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Added new options to enable the recent changes to the UK OFCOM Drop Rate

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calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-05-16 03:29:38 +00:00
parent 07144004b8
commit 79662d7066
10 changed files with 735 additions and 151 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+63 -55
View File
@@ -956,7 +956,8 @@ am_message_wildcards ENUM('Y','N') default 'N',
manual_dial_timeout VARCHAR(3) default '',
routing_initiated_recordings ENUM('Y','N') default 'N',
manual_dial_hopper_check ENUM('Y','N') default 'N',
callback_useronly_move_minutes MEDIUMINT(5) UNSIGNED default '0'
callback_useronly_move_minutes MEDIUMINT(5) UNSIGNED default '0',
ofcom_uk_drop_calc ENUM('Y','N') default 'N'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -1002,7 +1003,8 @@ unworkable ENUM('Y','N') default 'N',
scheduled_callback ENUM('Y','N') default 'N',
completed ENUM('Y','N') default 'N',
min_sec INT(5) UNSIGNED default '0',
max_sec INT(5) UNSIGNED default '0'
max_sec INT(5) UNSIGNED default '0',
answering_machine ENUM('Y','N') default 'N'
) ENGINE=MyISAM;
CREATE TABLE vicidial_campaign_statuses (
@@ -1021,6 +1023,7 @@ scheduled_callback ENUM('Y','N') default 'N',
completed ENUM('Y','N') default 'N',
min_sec INT(5) UNSIGNED default '0',
max_sec INT(5) UNSIGNED default '0',
answering_machine ENUM('Y','N') default 'N',
index (campaign_id)
) ENGINE=MyISAM;
@@ -1406,7 +1409,7 @@ update_time TIMESTAMP,
dialable_leads INT(9) UNSIGNED default '0',
calls_today INT(9) UNSIGNED default '0',
answers_today INT(9) UNSIGNED default '0',
drops_today INT(9) UNSIGNED default '0',
drops_today DECIMAL(12,3) default '0',
drops_today_pct VARCHAR(6) default '0',
drops_answers_today_pct VARCHAR(6) default '0',
calls_hour INT(9) UNSIGNED default '0',
@@ -1446,7 +1449,9 @@ agent_calls_today INT(9) UNSIGNED default '0',
agent_wait_today BIGINT(14) UNSIGNED default '0',
agent_custtalk_today BIGINT(14) UNSIGNED default '0',
agent_acw_today BIGINT(14) UNSIGNED default '0',
agent_pause_today BIGINT(14) UNSIGNED default '0'
agent_pause_today BIGINT(14) UNSIGNED default '0',
answering_machines_today INT(9) UNSIGNED default '0',
agenthandled_today INT(9) UNSIGNED default '0'
) ENGINE=MyISAM;
CREATE TABLE vicidial_dnc (
@@ -1652,7 +1657,8 @@ log_recording_access ENUM('0', '1') default '0',
report_default_format ENUM('TEXT', 'HTML') default 'TEXT',
alt_ivr_logging ENUM('0', '1') default '0',
admin_row_click ENUM('0', '1') default '1',
admin_screen_colors VARCHAR(20) default 'default'
admin_screen_colors VARCHAR(20) default 'default',
ofcom_uk_drop_calc ENUM('1','0') default '0'
) ENGINE=MyISAM;
CREATE TABLE vicidial_campaigns_list_mix (
@@ -2187,9 +2193,11 @@ group_id VARCHAR(20) PRIMARY KEY NOT NULL,
update_time TIMESTAMP,
calls_today INT(9) UNSIGNED default '0',
answers_today INT(9) UNSIGNED default '0',
drops_today INT(9) UNSIGNED default '0',
drops_today DOUBLE(12,3) default '0',
drops_today_pct VARCHAR(6) default '0',
drops_answers_today_pct VARCHAR(6) default '0'
drops_answers_today_pct VARCHAR(6) default '0',
answering_machines_today INT(9) UNSIGNED default '0',
agenthandled_today INT(9) UNSIGNED default '0'
) ENGINE=MyISAM;
CREATE TABLE vicidial_process_triggers (
@@ -3709,53 +3717,53 @@ INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last
INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last_name,address1,city,state,postal_code,country_code,gender,email) values('NEW','101','1','7275551212','Matt','lead06','1234 Fake St.','Clearwater','FL','33760','USA','M','test@test.com');
INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last_name,address1,city,state,postal_code,country_code,gender,email) values('NEW','101','1','7275551212','Matt','lead07','1234 Fake St.','Clearwater','FL','33760','USA','M','test@test.com');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('NEW','New Lead','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('QUEUE','Lead To Be Called','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('INCALL','Lead Being Called','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DROP','Agent Not Available','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('XDROP','Agent Not Available IN','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('NA','No Answer AutoDial','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('CALLBK','Call Back','Y','Y','UNDEFINED','N','N','Y','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('CBHOLD','Call Back Hold','N','Y','UNDEFINED','N','N','Y','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('A','Answering Machine','Y','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AA','Answering Machine Auto','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AM','Answering Machine SentToMesg','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AL','Answering Machine Msg Played','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AFAX','Fax Machine Auto','N','N','UNDEFINED','N','N','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AB','Busy Auto','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('B','Busy','Y','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DC','Disconnected Number','Y','N','UNDEFINED','N','N','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('ADC','Disconnected Number Auto','N','N','UNDEFINED','N','N','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DEC','Declined Sale','Y','Y','UNDEFINED','N','N','Y','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DNC','DO NOT CALL','Y','Y','UNDEFINED','N','Y','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DNCL','DO NOT CALL Hopper Sys Match','N','N','UNDEFINED','N','Y','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('DNCC','DO NOT CALL Hopper Camp Match','N','N','UNDEFINED','N','Y','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SALE','Sale Made','Y','Y','UNDEFINED','Y','N','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('N','No Answer','Y','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('NI','Not Interested','Y','Y','UNDEFINED','N','N','Y','Y','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('NP','No Pitch No Price','Y','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('PU','Call Picked Up','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('PM','Played Message','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('XFER','Call Transferred','Y','Y','UNDEFINED','N','N','Y','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('ERI','Agent Error','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SVYEXT','Survey sent to Extension','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SVYVM','Survey sent to Voicemail','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SVYHU','Survey Hungup','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SVYREC','Survey sent to Record','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('QVMAIL','Queue Abandon Voicemail Left','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('RQXFER','Re-Queue','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('TIMEOT','Inbound Queue Timeout Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('AFTHRS','Inbound After Hours Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('NANQUE','Inbound No Agent No Queue Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('PDROP','Outbound Pre-Routing Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('IVRXFR','Outbound drop to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('SVYCLM','Survey sent to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('MLINAT','Multi-Lead auto-alt set inactv','N','Y','UNDEFINED','N','N','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('MAXCAL','Inbound Max Calls Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('LRERR','Outbound Local Channel Res Err','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('QCFAIL','QC_FAIL_CALLBK','N','Y','QC','N','N','Y','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('ADCT','Disconnected Number Temporary','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('LSMERG','Agent lead search old lead mrg','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NEW','New Lead','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('QUEUE','Lead To Be Called','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('INCALL','Lead Being Called','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DROP','Agent Not Available','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('XDROP','Agent Not Available IN','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NA','No Answer AutoDial','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('CALLBK','Call Back','Y','Y','UNDEFINED','N','N','Y','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('CBHOLD','Call Back Hold','N','Y','UNDEFINED','N','N','Y','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('A','Answering Machine','Y','N','UNDEFINED','N','N','N','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AA','Answering Machine Auto','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AM','Answering Machine SentToMesg','N','N','UNDEFINED','N','N','N','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AL','Answering Machine Msg Played','N','N','UNDEFINED','N','N','N','N','N','N','N','Y');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AFAX','Fax Machine Auto','N','N','UNDEFINED','N','N','N','N','Y','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AB','Busy Auto','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('B','Busy','Y','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DC','Disconnected Number','Y','N','UNDEFINED','N','N','N','N','Y','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('ADC','Disconnected Number Auto','N','N','UNDEFINED','N','N','N','N','Y','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DEC','Declined Sale','Y','Y','UNDEFINED','N','N','Y','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DNC','DO NOT CALL','Y','Y','UNDEFINED','N','Y','N','N','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DNCL','DO NOT CALL Hopper Sys Match','N','N','UNDEFINED','N','Y','N','N','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('DNCC','DO NOT CALL Hopper Camp Match','N','N','UNDEFINED','N','Y','N','N','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SALE','Sale Made','Y','Y','UNDEFINED','Y','N','N','N','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('N','No Answer','Y','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NI','Not Interested','Y','Y','UNDEFINED','N','N','Y','Y','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NP','No Pitch No Price','Y','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('PU','Call Picked Up','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('PM','Played Message','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('XFER','Call Transferred','Y','Y','UNDEFINED','N','N','Y','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('ERI','Agent Error','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYEXT','Survey sent to Extension','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYVM','Survey sent to Voicemail','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYHU','Survey Hungup','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYREC','Survey sent to Record','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('QVMAIL','Queue Abandon Voicemail Left','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('RQXFER','Re-Queue','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('TIMEOT','Inbound Queue Timeout Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AFTHRS','Inbound After Hours Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NANQUE','Inbound No Agent No Queue Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('PDROP','Outbound Pre-Routing Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('IVRXFR','Outbound drop to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYCLM','Survey sent to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('MLINAT','Multi-Lead auto-alt set inactv','N','Y','UNDEFINED','N','N','N','N','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('MAXCAL','Inbound Max Calls Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('LRERR','Outbound Local Channel Res Err','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('QCFAIL','QC_FAIL_CALLBK','N','Y','QC','N','N','Y','N','N','Y','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('ADCT','Disconnected Number Temporary','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('LSMERG','Agent lead search old lead mrg','N','N','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_qc_codes (code,code_name,qc_result_type) VALUES ('QCPASS','PASS','PASS');
INSERT INTO vicidial_qc_codes (code,code_name,qc_result_type) VALUES ('QCFAIL','FAIL','FAIL');
@@ -3766,4 +3774,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1459',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1460',db_schema_update_date=NOW(),reload_timestamp=NOW();