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Added new agent interface alert where manual dial calls will not be allowed if the disposition process has not completed. Usually a rare problem on systems with networking issues.

Browse Source 
git-svn-id: svn://192.168.202.10@1666 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-05-29 02:03:52 +00:00
parent b518de6662
commit 9fd782d4d3
4 changed files with 459 additions and 422 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+4
View File
@@ -602,6 +602,10 @@ OTHER CHANGES:
coming from auto-dial or in-groups that go through call menus and back
into an in-group.
133. Added new agent interface alert where manual dial calls will not be allowed
if the disposition process has not completed. Usually a rare problem on
systems with networking issues.
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt
+1
View File
@@ -649,6 +649,7 @@ Time Zone Warning||
Phone Area Code Outside Dialable Zone||
Postal Code Outside Dialable Zone||
Custom Transfer||
System Delay, Please try again||
############################################################ MANAGER Manual
agc_2-X/trunk/www/agc/vdc_db_query.php
+3 -5
View File
@@ -5762,7 +5762,6 @@ if ($ACTION == 'userLOGout')
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$li_conf_ct = mysql_num_rows($rslt);
$i=0;
while ($i < $li_conf_ct)
@@ -5825,7 +5824,6 @@ if ($ACTION == 'userLOGout')
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00351',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$amq_conf_ct = mysql_num_rows($rslt);
$i=0;
while ($i < $amq_conf_ct)
@@ -6811,7 +6809,6 @@ if ($ACTION == 'updateDISPO')
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00409',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$comp_ct = mysql_num_rows($rslt);
if ($comp_ct > 0)
{
@@ -6832,7 +6829,6 @@ if ($ACTION == 'updateDISPO')
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00410',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$connect_ct = mysql_num_rows($rslt);
if ($connect_ct > 0)
{
@@ -6846,7 +6842,6 @@ if ($ACTION == 'updateDISPO')
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00411',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$pausereason_ct = mysql_num_rows($rslt);
if ($pausereason_ct > 0)
{
@@ -7292,6 +7287,9 @@ if ($ACTION == 'updateDISPO')
fclose($fp);
}
# debug testing sleep
# sleep(5);
echo 'Lead ' . $lead_id . ' has been changed to ' . $dispo_choice . " Status\nNext agent_log_id:\n" . $agent_log_id . "\n";
}
agc_2-X/trunk/www/agc/vicidial.php
+451 -417
View File
@@ -351,10 +351,11 @@
# 110506-1612 - Added custom_3way_button_transfer button feature
# 110510-1637 - Added number validation to custom_3way_button_transfer function
# 110526-1723 - Added webphone_auto_answer option
# 110528-1033 - Added waiting_on_dispo manual dial check
#
$version = '2.4-328c';
$build = '110526-1723';
$version = '2.4-329c';
$build = '110528-1033';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=72;
$one_mysql_log=0;
@@ -3351,6 +3352,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var custom_3way_button_transfer='<?php echo $custom_3way_button_transfer ?>';
var custom_3way_button_transfer_enabled='<?php echo $custom_3way_button_transfer_enabled ?>';
var custom_3way_button_transfer_park='<?php echo $custom_3way_button_transfer_park ?>';
var waiting_on_dispo=0;
var DiaLControl_auto_HTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/vdc_LB_resume.gif\" border=\"0\" alt=\"Resume\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"./images/vdc_LB_pause.gif\" border=\"0\" alt=\" Pause \" /></a><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" />";
var DiaLControl_auto_HTML_OFF = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" />";
@@ -5463,19 +5465,26 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
// Open up a callback customer record as manual dial preview mode
function new_callback_call(taskCBid,taskLEADid,taskCBalt)
{
// alt_phone_dialing=1;
LastCallbackViewed=1;
LastCallbackCount = (LastCallbackCount - 1);
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
hideDiv('CallBacKsLisTBox');
ManualDialNext(taskCBid,taskLEADid,'','','','0','',taskCBalt);
if (waiting_on_dispo > 0)
{
alert_box("System Delay, Please try again<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
// alt_phone_dialing=1;
LastCallbackViewed=1;
LastCallbackCount = (LastCallbackCount - 1);
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
hideDiv('CallBacKsLisTBox');
ManualDialNext(taskCBid,taskLEADid,'','','','0','',taskCBalt);
}
}
@@ -5561,62 +5570,69 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
// Insert the new manual dial as a lead and go to manual dial screen
function NeWManuaLDiaLCalLSubmiT(tempDiaLnow)
{
hideDiv('NeWManuaLDiaLBox');
document.getElementById("debugbottomspan").innerHTML = "DEBUG OUTPUT" + document.vicidial_form.MDPhonENumbeR.value + "|" + active_group_alias;
var sending_group_alias = 0;
var MDDiaLCodEform = document.vicidial_form.MDDiaLCodE.value;
var MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeR.value;
var MDLeadIDform = document.vicidial_form.MDLeadID.value;
var MDTypeform = document.vicidial_form.MDType.value;
var MDDiaLOverridEform = document.vicidial_form.MDDiaLOverridE.value;
var MDVendorLeadCode = document.vicidial_form.vendor_lead_code.value;
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
if (MDDiaLCodEform.length < 1)
{MDDiaLCodEform = document.vicidial_form.phone_code.value;}
if (MDDiaLOverridEform.length > 0)
if (waiting_on_dispo > 0)
{
agent_dialed_number=1;
agent_dialed_type='MANUAL_OVERRIDE';
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES','','1','0');
alert_box("System Delay, Please try again<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
auto_dial_level=0;
manual_dial_in_progress=1;
agent_dialed_number=1;
MainPanelToFront();
hideDiv('NeWManuaLDiaLBox');
document.getElementById("debugbottomspan").innerHTML = "DEBUG OUTPUT" + document.vicidial_form.MDPhonENumbeR.value + "|" + active_group_alias;
if (tempDiaLnow == 'PREVIEW')
var sending_group_alias = 0;
var MDDiaLCodEform = document.vicidial_form.MDDiaLCodE.value;
var MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeR.value;
var MDLeadIDform = document.vicidial_form.MDLeadID.value;
var MDTypeform = document.vicidial_form.MDType.value;
var MDDiaLOverridEform = document.vicidial_form.MDDiaLOverridE.value;
var MDVendorLeadCode = document.vicidial_form.vendor_lead_code.value;
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
if (MDDiaLCodEform.length < 1)
{MDDiaLCodEform = document.vicidial_form.phone_code.value;}
if (MDDiaLOverridEform.length > 0)
{
// alt_phone_dialing=1;
agent_dialed_type='MANUAL_PREVIEW';
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
agent_dialed_number=1;
agent_dialed_type='MANUAL_OVERRIDE';
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES','','1','0');
}
else
{
agent_dialed_type='MANUAL_DIALNOW';
document.vicidial_form.LeadPreview.checked=false;
document.vicidial_form.DiaLAltPhonE.checked=false;
auto_dial_level=0;
manual_dial_in_progress=1;
agent_dialed_number=1;
MainPanelToFront();
if (tempDiaLnow == 'PREVIEW')
{
// alt_phone_dialing=1;
agent_dialed_type='MANUAL_PREVIEW';
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
}
else
{
agent_dialed_type='MANUAL_DIALNOW';
document.vicidial_form.LeadPreview.checked=false;
document.vicidial_form.DiaLAltPhonE.checked=false;
}
if (active_group_alias.length > 1)
{var sending_group_alias = 1;}
ManualDialNext("",MDLeadIDform,MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,sending_group_alias,MDTypeform);
}
if (active_group_alias.length > 1)
{var sending_group_alias = 1;}
ManualDialNext("",MDLeadIDform,MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,sending_group_alias,MDTypeform);
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDType.value = '';
}
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDType.value = '';
}
// ################################################################################
@@ -5633,22 +5649,29 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
}
else
{
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
agent_dialed_number=1;
agent_dialed_type='MANUAL_DIALFAST';
// alt_phone_dialing=1;
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=false;
// document.vicidial_form.DiaLAltPhonE.checked=true;
ManualDialNext("","",MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,'0');
if (waiting_on_dispo > 0)
{
alert_box("System Delay, Please try again<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
agent_dialed_number=1;
agent_dialed_type='MANUAL_DIALFAST';
// alt_phone_dialing=1;
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=false;
// document.vicidial_form.DiaLAltPhonE.checked=true;
ManualDialNext("","",MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,'0');
}
}
}
@@ -6109,369 +6132,376 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
// Send the Manual Dial Next Number request
function ManualDialNext(mdnCBid,mdnBDleadid,mdnDiaLCodE,mdnPhonENumbeR,mdnStagE,mdVendorid,mdgroupalias,mdtype)
{
inOUT = 'OUT';
all_record = 'NO';
all_record_count=0;
if (dial_method == "INBOUND_MAN")
if (waiting_on_dispo > 0)
{
auto_dial_level=0;
if (VDRP_stage != 'PAUSED')
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT",'1','NXDIAL');
// PauseCodeSelect_submit("NXDIAL");
}
else
{auto_dial_level=starting_dial_level;}
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" /><br /><img src=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=\"0\" alt=\"Dial Next Number\" />";
alert_box("System Delay, Please try again<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=\"0\" alt=\"Dial Next Number\" />";
}
var manual_dial_only_type_flag = '';
if ( (mdtype == 'ALT') || (mdtype == 'ADDR3') )
{
agent_dialed_type = mdtype;
agent_dialed_number = mdnPhonENumbeR;
if (mdtype == 'ALT')
{manual_dial_only_type_flag = 'ALTPhonE';}
if (mdtype == 'ADDR3')
{manual_dial_only_type_flag = 'AddresS3';}
}
if (document.vicidial_form.LeadPreview.checked==true)
{
reselect_preview_dial = 1;
in_lead_preview_state = 1;
var man_preview = 'YES';
var man_status = "Preview the Lead then <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> DIAL LEAD</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">SKIP LEAD</font></a>";
if (manual_preview_dial=='PREVIEW_ONLY')
inOUT = 'OUT';
all_record = 'NO';
all_record_count=0;
if (dial_method == "INBOUND_MAN")
{
var man_status = "Preview the Lead then <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> DIAL LEAD</font></a>";
}
}
else
{
reselect_preview_dial = 0;
var man_preview = 'NO';
var man_status = "Waiting for Ring...";
}
auto_dial_level=0;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (cid_choice.length > 3)
{var call_cid = cid_choice;}
else
{
var call_cid = campaign_cid;
if (manual_dial_cid == 'AGENT_PHONE')
{call_cid = outbound_cid;}
}
if (prefix_choice.length > 0)
{var call_prefix = prefix_choice;}
else
{var call_prefix = manual_dial_prefix;}
manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method + "&manual_dial_call_time_check=" + manual_dial_call_time_check;
// alert(manual_dial_filter + "\n" +manDiaLnext_query);
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLnext_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
if (VDRP_stage != 'PAUSED')
{
var MDnextResponse = null;
// alert(manDiaLnext_query);
// alert(xmlhttp.responseText);
MDnextResponse = xmlhttp.responseText;
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT",'1','NXDIAL');
var MDnextResponse_array=MDnextResponse.split("\n");
MDnextCID = MDnextResponse_array[0];
LastCallCID = MDnextResponse_array[0];
// PauseCodeSelect_submit("NXDIAL");
}
else
{auto_dial_level=starting_dial_level;}
var regMNCvar = new RegExp("HOPPER EMPTY","ig");
var regMDFvarDNC = new RegExp("DNC","ig");
var regMDFvarCAMP = new RegExp("CAMPLISTS","ig");
var regMDFvarTIME = new RegExp("OUTSIDE","ig");
if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarTIME)) )
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" /><br /><img src=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=\"0\" alt=\"Dial Next Number\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=\"0\" alt=\"Dial Next Number\" />";
}
var manual_dial_only_type_flag = '';
if ( (mdtype == 'ALT') || (mdtype == 'ADDR3') )
{
agent_dialed_type = mdtype;
agent_dialed_number = mdnPhonENumbeR;
if (mdtype == 'ALT')
{manual_dial_only_type_flag = 'ALTPhonE';}
if (mdtype == 'ADDR3')
{manual_dial_only_type_flag = 'AddresS3';}
}
if (document.vicidial_form.LeadPreview.checked==true)
{
reselect_preview_dial = 1;
in_lead_preview_state = 1;
var man_preview = 'YES';
var man_status = "Preview the Lead then <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> DIAL LEAD</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">SKIP LEAD</font></a>";
if (manual_preview_dial=='PREVIEW_ONLY')
{
var man_status = "Preview the Lead then <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> DIAL LEAD</font></a>";
}
}
else
{
reselect_preview_dial = 0;
var man_preview = 'NO';
var man_status = "Waiting for Ring...";
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (cid_choice.length > 3)
{var call_cid = cid_choice;}
else
{
var call_cid = campaign_cid;
if (manual_dial_cid == 'AGENT_PHONE')
{call_cid = outbound_cid;}
}
if (prefix_choice.length > 0)
{var call_prefix = prefix_choice;}
else
{var call_prefix = manual_dial_prefix;}
manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method + "&manual_dial_call_time_check=" + manual_dial_call_time_check;
// alert(manual_dial_filter + "\n" +manDiaLnext_query);
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLnext_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var alert_displayed=0;
trigger_ready=1;
alt_phone_dialing=starting_alt_phone_dialing;
auto_dial_level=starting_dial_level;
MainPanelToFront();
CalLBacKsCounTCheck();
var MDnextResponse = null;
// alert(manDiaLnext_query);
// alert(xmlhttp.responseText);
MDnextResponse = xmlhttp.responseText;
if (MDnextCID.match(regMNCvar))
{alert_box("No more leads in the hopper for campaign:\n" + campaign); alert_displayed=1;}
if (MDnextCID.match(regMDFvarDNC))
{alert_box("This phone number is in the DNC list:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarCAMP))
{alert_box("This phone number is not in the campaign lists:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarTIME))
{alert_box("This phone number is outside of the local call time:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (alert_displayed==0)
{alert_box("Unspecified error:\n" + mdnPhonENumbeR + "|" + MDnextCID); alert_displayed=1;}
var MDnextResponse_array=MDnextResponse.split("\n");
MDnextCID = MDnextResponse_array[0];
LastCallCID = MDnextResponse_array[0];
if (starting_dial_level == 0)
var regMNCvar = new RegExp("HOPPER EMPTY","ig");
var regMDFvarDNC = new RegExp("DNC","ig");
var regMDFvarCAMP = new RegExp("CAMPLISTS","ig");
var regMDFvarTIME = new RegExp("OUTSIDE","ig");
if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarTIME)) )
{
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"./images/vdc_LB_dialnextnumber.gif\" border=\"0\" alt=\"Dial Next Number\" /></a>";
}
else
{
if (dial_method == "INBOUND_MAN")
var alert_displayed=0;
trigger_ready=1;
alt_phone_dialing=starting_alt_phone_dialing;
auto_dial_level=starting_dial_level;
MainPanelToFront();
CalLBacKsCounTCheck();
if (MDnextCID.match(regMNCvar))
{alert_box("No more leads in the hopper for campaign:\n" + campaign); alert_displayed=1;}
if (MDnextCID.match(regMDFvarDNC))
{alert_box("This phone number is in the DNC list:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarCAMP))
{alert_box("This phone number is not in the campaign lists:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarTIME))
{alert_box("This phone number is outside of the local call time:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (alert_displayed==0)
{alert_box("Unspecified error:\n" + mdnPhonENumbeR + "|" + MDnextCID); alert_displayed=1;}
if (starting_dial_level == 0)
{
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/vdc_LB_resume.gif\" border=\"0\" alt=\"Resume\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"./images/vdc_LB_dialnextnumber.gif\" border=\"0\" alt=\"Dial Next Number\" /></a>";
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"./images/vdc_LB_dialnextnumber.gif\" border=\"0\" alt=\"Dial Next Number\" /></a>";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
reselect_alt_dial = 0;
}
}
else
{
fronter = user;
LasTCID = MDnextResponse_array[0];
document.vicidial_form.lead_id.value = MDnextResponse_array[1];
LeaDPreVDispO = MDnextResponse_array[2];
document.vicidial_form.vendor_lead_code.value = MDnextResponse_array[4];
document.vicidial_form.list_id.value = MDnextResponse_array[5];
document.vicidial_form.gmt_offset_now.value = MDnextResponse_array[6];
document.vicidial_form.phone_code.value = MDnextResponse_array[7];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = MDnextResponse_array[8];
}
}
document.vicidial_form.phone_number.value = MDnextResponse_array[8];
document.vicidial_form.title.value = MDnextResponse_array[9];
document.vicidial_form.first_name.value = MDnextResponse_array[10];
document.vicidial_form.middle_initial.value = MDnextResponse_array[11];
document.vicidial_form.last_name.value = MDnextResponse_array[12];
document.vicidial_form.address1.value = MDnextResponse_array[13];
document.vicidial_form.address2.value = MDnextResponse_array[14];
document.vicidial_form.address3.value = MDnextResponse_array[15];
document.vicidial_form.city.value = MDnextResponse_array[16];
document.vicidial_form.state.value = MDnextResponse_array[17];
document.vicidial_form.province.value = MDnextResponse_array[18];
document.vicidial_form.postal_code.value = MDnextResponse_array[19];
document.vicidial_form.country_code.value = MDnextResponse_array[20];
document.vicidial_form.gender.value = MDnextResponse_array[21];
document.vicidial_form.date_of_birth.value = MDnextResponse_array[22];
document.vicidial_form.alt_phone.value = MDnextResponse_array[23];
document.vicidial_form.email.value = MDnextResponse_array[24];
document.vicidial_form.security_phrase.value = MDnextResponse_array[25];
var REGcommentsNL = new RegExp("!N","g");
MDnextResponse_array[26] = MDnextResponse_array[26].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = MDnextResponse_array[26];
document.vicidial_form.called_count.value = MDnextResponse_array[27];
previous_called_count = MDnextResponse_array[27];
previous_dispo = MDnextResponse_array[2];
CBentry_time = MDnextResponse_array[28];
CBcallback_time = MDnextResponse_array[29];
CBuser = MDnextResponse_array[30];
CBcomments = MDnextResponse_array[31];
dialed_number = MDnextResponse_array[32];
dialed_label = MDnextResponse_array[33];
source_id = MDnextResponse_array[34];
document.vicidial_form.rank.value = MDnextResponse_array[35];
document.vicidial_form.owner.value = MDnextResponse_array[36];
// CalL_ScripT_id = MDnextResponse_array[37];
script_recording_delay = MDnextResponse_array[38];
CalL_XC_a_NuMber = MDnextResponse_array[39];
CalL_XC_b_NuMber = MDnextResponse_array[40];
CalL_XC_c_NuMber = MDnextResponse_array[41];
CalL_XC_d_NuMber = MDnextResponse_array[42];
CalL_XC_e_NuMber = MDnextResponse_array[43];
document.vicidial_form.entry_list_id.value = MDnextResponse_array[44];
custom_field_names = MDnextResponse_array[45];
custom_field_values = MDnextResponse_array[46];
custom_field_types = MDnextResponse_array[47];
var list_webform = MDnextResponse_array[48];
var list_webform_two = MDnextResponse_array[49];
post_phone_time_diff_alert_message = MDnextResponse_array[50];
timer_action = campaign_timer_action;
timer_action_message = campaign_timer_action_message;
timer_action_seconds = campaign_timer_action_seconds;
timer_action_destination = campaign_timer_action_destination;
lead_dial_number = dialed_number;
var dispnum = dialed_number;
var status_display_number = phone_number_format(dispnum);
document.getElementById("MainStatuSSpan").innerHTML = " Calling: " + status_display_number + " UID: " + MDnextCID + " &nbsp; " + man_status;
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = MDnextResponse_array[21];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
if (list_webform.length > 5) {VDIC_web_form_address=list_webform;}
if (list_webform_two.length > 5) {VDIC_web_form_address_two=list_webform_two;}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"./images/vdc_LB_webform.gif\" border=\"0\" alt=\"Web Form\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"./images/vdc_LB_webform_two.gif\" border=\"0\" alt=\"Web Form 2\" /></a>\n";
}
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS CALLBACK </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>Last Call: </b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>CallBack: </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>Agent: </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>Comments: </b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = " &nbsp; &nbsp; " + post_phone_time_diff_alert_message + "<br />";
showDiv('post_phone_time_diff_span');
}
if (document.vicidial_form.LeadPreview.checked==false)
{
reselect_preview_dial = 0;
MD_channel_look=1;
custchannellive=1;
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"./images/vdc_LB_hangupcustomer.gif\" border=\"0\" alt=\"Hangup Customer\" /></a>";
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (campaign_script.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
if (dial_method == "INBOUND_MAN")
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/vdc_LB_resume.gif\" border=\"0\" alt=\"Resume\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"./images/vdc_LB_dialnextnumber.gif\" border=\"0\" alt=\"Dial Next Number\" /></a>";
}
else
{
load_script_contents();
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
reselect_alt_dial = 0;
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
if (get_call_launch == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (get_call_launch == 'FORM')
{
FormPanelToFront();
}
if (get_call_launch == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (get_call_launch == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
}
else
{
reselect_preview_dial = 1;
fronter = user;
LasTCID = MDnextResponse_array[0];
document.vicidial_form.lead_id.value = MDnextResponse_array[1];
LeaDPreVDispO = MDnextResponse_array[2];
document.vicidial_form.vendor_lead_code.value = MDnextResponse_array[4];
document.vicidial_form.list_id.value = MDnextResponse_array[5];
document.vicidial_form.gmt_offset_now.value = MDnextResponse_array[6];
document.vicidial_form.phone_code.value = MDnextResponse_array[7];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = MDnextResponse_array[8];
}
}
document.vicidial_form.phone_number.value = MDnextResponse_array[8];
document.vicidial_form.title.value = MDnextResponse_array[9];
document.vicidial_form.first_name.value = MDnextResponse_array[10];
document.vicidial_form.middle_initial.value = MDnextResponse_array[11];
document.vicidial_form.last_name.value = MDnextResponse_array[12];
document.vicidial_form.address1.value = MDnextResponse_array[13];
document.vicidial_form.address2.value = MDnextResponse_array[14];
document.vicidial_form.address3.value = MDnextResponse_array[15];
document.vicidial_form.city.value = MDnextResponse_array[16];
document.vicidial_form.state.value = MDnextResponse_array[17];
document.vicidial_form.province.value = MDnextResponse_array[18];
document.vicidial_form.postal_code.value = MDnextResponse_array[19];
document.vicidial_form.country_code.value = MDnextResponse_array[20];
document.vicidial_form.gender.value = MDnextResponse_array[21];
document.vicidial_form.date_of_birth.value = MDnextResponse_array[22];
document.vicidial_form.alt_phone.value = MDnextResponse_array[23];
document.vicidial_form.email.value = MDnextResponse_array[24];
document.vicidial_form.security_phrase.value = MDnextResponse_array[25];
var REGcommentsNL = new RegExp("!N","g");
MDnextResponse_array[26] = MDnextResponse_array[26].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = MDnextResponse_array[26];
document.vicidial_form.called_count.value = MDnextResponse_array[27];
previous_called_count = MDnextResponse_array[27];
previous_dispo = MDnextResponse_array[2];
CBentry_time = MDnextResponse_array[28];
CBcallback_time = MDnextResponse_array[29];
CBuser = MDnextResponse_array[30];
CBcomments = MDnextResponse_array[31];
dialed_number = MDnextResponse_array[32];
dialed_label = MDnextResponse_array[33];
source_id = MDnextResponse_array[34];
document.vicidial_form.rank.value = MDnextResponse_array[35];
document.vicidial_form.owner.value = MDnextResponse_array[36];
// CalL_ScripT_id = MDnextResponse_array[37];
script_recording_delay = MDnextResponse_array[38];
CalL_XC_a_NuMber = MDnextResponse_array[39];
CalL_XC_b_NuMber = MDnextResponse_array[40];
CalL_XC_c_NuMber = MDnextResponse_array[41];
CalL_XC_d_NuMber = MDnextResponse_array[42];
CalL_XC_e_NuMber = MDnextResponse_array[43];
document.vicidial_form.entry_list_id.value = MDnextResponse_array[44];
custom_field_names = MDnextResponse_array[45];
custom_field_values = MDnextResponse_array[46];
custom_field_types = MDnextResponse_array[47];
var list_webform = MDnextResponse_array[48];
var list_webform_two = MDnextResponse_array[49];
post_phone_time_diff_alert_message = MDnextResponse_array[50];
timer_action = campaign_timer_action;
timer_action_message = campaign_timer_action_message;
timer_action_seconds = campaign_timer_action_seconds;
timer_action_destination = campaign_timer_action_destination;
lead_dial_number = dialed_number;
var dispnum = dialed_number;
var status_display_number = phone_number_format(dispnum);
document.getElementById("MainStatuSSpan").innerHTML = " Calling: " + status_display_number + " UID: " + MDnextCID + " &nbsp; " + man_status;
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = MDnextResponse_array[21];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
if (list_webform.length > 5) {VDIC_web_form_address=list_webform;}
if (list_webform_two.length > 5) {VDIC_web_form_address_two=list_webform_two;}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"./images/vdc_LB_webform.gif\" border=\"0\" alt=\"Web Form\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"./images/vdc_LB_webform_two.gif\" border=\"0\" alt=\"Web Form 2\" /></a>\n";
}
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS CALLBACK </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>Last Call: </b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>CallBack: </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>Agent: </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>Comments: </b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = " &nbsp; &nbsp; " + post_phone_time_diff_alert_message + "<br />";
showDiv('post_phone_time_diff_span');
}
if (document.vicidial_form.LeadPreview.checked==false)
{
reselect_preview_dial = 0;
MD_channel_look=1;
custchannellive=1;
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"./images/vdc_LB_hangupcustomer.gif\" border=\"0\" alt=\"Hangup Customer\" /></a>";
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (campaign_script.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
if (get_call_launch == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (get_call_launch == 'FORM')
{
FormPanelToFront();
}
if (get_call_launch == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (get_call_launch == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
}
else
{
reselect_preview_dial = 1;
}
}
}
}
}
delete xmlhttp;
delete xmlhttp;
if (document.vicidial_form.LeadPreview.checked==false)
{
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
if (document.vicidial_form.LeadPreview.checked==false)
{
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
}
}
}
}
@@ -6894,6 +6924,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
}
delete xmlhttp;
}
waiting_on_dispo=0;
return agent_log_id;
}
@@ -8516,6 +8547,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
CheckDEADcallON=0;
customer_3way_hangup_counter=0;
customer_3way_hangup_counter_trigger=0;
waiting_on_dispo=1;
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
document.vicidial_form.xferchannel.value = '';
@@ -8563,16 +8595,20 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
{
// alert(DSupdate_query + "\n" +xmlhttp.responseText);
if ( (xmlhttp.readyState == 4 && xmlhttp.status == 200) && (auto_dial_level < 1) )
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
// alert(xmlhttp.responseText + "\n|" + check_DS_array[1] + "\n|" + check_DS_array[2] + "|");
if (check_DS_array[1] == 'Next agent_log_id:')
// alert(xmlhttp.responseText);
if (auto_dial_level < 1)
{
agent_log_id = check_DS_array[2];
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
if (check_DS_array[1] == 'Next agent_log_id:')
{
agent_log_id = check_DS_array[2];
}
}
waiting_on_dispo=0;
}
}
delete xmlhttp;
@@ -8717,7 +8753,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
{
AutoDialWaiting = 0;
AutoDial_ReSume_PauSe("VDADpause");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
@@ -8731,7 +8766,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
{
AutoDialWaiting = 1;
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
}
else
{