintf("%4s", $OTHER);
|
||||
$sales = sprintf("%4s", $sales);
|
||||
|
||||
echo "| $user[$i] - $full_name[$i] | $USERcalls[$i] | $A1 | $DROP | $OTHER | $sales |$Cpct%|\n";
|
||||
$HTML_text.="| $user[$i] - $full_name[$i] | $USERcalls[$i] | $A1 | $DROP | $OTHER | $sales |$Cpct%|\n";
|
||||
$CSV_closer_lines.="\"$user[$i] - $full_name[$i]\",\"$USERcalls[$i]\",\"$A1\",\"$DROP\",\"$OTHER\",\"$sales\",\"$Cpct%\"\n";
|
||||
|
||||
$i++;
|
||||
}
|
||||
@@ -651,21 +669,58 @@ $totDROP = sprintf("%5s", $totDROP);
|
||||
$totOTHER = sprintf("%5s", $totOTHER);
|
||||
$TOTsales = sprintf("%5s", $TOTsales);
|
||||
|
||||
echo "+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
echo "| TOTAL CLOSERS: $TOTagents | $TOTcalls |$totA1 |$totDROP |$totOTHER |$TOTsales |$totCpct%|\n";
|
||||
echo "+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
$HTML_text.="+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
$HTML_text.="| TOTAL CLOSERS: $TOTagents | $TOTcalls |$totA1 |$totDROP |$totOTHER |$TOTsales |$totCpct%|\n";
|
||||
$HTML_text.="+--------------------------+--------+------+------+------+------+-------+\n";
|
||||
|
||||
$CSV_closer_footer.="\"TOTAL CLOSERS: $TOTagents\",\"$TOTcalls\",\"$totA1\",\"$totDROP\",\"$totOTHER\",\"$TOTsales\",\"$totCpct%\"\n";
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
if ($DB) {echo "\nRun Time: $RUNtime seconds|$db_source\n";}
|
||||
if ($DB) {$HTML_text.="\nRun Time: $RUNtime seconds|$db_source\n";}
|
||||
|
||||
$HTML_text.="</PRE>\n";
|
||||
$HTML_text.="</TD></TR></TABLE>\n";
|
||||
|
||||
$HTML_text.="</BODY></HTML>\n";
|
||||
|
||||
if ($file_download > 0)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "FCSTATS_$US$FILE_TIME.csv";
|
||||
$CSV_text=$CSV_fronter_header.$CSV_fronter_lines.$CSV_fronter_footer.$CSV_closer_header.$CSV_closer_lines.$CSV_closer_footer;
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
echo $HTML_head;
|
||||
require("admin_header.php");
|
||||
echo $HTML_text;
|
||||
}
|
||||
|
||||
#$CSV_report=fopen("fcstats.csv", "w");
|
||||
#$CSV_head=preg_replace('/\s+,/', ',', $CSV_fronter_header.$CSV_fronter_lines.$CSV_fronter_footer.$CSV_closer_header.$CSV_closer_lines.$CSV_closer_footer);
|
||||
#fwrite($CSV_report, $CSV_head);
|
||||
#fclose($CSV_report);
|
||||
|
||||
|
||||
|
||||
|
||||
}
|
||||
|
||||
|
||||
@@ -673,8 +728,3 @@ if ($DB) {echo "\nRun Time: $RUNtime seconds|$db_source\n";}
|
||||
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
|
||||
</BODY></HTML>
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# timeclock_report.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -15,6 +15,7 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1830 - Added download option
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -41,6 +42,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
if (strlen($order)<2) {$order='hours_down';}
|
||||
@@ -52,7 +55,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,webroot_writable FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -72,21 +75,21 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -100,13 +103,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -129,7 +132,7 @@ if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
$stmt="select user_group from vicidial_user_groups order by user_group;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$user_groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
$LISTuser_groups[$i]='---ALL---';
|
||||
@@ -143,50 +146,45 @@ while ($i < $user_groups_to_print)
|
||||
}
|
||||
|
||||
##### START HTML #####
|
||||
?>
|
||||
|
||||
<HTML>
|
||||
<HEAD>
|
||||
$HEADER.="<HTML>\n";
|
||||
$HEADER.="<HEAD>\n";
|
||||
$HEADER.="<style type=\"text/css\">\n";
|
||||
$HEADER.="<!--\n";
|
||||
$HEADER.=" div.scroll_callback {height: 300px; width: 620px; overflow: scroll;}\n";
|
||||
$HEADER.=" div.scroll_list {height: 400px; width: 140px; overflow: scroll;}\n";
|
||||
$HEADER.=" div.scroll_script {height: 331px; width: 600px; background: #FFF5EC; overflow: scroll; font-size: 12px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" div.text_input {overflow: auto; font-size: 10px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .body_text {font-size: 13px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}\n";
|
||||
$HEADER.=" .preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}\n";
|
||||
$HEADER.=" .body_small {font-size: 11px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .body_tiny {font-size: 10px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .log_text {font-size: 11px; font-family: monospace;}\n";
|
||||
$HEADER.=" .log_text_red {font-size: 11px; font-family: monospace; font-weight: bold; background: #FF3333}\n";
|
||||
$HEADER.=" .sd_text {font-size: 16px; font-family: sans-serif; font-weight: bold;}\n";
|
||||
$HEADER.=" .sh_text {font-size: 14px; font-family: sans-serif; font-weight: bold;}\n";
|
||||
$HEADER.=" .sb_text {font-size: 12px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .sk_text {font-size: 11px; font-family: sans-serif;}\n";
|
||||
$HEADER.=" .skb_text {font-size: 13px; font-family: sans-serif; font-weight: bold;}\n";
|
||||
$HEADER.=" .ON_conf {font-size: 11px; font-family: monospace; color: black; background: #FFFF99}\n";
|
||||
$HEADER.=" .OFF_conf {font-size: 11px; font-family: monospace; color: black; background: #FFCC77}\n";
|
||||
$HEADER.=" .cust_form {font-family: sans-serif; font-size: 10px; overflow: auto}\n";
|
||||
$HEADER.="\n";
|
||||
$HEADER.=" .select_bold {font-size: 14px; font-family: sans-serif; font-weight: bold;}\n";
|
||||
$HEADER.=" .header_white {font-size: 14px; font-family: sans-serif; font-weight: bold; color: white}\n";
|
||||
$HEADER.=" .data_records {font-size: 12px; font-family: sans-serif; color: black}\n";
|
||||
$HEADER.=" .data_records_fix {font-size: 12px; font-family: monospace; color: black}\n";
|
||||
$HEADER.=" .data_records_fix_small {font-size: 9px; font-family: monospace; color: black}\n";
|
||||
$HEADER.="\n";
|
||||
$HEADER.="-->\n";
|
||||
$HEADER.="</style>\n";
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<TITLE>\n";
|
||||
|
||||
<style type="text/css">
|
||||
<!--
|
||||
div.scroll_callback {height: 300px; width: 620px; overflow: scroll;}
|
||||
div.scroll_list {height: 400px; width: 140px; overflow: scroll;}
|
||||
div.scroll_script {height: 331px; width: 600px; background: #FFF5EC; overflow: scroll; font-size: 12px; font-family: sans-serif;}
|
||||
div.text_input {overflow: auto; font-size: 10px; font-family: sans-serif;}
|
||||
.body_text {font-size: 13px; font-family: sans-serif;}
|
||||
.preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}
|
||||
.preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}
|
||||
.body_small {font-size: 11px; font-family: sans-serif;}
|
||||
.body_tiny {font-size: 10px; font-family: sans-serif;}
|
||||
.log_text {font-size: 11px; font-family: monospace;}
|
||||
.log_text_red {font-size: 11px; font-family: monospace; font-weight: bold; background: #FF3333}
|
||||
.sd_text {font-size: 16px; font-family: sans-serif; font-weight: bold;}
|
||||
.sh_text {font-size: 14px; font-family: sans-serif; font-weight: bold;}
|
||||
.sb_text {font-size: 12px; font-family: sans-serif;}
|
||||
.sk_text {font-size: 11px; font-family: sans-serif;}
|
||||
.skb_text {font-size: 13px; font-family: sans-serif; font-weight: bold;}
|
||||
.ON_conf {font-size: 11px; font-family: monospace; color: black; background: #FFFF99}
|
||||
.OFF_conf {font-size: 11px; font-family: monospace; color: black; background: #FFCC77}
|
||||
.cust_form {font-family: sans-serif; font-size: 10px; overflow: auto}
|
||||
|
||||
.select_bold {font-size: 14px; font-family: sans-serif; font-weight: bold;}
|
||||
.header_white {font-size: 14px; font-family: sans-serif; font-weight: bold; color: white}
|
||||
.data_records {font-size: 12px; font-family: sans-serif; color: black}
|
||||
.data_records_fix {font-size: 12px; font-family: monospace; color: black}
|
||||
.data_records_fix_small {font-size: 9px; font-family: monospace; color: black}
|
||||
|
||||
-->
|
||||
</style>
|
||||
|
||||
<script language="JavaScript" src="calendar_db.js"></script>
|
||||
<link rel="stylesheet" href="calendar.css">
|
||||
|
||||
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
||||
<TITLE>
|
||||
|
||||
<?php
|
||||
echo "$report_name";
|
||||
$HEADER.="$report_name";
|
||||
|
||||
##### BEGIN Set variables to make header show properly #####
|
||||
$ADD = '311111';
|
||||
@@ -206,7 +204,7 @@ $usergroups_color = '#E6E6E6';
|
||||
$subcamp_color = '#C6C6C6';
|
||||
##### END Set variables to make header show properly #####
|
||||
|
||||
require("admin_header.php");
|
||||
#require("admin_header.php");
|
||||
|
||||
|
||||
|
||||
@@ -232,105 +230,110 @@ else
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
echo "<BR>\n";
|
||||
echo "$user_group_ct|$user_group_string|$user_group_SQL\n";
|
||||
echo "<BR>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="$user_group_ct|$user_group_string|$user_group_SQL\n";
|
||||
$MAIN.="<BR>\n";
|
||||
}
|
||||
|
||||
echo "<CENTER>\n";
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">";
|
||||
echo "<TABLE BORDER=0 CELLSPACING=6><TR><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
$MAIN.="<CENTER>\n";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">";
|
||||
$MAIN.="<TABLE BORDER=0 CELLSPACING=6><TR><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
|
||||
echo "<font class=\"select_bold\"><B>Date Range:</B></font><BR><CENTER>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$MAIN.="<font class=\"select_bold\"><B>Date Range:</B></font><BR><CENTER>\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'query_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
echo "<BR>to<BR>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
$MAIN.="<BR>to<BR>\n";
|
||||
$MAIN.="<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
echo "</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
echo "<font class=\"select_bold\"><B>User Groups:</B></font><BR><CENTER>\n";
|
||||
echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
||||
$MAIN.="</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
$MAIN.="<font class=\"select_bold\"><B>User Groups:</B></font><BR><CENTER>\n";
|
||||
$MAIN.="<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
||||
$o=0;
|
||||
while ($user_groups_to_print > $o)
|
||||
{
|
||||
if (ereg("\|$LISTuser_groups[$o]\|",$user_group_string))
|
||||
{echo "<option selected value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
||||
{$MAIN.="<option selected value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
||||
else
|
||||
{echo "<option value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
||||
{$MAIN.="<option value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
||||
$o++;
|
||||
}
|
||||
echo "</SELECT>\n";
|
||||
$MAIN.="</SELECT>\n";
|
||||
|
||||
echo "</TD></TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
echo "<font class=\"select_bold\"><B>Order:</B></font><BR>\n";
|
||||
echo "<SELECT SIZE=1 NAME=order>\n";
|
||||
echo "<option selected value=\"$order\">$order</option>\n";
|
||||
echo "<option value=\"\">--</option>\n";
|
||||
echo "<option>hours_up</option>\n";
|
||||
echo "<option>hours_down</option>\n";
|
||||
echo "<option>user_up</option>\n";
|
||||
echo "<option>user_down</option>\n";
|
||||
echo "<option>name_up</option>\n";
|
||||
echo "<option>name_down</option>\n";
|
||||
echo "<option>group_up</option>\n";
|
||||
echo "<option>group_down</option>\n";
|
||||
echo "</SELECT><BR><CENTER>\n";
|
||||
$MAIN.="</TD></TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
$MAIN.="<font class=\"select_bold\"><B>Order:</B></font><BR>\n";
|
||||
$MAIN.="<SELECT SIZE=1 NAME=order>\n";
|
||||
$MAIN.="<option selected value=\"$order\">$order</option>\n";
|
||||
$MAIN.="<option value=\"\">--</option>\n";
|
||||
$MAIN.="<option>hours_up</option>\n";
|
||||
$MAIN.="<option>hours_down</option>\n";
|
||||
$MAIN.="<option>user_up</option>\n";
|
||||
$MAIN.="<option>user_down</option>\n";
|
||||
$MAIN.="<option>name_up</option>\n";
|
||||
$MAIN.="<option>name_down</option>\n";
|
||||
$MAIN.="<option>group_up</option>\n";
|
||||
$MAIN.="<option>group_down</option>\n";
|
||||
$MAIN.="</SELECT><BR><CENTER>\n";
|
||||
|
||||
echo "</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
echo "<font class=\"select_bold\"><B>User:</B></font><BR>\n";
|
||||
echo "<INPUT TYPE=text NAME=user SIZE=7 MAXLENGTH=20 VALUE=\"$user\">\n";
|
||||
$MAIN.="</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
$MAIN.="<font class=\"select_bold\"><B>User:</B></font><BR>\n";
|
||||
$MAIN.="<INPUT TYPE=text NAME=user SIZE=7 MAXLENGTH=20 VALUE=\"$user\">\n";
|
||||
|
||||
echo "<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "</TD></TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
echo "</TD><TD ALIGN=CENTER VALIGN=TOP ROWSPAN=3>\n";
|
||||
echo "<FONT class=\"select_bold\" COLOR=BLACK SIZE=2> <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
$MAIN.="<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
$MAIN.="</TD></TD><TD ALIGN=LEFT VALIGN=TOP>\n";
|
||||
$MAIN.="</TD><TD ALIGN=CENTER VALIGN=TOP ROWSPAN=3>\n";
|
||||
$MAIN.="<FONT class=\"select_bold\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?DB=$DB&query_date=$query_date&end_date=$end_date&order=$order&user=$user&SUBMIT=$SUBMIT&file_download=1\">DOWNLOAD</a><FONT class=\"select_bold\" COLOR=BLACK SIZE=2> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
|
||||
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n\n";
|
||||
$MAIN.="</TD></TR></TABLE>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
|
||||
echo "<PRE><FONT SIZE=3>\n";
|
||||
$MAIN.="<PRE><FONT SIZE=3>\n";
|
||||
|
||||
|
||||
echo "User Timeclock Report $NOW_TIME\n";
|
||||
$MAIN.="User Timeclock Report $NOW_TIME\n";
|
||||
|
||||
echo "Time range: $query_date to $end_date\n\n";
|
||||
echo "---------- USER TIMECLOCK DETAILS -------------\n";
|
||||
echo "These totals do NOT include any active sessions\n</PRE>\n";
|
||||
|
||||
echo "<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=3><TR BGCOLOR=BLACK>\n";
|
||||
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">#</TD>\n";
|
||||
echo "<TD ALIGN=CENTER><FONT class=\"header_white\"> USER </TD>\n";
|
||||
echo "<TD ALIGN=CENTER><FONT class=\"header_white\"> NAME </TD>\n";
|
||||
echo "<TD ALIGN=CENTER><FONT class=\"header_white\"> GROUP </TD>\n";
|
||||
echo "<TD ALIGN=CENTER><FONT class=\"header_white\"> HOURS </TD>\n";
|
||||
echo "</TR>\n";
|
||||
$MAIN.="Time range: $query_date to $end_date\n\n";
|
||||
$MAIN.="---------- USER TIMECLOCK DETAILS -------------\n";
|
||||
$MAIN.="These totals do NOT include any active sessions\n</PRE>\n";
|
||||
|
||||
$CSV_text.="\"User Timeclock Report - $NOW_TIME\"\n";
|
||||
$CSV_text.="\"Time range: $query_date to $end_date\"\n";
|
||||
$CSV_text.="\"---------- USER TIMECLOCK DETAILS -------------\"\n";
|
||||
$CSV_text.="\"These totals do NOT include any active sessions\"\n\n";
|
||||
|
||||
|
||||
$MAIN.="<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=3><TR BGCOLOR=BLACK>\n";
|
||||
$MAIN.="<TD ALIGN=CENTER><FONT class=\"header_white\">#</TD>\n";
|
||||
$MAIN.="<TD ALIGN=CENTER><FONT class=\"header_white\"> USER </TD>\n";
|
||||
$MAIN.="<TD ALIGN=CENTER><FONT class=\"header_white\"> NAME </TD>\n";
|
||||
$MAIN.="<TD ALIGN=CENTER><FONT class=\"header_white\"> GROUP </TD>\n";
|
||||
$MAIN.="<TD ALIGN=CENTER><FONT class=\"header_white\"> HOURS </TD>\n";
|
||||
$MAIN.="</TR>\n";
|
||||
|
||||
$CSV_text.="\"\",\"#\",\"USER\",\"NAME\",\"GROUP\",\"HOURS\"\n";
|
||||
|
||||
$order_SQL='';
|
||||
if ($order == 'hours_up') {$order_SQL = "order by login";}
|
||||
@@ -347,7 +350,7 @@ else {$user_SQL='';}
|
||||
|
||||
$stmt="select vicidial_users.user,full_name,sum(login_sec) as login,vicidial_timeclock_log.user_group from vicidial_users,vicidial_timeclock_log where event IN('LOGIN','START') and event_date >= '$query_date 00:00:00' and event_date <= '$end_date 23:59:59' and vicidial_users.user=vicidial_timeclock_log.user $user_SQL $user_group_SQL group by vicidial_users.user,vicidial_timeclock_log.user_group $order_SQL limit 100000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$rows_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($i < $rows_to_print)
|
||||
@@ -387,13 +390,14 @@ while ($j < $rows_to_print)
|
||||
else
|
||||
{$bgcolor='bgcolor="#9BB9FB"';}
|
||||
|
||||
echo "<TR $bgcolor>\n";
|
||||
echo "<TD ALIGN=LEFT><FONT class=\"data_records_fix_small\">$j</TD>\n";
|
||||
echo "<TD><FONT class=\"data_records\"><A HREF=\"user_status.php?user=$user_id[$i]\">$user_id[$i]</A> </TD>\n";
|
||||
echo "<TD><FONT class=\"data_records\">$full_name[$i] </TD>\n";
|
||||
echo "<TD><FONT class=\"data_records\">$u_group[$i] </TD>\n";
|
||||
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $hours[$i]</TD>\n";
|
||||
echo "</TR>\n";
|
||||
$MAIN.="<TR $bgcolor>\n";
|
||||
$MAIN.="<TD ALIGN=LEFT><FONT class=\"data_records_fix_small\">$j</TD>\n";
|
||||
$MAIN.="<TD><FONT class=\"data_records\"><A HREF=\"user_status.php?user=$user_id[$i]\">$user_id[$i]</A> </TD>\n";
|
||||
$MAIN.="<TD><FONT class=\"data_records\">$full_name[$i] </TD>\n";
|
||||
$MAIN.="<TD><FONT class=\"data_records\">$u_group[$i] </TD>\n";
|
||||
$MAIN.="<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $hours[$i]</TD>\n";
|
||||
$MAIN.="</TR>\n";
|
||||
$CSV_text.="\"\",\"$j\",\"$user_id[$i]\",\"$full_name[$i]\",\"$u_group[$i]\",\"$hours[$i]\"\n";
|
||||
|
||||
$j++;
|
||||
}
|
||||
@@ -411,13 +415,43 @@ else
|
||||
$TOThours = $TOTdbHOURS;
|
||||
|
||||
|
||||
echo "<TR BGCOLOR=#E6E6E6>\n";
|
||||
echo "<TD ALIGN=LEFT COLSPAN=4><FONT class=\"data_records\">TOTALS</TD>\n";
|
||||
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOThours</TD>\n";
|
||||
echo "</TR>\n";
|
||||
$MAIN.="<TR BGCOLOR=#E6E6E6>\n";
|
||||
$MAIN.="<TD ALIGN=LEFT COLSPAN=4><FONT class=\"data_records\">TOTALS</TD>\n";
|
||||
$MAIN.="<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOThours</TD>\n";
|
||||
$MAIN.="</TR>\n";
|
||||
$CSV_text.="\"\",\"TOTALS\",\"\",\"\",\"\",\"$TOThours\"\n";
|
||||
|
||||
$MAIN.="</TABLE>\n";
|
||||
$MAIN.="</CENTER>\n";
|
||||
$MAIN.="</BODY></HTML>\n";
|
||||
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "timeclock_report_$US$FILE_TIME.csv";
|
||||
$CSV_text=preg_replace('/^\s+/', '', $CSV_text);
|
||||
$CSV_text=preg_replace('/\n\s+,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
exit;
|
||||
}
|
||||
|
||||
echo "</TABLE>\n";
|
||||
|
||||
?>
|
||||
</CENTER>
|
||||
</BODY></HTML>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# timeclock_status.php
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -13,9 +13,10 @@
|
||||
# 100712-1324 - Added system setting slave server option
|
||||
# 100802-2347 - Added User Group Allowed Reports option validation
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110703-1833 - Added download option
|
||||
#
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
#header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
require("dbconnect.php");
|
||||
|
||||
@@ -36,6 +37,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
|
||||
$report_name = 'User Group Timeclock Status Report';
|
||||
@@ -45,7 +48,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,webroot_writable,timeclock_end_of_day FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -66,7 +69,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
@@ -92,7 +95,7 @@ $row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -111,13 +114,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
}
|
||||
|
||||
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGuser_group = $row[0];
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -133,7 +136,7 @@ if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL
|
||||
|
||||
$stmt="select user_group from vicidial_user_groups order by user_group;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$user_groups_to_print = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
$user_groups_to_print++;
|
||||
@@ -156,13 +159,11 @@ if (strlen($user_group) > 0)
|
||||
$group_name = $row[0];
|
||||
}
|
||||
|
||||
?>
|
||||
<html>
|
||||
<head>
|
||||
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
||||
<title>ADMINISTRATION:
|
||||
<?php
|
||||
echo "$report_name";
|
||||
$HEADER.="<html>\n";
|
||||
$HEADER.="<head>\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
$HEADER.="<title>ADMINISTRATION: \n";
|
||||
$HEADER.="$report_name";
|
||||
|
||||
##### BEGIN Set variables to make header show properly #####
|
||||
$ADD = '311111';
|
||||
@@ -182,45 +183,41 @@ $usergroups_color = '#E6E6E6';
|
||||
$subcamp_color = '#C6C6C6';
|
||||
##### END Set variables to make header show properly #####
|
||||
|
||||
require("admin_header.php");
|
||||
# require("admin_header.php");
|
||||
|
||||
|
||||
|
||||
?>
|
||||
<CENTER>
|
||||
<TABLE WIDTH=750 BGCOLOR=#D9E6FE cellpadding=2 cellspacing=0><TR BGCOLOR=#015B91><TD ALIGN=LEFT>
|
||||
<FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B>Timeclock Status for <?php echo $user_group ?></TD><TD ALIGN=RIGHT>
|
||||
<?php
|
||||
echo "<a href=\"./timeclock_report.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=WHITE SIZE=2><B>TIMECLOCK REPORT</a> | ";
|
||||
echo "<a href=\"./admin.php?ADD=311111&user_group=$user_group\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=WHITE SIZE=2><B>USER GROUP</a>\n";
|
||||
?>
|
||||
</TD></TR>
|
||||
$MAIN.="<CENTER>\n";
|
||||
$MAIN.="<TABLE WIDTH=750 BGCOLOR=#D9E6FE cellpadding=2 cellspacing=0><TR BGCOLOR=#015B91><TD ALIGN=LEFT>\n";
|
||||
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=WHITE SIZE=2><B>Timeclock Status for $user_group</TD><TD ALIGN=RIGHT> \n";
|
||||
$MAIN.="<a href=\"./timeclock_report.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=WHITE SIZE=2><B>TIMECLOCK REPORT</a> | ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=311111&user_group=$user_group\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=WHITE SIZE=2><B>USER GROUP</a>\n";
|
||||
$MAIN.="</TD></TR>\n";
|
||||
|
||||
$MAIN.="<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> \n";
|
||||
|
||||
$MAIN.="<form action=$PHP_SELF method=GET>\n";
|
||||
$MAIN.="<input type=hidden name=DB value=\"$DB\">\n";
|
||||
$MAIN.="<select size=1 name=user_group>$FORMuser_groups</select>";
|
||||
$MAIN.="<input type=submit name=submit value=submit>\n";
|
||||
|
||||
|
||||
<?php
|
||||
|
||||
echo "<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> \n";
|
||||
|
||||
echo "<form action=$PHP_SELF method=POST>\n";
|
||||
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
||||
echo "<select size=1 name=user_group>$FORMuser_groups</select>";
|
||||
echo "<input type=submit name=submit value=submit>\n";
|
||||
|
||||
echo "</B></TD></TR>\n";
|
||||
echo "<TR><TD ALIGN=LEFT COLSPAN=2>\n";
|
||||
echo "<br><center>\n";
|
||||
$MAIN.="</B></TD></TR>\n";
|
||||
$MAIN.="<TR><TD ALIGN=LEFT COLSPAN=2>\n";
|
||||
$MAIN.="<br><center>\n";
|
||||
|
||||
if (strlen($user_group) < 1)
|
||||
{
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$HEADER";
|
||||
require("admin_header.php");
|
||||
echo "$MAIN";
|
||||
exit;
|
||||
}
|
||||
|
||||
|
||||
##### grab all users in this user_group #####
|
||||
$stmt="SELECT user,full_name from vicidial_users where user_group='" . mysql_real_escape_string($user_group) . "' order by full_name;";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$users_to_print = mysql_num_rows($rslt);
|
||||
$o=0;
|
||||
@@ -248,7 +245,7 @@ while ($users_to_print > $o)
|
||||
$total_login_time = 0;
|
||||
##### grab timeclock status record for this user #####
|
||||
$stmt="SELECT event_epoch,event_date,status,ip_address from vicidial_timeclock_status where user='$users[$o]' and event_epoch >= '$EoD';";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$stats_to_print = mysql_num_rows($rslt);
|
||||
if ($stats_to_print > 0)
|
||||
@@ -267,7 +264,7 @@ while ($users_to_print > $o)
|
||||
|
||||
##### grab timeclock logged-in time for each user #####
|
||||
$stmt="SELECT event,event_epoch,login_sec from vicidial_timeclock_log where user='$users[$o]' and event_epoch >= '$EoD';";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$logs_to_parse = mysql_num_rows($rslt);
|
||||
$p=0;
|
||||
@@ -311,11 +308,11 @@ while ($users_to_print > $o)
|
||||
$Tlogin_sec[$o] = $total_login_time;
|
||||
}
|
||||
|
||||
if ($DB>0) {echo "|$Tlogin_sec[$o]|$Tlogin_time[$o]|";}
|
||||
if ($DB>0) {$MAIN.="|$Tlogin_sec[$o]|$Tlogin_time[$o]|";}
|
||||
|
||||
##### grab vicidial_agent_log records in this user_group #####
|
||||
$stmt="SELECT event_time,UNIX_TIMESTAMP(event_time),campaign_id from vicidial_agent_log where user='$users[$o]' and event_time >= '$EoDdate' order by agent_log_id desc limit 1;";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$vals_to_print = mysql_num_rows($rslt);
|
||||
if ($vals_to_print > 0)
|
||||
@@ -331,23 +328,26 @@ while ($users_to_print > $o)
|
||||
|
||||
|
||||
##### print each user that has any activity for today #####
|
||||
echo "<br>\n";
|
||||
echo "<center>\n";
|
||||
$MAIN.="<br>\n";
|
||||
$MAIN.="<center>\n";
|
||||
|
||||
echo "<TABLE width=720 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<TR>\n";
|
||||
echo "<TD bgcolor=\"#99FF33\"> </TD><TD align=left> TC Logged in and VICI active</TD>\n"; # bright green
|
||||
echo "<TD bgcolor=\"#FFFF33\"> </TD><TD align=left> TC Logged in only</TD>\n"; # bright yellow
|
||||
echo "<TD bgcolor=\"#FF6666\"> </TD><TD align=left> VICI active only</TD>\n"; # bright red
|
||||
echo "</TR><TR>\n";
|
||||
echo "<TD bgcolor=\"#66CC66\"> </TD><TD align=left> TC Logged out and VICI active</TD>\n"; # dull green
|
||||
echo "<TD bgcolor=\"#CCCC00\"> </TD><TD align=left> TC Logged out only</TD>\n"; # dull yellow
|
||||
echo "<TD> </TD><TD align=left> </TD>\n";
|
||||
echo "</TR></TABLE><BR>\n";
|
||||
$MAIN.="<TABLE width=720 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<TR>\n";
|
||||
$MAIN.="<TD bgcolor=\"#99FF33\"> </TD><TD align=left> TC Logged in and VICI active</TD>\n"; # bright green
|
||||
$MAIN.="<TD bgcolor=\"#FFFF33\"> </TD><TD align=left> TC Logged in only</TD>\n"; # bright yellow
|
||||
$MAIN.="<TD bgcolor=\"#FF6666\"> </TD><TD align=left> VICI active only</TD>\n"; # bright red
|
||||
$MAIN.="</TR><TR>\n";
|
||||
$MAIN.="<TD bgcolor=\"#66CC66\"> </TD><TD align=left> TC Logged out and VICI active</TD>\n"; # dull green
|
||||
$MAIN.="<TD bgcolor=\"#CCCC00\"> </TD><TD align=left> TC Logged out only</TD>\n"; # dull yellow
|
||||
$MAIN.="<TD> </TD><TD align=left> </TD>\n";
|
||||
$MAIN.="</TR></TABLE><BR>\n";
|
||||
|
||||
echo "<B>USER STATUS FOR USER GROUP: $user_group</B>\n";
|
||||
echo "<TABLE width=700 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2># </td><td><font size=2>USER </td><td align=left><font size=2>NAME </td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> TC TIME</td><td align=right><font size=2>TC LOGIN</td><td align=right><font size=2> VICI LAST LOG</td><td align=right><font size=2> VICI CAMPAIGN</td></tr>\n";
|
||||
$MAIN.="<B>USER STATUS FOR USER GROUP: $user_group <a href='$PHP_SELF?DB=$DB&user_group=$user_group&submit=$submit&file_download=1'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=700 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2># </td><td><font size=2>USER </td><td align=left><font size=2>NAME </td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> TC TIME</td><td align=right><font size=2>TC LOGIN</td><td align=right><font size=2> VICI LAST LOG</td><td align=right><font size=2> VICI CAMPAIGN</td></tr>\n";
|
||||
|
||||
$CSV_text.="\"USER STATUS FOR USER GROUP: $user_group\"\n";
|
||||
$CSV_text.="\"\",\"#\",\"USER\",\"NAME\",\"STATUS\",\"IP ADDRESS\",\"TC TIME\",\"TC LOGIN\",\"VICI LAST LOG\",\"VICI CAMPAIGN\"\n";
|
||||
|
||||
$o=0;
|
||||
$s=0;
|
||||
@@ -358,31 +358,33 @@ while ($users_to_print > $o)
|
||||
if ( ($Tstatus[$o]=='START') or ($Tstatus[$o]=='LOGIN') )
|
||||
{
|
||||
if ($Tlogin_sec[$o] > 0)
|
||||
{$bgcolor[$o]='bgcolor="#FFFF33"';} # yellow
|
||||
{$bgcolor[$o]='bgcolor="#FFFF33"'; $CSV_status="TC Logged in only";} # yellow
|
||||
if ( ($Tlogin_sec[$o] > 0) and (strlen($Vevent_time[$o]) > 0) )
|
||||
{$bgcolor[$o]='bgcolor="#99FF33"';} # green
|
||||
{$bgcolor[$o]='bgcolor="#99FF33"'; $CSV_status="TC Logged in and VICI active";} # green
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($Tlogin_sec[$o] > 0)
|
||||
{$bgcolor[$o]='bgcolor="#CCCC00"';} # yellow
|
||||
{$bgcolor[$o]='bgcolor="#CCCC00"'; $CSV_status="TC Logged out only";} # yellow
|
||||
if (strlen($Vevent_time[$o]) > 0)
|
||||
{$bgcolor[$o]='bgcolor="#FF6666"';} # red
|
||||
{$bgcolor[$o]='bgcolor="#FF6666"'; $CSV_status="VICI active only";} # red
|
||||
if ( ($Tlogin_sec[$o] > 0) and (strlen($Vevent_time[$o]) > 0) )
|
||||
{$bgcolor[$o]='bgcolor="#66CC66"';} # green
|
||||
{$bgcolor[$o]='bgcolor="#66CC66"'; $CSV_status="TC Logged out and VICI active";} # green
|
||||
}
|
||||
|
||||
$s++;
|
||||
echo "<tr $bgcolor[$o]>";
|
||||
echo "<td><font size=1>$s</td>";
|
||||
echo "<td><font size=2><a href=\"./user_status.php?user=$users[$o]\">$users[$o]</a></td>";
|
||||
echo "<td><font size=2>$full_name[$o]</td>";
|
||||
echo "<td><font size=2>$Tip_address[$o]</td>";
|
||||
echo "<td align=right><font size=2>$Tlogin_time[$o]</td>";
|
||||
echo "<td align=right><font size=2>$Tevent_time[$o]</td>";
|
||||
echo "<td align=right><font size=2>$Vevent_time[$o]</td>";
|
||||
echo "<td align=right><font size=2>$Vcampaign[$o]</td>";
|
||||
echo "</tr>";
|
||||
$MAIN.="<tr $bgcolor[$o]>";
|
||||
$MAIN.="<td><font size=1>$s</td>";
|
||||
$MAIN.="<td><font size=2><a href=\"./user_status.php?user=$users[$o]\">$users[$o]</a></td>";
|
||||
$MAIN.="<td><font size=2>$full_name[$o]</td>";
|
||||
$MAIN.="<td><font size=2>$Tip_address[$o]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$Tlogin_time[$o]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$Tevent_time[$o]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$Vevent_time[$o]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$Vcampaign[$o]</td>";
|
||||
$MAIN.="</tr>";
|
||||
|
||||
$CSV_text.="\"\",\"$s\",\"$users[$o]\",\"$full_name[$o]\",\"$CSV_status\",\"$Tip_address[$o]\",\"$Tlogin_time[$o]\",\"$Tevent_time[$o]\",\"$Vevent_time[$o]\",\"$Vcampaign[$o]\"\n";
|
||||
|
||||
if (strlen($Tstatus[$o])>0)
|
||||
{$TOTlogin_sec = ($TOTlogin_sec + $Tlogin_sec[$o]);}
|
||||
@@ -400,36 +402,61 @@ $total_login_minutes = ($total_login_minutes * 60);
|
||||
$total_login_minutes_int = round($total_login_minutes, 0);
|
||||
if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
|
||||
|
||||
echo "<tr bgcolor=white>";
|
||||
echo "<td colspan=4><font size=2>TOTALS</td>";
|
||||
echo "<td align=right><font size=2>$total_login_hours_int:$total_login_minutes_int</td>";
|
||||
echo "<td align=right><font size=2></td>";
|
||||
echo "<td align=right><font size=2></td>";
|
||||
echo "<td align=right><font size=2></td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
|
||||
$MAIN.="<tr bgcolor=white>";
|
||||
$MAIN.="<td colspan=4><font size=2>TOTALS</td>";
|
||||
$MAIN.="<td align=right><font size=2>$total_login_hours_int:$total_login_minutes_int</td>";
|
||||
$MAIN.="<td align=right><font size=2></td>";
|
||||
$MAIN.="<td align=right><font size=2></td>";
|
||||
$MAIN.="<td align=right><font size=2></td>";
|
||||
$MAIN.="</tr>";
|
||||
$MAIN.="</table>";
|
||||
|
||||
$CSV_text.="\"\",\"TOTALS\",\"\",\"\",\"\",\"\",\"$total_login_hours_int:$total_login_minutes_int\"\n";
|
||||
|
||||
|
||||
$ENDtime = date("U");
|
||||
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
|
||||
echo "\n\n\n<br><br><br>\n\n";
|
||||
$MAIN.="\n\n\n<br><br><br>\n\n";
|
||||
|
||||
|
||||
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
$MAIN.="<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
|
||||
$MAIN.="</TD></TR><TABLE>\n";
|
||||
$MAIN.="</body>\n";
|
||||
$MAIN.="</html>\n";
|
||||
|
||||
if ($file_download > 0)
|
||||
{
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "timeclock_status_$US$FILE_TIME.csv";
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$HEADER";
|
||||
require("admin_header.php");
|
||||
echo "$MAIN";
|
||||
}
|
||||
|
||||
|
||||
?>
|
||||
|
||||
|
||||
</TD></TR><TABLE>
|
||||
</body>
|
||||
</html>
|
||||
|
||||
<?php
|
||||
exit;
|
||||
|
||||
|
||||
@@ -449,16 +476,16 @@ $EQday_ARY = explode('-',$end_date);
|
||||
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
||||
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
||||
|
||||
echo "<br><br>\n";
|
||||
$MAIN.="<br><br>\n";
|
||||
|
||||
echo "<center>\n";
|
||||
$MAIN.="<center>\n";
|
||||
|
||||
echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
|
||||
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
|
||||
$MAIN.="<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
|
||||
$MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
|
||||
|
||||
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysql_real_escape_string($user) . "' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$events_to_print = mysql_num_rows($rslt);
|
||||
|
||||
@@ -479,13 +506,13 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
|
||||
if (ereg("LOGIN", $row[0]))
|
||||
{
|
||||
$login_sec='';
|
||||
echo "<tr $bgcolor><td><font size=2>$row[5]</td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$row[5]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td></tr>\n";
|
||||
}
|
||||
if (ereg("LOGOUT", $row[0]))
|
||||
{
|
||||
@@ -498,13 +525,13 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
|
||||
$event_minutes = ($event_minutes * 60);
|
||||
$event_minutes_int = round($event_minutes, 0);
|
||||
if ($event_minutes_int < 10) {$event_minutes_int = "0$event_minutes_int";}
|
||||
echo "<tr $bgcolor><td><font size=2>$row[5]</td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int</td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$row[5]</td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $event_hours_int:$event_minutes_int</td></tr>\n";
|
||||
}
|
||||
$o++;
|
||||
}
|
||||
@@ -521,14 +548,14 @@ $total_login_minutes = ($total_login_minutes * 60);
|
||||
$total_login_minutes_int = round($total_login_minutes, 0);
|
||||
if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
|
||||
|
||||
echo "<tr><td align=right><font size=2> </td>";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
|
||||
echo "<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int </td></tr>\n";
|
||||
$MAIN.="<tr><td align=right><font size=2> </td>";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2><font size=2>TOTAL </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int </td></tr>\n";
|
||||
|
||||
echo "</TABLE></center>\n";
|
||||
$MAIN.="</TABLE></center>\n";
|
||||
|
||||
|
||||
|
||||
@@ -540,20 +567,15 @@ $ENDtime = date("U");
|
||||
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
|
||||
echo "\n\n\n<br><br><br>\n\n";
|
||||
$MAIN.="\n\n\n<br><br><br>\n\n";
|
||||
|
||||
|
||||
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
$MAIN.="<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
|
||||
$MAIN.="</TD></TR><TABLE>\n";
|
||||
$MAIN.="</body>\n";
|
||||
$MAIN.="</html>\n";
|
||||
|
||||
?>
|
||||
|
||||
|
||||
</TD></TR><TABLE>
|
||||
</body>
|
||||
</html>
|
||||
|
||||
<?php
|
||||
|
||||
exit;
|
||||
|
||||
|
||||
@@ -29,9 +29,9 @@
|
||||
# 100908-1205 - Added customer 3way hangup flags to user calls display
|
||||
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
|
||||
# 110218-1523 - Added searches display
|
||||
# 110703-1836 - Added download option
|
||||
#
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
require("dbconnect.php");
|
||||
require("functions.php");
|
||||
@@ -44,7 +44,7 @@ $db_source = 'M';
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
if ($DB) {$MAIN.="$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
@@ -64,7 +64,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
|
||||
$use_slave_server=1;
|
||||
$db_source = 'S';
|
||||
require("dbconnect.php");
|
||||
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
|
||||
}
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
@@ -88,6 +88,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
@@ -105,7 +107,7 @@ $row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$reports_only_user=$row[0];
|
||||
@@ -133,7 +135,7 @@ fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGf
|
||||
fclose($fp);
|
||||
|
||||
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($DB) {$MAIN.="|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$LOGallowed_campaigns = $row[0];
|
||||
@@ -164,21 +166,16 @@ else
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<script language="JavaScript" src="calendar_db.js"></script>
|
||||
<link rel="stylesheet" href="calendar.css">
|
||||
|
||||
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
||||
<?php
|
||||
$HEADER.="<html>\n";
|
||||
$HEADER.="<head>\n";
|
||||
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
|
||||
if ($did > 0)
|
||||
{echo "<title>ADMINISTRATION: DID Call Stats";}
|
||||
{$HEADER.="<title>ADMINISTRATION: DID Call Stats";}
|
||||
else
|
||||
{echo "<title>ADMINISTRATION: $report_name";}
|
||||
{$HEADER.="<title>ADMINISTRATION: $report_name";}
|
||||
|
||||
|
||||
|
||||
@@ -208,98 +205,93 @@ if ($did > 0)
|
||||
}
|
||||
##### END Set variables to make header show properly #####
|
||||
|
||||
require("admin_header.php");
|
||||
#require("admin_header.php");
|
||||
|
||||
|
||||
|
||||
?>
|
||||
<TABLE WIDTH=770 BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR BGCOLOR=#E6E6E6><TD ALIGN=LEFT><FONT FACE="ARIAL,HELVETICA" SIZE=2>
|
||||
<?php
|
||||
$MAIN.="<TABLE WIDTH=770 BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR BGCOLOR=#E6E6E6><TD ALIGN=LEFT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2>\n";
|
||||
if ($did > 0)
|
||||
{echo "<B> DID Call Stats for $user";}
|
||||
{$MAIN.="<B> DID Call Stats for $user";}
|
||||
else
|
||||
{echo "<B> User Stats for $user";}
|
||||
{$MAIN.="<B> User Stats for $user";}
|
||||
|
||||
?>
|
||||
</TD><TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA" SIZE=2> </TD></TR>
|
||||
<?php
|
||||
$MAIN.="</TD><TD ALIGN=RIGHT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2> </TD></TR>\n";
|
||||
|
||||
$MAIN.="<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> \n";
|
||||
|
||||
$download_link="$PHP_SELF?DB=$DB&did_id=$did_id&did=$did&begin_date=$begin_date&end_date=$end_date&user=$user&submit=$submit\n";
|
||||
|
||||
echo "<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> \n";
|
||||
$MAIN.="<form action=$PHP_SELF method=GET name=vicidial_report id=vicidial_report>\n";
|
||||
$MAIN.="<input type=hidden name=DB value=\"$DB\">\n";
|
||||
$MAIN.="<input type=hidden name=did_id value=\"$did_id\">\n";
|
||||
$MAIN.="<input type=hidden name=did value=\"$did\">\n";
|
||||
$MAIN.="<input type=text name=begin_date value=\"$begin_date\" size=10 maxsize=10>";
|
||||
|
||||
echo "<form action=$PHP_SELF method=POST name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
||||
echo "<input type=hidden name=did_id value=\"$did_id\">\n";
|
||||
echo "<input type=hidden name=did value=\"$did\">\n";
|
||||
echo "<input type=text name=begin_date value=\"$begin_date\" size=10 maxsize=10>";
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'begin_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'begin_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.=" to <input type=text name=end_date value=\"$end_date\" size=10 maxsize=10>";
|
||||
|
||||
echo " to <input type=text name=end_date value=\"$end_date\" size=10 maxsize=10>";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="var o_cal = new tcal ({\n";
|
||||
$MAIN.=" // form name\n";
|
||||
$MAIN.=" 'formname': 'vicidial_report',\n";
|
||||
$MAIN.=" // input name\n";
|
||||
$MAIN.=" 'controlname': 'end_date'\n";
|
||||
$MAIN.="});\n";
|
||||
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
|
||||
if (strlen($user)>1)
|
||||
{echo "<input type=hidden name=user value=\"$user\">\n";}
|
||||
{$MAIN.="<input type=hidden name=user value=\"$user\">\n";}
|
||||
else
|
||||
{echo "<input type=text name=user size=12 maxlength=10>\n";}
|
||||
echo "<input type=submit name=submit value=submit>\n";
|
||||
{$MAIN.="<input type=text name=user size=12 maxlength=10>\n";}
|
||||
$MAIN.="<input type=submit name=submit value=submit>\n";
|
||||
|
||||
|
||||
echo " $user - $full_name<BR><BR>\n";
|
||||
$MAIN.=" $user - $full_name<BR><BR>\n";
|
||||
|
||||
echo "<center>\n";
|
||||
$MAIN.="<center>\n";
|
||||
if ($did > 0)
|
||||
{
|
||||
echo "<a href=\"./AST_DIDstats.php?group[0]=$did_id&query_date=$begin_date&end_date=$end_date\">DID traffic report</a>\n";
|
||||
echo " | <a href=\"./admin.php?ADD=3311&did_id=$did_id\">Modify DID</a>\n";
|
||||
$MAIN.="<a href=\"./AST_DIDstats.php?group[0]=$did_id&query_date=$begin_date&end_date=$end_date\">DID traffic report</a>\n";
|
||||
$MAIN.=" | <a href=\"./admin.php?ADD=3311&did_id=$did_id\">Modify DID</a>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<a href=\"./AST_agent_time_sheet.php?agent=$user\">Agent Time Sheet</a>\n";
|
||||
echo " | <a href=\"./user_status.php?user=$user\">User Status</a>\n";
|
||||
echo " | <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";
|
||||
echo " | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">User multiple day status detail report</a>";
|
||||
$MAIN.="<a href=\"./AST_agent_time_sheet.php?agent=$user\">Agent Time Sheet</a>\n";
|
||||
$MAIN.=" | <a href=\"./user_status.php?user=$user\">User Status</a>\n";
|
||||
$MAIN.=" | <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";
|
||||
$MAIN.=" | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">User multiple day status detail report</a>";
|
||||
}
|
||||
echo "</center>\n";
|
||||
$MAIN.="</center>\n";
|
||||
|
||||
|
||||
echo "</B></TD></TR>\n";
|
||||
echo "<TR><TD ALIGN=LEFT COLSPAN=2>\n";
|
||||
$MAIN.="</B></TD></TR>\n";
|
||||
$MAIN.="<TR><TD ALIGN=LEFT COLSPAN=2>\n";
|
||||
|
||||
echo "<br><center>\n";
|
||||
$MAIN.="<br><center>\n";
|
||||
|
||||
|
||||
if ($did < 1)
|
||||
{
|
||||
##### vicidial agent talk time and status #####
|
||||
echo "<B>AGENT TALK TIME AND STATUS:</B>\n";
|
||||
$MAIN.="<B>AGENT TALK TIME AND STATUS: <a href='$download_link&file_download=1'>[DOWNLOAD]</a></B>\n";
|
||||
|
||||
echo "<center><TABLE width=300 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
|
||||
$MAIN.="<center><TABLE width=300 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
|
||||
|
||||
$CSV_text1.="\"AGENT TALK TIME AND STATUS\"\n";
|
||||
$CSV_text1.="\"\",\"STATUS\",\"COUNT\",\"HOURS:MM:SS\"\n";
|
||||
|
||||
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -357,9 +349,10 @@ if ($did < 1)
|
||||
|
||||
$call_hours_minutes = sec_convert($call_sec[$o],'H');
|
||||
|
||||
echo "<tr $bgcolor><td><font size=2>$status[$o]</td>";
|
||||
echo "<td align=right><font size=2> $counts[$o]</td>\n";
|
||||
echo "<td align=right><font size=2> $call_hours_minutes</td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$status[$o]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $counts[$o]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $call_hours_minutes</td></tr>\n";
|
||||
$CSV_text1.="\"\",\"$status[$o]\",\"$counts[$o]\",\"$call_hours_minutes\"\n";
|
||||
$total_calls = ($total_calls + $counts[$o]);
|
||||
$total_sec = ($total_sec + $call_sec[$o]);
|
||||
$call_seconds=0;
|
||||
@@ -368,19 +361,23 @@ if ($did < 1)
|
||||
|
||||
$call_hours_minutes = sec_convert($total_sec,'H');
|
||||
|
||||
echo "<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n";
|
||||
echo "</TABLE></center>\n";
|
||||
$MAIN.="<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n";
|
||||
$CSV_text1.="\"\",\"TOTAL CALLS\",\"$total_calls\",\"$call_hours_minutes\"\n";
|
||||
$MAIN.="</TABLE></center>\n";
|
||||
|
||||
|
||||
##### Login and Logout time from vicidial agent interface #####
|
||||
|
||||
echo "<br><br>\n";
|
||||
$MAIN.="<br><br>\n";
|
||||
|
||||
echo "<center>\n";
|
||||
$MAIN.="<center>\n";
|
||||
|
||||
echo "<B>AGENT LOGIN/LOGOUT TIME:</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td><td align=right><font size=2>SESSION</td><td align=right><font size=2>SERVER</td><td align=right><font size=2>PHONE</td><td align=right><font size=2>COMPUTER</td></tr>\n";
|
||||
$MAIN.="<B>AGENT LOGIN/LOGOUT TIME: <a href='$download_link&file_download=2'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td><td align=right><font size=2>SESSION</td><td align=right><font size=2>SERVER</td><td align=right><font size=2>PHONE</td><td align=right><font size=2>COMPUTER</td></tr>\n";
|
||||
|
||||
$CSV_text2.="\"AGENT LOGIN/LOGOUT TIME\"\n";
|
||||
$CSV_text2.="\"\",\"EVENT\",\"DATE\",\"CAMPAIGN\",\"GROUP\",\"HOURS:MM:SS\",\"SESSION\",\"SERVER\",\"PHONE\",\"COMPUTER\"\n";
|
||||
|
||||
$stmt="SELECT event,event_epoch,event_date,campaign_id,user_group,session_id,server_ip,extension,computer_ip from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -400,15 +397,16 @@ if ($did < 1)
|
||||
if (ereg("LOGIN", $row[0]))
|
||||
{
|
||||
$event_start_seconds = $row[1];
|
||||
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[3]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> $row[5] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[6] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[7] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[8] </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[3]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[5] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[6] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[7] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n";
|
||||
$CSV_text2.="\"\",\"$row[0]\",$row[2]\",\"$row[3]\",\"$row[4]\",\"\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n";
|
||||
}
|
||||
if (ereg("LOGOUT", $row[0]))
|
||||
{
|
||||
@@ -420,22 +418,24 @@ if ($did < 1)
|
||||
$total_login_time = ($total_login_time + $event_seconds);
|
||||
$event_hours_minutes = sec_convert($event_seconds,'H');
|
||||
|
||||
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[3]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $event_hours_minutes</td>\n";
|
||||
echo "<td align=right colspan=4><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[3]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $event_hours_minutes</td>\n";
|
||||
$MAIN.="<td align=right colspan=4><font size=2> </td></tr>\n";
|
||||
$event_start_seconds='';
|
||||
$event_stop_seconds='';
|
||||
$CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$event_hours_minutes\"\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[3]</td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right colspan=5><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[3]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right colspan=5><font size=2> </td></tr>\n";
|
||||
$CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\"\n";
|
||||
}
|
||||
}
|
||||
|
||||
@@ -447,13 +447,14 @@ if ($did < 1)
|
||||
|
||||
$total_login_hours_minutes = sec_convert($total_login_time,'H');
|
||||
|
||||
echo "<tr><td><font size=2>TOTAL</td>";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n";
|
||||
$MAIN.="<tr><td><font size=2>TOTAL</td>";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n";
|
||||
$CSV_text2.="\"\",\"TOTAL\",\"\",\"\",\"\",\"$total_login_hours_minutes\"\n";
|
||||
|
||||
echo "</TABLE></center>\n";
|
||||
$MAIN.="</TABLE></center>\n";
|
||||
|
||||
|
||||
|
||||
@@ -467,16 +468,18 @@ if ($did < 1)
|
||||
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
||||
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
||||
|
||||
echo "<br><br>\n";
|
||||
$MAIN.="<br><br>\n";
|
||||
|
||||
echo "<center>\n";
|
||||
$MAIN.="<center>\n";
|
||||
|
||||
echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
|
||||
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
|
||||
$MAIN.="<B>TIMECLOCK LOGIN/LOGOUT TIME: <a href='$download_link&file_download=3'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
|
||||
$CSV_text3.="\"TIMECLOCK LOGIN/LOGOUT TIME\"\n";
|
||||
$CSV_text3.="\"\",\"ID\",\"EDIT\",\"EVENT\",\"DATE\",\"IPADDRESS\",\"GROUP\",\"HOURS:MM:SS\"\n";
|
||||
|
||||
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysql_real_escape_string($user) . "' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
|
||||
if ($DB>0) {echo "|$stmt|";}
|
||||
if ($DB>0) {$MAIN.="|$stmt|";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$events_to_print = mysql_num_rows($rslt);
|
||||
|
||||
@@ -497,13 +500,14 @@ if ($did < 1)
|
||||
if (ereg("LOGIN", $row[0]))
|
||||
{
|
||||
$login_sec='';
|
||||
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td></tr>\n";
|
||||
$CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\"\n";
|
||||
}
|
||||
if (ereg("LOGOUT", $row[0]))
|
||||
{
|
||||
@@ -511,15 +515,16 @@ if ($did < 1)
|
||||
$total_login_time = ($total_login_time + $login_sec);
|
||||
$event_hours_minutes = sec_convert($login_sec,'H');
|
||||
|
||||
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
echo "<td align=right><font size=2>$manager_edit</td>";
|
||||
echo "<td align=right><font size=2>$row[0]</td>";
|
||||
echo "<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
echo "<td align=right><font size=2> $row[4]</td>\n";
|
||||
echo "<td align=right><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=right><font size=2> $event_hours_minutes";
|
||||
if ($DB) {echo " - $total_login_time - $login_sec";}
|
||||
echo "</td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
||||
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
||||
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $event_hours_minutes";
|
||||
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
||||
$MAIN.="</td></tr>\n";
|
||||
$CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n";
|
||||
}
|
||||
$o++;
|
||||
}
|
||||
@@ -527,32 +532,35 @@ if ($did < 1)
|
||||
{
|
||||
$login_sec = ($STARTtime - $row[1]);
|
||||
$total_login_time = ($total_login_time + $login_sec);
|
||||
if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
|
||||
if ($DB) {$MAIN.="LOGIN ONLY - $total_login_time - $login_sec";}
|
||||
}
|
||||
$total_login_hours_minutes = sec_convert($total_login_time,'H');
|
||||
|
||||
if ($DB) {echo " - $total_login_time - $login_sec";}
|
||||
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
||||
|
||||
echo "<tr><td align=right><font size=2> </td>";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
|
||||
echo "<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
|
||||
|
||||
echo "</TABLE></center>\n";
|
||||
$MAIN.="<tr><td align=right><font size=2> </td>";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2><font size=2>TOTAL </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
|
||||
$CSV_text3.="\"\",\"\",\"\",\"\",\"\",\"TOTAL\",\"$total_login_hours_minutes\"\n";
|
||||
$MAIN.="</TABLE></center>\n";
|
||||
|
||||
|
||||
|
||||
##### closer in-group selection logs #####
|
||||
|
||||
echo "<br><br>\n";
|
||||
$MAIN.="<br><br>\n";
|
||||
|
||||
echo "<center>\n";
|
||||
$MAIN.="<center>\n";
|
||||
|
||||
echo "<B>CLOSER IN-GROUP SELECTION LOGS:</B>\n";
|
||||
echo "<TABLE width=670 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CAMPAIGN</td><td align=left><font size=2>BLEND</td><td align=left><font size=2> GROUPS</td><td align=left><font size=2> MANAGER</td></tr>\n";
|
||||
$MAIN.="<B>CLOSER IN-GROUP SELECTION LOGS: <a href='$download_link&file_download=4'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CAMPAIGN</td><td align=left><font size=2>BLEND</td><td align=left><font size=2> GROUPS</td><td align=left><font size=2> MANAGER</td></tr>\n";
|
||||
|
||||
$CSV_text4.="\"CLOSER IN-GROUP SELECTION LOGS\"\n";
|
||||
$CSV_text4.="\"\",\"#\",\"DATE/TIME\",\"CAMPAIGN\",\"BLEND\",\"GROUPS\",\"MANAGER\"\n";
|
||||
|
||||
$stmt="select user,campaign_id,event_date,blended,closer_campaigns,manager_change from vicidial_user_closer_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 1000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -568,25 +576,28 @@ if ($did < 1)
|
||||
{$bgcolor='bgcolor="#9BB9FB"';}
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$row[2]</td>";
|
||||
echo "<td align=left><font size=2> $row[1]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[3]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[4] </td>\n";
|
||||
echo "<td align=left><font size=2> $row[5]</td>\n";
|
||||
echo "</tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$row[2]</td>";
|
||||
$MAIN.="<td align=left><font size=2> $row[1]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[3]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[4] </td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[5]</td>\n";
|
||||
$CSV_text4.="\"\",\"$u\",\"$row[2]\",\"$row[1]\",\"$row[3]\",\"$row[4]\",\"$row[5] \"\n";
|
||||
$MAIN.="</tr>\n";
|
||||
}
|
||||
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
$MAIN.="</TABLE><BR><BR>\n";
|
||||
|
||||
|
||||
##### vicidial agent outbound calls for this time period #####
|
||||
|
||||
echo "<B>OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=670 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
||||
$MAIN.="<B>OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=5'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
||||
$CSV_text5.="\"OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text5.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"GROUP\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";
|
||||
|
||||
$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -602,28 +613,31 @@ if ($did < 1)
|
||||
{$bgcolor='bgcolor="#9BB9FB"';}
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$row[4]</td>";
|
||||
echo "<td align=left><font size=2> $row[7]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[8]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[10] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[3] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[14] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[2] </td>\n";
|
||||
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
|
||||
echo "<td align=right><font size=2> $row[15] </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$row[4]</td>";
|
||||
$MAIN.="<td align=left><font size=2> $row[7]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[8]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[10] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[3] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[14] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[15] </td></tr>\n";
|
||||
$CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[15]\"\n";
|
||||
}
|
||||
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
$MAIN.="</TABLE><BR><BR>\n";
|
||||
}
|
||||
|
||||
##### vicidial agent inbound calls for this time period #####
|
||||
|
||||
echo "<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
||||
$MAIN.="<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=6'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
||||
$CSV_text6.="\"INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text6.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"WAIT(S)\",\"AGENT(S)\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";
|
||||
|
||||
$stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
|
||||
if ($did > 0)
|
||||
@@ -662,36 +676,40 @@ while ($logs_to_print > $u)
|
||||
$TOTALagentSECONDS = ($TOTALagentSECONDS + $AGENTseconds);
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$row[0]</td>";
|
||||
echo "<td align=left><font size=2> $row[1]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[3] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[4] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[5] </td>\n";
|
||||
echo "<td align=right><font size=2> $AGENTseconds </td>\n";
|
||||
echo "<td align=right><font size=2> $row[6] </td>\n";
|
||||
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n";
|
||||
echo "<td align=right><font size=2> $row[8] </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=left><font size=2> $row[1]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[3] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[5] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $AGENTseconds </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[6] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n";
|
||||
$CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n";
|
||||
}
|
||||
|
||||
echo "<tr bgcolor=white>";
|
||||
echo "<td colspan=2><font size=2>TOTALS</td>";
|
||||
echo "<td align=left><font size=2> $TOTALinSECONDS</td>\n";
|
||||
echo "<td colspan=4><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALagentSECONDS</td>\n";
|
||||
echo "<td colspan=3><font size=2> </td></tr>\n";
|
||||
echo "</TABLE></center><BR><BR>\n";
|
||||
$MAIN.="<tr bgcolor=white>";
|
||||
$MAIN.="<td colspan=2><font size=2>TOTALS</td>";
|
||||
$MAIN.="<td align=left><font size=2> $TOTALinSECONDS</td>\n";
|
||||
$MAIN.="<td colspan=4><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALagentSECONDS</td>\n";
|
||||
$MAIN.="<td colspan=3><font size=2> </td></tr>\n";
|
||||
$MAIN.="</TABLE></center><BR><BR>\n";
|
||||
$CSV_text6.="\"\",\"\",\"TOTALS\",\"$TOTALinSECONDS\",\"\",\"\",\"\",\"\",\"$TOTALagentSECONDS\"\n";
|
||||
|
||||
|
||||
##### vicidial agent activity records for this time period #####
|
||||
if ($did < 1)
|
||||
{
|
||||
echo "<B>AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td colspan=2><font size=1> </td><td colspan=6 align=center bgcolor=white><font size=1>these fields are in seconds </td><td colspan=4><font size=1> </td></tr>\n";
|
||||
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>PAUSE</td><td align=left><font size=2> WAIT</td><td align=left><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> DEAD</td><td align=right><font size=2> CUSTOMER</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> PAUSE CODE</td></tr>\n";
|
||||
$MAIN.="<B>AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=7'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td colspan=2><font size=1> </td><td colspan=6 align=center bgcolor=white><font size=1>these fields are in seconds </td><td colspan=4><font size=1> </td></tr>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>PAUSE</td><td align=left><font size=2> WAIT</td><td align=left><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> DEAD</td><td align=right><font size=2> CUSTOMER</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> PAUSE CODE</td></tr>\n";
|
||||
$CSV_text7.="\"AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text7.="\"\",\"#\",\"DATE/TIME\",\"PAUSE\",\"WAIT\",\"TALK\",\"DISPO\",\"DEAD\",\"CUSTOMER\",\"STATUS\",\"LEAD\",\"CAMPAIGN\",\"PAUSE CODE\"\n";
|
||||
|
||||
$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -743,46 +761,48 @@ if ($did < 1)
|
||||
|
||||
$DBcall_end_sec = mktime($DBtime[0], $DBtime[1], ($DBtime[2] + $DBtotal_sec), $DBdate[1], $DBdate[2], $DBdate[0]);
|
||||
$DBcall_end = date("Y-m-d H:i:s",$DBcall_end_sec);
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1> </td>";
|
||||
echo "<td><font size=2>$DBcall_end</td>";
|
||||
echo "<td align=right><font size=2> $DBtotal_sec </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td>\n";
|
||||
echo "<td align=right><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1> </td>";
|
||||
$MAIN.="<td><font size=2>$DBcall_end</td>";
|
||||
$MAIN.="<td align=right><font size=2> $DBtotal_sec </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> </td></tr>\n";
|
||||
}
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$event_time</td>";
|
||||
echo "<td align=right><font size=2> $pause_sec</td>\n";
|
||||
echo "<td align=right><font size=2> $wait_sec</td>\n";
|
||||
echo "<td align=right><font size=2> $talk_sec </td>\n";
|
||||
echo "<td align=right><font size=2> $dispo_sec </td>\n";
|
||||
echo "<td align=right><font size=2> $dead_sec </td>\n";
|
||||
echo "<td align=right><font size=2> $customer_sec </td>\n";
|
||||
echo "<td align=right><font size=2> $status </td>\n";
|
||||
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$lead_id\" target=\"_blank\">$lead_id</A> </td>\n";
|
||||
echo "<td align=right><font size=2> $campaign_id </td>\n";
|
||||
echo "<td align=right><font size=2> $pause_code </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$event_time</td>";
|
||||
$MAIN.="<td align=right><font size=2> $pause_sec</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $wait_sec</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $talk_sec </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $dispo_sec </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $dead_sec </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $customer_sec </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $status </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$lead_id\" target=\"_blank\">$lead_id</A> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $campaign_id </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $pause_code </td></tr>\n";
|
||||
$CSV_text7.="\"\",\"$u\",\"$event_time\",\"$pause_sec\",\"$wait_sec\",\"$talk_sec\",\"$dispo_sec\",\"$dead_sec\",\"$customer_sec\",\"$status\",\"$lead_id\",\"$campaign_id\",\"$pause_code \"\n";
|
||||
}
|
||||
|
||||
echo "<tr bgcolor=white>";
|
||||
echo "<td colspan=2><font size=2>TOTALS</td>";
|
||||
echo "<td align=right><font size=2> $TOTALpauseSECONDS</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALwaitSECONDS</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALtalkSECONDS</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALdispoSECONDS</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALdeadSECONDS</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n";
|
||||
echo "<td colspan=4><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr bgcolor=white>";
|
||||
$MAIN.="<td colspan=2><font size=2>TOTALS</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALpauseSECONDS</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALwaitSECONDS</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALtalkSECONDS</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALdispoSECONDS</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALdeadSECONDS</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n";
|
||||
$MAIN.="<td colspan=4><font size=2> </td></tr>\n";
|
||||
$CSV_text7.="\"\",\"\",\"TOTALS\",\"$TOTALpauseSECONDS\",\"$TOTALwaitSECONDS\",\"$TOTALtalkSECONDS\",\"$TOTALdispoSECONDS\",\"$TOTALdeadSECONDS\",\"$TOTALcustomerSECONDS\"\n";
|
||||
|
||||
$TOTALpauseSECONDShh = sec_convert($TOTALpauseSECONDS,'H');
|
||||
$TOTALwaitSECONDShh = sec_convert($TOTALwaitSECONDS,'H');
|
||||
@@ -791,25 +811,28 @@ if ($did < 1)
|
||||
$TOTALdeadSECONDShh = sec_convert($TOTALdeadSECONDS,'H');
|
||||
$TOTALcustomerSECONDShh = sec_convert($TOTALcustomerSECONDS,'H');
|
||||
|
||||
echo "<tr bgcolor=white>";
|
||||
echo "<td colspan=2><font size=1>(in HH:MM:SS)</td>";
|
||||
echo "<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n";
|
||||
echo "<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n";
|
||||
echo "<td colspan=4><font size=2> </td></tr>\n";
|
||||
$MAIN.="<tr bgcolor=white>";
|
||||
$MAIN.="<td colspan=2><font size=1>(in HH:MM:SS)</td>";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n";
|
||||
$MAIN.="<td colspan=4><font size=2> </td></tr>\n";
|
||||
$CSV_text7.="\"\",\"\",\"(in HH:MM:SS)\",\"$TOTALpauseSECONDShh\",\"$TOTALwaitSECONDShh\",\"$TOTALtalkSECONDShh\",\"$TOTALdispoSECONDShh\",\"$TOTALdeadSECONDShh\",\"$TOTALcustomerSECONDShh\"\n";
|
||||
|
||||
echo "</TABLE></center><BR><BR>\n";
|
||||
$MAIN.="</TABLE></center><BR><BR>\n";
|
||||
}
|
||||
|
||||
|
||||
##### vicidial recordings for this time period #####
|
||||
|
||||
echo "<B>RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=center><font size=2>LOCATION </td></tr>\n";
|
||||
$MAIN.="<B>RECORDINGS FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=8'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=center><font size=2>LOCATION </td></tr>\n";
|
||||
$CSV_text8.="\"RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text8.="\"\",\"#\",\"LEAD\",\"DATE/TIME\",\"SECONDS\",\"RECID\",\"FILENAME\",\"LOCATION\"\n";
|
||||
|
||||
$stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where user='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by recording_id desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -825,6 +848,7 @@ echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><fon
|
||||
{$bgcolor='bgcolor="#9BB9FB"';}
|
||||
|
||||
$location = $row[11];
|
||||
$CSV_location=$row[11];
|
||||
|
||||
if (strlen($location)>2)
|
||||
{
|
||||
@@ -862,27 +886,30 @@ echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><fon
|
||||
else
|
||||
{$location = $locat;}
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td align=left><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[12]\" target=\"_blank\">$row[12]</A> </td>";
|
||||
echo "<td align=left><font size=2> $row[4] </td>\n";
|
||||
echo "<td align=left><font size=2> $row[8] </td>\n";
|
||||
echo "<td align=left><font size=2> $row[0] </td>\n";
|
||||
echo "<td align=center><font size=2> $row[10] </td>\n";
|
||||
echo "<td align=right><font size=2> $location </td>\n";
|
||||
echo "</tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td align=left><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[12]\" target=\"_blank\">$row[12]</A> </td>";
|
||||
$MAIN.="<td align=left><font size=2> $row[4] </td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[8] </td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[0] </td>\n";
|
||||
$MAIN.="<td align=center><font size=2> $row[10] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $location </td>\n";
|
||||
$MAIN.="</tr>\n";
|
||||
$CSV_text8.="\"\",\"$u\",\"$row[12]\",\"$row[4]\",\"$row[8]\",\"$row[0]\",\"$row[10]\",\"$CSV_location\"\n";
|
||||
}
|
||||
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
$MAIN.="</TABLE><BR><BR>\n";
|
||||
|
||||
|
||||
if ($did < 1)
|
||||
{
|
||||
##### vicidial agent outbound user manual calls for this time period #####
|
||||
|
||||
echo "<B>MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CALL TYPE</td><td align=left><font size=2> SERVER</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> DIALED</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CALLERID</td><td align=right><font size=2> ALIAS</td><td align=right><font size=2> PRESET</td><td align=right><font size=2>C3HU</td></tr>\n";
|
||||
$MAIN.="<B>MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=9'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CALL TYPE</td><td align=left><font size=2> SERVER</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> DIALED</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CALLERID</td><td align=right><font size=2> ALIAS</td><td align=right><font size=2> PRESET</td><td align=right><font size=2>C3HU</td></tr>\n";
|
||||
$CSV_text9.="\"MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text9.="\"\",\"#\",\"DATE/TIME\",\"CALL TYPE\",\"SERVER\",\"PHONE\",\"DIALED\",\"LEAD\",\"CALLERID\",\"ALIAS\",\"PRESET\",\"C3HU\"\n";
|
||||
|
||||
$stmt="select call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id,preset_name,customer_hungup,customer_hungup_seconds from user_call_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -904,29 +931,32 @@ if ($did < 1)
|
||||
{$C3HU = "$row[9] $row[10]";}
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$row[0]</td>";
|
||||
echo "<td align=left><font size=2> $row[1]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[2]</td>\n";
|
||||
echo "<td align=left><font size=2> $row[3] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[4] </td>\n";
|
||||
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[5]\" target=\"_blank\">$row[5]</A> </td>\n";
|
||||
echo "<td align=right><font size=2> $row[6] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[7] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[8] </td>\n";
|
||||
echo "<td align=right NOWRAP><font size=2> $C3HU </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=left><font size=2> $row[1]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[2]</td>\n";
|
||||
$MAIN.="<td align=left><font size=2> $row[3] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[5]\" target=\"_blank\">$row[5]</A> </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[6] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[7] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[8] </td>\n";
|
||||
$MAIN.="<td align=right NOWRAP><font size=2> $C3HU </td></tr>\n";
|
||||
$CSV_text9.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\",\"$C3HU\"\n";
|
||||
}
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
$MAIN.="</TABLE><BR><BR>\n";
|
||||
}
|
||||
|
||||
if ($did < 1)
|
||||
{
|
||||
##### vicidial lead searches for this time period #####
|
||||
|
||||
echo "<B>LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
|
||||
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
echo "<tr><td><font size=1># </td><td NOWRAP><font size=2>DATE/TIME </td><td align=left NOWRAP><font size=2> TYPE </td><td align=left NOWRAP><font size=2> RESULTS </td><td align=left NOWRAP><font size=2> SEC </td><td align=right NOWRAP><font size=2> QUERY</td></tr>\n";
|
||||
$MAIN.="<B>LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit) <a href='$download_link&file_download=10'>[DOWNLOAD]</a></B>\n";
|
||||
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
||||
$MAIN.="<tr><td><font size=1># </td><td NOWRAP><font size=2>DATE/TIME </td><td align=left NOWRAP><font size=2> TYPE </td><td align=left NOWRAP><font size=2> RESULTS </td><td align=left NOWRAP><font size=2> SEC </td><td align=right NOWRAP><font size=2> QUERY</td></tr>\n";
|
||||
$CSV_text10.="\"LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)\"\n";
|
||||
$CSV_text10.="\"\",\"#\",\"DATE/TIME\",\"TYPE\",\"RESULTS\",\"SEC\",\"QUERY\"\n";
|
||||
|
||||
$stmt="select event_date,source,results,seconds,search_query from vicidial_lead_search_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -947,15 +977,16 @@ if ($did < 1)
|
||||
while (strlen($row[4]) > 100)
|
||||
{$row[4] = preg_replace("/.$/",'',$row[4]);}
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td><font size=2>$row[0]</td>";
|
||||
echo "<td align=center><font size=2> $row[1] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[2] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[3] </td>\n";
|
||||
echo "<td align=right><font size=2> $row[4] </td></tr>\n";
|
||||
$MAIN.="<tr $bgcolor>";
|
||||
$MAIN.="<td><font size=1>$u</td>";
|
||||
$MAIN.="<td><font size=2>$row[0]</td>";
|
||||
$MAIN.="<td align=center><font size=2> $row[1] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[2] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[3] </td>\n";
|
||||
$MAIN.="<td align=right><font size=2> $row[4] </td></tr>\n";
|
||||
$CSV_text10.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\"\n";
|
||||
}
|
||||
echo "</TABLE><BR><BR>\n";
|
||||
$MAIN.="</TABLE><BR><BR>\n";
|
||||
}
|
||||
|
||||
|
||||
@@ -963,22 +994,47 @@ $ENDtime = date("U");
|
||||
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
|
||||
echo "\n\n\n<br><br><br>\n\n";
|
||||
$MAIN.="\n\n\n<br><br><br>\n\n";
|
||||
|
||||
|
||||
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
$MAIN.="<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
|
||||
|
||||
$MAIN.="</TD></TR><TABLE>";
|
||||
$MAIN.="</body>";
|
||||
$MAIN.="</html>";
|
||||
|
||||
|
||||
?>
|
||||
if ($file_download>0) {
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "user_stats_$US$FILE_TIME.csv";
|
||||
$CSV_var="CSV_text".$file_download;
|
||||
$CSV_text=preg_replace('/^\s+/', '', $$CSV_var);
|
||||
$CSV_text=preg_replace('/\n\s+,/', ',', $CSV_text);
|
||||
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
||||
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
</TD></TR><TABLE>
|
||||
</body>
|
||||
</html>
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
} else {
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
echo $HEADER;
|
||||
require("admin_header.php");
|
||||
echo $MAIN;
|
||||
exit;
|
||||
}
|
||||
|
||||
<?php
|
||||
|
||||
exit;
|
||||
|
||||
|
||||
|
||||
|
||||
Reference in New Issue
Block a user