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Added SWAP_PARK_CUSTOMER|SWAP_PARK_XFER|HANGUP_XFER_GRAB_CUSTOMER options for park_call Agent API function

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git-svn-id: svn://192.168.202.10@3840 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2024-06-26 03:16:51 +00:00
parent ac8cfb096f
commit 7d272a523f
3 changed files with 23 additions and 4 deletions
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agc_2-X/trunk/docs/AGENT_API.txt
+4 -1
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@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2024-04-29
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2024-06-24
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -670,6 +670,9 @@ VALUES:
GRAB_IVR_CUSTOMER - grab customer from the park ivr and send them to the agent session
PARK_XFER - send third party call to the park extension as defined in the campaign the agent is logged into
GRAB_XFER - grab third party call from the park extension and send them to the agent session
SWAP_PARK_CUSTOMER - send customer to the park extension and grab third party call from the park extension and send them to the agent session
SWAP_PARK_XFER - send third party call to the park extension and grab customer from the park extension and send them to the agent session
HANGUP_XFER_GRAB_CUSTOMER - hangup the third party line and grab customer from park extension
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=park_call&value=PARK_CUSTOMER
agc_2-X/trunk/www/agc/vicidial.php
+18 -2
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@@ -740,10 +740,11 @@
# 240416-1750 - Fix for HotKey issue #1518
# 240420-2228 - ConfBridge code added
# 240429-2237 - Added PARK_XFER|GRAB_XFER options for park_call API function
# 240624-1357 - Added SWAP_PARK_CUSTOMER|SWAP_PARK_XFER|HANGUP_XFER_GRAB_CUSTOMER options for park_call API function
#
$version = '2.14-706c';
$build = '240429-2237';
$version = '2.14-707c';
$build = '240624-1357';
$php_script = 'vicidial.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=103;
@@ -8278,6 +8279,21 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
{mainxfer_send_redirect('ParKXfeR',lastxferchannel,server_ip,'','','','YES');}
if (api_parkcustomer == 'GRAB_XFER')
{mainxfer_send_redirect('FROMParKXfeR',lastxferchannel,server_ip,'','','','YES');}
if (api_parkcustomer == 'SWAP_PARK_XFER')
{
mainxfer_send_redirect('ParKXfeR',lastxferchannel,server_ip,'','','','YES');
mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);
}
if (api_parkcustomer == 'SWAP_PARK_CUSTOMER')
{
mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);
mainxfer_send_redirect('FROMParKXfeR',lastxferchannel,server_ip,'','','','YES');
}
if (api_parkcustomer == 'HANGUP_XFER_GRAB_CUSTOMER')
{
xfercall_send_hangup();
mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);
}
if (api_dtmf.length > 0)
{
var REGdtmfPOUND = new RegExp("P","g");
agc_2-X/trunk/www/vicidial/non_agent_api.php
+1 -1
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@@ -8408,7 +8408,7 @@ if ($function == 'update_campaign')
}
if (strlen($hopper_level) > 0)
{
if ( ($hopper_level > 2000) or ($hopper_level < 1) )
if ( ($hopper_level > 5000) or ($hopper_level < 1) )
{
$result = 'ERROR';
$result_reason = "update_campaign HOPPER LEVEL MUST BE FROM 1 TO 2000, THIS IS AN OPTIONAL FIELD";