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Added CSV download option to almost all reports.

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git-svn-id: svn://192.168.202.10@1694 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-07-13 05:22:27 +00:00
parent 15efaad6ae
commit 6586917506
15 changed files with 2846 additions and 2117 deletions
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agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php
+199 -154
View File
@@ -22,10 +22,9 @@
# 101214-1142 - Added Agent time stats
# 110110-1327 - Changed campaign real-time link to the new realtime_report.php
# 110517-0059 - Added campaign type display option
# 110703-1854 - Added doanload option
#
header ("Content-type: text/html; charset=utf-8");
require("dbconnect.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
@@ -43,6 +42,8 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
if (!isset($RR)) {$gRRroup=4;}
if (!isset($types)) {$types='SHOW ALL CAMPAIGNS';}
@@ -54,7 +55,7 @@ $db_source = 'M';
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
if ($DB) {$MAIN.="$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
if ($qm_conf_ct > 0)
{
@@ -73,7 +74,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
$use_slave_server=1;
$db_source = 'S';
require("dbconnect.php");
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
}
@@ -81,13 +82,13 @@ $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
@@ -101,13 +102,13 @@ if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
}
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGuser_group = $row[0];
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {echo "|$stmt|\n";}
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
@@ -142,7 +143,7 @@ if ($types == 'INBOUND ONLY') {$campaign_typeSQL="and campaign_allow_inbound='
$stmt="select campaign_id from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL $campaign_typeSQL order by campaign_id;";
$rslt=mysql_query($stmt, $link);
if (!isset($DB)) {$DB=0;}
if ($DB) {echo "$stmt\n";}
if ($DB) {$MAIN.="$stmt\n";}
$groups_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $groups_to_print)
@@ -154,82 +155,78 @@ while ($i < $groups_to_print)
if (!isset($RR)) {$RR=4;}
?>
$HEADER.="<HTML>\n";
$HEADER.="<HEAD>\n";
$HEADER.="<STYLE type=\"text/css\">\n";
$HEADER.="<!--\n";
$HEADER.=" .green {color: white; background-color: green}\n";
$HEADER.=" .red {color: white; background-color: red}\n";
$HEADER.=" .lightblue {color: black; background-color: #ADD8E6}\n";
$HEADER.=" .blue {color: white; background-color: blue}\n";
$HEADER.=" .midnightblue {color: white; background-color: #191970}\n";
$HEADER.=" .purple {color: white; background-color: purple}\n";
$HEADER.=" .violet {color: black; background-color: #EE82EE} \n";
$HEADER.=" .thistle {color: black; background-color: #D8BFD8} \n";
$HEADER.=" .olive {color: white; background-color: #808000}\n";
$HEADER.=" .yellow {color: black; background-color: yellow}\n";
$HEADER.=" .khaki {color: black; background-color: #F0E68C}\n";
$HEADER.=" .orange {color: black; background-color: orange}\n";
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.lightblue {color: black; background-color: #ADD8E6}
.blue {color: white; background-color: blue}
.midnightblue {color: white; background-color: #191970}
.purple {color: white; background-color: purple}
.violet {color: black; background-color: #EE82EE}
.thistle {color: black; background-color: #D8BFD8}
.olive {color: white; background-color: #808000}
.yellow {color: black; background-color: yellow}
.khaki {color: black; background-color: #F0E68C}
.orange {color: black; background-color: orange}
$HEADER.=" .r1 {color: black; background-color: #FFCCCC}\n";
$HEADER.=" .r2 {color: black; background-color: #FF9999}\n";
$HEADER.=" .r3 {color: black; background-color: #FF6666}\n";
$HEADER.=" .r4 {color: white; background-color: #FF0000}\n";
$HEADER.=" .b1 {color: black; background-color: #CCCCFF}\n";
$HEADER.=" .b2 {color: black; background-color: #9999FF}\n";
$HEADER.=" .b3 {color: black; background-color: #6666FF}\n";
$HEADER.=" .b4 {color: white; background-color: #0000FF}\n";
$HEADER.="-->\n";
$HEADER.=" </STYLE>\n";
.r1 {color: black; background-color: #FFCCCC}
.r2 {color: black; background-color: #FF9999}
.r3 {color: black; background-color: #FF6666}
.r4 {color: white; background-color: #FF0000}
.b1 {color: black; background-color: #CCCCFF}
.b2 {color: black; background-color: #9999FF}
.b3 {color: black; background-color: #6666FF}
.b4 {color: white; background-color: #0000FF}
-->
</STYLE>
<?php
echo"<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&adastats=$adastats&types=$types\">\n";
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
$HEADER.="<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&adastats=$adastats&types=$types\">\n";
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
$short_header=1;
require("admin_header.php");
# require("admin_header.php");
echo "<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
$MAIN.="<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
echo "<b>Real-Time All Campaigns Summary</b> &nbsp; &nbsp; &nbsp; \n";
echo "<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">STOP</a> | ";
echo "<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">SLOW</a> | ";
echo "<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">GO</a> ";
echo " &nbsp; &nbsp; </FONT>\n";
$MAIN.="<b>Real-Time All Campaigns Summary</b> &nbsp; &nbsp; &nbsp; \n";
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">STOP</a> | ";
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">SLOW</a> | ";
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">GO</a> ";
$MAIN.=" &nbsp; &nbsp; </FONT>\n";
if ($adastats<2)
{
echo "<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
}
else
{
echo "<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- VIEW LESS SETTINGS</font></a>";
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- VIEW LESS SETTINGS</font></a>";
}
echo " &nbsp; &nbsp;";
echo "\n";
echo "<input type=hidden name=RR value=$RR>\n";
echo "<input type=hidden name=DB value=$DB>\n";
echo "<input type=hidden name=adastats value=$adastats>\n";
echo "<select size=1 name=types>\n";
echo "<option value=\"SHOW ALL CAMPAIGNS\"";
if ($types == 'SHOW ALL CAMPAIGNS') {echo " selected";}
echo ">SHOW ALL CAMPAIGNS</option>";
echo "<option value=\"AUTO-DIAL ONLY\"";
if ($types == 'AUTO-DIAL ONLY') {echo " selected";}
echo ">AUTO-DIAL ONLY</option>";
echo "<option value=\"MANUAL ONLY\"";
if ($types == 'MANUAL ONLY') {echo " selected";}
echo ">MANUAL ONLY</option>";
echo "<option value=\"INBOUND ONLY\"";
if ($types == 'INBOUND ONLY') {echo " selected";}
echo ">INBOUND ONLY</option>";
echo "</select> \n";
echo "<input type=submit name=submit value='SUBMIT'>\n";
echo "<BR><BR>\n\n";
$MAIN.=" &nbsp; &nbsp; &nbsp;<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&types=$types&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a>";
$MAIN.="\n";
$MAIN.="<input type=hidden name=RR value=$RR>\n";
$MAIN.="<input type=hidden name=DB value=$DB>\n";
$MAIN.="<input type=hidden name=adastats value=$adastats>\n";
$MAIN.="<select size=1 name=types>\n";
$MAIN.="<option value=\"SHOW ALL CAMPAIGNS\"";
if ($types == 'SHOW ALL CAMPAIGNS') {$MAIN.=" selected";}
$MAIN.=">SHOW ALL CAMPAIGNS</option>";
$MAIN.="<option value=\"AUTO-DIAL ONLY\"";
if ($types == 'AUTO-DIAL ONLY') {$MAIN.=" selected";}
$MAIN.=">AUTO-DIAL ONLY</option>";
$MAIN.="<option value=\"MANUAL ONLY\"";
if ($types == 'MANUAL ONLY') {$MAIN.=" selected";}
$MAIN.=">MANUAL ONLY</option>";
$MAIN.="<option value=\"INBOUND ONLY\"";
if ($types == 'INBOUND ONLY') {$MAIN.=" selected";}
$MAIN.=">INBOUND ONLY</option>";
$MAIN.="</select> \n";
$MAIN.="<input type=submit name=submit value='SUBMIT'>\n";
$MAIN.="<BR><BR>\n\n";
$k=0;
while($k<$groups_to_print)
@@ -239,9 +236,9 @@ $NFE = '</font></b>';
$F=''; $FG=''; $B=''; $BG='';
$group = $groups[$k];
echo "<b><a href=\"./realtime_report.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> &nbsp; - &nbsp; ";
echo "<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
$MAIN.="<b><a href=\"./realtime_report.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> &nbsp; - &nbsp; ";
$MAIN.="<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
$CSV_text.="\"$group\"\n";
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$group' and campaign_allow_inbound='Y';";
$rslt=mysql_query($stmt, $link);
@@ -315,68 +312,76 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$balanceSHORT = $row[0];
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALlev&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $balanceSHORT / $balanceFILL &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALfilter &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> &nbsp; </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
echo "";
echo "</TR>";
$MAIN.="<BR><table cellpadding=0 cellspacing=0><TR>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALlev&nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $balanceSHORT / $balanceFILL &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALfilter &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B> TIME:</B> &nbsp; </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
$MAIN.="";
$MAIN.="</TR>";
$CSV_text.="\"DIAL LEVEL:\",\"$DIALlev\",\"TRUNK SHORT/FILL:\",\"$balanceSHORT / $balanceFILL\",\"FILTER:\",\"$DIALfilter\",\"TIME:\",\"$NOW_TIME\"\n";
if ($adastats>1)
{
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT><font size=2>&nbsp; <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $maxDIALlev &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DROPmax% &nbsp; &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $targetDIFF &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $ADAintense &nbsp; &nbsp; </TD>";
echo "</TR>";
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
$MAIN.="<TD ALIGN=RIGHT><font size=2>&nbsp; <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $maxDIALlev &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DROPmax% &nbsp; &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $targetDIFF &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $ADAintense &nbsp; &nbsp; </TD>";
$MAIN.="</TR>";
$CSV_text.="\"MAX LEVEL:\",\"$maxDIALlev\",\"DROPPED MAX:\",\"$DROPmax\",\"TARGET DIFF:\",\"$targetDIFF\",\"INTENSITY:\",\"$ADAintense\"\n";
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALtimeout &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $TAPERtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $CALLtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $ADAavailonly &nbsp;</TD>";
echo "</TR>";
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALtimeout &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $TAPERtime &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $CALLtime &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $ADAavailonly &nbsp;</TD>";
$MAIN.="</TR>";
$CSV_text.="\"DIAL TIMEOUT:\",\"$DIALtimeout\",\"TAPER TIME:\",\"$TAPERtime\",\"LOCAL TIME:\",\"$CALLtime\",\"AVAIL ONLY:\",\"$ADAavailonly\"\n";
}
echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DAleads &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $callsTODAY &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $agentsONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALmethod &nbsp; &nbsp; </TD>";
echo "</TR>";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DAleads &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $callsTODAY &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $agentsONEMIN &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALmethod &nbsp; &nbsp; </TD>";
$MAIN.="</TR>";
$CSV_text.="\"DIALABLE LEADS:\",\"$DAleads\",\"CALLS TODAY:\",\"$callsTODAY\",\"AVG AGENTS:\",\"$agentsONEMIN\",\"DIAL METHOD:\",\"$DIALmethod\"\n";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $HOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
echo "</TR>";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $HOPlev &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
$MAIN.="</TR>";
$CSV_text.="\"HOPPER LEVEL:\",\"$HOPlev\",\"DROPPED / ANSWERED:\",\"$dropsTODAY / $answersTODAY\",\"DL DIFF:\",\"$diffONEMIN\",\"STATUSES:\",\"$DIALstatuses\"\n";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $VDhop &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; ";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $VDhop &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; ";
if ($drpctTODAY >= $DROPmax)
{echo "<font color=red><B>$drpctTODAY%</B></font>";}
{$MAIN.="<font color=red><B>$drpctTODAY%</B></font>";}
else
{echo "$drpctTODAY%";}
echo " &nbsp; &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffpctONEMIN% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
{$MAIN.="$drpctTODAY%";}
$MAIN.=" &nbsp; &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffpctONEMIN% &nbsp; &nbsp; </TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
$MAIN.="</TR>";
$CSV_text.="\"LEADS IN HOPPER:\",\"$VDhop\",\"DROPPED PERCENT:\",\"$drpctTODAY%\",\"DIFF:\",\"$diffpctONEMIN%\",\"ORDER:\",\"$DIALorder\"\n";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=LEFT COLSPAN=8>";
if ( (!eregi('NULL',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "<font size=2><B>$VSCcat1:</B> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; \n";}
{$MAIN.="<font size=2><B>$VSCcat1:</B> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "<font size=2><B>$VSCcat2:</B> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; \n";}
{$MAIN.="<font size=2><B>$VSCcat2:</B> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "<font size=2><B>$VSCcat3:</B> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; \n";}
{$MAIN.="<font size=2><B>$VSCcat3:</B> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "<font size=2><B>$VSCcat4:</B> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; \n";}
echo "</TD></TR>";
{$MAIN.="<font size=2><B>$VSCcat4:</B> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; \n";}
$MAIN.="</TD></TR>";
$CSV_text.="\"$VSCcat1:\",\"$VSCcat1tally\",\"$VSCcat2:\",\"$VSCcat2tally\",\"$VSCcat3:\",\"$VSCcat3tally\",\"$VSCcat4:\",\"$VSCcat4tally\"\n";
if ($VSCagentcalls > 0)
{
@@ -416,16 +421,17 @@ if ($VSCagentcalls > 0)
else
{$avgacwTODAY=0;}
echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgwaitTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgcustTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgacwTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgpauseTODAY &nbsp;</TD>";
echo "</TR>";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgwaitTODAY &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgcustTODAY &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgacwTODAY &nbsp;</TD>";
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $avgpauseTODAY &nbsp;</TD>";
$MAIN.="</TR>";
$CSV_text.="\"AGENT AVG WAIT:\",\"$avgwaitTODAY\",\"AVG CUSTTIME:\",\"$avgcustTODAY\",\"AVG ACW:\",\"$avgacwTODAY\",\"AVG PAUSE:\",\"$avgpauseTODAY\"\n";
}
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
$MAIN.="<TR>";
$MAIN.="<TD ALIGN=LEFT COLSPAN=8>";
### Header finish
@@ -459,7 +465,7 @@ else
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') $groupSQL;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
if ($DB) {$MAIN.="$stmt\n";}
$parked_to_print = mysql_num_rows($rslt);
if ($parked_to_print > 0)
{
@@ -493,17 +499,25 @@ $parked_to_print = mysql_num_rows($rslt);
if ($out_live > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
if ($campaign_allow_inbound > 0)
{echo "$NFB$out_total$NFE current active calls&nbsp; &nbsp; &nbsp; \n";}
{
$MAIN.="$NFB$out_total$NFE current active calls&nbsp; &nbsp; &nbsp; \n";
$CSV_text.="\"$out_total current active calls\",\"\"\n";
}
else
{echo "$NFB$out_total$NFE calls being placed &nbsp; &nbsp; &nbsp; \n";}
{
$MAIN.="$NFB$out_total$NFE calls being placed &nbsp; &nbsp; &nbsp; \n";
$CSV_text.="\"$NFB$out_total$NFE calls being placed\",\"\"\n";
}
echo "$NFB$out_ring$NFE calls ringing &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$F &nbsp;$out_live $FG$NFE calls waiting for agents &nbsp; &nbsp; &nbsp; \n";
echo "$NFB &nbsp;$in_ivr$NFE calls in IVR &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB$out_ring$NFE calls ringing &nbsp; &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB$F &nbsp;$out_live $FG$NFE calls waiting for agents &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB &nbsp;$in_ivr$NFE calls in IVR &nbsp; &nbsp; &nbsp; \n";
$CSV_text.="\"$out_ring calls ringing\",\"$out_live calls waiting for agents\",\"$in_ivr calls in IVR\"\n";
}
else
{
echo " NO LIVE CALLS WAITING \n";
$MAIN.=" NO LIVE CALLS WAITING \n";
$CSV_text.="\"NO LIVE CALLS WAITING\"\n";
}
@@ -518,7 +532,7 @@ $agent_total=0;
$stmt="select extension,user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id from vicidial_live_agents where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
if ($DB) {$MAIN.="$stmt\n";}
$talking_to_print = mysql_num_rows($rslt);
if ($talking_to_print > 0)
{
@@ -571,19 +585,21 @@ $talking_to_print = mysql_num_rows($rslt);
if ($agent_ready > 9) {$B='<FONT class="b3">'; $BG='</FONT>';}
if ($agent_ready > 14) {$B='<FONT class="b4">'; $BG='</FONT>';}
echo "\n<BR>\n";
$MAIN.="\n<BR>\n";
echo "$NFB$agent_total$NFE agents logged in &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$agent_incall$NFE agents in calls &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$B &nbsp;$agent_ready $BG$NFE agents waiting &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$agent_paused$NFE paused agents &nbsp; &nbsp; &nbsp; \n";
echo "<PRE><FONT SIZE=2>";
echo "";
$MAIN.="$NFB$agent_total$NFE agents logged in &nbsp; &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB$agent_incall$NFE agents in calls &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB$B &nbsp;$agent_ready $BG$NFE agents waiting &nbsp; &nbsp; &nbsp; \n";
$MAIN.="$NFB$agent_paused$NFE paused agents &nbsp; &nbsp; &nbsp; \n";
$CSV_text.="\"$agent_total agents logged in\",\"$agent_incall agents in calls\",\"$agent_ready agents waiting\",\"$agent_paused paused agents\"\n\n";
$MAIN.="<PRE><FONT SIZE=2>";
$MAIN.="";
}
else
{
echo " NO AGENTS ON CALLS<BR>\n";
$MAIN.=" NO AGENTS ON CALLS<BR>\n";
$CSV_text.="\"NO AGENTS ON CALLS\"\n\n";
}
################################################################################
@@ -594,18 +610,47 @@ $talking_to_print = mysql_num_rows($rslt);
echo "</TD>";
echo "</TR>";
echo "</TABLE>";
$MAIN.="</TD>";
$MAIN.="</TR>";
$MAIN.="</TABLE>\n\n<BR>";
echo "</FORM>\n\n<BR>";
$k++;
}
$MAIN.="</FORM>\n\n<BR>";
$MAIN.="</PRE>\n";
$MAIN.="</TD></TR></TABLE>\n";
$MAIN.="</BODY></HTML>\n";
$MAIN.="$db_source\n";
if ($file_download>0) {
$FILE_TIME = date("Ymd-His");
$CSVfilename = "AST_timeonVDADallSUMMARY_$US$FILE_TIME.csv";
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
// We'll be outputting a TXT file
header('Content-type: application/octet-stream');
// It will be called LIST_101_20090209-121212.txt
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
header('Expires: 0');
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
header('Pragma: public');
ob_clean();
flush();
echo "$CSV_text";
exit;
} else {
header ("Content-type: text/html; charset=utf-8");
echo $HEADER;
require("admin_header.php");
echo $MAIN;
}
echo "$db_source\n";
?>
</PRE>
</TD></TR></TABLE>
</BODY></HTML>