Updates for VERM in the admin web screens

git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 16:55:00 +00:00
parent 6499c0adf0
commit 70e9be89a4
40 changed files with 15830 additions and 225 deletions
@@ -5224,7 +5224,7 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
 INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('USER_LOCATIONS_SYSTEM','User Locations List','OTHER','---ALL---',';location|description\n|default\n');
 INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('USER_CODES_SYSTEM','User Codes List','OTHER','---ALL---','');
 INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('VICIPHONE_SETTINGS','VICIphone WebRTC Extra Settings','WEBPHONE_SETTINGS','---ALL---','# determines if automatic gain control is enabled\nautoGain : 0\n\n# determines if echo cancellation is enabled\nechoCan : 0\n\n# determines if noise suppression is enabled\nnoiseSup :0\n\n# determines if the reg_exten is called upon successful registration\ndialRegExten : 1\n\n# determines the regional sound to use for progress audio\nprogReg : na\n\n# English translation phrases\nlangAttempting:"Attempting"\nlangConnected:"WS Connected"\nlangDisconnected:"WS Disconnected"\nlangExten:"Extension"\nlangIncall:"Incall"\nlangInit:"Initializing..."\nlangRedirect:"Redirect"\nlangRegFailed:"Reg. Failed"\nlangRegistering:"Registering"\nlangRegistered:"Registered"\nlangReject:"Rejected"\nlangRinging:"Ringing"\nlangSend:"Send"\nlangTrying:"Trying"\nlangUnregFailed:"Unreg. Failed"\nlangUnregistered:"Unregistered"\nlangUnregistering:"Unregistering"\nlangWebrtcError:"Something went wrong with WebRTC. Either your browser does not support the necessary WebRTC functions, you did not allow your browser to access the microphone, or there is a configuration issue. Please check your browsers error console for more details. For a list of compatible browsers please vist http://webrtc.org/"');
-INSERT INTO `vicidial_settings_containers` VALUES ('VERM_STATUS_NAMES_OVERRIDE','Override dialer status names in enhanced reporting','OTHER','---ALL---','; For each status name you want overridden, type the status followed by\r\n; a pipe, then the new status name\r\n; Ex:\r\n; NZ|Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupoka\r\n201214|Request To Cancel\r\n210200|No Answer-Incomplete Call\r\n210201|Contact Established\r\n210202|Provider Review - HB\r\n210203|Promise to Pay\r\n210204|Setup Payment Plan\r\n210205|Research-Inquiry\r\n210206|Voice Mail Left - HB\r\n210207|Do Not Call\r\n210208|Appeal Verification\r\n210209|Bad Phone\r\n210210|Bad Address\r\n210211|Direct Pay Verification\r\n210213|Provider Approved\r\n210215|Update Notes Only\r\n210216|Voicemail-No Status Change\r\n210217|Sent Letter Request - HB\r\n210218|Auto VoiceMail Left - HB\r\n210219|Auto VoiceMail-No Status Change\r\n210302|Provider Review - LB\r\n210306|Voice Mail Left - LB\r\n210317|Sent Letter Request - LB\r\n210318|Auto VoiceMail Left - LB\r\n211503|Provider - COVID-19\r\n211603|Transferred Call to MLA\r\n'), ('VERM_REPORT_OPTIONS','Container for customizing VERM report output','OTHER','---ALL---','; This is the report queue used if none is chosen by the user\r\n; It\'s preloaded in some forms as well\r\nVERM_default_report_queue => ALL\r\n\r\n; If there are statuses to exclude from reports, list them here\r\n; Separate with commas.  Default is AFTHRS\r\nexc_addtl_statuses => AFTHRS\r\n\r\n; Set the below value to 1 (or anything non-blank/non-zero) in order to \r\n; show the agents ID in addition to their full name in the report results\r\nshow_full_agent_info => 1\r\n\r\n; Some reports count \"lost\" calls - which are defined by the below variable\r\n; listing what you define as \"lost\" dispos.  Separate with commas.\r\nlost_statuses => LOST,210208,DISPO\r\n\r\n; You can create a detailed IVR survey report for ingroups by defining\r\n; \"ivr_survey_ingroups_detail\" and \"ivr_survey_ingroups_voicemails.\"\r\n; For \"details\", supply an ingroup used as a tracking group on call menus.\r\n; Then, add a pipe and after that list all call menus that use the ingroup\r\n; as the tracking group, separating each with a comma\r\n; To track whether the calls went to voicemail, list every call menu/option\r\n; combination that goes to voicemail, separating the call menu from the \r\n; option with a pipe.  One callmenu/option combo per line.\r\nivr_survey_ingroups_detail => 521205|561401,561402,561403,561404,561505\r\nivr_survey_ingroups_voicemails => 561505|t\r\n\r\n; #####################################################\r\n; # ALL of the below are used in the wallboard report #\r\n; #####################################################\r\nVERM_default_outb_widget_queue => ALL_OUT\r\nVERM_default_inb_widget_queue1 => 514915v_USA_Shared\r\nVERM_default_inb_widget_queue2 => 515915v_MLA_Shared\r\n\r\n; Used specifically for the SLA widget\r\n; Uses ingroups - separate multiple ingroups by commas\r\n; Comment out or leave blank to count all ingroups\r\nSLA_LEVEL_PCT_ingroups => 514915v,515915v\r\n\r\n; This removes remote agents from the wallboard reports\r\n; Comment out to include remote agents (or set to zero)\r\nomit_remote_agents => 1\r\n');
+INSERT INTO `vicidial_settings_containers` VALUES ('VERM_STATUS_NAMES_OVERRIDE','Override dialer status names in enhanced reporting','OTHER','---ALL---','; For each status name you want overridden, type the status followed by\r\n; a pipe, then the new status name\r\n; Ex:\r\n; NZ|Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupoka\r\n201214|Request To Cancel\r\n210200|No Answer-Incomplete Call\r\n210201|Contact Established\r\n210202|Provider Review - HB\r\n210203|Promise to Pay\r\n210204|Setup Payment Plan\r\n210205|Research-Inquiry\r\n210206|Voice Mail Left - HB\r\n210207|Do Not Call\r\n210208|Appeal Verification\r\n210209|Bad Phone\r\n210210|Bad Address\r\n210211|Direct Pay Verification\r\n210213|Provider Approved\r\n210215|Update Notes Only\r\n210216|Voicemail-No Status Change\r\n210217|Sent Letter Request - HB\r\n210218|Auto VoiceMail Left - HB\r\n210219|Auto VoiceMail-No Status Change\r\n210302|Provider Review - LB\r\n210306|Voice Mail Left - LB\r\n210317|Sent Letter Request - LB\r\n210318|Auto VoiceMail Left - LB\r\n211503|Provider - COVID-19\r\n211603|Transferred Call to MLA\r\n'), ('VERM_REPORT_OPTIONS','Container for customizing VERM report output','OTHER','---ALL---','; This is the report queue used if none is chosen by the user\r\n; It\'s preloaded in some forms as well\r\nVERM_default_report_queue => ALL\r\n\r\n; If there are statuses to exclude from reports, list them here\r\n; Separate with commas.  Default is AFTHRS\r\nexc_addtl_statuses => AFTHRS\r\n\r\n; Set the below value to 1 (or anything non-blank/non-zero) in order to \r\n; show the agents ID in addition to their full name in the report results\r\nshow_full_agent_info => 1\r\n\r\n; Some reports count \"lost\" calls - which are defined by the below variable\r\n; listing what you define as \"lost\" dispos.  Separate with commas.\r\nlost_statuses => LOST,210208,DISPO\r\n\r\n; You can create a detailed IVR survey report for ingroups by defining\r\n; \"ivr_survey_ingroups_detail\" and \"ivr_survey_ingroups_voicemails.\"\r\n; For \"details\", supply an ingroup used as a tracking group on call menus.\r\n; Then, add a pipe and after that list all call menus that use the ingroup\r\n; as the tracking group, separating each with a comma\r\n; To track whether the calls went to voicemail, list every call menu/option\r\n; combination that goes to voicemail, separating the call menu from the \r\n; option with a pipe.  One callmenu/option combo per line.\r\nivr_survey_ingroups_detail => 521205|561401,561402,561403,561404,561505\r\nivr_survey_ingroups_voicemails => 561505|t\r\n\r\n; #####################################################\r\n; # ALL of the below are used in the wallboard report #\r\n; #####################################################\r\nVERM_default_outb_widget_queue => ALL_OUT\r\nVERM_default_inb_widget_queue1 => 514915v_USA_Shared\r\nVERM_default_inb_widget_queue2 => 515915v_MLA_Shared\r\n\r\n; Used specifically for the SLA widget\r\n; Uses ingroups - separate multiple ingroups by commas\r\n; Comment out or leave blank to count all ingroups\r\nSLA_LEVEL_PCT_ingroups => 514915v,515915v\r\n\r\n; This removes remote agents from the wallboard reports\r\n; Comment out to include remote agents (or set to zero)\r\nomit_remote_agents => 1\r\n\r\n\r\n; #### AUTO DOWNLOAD ####\r\n; If the "total calls" value on any report requested exceeds the below \r\n; limit, automatically download the three "DETAILS" reports instead\r\n; of attempting to display that many records on-screen\r\nauto_download_limit => 50000\r\n\r\n; #### OUTCOMES report overrides ####\r\n; Use "outcome_lagged_status_overrides" for conditions where the call \r\n; record in the vicidial_log or vicidial_closer_log table has no uniqueid\r\n; value despite having a status/outcome, which can indicate a call \r\n; affected by network lag for certain statuses.  This will change the call \r\n; status to "LAGGED".  Separate statuses with commas.  Default is the \r\n; automatic "PU" status.\r\noutcome_lagged_status_overrides => PU\r\n\r\n; Use "unknown_network_statuses" to change call statuses to read "Network/\r\n; LAGGED" on the OUTCOMES report. Separate statuses with commas.\r\n; IMPORTANT: if you are using the outcome_lagged_status_overrides option \r\n; above, make sure "LAGGED" is one of the unknown_network_statuses here\r\n; unknown_network_statuses => LAGGED\r\n\r\n; Use "outcome_status_overrides" to change one status to another on the \r\n; OUTCOMES report.  Overrides are comma-separated pairs of dispositions  \r\n; where the first disposition is the disposition to change, and the second\r\n; is the disposition to change to.  Separate pairs with a pipe character as\r\n; in the below example.  Off by default.\r\n; outcome_status_overrides => CBHOLD,DISPO|XFER,AL');

 INSERT INTO `wallboard_widgets` VALUES ('queues_widget_1','AGENTS_AND_QUEUES','queues','','TEXT',5,'N',1,'Queue Information','','',NULL,'','',NULL,2),('queues_widget_0','AGENTS_AND_QUEUES','queues','','LOGO',2,'N',1,NULL,'','',NULL,'','',NULL,1),('queues_widget_2','AGENTS_AND_QUEUES','queues','SLA Level %','SLA_LEVEL_PCT',1,'N',1,NULL,'','>60',NULL,'','',NULL,3),('queues_widget_3','AGENTS_AND_QUEUES','queues','Outbound calls','LIVE_QUEUE_INFO',1,'N',1,'','201201','','','','','yellow_alarm,|red_alarm,',4),('queues_widget_4','AGENTS_AND_QUEUES','queues','USA Ded Inbound','LIVE_QUEUE_INFO',1,'N',1,'','ALL_IN','','','','','yellow_alarm,|red_alarm,',5),('queues_widget_5','AGENTS_AND_QUEUES','queues','MLA Ded Inbound','LIVE_QUEUE_INFO',1,'N',1,'','514911','','','','','yellow_alarm,|red_alarm,',6),('queues_widget_6','AGENTS_AND_QUEUES','queues','N Waiting Calls','N_WAITING_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,7),('queues_widget_7','AGENTS_AND_QUEUES','queues','Offered Calls','OFFERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,8),('queues_widget_8','AGENTS_AND_QUEUES','queues','Answered Calls','ANSWERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,9),('queues_widget_9','AGENTS_AND_QUEUES','queues','Lost Calls','LOST_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,10),('queues_widget_10','AGENTS_AND_QUEUES','queues','Longest Wait','LONGEST_WAIT',1,'N',1,NULL,'','',NULL,'','',NULL,11),('queues_widget_11','AGENTS_AND_QUEUES','queues','Live Queues','LIVE_QUEUES',1,'Y',1,NULL,'','',NULL,'','',NULL,12),('queues_widget_12','AGENTS_AND_QUEUES','queues','Live Calls','LIVE_CALLS',1,'Y',2,NULL,'','',NULL,'','',NULL,13),('agent_widget_0','AGENTS_AND_QUEUES','agents','','LOGO',2,'N',1,NULL,'','',NULL,'','',NULL,1),('agent_widget_1','AGENTS_AND_QUEUES','agents','N Waiting Calls','N_WAITING_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,2),('agent_widget_2','AGENTS_AND_QUEUES','agents','Agents Ready','AGENTS_READY',1,'N',1,NULL,'','',NULL,'','',NULL,3),('agent_widget_3','AGENTS_AND_QUEUES','agents','Agents On Call','N_AGENTS_ON_CALL',1,'N',1,NULL,'','',NULL,'','',NULL,4),('agent_widget_4','AGENTS_AND_QUEUES','agents','N Answered Calls','N_ANSWERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,5),('agent_widget_5','AGENTS_AND_QUEUES','agents','Clock','CLOCK',1,'N',1,NULL,'','',NULL,'','',NULL,6),('agent_widget_6','AGENTS_AND_QUEUES','agents','Live Agents','LIVE_AGENTS',1,'Y',3,NULL,'','',NULL,'','',NULL,7);

@@ -5232,4 +5232,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',

 UPDATE system_settings set vdc_agent_api_active='1';

-UPDATE system_settings SET db_schema_version='1676',db_schema_update_date=NOW(),reload_timestamp=NOW();
+UPDATE system_settings SET db_schema_version='1677',db_schema_update_date=NOW(),reload_timestamp=NOW();
@@ -2139,3 +2139,7 @@ index (call_date)
 ) ENGINE=MyISAM;

 UPDATE system_settings SET db_schema_version='1676',db_schema_update_date=NOW() where db_schema_version < 1676;
+
+update vicidial_settings_containers set container_entry=CONCAT(container_entry, '\r\n\r\n; #### AUTO DOWNLOAD ####\r\n; If the "total calls" value on any report requested exceeds the below \r\n; limit, automatically download the three "DETAILS" reports instead\r\n; of attempting to display that many records on-screen\r\nauto_download_limit => 50000\r\n\r\n; #### OUTCOMES report overrides ####\r\n; Use "outcome_lagged_status_overrides" for conditions where the call \r\n; record in the vicidial_log or vicidial_closer_log table has no uniqueid\r\n; value despite having a status/outcome, which can indicate a call \r\n; affected by network lag for certain statuses.  This will change the call \r\n; status to "LAGGED".  Separate statuses with commas.  Default is the \r\n; automatic "PU" status.\r\noutcome_lagged_status_overrides => PU\r\n\r\n; Use "unknown_network_statuses" to change call statuses to read "Network/\r\n; LAGGED" on the OUTCOMES report. Separate statuses with commas.\r\n; IMPORTANT: if you are using the outcome_lagged_status_overrides option \r\n; above, make sure "LAGGED" is one of the unknown_network_statuses here\r\n; unknown_network_statuses => LAGGED\r\n\r\n; Use "outcome_status_overrides" to change one status to another on the \r\n; OUTCOMES report.  Overrides are comma-separated pairs of dispositions  \r\n; where the first disposition is the disposition to change, and the second\r\n; is the disposition to change to.  Separate pairs with a pipe character as\r\n; in the below example.  Off by default.\r\n; outcome_status_overrides => CBHOLD,DISPO|XFER,AL') WHERE container_id='VERM_REPORT_OPTIONS' and container_entry NOT LIKE "%outcome_status_overrides%";
+
+UPDATE system_settings SET db_schema_version='1677',db_schema_update_date=NOW() where db_schema_version < 1677;
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1632 - First build
+# 230106-1301 - Added auto-download for large page displays to avoid memory errors
 #

 # NANQUE, not an unanswered call?
@@ -147,20 +148,43 @@ while ($session_row=mysqli_fetch_array($session_rslt))
 		$agent_logged_in=1;
 		}

-	# 6/3/22 - added $agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"] to skip dual logouts
-	if (preg_match('/LOGOUT/', $event) && $agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"]) # && $agent_logged_in==1
+	if (preg_match('/LOGOUT/', $event)) # && $agent_logged_in==1
 		{
 		$agent_sessions_array["$user"]["$start_date_epoch"]["end_hour"]=$event_epoch;
 		$agent_sessions_array["$user"]["$start_date_epoch"]["duration"]=($agent_sessions_array["$user"]["$start_date_epoch"]["end_hour"]-$agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"]);
 		$agent_sessions_array["$user"]["$start_date_epoch"]["notes"]=$notes;

+/* Removed 9/20 - leaving in just in case
 		$pause_stmt="select sec_to_time(sum(pause_sec)), count(*) from vicidial_agent_log where event_time>=from_unixtime(".$agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"].") and event_time<=from_unixtime(".$agent_sessions_array["$user"]["$start_date_epoch"]["end_hour"].") and user='$user' and pause_sec>0";
 		# print $pause_stmt."<BR>\n";
 		$pause_rslt=mysql_to_mysqli($pause_stmt, $link);
 		$pause_row=mysqli_fetch_row($pause_rslt);
 		$agent_sessions_array["$user"]["$start_date_epoch"]["pauses"]=$pause_row[1];
 		$agent_sessions_array["$user"]["$start_date_epoch"]["pause_time"]=($pause_row[0]!="" ? $pause_row[0] : "00:00:00");		
-
+*/
+		if ($agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"]) # 9/8/22 added to prevent warnings
+			{ 
+			$pause_stmt="select sec_to_time(sum(pause_sec)), count(*) from vicidial_agent_log where event_time>=from_unixtime(".$agent_sessions_array["$user"]["$start_date_epoch"]["start_hour"].") and event_time<=from_unixtime(".$agent_sessions_array["$user"]["$start_date_epoch"]["end_hour"].") and user='$user' and pause_sec>0";
+			# print $pause_stmt."<BR>\n";
+			$pause_rslt=mysql_to_mysqli($pause_stmt, $link);
+			
+			if (mysqli_num_rows($pause_rslt)>0) # 9/8/22 added to prevent warnings
+				{
+				$pause_row=mysqli_fetch_row($pause_rslt);
+				$agent_sessions_array["$user"]["$start_date_epoch"]["pauses"]=$pause_row[1];
+				$agent_sessions_array["$user"]["$start_date_epoch"]["pause_time"]=($pause_row[0]!="" ? $pause_row[0] : "00:00:00");		
+				}
+			else
+				{
+				$agent_sessions_array["$user"]["$start_date_epoch"]["pauses"]=0;
+				$agent_sessions_array["$user"]["$start_date_epoch"]["pause_time"]="00:00:00";		
+				}
+			}
+		else
+			{
+			$agent_sessions_array["$user"]["$start_date_epoch"]["pauses"]=0;
+			$agent_sessions_array["$user"]["$start_date_epoch"]["pause_time"]="00:00:00";		
+			}
 		$start_date_epoch=0;
 		$agent_logged_in=0;
 		}
@@ -234,6 +258,8 @@ $HTML_output.="<th><a class='header_link' name='agent_sessions_sort_server_ip' i
 $HTML_output.="</tr>\n";

 $CSV_output["agent_sessions"]="\""._QXZ("Agent")."\",\""._QXZ("Start hour")."\",\""._QXZ("End hour")."\",\""._QXZ("Duration")."\",\""._QXZ("Ext.")."\",\""._QXZ("Termination")."\",\""._QXZ("Pause")."\",\""._QXZ("P.Time")."\",\""._QXZ("Srv")."\"\n";
+$CSV_output["auto_download"]="\"WARNING:\",\"OVER $auto_download_limit RECORDS\",\"AUTOMATIC DOWNLOAD\"\n\n\n";
+$CSV_output["auto_download"]="\""._QXZ("Agent")."\",\""._QXZ("Start hour")."\",\""._QXZ("End hour")."\",\""._QXZ("Duration")."\",\""._QXZ("Ext.")."\",\""._QXZ("Termination")."\",\""._QXZ("Pause")."\",\""._QXZ("P.Time")."\",\""._QXZ("Srv")."\"\n";

 ## Compress multi-multi-dimensional array into multi-dimensional array
 $agent_sessions_final_array=array();
@@ -305,6 +331,7 @@ foreach ($agent_sessions_final_array as $i => $row)
 	$HTML_output.="</tr>\n";

 	$CSV_output["agent_sessions"].="\"".$row["full_name"]."\",\"".$row["start_hour"]."\",\"".$row["end_hour"]."\",\"".$row["duration"]."\",\"".$row["extension"]."\",\"".$row["notes"]."\",\"".$row["pauses"]."\",\"".$row["pause_time"]."\",\"".$row["server_ip"]."\"\n";
+	$CSV_output["auto_download"].="\"".$row["full_name"]."\",\"".$row["start_hour"]."\",\"".$row["end_hour"]."\",\"".$row["duration"]."\",\"".$row["extension"]."\",\"".$row["notes"]."\",\"".$row["pauses"]."\",\"".$row["pause_time"]."\",\"".$row["server_ip"]."\"\n";
 	}

 $HTML_output.="<tr class='export_row'>";
@@ -373,6 +400,7 @@ $HTML_output.="<th><a class='header_link' name='agent_pause_sort_duration' id='a
 $HTML_output.="</tr>\n";

 $CSV_output["agent_pause_details"]="\""._QXZ("Agent")."\",\""._QXZ("Ext.")."\",\""._QXZ("Code")."\",\""._QXZ("Activity")."\",\"...\",\""._QXZ("Billable?")."\",\""._QXZ("Start hour")."\",\""._QXZ("End hour")."\",\""._QXZ("Duration")."\"\n";
+$CSV_output["auto_download"].="\n\n\""._QXZ("Agent")."\",\""._QXZ("Ext.")."\",\""._QXZ("Code")."\",\""._QXZ("Activity")."\",\"...\",\""._QXZ("Billable?")."\",\""._QXZ("Start hour")."\",\""._QXZ("End hour")."\",\""._QXZ("Duration")."\"\n";

 $agent_pause_stmt="select campaign_id, user, '' as extension, if (sub_status in ('BLANK', '') or sub_status is null, '-', sub_status) as pause_code, event_time, event_time+INTERVAL pause_sec SECOND as end_hour, sec_to_time(pause_sec) as duration from vicidial_agent_log $vicidial_agent_log_SQL and pause_sec>0";
 if ($DB) {$HTML_output.="<B>$agent_pause_stmt</B>";}
@@ -435,9 +463,10 @@ if ($sort_apd_index)
 	# print_r($agent_pause_array);
 	}

+$q=0;
 foreach ($agent_pause_array as $i => $row)
 	{
-
+	$q++;
 	$myDateTime = DateTime::createFromFormat('Y-m-d H:i:s', $row["start_hour"]);
 	$start_hour_value = $myDateTime->format('m/d - H:i:s');

@@ -455,8 +484,11 @@ foreach ($agent_pause_array as $i => $row)
 	$HTML_output.="<td>".$end_hour_value."</td>";
 	$HTML_output.="<td>".$row["duration"]."</td>";
 	$HTML_output.="</tr>\n";
+	
+	if (!$download_rpt && $q%100==0) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}

 	$CSV_output["agent_pause_details"].="\"".$row["user"]."\",\"".$row["extension"]."\",\"".$row["pause_code"]."\",\"".$row["pause_code_name"]."\",\"".$row["billable_code"]."\",\"".$row["is_billable"]."\",\"".$start_hour_value."\",\"".$end_hour_value."\",\"".$row["duration"]."\"\n";
+	$CSV_output["auto_download"].="\"".$row["user"]."\",\"".$row["extension"]."\",\"".$row["pause_code"]."\",\"".$row["pause_code_name"]."\",\"".$row["billable_code"]."\",\"".$row["is_billable"]."\",\"".$start_hour_value."\",\"".$end_hour_value."\",\"".$row["duration"]."\"\n";
 	}

 $HTML_output.="<tr class='export_row'>";
@@ -508,7 +540,6 @@ if ($download_rpt)

 	}

-
 echo $HTML_output; 
 ?>
 </body>
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1631 - First build
+# 230106-1304 - Added data flushing for large page outputs
 #

 # NANQUE, not an unanswered call?
@@ -26,6 +27,8 @@ if (isset($_GET["SUBMIT"]))			{$SUBMIT=$_GET["SUBMIT"];}
 # No campaigns, need to query for all.
 $vicidial_user_log_SQL=preg_replace('/and campaign_id in \(\'\'\)/', '', $vicidial_user_log_SQL);

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 # Sessions
 $vicidial_user_stmt="select distinct user from vicidial_user_log $vicidial_user_log_SQL and event in ('LOGIN', 'LOGOUT', 'TIMEOUTLOGOUT') order by user asc";
 if ($DB) {$HTML_output.="<B>$vicidial_user_stmt</B>";}
@@ -368,6 +371,7 @@ foreach ($agent_sessions_array as $user => $sessions)
 				{
 				$vcl_uniqueid_stmt="select uniqueid, status, length_in_sec-queue_seconds  from vicidial_closer_log $vicidial_closer_log_SQL and call_date+INTERVAL ceil(queue_seconds) SECOND>=from_unixtime(".$agent_sessions_array["$user"]["$start_event_date"]["start_hour"].") and call_date+INTERVAL ceil(queue_seconds) SECOND<=from_unixtime(".$agent_sessions_array["$user"]["$start_event_date"]["end_hour"].") and user='$user' and status!='AFTHRS'";
 			
+				$vcl_uniqueid_stmt.=" and call_date>=from_unixtime(".$agent_sessions_array["$user"]["$start_event_date"]["start_hour"].")-INTERVAL 24 HOUR and call_date<=from_unixtime(".$agent_sessions_array["$user"]["$start_event_date"]["end_hour"].")+INTERVAL 24 HOUR";
 				# $DB=1;
 				if ($DB) {print "\n\n<!--\n $vcl_uniqueid_stmt \n//-->\n\n";}
 				
@@ -643,7 +647,6 @@ foreach ($campaign_sessions_array as $campaign_id => $logins)
 # Fill in hour array
 foreach ($agent_sessions_hour_array as $user => $hour)
 	{
-
 	for ($i=0; $i<=23; $i++)
 		{
 		$agent_sessions_hour_array["$user"][$i]+=0;
@@ -704,6 +707,8 @@ $CSV_output["agent_session_detail"].="\""._QXZ("Average agent time").":\",\"".($
 $CSV_output["agent_session_detail"].="\""._QXZ("Min agent time").":\",\"".($min_agent_time>=3600 ? floor($min_agent_time/3600).":" : "").gmdate("i:s", $min_agent_time)."\"\n";
 $CSV_output["agent_session_detail"].="\""._QXZ("Max agent time").":\",\"".($max_agent_time>=3600 ? floor($max_agent_time/3600).":" : "").gmdate("i:s", $max_agent_time)."\"\n";
 $CSV_output["agent_session_detail"].="\""._QXZ("Total agent time").":\",\"".sprintf("%.1f", ($total_agent_time/3600))." H\"\n";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ########################################

 ######### AGENT PAUSE DETAIL ###########
@@ -789,6 +794,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agent_pause_detail')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ########################################

 ######### AGENT AVAILABILITY ###########
@@ -853,6 +860,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agent_availability')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ########################################

 ######### ANSWERED CALLS ###########
@@ -913,6 +922,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='6'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'answered_calls')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ########################################

 ######### ANSWERED CALLS BY USER GROUP ###########
@@ -952,6 +963,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='5'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'answered_calls_by_user_group')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 ######### ANSWERED CALLS BY LOCATION ###########
@@ -994,6 +1007,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='6'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'answered_calls_by_location')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 ######### DREADED OCCUPANCY ###########
@@ -1083,6 +1098,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='9'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'occupancy')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 ##### AGENT SESSION TIME BY HOUR ###
@@ -1129,6 +1146,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='26'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agent_sessions_by_hour')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 # No payable, not used
@@ -1177,6 +1196,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='26'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agent_billable_by_hour')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 #### AGENTS BY HOUR ###
@@ -1230,6 +1251,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='26'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agents_by_hour')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 ######## AGENT SESSIONS VIEW #######
@@ -1368,9 +1391,9 @@ foreach ($agent_sessions_array as $user => $sessions)
 	$HTML_output.="<td class='small_text'>0</td>";
 	$HTML_output.="<td class='small_text'>0</td>";
 	$HTML_output.="<td class='small_text'>$avg_talk_His</td>";
-	$HTML_output.="<td><a onClick=\"ShowOutcomesDetails('', '$start_date $start_time', '$end_date $end_time', '$user')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+	$HTML_output.="<td><a onClick=\"ShowOutcomesDetails('', '$start_date $start_time', '$end_date $end_time', '$user')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 	### Removed 6/14, may re-instate if "taken/lost" becomes necessary/desired
-	### $HTML_output.="<td><a onClick=\"ShowOutcomesDetails('THERE IS NO SUCH THING', '$start_date $start_time', '$end_date $end_time')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+	### $HTML_output.="<td><a onClick=\"ShowOutcomesDetails('THERE IS NO SUCH THING', '$start_date $start_time', '$end_date $end_time')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 	$HTML_output.="</tr>\n";

 	$CSV_output["agent_sessions_view"].="\"".$agentName."\",\"$total_duration_His\",\"$total_talk_His\",\"$total_idle_His\",\"$total_pause_His\",\"$total_billable_His\",\"$total_nonbillable_His\",\"$total_wait_His\",\"$total_sales\",\"$sph\",\"$total_contacts\",\"$ccph\",\"$total_human_answered\",\"$haph\",\"$total_calls\",\"$ha_conv\",\"$cc_conv\",\"0\",\"0\",\"$avg_talk_His\"\n";
@@ -1379,6 +1402,8 @@ $HTML_output.="<tr class='export_row'>\n";
 $HTML_output.="<td class='export_row_cell' colspan='21'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AGENTS', 'agent_sessions_view')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 $HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Campaign/Ingroup Sessions View")." $NWB#VERM_AGENTS-queue_sessions_view$NWE</h2>"; # Inbound
@@ -1517,6 +1542,7 @@ $HTML_output.="<td class='export_row_cell' colspan='18'>"._QXZ("Export as")."...
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################

 /* Removed 5/19
@@ -1543,6 +1569,8 @@ $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
 */

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+

 if ($download_rpt)
 	{
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1630 - First build
+# 230106-1307 - Auto download for large data output
 #

 if (isset($_GET["page_no"]))			{$page_no=$_GET["page_no"];}
@@ -114,6 +115,12 @@ $HTML_output.="</td>";
 $HTML_output.="</tr>";
 $HTML_output.="<tr>";
 $CSV_output="";
+
+if ($total_calls>$auto_download_limit)
+	{
+	$CSV_output.="\""._QXZ("WARNING").":\",\""._QXZ("OVER")." $auto_download_limit "._QXZ("RECORDS")."\",\""._QXZ("AUTOMATIC DOWNLOAD")."\"\n\n\n";
+	}
+
 foreach ($selected_columns as $display_name => $column_name)
 	{
 	if ($display_name!="uniqueid")
@@ -208,7 +215,7 @@ foreach ($output_array as $data_row)
 			}
 		else
 			{
-			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'ANSWERED_DT')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'ANSWERED_DT')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 			# $HTML_output.="<td><IMG SRC=\"images/glass.png\" onClick=\"ShowCallDetails('$value')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></td>";
 			}
 		}
@@ -337,4 +344,4 @@ function GetDID($uniqueid)

 	return $did_str;
 	}
-?>
+?>
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1629 - First build
+# 230106-1310 - Added auto download and page flushing for large data output, modification to uniqueid handling to speed up page load
 #

 # DROP, WAITTO, TIMEOT are unanswered statuses, not NANQUE
@@ -119,7 +120,8 @@ while ($calls_row=mysqli_fetch_array($calls_rslt))
 		} 
 	else 
 		{
-		array_push($uniqueid_array, $calls_row["uniqueid"]);
+		# array_push($uniqueid_array, $calls_row["uniqueid"]);
+		$uniqueid_array["$calls_row[uniqueid]"]="Y";
 		$total_answered_calls++;
 		if ($calls_row["direction"]=="O")
 			{
@@ -135,6 +137,7 @@ while ($calls_row=mysqli_fetch_array($calls_rslt))

 		# Use full name here so we can sort in the 'Agents on queue' section painlessly.
 		$agent_full_name=$fullname_info["$calls_row[user]"];
+		if (!$agent_full_name) {$agent_full_name=$calls_row["user"];}
 		$agent_full_name=($show_full_agent_info ? $calls_row["user"]." - " : "").$fullname_info["$calls_row[user]"];
 		$agent_call_counts["$agent_full_name"]++;
 		$agent_call_lengths["$agent_full_name"]+=$calls_row["length_in_sec"];
@@ -280,6 +283,8 @@ $HTML_output.="<td class='export_row_cell' colspan='2'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 $CSV_output["all_calls"]="\""._QXZ("All calls")."\",\"\"\n";
 $CSV_output["all_calls"].="\""._QXZ("N. calls answered by operators").":\",\"$total_answered_calls\"\n";
 $CSV_output["all_calls"].="\""._QXZ("Average call length").":\",\"$average_call_length s.\"\n";
@@ -367,6 +372,8 @@ $HTML_output.="<td colspan='2' class='export_row_cell'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 $CSV_output["all_calls_wi"]="\""._QXZ("All calls fully within the given time interval")."\",\"\"\n";
 $CSV_output["all_calls_wi"].="\""._QXZ("N. calls answered by operators").":\",\"$total_answered_calls_wi\"\n";
 $CSV_output["all_calls_wi"].="\""._QXZ("Average call length").":\",\"$average_call_length_wi s.\"\n";
@@ -505,6 +512,9 @@ $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='agents_on_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
 $HTML_output.="<input type='hidden' name='sort_agents_on_queue' id='sort_agents_on_queue' value='sort_agents_on_queue'>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### SERVICE LEVEL ####
@@ -588,6 +598,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='service_level_agreement_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### DISCONNECTIONS ###
@@ -645,6 +658,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:50vh; width:50vh\"><canvas id='disconnection_causes_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### TRANSFERS ###
@@ -694,6 +710,9 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td colspan='4' class='export_row_cell'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('ANSWERED', 'transfers')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### ANSWERED CALLS BY CAMPAIGN/INGROUP ###
@@ -753,6 +772,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:60vh\"><canvas id='answered_calls_by_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 #### ANSWERED CALLS BY DIRECTION ###
@@ -814,6 +836,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:40vh\"><canvas id='answered_calls_by_direction_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 /*
@@ -909,11 +934,15 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div  style=\"height:20px; width:300px\"><canvas id='queue_position_display' style=\"height:200px; width:300px\" role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 ##### IVR STATS #####
 $ivr_stmt="select uniqueid,extension,start_time,comment_a,comment_b,comment_d,UNIX_TIMESTAMP(start_time),phone_ext from live_inbound_log $live_inbound_log_SQL and comment_a IN('CALLMENU') order by uniqueid,start_time";
 if ($DB) {$HTML_output.="<B>$ivr_stmt</B>";}
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 $ivr_rslt=mysql_to_mysqli($ivr_stmt, $link);
 $ivr_paths=array(); # 0 - total calls, 1 - total time, 2 - min time, 3 - max time
 $ivr_counts=array();
@@ -922,7 +951,8 @@ while ($ivr_row=mysqli_fetch_array($ivr_rslt))
 	{
 	$uniqueid=$ivr_row[0];

-	if (in_array($uniqueid, $uniqueid_array))
+	# if (in_array($uniqueid, $uniqueid_array))
+	if (isset($uniqueid_array["$uniqueid"]))
 		{
 		if (!$prev_id) 
 			{
@@ -1025,6 +1055,8 @@ $CSV_output["ivr_selection"]="\""._QXZ("IVR selection").":\"\n";
 $CSV_output["ivr_selection"].="\""._QXZ("IVR")."\",\""._QXZ("N. Calls")."\",\"\",\"\",\""._QXZ("Total Duration")."\",\""._QXZ("Average Duration")."\",\""._QXZ("Min Duration")."\",\""._QXZ("Max Duration")."\"\n";
 $CSV_output["ivr_selection"].="\""._QXZ("Untracked")."\",\"$untracked_calls\",\"".$untracked_ivr_pct." %\",\"\",\"\",\"\",\"\",\"\"\n";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ksort($ivr_paths);
 $x=1;
 foreach ($ivr_paths as $pathname => $value)
@@ -1069,6 +1101,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:60vh; width:30vw\"><canvas id='ivr_selection_display'  style=\"height:60vh; width:30vw\" role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 ###### Inbound DID used #####
@@ -1080,7 +1115,8 @@ $did_counts=array(); # 0 - total calls, 1 - total time, 2 - min time, 3 - max ti
 $untracked_did_calls=$total_answered_calls;
 while ($did_row=mysqli_fetch_array($did_rslt))
 	{
-	if(in_array($did_row["uniqueid"], $uniqueid_array))
+	# if(in_array($did_row["uniqueid"], $uniqueid_array))
+	if (isset($uniqueid_array["$did_row[uniqueid]"]))
 		{
 		$did_counts["$did_row[extension]"]++;
 		$untracked_did_calls--;
@@ -1137,6 +1173,8 @@ foreach ($did_counts as $did => $value)
 	$did_used_graph_bgcolor.="\"".$background_colors[$x]."\",";
 	$did_used_graph_hovborder.="\"".$border_colors[$x]."\",";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$x++;
 	}
 $did_used_graph_labels=preg_replace('/,$/', '', $did_used_graph_labels)."]";
@@ -1152,6 +1190,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:40vw\"><canvas id='did_used_display' style=\"height:40vh; width:40vw\" role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### MUSIC ON HOLD ####
@@ -1204,6 +1245,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='5'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('ANSWERED', 'moh_agent')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>\n";
 $HTML_output.="</table>\n";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 #####################

 if ($download_rpt)
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1627 - First build
+# 230106-1729 - Added page flushing so page elements appear as they load
 #

 # if (isset($_GET["SUBMIT"]))			{$SUBMIT=$_GET["SUBMIT"];}
@@ -192,6 +193,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='5'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AREA', 'answered_area')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 #############################

 ##### UNANSWERED OUTPUT #####
@@ -231,6 +234,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='4'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('AREA', 'unanswered_area')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 #############################

 if ($download_rpt)
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1626 - First build
+# 230106-1311 - Added page flushing to show page load progress
 #

 # if (isset($_GET["SUBMIT"]))			{$SUBMIT=$_GET["SUBMIT"];}
@@ -134,6 +135,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('ATT', 'acd_attempts_by_queue')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table><BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ####################################


@@ -196,6 +199,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('ATT', 'acd_attempts_by_terminal')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table><BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 #############################

 if ($download_rpt)
@@ -228,7 +228,7 @@ foreach ($output_array as $data_row)
 			}
 		else
 			{
-			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'CALLS')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'CALLS')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 			# $HTML_output.="<td><IMG SRC=\"images/glass.png\" onClick=\"ShowCallDetails('$value')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></td>";
 			}
 		}
@@ -414,7 +414,7 @@ foreach ($output_array as $data_row)
 			}
 		else
 			{
-			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 			# $HTML_output.="<td><IMG SRC=\"images/glass.png\" onClick=\"ShowCallDetails('$value')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></td>";
 			}
 		}
@@ -554,4 +554,4 @@ function GetDID($uniqueid)

 	return $did_str;
 	}
-?>
+?>
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1624 - First build
+# 230106-1311 - Added page flushing to show page load progress
 #

 $vicidial_user_log_table="vicidial_user_log";
@@ -307,6 +308,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 # $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='agents_on_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### ANSWERED CALL WAIT TIME PER DAY ###
@@ -368,6 +371,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 # $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='agents_on_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### UNANSWERED CALL WAIT TIME PER DAY ###
@@ -432,6 +437,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 # $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='agents_on_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SALES PER DAY ###
@@ -479,6 +486,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('DAY', 'sales_per_day')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### QUEUE LENGTH PER DAY ###
@@ -523,6 +532,8 @@ $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 ### $HTML_output.="** - coverage = percent of calls with queue position.  Assumed 100% if including outbound with a default position of '1' - also true for avg position<BR><BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SCHEDULE ADHERENCE PER DAY ###
@@ -547,6 +558,8 @@ foreach ($user_array as $call_date_key => $users_that_day)
 	$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";

 	# print "agents for $call_date_key: ".count($users_that_day)."\n";
@@ -581,6 +594,9 @@ $HTML_output.="<td class='export_row_cell' colspan='4'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 #### SERVICE LEVEL PER DAY ####
 $HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Inclusive SLA per day (inbound and outbound)").": $NWB#VERM_DAY-inclusive_SLA$NWE</h2>";
 $HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
@@ -629,6 +645,8 @@ foreach ($calls_array as $call_date_key => $data)
 		}
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["inclusive_sla_per_day"].="\n";

 	$prev_int=$interval;
@@ -639,6 +657,9 @@ $HTML_output.="<td class='export_row_cell' colspan='".(4+count($svc_lvl_row))."'
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 if ($download_rpt)
 	{
 	$data_to_download=$CSV_output["$download_rpt"];
@@ -373,6 +373,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='answered_call_distribution_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### ANSWERED CALL WAIT TIME PER DAY OF WEEK ###
@@ -458,6 +460,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='answered_call_wait_time_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### UNANSWERED CALL WAIT TIME PER DAY OF WEEK ###
@@ -545,6 +549,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='unanswered_call_wait_time_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SALES PER DAY OF WEEK ###
@@ -592,6 +598,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('DOW', 'sales_per_day')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### QUEUE LENGTH PER DAY OF WEEK ###
@@ -636,6 +644,8 @@ $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 ### $HTML_output.="** - coverage = percent of calls with queue position.  Assumed 100% if including outbound with a default position of '1' - also true for avg position<BR><BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SCHEDULE ADHERENCE PER DAY OF WEEK ###
@@ -660,6 +670,8 @@ foreach ($user_array as $call_date_key => $users_that_day)
 	$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";

 	# print "agents for $call_date_key: ".count($users_that_day)."\n";
@@ -694,6 +706,9 @@ $HTML_output.="<td class='export_row_cell' colspan='4'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 #### SERVICE LEVEL PER DAY OF WEEK ####
 $HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Inclusive SLA per day of week (inbound and outbound)").": $NWB#VERM_DOW-inclusive_SLA$NWE</h2>";
 $HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
@@ -742,6 +757,8 @@ foreach ($calls_array as $call_date_key => $data)
 		}
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["inclusive_sla_per_day"].="\n";

 	$prev_int=$interval;
@@ -752,6 +769,9 @@ $HTML_output.="<td class='export_row_cell' colspan='".(4+count($svc_lvl_row))."'
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 /*
 # Traffic analysis per day
 $HTML_output.="<BR><h2 class='rpt_header'>Traffic Analysis by period - per day:</h2>";
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1620 - First build
+# 230106-1311 - Added page flushing to show page load progress
 #

 # NANQUE, not an unanswered call?
@@ -388,6 +389,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='answered_call_distribution_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### ANSWERED CALL WAIT TIME PER HOUR ###
@@ -473,6 +476,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='answered_call_wait_time_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### UNANSWERED CALL WAIT TIME PER HOUR ###
@@ -560,6 +565,8 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='unanswered_call_wait_time_graph' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SALES PER HOUR ###
@@ -607,6 +614,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('HOUR', 'sales_per_day')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### QUEUE LENGTH PER HOUR ###
@@ -651,6 +660,8 @@ $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 ### $HTML_output.="** - coverage = percent of calls with queue position.  Assumed 100% if including outbound with a default position of '1' - also true for avg position<BR><BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###########################################

 #### SCHEDULE ADHERENCE PER HOUR ###
@@ -675,6 +686,8 @@ foreach ($user_array as $call_date_key => $users_that_day)
 	$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";

 	# print "agents for $call_date_key: ".count($users_that_day)."\n";
@@ -709,6 +722,9 @@ $HTML_output.="<td class='export_row_cell' colspan='4'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 #### SERVICE LEVEL PER HOUR ####
 $HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Inclusive SLA per hour (inbound and outbound)").": $NWB#VERM_HOUR-inclusive_SLA$NWE</h2>";
 $HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
@@ -757,6 +773,8 @@ foreach ($calls_array as $call_date_key => $data)
 		}
 	$HTML_output.="</tr>\n";

+	if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 	$CSV_output["inclusive_sla_per_day"].="\n";

 	$prev_int=$interval;
@@ -767,6 +785,9 @@ $HTML_output.="<td class='export_row_cell' colspan='".(4+count($svc_lvl_row))."'
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+###########################################
+
 /*
 # Traffic analysis per day
 $HTML_output.="<BR><h2 class='rpt_header'>Traffic Analysis by period - per day:</h2>";
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1619 - First build
+# 230106-1328 - Added page flushing to show page load progress
 #

 if (isset($_GET["page_no"]))			{$page_no=$_GET["page_no"];}
@@ -183,6 +184,8 @@ $HTML_output.="<th>"._QXZ("Hangups")."</th>";
 $HTML_output.="<th>"._QXZ("Attrition rate")."</th>";
 $HTML_output.="</tr>\n";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 $CSV_output["ivr_traversal"]="\""._QXZ("IVR path")."\",\""._QXZ("N. Calls")."\",\""._QXZ("IVR goal report")."\",\""._QXZ("Success rate")."\",\""._QXZ("Hangups")."\",\""._QXZ("Attrition rate")."\"\n";

 $prev_ivr_key="";
@@ -264,6 +267,8 @@ foreach ($ivr_data as $ivr_path => $data)
 		$HTML_output.="<td>".sprintf("%.1f", (100*$data["hangups"]/$data["calls"]))." %</td>";
 		$HTML_output.="</tr>\n";

+		if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 		$CSV_output["ivr_traversal"].="\"".$CSV_ivr_value."\",\"".$data["calls"]."\",\"".($data["calls"]-$data["hangups"])."\",\"".sprintf("%.1f", (100*($data["calls"]-$data["hangups"])/$data["calls"]))." %\",\"".$data["hangups"]."\",\"".sprintf("%.1f", (100*$data["hangups"]/$data["calls"]))." %\"\n";

 		if(preg_match('/\-TOTAL$/', $ivr_path)) {unset($ivr_data["$ivr_path"]);} # Remove total, don't need anymore
@@ -275,6 +280,8 @@ $HTML_output.="<td class='export_row_cell' colspan='6'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>\n";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 # print $HTML_output; die;
 # print_r($ivr_data); die;

@@ -292,6 +299,8 @@ $HTML_output.="<th>"._QXZ("Minimum time")."</th>";
 $HTML_output.="<th>"._QXZ("Maximum time")."</th>";
 $HTML_output.="</tr>\n";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 $CSV_output["ivr_timing"]="\""._QXZ("IVR path")."\",\""._QXZ("N. Calls")."\",\""._QXZ("Average time")."\",\""._QXZ("Total time")."\",\""._QXZ("Minimum time")."\",\""._QXZ("Maximum time")."\"\n";

 foreach ($ivr_data as $comment_d => $data)
@@ -333,6 +342,8 @@ foreach ($ivr_data as $comment_d => $data)
 			$HTML_output.=$HTML_subheader.$HTML_datarows;
 			$HTML_datarows="";

+			if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 			$CSV_header="\"$base_path_output\",\"$total_prompt_calls\",\"$base_average_time\",\"$base_total_time\",\"$base_minimum_time\",\"$base_maximum_time\"\n";
 			$CSV_output["ivr_timing"].=$CSV_header.$CSV_row_output;
 			$CSV_row_output="";
@@ -391,6 +402,8 @@ $HTML_output.="<td class='export_row_cell' colspan='6'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>\n";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 $CSV_header="\"$prev_base_path - $callmenu_names[$prev_base_path]\",\"$total_prompt_calls\",\"$base_average_time\",\"$base_total_time\",\"$base_minimum_time\",\"$base_maximum_time\"\n";
 $CSV_output["ivr_timing"].=$CSV_header.$CSV_row_output;

@@ -442,7 +455,7 @@ foreach ($path_data as $goal => $path)
 			$maximum_time=($data["maximum_time"]>=3600 ? intval(floor($data["maximum_time"]/3600)).date(":i:s", $data["maximum_time"]) : intval(date("i", $data["maximum_time"])).":".date("s", $data["maximum_time"]));

 			$HTML_output.="<tr class='standard_font_small'>";
-			$HTML_output.="<td>Campaign/ingroup: ".$ingroup_names["$goal"]."</td>";
+			$HTML_output.="<td>"._QXZ("Campaign/ingroup").": ".$ingroup_names["$goal"]."</td>";
 #			$HTML_output.="<td>".$key_array[0]." - ".$callmenu_names["$key_array[0]"]."</td>";
 			$HTML_output.="<td>".$final_key_path."</td>";
 			$HTML_output.="<td>".$key_array[1]."</td>";
@@ -452,7 +465,9 @@ foreach ($path_data as $goal => $path)
 			$HTML_output.="<td>".$maximum_time."</td>";
 			$HTML_output.="</tr>\n";

-			$CSV_output["ivr_goal"].="\"Campaign/ingroup: ".$ingroup_names["$goal"]."\",";
+			if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
+			$CSV_output["ivr_goal"].="\""._QXZ("Campaign/ingroup").": ".$ingroup_names["$goal"]."\",";
 #			$CSV_output["ivr_goal"].="\"".$key_array[0]." - ".$callmenu_names["$key_array[0]"]."\",";
 			$CSV_output["ivr_goal"].="\"".$CSV_final_key_path."\",";
 			$CSV_output["ivr_goal"].="\"".$key_array[1]."\",";
@@ -471,6 +486,8 @@ $HTML_output.="<td class='export_row_cell' colspan='7'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #############################

 $HTML_output.="<BR><h2 class='rpt_header' id='sid_anchor'>"._QXZ("IVR Details").": $NWB#VERM_IVR-ivr_details$NWE</h2>";
@@ -507,6 +524,8 @@ foreach ($ivr_details_columns as $display_name => $column_name)
 		# $HTML_output.="<th><a class='header_link' name='call_detail_sort_".$column_name."' id='call_detail_sort_".$column_name."' href='".$PHP_SELF."?sort_ivr_details=".($column_name==$sort_ivr_details_preg ? "$reverse_link" : "$column_name")."&page_no=".$page_no."#call_detail_sort_".$column_name."'>".$display_name.($column_name==$sort_ivr_details_preg ? " $sort_char" : "")."</a></th>";

 		$HTML_output.="<th><input type='button' class='sort_button' value='".$display_name.($column_name==$sort_ivr_details_preg ? " $sort_char" : "")."' onClick=\"javascript:document.getElementById('sort_ivr_details').value='".($column_name==$sort_ivr_details_preg ? "$reverse_link" : "$column_name")."'; this.form.action+='#sid_anchor'; this.form.submit()\"></th>\n";
+
+		if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 		}
 	}
 $CSV_output["ivr_details"].="\n";
@@ -534,49 +553,51 @@ foreach ($ivr_details as $uniqueid => $data_row)
 	if (preg_match("/$ivr_choice/i", $data_row["ivr_path"])) # from search results
 		{

-	$HTML_output.="<tr class='standard_font_small'>";
-	foreach ($data_row as $key => $value)
-		{
-		if ($key=="closecallid")
+		$HTML_output.="<tr class='standard_font_small'>";
+		foreach ($data_row as $key => $value)
 			{
-			$detail_id.="|$value";
-			}
-		else 
-			{
-			if ($key=="date")
+			if ($key=="closecallid")
 				{
-				$myDateTime = DateTime::createFromFormat('Y-m-d H:i:s', $value);
-				$value = $myDateTime->format('m/d - H:i:s');
+				$detail_id.="|$value";
 				}
-			if ($key=="goal")
+			else 
 				{
-				$value=$ingroup_names["$value"];
-				}
-
-			if ($key=="ivr_path")
-				{
-				$final_key_path="";
-				$ivr_path_array=explode(">", $value);
-				$ivr_array=explode(",", $ivr_path_array[0]);
-				for($i=0; $i<count($ivr_array); $i++)
+				if ($key=="date")
 					{
-					# if ($callmenu_names["$ivr_array[$i]"]) {$ivr_base=preg_replace("/$ivr_array[$i]/", $callmenu_names["$ivr_array[$i]"], $ivr_base);}
-					$final_key_path.=$ivr_array[$i].($callmenu_names["$ivr_array[$i]"] ? " - ".$callmenu_names["$ivr_array[$i]"] : "")." => ";
+					$myDateTime = DateTime::createFromFormat('Y-m-d H:i:s', $value);
+					$value = $myDateTime->format('m/d - H:i:s');
+					}
+				if ($key=="goal")
+					{
+					$value=$ingroup_names["$value"];
+					}
+
+				if ($key=="ivr_path")
+					{
+					$final_key_path="";
+					$ivr_path_array=explode(">", $value);
+					$ivr_array=explode(",", $ivr_path_array[0]);
+					for($i=0; $i<count($ivr_array); $i++)
+						{
+						# if ($callmenu_names["$ivr_array[$i]"]) {$ivr_base=preg_replace("/$ivr_array[$i]/", $callmenu_names["$ivr_array[$i]"], $ivr_base);}
+						$final_key_path.=$ivr_array[$i].($callmenu_names["$ivr_array[$i]"] ? " - ".$callmenu_names["$ivr_array[$i]"] : "")." => ";
+						}
+					$final_key_path=preg_replace('/ \=\> $/', "", $final_key_path)." > ".$ivr_path_array[1];
+					$value=$final_key_path;
 					}
-				$final_key_path=preg_replace('/ \=\> $/', "", $final_key_path)." > ".$ivr_path_array[1];
-				$value=$final_key_path;
-				}
 			

-			$HTML_output.="<td>".$value."</td>";
-			$CSV_output["ivr_details"].="\"".$value."\",";
+				$HTML_output.="<td>".$value."</td>";
+				$CSV_output["ivr_details"].="\"".$value."\",";
+				}
 			}
-		}
-	$HTML_output.="<td><a onClick=\"ShowCallDetails('$detail_id', 'ivr')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
-	
-	$CSV_output["ivr_details"].="\n";
+		$HTML_output.="<td><a onClick=\"ShowCallDetails('$detail_id', 'ivr')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+		
+		$CSV_output["ivr_details"].="\n";

-	$HTML_output.="</tr>";
+		$HTML_output.="</tr>";
+
+		if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 		}
 	}
 $HTML_output.="<tr class='export_row'>";
@@ -598,14 +619,14 @@ $HTML_output.="</table>";
 $HTML_output.="<input type=hidden name=page_no id=page_no value='$page_no'>";
 $HTML_output.="<input type='hidden' name='sort_ivr_details' id='sort_ivr_details' value='$sort_ivr_details'>";

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 if ($ivr_survey_ingroups_detail && count($ivr_survey_ingroups_detail)>0)
 	{
 	require("VERM_IVR_survey_details.inc");
 	}
-else
-	{
-	# $HTML_output.="<H2>NOPE</H2>";
-	}
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}

 if ($download_rpt)
 	{
@@ -5,14 +5,16 @@
 # 
 # CHANGELOG:
 # 220825-1618 - First build
+# 230106-1329 - Added CSV output, page flushing, and recording access logging
 #

 # $DB=1;
+$CSV_output["ivr_survey_details"]="";
 foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list) 
 	{

 	$ingrp_stmt="select group_name from vicidial_inbound_groups where group_id='$comment_a' UNION select menu_name from vicidial_call_menu where menu_id='$comment_a'";
-	echo "<!-- $ingrp_stmt //-->\n";
+	# echo "<!-- $ingrp_stmt //-->\n";
 	if ($DB){$HTML_output.="$ingrp_stmt<BR>";}
 	$ingrp_rslt=mysql_to_mysqli($ingrp_stmt, $link);
 	while($ingrp_row=mysqli_fetch_row($ingrp_rslt))
@@ -34,6 +36,8 @@ foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list)
 		$HTML_output.="<th>"._QXZ("Date")."</th>";
 		$HTML_output.="<th>"._QXZ("Caller")."</th>";
 		$HTML_output.="<th>"._QXZ("DID")."</th>";
+		$CSV_output["ivr_survey_details"].="\""._QXZ("IVR Details for survey")." $survey_name:\"\n\""._QXZ("Date")."\",\""._QXZ("Caller")."\",\""._QXZ("DID")."\",";
+	
 		for ($t=0; $t<count($callmenu_list); $t++)
 			{
 			$svy_menu=$callmenu_list[$t];
@@ -41,11 +45,13 @@ foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list)
 			$cm_rslt=mysql_to_mysqli($cm_stmt, $link);
 			$cm_row=mysqli_fetch_row($cm_rslt);
 			$HTML_output.="<th>".$svy_menu." - ".$cm_row[0]."</th>";
+			$CSV_output["ivr_survey_details"].="\"$svy_menu - $cm_row[0]\",";
 			}
 		$HTML_output.="<th>"._QXZ("Survey voicemail")."</th>";
 		$HTML_output.="<th>"._QXZ("Agent who handled call prior to survey")."</th>";
 		$HTML_output.="<th>"._QXZ("Link to call recording prior to survey")."</th>";
 		$HTML_output.="</tr>\n";
+		$CSV_output["ivr_survey_details"].="\""._QXZ("Survey voicemail")."\",\""._QXZ("Agent who handled call prior to survey")."\",\""._QXZ("Link to call recording prior to survey")."\"\n";

 		while ($ivr_row=mysqli_fetch_row($ivr_rslt))
 			{
@@ -64,10 +70,15 @@ foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list)
 				$xfercallid=$vcl_row["xfercallid"];
 				$closer_lead_id=$vcl_row["lead_id"];

-				$rec_stmt="select filename, location from recording_log where vicidial_id='$vicidial_id'";
+				$rec_stmt="select filename, location, recording_id, lead_id from recording_log where vicidial_id='$vicidial_id'";
 				$rec_rslt=mysql_to_mysqli($rec_stmt, $link);
 				$rec_row=mysqli_fetch_row($rec_rslt);
-				$rec_link="<a href='$rec_row[1]'>$rec_row[0]</a>";
+				# $rec_link="<a href='$rec_row[1]'>$rec_row[0]</a>";
+				if ($log_recording_access<1) 
+					{$rec_link="<a href='$rec_row[1]'>$rec_row[0]</a>";}
+				else
+					{$rec_link = "<a href=\"recording_log_redirect.php?recording_id=$rec_row[2]&lead_id=$rec_row[3]&search_archived_data=$search_archived_data\" target=\"_blank\">$rec_row[0]</a>";}
+
 				}

 			$failsafe=0;
@@ -113,11 +124,13 @@ foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list)
 			$HTML_output.="<td>$date</td>";
 			$HTML_output.="<td>$caller</td>";
 			$HTML_output.="<td>$did_pattern</td>";
+			$CSV_output["ivr_survey_details"].="\"$date\",\"$caller\",\"$did_pattern\",";

 			for ($i=0; $i<count($callmenu_list); $i++)
 				{
 				$svy_menu=$callmenu_list[$i];
 				$HTML_output.="<td>".(!$survey_array["$svy_menu"] ? "&nbsp;" : $survey_array["$svy_menu"])."</td>";
+				$CSV_output["ivr_survey_details"].="\"".$survey_array["$svy_menu"]."\",";
 				}

 			if ($ivr_survey_ingroups_voicemails)
@@ -141,10 +154,17 @@ foreach ($ivr_survey_ingroups_detail as $comment_a => $callmenu_list)
 			$HTML_output.="<td>$agent_who_handled</td>";
 			$HTML_output.="<td>$rec_link</td>";
 			$HTML_output.="</tr>\n";
-				
+			$CSV_output["ivr_survey_details"].="\"$voicemail\",\"$agent_who_handled\",\"$rec_row[1]\"\n";
+
+			if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 			}

+		$HTML_output.="<tr class='export_row'>";
+		$HTML_output.="<td class='export_row_cell' colspan='".(6+count($callmenu_list))."'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('IVR', 'ivr_survey_details')\" title=\"Export as a CSV file\" value='CSV'></td>";
+		$HTML_output.="</tr>\n";
 		$HTML_output.="</table>";
+		$CSV_output["ivr_survey_details"].="\n";
 		}
 	}
 ?>
@@ -5,6 +5,8 @@
 # 
 # CHANGELOG:
 # 220825-1617 - First build
+# 230106-1500 - Added page flushing
+# 230124-1218 - Updated LookupCall function, added unknown statuses option, outcome status/lagged status overrides
 #

 # NANQUE, not an unanswered call?
@@ -27,12 +29,15 @@ if (isset($_GET["sort_nonbillable_activities"]))		{$sort_nonbillable_activities=
 if (isset($_GET["sort_outcomes_per_agent"]))			{$sort_outcomes_per_agent=$_GET["sort_outcomes_per_agent"];}
 	elseif (isset($_POST["sort_outcomes_per_agent"]))	{$sort_outcomes_per_agent=$_POST["sort_outcomes_per_agent"];}

+if (!$known_outcome_statuses) {$known_outcome_statues=array();}
+
 if ($non_latin < 1)
 	{
 	$sort_call_results = preg_replace('/[^\s\-_0-9a-zA-Z]/','',$sort_call_results);
 	$sort_billable_activities = preg_replace('/[^\s\-_0-9a-zA-Z]/','',$sort_billable_activities);
 	$sort_nonbillable_activities = preg_replace('/[^\s\-_0-9a-zA-Z]/','',$sort_nonbillable_activities);
 	$sort_outcomes_per_agent = preg_replace('/[^\s\-_0-9a-zA-Z]/','',$sort_outcomes_per_agent);
+	$known_outcome_statuses = preg_replace('/[^- \.\,\_0-9a-zA-Z]/u','',$known_outcome_statuses);
 	}
 else
 	{
@@ -40,32 +45,36 @@ else
 	$sort_billable_activities = preg_replace('/[^\s\-_0-9\p{L}]/u','',$sort_billable_activities);
 	$sort_nonbillable_activities = preg_replace('/[^\s\-_0-9\p{L}]/u','',$sort_nonbillable_activities);
 	$sort_outcomes_per_agent = preg_replace('/[^\s\-_0-9\p{L}]/u','',$sort_outcomes_per_agent);
+	$known_outcome_statuses = preg_replace('/[^- \.\,\_0-9\p{L}]/u','',$known_outcome_statuses);
 	}

 ### FUNCTION
-function LookUpCall($uniqueid, $comments)
+function LookUpCall($uniqueid, $comments, $user)
 	{
 	global $link, $DB;

 	$call_outcome="";

-	if ($comments=="INBOUND")
+	if ($uniqueid && strlen($uniqueid)>0)
 		{
-		$table_name="vicidial_closer_log";
-		}
-	else
-		{
-		$table_name="vicidial_log";
-		}
+		if ($comments=="INBOUND")
+			{
+			$table_name="vicidial_closer_log";
+			}
+		else
+			{
+			$table_name="vicidial_log";
+			}

-	$vl_stmt="select status from ".$table_name." where uniqueid='$uniqueid'";
-	$vl_rslt=mysqli_query($link, $vl_stmt);
-	if (mysqli_num_rows($vl_rslt)>0)
-		{
-		$vl_row=mysqli_fetch_row($vl_rslt);
-		$call_outcome=$vl_row[0];
+		$vl_stmt="select status from ".$table_name." where uniqueid='$uniqueid' and user='$user'";
+		$vl_rslt=mysqli_query($link, $vl_stmt);
+		if (mysqli_num_rows($vl_rslt)>0)
+			{
+			$vl_row=mysqli_fetch_row($vl_rslt);
+			$call_outcome=$vl_row[0];
+			}
+		return $call_outcome;
 		}
-	return $call_outcome;
 	}


@@ -88,13 +97,14 @@ if ($DB) {$HTML_output.="<B>$vcl_uniqueid_stmt</B><BR>$included_campaigns_ct<BR>
 $outcomes_stmt_outb="";
 if ($atomic_queue_campaigns_str!="")
 	{
-	$outcomes_stmt_outb="select *, if (sub_status in ('BLANK', '') or sub_status is null, '-', sub_status) as pause_code from vicidial_agent_log $vicidial_agent_log_SQL and status!='' and comments!='INBOUND' ";
+	$outcomes_stmt_outb="select *, if (sub_status in ('BLANK', '') or sub_status is null, '-', sub_status) as pause_code from vicidial_agent_log $vicidial_agent_log_SQL and comments!='INBOUND' "; #  and status!=''
 	}

 $outcomes_stmt_inb="";
-if ($atomic_queue_ingroups_str!="" && count($val_uniqueid_array)>0) 
+if ($atomic_queue_ingroups_str!="")  #  && count($val_uniqueid_array)>0
 	{
-	$outcomes_stmt_inb="select *, if (sub_status in ('BLANK', '') or sub_status is null, '-', sub_status) as pause_code from vicidial_agent_log $vicidial_agent_log_UID_SQL and uniqueid in ('".implode("', '", $val_uniqueid_array)."')";
+	$outcomes_stmt_inb="select *, if (sub_status in ('BLANK', '') or sub_status is null, '-', sub_status) as pause_code from vicidial_agent_log $vicidial_agent_log_UID_SQL and comments='INBOUND'"; 
+	#  and uniqueid in ('".implode("', '", $val_uniqueid_array)."')
 	}

 $outcomes_stmt=$outcomes_stmt_outb.($outcomes_stmt_outb!="" && $outcomes_stmt_inb!="" ? " UNION " : "").$outcomes_stmt_inb;
@@ -208,21 +218,57 @@ while ($outcomes_row=mysqli_fetch_array($outcomes_rslt))
 	if (strlen($call_outcome)<=1)
 		{
 		$call_type="None";
-		$status=LookUpCall($uniqueid, $comments);
+		$status=LookUpCall($uniqueid, $comments, $user);
 		# print "$status=LookUpCall($uniqueid, $comments);<BR>\n";
 		$call_outcome=$status;
 		}
+# JCJ 12/6/22 - added for overriding certain statuses 
+	if (array_key_exists($status, $outcome_status_overrides))
+		{
+		$call_outcome=$outcome_status_overrides["$status"];
+		$status=$call_outcome;
+		}
+# JCJ 12/6/22 - added for removing certain statuses that should basically be lagged in certain conditions
+# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative
+	else if (in_array($status, $outcome_lagged_status_overrides) && strlen($uniqueid)<1)
+		{
+		$status="LAGGED";
+		$call_outcome="";
+		}
+/* JCJ 12/6/22 - commented out, may be useful later
+# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative, below section won't work now
+	else if (array_key_exists($status, $outcome_lagged_status_overrides))
+		{
+		# print_r($outcome_lagged_status_overrides);
+		# $HTML_output.="<!-- \n*** $uniqueid, $call_outcome, $status\n";
+		$status=LookUpCall($uniqueid, $comments, $user);
+		if (in_array($status, $outcome_lagged_status_overrides["$call_outcome"]))
+			{
+			$status="LAGGED";
+			$call_outcome="";
+			}
+		else
+			{
+			$status=$call_outcome;
+			}
+		# $HTML_output.="*** $uniqueid, $call_outcome, $status //-->\n";
+		}
+*/

-
-	if ($status_names["$status"])
+	if ($status_names["$status"] && !in_array($status, $unknown_network_statuses))
 		{
 		$call_outcome=$status_names["$status"];

 		$call_type="Known";
 		}
+	else if (in_array($status, $unknown_network_statuses) || strlen($call_outcome)<=1)
+		{
+		# $call_outcome.=" (unknown)";
+		$call_outcome="Network/LAGGED";
+		}
 	else
 		{
-		$call_outcome.=" (unknown)";
+		$call_outcome.=" (unknown)"; # commented out 10/13, uncommented 11/2 (known_outcome_stauses not working as they expect)
 		}

 	if (strlen($call_outcome)<=1)
@@ -230,6 +276,23 @@ while ($outcomes_row=mysqli_fetch_array($outcomes_rslt))
 		$call_type="None";
 		}

+/* Added 10/13, removed 11/2 - known_outcome_statuses not having desired effect
+	if (in_array($status, $selectable_array["$campaign_id"]) || in_array($status, $selectable_array["SYSTEM"]) || in_array($status, $known_outcome_statuses))
+		{
+		$outcomes_array["selected"]++;
+
+		$agent_details_array["$full_name"]["selected"]++;
+
+		$call_type="Known";
+		}
+	else
+		{
+		$status="---";
+		$call_type="System/Auto";
+		$call_outcome="(unknown)";
+		}
+*/
+
 	# Human answered (contact)
 	if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
 		{
@@ -419,6 +482,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='2'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('OUTCOMES', 'outcomes')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ##################

 #### CALL RESULTS OUTCOMES ####
@@ -504,7 +569,7 @@ foreach ($call_results_array as $outcome => $data)
 	$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["total_pct"])/$max_call_results_total_pct)."%'></td>";
 	$HTML_output.="<td>".$data["taken_pct"]." %</td>";
 	$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["taken_pct"])/$max_call_results_taken_pct)."%'></td>";
-	$HTML_output.="<td><a onClick=\"ShowOutcomesDetails('', '$start_date $start_time', '$end_date $end_time', '', '', '".trim(preg_replace("/\(unknown\)/", "", $outcome))."')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+	$HTML_output.="<td><a onClick=\"ShowOutcomesDetails('', '$start_date $start_time', '$end_date $end_time', '', '', '".trim(preg_replace("/\(unknown\)/", "", $outcome))."')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 	$HTML_output.="</tr>\n";

 	$CSV_output["call_results"].="\"$outcome\",\"$data[call_type]\",\"$data[total]\",\"$data[taken]\",\"$data[lost]\",\"$data[total_pct] %\",\"\",\"$data[taken_pct] %\",\n";
@@ -516,6 +581,8 @@ $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 $HTML_output.="<input type='hidden' name='sort_call_results' id='sort_call_results' value='$sort_call_results'>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###############################

 #### BILLABLE ACTIVITIES   ####
@@ -573,7 +640,7 @@ $HTML_output.="<th><a class='header_link' name='billable_activities_min' id='bil
 	$HTML_output.="<th><input type='button' class='sort_button' value='"._QXZ("Avg.").("avg"==$sort_billable_activities_preg ? " $sort_char" : "")."' onClick=\"javascript:document.getElementById('sort_billable_activities').value='".("avg"==$sort_billable_activities_preg ? "$reverse_link" : "avg")."'; this.form.action+='#sba_anchor'; this.form.submit()\"></th>\n";
 	$HTML_output.="<th><input type='button' class='sort_button' value='"._QXZ("Min.").("min"==$sort_billable_activities_preg ? " $sort_char" : "")."' onClick=\"javascript:document.getElementById('sort_billable_activities').value='".("min"==$sort_billable_activities_preg ? "$reverse_link" : "min")."'; this.form.action+='#sba_anchor'; this.form.submit()\"></th>\n";

-$HTML_output.="<th>Max.</a></th>";
+$HTML_output.="<th>"._QXZ("Max.")."</a></th>";
 $HTML_output.="<th>%</th>";
 $HTML_output.="<th>&nbsp;</th>";
 $HTML_output.="</tr>\n";
@@ -604,6 +671,8 @@ $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 $HTML_output.="<input type='hidden' name='sort_billable_activities' id='sort_billable_activities' value='$sort_billable_activities'>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###############################

 #### NONBILLABLE ACTIVITIES ####
@@ -691,6 +760,8 @@ $HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 $HTML_output.="<input type='hidden' name='sort_nonbillable_activities' id='sort_nonbillable_activities' value='$sort_billable_activities'>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###############################

 #### AGENT DETAILS REPORT #####
@@ -760,6 +831,8 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td class='export_row_cell' colspan='15'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('OUTCOMES', 'agent_details')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###############################

 #### AGENT OUTCOMES REPORT ####
@@ -868,6 +941,8 @@ $HTML_output.="</tr>";
 $HTML_output.="</table>";
 $HTML_output.="<input type='hidden' name='sort_outcomes_per_agent' id='sort_outcomes_per_agent' value='$sort_outcomes_per_agent'>";

+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
 ###############################

 if ($download_rpt)
@@ -918,4 +993,4 @@ echo $HTML_header;
 echo $HTML_output; 
 ?>
 </body>
-</html>
+</html>
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1615 - First build
+# 230123-1827 - Added auto download limits
 #

 if (isset($_GET["page_no"]))			{$page_no=$_GET["page_no"];}
@@ -152,6 +153,12 @@ $HTML_output.="</td>";
 $HTML_output.="</tr>";
 $HTML_output.="<tr>";
 $CSV_output="";
+
+if ($total_calls>$auto_download_limit)
+	{
+	$CSV_output.="\""._QXZ("WARNING").":\",\""._QXZ("OVER")." $auto_download_limit "._QXZ("RECORDS")."\",\""._QXZ("AUTOMATIC DOWNLOAD")."\"\n\n\n";
+	}
+
 foreach ($selected_columns as $display_name => $column_name)
 	{
 	if ($display_name!="uniqueid")
@@ -247,7 +254,7 @@ foreach ($output_array as $data_row)
 			}
 		else
 			{
-			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+			$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 			# $HTML_output.="<td><IMG SRC=\"images/glass.png\" onClick=\"ShowCallDetails('$value')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></td>";
 			}
 		}
@@ -263,7 +270,7 @@ $HTML_output.="<input type='button' class='download_button' onClick=\"GoToDetail
 $HTML_output.="</td>";
 # $HTML_output.="<td class='export_row_cell' align='center' colspan='".(count($selected_columns)-2)."'>"._QXZ("Export as")."... &nbsp;&nbsp;&nbsp;&nbsp;<a  href=\"".$PHP_SELF."?download_rpt=answer_details&sort_unanswered_details=".$sort_unanswered_details."\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a>&nbsp;&nbsp;&nbsp;&nbsp;Current page: $page_no / $total_pages</td>";
 $HTML_output.="<td class='export_row_cell' colspan='".(count($selected_columns)-2)."'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('UNANSWERED_DT', 'answer_details')\" title=\"Export as a CSV file\" value='CSV'>&nbsp;&nbsp;&nbsp;&nbsp;"._QXZ("Current page").": $page_no / $total_pages</td>";
-# $HTML_output.="<td class='export_row_cell' align='right'><B><a class='header_link' href='".$PHP_SELF."?sort_unanswered_details=".$sort_unanswered_details."&page_no=".($page_no+1)."#page_anchor' alt='Next page of results'>>></a>&nbsp;&nbsp;&nbsp;&nbsp;<a class='header_link' href='".$PHP_SELF."?sort_unanswered_details=".$sort_unanswered_details."&page_no=".($total_pages-1)."#page_anchor' alt='Last page of results'>>|</a></B></td>";
+$HTML_output.="<td class='export_row_cell' align='right'><B><a class='header_link' href='".$PHP_SELF."?sort_unanswered_details=".$sort_unanswered_details."&page_no=".($page_no+1)."#page_anchor' alt='Next page of results'>>></a>&nbsp;&nbsp;&nbsp;&nbsp;<a class='header_link' href='".$PHP_SELF."?sort_unanswered_details=".$sort_unanswered_details."&page_no=".($total_pages-1)."#page_anchor' alt='Last page of results'>>|</a></B></td>";
 $HTML_output.="<td class='export_row_cell' align='right'>";
 $HTML_output.="<input type='button' class='download_button' onClick=\"GoToDetailsPage('UNANSWERED_DT', '".($page_no<$total_pages ? $page_no+1 : $total_pages)."')\" title=\"Next page\" value='>>'>&nbsp;&nbsp;&nbsp;&nbsp;";
 $HTML_output.="<input type='button' class='download_button' onClick=\"GoToDetailsPage('UNANSWERED_DT', '".($total_pages)."')\" title=\"Last page\" value='>|'>";
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1614 - First build
+# 230106-1506 - Uniqueid array modification to speed up page loading, added page flushing
 #

 if (isset($_GET["sort_agents_on_queue"]))			{$sort_agents_on_queue=$_GET["sort_agents_on_queue"];}
@@ -96,7 +97,8 @@ $agent_stats_wi=array();
 ############################

 $uniqueid_array=array();
-$unanswered_uniqueid_array=array();
+$unans_uniqueid_array=array(); # For implosion in SQL queries
+$unanswered_uniqueid_array=array(); # Associative, for checking

 while ($calls_row=mysqli_fetch_array($calls_rslt)) 
 	{
@@ -122,7 +124,9 @@ while ($calls_row=mysqli_fetch_array($calls_rslt))
 #			{
 			$total_unanswered_calls++;
 			$total_unanswered_call_length+=$calls_row["length_in_sec"];
-			array_push($unanswered_uniqueid_array, $calls_row["uniqueid"]);
+			# array_push($unanswered_uniqueid_array, $calls_row["uniqueid"]);
+			array_push($unans_uniqueid_array, $calls_row["uniqueid"]);
+			$unanswered_uniqueid_array["$calls_row[uniqueid]"]="Y";
 			$total_unanswered_wait_time+=$calls_row["queue_seconds"];
 			if (preg_match('/^DROP$/', $calls_row["status"])) {$unanswered_coverage_calls++;} 
 			if ($calls_row["direction"]=="O")
@@ -160,7 +164,8 @@ while ($calls_row=mysqli_fetch_array($calls_rslt))
 		} 
 	else 
 		{
-		array_push($uniqueid_array, $calls_row["uniqueid"]);
+		# array_push($uniqueid_array, $calls_row["uniqueid"]);
+		$uniqueid_array["$calls_row[uniqueid]"]="Y";
 		$total_answered_calls++;
 		$answered_coverage_calls++;
 		$total_answered_wait_time+=$calls_row["queue_seconds"];
@@ -387,6 +392,7 @@ $CSV_output["all_calls"].="\""._QXZ("Total waiting time").":\",\"".$total_unansw
 $CSV_output["all_calls"].="\""._QXZ("Average initial position").":\",\"".$average_unanswered_position."\"\n";
 $CSV_output["all_calls"].="\""._QXZ("Min initial position").":\",\"".$min_unanswered_position."\"\n";
 $CSV_output["all_calls"].="\""._QXZ("Max initial position").":\",\"".$max_unanswered_position."\"\n";
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}

 ### Commented out 5/19/22 - not needed
 ### $CSV_output["all_calls"].="\""._QXZ("Coverage").":\",\"".$coverage." H\"\n";
@@ -468,6 +474,7 @@ $CSV_output["all_calls_wi"].="\""._QXZ("Total waiting time").":\",\"".$total_una
 $CSV_output["all_calls_wi"].="\""._QXZ("Average initial position").":\",\"".$average_unanswered_position_wi."\"\n";
 $CSV_output["all_calls_wi"].="\""._QXZ("Min initial position").":\",\"".$min_unanswered_position_wi."\"\n";
 $CSV_output["all_calls_wi"].="\""._QXZ("Max initial position").":\",\"".$max_unanswered_position_wi."\"\n";
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}

 ### Commented out 5/19/22 - not needed
 ### $CSV_output["all_calls_wi"].="\""._QXZ("Coverage").":\",\"".$coverage_wi." H\"\n";
@@ -514,7 +521,7 @@ switch ($sort_agents_on_queue)
 			break;
 	}

-$HTML_output.="<BR><h2 class='rpt_header'>Agents on queue: $NWB#VERM_UNANSWERED-calls_by_queue$NWE</h2>";
+$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Agents on queue").": $NWB#VERM_UNANSWERED-calls_by_queue$NWE</h2>";
 $HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
 $HTML_output.="<table border='0' cellpadding='0' cellspacing='0'>";
 $HTML_output.="<tr><td width='60%'>";
@@ -580,7 +587,7 @@ $HTML_output.="</td></tr></table>";
 ######################

 #### SERVICE LEVEL ####
-$HTML_output.="<BR><h2 class='rpt_header'>Service Level Agreement (inbound calls only): $NWB#VERM_UNANSWERED-inclusive_SLA$NWE</h2>";
+$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Service Level Agreement (inbound calls only)").": $NWB#VERM_UNANSWERED-inclusive_SLA$NWE</h2>";
 $HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
 $HTML_output.="<table border='0' cellpadding='0' cellspacing='0'>";
 $HTML_output.="<tr><td width='60%'>";
@@ -714,6 +721,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:50vh; width:50vh\"><canvas id='disconnection_causes_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 /*
@@ -812,6 +822,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:60vh\"><canvas id='unanswered_calls_by_queue_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 #### UNANSWERED CALLS BY AGENT ###
@@ -851,6 +864,9 @@ $HTML_output.="<tr class='export_row'>";
 $HTML_output.="<td colspan='5' class='export_row_cell'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('UNANSWERED', 'unanswered_calls_by_agent')\" title=\"Export as a CSV file\" value='CSV'></td>";
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 #### UNANSWERED CALLS - DISTRIBUTION BY LENGTH ###
@@ -935,6 +951,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='unanswered_calls_by_distribution_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ###############################

 #### SERVICE LEVEL ####
@@ -1013,6 +1032,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='service_level_agreement_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### UNANSWERED CALLS BY KEYPRESS ###
@@ -1028,7 +1050,7 @@ $HTML_output.="</tr>";

 $CSV_output["unanswered_calls_by_keypress"].="\""._QXZ("Key")."\",\""._QXZ("N. Calls")."\",\"\",\"...\"\n";

-$keypress_stmt="select extension, count(*) as ct From live_inbound_log where uniqueid in ('".implode("', '", $unanswered_uniqueid_array)."') and extension not in ('s', 'i', 't') and comment_a='CALLMENU' group by extension order by extension";
+$keypress_stmt="select extension, count(*) as ct From live_inbound_log where uniqueid in ('".implode("', '", $unans_uniqueid_array)."') and extension not in ('s', 'i', 't') and comment_a='CALLMENU' group by extension order by extension";
 if ($DB) {$HTML_output.="<B>$keypress_stmt</B>";}
 $keypress_rslt=mysql_to_mysqli($keypress_stmt, $link);
 while ($kp_row=mysqli_fetch_array($keypress_rslt))
@@ -1058,6 +1080,9 @@ $HTML_output.="<td colspan='5' class='export_row_cell'>"._QXZ("Export as")."...<
 $HTML_output.="</tr>";
 $HTML_output.="</table>";
 $HTML_output.="** does not include start/invalid/timeout options<BR>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################################

 /*
@@ -1218,6 +1243,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:40vh\"><canvas id='queue_position_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 #### UNANSWERED CALLS BY POSITION ###
@@ -1276,6 +1304,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:40vh; width:40vh\"><canvas id='queue_position_all_calls_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 ##### UN ANSWERED IVR STATS #####
@@ -1289,7 +1320,8 @@ while ($ivr_row=mysqli_fetch_array($ivr_rslt))
 	{
 	$uniqueid=$ivr_row[0];

-	if (in_array($uniqueid, $unanswered_uniqueid_array))
+	# if (in_array($uniqueid, $unanswered_uniqueid_array))
+	if (isset($unanswered_uniqueid_array["$uniqueid"]))
 		{
 		if (!$prev_id) 
 			{
@@ -1437,6 +1469,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:400px; width:500px\"><canvas id='unanswered_ivr_selection_display'  style=\"height:400px; width:500px\" role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 ##### IVR STATS #####
@@ -1451,7 +1486,8 @@ while ($ivr_row=mysqli_fetch_array($ivr_rslt))
 	{
 	$uniqueid=$ivr_row[0];

-	if (in_array($uniqueid, $unanswered_uniqueid_array) || in_array($uniqueid, $uniqueid_array))
+	# if (in_array($uniqueid, $unanswered_uniqueid_array) || in_array($uniqueid, $uniqueid_array))
+	if (isset($unanswered_uniqueid_array["$uniqueid"])|| isset($uniqueid_array["$uniqueid"]))
 		{
 		if (!$prev_id) 
 			{
@@ -1599,6 +1635,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:500px; width:400px\"><canvas id='ivr_selection_display'  style=\"height:500px; width:400px\" role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #####################

 ###### UNANSWERED inbound DID used #####
@@ -1610,7 +1649,8 @@ $did_counts=array(); # 0 - total calls, 1 - total time, 2 - min time, 3 - max ti
 $untracked_did_calls=$total_unanswered_calls;
 while ($did_row=mysqli_fetch_array($did_rslt))
 	{
-	if(in_array($did_row["uniqueid"], $unanswered_uniqueid_array))
+	# if(in_array($did_row["uniqueid"], $unanswered_uniqueid_array))
+	if(isset($unanswered_uniqueid_array["$did_row[uniqueid]"]))
 		{
 		$did_counts["$did_row[extension]"]++;
 		$untracked_did_calls--;
@@ -1682,6 +1722,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:600px; width:400px\"><canvas id='unanswered_did_used_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 ###### Inbound DID used #####
@@ -1693,7 +1736,8 @@ $did_counts=array(); # 0 - total calls, 1 - total time, 2 - min time, 3 - max ti
 $untracked_did_calls=$total_calls;
 while ($did_row=mysqli_fetch_array($did_rslt))
 	{
-	if(in_array($did_row["uniqueid"], $unanswered_uniqueid_array) || in_array($did_row["uniqueid"], $uniqueid_array))
+	# if(in_array($did_row["uniqueid"], $unanswered_uniqueid_array) || in_array($did_row["uniqueid"], $uniqueid_array))
+	if(isset($unanswered_uniqueid_array["$did_row[uniqueid]"]) || isset($uniqueid_array["$did_row[uniqueid]"]))
 		{
 		$did_counts["$did_row[extension]"]++;
 		$untracked_did_calls--;
@@ -1765,6 +1809,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:600px; width:400px\"><canvas id='did_used_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 #### CALL OVERVIEW ####
@@ -1855,6 +1902,8 @@ $HTML_output.="</table>";

 $CSV_output["call_overview"].="\"TOTAL\",\"".$total_queue_calls."\",\"".$total_queue_answered."\",\"".$total_queue_unanswered."\",\"".($avg_call_time>=3600 ? floor($avg_call_time/3600).":" : "").gmdate("i:s", $avg_call_time)."\",\"".($total_queue_call_time>=3600 ? floor($total_queue_call_time/3600).":" : "").gmdate("i:s", $total_queue_call_time)."\",\"".($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time)."\",\"".($total_queue_wait_time>=3600 ? floor($total_queue_wait_time/3600).":" : "").gmdate("i:s", $total_queue_wait_time)."\"\n";	

+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 #######################

 #### SERVICE LEVEL ####
@@ -1934,6 +1983,9 @@ $HTML_output.="</table>";
 $HTML_output.="</td><td width='*' align='center' valign='top'>";
 $HTML_output.="<div class=\"chart-container\" style=\"height:80vh; width:80vh\"><canvas id='answered_service_level_agreement_display' role=\"img\"> </canvas></div>";
 $HTML_output.="</td></tr></table>";
+
+if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
+
 ######################

 if ($download_rpt)
@@ -1,7 +1,7 @@
 <?php
 # VERM_admin.php - Vicidial Enhanced Reporting administration page
 #
-# Copyright (C) 2022  Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com>    LICENSE: AGPLv2
+# Copyright (C) 2023  Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com>    LICENSE: AGPLv2
 # 
 # CHANGELOG:
 # 220825-1609 - First build
@@ -10,8 +10,8 @@

 $startMS = microtime();

-$version = '2.14-1';
-$build = '220825-1609';
+$version = '2.14-873';
+$build = '230127-1750';

 $report_name = 'VERM Reports';

@@ -21,18 +21,6 @@ require("dbconnect_mysqli.php");
 require("functions.php");
 require("VERM_options.php"); # Added cuz I'm sick of keeping track.

-#### CUSTOM REPORT VARIABLES ####
-if (isset($_GET["vicidial_queue_groups"]))			{$vicidial_queue_groups=$_GET["vicidial_queue_groups"];}
-	elseif (isset($_POST["vicidial_queue_groups"]))	{$vicidial_queue_groups=$_POST["vicidial_queue_groups"];}
-if (isset($_GET["report_types_to_display"]))			{$report_types_to_display=$_GET["report_types_to_display"];}
-	elseif (isset($_POST["report_types_to_display"]))	{$report_types_to_display=$_POST["report_types_to_display"];}
-if (isset($_GET["start_date"]))			{$start_date=$_GET["start_date"];}
-	elseif (isset($_POST["start_date"]))	{$start_date=$_POST["start_date"];}
-if (isset($_GET["end_date"]))			{$end_date=$_GET["end_date"];}
-	elseif (isset($_POST["end_date"]))	{$end_date=$_POST["end_date"];}
-if (isset($_GET["DB"]))			{$DB=$_GET["DB"];}
-	elseif (isset($_POST["DB"]))	{$DB=$_POST["DB"];}
-
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
 $stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug,admin_screen_colors,admin_web_directory FROM system_settings;";
@@ -71,6 +59,16 @@ if (file_exists('options.php'))
 	require('options.php');
 	}

+#### CUSTOM REPORT VARIABLES ####
+if (isset($_GET["vicidial_queue_groups"]))			{$vicidial_queue_groups=$_GET["vicidial_queue_groups"];}
+	elseif (isset($_POST["vicidial_queue_groups"]))	{$vicidial_queue_groups=$_POST["vicidial_queue_groups"];}
+if (isset($_GET["report_types_to_display"]))			{$report_types_to_display=$_GET["report_types_to_display"];}
+	elseif (isset($_POST["report_types_to_display"]))	{$report_types_to_display=$_POST["report_types_to_display"];}
+if (isset($_GET["start_date"]))			{$start_date=$_GET["start_date"];}
+	elseif (isset($_POST["start_date"]))	{$start_date=$_POST["start_date"];}
+if (isset($_GET["end_date"]))			{$end_date=$_GET["end_date"];}
+	elseif (isset($_POST["end_date"]))	{$end_date=$_POST["end_date"];}
+
 ### Force hard-coded variables
 # $report_display_type='LIMITED';
 # $ingroup_filter=array('_STAY','TEST_IN2','TEST_IN3');
@@ -697,8 +695,7 @@ function LaunchWallboard(wallboard_id)
 	}
 </script>
 <link rel="stylesheet" type="text/css" href="VERM_stylesheet.php">
-<script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
-<script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
+<script src="jquery.min.js"></script>
 <script language="JavaScript" src="help.js"></script>

 <?php
@@ -734,7 +731,7 @@ echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
 			echo "</tr>";
 			
 			echo "<tr class='export_row'>";
-			echo "<td align='right'>Queue:</td>";
+			echo "<td align='right'>"._QXZ("Queue")."</td>";
 			echo "<td align='left' width='320' nowrap>";
 			echo "	<input list='VERM_report_queues' type='text' size='40' maxlength='255' class='VERM_form_field' id='vicidial_queue_groups' name='vicidial_queue_groups' onClick=\"javascript:this.value=''\" value=''>\n"; # $vicidial_queue_groups
 			echo "	<datalist id=\"VERM_report_queues\" name=\"VERM_report_queues\">";
@@ -0,0 +1,205 @@
+function GoToReport(selected_report, realtime_override)
+	{
+	// alert(selected_report);
+	if (realtime_override) {document.location.href='/vicidial/realtime_report.php'; exit;}
+	document.getElementById("report_type").value=selected_report;
+	document.getElementById("download_rpt").value='';
+	document.forms[0].submit();
+	}
+
+function DownloadReport(selected_report, selected_subreport, sort_param, sort_value)
+	{
+	// alert(selected_report);
+	// alert(document.getElementById("report_type").value);
+	document.getElementById("report_type").value=selected_report;
+	document.getElementById("download_rpt").value=selected_subreport;
+	document.forms[0].submit();
+	}
+
+function GoToDetailsPage(selected_report, page_no)
+	{
+	// alert(document.getElementById("report_type").value);
+	document.getElementById("report_type").value=selected_report;
+	document.getElementById("page_no").value=page_no;
+	document.forms[0].submit();
+	}
+
+function GoToCustomReport(realtime_override) 
+	{
+	
+	var full_report_var_str="";
+	if (realtime_override) {document.location.href='/vicidial/realtime_report.php'; exit;}
+
+	var report_queues_value=$( "input[type=text][id=vicidial_queue_groups]" ).val();
+	if (report_queues_value!="") 
+		{
+		var vicidial_queue_groups=$('#VERM_report_queues [value="' + report_queues_value + '"]').data('value');
+		full_report_var_str+="&vicidial_queue_groups="+vicidial_queue_groups;
+		}
+	else
+		{
+		vicidial_queue_groups="000_MCRR_ALL_Calls";
+		full_report_var_str+="&vicidial_queue_groups="+vicidial_queue_groups;
+		}
+
+	var report_types_value=$( "input[type=text][id=report_types]" ).val();
+	if (report_types_value!="") 
+		{
+		var report_type=$('#VERM_reports [value="' + report_types_value + '"]').data('value');
+		full_report_var_str+="&report_type="+report_type;
+		}
+
+	var time_period_value=$( "input[type=text][id=time_period]" ).val();
+	if (time_period_value!="") 
+		{
+		var time_period=$('#VERM_time_period [value="' + time_period_value + '"]').data('value');
+		full_report_var_str+="&time_period="+time_period;
+		}
+
+	var start_date=document.getElementById('start_date').value;
+	if (start_date!="") {full_report_var_str+="&start_date="+start_date;}
+
+	var start_time_hour=document.getElementById('start_time_hour').value;
+	if (start_time_hour!="") {full_report_var_str+="&start_time_hour="+start_time_hour;}
+
+	var start_time_min=document.getElementById('start_time_min').value;
+	if (start_time_min!="") {full_report_var_str+="&start_time_min="+start_time_min;}
+
+	var end_date=document.getElementById('end_date').value;
+	if (end_date!="") {full_report_var_str+="&end_date="+end_date;}
+
+	var end_time_hour=document.getElementById('end_time_hour').value;
+	if (end_time_hour!="") {full_report_var_str+="&end_time_hour="+end_time_hour;}
+
+	var end_time_min=document.getElementById('end_time_min').value;
+	if (end_time_min!="") {full_report_var_str+="&end_time_min="+end_time_min;}
+
+	var hourly_slot=document.getElementById('hourly_slot').value;
+	if (hourly_slot!="") {full_report_var_str+="&hourly_slot="+hourly_slot;}
+
+	var SLA_initial_period=document.getElementById('SLA_initial_period').value;
+	if (SLA_initial_period!="") {full_report_var_str+="&SLA_initial_period="+SLA_initial_period;}
+
+	var SLA_initial_interval=document.getElementById('SLA_initial_interval').value;
+	if (SLA_initial_interval!="") {full_report_var_str+="&SLA_initial_interval="+SLA_initial_interval;}
+
+	var SLA_max_period=document.getElementById('SLA_max_period').value;
+	if (SLA_max_period!="") {full_report_var_str+="&SLA_max_period="+SLA_max_period;}
+
+	var SLA_interval=document.getElementById('SLA_interval').value;
+	if (SLA_interval!="") {full_report_var_str+="&SLA_interval="+SLA_interval;}
+
+	var short_call_wait_limit=document.getElementById('short_call_wait_limit').value;
+	if (short_call_wait_limit!="") {full_report_var_str+="&short_call_wait_limit="+short_call_wait_limit;}
+
+	var short_call_talk_limit=document.getElementById('short_call_talk_limit').value;
+	if (short_call_wait_limit!="") {full_report_var_str+="&short_call_talk_limit="+short_call_talk_limit;}
+
+	var short_attempt_wait_limit=document.getElementById('short_attempt_wait_limit').value;
+	if (short_attempt_wait_limit!="") {full_report_var_str+="&short_attempt_wait_limit="+short_attempt_wait_limit;}
+
+	var users_value=$( "input[type=text][id=users]" ).val();
+	if (users_value!="") 
+		{
+		var users=$('#agent_filter_list [value="' + users_value + '"]').data('value');
+		full_report_var_str+="&users="+users;
+		}
+
+	var dialer_location_value=$( "input[type=text][id=location]" ).val();
+	if (dialer_location_value!="") 
+		{
+		var dialer_location=$('#location_filter_list [value="' + dialer_location_value + '"]').data('value');
+		full_report_var_str+="&location="+dialer_location;
+		}
+
+	var user_group_value=$( "input[type=text][id=user_group]" ).val();
+	if (user_group_value!="") 
+		{
+		var user_group=$('#user_group_filter_list [value="' + user_group_value + '"]').data('value');
+		full_report_var_str+="&user_group="+user_group;
+		}
+
+	var statuses_value=$( "input[type=text][id=statuses]" ).val();
+	if (statuses_value!="") 
+		{
+		var statuses=$('#statuses_filter_list [value="' + statuses_value + '"]').data('value');
+		full_report_var_str+="&statuses="+statuses;
+		}
+
+	var asterisk_cid=document.getElementById('asterisk_cid').value;
+	if (asterisk_cid!="") {full_report_var_str+="&asterisk_cid="+asterisk_cid;}
+
+	var phone_number=document.getElementById('phone_number').value;
+	if (phone_number!="") {full_report_var_str+="&phone_number="+phone_number;}
+
+	var wait_sec_min=document.getElementById('wait_sec_min').value;
+	if (wait_sec_min!="") {full_report_var_str+="&wait_sec_min="+wait_sec_min;}
+
+	var wait_sec_max=document.getElementById('wait_sec_max').value;
+	if (wait_sec_max!="") {full_report_var_str+="&wait_sec_max="+wait_sec_max;}
+
+	var length_in_sec_min=document.getElementById('length_in_sec_min').value;
+	if (length_in_sec_min!="") {full_report_var_str+="&length_in_sec_min="+length_in_sec_min;}
+
+	var length_in_sec_max=document.getElementById('length_in_sec_max').value;
+	if (length_in_sec_max!="") {full_report_var_str+="&length_in_sec_max="+length_in_sec_max;}
+
+	var disconnection_cause_value=$( "input[type=text][id=disconnection_cause]" ).val();
+	if (disconnection_cause_value!="") 
+		{
+		var disconnection_cause=$('#disconnection_cause_list [value="' + disconnection_cause_value + '"]').data('value');
+		full_report_var_str+="&disconnection_cause="+disconnection_cause;
+		}
+
+	var queue_position_min=document.getElementById('queue_position_min').value;
+	if (queue_position_min!="") {full_report_var_str+="&queue_position_min="+queue_position_min;}
+
+	var queue_position_max=document.getElementById('queue_position_max').value;
+	if (queue_position_max!="") {full_report_var_str+="&queue_position_max="+queue_position_max;}
+
+	var call_count_min=document.getElementById('call_count_min').value;
+	if (call_count_min!="") {full_report_var_str+="&call_count_min="+call_count_min;}
+
+	var call_count_max=document.getElementById('call_count_max').value;
+	if (call_count_max!="") {full_report_var_str+="&call_count_max="+call_count_max;}
+
+	var did_value=$( "input[type=text][id=did]" ).val();
+	if (did_value!="") 
+		{
+		var did=$('#did_list [value="' + did_value + '"]').data('value');
+		full_report_var_str+="&did="+did;
+		}
+
+	var ivr_choice=document.getElementById('ivr_choice').value;
+	if (ivr_choice!="") {full_report_var_str+="&ivr_choice="+ivr_choice;}
+
+	var server_value=$( "input[type=text][id=server]" ).val();
+	if (server_value!="") 
+		{
+		var server=$('#server_list [value="' + server_value + '"]').data('value');
+		full_report_var_str+="&server="+server;
+		}
+
+	var dow_menu = document.getElementById('dow[]');
+	for (var i=0; i<dow_menu.options.length; i++) 
+		{
+		if (dow_menu.options[i].selected) 
+			{
+			full_report_var_str+="&dow[]="+dow_menu.options[i].value;
+			}
+		}
+
+	// if (dow!="") {full_report_var_str+="&dow[]="+dow;}
+
+	var time_of_day_start=document.getElementById('time_of_day_start').value;
+	if (time_of_day_start!="") {full_report_var_str+="&time_of_day_start="+time_of_day_start;}
+
+	var time_of_day_end=document.getElementById('time_of_day_start').value;
+	if (time_of_day_end!="") {full_report_var_str+="&time_of_day_end="+time_of_day_end;}
+
+	// alert(full_report_var_str);
+
+	document.location.href=document.forms[0].action+"?"+full_report_var_str;
+	}
+
+
@@ -5,10 +5,11 @@
 # 
 # CHANGELOG:
 # 220825-1607 - First build
+# 230123-1735 - Changed require files to local dbconnect/function files
 #

-require("../vicidial/dbconnect_mysqli.php");
-require("../vicidial/functions.php");
+require("dbconnect_mysqli.php");
+require("functions.php");

 require("VERM_options.php");
 ?>
@@ -9,8 +9,8 @@

 $startMS = microtime();

-$version = '2.14-1';
-$build = '220825-1606';
+$version = '2.14-873';
+$build = '230127-1750';

 header ("Content-type: text/html; charset=utf-8");

@@ -688,7 +688,7 @@ $F=''; $FG=''; $B=''; $BG='';
 <HTML>
 <HEAD>
 <link rel="stylesheet" type="text/css" href="VERM_stylesheet.php">
-<script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
+<script src="jquery.min.js"></script>
 <script language="JavaScript" src="calendar_db.js"></script>
 <script language="JavaScript" src="help.js"></script>
 <script language="JavaScript" src="VERM_custom_form_functions.php"></script>
@@ -1,3 +1,7 @@
+var IE = document.all?true:false
+// If NS -- that is, !IE -- then set up for mouse capture
+if (!IE) document.captureEvents(Event.MOUSEMOVE)
+
 // LINK BUTTON FUNCTION
 function GenerateLink(e) {
 	document.getElementById("DisplayLinkDiv").innerHTML="";
@@ -264,4 +268,30 @@ function ToggleVisibility(span_name, display_type) {
 		{
 		span_vis.display = display_type;
 		}
-}
+}
+
+function AutoDownloadWarning(e, report_name, limit) 
+	{
+	document.getElementById("HelpDisplayDiv").innerHTML="";
+
+	if (IE) { // grab the x-y pos.s if browser is IE
+		tempX = event.clientX + document.body.scrollLeft+250
+		tempY = event.clientY + document.body.scrollTop
+	} else {  // grab the x-y pos.s if browser is NS
+		tempX = e.pageX
+		tempY = e.pageY
+	}  
+	// catch possible negative values in NS4
+	if (tempX < 0){tempX = 0}
+	if (tempY < 0){tempY = 0}  
+	// show the position values in the form named Show
+	// in the text fields named MouseX and MouseY
+
+	tempX+=20;
+
+	document.getElementById("HelpDisplayDiv").style.display="block";
+	document.getElementById("HelpDisplayDiv").style.left = tempX + "px";
+	document.getElementById("HelpDisplayDiv").style.top = tempY + "px";
+
+	document.getElementById("HelpDisplayDiv").innerHTML="<TABLE CELLPADDING=2 CELLSPACING=0 border='0' class='help_td' width='300'><TR><TD VALIGN='TOP' width='280'><FONT class='help_bold'>NOTICE:</B></font></td><TD VALIGN='TOP' align='right' width='20'>&nbsp;</td></tr><TR><TD VALIGN='TOP' colspan='2'>"+report_name+" report is over "+limit+" records, and will auto-download as a CSV file rather than attempt to display to your screen.</td></tr></TABLE>";
+	}
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1622 - First build
+# 230106-1317 - Added missing QXZ, added pull of selectable statuses, human answered statues now include DISPO and SYSTEM
 #

 if (isset($_GET["start_date"]))			{$start_date=$_GET["start_date"];}
@@ -305,8 +306,17 @@ while ($sale_row=mysqli_fetch_array($sale_rslt))
 	array_push($sale_array["$sale_row[campaign_id]"], $sale_row["status"]);
 	}

+$selectable_array=array("SYSTEM" => array());
+$selectable_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where selectable='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where selectable='Y'";
+$selectable_rslt=mysql_to_mysqli($selectable_stmt, $link);
+while ($selectable_row=mysqli_fetch_array($selectable_rslt))
+	{
+	if (!array_key_exists("$selectable_row[campaign_id]", $selectable_array)) {$selectable_array["$selectable_row[campaign_id]"]=array();}
+	array_push($selectable_array["$selectable_row[campaign_id]"], $selectable_row["status"]);
+	}
+
 $human_ans_array=array("SYSTEM" => array());
-$human_ans_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where human_answered='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where human_answered='Y'";
+$human_ans_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where human_answered='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where human_answered='Y' UNION select 'DISPO', 'SYSTEM'";
 $human_ans_rslt=mysql_to_mysqli($human_ans_stmt, $link);
 while ($human_ans_row=mysqli_fetch_array($human_ans_rslt))
 	{
@@ -442,20 +452,20 @@ $border_colors=array("#00FF00", "#FF0000", "#0000FF", "#FFFF00", "#FF00FF", "#00
 ###########################

 ### REPORT FULL NAMES ###
-$report_full_names_array["ANSWERED"]="Answered calls";
-$report_full_names_array["ANSWERED_DT"]="Answered calls details";
-$report_full_names_array["UNANSWERED"]="Unanswered calls";
-$report_full_names_array["UNANSWERED_DT"]="Unanswered calls details";
-$report_full_names_array["IVR"]="IVR call statistics";
-$report_full_names_array["AREA"]="Answered/unanswered call counts by area code";
-$report_full_names_array["ATT"]="Inbound call distribution";
-$report_full_names_array["DAY"]="Call reports - day/date breakdown";
-$report_full_names_array["HOUR"]="Call reports - hourly breakdown";
-$report_full_names_array["DOW"]="Call reports - day-of-week breakdown";
-$report_full_names_array["AGENTS"]="Agent statistics";
-$report_full_names_array["AGENTS_DT"]="Agent call details";
-$report_full_names_array["OUTCOMES"]="Outcome/status call statistics";
-$report_full_names_array["STATS"]="Selected call statistics";
-$report_full_names_array["CALLS"]="Combined answered/unanswered call details";
+$report_full_names_array["ANSWERED"]=_QXZ("Answered calls");
+$report_full_names_array["ANSWERED_DT"]=_QXZ("Answered calls details");
+$report_full_names_array["UNANSWERED"]=_QXZ("Unanswered calls");
+$report_full_names_array["UNANSWERED_DT"]=_QXZ("Unanswered calls details");
+$report_full_names_array["IVR"]=_QXZ("IVR call statistics");
+$report_full_names_array["AREA"]=_QXZ("Answered/unanswered call counts by area code");
+$report_full_names_array["ATT"]=_QXZ("Inbound call distribution");
+$report_full_names_array["DAY"]=_QXZ("Call reports - day/date breakdown");
+$report_full_names_array["HOUR"]=_QXZ("Call reports - hourly breakdown");
+$report_full_names_array["DOW"]=_QXZ("Call reports - day-of-week breakdown");
+$report_full_names_array["AGENTS"]=_QXZ("Agent statistics");
+$report_full_names_array["AGENTS_DT"]=_QXZ("Agent call details");
+$report_full_names_array["OUTCOMES"]=_QXZ("Outcome/status call statistics");
+$report_full_names_array["STATS"]=_QXZ("Selected call statistics");
+$report_full_names_array["CALLS"]=_QXZ("Combined answered/unanswered call details");
 #########################
 ?>
@@ -1,10 +1,11 @@
 <?php
 # VERM_header.inc - Vicidial Enhanced Reporting header output
 #
-# Copyright (C) 2022  Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com>    LICENSE: AGPLv2
+# Copyright (C) 2023  Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com>    LICENSE: AGPLv2
 # 
 # CHANGELOG:
 # 220825-1621 - First build
+# 230106-1321 - Added missing QXZ functions, removed debug output
 #

 /* 08/26 - redundant, already used in parent VERM_main_report_page.php
@@ -104,7 +105,7 @@ $HTML_header="<html>\n";
 $HTML_header.="<TITLE>"._QXZ("$report_name").": $report_full_names_array[$report_type]</TITLE>\n";
 $HTML_header.="<HEAD>\n";
 $HTML_header.="<link rel=\"stylesheet\" type=\"text/css\" href=\"VERM_stylesheet.php\">\n";
-$HTML_header.="<script src=\"https://cdnjs.cloudflare.com/ajax/libs/jquery/3.3.1/jquery.min.js\"></script>\n";
+$HTML_header.="<script src=\"jquery.min.js\"></script>\n";
 $HTML_header.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
 $HTML_header.="<script language=\"JavaScript\" src=\"help.js\"></script>\n";
 $HTML_header.="<script language=\"JavaScript\" src=\"VERM_custom_form_functions.php\"></script>\n";
@@ -118,9 +119,6 @@ $HTML_header.="<div id='AgentDetailsDiv' class='details_info' style='display:non
 $HTML_header.="<div id='OutcomesDetailsDiv' class='details_info' style='display:none;z-index:5;'></div>\n";
 $HTML_header.="<div id='HelpDisplayDiv' class='help_info' style='display:none;z-index:99;'></div>";

-$HTML_header.="\n\n<!--\n$calls_stmt\n-->\n\n";
-
-
 $HTML_header.="<form action='$PHP_SELF' method='POST'>\n";

 echo $HTML_header;
@@ -171,13 +169,13 @@ echo "<input type='hidden' name='DB' id='DB' value='$DB'>\n";
 echo "<input type='hidden' name='report_types_to_display' id='report_types_to_display' value='$report_types_to_display'>\n";
 ?>

-<script src="https://cdnjs.cloudflare.com/ajax/libs/Chart.js/3.6.1/chart.js" integrity="sha512-9fQaGKKJO2zXOYXpPTEEyzIdx7r3ou0nZgvxS9VICh70AGvdangg7lUVonofpBYrNWd6h2e/FQHoWSCRZkwOUQ==" crossorigin="anonymous" referrerpolicy="no-referrer"></script>
+<script src="chart.js" crossorigin="anonymous" referrerpolicy="no-referrer"></script>
 <table id="nav_table">
 <?php
 	echo "<tr>\n";
 	echo "<td align='left' valign='top' class='title_cell'><A HREF='VERM_admin.php'><IMG SRC='$selected_logo' BORDER=0 ALT='System logo'></A> &nbsp; </td>\n";
 	echo "<td align='right' valign='middle' class='title_cell'><B>$PHP_AUTH_USER</B> | $PHP_AUTH_USER_fullname<BR><BR>";
-	echo "<a class='header_link' href='javascript:window.location.reload()'>RELOAD &#8635;</a> | <a class='header_link' href='javascript:if(window.print)window.print()'>PRINT <img src='./images/print_icon.png' width='15' height='15'></a> | <a class='header_link' href='VERM_admin.php?start_date=$start_date&end_date=$end_date'>NEW REPORT</a> | <a class='header_link' href='/".$SSadmin_web_directory."/admin.php?force_logout=1'>LOG OUT</a>";
+	echo "<a class='header_link' href='javascript:window.location.reload()'>"._QXZ("RELOAD")." &#8635;</a> | <a class='header_link' href='javascript:if(window.print)window.print()'>"._QXZ("PRINT")." <img src='./images/print_icon.png' width='15' height='15'></a> | <a class='header_link' href='VERM_admin.php?start_date=$start_date&end_date=$end_date'>"._QXZ("NEW REPORT"). "</a> | <a class='header_link' href='/".$SSadmin_web_directory."/admin.php?force_logout=1'>"._QXZ("LOG OUT")."</a>";
 	echo "</td>\n";
 	echo "</tr>\n";
 ?>
@@ -188,12 +186,12 @@ if ($report_types_to_display=="Quick agents report") {
 	<tr>
 		<td colspan='2' class='nav_header' align='left'>
 		<ul class='navigation_list'>
-		<li style="display:inline"><input type='button' class='transparent_button' value='HOME' onClick="document.location.href='VERM_admin.php'"></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED" ? " current_report" : ""); ?>' value='ANSWERED' id='ANSWERED' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED_DT" ? " current_report" : ""); ?>' value='ANS.DT.' id='ANSWERED_DT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS" ? " current_report" : ""); ?>' value='AGENTS' id='AGENTS' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS_DT" ? " current_report" : ""); ?>' value='AG.DT.' id='AGENTS_DT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="OUTCOMES" ? " current_report" : ""); ?>' value='OUTCOMES' id='OUTCOMES' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button' value='<?php echo _QXZ("HOME"); ?>' onClick="document.location.href='VERM_admin.php'"></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED" ? " current_report" : ""); ?>' value='<?php echo _QXZ("ANSWERED"); ?>' id='ANSWERED' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED_DT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("ANS.DT."); ?>' id='ANSWERED_DT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS" ? " current_report" : ""); ?>' value='<?php echo _QXZ("AGENTS"); ?>' id='AGENTS' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS_DT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("AG.DT."); ?>' id='AGENTS_DT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="OUTCOMES" ? " current_report" : ""); ?>' value='<?php echo _QXZ("OUTCOMES"); ?>' id='OUTCOMES' onClick='GoToReport(this.id)'></li>
 		</ul>
 		</td>
 	</tr>
@@ -205,9 +203,9 @@ if ($report_types_to_display=="Quick agents report") {
 	<tr>
 		<td colspan='2' class='nav_header' align='left'>
 		<ul class='navigation_list'>
-		<li style="display:inline"><input type='button' class='transparent_button' value='HOME' onClick="document.location.href='VERM_admin.php'"></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="STATS" ? " current_report" : ""); ?>' value='STATS' id='STATS' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="CALLS" ? " current_report" : ""); ?>' value='CALLS' id='CALLS' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button' value='<?php echo _QXZ("HOME"); ?>' onClick="document.location.href='VERM_admin.php'"></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="STATS" ? " current_report" : ""); ?>' value='<?php echo _QXZ("STATS"); ?>' id='STATS' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="CALLS" ? " current_report" : ""); ?>' value='<?php echo _QXZ("CALLS"); ?>' id='CALLS' onClick='GoToReport(this.id)'></li>
 		</ul>
 		</td>
 	</tr>
@@ -217,20 +215,20 @@ if ($report_types_to_display=="Quick agents report") {
 	<tr>
 		<td colspan='2' class='nav_header' align='left'>
 		<ul class='navigation_list'>
-		<li style="display:inline"><input type='button' class='transparent_button' value='HOME' onClick="document.location.href='VERM_admin.php'"></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED" ? " current_report" : ""); ?>' value='ANSWERED' id='ANSWERED' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED_DT" ? " current_report" : ""); ?>' value='ANS.DT.' id='ANSWERED_DT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="UNANSWERED" ? " current_report" : ""); ?>' value='UNANS.' id='UNANSWERED' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="UNANSWERED_DT" ? " current_report" : ""); ?>' value='UNANS.DT.' id='UNANSWERED_DT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="IVR" ? " current_report" : ""); ?>' value='IVR' id='IVR' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AREA" ? " current_report" : ""); ?>' value='AREA' id='AREA' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ATT" ? " current_report" : ""); ?>' value='ATT.' id='ATT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="DAY" ? " current_report" : ""); ?>' value='DAY' id='DAY' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="HOUR" ? " current_report" : ""); ?>' value='HR.' id='HOUR' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="DOW" ? " current_report" : ""); ?>' value='DOW' id='DOW' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS" ? " current_report" : ""); ?>' value='AGENTS' id='AGENTS' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS_DT" ? " current_report" : ""); ?>' value='AG.DT.' id='AGENTS_DT' onClick='GoToReport(this.id)'></li>
-		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="OUTCOMES" ? " current_report" : ""); ?>' value='OUTCOMES' id='OUTCOMES' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button' value='<?php echo _QXZ("HOME"); ?>' onClick="document.location.href='VERM_admin.php'"></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED" ? " current_report" : ""); ?>' value='<?php echo _QXZ("ANSWERED"); ?>' id='ANSWERED' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ANSWERED_DT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("ANS.DT."); ?>' id='ANSWERED_DT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="UNANSWERED" ? " current_report" : ""); ?>' value='<?php echo _QXZ("UNANS."); ?>' id='UNANSWERED' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="UNANSWERED_DT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("UNANS.DT."); ?>' id='UNANSWERED_DT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="IVR" ? " current_report" : ""); ?>' value='<?php echo _QXZ("IVR"); ?>' id='IVR' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AREA" ? " current_report" : ""); ?>' value='<?php echo _QXZ("AREA"); ?>' id='AREA' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="ATT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("ATT."); ?>' id='ATT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="DAY" ? " current_report" : ""); ?>' value='<?php echo _QXZ("DAY"); ?>' id='DAY' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="HOUR" ? " current_report" : ""); ?>' value='<?php echo _QXZ("HR."); ?>' id='HOUR' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="DOW" ? " current_report" : ""); ?>' value='<?php echo _QXZ("DOW"); ?>' id='DOW' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS" ? " current_report" : ""); ?>' value='<?php echo _QXZ("AGENTS"); ?>' id='AGENTS' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="AGENTS_DT" ? " current_report" : ""); ?>' value='<?php echo _QXZ("AG.DT."); ?>' id='AGENTS_DT' onClick='GoToReport(this.id)'></li>
+		<li style="display:inline"><input type='button' class='transparent_button<?php echo ($report_type=="OUTCOMES" ? " current_report" : ""); ?>' value='<?php echo _QXZ("OUTCOMES"); ?>' id='OUTCOMES' onClick='GoToReport(this.id)'></li>
 		</ul>
 		</td>
 	</tr>
@@ -242,7 +240,7 @@ if ($report_types_to_display=="Quick agents report") {
 <table id="rpt_table">

 	<tr>
-		<th style="width:25vw">Report Details:</th>
+		<th style="width:25vw"><?php echo _QXZ("Report Details"); ?>:</th>
 		<td style="width:75vw"></td>
 	</tr>
 <?php
@@ -250,14 +248,14 @@ if ($report_full_names_array["$report_type"])
 	{
 ?>
 	<tr>
-		<td style="width:25vw" class='bold_cell'>Currently viewing:</th>
+		<td style="width:25vw" class='bold_cell'><?php echo _QXZ("Currently viewing:"); ?></th>
 		<td style="width:75vw" class='bold_cell'><?php echo $report_full_names_array["$report_type"]; ?></td>
 	</tr>
 <?php
 	}
 ?>
 	<tr>
-		<td style="width:25vw" class='bold_cell'>Report queue:</td>
+		<td style="width:25vw" class='bold_cell'><?php echo _QXZ("Report queue"); ?>:</td>
 		<td style="width:75vw" class='bold_cell'>
 		<?php
 		echo $vicidial_queue_groups;
@@ -265,11 +263,11 @@ if ($report_full_names_array["$report_type"])
 		</td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Report generated on:</td>
+		<td style="width:25vw"><?php echo _QXZ("Report generated on"); ?>:</td>
 		<td style="width:75vw"><?php echo date("F j Y, G:i"); ?></td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Campaigns/ingroups considered: <?php echo "$NWB#VERM_header-atomic_queues$NWE"; ?></td>
+		<td style="width:25vw"><?php echo _QXZ("Campaigns/ingroups considered"); ?>: <?php echo "$NWB#VERM_header-atomic_queues$NWE"; ?></td>
 		<td style="width:75vw" class='queue_cell'>
 		<?php
 		echo $atomic_queue_str;
@@ -277,19 +275,19 @@ if ($report_full_names_array["$report_type"])
 		</td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Period start date: <?php echo "$NWB#VERM_header-period_start_date$NWE"; ?></td>
+		<td style="width:25vw"><?php echo _QXZ("Period start date"); ?>: <?php echo "$NWB#VERM_header-period_start_date$NWE"; ?></td>
 		<td style="width:75vw"><?php echo date('F j Y, H:i', strtotime("$start_date $start_time")); ?></td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Period end date: <?php echo "$NWB#VERM_header-period_end_date$NWE"; ?></td>
+		<td style="width:25vw"><?php echo _QXZ("Period end date"); ?>: <?php echo "$NWB#VERM_header-period_end_date$NWE"; ?></td>
 		<td style="width:75vw"><?php echo date('F j Y, H:i', strtotime("$end_date $end_time")); ?></td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Total calls processed: <?php echo "$NWB#VERM_header-total_calls_processed$NWE"; ?></td>
+		<td style="width:25vw"><?php echo _QXZ("Total calls processed"); ?>: <?php echo "$NWB#VERM_header-total_calls_processed$NWE"; ?></td>
 		<td style="width:75vw"><?php echo $total_calls." (".$total_answered_calls." ans / ".$total_unanswered_calls." unans)"; ?></td>
 	</tr>
 	<tr>
-		<td style="width:25vw">Ratio: <?php echo "$NWB#VERM_header-ratio$NWE"; ?></td>
+		<td style="width:25vw"><?php echo _QXZ("Ratio"); ?>: <?php echo "$NWB#VERM_header-ratio$NWE"; ?></td>
 		<td style="width:75vw"><?php
 		$answered_percentage=sprintf("%.1f", MathZDC((100*$total_answered_calls), $total_calls));
 		$unanswered_percentage=sprintf("%.1f", MathZDC((100*$total_unanswered_calls), $total_calls));
@@ -298,11 +296,11 @@ if ($report_full_names_array["$report_type"])
 	</tr>
 	<tr>
 		<td style="width:25vw">&nbsp;</td>
-		<td style="width:75vw"><input type="button" class="actButton" value="Search" alt="DIRECTS BACK TO CUSTOM REPORT INTERFACE" onclick="javascript:document.location.href='VERM_custom_report.php'"> <?php echo "$NWB#VERM_header-buttons$NWE"; ?></td>
+		<td style="width:75vw"><input type="button" class="actButton" value="<?php echo _QXZ("Search"); ?>" alt="DIRECTS BACK TO CUSTOM REPORT INTERFACE" onclick="javascript:document.location.href='VERM_custom_report.php'"> <?php echo "$NWB#VERM_header-buttons$NWE"; ?></td>
 	</tr>
 	<tr>
 		<td style="width:25vw">&nbsp;</td>
-		<td style="width:75vw"><input type="button" class="actButton" value="Link" alt="GIVES LINK DIRECTLY TO PAGE" onclick="GenerateLink(event);">
+		<td style="width:75vw"><input type="button" class="actButton" value="<?php echo _QXZ("Link"); ?>" alt="GIVES LINK DIRECTLY TO PAGE" onclick="GenerateLink(event);">
 		<input type="button" class="actButton" value="CSV" onClick="DownloadReport('<?php echo $report_type; ?>', 'header')">
 		</td>
 	</tr>
@@ -310,6 +308,7 @@ if ($report_full_names_array["$report_type"])
 		<td colspan='2' class='export_row_cell' valign='top'><div class="chart-container" style="height:25vw; width:40vh"><canvas id='answered_unanswered_display' role="img"> </canvas></div>
 <!--
 		<?php
+/*
 		echo "<BR><BR>Vicidial log SQL: $vicidial_log_SQL<BR><B>$and_vicidial_log_SQL</b><BR>\n";
 		echo "<BR>Vicidial CLOSER log SQL: $vicidial_closer_log_SQL\n";
 		echo "<BR>Vicidial DID log SQL: $vicidial_did_log_SQL\n";
@@ -331,6 +330,7 @@ if ($report_full_names_array["$report_type"])
 		# echo "Asterisk CID: $and_caller_code_sql<BR>\n"; 
 		print_r($extended_log_uniqueid_array);
 		echo "Day of week: $and_call_date_DOWsql<BR>\n";
+*/
 		?>
 //-->
 		</td>
@@ -5,6 +5,8 @@
 # 
 # CHANGELOG:
 # 220828-1402 - First build
+# 230106-1332 - Added auto download variables, permissions, report logging
+# 230116-1640 - Ingroup-related clauses no longer allow blank campaign_id values (double-dipping issue)
 #

 # NANQUE, not an unanswered call?
@@ -122,7 +124,7 @@ if (isset($_GET["time_of_day_end"]))			{$time_of_day_end=$_GET["time_of_day_end"

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug,admin_screen_colors,admin_web_directory FROM system_settings;";
+$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug,admin_screen_colors,admin_web_directory,log_recording_access FROM system_settings;";
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysqli_num_rows($rslt);
@@ -141,6 +143,7 @@ if ($qm_conf_ct > 0)
 	$SSallow_web_debug =			$row[9];
 	$SSadmin_screen_colors =		$row[10];
 	$SSadmin_web_directory =		$row[11];
+	$log_recording_access =			$row[12];
 	}
 if ($SSallow_web_debug < 1) {$DB=0;}
 ##### END SETTINGS LOOKUP #####
@@ -603,7 +606,8 @@ while($ingroups_id_row=mysqli_fetch_array($ingroups_id_rslt))
 	$atomic_queue_str.=" <i>[".$ingroups_id_row["group_id"]."]</i>,";
 	$atomic_queue_ingroups_str.="$ingroups_id_row[group_id]', '";
 	}
-$and_atomic_queue_ingroups_clause="and campaign_id in ('".$atomic_queue_ingroups_str."')";
+#### IMPORTANT - 1/26/23 - added "and campaign_id!=''" - may need to add to and_atomic_queue_campaigns_clause as well.
+$and_atomic_queue_ingroups_clause="and campaign_id in ('".$atomic_queue_ingroups_str."') and campaign_id!=''";
 $atomic_queue_str=preg_replace('/,$/', '', $atomic_queue_str);

 if (strlen($atomic_queue_str)==0)
@@ -1087,17 +1091,17 @@ else

 if ($time_of_day_end)
 	{
-        $and_call_date_TODEsql=" and time(call_date)<='$time_of_day_end' ";
-        $where_call_date_TODEsql=" where time(call_date)<='$time_of_day_end' ";
-        # Agent log
-        $and_event_time_TODEsql=" and time(event_time)<='$time_of_day_end' ";
-        $where_event_time_TODEsql=" where time(event_time)<='$time_of_day_end' ";
-        # Live inbound log
-        $and_start_time_TODEsql=" and time(start_time)<='$time_of_day_end' ";
-        $where_start_time_TODEsql=" where time(start_time)<='$time_of_day_end' ";
-        # Park log
-        $and_parked_time_TODEsql=" and time(parked_time)<='$time_of_day_end' ";
-        $where_parked_time_TODEsql=" where time(parked_time)<='$time_of_day_end' ";
+	$and_call_date_TODEsql=" and time(call_date)<='$time_of_day_end' ";
+	$where_call_date_TODEsql=" where time(call_date)<='$time_of_day_end' ";
+	# Agent log
+	$and_event_time_TODEsql=" and time(event_time)<='$time_of_day_end' ";
+	$where_event_time_TODEsql=" where time(event_time)<='$time_of_day_end' ";
+	# Live inbound log
+	$and_start_time_TODEsql=" and time(start_time)<='$time_of_day_end' ";
+	$where_start_time_TODEsql=" where time(start_time)<='$time_of_day_end' ";
+	# Park log
+	$and_parked_time_TODEsql=" and time(parked_time)<='$time_of_day_end' ";
+	$where_parked_time_TODEsql=" where time(parked_time)<='$time_of_day_end' ";

 	
 	$vicidial_log_SQL.=$and_call_date_TODEsql;
@@ -1245,13 +1249,26 @@ if (!$total_calls || !$total_unanswered_calls || !$total_answered_calls)
 		$unanswered_percentage=sprintf("%.1f", MathZDC((100*$total_unanswered_calls), $total_calls));
 	}

-$CSV_output["header"]="\"Report Details:\"\n";
-$CSV_output["header"].="\"Report generated on:\",\"".date("F j Y, G:i")."\"\n";
-$CSV_output["header"].="\"Atomic queue(s) considered:\",\"".strip_tags($atomic_queue_str)."\"\n";
-$CSV_output["header"].="\"Period start date:\",\"".date('F j Y, H:i', strtotime("$start_date $start_time"))."\"\n";
-$CSV_output["header"].="\"Period end date:\",\"".date('F j Y, H:i', strtotime("$end_date $end_time"))."\"\n";
-$CSV_output["header"].="\"Total calls processed:\",\"".$total_calls." (".$total_answered_calls." ans / ".$total_unanswered_calls." unans)"."\"\n";
-$CSV_output["header"].="\"Ratio:\",\"".$answered_percentage."% ans / ".$unanswered_percentage."% unans"."\"\n";
+$CSV_output["header"]="\""._QXZ("Report Details").":\"\n";
+$CSV_output["header"].="\""._QXZ("Report generated on").":\",\"".date("F j Y, G:i")."\"\n";
+$CSV_output["header"].="\""._QXZ("Atomic queue(s) considered").":\",\"".strip_tags($atomic_queue_str)."\"\n";
+$CSV_output["header"].="\""._QXZ("Period start date").":\",\"".date('F j Y, H:i', strtotime("$start_date $start_time"))."\"\n";
+$CSV_output["header"].="\""._QXZ("Period end date").":\",\"".date('F j Y, H:i', strtotime("$end_date $end_time"))."\"\n";
+$CSV_output["header"].="\""._QXZ("Total calls processed").":\",\"".$total_calls." (".$total_answered_calls." ans / ".$total_unanswered_calls." unans)"."\"\n";
+$CSV_output["header"].="\""._QXZ("Ratio").":\",\"".$answered_percentage."% ans / ".$unanswered_percentage."% unans"."\"\n";
+
+$report_log_count=0;
+
+if (!$auto_download_limit) {$auto_download_limit=99999999999;}
+if ($total_calls>$auto_download_limit) {$agents_dt_download_notice=1;}
+if ($total_answered_calls>$auto_download_limit) {$answered_dt_download_notice=1;}
+if ($total_unanswered_calls>$auto_download_limit) {$unanswered_dt_download_notice=1;}
+
+
+if ( ($total_calls>$auto_download_limit && $report_type=="AGENTS_DT") || ($total_answered_calls>$auto_download_limit && $report_type=="ANSWERED_DT") || ($total_unanswered_calls>$auto_download_limit && $report_type=="UNANSWERED_DT") )
+	{
+	$download_rpt="auto_download";
+	}

 if (!$download_rpt)
 	{
@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1604 - First build
+# 230106-1355 - Added auto-download limit and special status settings for outcomes report
 #

 /*
@@ -42,8 +43,13 @@ print "\n\n\n";
 */

 $exc_addtl_statuses="";
+$auto_download_limit=99999999999;

 $lost_statuses_array=array();
+$known_outcome_statuses=array();
+$unknown_network_statuses=array();
+$outcome_status_overrides=array();
+$outcome_lagged_status_overrides=array();
 $lost_statuses="";
 $exc_lost_statuses="";

@@ -139,6 +145,44 @@ if (mysqli_num_rows($options_rslt)>0)
 					}
 				}

+			if ($setting_name=="outcome_lagged_status_overrides" && $setting_value)
+				{
+				$outcome_lagged_status_overrides=explode(",", $setting_value);
+				}
+
+			if ($setting_name=="unknown_network_statuses" && $setting_value)
+				{
+				$unknown_network_statuses=explode(",", $setting_value);
+				}
+
+/*
+			if ($setting_name=="outcome_lagged_status_overrides" && $setting_value)
+				{
+				$setting_value_ary=explode("|", $setting_value);
+				for ($i=0; $i<count($setting_value_ary); $i++)
+					{
+					$olso_ary=explode(",", $setting_value_ary[$i]);
+					if (strlen($olso_ary[0])>0 && strlen($olso_ary[1])>0)
+						{
+						$outcome_lagged_status_overrides["$olso_ary[0]"]=explode("-", $olso_ary[1]);
+						}
+					}
+				}
+*/
+
+			if ($setting_name=="outcome_status_overrides" && $setting_value)
+				{
+				$setting_value_ary=explode("|", $setting_value);
+				for ($i=0; $i<count($setting_value_ary); $i++)
+					{
+					$oso_ary=explode(",", $setting_value_ary[$i]);
+					if (strlen($oso_ary[0])>0 && strlen($oso_ary[1])>0)
+						{
+						$outcome_status_overrides["$oso_ary[0]"]=$oso_ary[1];
+						}
+					}
+				}
+
 			if ($setting_name=="SLA_LEVEL_PCT_ingroups" && $setting_value)
 				{
 				$sla_percents=explode(",", $setting_value);
@@ -7,13 +7,14 @@
 # 
 # CHANGELOG:
 # 220825-1603 - First build
+# 230123-1825 - Changed require statements to local files
 #

-require("../vicidial/dbconnect_mysqli.php");
-require("../vicidial/functions.php");
+require("dbconnect_mysqli.php");
+require("functions.php");
 header("Content-type: text/css");

-require("../vicidial/screen_colors.php");
+require("screen_colors.php");
 ?>
 div.help_info {position:absolute; top:0; left:0; display:none;}

@@ -7,13 +7,14 @@
 # 
 # CHANGELOG:
 # 220825-1602 - First build
+# 230123-1830 - Changed require statements to use local files, not relative
 #

-require("../vicidial/dbconnect_mysqli.php");
-require("../vicidial/functions.php");
+require("dbconnect_mysqli.php");
+require("functions.php");
 header("Content-type: text/css");

-require("../vicidial/screen_colors.php");
+require("screen_colors.php");
 ?>

 /*
@@ -9,8 +9,8 @@

 $startMS = microtime();

-#$version = '2.14-1';
-#$build = '220825-1601';
+#$version = '2.14-873';
+#$build = '230127-1750';

 header ("Content-type: text/html; charset=utf-8");

@@ -564,7 +564,7 @@ if ($widget_type=="LIVE_QUEUE_INFO")
 	}

 if ($widget_type=="LOGO")
-	{ 
+	{
 	$logo_stmt="select web_logo from vicidial_screen_colors, system_settings where colors_id=admin_screen_colors;";
 	$logo_rslt=mysql_to_mysqli($logo_stmt, $link);
 	if (mysqli_num_rows($logo_rslt)>0)
@@ -9,8 +9,8 @@

 $startMS = microtime();

-#$version = '2.14-1';
-#$build = '220825-1600';
+#$version = '2.14-873';
+#$build = '230127-1750';

 header ("Content-type: text/html; charset=utf-8");

@@ -5,6 +5,7 @@
 # 
 # CHANGELOG:
 # 220825-1611 - First build
+# 230126-1158 - Added recording log access, QXZ translation
 #

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
@@ -25,7 +26,7 @@ if (isset($_GET["detail_span_height"]))			{$detail_span_height=$_GET["detail_spa

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug,admin_screen_colors,admin_web_directory FROM system_settings;";
+$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug,admin_screen_colors,admin_web_directory,log_recording_access FROM system_settings;";
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysqli_num_rows($rslt);
@@ -44,6 +45,7 @@ if ($qm_conf_ct > 0)
 	$SSallow_web_debug =			$row[9];
 	$SSadmin_screen_colors =		$row[10];
 	$SSadmin_web_directory =		$row[11];
+	$log_recording_access =			$row[12];
 	}
 if ($SSallow_web_debug < 1) {$DB=0;}
 ##### END SETTINGS LOOKUP #####
@@ -78,12 +80,12 @@ $closecallid=$lookup_data[1];
 ### Lookup of call details for display
 if (!$closecallid)
 	{
-	$stmt="select date_format(call_date, '%m/%d - %H:%i:%s') as call_date, phone_number, campaign_id, 0 as ivr, '0' as wait, length_in_sec as duration, '1' as queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as dnis, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, 0 as xfercallid, 'O' as direction from vicidial_log where uniqueid='$uniqueid'";
+	$stmt="select date_format(call_date, '%m/%d - %H:%i:%s') as call_date, phone_number, campaign_id, 0 as ivr, '0' as wait, length_in_sec as duration, '1' as queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as dnis, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, 0 as xfercallid, 'O' as direction, lead_id from vicidial_log where uniqueid='$uniqueid'";
 	$vicidial_id=$uniqueid;
 	}
 else
 	{
-	$stmt="select date_format(call_date, '%m/%d - %H:%i:%s') as call_date, phone_number, campaign_id, 0 as ivr, queue_seconds as wait, length_in_sec-queue_seconds as duration, queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as dnis, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, xfercallid, 'I' as direction from vicidial_closer_log where uniqueid='$uniqueid' and closecallid='$closecallid'";
+	$stmt="select date_format(call_date, '%m/%d - %H:%i:%s') as call_date, phone_number, campaign_id, 0 as ivr, queue_seconds as wait, length_in_sec-queue_seconds as duration, queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as dnis, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, xfercallid, 'I' as direction, lead_id from vicidial_closer_log where uniqueid='$uniqueid' and closecallid='$closecallid'";
 	$vicidial_id=$closecallid;
 	}

@@ -104,7 +106,12 @@ if ($row["xfercallid"]==0 || $call_type=="ivr") # Possible origin call, need to
 	}
 $dnis=GetDNIS($uniqueid);
 $recording_array=GetRecording($vicidial_id);
-	$recording_link="<a href='$recording_array[1]'>$recording_array[0]</a>";
+
+if ($log_recording_access<1) 
+	{$recording_link="<a href='$recording_array[1]'>$recording_array[0]</a>";}
+else
+	{$recording_link = "<a href=\"recording_log_redirect.php?recording_id=$recording_array[2]&lead_id=$row[lead_id]&search_archived_data=$search_archived_data\" target=\"_blank\">$recording_array[0]</a>";}
+	
 # $xfer_array=GetTransferInfo($uniqueid);

 echo "<table border=0 width='100%' bgcolor='#FFF'><tr>";
@@ -125,7 +132,7 @@ echo "</td>";
 echo "</tr>";
 #echo "<tr><td colspan='2'>";
 #echo "<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'></td></tr>";
-echo "<tr><td colspan='2'><input type='button' class='actButton' value='Call details' onClick=\"ToggleVisibility('all_call_details', 'block'); ToggleVisibility('all_ivr_details', 'none');\"> $NWB#VERM_display_call_details$NWE&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;<input type='button' class='actButton' value='IVR events: $ivr_events' onClick=\"ToggleVisibility('all_call_details', 'none'); ToggleVisibility('all_ivr_details', 'block');\"> $NWB#VERM_display_call_details-IVR$NWE</td></tr>";
+echo "<tr><td colspan='2'><input type='button' class='actButton' value='"._QXZ("Call details")."' onClick=\"ToggleVisibility('all_call_details', 'block'); ToggleVisibility('all_ivr_details', 'none');\"> $NWB#VERM_display_call_details$NWE&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;<input type='button' class='actButton' value='IVR events: $ivr_events' onClick=\"ToggleVisibility('all_call_details', 'none'); ToggleVisibility('all_ivr_details', 'block');\"> $NWB#VERM_display_call_details-IVR$NWE</td></tr>";

 echo "<tr><td colspan='2'>";

@@ -233,11 +240,11 @@ function GetRecording($vicidial_id)

 	$rec_str="";

-	$rec_stmt="select filename, location from recording_log where vicidial_id='$vicidial_id'";
+	$rec_stmt="select filename, location, recording_id from recording_log where vicidial_id='$vicidial_id'";
 	$rec_rslt=mysqli_query($link, $rec_stmt);
 	$rec_row=mysqli_fetch_array($rec_rslt);

-	return array("$rec_row[filename]", "$rec_row[location]");
+	return array("$rec_row[filename]", "$rec_row[location]", "$rec_row[recording_id]");
 	}

-?>
+?>
@@ -18,8 +18,8 @@ $help_file_time=0;
 if ( file_exists($help_file) )
 	{$help_file_time = filemtime($help_file);}

-require("../vicidial/dbconnect_mysqli.php");
-require("../vicidial/functions.php");
+require("dbconnect_mysqli.php");
+require("functions.php");

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -587,7 +587,7 @@ foreach ($output_array as $data_row)
 			{
 			if ($value && $value!="")
 				{
-				$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered', '80', '70')\"><svg width='20' height='20' viewBox='0 0 20 20' xmlns='http://www.w3.org/2000/svg' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
+				$HTML_output.="<td><a onClick=\"ShowCallDetails('$value', 'answered', '80', '70')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
 				}
 			else
 				{
@@ -1,5 +1,5 @@
-# version: 20220827175401
-VERM_admin-queue	Queue	<QXZ>A queue is a collection of campaigns and ingroups to report on - these are created and modified through the admin Queue Groups section if the user has the privileges to use them.</QXZ>
+# version: 20230227095801
+VERM_admin-queue	Queue	<QXZ>A queue is a collection of campaigns and ingroups to report on - these are created and modified through the admin section if the user has the privileges to use them.</QXZ>
 VERM_admin-report	Report	<QXZ>Enhanced report can run one of three report types - "All reports" will show all report sections enhanced reporting offers, "Quick agents reports" limits it to 5 report sections all relating to agent activity: ANSWERED, ANSWERED DETAILS, AGENTS, AGENT DETAILS, and OUTCOMES.  "Quick reports" generates two report sections, STATS and CALLS, that combine together specific sub-reports found under other report sections.</QXZ>
 VERM_admin-agent	Agent Report	<QXZ>You can run the "All reports" report type for a specific agent under the selected/default queue via selecting said agent from this dropdown, and then selecting a date interval underneath the dropdown.</QXZ>
 VERM_admin-qa	Quality Assessment	<QXZ>This is simply another link to the main wallboard.</QXZ>
@@ -0,0 +1,196 @@
+<?php
+# recording_log_redirect.php - audio recording access logging and redirect script
+# 
+# Copyright (C) 2022  Joe Johnson, Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+#
+# CHANGELOG
+# 160116-1349 - First Build
+# 170409-1538 - Added IP List validation code
+# 210401-1625 - Added no_redirect for logging when playing a Javascript audio object
+# 220227-0858 - Added allow_web_debug system setting
+#
+ 
+require("dbconnect_mysqli.php");
+require("functions.php");
+
+$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
+$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
+$PHP_SELF=$_SERVER['PHP_SELF'];
+$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
+$ip = getenv("REMOTE_ADDR");
+if (isset($_GET["recording_id"]))			{$recording_id=$_GET["recording_id"];}
+	elseif (isset($_POST["recording_id"]))	{$recording_id=$_POST["recording_id"];}
+if (isset($_GET["lead_id"]))				{$lead_id=$_GET["lead_id"];}
+	elseif (isset($_POST["lead_id"]))		{$lead_id=$_POST["lead_id"];}
+if (isset($_GET["no_redirect"]))				{$no_redirect=$_GET["no_redirect"];}
+	elseif (isset($_POST["no_redirect"]))		{$no_redirect=$_POST["no_redirect"];}
+if (isset($_GET["search_archived_data"]))			{$search_archived_data=$_GET["search_archived_data"];}
+	elseif (isset($_POST["search_archived_data"]))	{$search_archived_data=$_POST["search_archived_data"];}
+if (isset($_GET["DB"]))							{$DB=$_GET["DB"];}
+	elseif (isset($_POST["DB"]))				{$DB=$_POST["DB"];}
+
+$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
+
+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin,custom_fields_enabled,webroot_writable,allow_emails,enable_languages,language_method,active_modules,log_recording_access,allow_web_debug FROM system_settings;";
+$rslt=mysql_to_mysqli($stmt, $link);
+#if ($DB) {echo "$stmt\n";}
+$qm_conf_ct = mysqli_num_rows($rslt);
+if ($qm_conf_ct > 0)
+	{
+	$row=mysqli_fetch_row($rslt);
+	$non_latin =				$row[0];
+	$custom_fields_enabled =	$row[1];
+	$webroot_writable =			$row[2];
+	$allow_emails =				$row[3];
+	$SSenable_languages =		$row[4];
+	$SSlanguage_method =		$row[5];
+	$active_modules =			$row[6];
+	$log_recording_access =		$row[7];
+	$SSallow_web_debug =		$row[8];
+	}
+if ($SSallow_web_debug < 1) {$DB=0;}
+##### END SETTINGS LOOKUP #####
+###########################################
+
+$recording_id = preg_replace('/[^0-9]/','',$recording_id);
+$lead_id = preg_replace('/[^0-9]/','',$lead_id);
+$no_redirect = preg_replace('/[^-_0-9a-zA-Z]/','',$no_redirect);
+$search_archived_data = preg_replace("/\<|\>|\'|\"|\\\\|;/","",$search_archived_data);
+
+if ($non_latin < 1)
+	{
+	$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER);
+	$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW);
+	}
+else
+	{
+	$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
+	$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
+	}
+
+if ($search_archived_data) 
+	{$recording_log_table=use_archive_table("recording_log");}
+else
+	{$recording_log_table="recording_log";}
+
+
+$auth=0;
+$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
+if ($auth_message == 'GOOD')
+	{$auth=1;}
+
+if ($auth < 1)
+	{
+	$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
+	$log_stmt="insert into vicidial_recording_access_log(recording_id, lead_id, user, access_datetime, access_result, ip) VALUES('$recording_id', '$lead_id', '$PHP_AUTH_USER', now(), 'INVALID USER', '$ip');";
+	$log_rslt=mysql_to_mysqli($log_stmt, $link);
+	if ($auth_message == 'LOCK')
+		{
+		$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
+		Header ("Content-type: text/html; charset=utf-8");
+		echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
+		exit;
+		}
+	if ($auth_message == 'IPBLOCK')
+		{
+		$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
+		Header ("Content-type: text/html; charset=utf-8");
+		echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
+		exit;
+		}
+	Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
+	Header("HTTP/1.0 401 Unauthorized");
+	echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
+	exit;
+	}
+
+if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
+$rights_stmt = "SELECT access_recordings,selected_language from vicidial_users where user='$PHP_AUTH_USER';";
+if ($DB) {echo "|$stmt|\n";}
+$rights_rslt=mysql_to_mysqli($rights_stmt, $link);
+$rights_row=mysqli_fetch_row($rights_rslt);
+$access_recordings =	$rights_row[0];
+$VUselected_language =	$rights_row[1];
+
+# check their permissions
+if ( ( $access_recordings < 1 ) or ( $log_recording_access < 1 ) )
+	{
+	header ("Content-type: text/html; charset=utf-8");
+	echo _QXZ("You do not have permissions to access recordings")."\n";
+	$log_stmt="insert into vicidial_recording_access_log(recording_id, lead_id, user, access_datetime, access_result, ip) VALUES('$recording_id', '$lead_id', '$PHP_AUTH_USER', now(), 'INVALID PERMISSIONS', '$ip')";
+	$log_rslt=mysql_to_mysqli($log_stmt, $link);
+	exit;
+	}
+
+if (!$recording_id) 
+	{
+	exit;
+	} 
+else 
+	{
+	$rec_lookup_stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from ".$recording_log_table." where recording_id='$recording_id'";
+	$rec_lookup_rslt=mysql_to_mysqli($rec_lookup_stmt, $link);
+	if (mysqli_num_rows($rec_lookup_rslt)==0) 
+		{
+		$log_stmt="insert into vicidial_recording_access_log(recording_id, user, access_datetime, access_result, ip, lead_id) VALUES ('$recording_id', '$PHP_AUTH_USER', now(), 'NO RECORDING', '$ip', '$lead_id');";
+		$log_rslt=mysql_to_mysqli($log_stmt, $link);
+		echo _QXZ("Not a valid recording")."\n";
+		exit;
+		}
+	else 
+		{
+		$rec_row=mysqli_fetch_array($rec_lookup_rslt);
+		$lead_id=$rec_row["lead_id"];
+		$location=$rec_row["location"];
+
+		if (strlen($location)>2)
+			{
+			$URLserver_ip = $location;
+			$URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip);
+			$URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip);
+			$URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip);
+			$stmt="SELECT count(*) from servers where server_ip='$URLserver_ip';";
+			$rsltx=mysql_to_mysqli($stmt, $link);
+			$rowx=mysqli_fetch_row($rsltx);
+		
+			if ($rowx[0] > 0)
+				{
+				$stmt="SELECT recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';";
+				$rsltx=mysql_to_mysqli($stmt, $link);
+				$rowx=mysqli_fetch_row($rsltx);
+			
+				if (preg_match("/ALT_IP/i",$rowx[0]))
+					{
+					$location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location);
+					}
+				if (preg_match("/EXTERNAL_IP/i",$rowx[0]))
+					{
+					$location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location);
+					}
+				}
+			}
+		else
+			{
+			$log_stmt="insert into vicidial_recording_access_log(recording_id, lead_id, user, access_datetime, access_result, ip) VALUES ('$recording_id', '$lead_id', '$PHP_AUTH_USER', now(), 'RECORDING UNAVAILABLE', '$ip');";
+			$log_rslt=mysql_to_mysqli($log_stmt, $link);
+			echo _QXZ("Recording is not available yet.  Try again later.")."\n";
+			exit;
+			}
+		}
+	}
+
+$log_stmt="insert into vicidial_recording_access_log(recording_id, lead_id, user, access_datetime, access_result, ip) VALUES('$recording_id', '$lead_id', '$PHP_AUTH_USER', now(), 'ACCESSED', '$ip')";
+$log_rslt=mysql_to_mysqli($log_stmt, $link);
+
+if (!$no_redirect)
+	{
+	header("Location: $location");
+	}
+else
+	{
+	echo "OK"; // DO NOT TRANSLATE THIS - IT'S A FLAG FOR JAVASCRIPT
+	exit;
+	}
+?>
@@ -0,0 +1,56 @@
+<?php
+# 
+# screen_colors.php    version 2.14
+#
+# include file to generate screen colors - normally in admin_header.php, 
+# but most reports include admin_header.php after the colors need to be set
+#
+# Copyright (C) 2020  Joseph Johnson <freewermadmin@gmail.com>, Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+#
+#
+# CHANGES:
+# 170828-2345 - First Build
+# 200814-2247 - Added button color
+#
+
+##### BEGIN Define colors and logo #####
+$SSmenu_background='015B91';
+$SSframe_background='D9E6FE';
+$SSstd_row1_background='9BB9FB';
+$SSstd_row2_background='B9CBFD';
+$SSstd_row3_background='8EBCFD';
+$SSstd_row4_background='B6D3FC';
+$SSstd_row5_background='FFFFFF';
+$SSalt_row1_background='BDFFBD';
+$SSalt_row2_background='99FF99';
+$SSalt_row3_background='CCFFCC';
+$SSbutton_color='EFEFEF';
+
+$screen_color_stmt="SELECT admin_screen_colors from system_settings";
+$screen_color_rslt=mysql_to_mysqli($screen_color_stmt, $link);
+$screen_color_row=mysqli_fetch_row($screen_color_rslt);
+$agent_screen_colors="$screen_color_row[0]";
+
+if ($agent_screen_colors != 'default')
+	{
+	$asc_stmt = "SELECT menu_background,frame_background,std_row1_background,std_row2_background,std_row3_background,std_row4_background,std_row5_background,alt_row1_background,alt_row2_background,alt_row3_background,web_logo,button_color FROM vicidial_screen_colors where colors_id='$agent_screen_colors';";
+	$asc_rslt=mysql_to_mysqli($asc_stmt, $link);
+	$qm_conf_ct = mysqli_num_rows($asc_rslt);
+	if ($qm_conf_ct > 0)
+		{
+		$asc_row=mysqli_fetch_row($asc_rslt);
+		$SSmenu_background =            $asc_row[0];
+		$SSframe_background =           $asc_row[1];
+		$SSstd_row1_background =        $asc_row[2];
+		$SSstd_row2_background =        $asc_row[3];
+		$SSstd_row3_background =        $asc_row[4];
+		$SSstd_row4_background =        $asc_row[5];
+		$SSstd_row5_background =        $asc_row[6];
+		$SSalt_row1_background =        $asc_row[7];
+		$SSalt_row2_background =        $asc_row[8];
+		$SSalt_row3_background =        $asc_row[9];
+		$SSweb_logo =			$asc_row[10];
+		$SSbutton_color = 		$asc_row[11];
+		}
+	}
+?>
@@ -5969,12 +5969,13 @@ if ($SSscript_remove_js > 0)
 # 221230-2231 - Added Postal Codes Cities display
 # 230117-0838 - Added Agent Call Hangup Routing options, changed year to 2023
 # 230204-1642 - Added No Agent Call URL "ALT" multi-url options
+# 230227-1150 - Updated VERM code and notices
 #

 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time

-$admin_version = '2.14-873a';
-$build = '230204-1642';
+$admin_version = '2.14-874a';
+$build = '230227-1150';

 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -49639,6 +49640,13 @@ if ($ADD==999995)
 	echo "<tr bgcolor=#$SSstd_row4_background><td align=right valign=top><B><font size=2>"._QXZ("License").": </B></td><td align=left><font size=1> &nbsp; "._QXZ("classAudioFile is licensed under the")." <a href=\"http://www.opensource.org/licenses/gpl-license.html\" target=\"_blank\">GPL "._QXZ("open source license")."</a></td></tr>\n";
 	echo "<tr bgcolor=#$SSstd_row4_background><td align=right valign=top nowrap><B><font size=2>"._QXZ("Source Code").": </B></td><td align=left><font size=1> &nbsp; "._QXZ("classAudioFile original source code is available at")." <a href=\"https://www.phpclasses.org/audiofile\" target=\"_blank\">"._QXZ("this link")."</a>.</td></tr>\n";

+	echo "<tr><td colspan=3> &nbsp; </tr>";
+
+	echo "<tr bgcolor=#$SSstd_row4_background><td align=right valign=middle rowspan=3 nowrap><B><font size=3>"._QXZ("Jquery").": </B></td>";
+	echo "<td align=right valign=top><B><font size=2>"._QXZ("Copyright").": </B></td><td align=left><font size=1> &nbsp; "._QXZ("The Jquery javascript library was written by OpenJS Foundation contributors").", &copy; 2023</td></tr>\n";
+	echo "<tr bgcolor=#$SSstd_row4_background><td align=right valign=top><B><font size=2>"._QXZ("License").": </B></td><td align=left><font size=1> &nbsp; "._QXZ("Jquery is licensed under the")." <a href=\"https://jquery.org/license/\" target=\"_blank\">MIT "._QXZ("open source license")."</a></td></tr>\n";
+	echo "<tr bgcolor=#$SSstd_row4_background><td align=right valign=top nowrap><B><font size=2>"._QXZ("Source Code").": </B></td><td align=left><font size=1> &nbsp; "._QXZ("Jquery original source code is available at")." <a href=\"https://jquery.com/download/\" target=\"_blank\">"._QXZ("this link")."</a>.</td></tr>\n";
+
 	echo "</TABLE></center>\n";
 	}
 ##### END copyright trademark license page #####