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Added WALL options for report_display_type to real-time report

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git-svn-id: svn://192.168.202.10@2506 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-04-07 00:22:07 +00:00
parent 332fcc7eef
commit 939406f1d9
2 changed files with 334 additions and 262 deletions
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agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php
+284 -225
View File
@@ -99,10 +99,11 @@
# 160227-1031 - Added INGROUPcolorOVERRIDE option
# 160327-1259 - Added report_display_type option and several design changes
# 160331-1947 - Fix for non-pausecode display in HTML format
# 160406-1858 - Added WALL options for report_display_type
#
$version = '2.12-87';
$build = '160331-1947';
$version = '2.12-88';
$build = '160406-1858';
header ("Content-type: text/html; charset=utf-8");
@@ -794,6 +795,15 @@ $select_list .= ">"._QXZ("TEXT")."</option>";
$select_list .= "<option value='HTML'";
if ($report_display_type=='HTML') {$select_list .= " selected";}
$select_list .= ">"._QXZ("HTML")."</option>";
$select_list .= "<option value='WALL_1'";
if ($report_display_type=='WALL_1') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_1")."</option>";
$select_list .= "<option value='WALL_2'";
if ($report_display_type=='WALL_2') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_2")."</option>";
$select_list .= "<option value='WALL_3'";
if ($report_display_type=='WALL_3') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_3")."</option>";
$select_list .= "</SELECT></TD></TR>";
$select_list .= "</TABLE><BR>";
@@ -1660,34 +1670,39 @@ if (preg_match('/O/',$with_inbound))
$AVG_ANSWERagent_non_pause_sec = round($AVG_ANSWERagent_non_pause_sec, 2);
$AVG_ANSWERagent_non_pause_sec = sprintf("%01.2f", $AVG_ANSWERagent_non_pause_sec);
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("CALLS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $callsTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("TMA")." 1:</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $PCThold_sec_stat_one% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for Answered Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_answer_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'> "._QXZ("TIME").":</font> &nbsp; </TD><TD ALIGN=LEFT><font class='top_settings_val'> $NOW_TIME </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("DROPS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $dropsTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("TMA")." 2:</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $PCThold_sec_stat_two% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for Dropped Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_drop_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'> </TD><TD ALIGN=LEFT><font class='top_settings_val'> </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("ANSWERS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $answersTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT COLSPAN=2><font class='top_settings_key'>("._QXZ("Agent non-pause time / Answers").")</font></TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for All Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_queue_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'> </TD><TD ALIGN=LEFT><font class='top_settings_val'> </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("DROP PERCENT").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $drpctTODAY%&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("PRODUCTIVITY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVG_ANSWERagent_non_pause_sec &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'></TD><TD ALIGN=LEFT><font class='top_settings_val'></TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'></TD><TD ALIGN=LEFT><font class='top_settings_val'></TD>";
echo "";
echo "</TR>";
if ( ($report_display_type!='WALL_1') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("CALLS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $callsTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("TMA")." 1:</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $PCThold_sec_stat_one% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for Answered Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_answer_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'> "._QXZ("TIME").":</font> &nbsp; </TD><TD ALIGN=LEFT><font class='top_settings_val'> $NOW_TIME </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("DROPS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $dropsTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("TMA")." 2:</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $PCThold_sec_stat_two% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for Dropped Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_drop_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'> </TD><TD ALIGN=LEFT><font class='top_settings_val'> </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("ANSWERS TODAY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $answersTODAY&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT COLSPAN=2><font class='top_settings_key'>("._QXZ("Agent non-pause time / Answers").")</font></TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("Average Hold time for All Calls").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVGhold_sec_queue_calls &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'> </TD><TD ALIGN=LEFT><font class='top_settings_val'> </TD>";
echo "";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("DROP PERCENT").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $drpctTODAY%&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_key'>"._QXZ("PRODUCTIVITY").":</font></TD><TD ALIGN=LEFT><font class='top_settings_val'>&nbsp; $AVG_ANSWERagent_non_pause_sec &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'></TD><TD ALIGN=LEFT><font class='top_settings_val'></TD>";
echo "<TD ALIGN=RIGHT><font class='top_settings_val'></TD><TD ALIGN=LEFT><font class='top_settings_val'></TD>";
echo "";
echo "</TR>";
}
else
{echo "<BR>\n";}
}
##### NOT INBOUND ONLY ###
@@ -1825,184 +1840,191 @@ else
$agentsONEMIN = sprintf("%01.2f", $agentsONEMIN);
$diffONEMIN = sprintf("%01.2f", $diffONEMIN);
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL LEVEL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALlev&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TRUNK SHORT/FILL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $balanceSHORT / $balanceFILL &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("FILTER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALfilter &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\"> "._QXZ("TIME").": &nbsp; </font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\"> $NOW_TIME </TD>";
echo "";
echo "</TR>";
if ($adastats>1)
if ( ($report_display_type!='WALL_1') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
$min_link='<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=4&DB=$DB&adastats=1\"><font class=\"top_settings_val\">- min </font></a>';
if ($RTajax > 0)
{$min_link='';}
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT>$min_link<font class=\"top_settings_val\">&nbsp; <B>"._QXZ("MAX LEVEL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $maxDIALlev &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED MAX").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DROPmax% &nbsp; &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TARGET DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $targetDIFF &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("INTENSITY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $ADAintense &nbsp; &nbsp; </TD>";
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL LEVEL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALlev&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TRUNK SHORT/FILL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $balanceSHORT / $balanceFILL &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("FILTER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALfilter &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\"> "._QXZ("TIME").": &nbsp; </font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\"> $NOW_TIME </TD>";
echo "";
echo "</TR>";
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL TIMEOUT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALtimeout &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TAPER TIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $TAPERtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("LOCAL TIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $CALLtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVAIL ONLY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $ADAavailonly &nbsp;</TD>";
echo "</TR>";
}
if ($adastats>1)
{
$min_link='<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=4&DB=$DB&adastats=1\"><font class=\"top_settings_val\">- min </font></a>';
if ($RTajax > 0)
{$min_link='';}
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIALABLE LEADS").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DAleads &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("CALLS TODAY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $callsTODAY &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG AGENTS").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $agentsONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL METHOD").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALmethod &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT>$min_link<font class=\"top_settings_val\">&nbsp; <B>"._QXZ("MAX LEVEL").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $maxDIALlev &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED MAX").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DROPmax% &nbsp; &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TARGET DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $targetDIFF &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("INTENSITY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $ADAintense &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("HOPPER")." <font class=\"top_settings_val\">( "._QXZ("min/auto")." )</font>:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $HOPlev / $AHOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED")." / $answers_text:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DL DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("STATUSES").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
if( 1 == count(explode(',' , $group_SQL)))
{
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\"><a href=\"./AST_VICIDIAL_hopperlist.php?group=".str_replace("'","",$group_SQL)."\">"._QXZ("LEADS IN HOPPER")."</a>:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $VDhop &nbsp; &nbsp; </TD>";
}
else
{
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("LEADS IN HOPPER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $VDhop &nbsp; &nbsp; </TD>";
}
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED PERCENT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; ";
if ($drpctTODAY >= $DROPmax)
{echo "<font color=red><B>$drpctTODAY%</font>";}
else
{echo "$drpctTODAY%";}
echo " &nbsp; &nbsp;</font></TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $diffpctONEMIN% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("ORDER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
if ($AGENTtimeSTATS>0)
{
$avgpauseTODAY = MathZDC($VSCagentpause, $VSCagentcalls);
$avgpauseTODAY = round($avgpauseTODAY, 0);
$avgpauseTODAY = sprintf("%01.0f", $avgpauseTODAY);
$avgwaitTODAY = MathZDC($VSCagentwait, $VSCagentcalls);
$avgwaitTODAY = round($avgwaitTODAY, 0);
$avgwaitTODAY = sprintf("%01.0f", $avgwaitTODAY);
$avgcustTODAY = MathZDC($VSCagentcust, $VSCagentcalls);
$avgcustTODAY = round($avgcustTODAY, 0);
$avgcustTODAY = sprintf("%01.0f", $avgcustTODAY);
$avgacwTODAY = MathZDC($VSCagentacw, $VSCagentcalls);
$avgacwTODAY = round($avgacwTODAY, 0);
$avgacwTODAY = sprintf("%01.0f", $avgacwTODAY);
echo "<TR BGCOLOR=\"#CCCCCC\">";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL TIMEOUT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALtimeout &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("TAPER TIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $TAPERtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("LOCAL TIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $CALLtime &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVAIL ONLY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $ADAavailonly &nbsp;</TD>";
echo "</TR>";
}
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AGENT AVG WAIT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgwaitTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG CUSTTIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgcustTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG ACW").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgacwTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG PAUSE").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgpauseTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIALABLE LEADS").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DAleads &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("CALLS TODAY").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $callsTODAY &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG AGENTS").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $agentsONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIAL METHOD").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALmethod &nbsp; &nbsp; </TD>";
echo "</TR>";
}
echo "$DROPINGROUPstatsHTML\n";
echo "$CARRIERstatsHTML\n";
echo "$PRESETstatsHTML\n";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("HOPPER")." <font class=\"top_settings_val\">( "._QXZ("min/auto")." )</font>:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $HOPlev / $AHOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED")." / $answers_text:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DL DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("STATUSES").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
if( 1 == count(explode(',' , $group_SQL)))
{
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\"><a href=\"./AST_VICIDIAL_hopperlist.php?group=".str_replace("'","",$group_SQL)."\">"._QXZ("LEADS IN HOPPER")."</a>:</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $VDhop &nbsp; &nbsp; </TD>";
}
else
{
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("LEADS IN HOPPER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $VDhop &nbsp; &nbsp; </TD>";
}
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DROPPED PERCENT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; ";
if ($drpctTODAY >= $DROPmax)
{echo "<font color=red><B>$drpctTODAY%</font>";}
else
{echo "$drpctTODAY%";}
echo " &nbsp; &nbsp;</font></TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("DIFF").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $diffpctONEMIN% &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("ORDER").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
if ($AGENTtimeSTATS>0)
{
$avgpauseTODAY = MathZDC($VSCagentpause, $VSCagentcalls);
$avgpauseTODAY = round($avgpauseTODAY, 0);
$avgpauseTODAY = sprintf("%01.0f", $avgpauseTODAY);
$avgwaitTODAY = MathZDC($VSCagentwait, $VSCagentcalls);
$avgwaitTODAY = round($avgwaitTODAY, 0);
$avgwaitTODAY = sprintf("%01.0f", $avgwaitTODAY);
$avgcustTODAY = MathZDC($VSCagentcust, $VSCagentcalls);
$avgcustTODAY = round($avgcustTODAY, 0);
$avgcustTODAY = sprintf("%01.0f", $avgcustTODAY);
$avgacwTODAY = MathZDC($VSCagentacw, $VSCagentcalls);
$avgacwTODAY = round($avgacwTODAY, 0);
$avgacwTODAY = sprintf("%01.0f", $avgacwTODAY);
echo "<TR>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AGENT AVG WAIT").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgwaitTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG CUSTTIME").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgcustTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG ACW").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgacwTODAY &nbsp;</TD>";
echo "<TD ALIGN=RIGHT><font class=\"top_settings_key\">"._QXZ("AVG PAUSE").":</font></TD><TD ALIGN=LEFT><font class=\"top_settings_val\">&nbsp; $avgpauseTODAY &nbsp;</TD>";
echo "</TR>";
}
echo "$DROPINGROUPstatsHTML\n";
echo "$CARRIERstatsHTML\n";
echo "$PRESETstatsHTML\n";
}
else
{echo "<BR>\n";}
}
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
if ( (!preg_match('/NULL/i',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat1:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat2:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat3:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat4:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; </font>\n";}
echo "</TD></TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
echo "$ingroup_detail";
if ($RTajax < 1)
if ( ($report_display_type!='WALL_1') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
if ($adastats<2)
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
if ( (!preg_match('/NULL/i',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat1:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat2:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat3:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (!preg_match('/NULL/i',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "<font class=\"top_settings_key\">$VSCcat4:</font><font class=\"top_settings_val\"> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; </font>\n";}
echo "</TD></TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
echo "$ingroup_detail";
if ($RTajax < 1)
{
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=2&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">+ "._QXZ("VIEW MORE")."</font></a>";
}
else
{
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=1&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">- "._QXZ("VIEW LESS")."</font></a>";
}
if ($UGdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=0&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE USER GROUP")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=1&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("VIEW USER GROUP")."</font></a>";
}
if ($SERVdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=0&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE SERVER INFO")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=1&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW SERVER INFO")."</font></a>";
}
if ($CALLSdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=0&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE WAITING CALLS")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=1&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW WAITING CALLS")."</font></a>";
if ($adastats<2)
{
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=2&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">+ "._QXZ("VIEW MORE")."</font></a>";
}
else
{
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=1&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">- "._QXZ("VIEW LESS")."</font></a>";
}
if ($UGdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=0&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE USER GROUP")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=1&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("VIEW USER GROUP")."</font></a>";
}
if ($SERVdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=0&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE SERVER INFO")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=1&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW SERVER INFO")."</font></a>";
}
if ($CALLSdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=0&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE WAITING CALLS")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=1&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW WAITING CALLS")."</font></a>";
}
if ($ALLINGROUPstats>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=0&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE IN-GROUP STATS")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=1&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW IN-GROUP STATS")."</font></a>";
}
if ($PHONEdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=0&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE PHONES")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=1&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW PHONES")."</font></a>";
}
if ($CUSTPHONEdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=0&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE CUSTPHONES")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=1&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW CUSTPHONES")."</font></a>";
}
}
if ($ALLINGROUPstats>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=0&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE IN-GROUP STATS")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=1&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW IN-GROUP STATS")."</font></a>";
}
if ($PHONEdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=0&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE PHONES")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=1&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW PHONES")."</font></a>";
}
if ($CUSTPHONEdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=0&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("HIDE CUSTPHONES")."</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=1&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&INGROUPcolorOVERRIDE=$INGROUPcolorOVERRIDE&droppedOFtotal=$droppedOFtotal&report_display_type=$report_display_type\"><font class=\"top_settings_val\">"._QXZ("SHOW CUSTPHONES")."</font></a>";
}
echo "</TD>";
echo "</TR>";
echo "</TABLE>";
echo "</FORM>\n\n";
}
echo "</TD>";
echo "</TR>";
echo "</TABLE>";
echo "</FORM>\n\n";
##### check for campaigns with no dialable leads if enabled #####
if ( ($with_inbound != 'O') and ($NOLEADSalert == 'YES') )
{
@@ -2191,22 +2213,36 @@ if ($parked_to_print > 0)
if ($out_live > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
$D_active_calls=1;
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
if ($campaign_allow_inbound > 0)
{echo "$NFB$out_total$NFE "._QXZ("current active calls")."&nbsp; &nbsp; &nbsp; \n";}
if ($report_display_type=='WALL_1')
{
if ($campaign_allow_inbound > 0)
{echo "$NFB$out_total$NFE "._QXZ("current active calls")."&nbsp; &nbsp; &nbsp; \n";}
else
{echo "$NFB$out_total$NFE "._QXZ("calls being placed")." &nbsp; &nbsp; &nbsp; \n";}
echo "$NFB$out_ring$NFE "._QXZ("calls ringing")." &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$F &nbsp;$out_live $FG$NFE "._QXZ("calls waiting for agents")." &nbsp; &nbsp; &nbsp; \n";
echo "$NFB &nbsp;$in_ivr$NFE "._QXZ("calls in IVR")." &nbsp; &nbsp; &nbsp; \n";
}
else
{echo "$NFB$out_total$NFE "._QXZ("calls being placed")." &nbsp; &nbsp; &nbsp; \n";}
echo "$NFB$out_ring$NFE "._QXZ("calls ringing")." &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$F &nbsp;$out_live $FG$NFE "._QXZ("calls waiting for agents")." &nbsp; &nbsp; &nbsp; \n";
echo "$NFB &nbsp;$in_ivr$NFE "._QXZ("calls in IVR")." &nbsp; &nbsp; &nbsp; \n";
{
if ($campaign_allow_inbound > 0)
{echo "$NFB$out_total$NFE "._QXZ("current active calls")."&nbsp; &nbsp; &nbsp; \n";}
else
{echo "$NFB$out_total$NFE "._QXZ("calls being placed")." &nbsp; &nbsp; &nbsp; \n";}
echo "$NFB$out_ring$NFE "._QXZ("calls ringing")." &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$F &nbsp;$out_live $FG$NFE "._QXZ("calls waiting for agents")." &nbsp; &nbsp; &nbsp; \n";
echo "$NFB &nbsp;$in_ivr$NFE "._QXZ("calls in IVR")." &nbsp; &nbsp; &nbsp; \n";
}
}
}
else
{
$D_active_calls=0;
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo _QXZ(" NO LIVE CALLS WAITING")." \n";
}
@@ -2248,7 +2284,7 @@ if ($allow_chats)
if ($chats_waiting > 9) {$F='<FONT class="r3">'; $FG='</FONT>';}
if ($chats_waiting > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
$D_active_chats=1;
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo " &nbsp; &nbsp; &nbsp; $NFB$F &nbsp;$chats_waiting $FG$NFE "._QXZ("chats waiting for agents")." &nbsp; &nbsp; &nbsp; \n";
}
@@ -2256,7 +2292,7 @@ if ($allow_chats)
else
{
$D_active_chats=0;
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo _QXZ(" NO LIVE CHATS WAITING ")." \n";
}
@@ -2265,7 +2301,7 @@ if ($allow_chats)
##### BEGIN HTML output for calls #####
if ($report_display_type=='HTML')
if ( ($report_display_type=='HTML') or ($report_display_type=='WALL_2') )
{
$section_width=860;
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
@@ -2349,7 +2385,7 @@ $agentonlyheader = '';
if ($agentonlycount > 0)
{$agentonlyheader = _QXZ("AGENTONLY");}
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
$Cecho = '';
$Cecho .= "VICIDIAL: Calls Waiting $NOW_TIME\n";
@@ -2357,7 +2393,7 @@ if ($report_display_type!='HTML')
$Cecho .= "| "._QXZ("STATUS",7)." | "._QXZ("CAMPAIGN",20)." | "._QXZ("PHONE NUMBER",12)." | "._QXZ("SERVER IP",15)." | "._QXZ("DIALTIME",8)."| "._QXZ("CALL TYPE",10)." | "._QXZ("PRIORITY",8)." | $agentonlyheader\n";
$Cecho .= "+---------+----------------------+--------------+-----------------+---------+------------+----------+\n";
}
else
if ($report_display_type=='HTML')
{
$Cecho = '';
$Cecho .= "<table cellpadding=1 cellspacing=1 border=0 width=680>";
@@ -2403,7 +2439,7 @@ while($p<$k)
else
{$Gcalltypedisplay = '';}
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
$Cecho .= "| $G$Cstatus$EG | $G$Ccampaign_id$EG | $G$Cphone_number$EG | $G$Cserver_ip$EG | $G$Ccall_time_MS$EG | $G$Ccall_type$EG | $G$Cqueue_priority$EG | $Gcalltypedisplay \n";
}
@@ -2423,7 +2459,7 @@ while($p<$k)
$p++;
}
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
$Cecho .= "+---------+----------------------+--------------+-----------------+---------+------------+----------+\n";
}
@@ -2467,12 +2503,12 @@ if ($timeord=='timeup') {$timeord='timedown';}
if ($campaignord=='campaignup') {$campaignord='campaigndown';}
else {$campaignord='campaignup';}
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
$Aecho = '';
$Aecho .= ""._QXZ("Agents Time On Calls Campaign").": $group_string $NOW_TIME\n";
}
else
if ($report_display_type=='HTML')
{
$Aecho = '';
$Aecho .= "<table cellpadding=1 cellspacing=1 border=0 width=860>";
@@ -2493,7 +2529,7 @@ else
# $Aecho .= "</tr>\n";
}
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
##### BEGIN TEXT Output generation #####
$HDbegin = "+";
@@ -2576,7 +2612,7 @@ if ($report_display_type!='HTML')
}
##### END TEXT Output generation #####
}
else
if ($report_display_type=='HTML')
{
##### BEGIN HTML Output generation #####
$HDbegin = "";
@@ -3176,7 +3212,7 @@ if ($talking_to_print > 0)
$R='';
if ($report_display_type!='HTML')
if ($report_display_type=='TEXT')
{
if ($SIPmonitorLINK>0) {$L=" <a href=\"sip:0$Lsessionid@$server_ip\">"._QXZ("LISTEN",6)."</a>"; $R='';}
if ($IAXmonitorLINK>0) {$L=" <a href=\"iax:0$Lsessionid@$server_ip\">"._QXZ("LISTEN",6)."</a>"; $R='';}
@@ -3239,7 +3275,7 @@ if ($talking_to_print > 0)
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
}
}
else
if ($report_display_type=='HTML')
{
$G = preg_replace("/SPAN class=\"/",'SPAN class="H',$G);
if ($SIPmonitorLINK>0) {$L="<td NOWRAP> <a href=\"sip:0$Lsessionid@$server_ip\">"._QXZ("LISTEN")."</a></td>"; $R='';}
@@ -3344,7 +3380,7 @@ if ($talking_to_print > 0)
echo "\n<BR>\n";
if ($report_display_type!='HTML')
if ( ($report_display_type=='TEXT') or ($report_display_type=='WALL_1') )
{
echo "$NFB$agent_total$NFE "._QXZ("agents logged in")." &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$agent_incall$NFE "._QXZ("agents in calls")." &nbsp; &nbsp; &nbsp; \n";
@@ -3352,22 +3388,25 @@ if ($talking_to_print > 0)
echo "$NFB$agent_paused$NFE "._QXZ("paused agents")." &nbsp; &nbsp; &nbsp; \n";
echo "$NFB$agent_dead$NFE "._QXZ("agents in dead calls")."&nbsp; &nbsp; &nbsp; \n";
echo "$NFB$agent_dispo$NFE "._QXZ("agents in dispo")."&nbsp; &nbsp; &nbsp; \n";
echo "<PRE><FONT SIZE=2>";
echo "";
echo "$Cecho";
echo "$Aecho";
if ($report_display_type=='TEXT')
{
echo "<PRE><FONT SIZE=2>";
echo "";
echo "$Cecho";
echo "$Aecho";
}
}
}
else
{
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo " "._QXZ("NO AGENTS ON CALLS")." \n";
echo "<PRE>$Cecho";
}
}
if ($report_display_type!='HTML')
if ( ($report_display_type!='HTML') and ($report_display_type!='WALL_2') and ($report_display_type!='WALL_3') )
{
echo "</PRE>";
}
@@ -3375,7 +3414,7 @@ if ($report_display_type!='HTML')
##### BEGIN HTML output for agents summary #####
if ($report_display_type=='HTML')
if ( ($report_display_type=='HTML') or ($report_display_type=='WALL_2') )
{
# echo "<TABLE width=$section_width cellpadding=3 cellspacing=0>\n";
echo "<tr>";
@@ -3416,15 +3455,35 @@ if ($report_display_type=='HTML')
echo "</TABLE>";
echo "\n";
echo "<PRE><FONT SIZE=2>";
echo "";
echo "$Cecho";
echo "$Aecho";
if ($report_display_type=='HTML')
{
echo "<PRE><FONT SIZE=2>";
echo "";
echo "$Cecho";
echo "$Aecho";
}
}
##### END HTML output for agents summary #####
##### BEGIN custom WALL_3 display option #####
if ($report_display_type=='WALL_3')
{
echo "<font style=\"font-size:48; color:black; font-weight: bold; background-color:green\">"._QXZ("agents waiting")."</font>\n";
echo "<font style=\"font-size:72; color:black; font-weight: bold; background-color:green\"> &nbsp; $agent_ready</font><br>\n";
echo "<font style=\"font-size:48; color:black; font-weight: bold; background-color:yellow\">"._QXZ("paused agents")."</font>\n";
echo "<font style=\"font-size:72; color:black; font-weight: bold; background-color:yellow\"> &nbsp; $agent_paused</font><br>\n";
echo "<font style=\"font-size:48; color:black; font-weight: bold; background-color:green\">"._QXZ("agents in calls")."</font>\n";
echo "<font style=\"font-size:72; color:black; font-weight: bold; background-color:green\"> &nbsp; $agent_incall</font><br>\n";
echo "<font style=\"font-size:48; color:black; font-weight: bold; background-color:red\">"._QXZ("calls waiting")."</font>\n";
echo "<font style=\"font-size:72; color:black; font-weight: bold; background-color:red\"> &nbsp; $out_live</font><br>\n";
echo "<font style=\"font-size:36; color:black; font-weight: bold;\">"._QXZ("dropped/total calls")."</font>\n";
echo "<font style=\"font-size:48; color:black; font-weight: bold;\"> &nbsp; $dropsTODAY / $calls_today</font> $drpctTODAY %<br>\n";
}
##### END custom WALL_3 display option #####
if ($RTajax < 1)
{
echo "</TD></TR></TABLE>";
agc_2-X/trunk/www/vicidial/realtime_report.php
+50 -37
View File
@@ -33,12 +33,13 @@
# 150804-0953 - Added WHISPER option agent monitoring
# 160227-1157 - Added INGROUPcolorOVERRIDE option
# 160327-1258 - Added report_display_type option and several design changes
# 160406-1852 - Added WALL options for report_display_type
#
$startMS = microtime();
$version = '2.12-21';
$build = '160327-1258';
$version = '2.12-22';
$build = '160406-1852';
header ("Content-type: text/html; charset=utf-8");
@@ -877,6 +878,15 @@ $select_list .= ">"._QXZ("TEXT")."</option>";
$select_list .= "<option value='HTML'";
if ($report_display_type=='HTML') {$select_list .= " selected";}
$select_list .= ">"._QXZ("HTML")."</option>";
$select_list .= "<option value='WALL_1'";
if ($report_display_type=='WALL_1') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_1")."</option>";
$select_list .= "<option value='WALL_2'";
if ($report_display_type=='WALL_2') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_2")."</option>";
$select_list .= "<option value='WALL_3'";
if ($report_display_type=='WALL_3') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WALL_3")."</option>";
$select_list .= "</SELECT></TD></TR>";
@@ -1704,44 +1714,47 @@ echo "<a href=\"./AST_timeonVDADallSUMMARY.php?RR=$RR&DB=$DB&adastats=$adastats\
echo " &nbsp; &nbsp; &nbsp; <font class='top_settings_val'>"._QXZ("refresh").": <span id=refresh_countdown name=refresh_countdown></span></font>\n\n";
if ($is_webphone == 'Y')
{echo " &nbsp; &nbsp; &nbsp; <span id=webphone_visibility name=webphone_visibility><a href=\"#\" onclick=\"ShowWebphone('show');\"><font class='top_settings_val'>"._QXZ("webphone")." +</font></a></span>\n\n";}
else
{echo " &nbsp; &nbsp; &nbsp; <span id=webphone_visibility name=webphone_visibility></span>\n\n";}
if (!preg_match("/WALL/",$report_display_type))
{
if ($is_webphone == 'Y')
{echo " &nbsp; &nbsp; &nbsp; <span id=webphone_visibility name=webphone_visibility><a href=\"#\" onclick=\"ShowWebphone('show');\"><font class='top_settings_val'>"._QXZ("webphone")." +</font></a></span>\n\n";}
else
{echo " &nbsp; &nbsp; &nbsp; <span id=webphone_visibility name=webphone_visibility></span>\n\n";}
if ($webphone_bufh > 10)
{echo "<BR><img src=\"images/pixel.gif\" width=1 height=$webphone_bufh>\n";}
echo "<BR>\n\n";
if ($webphone_bufh > 10)
{echo "<BR><img src=\"images/pixel.gif\" width=1 height=$webphone_bufh>\n";}
echo "<BR>\n\n";
if ($adastats<2)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('adastats','');\"><font class=\"top_settings_val\"><span id=adastatsTXT>+ "._QXZ("VIEW MORE")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('adastats','');\"><font class=\"top_settings_val\"><span id=adastatsTXT>- "._QXZ("VIEW LESS")."</span></font></a>";}
if ($UGdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font class=\"top_settings_val\"><span id=UGdisplayTXT>"._QXZ("HIDE USER GROUP")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font class=\"top_settings_val\"><span id=UGdisplayTXT>"._QXZ("VIEW USER GROUP")."</span></font></a>";}
if ($SERVdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font class=\"top_settings_val\"><span id=SERVdisplayTXT>"._QXZ("HIDE SERVER INFO")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font class=\"top_settings_val\"><span id=SERVdisplayTXT>"._QXZ("SHOW SERVER INFO")."</span></font></a>";}
if ($CALLSdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font class=\"top_settings_val\"><span id=CALLSdisplayTXT>"._QXZ("HIDE WAITING CALLS")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font class=\"top_settings_val\"><span id=CALLSdisplayTXT>"._QXZ("SHOW WAITING CALLS")."</span></font></a>";}
if ($ALLINGROUPstats>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font class=\"top_settings_val\"><span id=ALLINGROUPstatsTXT>"._QXZ("HIDE IN-GROUP STATS")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font class=\"top_settings_val\"><span id=ALLINGROUPstatsTXT>"._QXZ("SHOW IN-GROUP STATS")."</span></font></a>";}
if ($PHONEdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font class=\"top_settings_val\"><span id=PHONEdisplayTXT>"._QXZ("HIDE PHONES")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font class=\"top_settings_val\"><span id=PHONEdisplayTXT>"._QXZ("SHOW PHONES")."</span></font></a>";}
if ($CUSTPHONEdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font class=\"top_settings_val\"><span id=CUSTPHONEdisplayTXT>"._QXZ("HIDE CUSTPHONES")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font class=\"top_settings_val\"><span id=CUSTPHONEdisplayTXT>"._QXZ("SHOW CUSTPHONES")."</span></font></a>";}
if ($adastats<2)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('adastats','');\"><font class=\"top_settings_val\"><span id=adastatsTXT>+ "._QXZ("VIEW MORE")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('adastats','');\"><font class=\"top_settings_val\"><span id=adastatsTXT>- "._QXZ("VIEW LESS")."</span></font></a>";}
if ($UGdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font class=\"top_settings_val\"><span id=UGdisplayTXT>"._QXZ("HIDE USER GROUP")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font class=\"top_settings_val\"><span id=UGdisplayTXT>"._QXZ("VIEW USER GROUP")."</span></font></a>";}
if ($SERVdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font class=\"top_settings_val\"><span id=SERVdisplayTXT>"._QXZ("HIDE SERVER INFO")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font class=\"top_settings_val\"><span id=SERVdisplayTXT>"._QXZ("SHOW SERVER INFO")."</span></font></a>";}
if ($CALLSdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font class=\"top_settings_val\"><span id=CALLSdisplayTXT>"._QXZ("HIDE WAITING CALLS")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font class=\"top_settings_val\"><span id=CALLSdisplayTXT>"._QXZ("SHOW WAITING CALLS")."</span></font></a>";}
if ($ALLINGROUPstats>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font class=\"top_settings_val\"><span id=ALLINGROUPstatsTXT>"._QXZ("HIDE IN-GROUP STATS")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font class=\"top_settings_val\"><span id=ALLINGROUPstatsTXT>"._QXZ("SHOW IN-GROUP STATS")."</span></font></a>";}
if ($PHONEdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font class=\"top_settings_val\"><span id=PHONEdisplayTXT>"._QXZ("HIDE PHONES")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font class=\"top_settings_val\"><span id=PHONEdisplayTXT>"._QXZ("SHOW PHONES")."</span></font></a>";}
if ($CUSTPHONEdisplay>0)
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font class=\"top_settings_val\"><span id=CUSTPHONEdisplayTXT>"._QXZ("HIDE CUSTPHONES")."</span></font></a>";}
else
{echo " &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font class=\"top_settings_val\"><span id=CUSTPHONEdisplayTXT>"._QXZ("SHOW CUSTPHONES")."</span></font></a>";}
}
#echo "</TD></TR></TABLE>";
##### END header formatting #####