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added hard-code option to kick all calls from conference in vicidial.php in trunk

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changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-12-26 16:27:08 +00:00
parent 8bdfd4f124
commit 912448816d
5 changed files with 110 additions and 78 deletions
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agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi
+14 -2
View File
@@ -627,13 +627,25 @@ if ($call_handle_method =~ /DIGITID$/)
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD : |$insert_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
}
}
if ($call_handle_method =~ /CLOSER|DIGITID$/)
{
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$insert_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDXL : |$insert_lead_id|insert to vicidial_xfer_log"; &agi_output;}
$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$insert_xfer_id = "$aryA[0]";
$cbc++;
}
$sthA->finish();
if ($AGILOG) {$agi_string = "-- VDXL : |$insert_lead_id|$insert_xfer_id|insert to vicidial_xfer_log"; &agi_output;}
}
### insert a LIVE record to the vicidial_auto_calls table
agc_2-X/trunk/docs/conf_examples/extensions.conf.sample
+2
View File
@@ -324,6 +324,7 @@ exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; - CID - CID received, add record with phone number
; - CIDLOOKUP - Lookup CID to find record in whole system
; - CIDLOOKUPRL - Restrict lookup to one list
; - CIDLOOKUPRC - Restrict lookup to one campaign's lists
; - CLOSER - Closer calls from VICIDIAL fronters
; - ANI - ANI received, add record with phone number
; - ANILOOKUP - Lookup ANI to find record in whole system
@@ -343,6 +344,7 @@ exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; 7. the status of the call initially(usually not used)
; 8. the list_id to insert the new lead under if it is new (and CID/ANI available)
; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available)
; 10. the campaign_id to search within lists if CIDLOOKUPRC
; inbound VICIDIAL call with CID delivery through T1 PRI
exten => 1234,1,Answer ; Answer the line
exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1)
agc_2-X/trunk/docs/conf_examples/extensions.conf.sample-1.4
+2
View File
@@ -323,6 +323,7 @@ exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; - CID - CID received, add record with phone number
; - CIDLOOKUP - Lookup CID to find record in whole system
; - CIDLOOKUPRL - Restrict lookup to one list
; - CIDLOOKUPRC - Restrict lookup to one campaign's lists
; - CLOSER - Closer calls from VICIDIAL fronters
; - ANI - ANI received, add record with phone number
; - ANILOOKUP - Lookup ANI to find record in whole system
@@ -342,6 +343,7 @@ exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; 7. the status of the call initially(usually not used)
; 8. the list_id to insert the new lead under if it is new (and CID/ANI available)
; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available)
; 10. the campaign_id to search within lists if CIDLOOKUPRC
; inbound VICIDIAL call with CID delivery through T1 PRI
exten => 1234,1,Answer ; Answer the line
exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1)
agc_2-X/trunk/www/agc/vdc_db_query.php
+85 -73
View File
@@ -69,6 +69,7 @@
# - $use_internal_dnc - ('Y','N')
# - $omit_phone_code - ('Y','N')
# - $no_delete_sessions - ('0','1')
# - $LogouTKicKAlL - ('0','1');
# CHANGELOG:
# 50629-1044 - First build of script
@@ -138,10 +139,12 @@
# 71120-1520 - added LogiNCamPaigns to show only allowed campaigns for agents upon login
# 71125-1751 - Added inbound-group default inbound group sending to vicidial.php
# 71129-2025 - restricted callbacks count and list to campaign only
# 71223-0318 - changed logging of closer calls
# 71226-1117 - added option to kick all calls from conference upon logout
#
$version = '2.0.4-65';
$build = '71129-2025';
$version = '2.0.5-67';
$build = '71226-1117';
require("dbconnect.php");
@@ -274,6 +277,8 @@ if (isset($_GET["enable_sipsak_messages"])) {$enable_sipsak_messages=$_GET["e
elseif (isset($_POST["enable_sipsak_messages"])) {$enable_sipsak_messages=$_POST["enable_sipsak_messages"];}
if (isset($_GET["status"])) {$status=$_GET["status"];}
elseif (isset($_POST["status"])) {$status=$_POST["status"];}
if (isset($_GET["LogouTKicKAlL"])) {$LogouTKicKAlL=$_GET["LogouTKicKAlL"];}
elseif (isset($_POST["LogouTKicKAlL"])) {$LogouTKicKAlL=$_POST["LogouTKicKAlL"];}
$user=ereg_replace("[^0-9a-zA-Z]","",$user);
@@ -1049,7 +1054,8 @@ if ($stage == "end")
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
$check_inbound = $row[0];
if ($check_inbound > 0)
{
##### look for the start epoch in the vicidial_closer_log table
$stmt="SELECT start_epoch FROM vicidial_closer_log where phone_number='$phone_number' and lead_id='$lead_id' and user='$user' order by closecallid desc limit 1;";
@@ -1072,11 +1078,8 @@ if ($stage == "end")
{
$length_in_sec = 0;
}
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$campaign' and campaign_allow_inbound='Y';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ( ($length_in_sec < 1) and ($row[0] > 0) )
if ( ($length_in_sec < 1) and ($check_inbound > 0) )
{
##### start epoch in the vicidial_log table, couldn't find one in vicidial_closer_log
$stmt="SELECT start_epoch FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id';";
@@ -1097,11 +1100,7 @@ if ($stage == "end")
}
else {$length_in_sec = ($StarTtime - $start_epoch);}
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$campaign' and campaign_allow_inbound='Y';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
if ($check_inbound > 0)
{
$stmt = "UPDATE vicidial_closer_log set end_epoch='$StarTtime', length_in_sec='$length_in_sec' where lead_id='$lead_id' order by start_epoch desc limit 1;";
if ($DB) {echo "$stmt\n";}
@@ -1642,41 +1641,69 @@ if ($ACTION == 'VDADcheckINCOMING')
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
$stmt = "UPDATE vicidial_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' and uniqueid='$uniqueid';";
$stmt = "select campaign_id,phone_number,alt_dial,call_type from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$campaign' and campaign_allow_inbound='Y';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
$VDAC_cid_ct = mysql_num_rows($rslt);
if ($VDAC_cid_ct > 0)
{
### update the vicidial_closer_log user to INCALL
$stmt = "UPDATE vicidial_closer_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' order by closecallid desc limit 1;";
$row=mysql_fetch_row($rslt);
$VDADchannel_group =$row[0];
$dialed_number =$row[1];
$dialed_label =$row[2];
$call_type =$row[3];
}
else
{
if ($WeBRooTWritablE > 0)
{
$fp = fopen ("./vicidial_debug.txt", "a");
fwrite ($fp, "$NOW_TIME|INBND|$callerid|$user|$user_group|$list_id|$lead_id|$phone_number|$uniqueid|\n");
fclose($fp);
}
}
if ( ($call_type=='OUT') or ($call_type=='OUTBALANCE') )
{
$stmt = "UPDATE vicidial_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' and uniqueid='$uniqueid';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$stmt = "select campaign_id,phone_number,alt_dial from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
$stmt = "select campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number from vicidial_campaigns where campaign_id='$campaign';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$VDIG_cid_ct = mysql_num_rows($rslt);
if ($VDIG_cid_ct > 0)
{
$row=mysql_fetch_row($rslt);
$VDCL_campaign_script = $row[0];
$VDCL_get_call_launch = $row[1];
$VDCL_xferconf_a_dtmf = $row[2];
$VDCL_xferconf_a_number = $row[3];
$VDCL_xferconf_b_dtmf = $row[4];
$VDCL_xferconf_b_number = $row[5];
}
echo "|||||$VDCL_campaign_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|\n|\n";
$stmt = "select phone_number,alt_dial from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$VDAC_cid_ct = mysql_num_rows($rslt);
if ($VDAC_cid_ct > 0)
{
$row=mysql_fetch_row($rslt);
$VDADchannel_group =$row[0];
$dialed_number =$row[1];
$dialed_label =$row[2];
}
else
{
if ($WeBRooTWritablE > 0)
{
$fp = fopen ("./vicidial_debug.txt", "a");
fwrite ($fp, "$NOW_TIME|INBND|$callerid|$user|$user_group|$list_id|$lead_id|$phone_number|$uniqueid|\n");
fclose($fp);
}
$dialed_number =$row[0];
$dialed_label =$row[1];
}
}
else
{
### update the vicidial_closer_log user to INCALL
$stmt = "UPDATE vicidial_closer_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' order by closecallid desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$stmt = "select count(*) from vicidial_log where lead_id='$lead_id' and uniqueid='$uniqueid';";
if ($DB) {echo "$stmt\n";}
@@ -1748,35 +1775,6 @@ if ($ACTION == 'VDADcheckINCOMING')
}
else {echo '|' . $tsr . "\n";}
}
else
{
$stmt = "select campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number from vicidial_campaigns where campaign_id='$campaign';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$VDIG_cid_ct = mysql_num_rows($rslt);
if ($VDIG_cid_ct > 0)
{
$row=mysql_fetch_row($rslt);
$VDCL_campaign_script = $row[0];
$VDCL_get_call_launch = $row[1];
$VDCL_xferconf_a_dtmf = $row[2];
$VDCL_xferconf_a_number = $row[3];
$VDCL_xferconf_b_dtmf = $row[4];
$VDCL_xferconf_b_number = $row[5];
}
echo "|||||$VDCL_campaign_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|\n|\n";
$stmt = "select phone_number,alt_dial from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$VDAC_cid_ct = mysql_num_rows($rslt);
if ($VDAC_cid_ct > 0)
{
$row=mysql_fetch_row($rslt);
$dialed_number =$row[0];
$dialed_label =$row[1];
}
}
$comments = eregi_replace("\r",'',$comments);
$comments = eregi_replace("\n",'!N',$comments);
@@ -1934,19 +1932,33 @@ else
$rslt=mysql_query($stmt, $link);
$wcs_delete = mysql_affected_rows($link);
##### Hangup the client phone
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$protocol/$extension%\" order by channel desc;";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($rslt)
if ($LogouTKicKAlL > 0)
{
$row=mysql_fetch_row($rslt);
$agent_channel = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');";
$local_DEF = 'Local/5555';
$local_AMP = '@';
$kick_local_channel = "$local_DEF$conf_exten$local_AMP$ext_context";
$queryCID = "ULGH3458$StarTtime";
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
}
else
{
##### Hangup the client phone
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$protocol/$extension%\" order by channel desc;";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($rslt)
{
$row=mysql_fetch_row($rslt);
$agent_channel = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
}
}
$pause_sec=0;
$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
agc_2-X/trunk/www/agc/vicidial.php
+7 -3
View File
@@ -171,10 +171,12 @@
# 71125-1751 - Changed Transfer section to allow for selection of in-groups to send calls to
# 71127-0408 - Added height and width settings for easier modification of screen size
# 71129-2025 - restricted callbacks count and list to campaign only
# 71223-0318 - changed logging of closer calls
# 71226-1117 - added option to kick all calls from conference upon logout
#
$version = '2.0.4-142';
$build = '71129-2025';
$version = '2.0.5-144';
$build = '71226-1117';
require("dbconnect.php");
@@ -261,6 +263,7 @@ $volumecontrol_active = '1'; # set to 1 to allow agents to alter volume of chann
$PreseT_DiaL_LinKs = '1'; # set to 1 to show a DIAL link for Dial Presets
$LogiNAJAX = '1'; # set to 1 to do lookups
$HidEMonitoRSessionS = '1'; # set to 1 to hide remote monitoring channels from "session calls"
$LogouTKicKAlL = '1'; # set to 1 to hangup all calls in session upon agent logout
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
@@ -1828,6 +1831,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var enable_sipsak_messages = '<? echo $enable_sipsak_messages ?>';
var allow_sipsak_messages = '<? echo $allow_sipsak_messages ?>';
var HidEMonitoRSessionS = '<? echo $HidEMonitoRSessionS ?>';
var LogouTKicKAlL = '<? echo $LogouTKicKAlL ?>';
var flag_channels = '<? echo $flag_channels ?>';
var flag_string = '<? echo $flag_string ?>';
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
@@ -5254,7 +5258,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
if (xmlhttp)
{
VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&agent_log_id=" + agent_log_id + "&no_delete_sessions=" + no_delete_sessions + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages;
VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&agent_log_id=" + agent_log_id + "&no_delete_sessions=" + no_delete_sessions + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&LogouTKicKAlL=" + LogouTKicKAlL + "&ext_context=" + ext_context;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VDlogout_query);