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changed agi-VDAD_Lx_closer scripts to DBI

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git-svn-id: svn://192.168.202.10@141 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2006-08-09 15:54:08 +00:00
parent 4e83553cc1
commit 6b0ebd62c3
5 changed files with 512 additions and 470 deletions
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agc_2-X/trunk/agi/agi-VDAD_LB_closer.agi
+106 -107
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDAD_LB_transfer.agi version 0.2
# agi-VDAD_LB_transfer.agi version 0.3 *DBI-version*
# Load Balanced - when a call comes in on this server the script looks for an agent
# on any server on the network on the same campaign to send call to.
#
@@ -21,6 +21,7 @@
#
# changes:
# 60504-1107 - Added drop second/message/exten options from inbound_group
# 60809-1056 - Changed to DBI by Marin Blu
#
$V = 1; # set to 1 for verbose mode
@@ -31,7 +32,7 @@ $DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
### Make sure this file is in a path or put the absolute path to it
require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
use Net::MySQL;
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
@@ -192,84 +193,87 @@ exit;
if (!$DB_port) {$DB_port='3306';}
my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n";
my $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBvoicemail_dump_exten = "$record->[0]";
$DBext_context = "$record->[1]";
$DBanswer_transfer_agent = "$record->[2]";
$DBSERVER_GMT = "$record->[3]";
$DBasterisk_version = "$record->[4]";
$DBmax_vicidial_trunks = "$record->[5]";
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = "$aryA[0]";
$DBext_context = "$aryA[1]";
$DBanswer_transfer_agent = "$aryA[2]";
$DBSERVER_GMT = "$aryA[3]";
$DBasterisk_version = "$aryA[4]";
$DBmax_vicidial_trunks = "$aryA[5]";
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
}
}
$cbc++;
}
$sthA->finish();
### Grab call parameters from vicidial_list table
$cbc=0;
$stmtA = "SELECT phone_number,phone_code,user FROM vicidial_list where lead_id='$CIDlead_id' limit 1;";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = "$channel_group";
$VDADphone = "$record->[0]";
$VDADphone_code = "$record->[1]";
$VDADphone = "$aryA[0]";
$VDADphone_code = "$aryA[1]";
$VDADlead_id = "$CIDlead_id";
$VDADfronter = "$record->[2]";
}
}
$VDADfronter = "$aryA[2]";
$cbc++;
}
$sthA->finish();
### Grab inbound_group values from the database
$cbc=0;
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBdrop_call_seconds = "$record->[0]";
$DBdrop_message = "$record->[1]";
$DBdrop_exten = "$record->[2]";
@aryA = $sthA->fetchrow_array;
$DBdrop_call_seconds = "$aryA[0]";
$DBdrop_message = "$aryA[1]";
$DBdrop_exten = "$aryA[2]";
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
if ($DBdrop_message) {$drop_message = $DBdrop_message;}
if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;}
}
}
$cbc++;
}
$sthA->finish();
### insert a LIVE record to the vicidial_auto_calls table
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
$dbhA->query($stmtA);
# $stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
# if($M){print STDERR "\n|$stmtA|\n";}
# $dbhA->query($stmtA);
# if ($M) {print STDERR "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid\n";}
$affected_rows = $dbhA->do($stmtA);
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
@@ -297,17 +301,19 @@ if ($channel_status < 1)
}
}
$cbc=0;
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$CAMP_callorder = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$CAMP_callorder = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$agent_call_order='order by last_call_finish';
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
@@ -318,53 +324,56 @@ if ($channel_status < 1)
$rec_countWAIT=0;
$cbc=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAIT = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAIT = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAIT < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
$VDADserver_ip = "$record->[3]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$VDADserver_ip = "$aryA[3]";
$cbc++;
}
$sthA->finish();
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
$dbhA->close;
$dbhA->disconnect();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
@@ -457,20 +466,22 @@ if ($drop_seconds < 1)
}
else
{
$cbc=0;
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADvoicemail_ext = "$record->[0]";
$VDADvoicemail_ext = "$aryA[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
}
}
$cbc++;
}
$sthA->finish();
}
}
@@ -492,39 +503,27 @@ if ($drop_seconds < 1)
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$dbhA->query($stmtA) or die "Couldn't execute query:\n";
$dbhA->do($stmtA) or die "Couldn't execute query:\n";
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
# $stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
# if($M){print STDERR "\n\n|$stmtA|\n";}
# $dbhA->query("$stmtA");
# my $affected_rows = $dbhA->get_affected_rows_length;
# if ($M) {print STDERR "-- VDCL vicidial_log update: |$affected_rows|$uniqueid\n";}
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
}
$dbhA->close;
$dbhA->disconnect();
exit;
agc_2-X/trunk/agi/agi-VDAD_LB_closer_inbound.agi
+116 -104
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDAD_LB_closer_inbound.agi version 0.3
# agi-VDAD_LB_closer_inbound.agi version 0.4 *DBI-version*
#
# runs when a call comes in from an inbound call. This script will
# send the calls out to the closers that are logged in.
@@ -30,6 +30,7 @@
#
# changes:
# 60504-1122 - Added drop second/message/exten options from inbound_group
# 60809-1056 - Changed to DBI by Marin Blu
#
$V = 1; # set to 1 for verbose mode
@@ -40,7 +41,7 @@ $DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
### Make sure this file is in a path or put the absolute path to it
require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
use Net::MySQL;
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
@@ -226,42 +227,51 @@ exit;
if (!$DB_port) {$DB_port='3306';}
my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n";
my $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBvoicemail_dump_exten = "$record->[0]";
$DBext_context = "$record->[1]";
$DBanswer_transfer_agent = "$record->[2]";
$DBSERVER_GMT = "$record->[3]";
$DBasterisk_version = "$record->[4]";
$DBmax_vicidial_trunks = "$record->[5]";
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = "$aryA[0]";
$DBext_context = "$aryA[1]";
$DBanswer_transfer_agent = "$aryA[2]";
$DBSERVER_GMT = "$aryA[3]";
$DBasterisk_version = "$aryA[4]";
$DBmax_vicidial_trunks = "$aryA[5]";
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
}
}
$cbc++;
}
$sthA->finish();
### insert a record into the vicidial_list table
$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now) values('$SQLdate','$tsSQLdate','INBND','$fronter','$channel_group','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','-5.00');";
$dbhA->query($stmtA);
$dbhA->query("select LAST_INSERT_ID() LIMIT 1;");
if ($dbhA->has_selected_record)
{
$iterA=$dbhA->create_record_iterator;
while ($recordA = $iterA->each)
{$insert_lead_id = "$recordA->[0]";}
}
$affected_rows = $dbhA->do($stmtA);
$cbc=0;
$stmtA = "select LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$insert_lead_id = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$new_lead_id = $insert_lead_id;
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
@@ -275,42 +285,44 @@ if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
print STDERR "callerID changed: $YqueryCID\n";
### Grab inbound_group values from the database
$cbc=0;
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBdrop_call_seconds = "$record->[0]";
$DBdrop_message = "$record->[1]";
$DBdrop_exten = "$record->[2]";
@aryA = $sthA->fetchrow_array;
$DBdrop_call_seconds = "$aryA[0]";
$DBdrop_message = "$aryA[1]";
$DBdrop_exten = "$aryA[2]";
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
if ($DBdrop_message) {$drop_message = $DBdrop_message;}
if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;}
}
}
$cbc++;
}
$sthA->finish();
### insert a LIVE record to the vicidial_auto_calls table
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if($M){print STDERR "\n|$stmtA|\n";}
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
$VDADlead_id = $new_lead_id;
@@ -339,17 +351,20 @@ if ($channel_status < 1)
}
}
$cbc=0;
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$CAMP_callorder = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$CAMP_callorder = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$agent_call_order='order by last_call_finish';
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
@@ -357,63 +372,69 @@ if ($channel_status < 1)
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
$rec_countWAIT=0;
$rec_countWAIT=0;
$cbc=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAIT = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAIT = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAIT < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
# if ($M) {print STDERR "|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
$VDADserver_ip = "$record->[3]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$VDADserver_ip = "$aryA[3]";
$cbc++;
}
$sthA->finish();
}
else
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
$dbhA->close;
$dbhA->disconnect();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
@@ -449,7 +470,6 @@ if ($channel_status < 1)
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
exit;
}
}
else
{
@@ -507,20 +527,21 @@ if ($drop_seconds < 1)
}
else
{
$cbc=0;
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADvoicemail_ext = "$record->[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
}
$VDADvoicemail_ext = "$aryA[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
$cbc++;
}
$sthA->finish();
}
}
@@ -542,38 +563,29 @@ if ($drop_seconds < 1)
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$dbhA->query($stmtA) or die "Couldn't execute query:\n";
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
# $stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
# if($M){print STDERR "\n\n|$stmtA|\n";}
# $dbhA->query("$stmtA");
# my $affected_rows = $dbhA->get_affected_rows_length;
# if ($M) {print STDERR "-- VDCL vicidial_log update: |$affected_rows|$uniqueid\n";}
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
}
$dbhA->close;
$dbhA->disconnect();
agc_2-X/trunk/agi/agi-VDAD_LO_closer.agi
+137 -128
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDAD_LO_closer.agi version 0.2
# agi-VDAD_LO_closer.agi version 0.3 *DBI-version*
# Overflow Balanced - when a call comes in on this server the script looks for an agent
# on this server to send call to. If none available it looks for the next available
# agent on any other server on the network on the same campaign to send call to.
@@ -22,6 +22,7 @@
#
# changes:
# 60504-1150 - Added drop second/message/exten options from inbound_group
# 60809-1056 - Changed to DBI by Marin Blu
#
$V = 1; # set to 1 for verbose mode
@@ -32,7 +33,7 @@ $DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
### Make sure this file is in a path or put the absolute path to it
require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
use Net::MySQL;
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
@@ -193,84 +194,87 @@ exit;
if (!$DB_port) {$DB_port='3306';}
my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n";
my $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBvoicemail_dump_exten = "$record->[0]";
$DBext_context = "$record->[1]";
$DBanswer_transfer_agent = "$record->[2]";
$DBSERVER_GMT = "$record->[3]";
$DBasterisk_version = "$record->[4]";
$DBmax_vicidial_trunks = "$record->[5]";
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = "$aryA[0]";
$DBext_context = "$aryA[1]";
$DBanswer_transfer_agent = "$aryA[2]";
$DBSERVER_GMT = "$aryA[3]";
$DBasterisk_version = "$aryA[4]";
$DBmax_vicidial_trunks = "$aryA[5]";
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
}
}
$cbc++;
}
$sthA->finish();
### Grab call parameters from vicidial_list table
$cbc=0;
$stmtA = "SELECT phone_number,phone_code,user FROM vicidial_list where lead_id='$CIDlead_id' limit 1;";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = "$channel_group";
$VDADphone = "$record->[0]";
$VDADphone_code = "$record->[1]";
$VDADphone = "$aryA[0]";
$VDADphone_code = "$aryA[1]";
$VDADlead_id = "$CIDlead_id";
$VDADfronter = "$record->[2]";
}
}
$VDADfronter = "$aryA[2]";
$cbc++;
}
$sthA->finish();
### Grab inbound_group values from the database
$cbc=0;
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBdrop_call_seconds = "$record->[0]";
$DBdrop_message = "$record->[1]";
$DBdrop_exten = "$record->[2]";
@aryA = $sthA->fetchrow_array;
$DBdrop_call_seconds = "$aryA[0]";
$DBdrop_message = "$aryA[1]";
$DBdrop_exten = "$aryA[2]";
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
if ($DBdrop_message) {$drop_message = $DBdrop_message;}
if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;}
}
}
$cbc++;
}
$sthA->finish();
### insert a LIVE record to the vicidial_auto_calls table
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
$dbhA->query($stmtA);
# $stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
# if($M){print STDERR "\n|$stmtA|\n";}
# $dbhA->query($stmtA);
# if ($M) {print STDERR "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid\n";}
$affected_rows = $dbhA->do($stmtA);
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
@@ -298,18 +302,21 @@ if ($channel_status < 1)
}
}
$cbc=0;
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$CAMP_callorder = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$CAMP_callorder = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$agent_call_order='order by last_call_finish';
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
@@ -319,52 +326,56 @@ if ($channel_status < 1)
$rec_countWAIT=0;
$cbc=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAIT = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAIT = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAIT < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$cbc++;
}
$sthA->finish();
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
$dbhA->close;
$dbhA->disconnect();
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
print "SET CONTEXT $ext_context\n";
@@ -400,53 +411,56 @@ if ($channel_status < 1)
### noone found locally available, now check for someone on another server to take the call
$rec_countWAITrem=0;
$cbc=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAIT = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAITrem = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAITrem < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
$VDADserver_ip = "$record->[3]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$VDADserver_ip = "$aryA[3]";
$cbc++;
}
$sthA->finish();
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER REMOTE: |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
$dbhA->close;
$dbhA->disconnect();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
@@ -542,20 +556,24 @@ if ($drop_seconds < 1)
}
else
{
$cbc=0;
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$VDADvoicemail_ext = "$record->[0]";
$VDADvoicemail_ext = "$aryA[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
}
}
$cbc++;
}
$sthA->finish();
}
}
@@ -577,38 +595,29 @@ if ($drop_seconds < 1)
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$dbhA->query($stmtA) or die "Couldn't execute query:\n";
$dbhA->do($stmtA) or die "Couldn't execute query:\n";
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
# $stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
# if($M){print STDERR "\n\n|$stmtA|\n";}
# $dbhA->query("$stmtA");
# my $affected_rows = $dbhA->get_affected_rows_length;
# if ($M) {print STDERR "-- VDCL vicidial_log update: |$affected_rows|$uniqueid\n";}
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
}
$dbhA->close;
$dbhA->disconnect();
agc_2-X/trunk/agi/agi-VDAD_LO_closer_inbound.agi
+151 -129
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDAD_LO_closer_inbound.agi version 0.3
# agi-VDAD_LO_closer_inbound.agi version 0.4 *DBI-version*
#
# runs when a call comes in from an inbound call. This script will
# send the calls out to the closers that are logged in.
@@ -31,23 +31,23 @@
#
# changes:
# 60504-1214 - Added drop second/message/exten options from inbound_group
# 60809-1056 - Changed to DBI by Marin Blu
#
$V = 1; # set to 1 for verbose mode
$M = 1; # set to 1 for 2 line messages mode
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
$DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting call
### Make sure this file is in a path or put the absolute path to it
require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
use Net::MySQL;
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
@@ -227,42 +227,51 @@ exit;
if (!$DB_port) {$DB_port='3306';}
my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n";
my $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBvoicemail_dump_exten = "$record->[0]";
$DBext_context = "$record->[1]";
$DBanswer_transfer_agent = "$record->[2]";
$DBSERVER_GMT = "$record->[3]";
$DBasterisk_version = "$record->[4]";
$DBmax_vicidial_trunks = "$record->[5]";
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = "$aryA[0]";
$DBext_context = "$aryA[1]";
$DBanswer_transfer_agent = "$aryA[2]";
$DBSERVER_GMT = "$aryA[3]";
$DBasterisk_version = "$aryA[4]";
$DBmax_vicidial_trunks = "$aryA[5]";
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
}
}
$cbc++;
}
$sthA->finish();
### insert a record into the vicidial_list table
$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now) values('$SQLdate','$tsSQLdate','INBND','$fronter','$channel_group','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','-5.00');";
$dbhA->query($stmtA);
$dbhA->query("select LAST_INSERT_ID() LIMIT 1;");
if ($dbhA->has_selected_record)
{
$iterA=$dbhA->create_record_iterator;
while ($recordA = $iterA->each)
{$insert_lead_id = "$recordA->[0]";}
}
$affected_rows = $dbhA->do($stmtA);
$cbc=0;
$stmtA = "select LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$insert_lead_id = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$new_lead_id = $insert_lead_id;
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
@@ -276,42 +285,44 @@ if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
print STDERR "callerID changed: $YqueryCID\n";
### Grab inbound_group values from the database
$cbc=0;
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$DBdrop_call_seconds = "$record->[0]";
$DBdrop_message = "$record->[1]";
$DBdrop_exten = "$record->[2]";
@aryA = $sthA->fetchrow_array;
$DBdrop_call_seconds = "$aryA[0]";
$DBdrop_message = "$aryA[1]";
$DBdrop_exten = "$aryA[2]";
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
if ($DBdrop_message) {$drop_message = $DBdrop_message;}
if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;}
}
}
$cbc++;
}
$sthA->finish();
### insert a LIVE record to the vicidial_auto_calls table
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if($M){print STDERR "\n|$stmtA|\n";}
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
if($M){print STDERR "\n|$stmtA|\n";}
$dbhA->query($stmtA);
$affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
$VDADlead_id = $new_lead_id;
@@ -340,17 +351,20 @@ if ($channel_status < 1)
}
}
$cbc=0;
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$CAMP_callorder = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$CAMP_callorder = "$aryA[0]";
$cbc++;
}
$sthA->finish();
$agent_call_order='order by last_call_finish';
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
@@ -358,62 +372,67 @@ if ($channel_status < 1)
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
$rec_countWAIT=0;
$rec_countWAIT=0;
$cbc=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAIT = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAIT = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAIT < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
# if ($M) {print STDERR "|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$cbc++;
}
$sthA->finish();
}
else
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
$dbhA->close;
$dbhA->disconnect();
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
print "SET CONTEXT $ext_context\n";
@@ -437,7 +456,6 @@ if ($channel_status < 1)
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
exit;
}
}
else
{
@@ -446,64 +464,70 @@ if ($channel_status < 1)
###################################################################################################
### noone found locally available, now check for someone on another server to take the call
$cbc=0;
$rec_countWAITrem=0;
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$rec_countWAITrem = "$record->[0]";
}
@aryA = $sthA->fetchrow_array;
$rec_countWAITrem = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($rec_countWAITrem < 1)
{
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->do($stmtA);
my $affected_rows = $dbhA->get_affected_rows_length;
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
# if ($M) {print STDERR "|$stmtA|\n";}
if ($affected_rows > 0)
{
$cbc=0;
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADconf_exten = "$record->[0]";
$VDADuser = "$record->[1]";
$VDADextension = "$record->[2]";
$VDADserver_ip = "$record->[3]";
}
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADuser = "$aryA[1]";
$VDADextension = "$aryA[2]";
$VDADserver_ip = "$aryA[3]";
$cbc++;
}
$sthA->finish();
}
else
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
{
print STDERR "NNNNNNNNNN No agent record found!!!\n";
}
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
$dbhA->close;
$dbhA->disconnect();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
@@ -539,7 +563,6 @@ if ($channel_status < 1)
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
exit;
}
}
else
{
@@ -597,20 +620,21 @@ if ($drop_seconds < 1)
}
else
{
$cbc=0;
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
while ($sthArows > $cbc)
{
$iter=$dbhA->create_record_iterator;
$rec_countCUSTDATA=0;
while ( $record = $iter->each)
{
$VDADvoicemail_ext = "$record->[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
}
$VDADvoicemail_ext = "$aryA[0]";
$VDADvoicemail_ext =~ s/\D//gi;
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
$cbc++;
}
$sthA->finish();
}
}
@@ -632,13 +656,12 @@ if ($drop_seconds < 1)
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$dbhA->query($stmtA) or die "Couldn't execute query:\n";
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
# $stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
@@ -649,21 +672,20 @@ if ($drop_seconds < 1)
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
if($M){print STDERR "\n\n|$stmtA|\n";}
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
my $affected_rows = $dbhA->do($stmtA);
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
}
$dbhA->close;
$dbhA->disconnect();
agc_2-X/trunk/agi/agi-VDAD_pin_IVR.agi
+2 -2
View File
@@ -29,8 +29,8 @@
$V = 1; # set to 1 for verbose mode
$M = 1; # set to 1 for 2 line messages mode
$first_audio_file = '85100001';
$second_audio_file = '85100000';
$first_audio_file = '85100003';
$second_audio_file = '85100004';
$goodbye_audio_file = 'US_reminder_goodbye';
#$first_audio_file = 'US_reminder_message';