Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours.

git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-08 17:23:16 +00:00
parent ca8f4964fd
commit 760c97b115
6 changed files with 67 additions and 22 deletions
@@ -1032,8 +1032,8 @@ if (isset($_GET["phone_context"]))				{$phone_context=$_GET["phone_context"];}
 	elseif (isset($_POST["phone_context"]))		{$phone_context=$_POST["phone_context"];}
 if (isset($_GET["carrier_logging_active"]))				{$carrier_logging_active=$_GET["carrier_logging_active"];}
 	elseif (isset($_POST["carrier_logging_active"]))	{$carrier_logging_active=$_POST["carrier_logging_active"];}
-
-
+if (isset($_GET["drop_lockout_time"]))				{$drop_lockout_time=$_GET["drop_lockout_time"];}
+	elseif (isset($_POST["drop_lockout_time"]))		{$drop_lockout_time=$_POST["drop_lockout_time"];}

 	if (isset($script_id)) {$script_id= strtoupper($script_id);}
 	if (isset($lead_filter_id)) {$lead_filter_id = strtoupper($lead_filter_id);}
@@ -1334,6 +1334,7 @@ if ($non_latin < 1)
 	$active_voicemail_server = ereg_replace("[^\.0-9]","",$active_voicemail_server);
 	$auto_dial_limit = ereg_replace("[^\.0-9]","",$auto_dial_limit);
 	$adaptive_dropped_percentage = ereg_replace("[^\.0-9]","",$adaptive_dropped_percentage);
+	$drop_lockout_time = ereg_replace("[^\.0-9]","",$drop_lockout_time);

 	### ALPHA-NUMERIC and spaces and hash and star and comma
 	$xferconf_a_dtmf = ereg_replace("[^ \,\*\#0-9a-zA-Z]","",$xferconf_a_dtmf);
@@ -1793,11 +1794,12 @@ else
 # 90531-2339 - Added Dynamic options for Call Menu
 # 90605-0248 - Added carrier_logging_active servers option
 # 90607-1716 - Changed drop percent limit to allow for 0.1 steps under 3%
+# 90608-0944 - Added Drop Lockout Time feature to Campaign Detail Modification screen
 #
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time

-$admin_version = '2.2.0-193';
-$build = '90607-1716';
+$admin_version = '2.2.0-194';
+$build = '90608-0944';

 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -3163,6 +3165,11 @@ if ($SSoutbound_autodial_active > 0)
 	<BR>
 	<B>Lead Filter -</B> This is a method of filtering your leads using a fragment of a SQL query. Use this feature with caution, it is easy to stop dialing accidentally with the slightest alteration to the SQL statement. Default is NONE.

+	<BR>
+	<A NAME="vicidial_campaigns-drop_lockout_time">
+	<BR>
+	<B>Drop Lockout Time -</B> This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0.
+
 	<BR>
 	<A NAME="vicidial_campaigns-force_reset_hopper">
 	<BR>
@@ -5437,11 +5444,12 @@ if ($ADD==73)
 	echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
 	echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";

-	$stmt="SELECT dial_statuses,local_call_time,lead_filter_id from vicidial_campaigns where campaign_id='$campaign_id';";
+	$stmt="SELECT dial_statuses,local_call_time,lead_filter_id,drop_lockout_time from vicidial_campaigns where campaign_id='$campaign_id';";
 	$rslt=mysql_query($stmt, $link);
 	$row=mysql_fetch_row($rslt);
 	$dial_statuses =		$row[0];
 	$local_call_time =		$row[1];
+	$drop_lockout_time =	$row[3];
 	if ($lead_filter_id=='')
 		{
 		$lead_filter_id =	$row[2];
@@ -5481,7 +5489,7 @@ if ($ADD==73)
 	echo "<B>CALL TIME:</B> $local_call_time<BR><BR>\n";

 	### call function to calculate and print dialable leads
-	dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$fSQL);
+	dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$drop_lockout_time,$fSQL);

 	echo "<BR><BR>\n";
 	echo "</BODY></HTML>\n";
@@ -7829,7 +7837,7 @@ if ($ADD==20)
 			{
 			echo "<br><B>CAMPAIGN COPIED: $campaign_id copied from $source_campaign_id</B>\n";

-			$stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten from vicidial_campaigns where campaign_id='$source_campaign_id';";
+			$stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time from vicidial_campaigns where campaign_id='$source_campaign_id';";
 			$rslt=mysql_query($stmt, $link);

 			$stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');";
@@ -10204,6 +10212,7 @@ if ($ADD==41)
 			$survey_xfer_exten =			'8300';
 			$voicemail_ext =				'';
 			$cpd_amd_action =				'DISABLED';
+			$drop_lockout_time =			'0';
 			}
 		if (ereg('list_activation',$stage))
 			{
@@ -10275,7 +10284,7 @@ if ($ADD==41)
 				if ( (!ereg("DISABLED",$list_order_mix)) and ($hopper_level < 100) )
 					{$hopper_level='100';}

-				$stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call' where campaign_id='$campaign_id';";
+				$stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time' where campaign_id='$campaign_id';";
 				$rslt=mysql_query($stmtA, $link);

 				if ($reset_hopper == 'Y')
@@ -14415,6 +14424,7 @@ if ($ADD==31)
 		$survey_fourth_audio_file = $row[113];
 		$survey_fourth_status = $row[114];
 		$survey_fourth_exten = $row[115];
+		$drop_lockout_time = $row[116];

 	if (ereg("DISABLED",$list_order_mix))
 		{$DEFlistDISABLE = '';	$DEFstatusDISABLED=0;}
@@ -14765,6 +14775,8 @@ if ($ADD==31)
 			echo "<option selected value=\"$lead_filter_id\">$lead_filter_id - $filtername_list[$lead_filter_id]</option>\n";
 			echo "</select>$NWB#vicidial_campaigns-lead_filter_id$NWE</td></tr>\n";

+			echo "<tr bgcolor=#B6D3FC><td align=right>Drop Lockout Time: </td><td align=left><input type=text name=drop_lockout_time size=6 maxlength=6 value=\"$drop_lockout_time\"> $NWB#vicidial_campaigns-drop_lockout_time$NWE</td></tr>\n";
+
 			echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>20</option><option>50</option><option>100</option><option>200</option><option>500</option><option>700</option><option>1000</option><option>2000</option><option SELECTED>$hopper_level</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";

 			echo "<tr bgcolor=#B6D3FC><td align=right>Force Reset of Hopper: </td><td align=left><select size=1 name=reset_hopper><option>Y</option><option SELECTED>N</option></select>$NWB#vicidial_campaigns-force_reset_hopper$NWE</td></tr>\n";
@@ -15182,7 +15194,7 @@ if ($ADD==31)
 		if ($display_dialable_count == 'Y')
 			{
 			### call function to calculate and print dialable leads
-			dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$fSQL);
+			dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$drop_lockout_time,$fSQL);
 			echo " - <font size=1><a href=\"$PHP_SELF?ADD=31&campaign_id=$campaign_id&stage=hide_dialable\">HIDE</a></font><BR><BR>";
 			}
 		else
@@ -15728,6 +15740,7 @@ if ($ADD==34)
 		$default_xfer_group = $row[67];
 		$campaign_allow_inbound = $row[65];
 		$default_xfer_group = $row[67];
+		$drop_lockout_time = $row[116];

 	if (ereg("DISABLED",$list_order_mix))
 		{$DEFlistDISABLE = '';	$DEFstatusDISABLED=0;}
@@ -16143,7 +16156,7 @@ if ($ADD==34)
 			if ($display_dialable_count == 'Y')
 				{
 				### call function to calculate and print dialable leads
-				dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$fSQL);
+				dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$drop_lockout_time,$fSQL);
 				echo " - <font size=1><a href=\"$PHP_SELF?ADD=34&campaign_id=$campaign_id&stage=hide_dialable\">HIDE</a></font><BR><BR>";
 				}
 			else
@@ -21936,7 +21949,7 @@ exit;


 ##### CALCULATE DIALABLE LEADS #####
-function dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$fSQL)
+function dialable_leads($DB,$link,$local_call_time,$dial_statuses,$camp_lists,$drop_lockout_time,$fSQL)
 {
 ##### BEGIN calculate what gmt_offset_now values are within the allowed local_call_time setting ###
 if (isset($camp_lists))
@@ -22237,7 +22250,6 @@ if (isset($camp_lists))
 			$default_gmt = "$default_gmt'99'";
 			$all_gmtSQL = "(gmt_offset_now IN($default_gmt) $ct_statesSQL) $ct_state_gmt_SQL";

-
 			$dial_statuses = preg_replace("/ -$/","",$dial_statuses);
 			$Dstatuses = explode(" ", $dial_statuses);
 			$Ds_to_print = (count($Dstatuses) - 0);
@@ -22251,7 +22263,16 @@ if (isset($camp_lists))
 			$Dsql = preg_replace("/,$/","",$Dsql);
 			if (strlen($Dsql) < 2) {$Dsql = "''";}

-			$stmt="SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN($Dsql) and list_id IN($camp_lists) and ($all_gmtSQL) $fSQL";
+			$DLTsql='';
+			if ($drop_lockout_time > 0)
+				{
+				$DLseconds = ($drop_lockout_time * 3600);
+				$DLseconds = floor($DLseconds);
+				$DLseconds = intval("$DLseconds");
+				$DLTsql = "and ( ( (status IN('DROP','XDROP')) and (last_local_call_time < CONCAT(DATE_ADD(NOW(), INTERVAL -$DLseconds SECOND),' ',CURTIME()) ) ) or (status NOT IN('DROP','XDROP')) )";
+				}
+
+			$stmt="SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN($Dsql) and list_id IN($camp_lists) and ($all_gmtSQL) $DLTsql $fSQL";
 			#$DB=1;
 			if ($DB) {echo "$stmt\n";}
 			$rslt=mysql_query($stmt, $link);