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Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options.php settings for the Real-Time Report

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git-svn-id: svn://192.168.202.10@3238 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2020-04-28 17:39:46 +00:00
parent 28fa40c7ad
commit 7dd33911ef
4 changed files with 123 additions and 26 deletions
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agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php
+109 -20
View File
@@ -117,10 +117,11 @@
# 190927-1759 - Fixed PHP7 array issue
# 191113-2027 - Fixed cached carrier stats bug
# 200401-1930 - Added option to show more customer info for level 9 users and customize the color chart times
#
# 200428-1337 - Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options.php settings
#
$version = '2.14-102';
$build = '200401-1930';
$version = '2.14-103';
$build = '200428-1337';
header ("Content-type: text/html; charset=utf-8");
@@ -244,7 +245,7 @@ $db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,allow_chats,cache_carrier_stats_realtime,report_default_format,ofcom_uk_drop_calc,enable_pause_code_limits FROM system_settings;";
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,allow_chats,cache_carrier_stats_realtime,report_default_format,ofcom_uk_drop_calc,enable_pause_code_limits,timeclock_end_of_day FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
@@ -263,11 +264,10 @@ if ($qm_conf_ct > 0)
$SSreport_default_format = $row[9];
$SSofcom_uk_drop_calc = $row[10];
$SSenable_pause_code_limits = $row[11];
$SStimeclock_end_of_day = $row[12];
}
##### END SETTINGS LOOKUP #####
###########################################
if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysqli_close($link);
@@ -279,12 +279,16 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER';
$RS_agentWAIT = 3;
$RS_INcolumnsHIDE = 0;
if (file_exists('options.php'))
{
require('options.php');
}
if (strlen($RS_report_default_format) > 3) {$SSreport_default_format = $RS_report_default_format;}
if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
if (!isset($DB)) {$DB=0;}
if (!isset($RR)) {$RR=40;}
if (!isset($group)) {$group='ALL-ACTIVE';}
@@ -2895,7 +2899,18 @@ if ($report_display_type=='TEXT')
$HTpause = '';
$HDigcall = "------+------------------";
$HTigcall = " "._QXZ("HOLD",4)." | "._QXZ("IN-GROUP",8)." ";
if ($RS_INcolumnsHIDE > 0)
{
$HDigcall = '';
$HTigcall = '';
}
$HDastcall = '';
$HTastcall = '';
if (strlen($RS_AGENTstatusTALLY) > 0)
{
$HDastcall = '--------+';
$HTastcall = " "._QXZ("$RS_AGENTstatusTALLY",6)." |";
}
if ($agent_pause_codes_active > 0)
{
$HDstatus = "----------";
@@ -2981,8 +2996,19 @@ if ($report_display_type=='HTML')
$HDpause = '';
$HTpause = '';
$HDigcall = "";
$HTigcall = "<td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("HOLD")." </td><td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("IN-GROUP",8)." </td></tr>";
$HTigcall = "<td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("HOLD")." </td><td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("IN-GROUP",8)." </td>";
if ($RS_INcolumnsHIDE > 0)
{
$HDigcall = '';
$HTigcall = '';
}
$HDastcall = '';
$HTastcall = '';
if (strlen($RS_AGENTstatusTALLY) > 0)
{
$HDastcall = '';
$HTastcall = "<td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("$RS_AGENTstatusTALLY",6)." </td>";
}
if ($agent_pause_codes_active > 0)
{
$HDstatus = "";
@@ -3045,13 +3071,13 @@ if ($SERVdisplay < 1)
if ($realtime_block_user_info > 0)
{
$Aline = "$HDbegin$HDusergroup$HDsessionid$HDlisten$HDbarge$HDwhisper$HDstatus$HDpause$HDcustphone$HDcustinfo$HDserver_ip$HDcall_server_ip$HDtime$HDcampaign$HDcalls$HDigcall\n";
$Bline = "$HTbegin$HTusergroup$HTsessionid$HDlisten$HTbarge$HTwhisper$HTstatus$HTpause$HTcustphone$HTcustinfo$HTserver_ip$HTcall_server_ip$HTtime$HTcampaign$HTcalls$HTigcall\n";
$Aline = "$HDbegin$HDusergroup$HDsessionid$HDlisten$HDbarge$HDwhisper$HDstatus$HDpause$HDcustphone$HDcustinfo$HDserver_ip$HDcall_server_ip$HDtime$HDcampaign$HDcallsHDastcall$HDigcall$</tr>\n";
$Bline = "$HTbegin$HTusergroup$HTsessionid$HDlisten$HTbarge$HTwhisper$HTstatus$HTpause$HTcustphone$HTcustinfo$HTserver_ip$HTcall_server_ip$HTtime$HTcampaign$HTcalls$HTastcall$HTigcall</tr>\n";
}
else
{
$Aline = "$HDbegin$HDstation$HDphone$HDuser$HDusergroup$HDsessionid$HDlisten$HDbarge$HDwhisper$HDstatus$HDpause$HDcustphone$HDcustinfo$HDserver_ip$HDcall_server_ip$HDtime$HDcampaign$HDcalls$HDigcall\n";
$Bline = "$HTbegin$HTstation$HTphone$HTuser$HTusergroup$HTsessionid$HTlisten$HTbarge$HTwhisper$HTstatus$HTpause$HTcustphone$HTcustinfo$HTserver_ip$HTcall_server_ip$HTtime$HTcampaign$HTcalls$HTigcall\n";
$Aline = "$HDbegin$HDstation$HDphone$HDuser$HDusergroup$HDsessionid$HDlisten$HDbarge$HDwhisper$HDstatus$HDpause$HDcustphone$HDcustinfo$HDserver_ip$HDcall_server_ip$HDtime$HDcampaign$HDcalls$HDastcall$HDigcall</tr>\n";
$Bline = "$HTbegin$HTstation$HTphone$HTuser$HTusergroup$HTsessionid$HTlisten$HTbarge$HTwhisper$HTstatus$HTpause$HTcustphone$HTcustinfo$HTserver_ip$HTcall_server_ip$HTtime$HTcampaign$HTcalls$HTastcall$HTigcall</tr>\n";
}
$Aecho .= "$Aline";
$Aecho .= "$Bline";
@@ -3641,6 +3667,7 @@ if ($talking_to_print > 0)
$vac_stage='';
$vac_campaign='';
$INGRP='';
$INORcolor='';
if ($CM == 'I')
{
$stmt="SELECT vac.campaign_id,vac.stage,vig.group_name,vig.group_id from vicidial_auto_calls vac,vicidial_inbound_groups vig where vac.callerid='$Acallerid[$i]' and vac.campaign_id=vig.group_id LIMIT 1;";
@@ -3648,7 +3675,7 @@ if ($talking_to_print > 0)
if ($DB) {echo "$stmt\n";}
$ING=$G; $INEG=$EG;
$ingrp_to_print = mysqli_num_rows($rslt);
if ($ingrp_to_print > 0)
if ($ingrp_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$vac_campaign_id=$row[0];
@@ -3659,13 +3686,44 @@ if ($talking_to_print > 0)
$vac_campaign = sprintf("%-20s", "$row[0] - $row[2]");
$row[1] = preg_replace('/.*\-/i', '',$row[1]);
$vac_stage = sprintf("%-4s", $row[1]);
$INORcolor = $row[3];
if ( ($INGROUPcolorOVERRIDE>0) or ($INGROUPcolorOVERRIDE=='YES') )
{
$ING='<SPAN class="csc'.$row[3].'"><B>'; $INEG='</B></SPAN>';
$ING='<SPAN class="csc'.$INORcolor.'"><B>'; $INEG='</B></SPAN>';
}
}
$INGRP = " $ING$vac_stage$INEG | $ING$vac_campaign$INEG ";
if ($RS_INcolumnsHIDE > 0)
{
$INGRP = '';
}
}
$ASTCT='';
if (strlen($RS_AGENTstatusTALLY) > 0)
{
$AST_ct=0;
$SStimeclock_end_of_day_HH = substr($SStimeclock_end_of_day,0,2);
$SStimeclock_end_of_day_MM = substr($SStimeclock_end_of_day,2,2);
$TCEODdate = date("Y-m-d H:i:s", mktime($SStimeclock_end_of_day_HH,$SStimeclock_end_of_day_MM,0,date("m"),date("d"),date("Y")));
$stmt="SELECT count(*) from vicidial_agent_log where event_time >= \"$TCEODdate\" and user='$Auser[$i]' and status='$RS_AGENTstatusTALLY';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$AST=$G; $ASTG=$EG;
$ast_to_print = mysqli_num_rows($rslt);
if ($ast_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$AST_ct = sprintf("%-6s", $row[0]);
if ($INORcolor > 0)
{
$AST='<SPAN class="csc'.$INORcolor.'"><B>'; $ASTG='</B></SPAN>';
}
}
$ASTCT = " $AST$AST_ct$ASTG |";
}
$agentcount++;
@@ -3674,11 +3732,11 @@ if ($talking_to_print > 0)
{
if ($realtime_block_user_info > 0)
{
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$CI$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$CI$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$ASTCT$INGRP\n";
}
if ($realtime_block_user_info < 1)
{
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$CI$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$CI$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$ASTCT$INGRP\n";
}
}
@@ -3738,13 +3796,44 @@ if ($talking_to_print > 0)
$vac_campaign = sprintf("%-20s", "$row[0] - $row[2]");
$row[1] = preg_replace('/.*\-/i', '',$row[1]);
$vac_stage = sprintf("%-4s", $row[1]);
$INORcolor = $row[3];
if ( ($INGROUPcolorOVERRIDE>0) or ($INGROUPcolorOVERRIDE=='YES') )
{
$ING='<SPAN class="csc'.$row[3].'"><B>'; $INEG='</B></SPAN>';
$ING='<SPAN class="csc'.$INORcolor.'"><B>'; $INEG='</B></SPAN>';
}
}
$INGRP = "<td NOWRAP align=right> $ING$vac_stage$INEG </td><td NOWRAP> $ING$vac_campaign$INEG </td>";
if ($RS_INcolumnsHIDE > 0)
{
$INGRP = '';
}
}
$ASTCT='';
if (strlen($RS_AGENTstatusTALLY) > 0)
{
$AST_ct=0;
$SStimeclock_end_of_day_HH = substr($SStimeclock_end_of_day,0,2);
$SStimeclock_end_of_day_MM = substr($SStimeclock_end_of_day,2,2);
$TCEODdate = date("Y-m-d H:i:s", mktime($SStimeclock_end_of_day_HH,$SStimeclock_end_of_day_MM,0,date("m"),date("d"),date("Y")));
$stmt="SELECT count(*) from vicidial_agent_log where event_time >= \"$TCEODdate\" and user='$Auser[$i]' and status='$RS_AGENTstatusTALLY';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$AST=$G; $ASTG=$EG;
$ast_to_print = mysqli_num_rows($rslt);
if ($ast_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$AST_ct = sprintf("%-6s", $row[0]);
if ($INORcolor > 0)
{
$AST='<SPAN class="csc'.$INORcolor.'"><B>'; $ASTG='</B></SPAN>';
}
}
$ASTCT = "<td NOWRAP align=right> $AST$AST_ct$ASTG </td>";
}
$agentcount++;
@@ -3753,11 +3842,11 @@ if ($talking_to_print > 0)
{
if ($realtime_block_user_info > 0)
{
$Aecho .= "<tr class='$tr_class'><td NOWRAP>$UGD $G$sessionid$EG$L$R$Aring_note[$i]</td><td NOWRAP align=center> $G"._QXZ("$status",6)."$EG</td><td bgcolor=white align=center><font class='Hblank'>$CM</td>$pausecodeHTML<td NOWRAP align=right>$CP$CI$SVD$G$call_time_MS$EG </td><td NOWRAP align=right> $G$campaign_id$EG </td><td NOWRAP align=right> $G$calls_today$EG </td>$INGRP</tr>\n";
$Aecho .= "<tr class='$tr_class'><td NOWRAP>$UGD $G$sessionid$EG$L$R$Aring_note[$i]</td><td NOWRAP align=center> $G"._QXZ("$status",6)."$EG</td><td bgcolor=white align=center><font class='Hblank'>$CM</td>$pausecodeHTML<td NOWRAP align=right>$CP$CI$SVD$G$call_time_MS$EG </td><td NOWRAP align=right> $G$campaign_id$EG </td><td NOWRAP align=right> $G$calls_today$EG </td>$ASTCT$INGRP</tr>\n";
}
if ($realtime_block_user_info < 1)
{
$Aecho .= "<tr class='$tr_class'><td NOWRAP> $G$extension$EG$Aring_note[$i]</td><td NOWRAP>$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">$G+$EG</a> </td><td NOWRAP align=right>$UGD $G$sessionid$EG$L$R </td><td NOWRAP align=center> $G"._QXZ("$status",6)."$EG</td><td bgcolor=white align=center><font class='Hblank'>$CM</td>$pausecodeHTML<td NOWRAP align=right>$CP$CI$SVD$G$call_time_MS$EG </td><td NOWRAP align=right> $G$campaign_id$EG </td><td NOWRAP align=right> $G$calls_today$EG </td>$INGRP</tr>\n";
$Aecho .= "<tr class='$tr_class'><td NOWRAP> $G$extension$EG$Aring_note[$i]</td><td NOWRAP>$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">$G+$EG</a> </td><td NOWRAP align=right>$UGD $G$sessionid$EG$L$R </td><td NOWRAP align=center> $G"._QXZ("$status",6)."$EG</td><td bgcolor=white align=center><font class='Hblank'>$CM</td>$pausecodeHTML<td NOWRAP align=right>$CP$CI$SVD$G$call_time_MS$EG </td><td NOWRAP align=right> $G$campaign_id$EG </td><td NOWRAP align=right> $G$calls_today$EG </td>$ASTCT$INGRP</tr>\n";
}
}
}
agc_2-X/trunk/www/vicidial/functions.php
+1 -1
View File
@@ -1484,7 +1484,7 @@ function TimeToText($interval)
if ($seconds==1) {$return_str.="$seconds "._QXZ("second");}
else {$return_str.="$seconds "._QXZ("seconds");}
}
$return_str=preg_replace('/, $/', $return_str);
$return_str=preg_replace('/, $/','', $return_str);
return $return_str;
}
function createDateRangeArray($strDateFrom,$strDateTo)
agc_2-X/trunk/www/vicidial/options-example.php
+6 -2
View File
@@ -25,7 +25,8 @@
# 190420-1722 - Added RS_ListenBarge
# 190503-1544 - Added enable_status_mismatch_leadloader_option
# 190525-2145 - Added RS_agentWAIT option
# 100115-1157 - Added call report export ALTERNATE_2 header
# 200115-1157 - Added call report export ALTERNATE_2 header
# 200428-1336 - Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options
#
# used by the realtime_report.php script
@@ -69,7 +70,10 @@ $RS_droppedOFtotal = 0; # 0=no, 1=yes
$RS_logoutLINK = 0; # 0=no, 1=yes
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER'; # list of listen-related features separated by pipes: "MONITOR|BARGE|WHISPER"
$RS_agentWAIT = 3; # 3 or 4
$RS_INcolumnsHIDE = 0; # 0=no, 1=yes # whether to hide the 'HOLD' & 'IN-GROUP' columns in the agent detail section
$RS_report_default_format = ''; # 'TEXT', 'HTML' or '': If set, this will override the System Setting for this report only
$RS_AGENTstatusTALLY = ''; # <any valid status>: If set, will look at the number of calls statused by the agent in this status for today
# WARNING!!! Using the above option may cause system lag issues, USE WITH CAUTION!
# used by agent reports
$user_case = 0; # 1=upper-case, 2-lower-case, 0-no-case-change
agc_2-X/trunk/www/vicidial/realtime_report.php
+7 -3
View File
@@ -48,12 +48,13 @@
# 190525-2205 - Added rust color definition
# 190927-1758 - Fixed PHP7 array issue
# 200401-1930 - Added option to show more customer info to level 9 users
# 200428-1002 - Added RS_report_default_format options.php setting
#
$startMS = microtime();
$version = '2.14-35';
$build = '200401-1930';
$version = '2.14-36';
$build = '200428-1002';
header ("Content-type: text/html; charset=utf-8");
@@ -156,7 +157,6 @@ if ($qm_conf_ct > 0)
}
##### END SETTINGS LOOKUP #####
###########################################
if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
$webphone_width = '460';
$webphone_height = '500';
@@ -169,11 +169,15 @@ $webphone_clpos = "<BR> &nbsp; <a href=\"#\" onclick=\"hideDiv('webphone_conten
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER';
if (file_exists('options.php'))
{
require('options.php');
}
if (strlen($RS_report_default_format) > 3) {$SSreport_default_format = $RS_report_default_format;}
if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
if (!isset($DB))
{
if (!isset($RS_DB)) {$DB=0;}