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Updates for VERM in the admin web screens

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git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-02-27 16:55:00 +00:00
parent 6499c0adf0
commit 70e9be89a4
40 changed files with 15830 additions and 225 deletions
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agc_2-X/trunk/www/VERM/VERM_global_vars.inc
+26 -16
View File
@@ -5,6 +5,7 @@
#
# CHANGELOG:
# 220825-1622 - First build
# 230106-1317 - Added missing QXZ, added pull of selectable statuses, human answered statues now include DISPO and SYSTEM
#
if (isset($_GET["start_date"])) {$start_date=$_GET["start_date"];}
@@ -305,8 +306,17 @@ while ($sale_row=mysqli_fetch_array($sale_rslt))
array_push($sale_array["$sale_row[campaign_id]"], $sale_row["status"]);
}
$selectable_array=array("SYSTEM" => array());
$selectable_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where selectable='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where selectable='Y'";
$selectable_rslt=mysql_to_mysqli($selectable_stmt, $link);
while ($selectable_row=mysqli_fetch_array($selectable_rslt))
{
if (!array_key_exists("$selectable_row[campaign_id]", $selectable_array)) {$selectable_array["$selectable_row[campaign_id]"]=array();}
array_push($selectable_array["$selectable_row[campaign_id]"], $selectable_row["status"]);
}
$human_ans_array=array("SYSTEM" => array());
$human_ans_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where human_answered='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where human_answered='Y'";
$human_ans_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where human_answered='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where human_answered='Y' UNION select 'DISPO', 'SYSTEM'";
$human_ans_rslt=mysql_to_mysqli($human_ans_stmt, $link);
while ($human_ans_row=mysqli_fetch_array($human_ans_rslt))
{
@@ -442,20 +452,20 @@ $border_colors=array("#00FF00", "#FF0000", "#0000FF", "#FFFF00", "#FF00FF", "#00
###########################
### REPORT FULL NAMES ###
$report_full_names_array["ANSWERED"]="Answered calls";
$report_full_names_array["ANSWERED_DT"]="Answered calls details";
$report_full_names_array["UNANSWERED"]="Unanswered calls";
$report_full_names_array["UNANSWERED_DT"]="Unanswered calls details";
$report_full_names_array["IVR"]="IVR call statistics";
$report_full_names_array["AREA"]="Answered/unanswered call counts by area code";
$report_full_names_array["ATT"]="Inbound call distribution";
$report_full_names_array["DAY"]="Call reports - day/date breakdown";
$report_full_names_array["HOUR"]="Call reports - hourly breakdown";
$report_full_names_array["DOW"]="Call reports - day-of-week breakdown";
$report_full_names_array["AGENTS"]="Agent statistics";
$report_full_names_array["AGENTS_DT"]="Agent call details";
$report_full_names_array["OUTCOMES"]="Outcome/status call statistics";
$report_full_names_array["STATS"]="Selected call statistics";
$report_full_names_array["CALLS"]="Combined answered/unanswered call details";
$report_full_names_array["ANSWERED"]=_QXZ("Answered calls");
$report_full_names_array["ANSWERED_DT"]=_QXZ("Answered calls details");
$report_full_names_array["UNANSWERED"]=_QXZ("Unanswered calls");
$report_full_names_array["UNANSWERED_DT"]=_QXZ("Unanswered calls details");
$report_full_names_array["IVR"]=_QXZ("IVR call statistics");
$report_full_names_array["AREA"]=_QXZ("Answered/unanswered call counts by area code");
$report_full_names_array["ATT"]=_QXZ("Inbound call distribution");
$report_full_names_array["DAY"]=_QXZ("Call reports - day/date breakdown");
$report_full_names_array["HOUR"]=_QXZ("Call reports - hourly breakdown");
$report_full_names_array["DOW"]=_QXZ("Call reports - day-of-week breakdown");
$report_full_names_array["AGENTS"]=_QXZ("Agent statistics");
$report_full_names_array["AGENTS_DT"]=_QXZ("Agent call details");
$report_full_names_array["OUTCOMES"]=_QXZ("Outcome/status call statistics");
$report_full_names_array["STATS"]=_QXZ("Selected call statistics");
$report_full_names_array["CALLS"]=_QXZ("Combined answered/unanswered call details");
#########################
?>