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Added names to select list on the outbound report

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Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-08-08 07:33:46 +00:00
parent e0e0929689
commit 8ab2246ece
15 changed files with 2276 additions and 1953 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+4 -3
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@@ -348,6 +348,7 @@ external_status VARCHAR(6) default '',
external_pause VARCHAR(20) default '',
external_dial VARCHAR(100) default '',
agent_log_id INT(9) UNSIGNED default '0',
last_state_change DATETIME,
index (random_id),
index (last_call_time),
index (last_update_time),
@@ -558,7 +559,7 @@ web_form_address VARCHAR(255),
allow_closers ENUM('Y','N'),
hopper_level INT(8) UNSIGNED default '1',
auto_dial_level VARCHAR(6) default '0',
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','campaign_rank','overall_user_level','fewest_calls') default 'oldest_call_finish',
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','campaign_rank','overall_user_level','fewest_calls','longest_wait_time') default 'longest_wait_time',
local_call_time VARCHAR(10) DEFAULT '9am-9pm',
voicemail_ext VARCHAR(10),
dial_timeout TINYINT UNSIGNED default '60',
@@ -749,7 +750,7 @@ group_color VARCHAR(7),
active ENUM('Y','N'),
web_form_address VARCHAR(255),
voicemail_ext VARCHAR(10),
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','overall_user_level','inbound_group_rank','campaign_rank','fewest_calls','fewest_calls_campaign') default 'oldest_call_finish',
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','overall_user_level','inbound_group_rank','campaign_rank','fewest_calls','fewest_calls_campaign','longest_wait_time') default 'longest_wait_time',
fronter_display ENUM('Y','N') default 'Y',
ingroup_script VARCHAR(10),
get_call_launch ENUM('NONE','SCRIPT','WEBFORM') default 'NONE',
@@ -1889,7 +1890,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number);
CREATE INDEX date_user on vicidial_closer_log (call_date,user);
CREATE INDEX comment_a on live_inbound_log (comment_a);
UPDATE system_settings SET db_schema_version='1166';
UPDATE system_settings SET db_schema_version='1167';
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;