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Added call_log_days campaign option

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git-svn-id: svn://192.168.202.10@3825 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2024-04-20 12:38:45 +00:00
parent 9524077856
commit a2e331d23c
6 changed files with 258 additions and 166 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+3
View File
@@ -858,6 +858,9 @@ OTHER CHANGES:
244. Added "Script Tab Height Override" campaign setting, to allow for longer
Script tab contents.
245. Added "Call Log View Days" campaign setting, to allow restrictions to the
number of days an agent can go back to look at their call logs.
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
View File
@@ -1125,7 +1125,8 @@ agent_search_ingroup_list ENUM('DISABLED','ENABLED','ENABLED_OVERRIDE') default
hopper_hold_inserts ENUM('ENABLED','DISABLED','AUTONEXT') default 'DISABLED',
daily_phone_number_call_limit TINYINT(3) UNSIGNED default '0',
state_descriptions VARCHAR(40) default '---DISABLED---',
script_tab_height SMALLINT(5) default '0'
script_tab_height SMALLINT(5) default '0',
call_log_days SMALLINT(5) default '0'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -5675,4 +5676,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1713',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1714',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+4
View File
@@ -2720,3 +2720,7 @@ UNIQUE KEY vicidial_timeoff_log_agent_month_key (user,timeoff_month,timeoff_type
INSERT INTO vicidial_settings_containers VALUES ('VICIDIAL_TIMEOFF_SETTINGS','Settings for time-off admin utility','OTHER','---ALL---','; Comma-delimited time-off codes - MANDATORY, must have at least one defined. \r\n; Default is \'VAC\' for vacation\r\ntimeoff_types => VAC\r\n\r\n; optional, if set to \'1\' will show all viewable agents, even ones with no \r\n; time off for month. Default is 0\r\ndisplay_all_agents => 0\r\n\r\n; optional, used to filter users displayed, in addition to user_group \r\n; permissions\r\nuser_filter_SQL => \r\n\r\n; optional, uses columns from vicidial_users table. Defaults to \r\n; full_name asc, user asc if commented out or non-existent\r\n; sort_SQL => full_name asc, user asc\r\n\r\n; include custom coding for misc download coding where \"custom_download\" \r\n; marked in agent_timeoff_script.php - DO NOT USE WITHOUT CODING KNOWLEDGE\r\n; set to \'1\' to activate\r\ncustom_download => 0');
UPDATE system_settings SET db_schema_version='1713',db_schema_update_date=NOW() where db_schema_version < 1713;
ALTER TABLE vicidial_campaigns ADD call_log_days SMALLINT(5) default '0';
UPDATE system_settings SET db_schema_version='1714',db_schema_update_date=NOW() where db_schema_version < 1714;
agc_2-X/trunk/www/agc/vdc_db_query.php
+234 -158
View File
@@ -547,10 +547,11 @@
# 231207-1520 - Fix for ConfBridge blind monitoring issue #1497
# 240219-2130 - Added daily_limit for user/in-group parameter
# 240221-0330 - Small changes for state_descriptions Banner
# 240420-0836 - Added call_log_days campaign option
#
$version = '2.14-440';
$build = '240221-0330';
$version = '2.14-441';
$build = '240420-0836';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=913;
@@ -18604,175 +18605,250 @@ if ($ACTION == 'CALLSINQUEUEview')
################################################################################
if ($ACTION == 'CALLLOGview')
{
if (strlen($date) < 10)
{$date = $NOW_DATE;}
if (strlen($stage) < 3)
{$stage = '670';}
$date_array = explode("-",$date);
$day_next = mktime(7, 0, 0, $date_array[1], ($date_array[2] + 1), $date_array[0]);
$next_day_date = date("Y-m-d",$day_next);
$day_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 1), $date_array[0]);
$past_day_date = date("Y-m-d",$day_old);
$week_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 7), $date_array[0]);
$past_week_date = date("Y-m-d",$week_old);
echo "<CENTER>\n";
echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_week_date','');return false;\"> << $past_week_date</a> &nbsp; &nbsp; ";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_day_date','');return false;\"> < $past_day_date</a> &nbsp; &nbsp; ";
if ($NOW_DATE != $date)
{echo "<a href=\"#\" onclick=\"VieWCalLLoG('$next_day_date','');return false;\"> $next_day_date > </a> &nbsp; &nbsp; ";}
echo "<input type=text name=calllogdate id=calllogdate value=\"$date\" size=12 maxlength=10> ";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('','form');return false;\">"._QXZ("GO")."</a> &nbsp; &nbsp; &nbsp; ";
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\"> "._QXZ("close")." </a>";
echo "</B></font>\n";
echo "<BR>\n";
echo "<TABLE CELLPADDING=0 CELLSPACING=1 BORDER=0 WIDTH=$stage>";
echo "<TR>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:10px;font-family:sans-serif;\"><B> &nbsp; # &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DATE/TIME")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LENGTH")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("STATUS")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PHONE")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("FULL NAME")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("CAMPAIGN")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("IN/OUT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("ALT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("HANGUP")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("INFO")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DIAL")." &nbsp; </font></TD>";
echo "</TR>";
$stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,alt_dial,comments from vicidial_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by call_date desc limit 10000;";
$call_log_view_allowed=0;
$VU_user_group='';
$call_log_days=-1;
$stmt="SELECT user_group from vicidial_users where user='$user';";
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00576',$user,$server_ip,$session_name,$one_mysql_log);}
$out_logs_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$out_logs_to_print|$stmt|";}
$ALLsort = array();
$ALLstart_epoch = array();
$ALLcall_date = array();
$ALLcampaign_id = array();
$ALLlength_in_sec = array();
$ALLstatus = array();
$ALLphone_code = array();
$ALLphone_number = array();
$ALLlead_id = array();
$ALLhangup_reason = array();
$ALLalt_dial = array();
$ALLin_out = array();
$Allfirst_name = array();
$Alllast_name = array();
$g=0;
$u=0;
while ($out_logs_to_print > $u)
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$cl_user_ct = mysqli_num_rows($rslt);
if ($cl_user_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$ALLsort[$g] = "$row[0]-----$g";
$ALLstart_epoch[$g] = $row[0];
$ALLcall_date[$g] = $row[1];
$ALLcampaign_id[$g] = $row[2];
$ALLlength_in_sec[$g] = $row[3];
$ALLstatus[$g] = $row[4];
$ALLphone_code[$g] = $row[5];
$ALLphone_number[$g] = $row[6];
$ALLlead_id[$g] = $row[7];
$ALLhangup_reason[$g] = $row[8];
$ALLalt_dial[$g] = $row[9];
$ALLin_out[$g] = _QXZ("OUT-AUTO");
if ($row[10] == 'MANUAL') {$ALLin_out[$g] = _QXZ("OUT-MANUAL");}
$stmtA="SELECT first_name,last_name FROM vicidial_list WHERE lead_id='$ALLlead_id[$g]';";
$rsltA=mysql_to_mysqli($stmtA, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00577',$user,$server_ip,$session_name,$one_mysql_log);}
$rowA=mysqli_fetch_row($rsltA);
$Allfirst_name[$g] = $rowA[0];
$Alllast_name[$g] = $rowA[1];
$g++;
$u++;
$VU_user_group = $row[0];
}
$stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,queue_seconds from vicidial_closer_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by closecallid desc limit 10000;";
$stmt="SELECT agent_call_log_view from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00578',$user,$server_ip,$session_name,$one_mysql_log);}
$in_logs_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$in_logs_to_print|$stmt|";}
$u=0;
while ($in_logs_to_print > $u)
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$cl_ug_ct = mysqli_num_rows($rslt);
if ($cl_ug_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$ALLsort[$g] = "$row[0]-----$g";
$ALLstart_epoch[$g] = $row[0];
$ALLcall_date[$g] = $row[1];
$ALLcampaign_id[$g] = $row[2];
$ALLlength_in_sec[$g] = ($row[3] - $row[9]);
if ($ALLlength_in_sec[$g] < 0) {$ALLlength_in_sec[$g]=0;}
$ALLstatus[$g] = $row[4];
$ALLphone_code[$g] = $row[5];
$ALLphone_number[$g] = $row[6];
$ALLlead_id[$g] = $row[7];
$ALLhangup_reason[$g] = $row[8];
$ALLalt_dial[$g] = "MAIN";
$ALLin_out[$g] = "IN";
$stmtA="SELECT first_name,last_name FROM vicidial_list WHERE lead_id='$ALLlead_id[$g]';";
$rsltA=mysql_to_mysqli($stmtA, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00579',$user,$server_ip,$session_name,$one_mysql_log);}
$rowA=mysqli_fetch_row($rsltA);
$Allfirst_name[$g] = $rowA[0];
$Alllast_name[$g] = $rowA[1];
$g++;
$u++;
$agent_call_log_view = $row[0];
if ($agent_call_log_view == 'Y') {$call_log_view_allowed=1;}
}
$stmt="SELECT call_log_days from vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$cl_camp_ct = mysqli_num_rows($rslt);
if ($cl_camp_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$call_log_days = $row[0];
}
if ($g > 0)
{sort($ALLsort, SORT_NUMERIC);}
if ( ($call_log_view_allowed > 0) and ($call_log_days >= 0) )
{
if (strlen($date) < 10)
{$date = $NOW_DATE;}
if (strlen($stage) < 3)
{$stage = '670';}
$date_check = $date;
$date_check = preg_replace('/[^0-9]/','',$date_check);
$call_log_days_check=20000101;
if ($call_log_days > 0)
{
$call_log_days_old = mktime(7, 0, 0, date("m"), (date("d") - $call_log_days), date("Y"));
$call_log_days_check = date("Ymd",$call_log_days_old);
}
$date_array = explode("-",$date);
$day_next = mktime(7, 0, 0, $date_array[1], ($date_array[2] + 1), $date_array[0]);
$next_day_date = date("Y-m-d",$day_next);
$day_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 1), $date_array[0]);
$past_day_date = date("Y-m-d",$day_old);
$week_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 7), $date_array[0]);
$past_week_date = date("Y-m-d",$week_old);
if ($call_log_days_check <= $date_check)
{
echo "<CENTER>\n";
echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_week_date','');return false;\"> << $past_week_date</a> &nbsp; &nbsp; ";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_day_date','');return false;\"> < $past_day_date</a> &nbsp; &nbsp; ";
if ($NOW_DATE != $date)
{echo "<a href=\"#\" onclick=\"VieWCalLLoG('$next_day_date','');return false;\"> $next_day_date > </a> &nbsp; &nbsp; ";}
echo "<input type=text name=calllogdate id=calllogdate value=\"$date\" size=12 maxlength=10> ";
echo "<a href=\"#\" onclick=\"VieWCalLLoG('','form');return false;\">"._QXZ("GO")."</a> &nbsp; &nbsp; &nbsp; ";
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\"> "._QXZ("close")." </a>";
echo "</B></font>\n";
echo "<BR>\n";
echo "<TABLE CELLPADDING=0 CELLSPACING=1 BORDER=0 WIDTH=$stage>";
echo "<TR>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:10px;font-family:sans-serif;\"><B> &nbsp; # &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DATE/TIME")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LENGTH")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("STATUS")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PHONE")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("FULL NAME")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("CAMPAIGN")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("IN/OUT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("ALT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("HANGUP")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("INFO")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DIAL")." &nbsp; </font></TD>";
echo "</TR>";
$stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,alt_dial,comments from vicidial_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by call_date desc limit 10000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00576',$user,$server_ip,$session_name,$one_mysql_log);}
$out_logs_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$out_logs_to_print|$stmt|";}
$ALLsort = array();
$ALLstart_epoch = array();
$ALLcall_date = array();
$ALLcampaign_id = array();
$ALLlength_in_sec = array();
$ALLstatus = array();
$ALLphone_code = array();
$ALLphone_number = array();
$ALLlead_id = array();
$ALLhangup_reason = array();
$ALLalt_dial = array();
$ALLin_out = array();
$Allfirst_name = array();
$Alllast_name = array();
$g=0;
$u=0;
while ($out_logs_to_print > $u)
{
$row=mysqli_fetch_row($rslt);
$ALLsort[$g] = "$row[0]-----$g";
$ALLstart_epoch[$g] = $row[0];
$ALLcall_date[$g] = $row[1];
$ALLcampaign_id[$g] = $row[2];
$ALLlength_in_sec[$g] = $row[3];
$ALLstatus[$g] = $row[4];
$ALLphone_code[$g] = $row[5];
$ALLphone_number[$g] = $row[6];
$ALLlead_id[$g] = $row[7];
$ALLhangup_reason[$g] = $row[8];
$ALLalt_dial[$g] = $row[9];
$ALLin_out[$g] = _QXZ("OUT-AUTO");
if ($row[10] == 'MANUAL') {$ALLin_out[$g] = _QXZ("OUT-MANUAL");}
$stmtA="SELECT first_name,last_name FROM vicidial_list WHERE lead_id='$ALLlead_id[$g]';";
$rsltA=mysql_to_mysqli($stmtA, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00577',$user,$server_ip,$session_name,$one_mysql_log);}
$rowA=mysqli_fetch_row($rsltA);
$Allfirst_name[$g] = $rowA[0];
$Alllast_name[$g] = $rowA[1];
$g++;
$u++;
}
$stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,queue_seconds from vicidial_closer_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by closecallid desc limit 10000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00578',$user,$server_ip,$session_name,$one_mysql_log);}
$in_logs_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$in_logs_to_print|$stmt|";}
$u=0;
while ($in_logs_to_print > $u)
{
$row=mysqli_fetch_row($rslt);
$ALLsort[$g] = "$row[0]-----$g";
$ALLstart_epoch[$g] = $row[0];
$ALLcall_date[$g] = $row[1];
$ALLcampaign_id[$g] = $row[2];
$ALLlength_in_sec[$g] = ($row[3] - $row[9]);
if ($ALLlength_in_sec[$g] < 0) {$ALLlength_in_sec[$g]=0;}
$ALLstatus[$g] = $row[4];
$ALLphone_code[$g] = $row[5];
$ALLphone_number[$g] = $row[6];
$ALLlead_id[$g] = $row[7];
$ALLhangup_reason[$g] = $row[8];
$ALLalt_dial[$g] = "MAIN";
$ALLin_out[$g] = "IN";
$stmtA="SELECT first_name,last_name FROM vicidial_list WHERE lead_id='$ALLlead_id[$g]';";
$rsltA=mysql_to_mysqli($stmtA, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00579',$user,$server_ip,$session_name,$one_mysql_log);}
$rowA=mysqli_fetch_row($rsltA);
$Allfirst_name[$g] = $rowA[0];
$Alllast_name[$g] = $rowA[1];
$g++;
$u++;
}
if ($g > 0)
{sort($ALLsort, SORT_NUMERIC);}
else
{echo "<tr bgcolor=white><td colspan=11 align=center>"._QXZ("No calls on this day")."</td></tr>";}
$u=0;
while ($g > $u)
{
$sort_split = explode("-----",$ALLsort[$u]);
$i = $sort_split[1];
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$phone_number_display = $ALLphone_number[$i];
if ($disable_alter_custphone == 'HIDE')
{$phone_number_display = 'XXXXXXXXXX';}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td align=right><font class='sb_text'>$ALLcall_date[$i]</td>";
echo "<td align=right><font class='sb_text'> $ALLlength_in_sec[$i]</td>\n";
echo "<td align=right><font class='sb_text'> $ALLstatus[$i]</td>\n";
echo "<td align=right><font class='sb_text'> $ALLphone_code[$i] $phone_number_display </td>\n";
echo "<td align=right><font class='sb_text'> $Allfirst_name[$i] $Alllast_name[$i] </td>\n";
echo "<td align=right><font class='sb_text'> $ALLcampaign_id[$i] </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLin_out[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLalt_dial[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLhangup_reason[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> <a href=\"#\" onclick=\"VieWLeaDInfO($ALLlead_id[$i]);return false;\"> "._QXZ("INFO")."</A> </td>\n";
if ($manual_dial_filter > 0)
{echo "<td align=right><font class='sb_text'> <a href=\"#\" onclick=\"NeWManuaLDiaLCalL('CALLLOG','$ALLphone_code[$i]','$ALLphone_number[$i]','$ALLlead_id[$i]','','YES','NO');return false;\"> "._QXZ("DIAL")." </A> </td>\n";}
else
{echo "<td align=right><font class='sb_text'> "._QXZ("DIAL")." </td>\n";}
echo "</tr>\n";
}
echo "</TABLE>";
echo "<BR>";
echo "<a href=\"#\" onclick=\"CalLLoGVieWClose();return false;\">"._QXZ("Close Call Log")."</a>";
echo "</CENTER>";
}
else
{
echo "<CENTER>\n";
echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>";
echo ""._QXZ("call log view outside allowed date range")." &nbsp; &nbsp; &nbsp; ";
if ($NOW_DATE != $date)
{echo "<a href=\"#\" onclick=\"VieWCalLLoG('$next_day_date','');return false;\"> $next_day_date > </a> &nbsp; &nbsp; ";}
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\"> "._QXZ("close")." </a>";
echo "</B></font>\n";
echo "<BR>\n";
echo "<BR>";
echo "<a href=\"#\" onclick=\"CalLLoGVieWClose();return false;\">"._QXZ("Close Call Log")."</a>";
echo "</CENTER>";
}
}
else
{echo "<tr bgcolor=white><td colspan=11 align=center>"._QXZ("No calls on this day")."</td></tr>";}
$u=0;
while ($g > $u)
{
$sort_split = explode("-----",$ALLsort[$u]);
$i = $sort_split[1];
echo "<CENTER>\n";
echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>";
echo ""._QXZ("call log view not allowed")." &nbsp; &nbsp; &nbsp; ";
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\"> "._QXZ("close")." </a>";
echo "</B></font>\n";
echo "<BR>\n";
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$phone_number_display = $ALLphone_number[$i];
if ($disable_alter_custphone == 'HIDE')
{$phone_number_display = 'XXXXXXXXXX';}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td align=right><font class='sb_text'>$ALLcall_date[$i]</td>";
echo "<td align=right><font class='sb_text'> $ALLlength_in_sec[$i]</td>\n";
echo "<td align=right><font class='sb_text'> $ALLstatus[$i]</td>\n";
echo "<td align=right><font class='sb_text'> $ALLphone_code[$i] $phone_number_display </td>\n";
echo "<td align=right><font class='sb_text'> $Allfirst_name[$i] $Alllast_name[$i] </td>\n";
echo "<td align=right><font class='sb_text'> $ALLcampaign_id[$i] </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLin_out[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLalt_dial[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> "._QXZ("$ALLhangup_reason[$i]")." </td>\n";
echo "<td align=right><font class='sb_text'> <a href=\"#\" onclick=\"VieWLeaDInfO($ALLlead_id[$i]);return false;\"> "._QXZ("INFO")."</A> </td>\n";
if ($manual_dial_filter > 0)
{echo "<td align=right><font class='sb_text'> <a href=\"#\" onclick=\"NeWManuaLDiaLCalL('CALLLOG','$ALLphone_code[$i]','$ALLphone_number[$i]','$ALLlead_id[$i]','','YES','NO');return false;\"> "._QXZ("DIAL")." </A> </td>\n";}
else
{echo "<td align=right><font class='sb_text'> "._QXZ("DIAL")." </td>\n";}
echo "</tr>\n";
echo "<BR>";
echo "<a href=\"#\" onclick=\"CalLLoGVieWClose();return false;\">"._QXZ("Close Call Log")."</a>";
echo "</CENTER>";
}
echo "</TABLE>";
echo "<BR>";
echo "<a href=\"#\" onclick=\"CalLLoGVieWClose();return false;\">"._QXZ("Close Call Log")."</a>";
echo "</CENTER>";
}
agc_2-X/trunk/www/vicidial/admin.php
+12 -5
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agc_2-X/trunk/www/vicidial/help_documentation.txt
+2 -1
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@@ -1,4 +1,4 @@
# version: 20240415190101
# version: 20240419182801
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -274,6 +274,7 @@ campaigns-comments_dispo_screen Comments Dispo Screen <QXZ>Setting this option t
campaigns-comments_callback_screen Comments Callback Screen <QXZ>Setting this option to ENABLED will display the Comments field at the top of the callback scheduling screen. If the REPLACE_CB_NOTES option is selected, then the Comments field will replace the Callback Notes field on the callback scheduling screen. Default is DISABLED.</QXZ>
campaigns-qc_comment_history QC Comments History <QXZ>Setting this option to AUTO_OPEN will automatically open the QC comments history panel in the agent interface when a call goes to the agent screen that has QC comments. The MINIMIZE options will allow the QC Comment History panel to collapse to the bottom of the screen when you click to hide it instead of it disappearing completely. Default is CLICK.</QXZ>
campaigns-hide_call_log_info Hide Call Log Info <QXZ>Enabling this option will hide any call log or call count information when lead information is displayed on the agent screen. Using one of the SHOW options will show the last X number of calls to a lead in the call log section of the lead info view. Default is N.</QXZ>
campaigns-call_log_days Call Log View Days <QXZ>If the agent User Group allows for Call Log View, this option can restrict the call log view to a number of days in the past that can be viewed. Setting this field to -1 will completely disable Call Log View for all agents in this campaign. Default is 0 for no restrictions.</QXZ>
campaigns-agent_lead_search Agent Lead Search <QXZ>Setting this option to ENABLED will allow agents to search for leads and view lead information while paused in the agent interface. Also, if the Agent User Group is allowed to view Call Logs then the agent will be able to view past call notes for any lead that they are viewing information on. Default is DISABLED. LIVE_CALL_INBOUND will allow search for a lead while on an inbound call only. LIVE_CALL_INBOUND_AND_MANUAL will allow search for a lead while on an inbound call or while paused. When Lead Search is used on a live inbound call, the lead of the call when it went to the agent will be changed to a status of LSMERG, and the logs for the call will be modified to link to the agent selected lead instead.</QXZ>
campaigns-agent_lead_search_method Agent Lead Search Method <QXZ>If Agent Lead Search is enabled, this setting defines where the agent will be allowed to search for leads. SYSTEM will search the entire system, CAMPAIGNLISTS will search inside all of the active lists within the campaign, CAMPLISTS_ALL will search inside all of the active and inactive lists within the campaign, LIST will search only within the Manual Dial List ID as defined in the campaign. Default is CAMPLISTS_ALL. One of these options with USER_ in front will only search within leads that have the owner field matching the user ID of the agent, the options with GROUP_ in front will only search within leads that have the owner field matching the user group that the user is a member of, the options with TERRITORY_ in front will only search within leads that have the owner field matching the territories that the agent has selected.</QXZ>
campaigns-agent_search_ingroup_list Agent Search In-Group List Restrict <QXZ>If this setting is enabled, and if the agent receives an inbound call, and if the In-Group for that inbound call has the Agent Screen Search List Restrict option enabled, then this will restrict the Agent Lead Search results to only leads in that specific list for that call. The ENABLED_OVERRIDE option will override the existing Agent Lead Search Method and replace it with the List ID restriction only, if applicable. Default is DISABLED.</QXZ>