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Fixed recording access logging to new QC functions

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git-svn-id: svn://192.168.202.10@3416 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-04-02 00:47:47 +00:00
parent 1d41450f28
commit 6c85d13951
3 changed files with 175 additions and 8 deletions
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agc_2-X/trunk/www/vicidial/AST_quality_control_report.php
+121 -3
View File
@@ -68,7 +68,7 @@ $report_display_type="HTML";
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format,qc_features_active FROM system_settings;";
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format,qc_features_active,log_recording_access FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {$HTML_text.="$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
@@ -83,6 +83,7 @@ if ($qm_conf_ct > 0)
$SSlanguage_method = $row[5];
$SSreport_default_format = $row[6];
$SSqc_features_active = $row[7];
$log_recording_access = $row[8];
}
##### END SETTINGS LOOKUP #####
###########################################
@@ -590,6 +591,68 @@ $HTML_head.=" .purple {color: white; background-color: purple}\n";
$HTML_head.="-->\n";
$HTML_head.=" </STYLE>\n";
$HTML_text.="<script language=\"JavaScript\">\n";
$HTML_text.="function GoToRecordingTimestamp(qc_log_id, timestamp, recording_id, lead_id)\n";
$HTML_text.=" {\n";
$HTML_text.=" var timestamp_sec=hmsToSecondsOnly(timestamp);\n";
# $HTML_text.=" alert(timestamp_sec); return false;\n";
$HTML_text.=" var recording_object_ID=\"QC_recording_id_\"+qc_log_id;\n";
$HTML_text.=" document.getElementById(recording_object_ID).currentTime=timestamp_sec;\n";
$HTML_text.=" document.getElementById(recording_object_ID).play();\n";
# $HTML_text.=" LogAudioRecordingAccess($log_recording_access, recording_id, lead_id, recording_object_ID);\n";
$HTML_text.=" }\n";
$HTML_text.="function hmsToSecondsOnly(str) {\n";
$HTML_text.=" var p = str.split(':'),\n";
$HTML_text.=" s = 0, m = 1;\n";
$HTML_text.="\n";
$HTML_text.=" while (p.length > 0) {\n";
$HTML_text.=" s += m * parseInt(p.pop(), 10);\n";
$HTML_text.=" m *= 60;\n";
$HTML_text.=" }\n";
$HTML_text.="\n";
$HTML_text.=" return s;\n";
$HTML_text.="}\n";
$HTML_text.="function LogAudioRecordingAccess(log_active, recording_id, lead_id, recording_object_ID)\n";
$HTML_text.=" {\n";
$HTML_text.=" if (log_active)\n";
$HTML_text.=" {\n";
$HTML_text.=" var xmlhttp=false;\n";
$HTML_text.=" try {\n";
$HTML_text.=" xmlhttp = new ActiveXObject(\"Msxml2.XMLHTTP\");\n";
$HTML_text.=" } catch (e) {\n";
$HTML_text.=" try {\n";
$HTML_text.=" xmlhttp = new ActiveXObject(\"Microsoft.XMLHTTP\");\n";
$HTML_text.=" } catch (E) {\n";
$HTML_text.=" xmlhttp = false;\n";
$HTML_text.=" }\n";
$HTML_text.=" }\n";
$HTML_text.=" if (!xmlhttp && typeof XMLHttpRequest!='undefined') {\n";
$HTML_text.=" xmlhttp = new XMLHttpRequest();\n";
$HTML_text.=" }\n";
$HTML_text.=" if (xmlhttp) { \n";
$HTML_text.=" var log_query = \"&no_redirect=1&recording_id=\"+recording_id+\"&lead_id=\"+lead_id;\n";
# $HTML_text.=" alert(log_query);\n";
$HTML_text.=" xmlhttp.open('POST', 'recording_log_redirect.php'); \n";
$HTML_text.=" xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');\n";
$HTML_text.=" xmlhttp.send(log_query); \n";
$HTML_text.=" xmlhttp.onreadystatechange = function() { \n";
$HTML_text.=" if (xmlhttp.readyState == 4 && xmlhttp.status == 200) {\n";
$HTML_text.=" var response = xmlhttp.responseText;\n";
$HTML_text.=" if (response!=\"OK\")\n";
$HTML_text.=" {\n";
$HTML_text.=" document.getElementById(recording_object_ID).pause();\n";
$HTML_text.=" alert(response);\n";
$HTML_text.=" }\n";
$HTML_text.=" }\n";
$HTML_text.=" }\n";
$HTML_text.=" delete xmlhttp;\n";
$HTML_text.=" }\n";
$HTML_text.=" }\n";
# $HTML_text.=" document.getElementById(recording_object_ID).play();\n";
$HTML_text.=" }\n";
$HTML_text.="</script>\n";
$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
$HTML_head.="<script language=\"JavaScript\" src=\"help.js\"></script>\n";
@@ -843,9 +906,10 @@ if ($SUBMIT && ($QCuser_ct>0 || $user_ct>0 || $group_ct>0 || $QCstatus_ct>0 || (
$max_questions=0;
while ($qc_row=mysqli_fetch_array($qc_rslt))
{
$qc_recording_id=$qc_row["recording_id"];
if ($x%2==0) {$bgcolor=$SSstd_row2_background;} else {$bgcolor=$SSstd_row1_background;}
$HTML_text.="<tr bgcolor='$bgcolor'>";
$HTML_text.="<td class='small_standard_bold'>".$qc_row["call_date"]."</td>";
$HTML_text.="<td class='small_standard_bold'><A name='QC_anchor_".$qc_row["qc_log_id"]."'/>".$qc_row["call_date"]."</td>";
$HTML_text.="<td class='small_standard_bold' nowrap>".GetFullName($qc_row["user"])."</td>";
$HTML_text.="<td class='small_standard_bold'>".$qc_row["lead_id"]."</td>";
$HTML_text.="<td class='small_standard_bold'>".$qc_row["campaign_id"]."</td>";
@@ -870,15 +934,69 @@ if ($SUBMIT && ($QCuser_ct>0 || $user_ct>0 || $group_ct>0 || $QCstatus_ct>0 || (
if ($question_count>$max_questions) {$max_questions=$question_count;}
while($crow=mysqli_fetch_array($checkpoint_rslt))
{
$checkpoint_comment=preg_replace("/((\d{1,2})?\:?\d?\d\:\d{2})/", "<a href='#QC_anchor_$qc_row[qc_log_id]' onClick=\"GoToRecordingTimestamp('$qc_row[qc_log_id]', '$1', $qc_recording_id, ".$qc_row["lead_id"].")\">$1</a>", $crow["checkpoint_comment_agent"]);
$HTML_text.="<tr bgcolor='$bgcolor'>";
$HTML_text.="<td class='small_standard' align='left' colspan='4' nowrap>&nbsp;&nbsp;&nbsp;&nbsp;".$crow["checkpoint_rank"].") ".$crow["checkpoint_text"]."</td>";
$HTML_text.="<td class='small_standard' align='left' colspan='5' nowrap>".$crow["checkpoint_comment_agent"]."</td>";
$HTML_text.="<td class='small_standard' align='left' colspan='5' nowrap>".$checkpoint_comment."</td>";
$HTML_text.="<td class='small_standard' nowrap>".GetScore($qc_row["qc_log_id"], $crow["qc_checkpoint_log_id"])."</td>";
$HTML_text.="<td class='small_standard' align='center'>".$crow["instant_fail_value"]."</td>";
$HTML_text.="<td class='small_standard' colspan='2'>&nbsp;</td>";
$HTML_text.="<tr>";
$CSV_text.=",\"".$crow["checkpoint_rank"].") ".$crow["checkpoint_text"]."\",\"".$crow["checkpoint_comment_agent"]."\",\"".GetScore($qc_row["qc_log_id"], $crow["qc_checkpoint_log_id"])."\",\"".$crow["instant_fail_value"]."\"";
}
# RECORDING
$rec_stmt="select location from recording_log where recording_id='" . mysqli_real_escape_string($link, $qc_recording_id) . "' order by recording_id desc limit 500;";
$rec_rslt=mysql_to_mysqli($rec_stmt, $link);
$rec_row=mysqli_fetch_row($rec_rslt);
$location = $rec_row[0];
if (strlen($location)>2)
{
$URLserver_ip = $location;
$URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip);
$URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip);
$URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip);
$stmt="select count(*) from servers where server_ip='$URLserver_ip';";
$rsltx=mysql_to_mysqli($stmt, $link);
$rowx=mysqli_fetch_row($rsltx);
if ($rowx[0] > 0)
{
$stmt="select recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';";
$rsltx=mysql_to_mysqli($stmt, $link);
$rowx=mysqli_fetch_row($rsltx);
if (preg_match("/ALT_IP/i",$rowx[0]))
{
$location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location);
}
if (preg_match("/EXTERNAL_IP/i",$rowx[0]))
{
$location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location);
}
}
}
if (strlen($location)>30)
{$locat = substr($location,0,27); $locat = "$locat...";}
else
{$locat = $location;}
$play_audio='';
if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) )
{
$play_audio = "<audio id='QC_recording_id_".$qc_row["qc_log_id"]."' controls preload=\"none\" onplay='LogAudioRecordingAccess($log_recording_access, $qc_recording_id, ".$qc_row["lead_id"].", this.id)'> <source src ='$location' type='audio/wav' > <source src ='$location' type='audio/mpeg' >"._QXZ("No browser audio playback support")."</audio>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n";
$location = "<a href=\"recording_log_redirect.php?recording_id=".$qc_recording_id."&lead_id=".$qc_row["lead_id"]."&search_archived_data=0\">$locat</a>";
}
else
{$location = $locat;}
$HTML_text.="<tr bgcolor='$bgcolor' valign='middle'>";
$HTML_text.="<td class='small_standard_bold' align='right' colspan='4' nowrap>"._QXZ("RECORDING").":</td>";
$HTML_text.="<td class='small_standard_bold' align='left' colspan='9' nowrap>$play_audio &nbsp; $location</td>";
$HTML_text.="<tr>";
###########
$CSV_text.="\n";
$x++;
agc_2-X/trunk/www/vicidial/qc_modify_lead.php
+42 -4
View File
@@ -186,7 +186,7 @@ switch($referring_section) # was $scorecard_source
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,custom_fields_enabled,enable_languages,language_method,active_modules FROM system_settings;";
$stmt = "SELECT use_non_latin,custom_fields_enabled,enable_languages,language_method,active_modules,log_recording_access FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
@@ -198,6 +198,7 @@ if ($qm_conf_ct > 0)
$SSenable_languages = $row[2];
$SSlanguage_method = $row[3];
$active_modules = $row[4];
$log_recording_access = $row[5];
}
##### END SETTINGS LOOKUP #####
###########################################
@@ -1074,6 +1075,43 @@ function ChangeCallbackDateTime(callback_id)
}
function LogAudioRecordingAccess(log_active, recording_id, lead_id, recording_object_ID)
{
if (log_active)
{
var xmlhttp=false;
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
if (!xmlhttp && typeof XMLHttpRequest!='undefined') {
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp) {
var log_query = "&no_redirect=1&recording_id="+recording_id+"&lead_id="+lead_id;
xmlhttp.open('POST', 'recording_log_redirect.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(log_query);
xmlhttp.onreadystatechange = function() {
if (xmlhttp.readyState == 4 && xmlhttp.status == 200) {
var response = xmlhttp.responseText;
if (response!="OK")
{
document.getElementById(recording_object_ID).pause();
alert(response);
}
}
}
delete xmlhttp;
}
}
}
</script>
<link rel="stylesheet" href="calendar.css">
<link rel="stylesheet" type="text/css" href="vicidial_stylesheet.php">
@@ -2130,9 +2168,9 @@ else
$play_audio='';
if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) )
{
$play_audio = "<audio id='main_QC_recording' controls preload=\"none\" onplay='LogAudioRecordingAccess($log_recording_access, $row[0], $row[12], this.id)'> <source src ='$location' type='audio/wav' > <source src ='$location' type='audio/mpeg' >"._QXZ("No browser audio playback support")."</audio>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n";
if ($log_recording_access<1)
{
$play_audio = "<audio id='main_QC_recording' controls preload=\"none\"> <source src ='$location' type='audio/wav' > <source src ='$location' type='audio/mpeg' >"._QXZ("No browser audio playback support")."</audio>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n";
$location = "<a href=\"$location\">$locat</a>";
}
else
@@ -2212,7 +2250,7 @@ else
$i++;
}
echo "<tr bgcolor='#".$SSstd_row4_background."'>";
echo "<td align='right' colspan='3'>$play_audio &nbsp;</td>";
echo "<td align='right' colspan='3'>$play_audio &nbsp;</font></td>";
echo "<td align='left' colspan='3'><font class='standard_bold'>$location</font></td>";
echo "</tr>\n";
echo "<tr bgcolor='#000'>";
@@ -2348,9 +2386,9 @@ else
$play_audio='<td align=left>&nbsp; </font></td>';
if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) )
{
$play_audio = "<td align=left> <audio id='QC_recording_id_".$row[0]."' controls preload=\"none\" onplay='LogAudioRecordingAccess($log_recording_access, $row[0], $row[12], this.id)'> <source src ='$location' type='audio/wav' > <source src ='$location' type='audio/mpeg' >"._QXZ("No browser audio playback support")."</audio> </td>\n";
if ($log_recording_access<1)
{
$play_audio = "<td align=left> <audio controls preload=\"none\"> <source src ='$location' type='audio/wav' > <source src ='$location' type='audio/mpeg' >"._QXZ("No browser audio playback support")."</audio> </td>\n";
$location = "<a href=\"$location\">$locat</a>";
}
else
agc_2-X/trunk/www/vicidial/recording_log_redirect.php
+12 -1
View File
@@ -6,6 +6,7 @@
# CHANGELOG
# 160116-1349 - First Build
# 170409-1538 - Added IP List validation code
# 210401-1625 - Added no_redirect for logging when playing a Javascript audio object
#
require("dbconnect_mysqli.php");
@@ -19,6 +20,8 @@ if (isset($_GET["recording_id"])) {$recording_id=$_GET["recording_id"];}
elseif (isset($_POST["recording_id"])) {$recording_id=$_POST["recording_id"];}
if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
if (isset($_GET["no_redirect"])) {$no_redirect=$_GET["no_redirect"];}
elseif (isset($_POST["no_redirect"])) {$no_redirect=$_POST["no_redirect"];}
if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
@@ -173,5 +176,13 @@ else
$log_stmt="insert into vicidial_recording_access_log(recording_id, lead_id, user, access_datetime, access_result, ip) VALUES('$recording_id', '$lead_id', '$PHP_AUTH_USER', now(), 'ACCESSED', '$ip')";
$log_rslt=mysql_to_mysqli($log_stmt, $link);
header("Location: $location");
if (!$no_redirect)
{
header("Location: $location");
}
else
{
echo "OK"; // DO NOT TRANSLATE THIS - IT'S A FLAG FOR JAVASCRIPT
exit;
}
?>