updated Spanish agent screen
git-svn-id: svn://192.168.202.10@1368 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
|
||||
{
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
echo "<title>web client astGUIclient: Login</title>\n";
|
||||
echo "<title>web client astGUIclient: Conexión</title>\n";
|
||||
echo "</head>\n";
|
||||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||||
echo "<TABLE><TR><TD></TD>\n";
|
||||
|
||||
@@ -135,12 +135,12 @@ $rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
|
||||
if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
|
||||
{
|
||||
echo "Inválido Nombre del usuario/Contraseña: |$user|$pass|\n";
|
||||
exit;
|
||||
}
|
||||
else
|
||||
else
|
||||
{
|
||||
|
||||
if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
|
||||
|
||||
@@ -4,46 +4,49 @@
|
||||
#
|
||||
# database connection settings and some global web settings
|
||||
#
|
||||
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
if ( file_exists("/etc/astguiclient.conf") )
|
||||
{
|
||||
$DBCagc = file("/etc/astguiclient.conf");
|
||||
foreach ($DBCagc as $DBCline)
|
||||
{
|
||||
$DBCline = preg_replace("/ |>|\n|\r|\t|\#.*|;.*/","",$DBCline);
|
||||
if (ereg("^PATHlogs", $DBCline))
|
||||
{$PATHlogs = $DBCline; $PATHlogs = preg_replace("/.*=/","",$PATHlogs);}
|
||||
if (ereg("^PATHweb", $DBCline))
|
||||
{$WeBServeRRooT = $DBCline; $WeBServeRRooT = preg_replace("/.*=/","",$WeBServeRRooT);}
|
||||
if (ereg("^VARDB_server", $DBCline))
|
||||
{$VARDB_server = $DBCline; $VARDB_server = preg_replace("/.*=/","",$VARDB_server);}
|
||||
if (ereg("^VARDB_database", $DBCline))
|
||||
{$VARDB_database = $DBCline; $VARDB_database = preg_replace("/.*=/","",$VARDB_database);}
|
||||
if (ereg("^VARDB_user", $DBCline))
|
||||
{$VARDB_user = $DBCline; $VARDB_user = preg_replace("/.*=/","",$VARDB_user);}
|
||||
if (ereg("^VARDB_pass", $DBCline))
|
||||
{$VARDB_pass = $DBCline; $VARDB_pass = preg_replace("/.*=/","",$VARDB_pass);}
|
||||
if (ereg("^VARDB_port", $DBCline))
|
||||
{$VARDB_port = $DBCline; $VARDB_port = preg_replace("/.*=/","",$VARDB_port);}
|
||||
$DBCagc = file("/etc/astguiclient.conf");
|
||||
foreach ($DBCagc as $DBCline)
|
||||
{
|
||||
$DBCline = preg_replace("/ |>|\n|\r|\t|\#.*|;.*/","",$DBCline);
|
||||
if (ereg("^PATHlogs", $DBCline))
|
||||
{$PATHlogs = $DBCline; $PATHlogs = preg_replace("/.*=/","",$PATHlogs);}
|
||||
if (ereg("^PATHweb", $DBCline))
|
||||
{$WeBServeRRooT = $DBCline; $WeBServeRRooT = preg_replace("/.*=/","",$WeBServeRRooT);}
|
||||
if (ereg("^VARserver_ip", $DBCline))
|
||||
{$WEBserver_ip = $DBCline; $WEBserver_ip = preg_replace("/.*=/","",$WEBserver_ip);}
|
||||
if (ereg("^VARDB_server", $DBCline))
|
||||
{$VARDB_server = $DBCline; $VARDB_server = preg_replace("/.*=/","",$VARDB_server);}
|
||||
if (ereg("^VARDB_database", $DBCline))
|
||||
{$VARDB_database = $DBCline; $VARDB_database = preg_replace("/.*=/","",$VARDB_database);}
|
||||
if (ereg("^VARDB_user", $DBCline))
|
||||
{$VARDB_user = $DBCline; $VARDB_user = preg_replace("/.*=/","",$VARDB_user);}
|
||||
if (ereg("^VARDB_pass", $DBCline))
|
||||
{$VARDB_pass = $DBCline; $VARDB_pass = preg_replace("/.*=/","",$VARDB_pass);}
|
||||
if (ereg("^VARDB_port", $DBCline))
|
||||
{$VARDB_port = $DBCline; $VARDB_port = preg_replace("/.*=/","",$VARDB_port);}
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
#defaults for DB connection
|
||||
$VARDB_server = 'localhost';
|
||||
$VARDB_port = '3306';
|
||||
$VARDB_user = 'cron';
|
||||
$VARDB_pass = '1234';
|
||||
$VARDB_database = '1234';
|
||||
$WeBServeRRooT = '/usr/local/apache2/htdocs';
|
||||
}
|
||||
|
||||
}
|
||||
else
|
||||
{
|
||||
#defaults for DB connection
|
||||
$VARDB_server = 'localhost';
|
||||
$VARDB_user = 'cron';
|
||||
$VARDB_pass = '1234';
|
||||
$VARDB_database = '1234';
|
||||
$WeBServeRRooT = '/usr/local/apache2/htdocs';
|
||||
}
|
||||
|
||||
$link=mysql_connect("$VARDB_server", "$VARDB_user", "$VARDB_pass");
|
||||
if (!$link) {
|
||||
$link=mysql_connect("$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass");
|
||||
if (!$link)
|
||||
{
|
||||
die('MySQL connect ERROR: ' . mysql_error());
|
||||
}
|
||||
mysql_select_db("$VARDB_database",$link);
|
||||
}
|
||||
mysql_select_db("$VARDB_database");
|
||||
|
||||
$local_DEF = 'Local/';
|
||||
$conf_silent_prefix = '7';
|
||||
|
||||
@@ -12,7 +12,7 @@
|
||||
# - $pass
|
||||
# optional variables:
|
||||
# - $format - ('text','debug')
|
||||
# - $ACTION - ('regCLOSER','regTERRITORY','manDiaLnextCALL','manDiaLskip','manDiaLonly','manDiaLlookCaLL','manDiaLlogCALL','userLOGout','updateDISPO','updateLEAD','VDADpause','VDADready','VDADcheckINCOMING','UpdatEFavoritEs','CalLBacKLisT','CalLBacKCounT','PauseCodeSubmit','LogiNCamPaigns','alt_phone_change','AlertControl','AGENTSview','CALLSINQUEUEview','CALLSINQUEUEgrab','DiaLableLeaDsCounT','UpdateFields')
|
||||
# - $ACTION - ('regCLOSER','regTERRITORY','manDiaLnextCALL','manDiaLskip','manDiaLonly','manDiaLlookCaLL','manDiaLlogCALL','userLOGout','updateDISPO','updateLEAD','VDADpause','VDADready','VDADcheckINCOMING','UpdatEFavoritEs','CalLBacKLisT','CalLBacKCounT','PauseCodeSubmit','LogiNCamPaigns','alt_phone_change','AlertControl','AGENTSview','CALLSINQUEUEview','CALLSINQUEUEgrab','DiaLableLeaDsCounT','UpdateFields','CALLLOGview','LEADINFOview')
|
||||
# - $stage - ('start','finish','lookup','new')
|
||||
# - $closer_choice - ('CL_TESTCAMP_L CL_OUT123_L -')
|
||||
# - $conf_exten - ('8600011',...)
|
||||
@@ -87,6 +87,7 @@
|
||||
# - $agent_territories - ('ABC001','ABC002'...)
|
||||
# - $alt_num_status - ('0','1')
|
||||
# - $DiaL_SecondS - ('0','1','2',...)
|
||||
# - $date - ('2010-02-19')
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 50629-1044 - First build of script
|
||||
@@ -231,15 +232,21 @@
|
||||
# 100109-0745 - Added alt_num_status for ALTNUM dialing status
|
||||
# 100109-1336 - Fixed Manual dial live call detection
|
||||
# 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
|
||||
# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
|
||||
# 100207-1110 - Changed Pause Codes function to allow for multiple pause codes per pause period
|
||||
# 100122-0757 - Added NOT-LOGGED-IN-AGENTS option for sidebar view and transfer view
|
||||
# 100202-2305 - Fixed logging issues related to INBOUND_MAN dial_method
|
||||
# 100207-1104 - Changed Pause Codes function to allow for multiple pause codes per pause period
|
||||
# 100219-1437 - Added agent_dispo_log file option
|
||||
# 100220-1041 - Added CALLLOGview and LEADINFOview functions
|
||||
# 100221-1105 - Added custom CID use compatibility
|
||||
# 100301-1342 - Changed Available agents output for AGENTDIRECT selection
|
||||
# 100309-0535 - Added queuemetrics_loginout option
|
||||
# 100311-1559 - Added callcard logging to startcallurl and dispourl functions
|
||||
#
|
||||
|
||||
$version = '2.2.0-142';
|
||||
$build = '100301-1342';
|
||||
$version = '2.4-148';
|
||||
$build = '100311-1559';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=309;
|
||||
$mysql_log_count=321;
|
||||
$one_mysql_log=0;
|
||||
|
||||
require("dbconnect.php");
|
||||
@@ -419,6 +426,8 @@ if (isset($_GET["alt_num_status"])) {$alt_num_status=$_GET["alt_num_status"];
|
||||
elseif (isset($_POST["alt_num_status"])) {$alt_num_status=$_POST["alt_num_status"];}
|
||||
if (isset($_GET["DiaL_SecondS"])) {$DiaL_SecondS=$_GET["DiaL_SecondS"];}
|
||||
elseif (isset($_POST["DiaL_SecondS"])) {$DiaL_SecondS=$_POST["DiaL_SecondS"];}
|
||||
if (isset($_GET["date"])) {$date=$_GET["date"];}
|
||||
elseif (isset($_POST["date"])) {$date=$_POST["date"];}
|
||||
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
@@ -1810,6 +1819,24 @@ if ($ACTION == 'manDiaLnextCaLL')
|
||||
}
|
||||
}
|
||||
if (strlen($campaign_cid_override) > 6) {$CCID = "$campaign_cid_override"; $CCID_on++;}
|
||||
### check for custom cid use
|
||||
$use_custom_cid=0;
|
||||
$stmt = "SELECT count(*) FROM vicidial_campaigns where use_custom_cid='Y' and campaign_id='$campaign';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00313',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$uccid_ct = mysql_num_rows($rslt);
|
||||
if ($uccid_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$use_custom_cid = $row[0];
|
||||
}
|
||||
if ($use_custom_cid > 0)
|
||||
{
|
||||
$temp_CID = preg_replace("/\D/",'',$security);
|
||||
if (strlen($temp_CID) > 6)
|
||||
{$CCID = "$temp_CID"; $CCID_on++;}
|
||||
}
|
||||
if (eregi("x",$dial_prefix)) {$Local_out_prefix = '';}
|
||||
|
||||
$PADlead_id = sprintf("%09s", $lead_id);
|
||||
@@ -1866,7 +1893,7 @@ if ($ACTION == 'manDiaLnextCaLL')
|
||||
$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00301',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00302',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$VDpr_ct = mysql_num_rows($rslt);
|
||||
if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
|
||||
{
|
||||
@@ -1877,7 +1904,7 @@ if ($ACTION == 'manDiaLnextCaLL')
|
||||
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00302',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00303',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -2231,6 +2258,24 @@ if ($ACTION == 'manDiaLonly')
|
||||
}
|
||||
}
|
||||
if (strlen($campaign_cid_override) > 6) {$CCID = "$campaign_cid_override"; $CCID_on++;}
|
||||
### check for custom cid use
|
||||
$use_custom_cid=0;
|
||||
$stmt = "SELECT count(*) FROM vicidial_campaigns where use_custom_cid='Y' and campaign_id='$campaign';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00314',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$uccid_ct = mysql_num_rows($rslt);
|
||||
if ($uccid_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$use_custom_cid = $row[0];
|
||||
}
|
||||
if ($use_custom_cid > 0)
|
||||
{
|
||||
$temp_CID = preg_replace("/\D/",'',$security);
|
||||
if (strlen($temp_CID) > 6)
|
||||
{$CCID = "$temp_CID"; $CCID_on++;}
|
||||
}
|
||||
|
||||
$PADlead_id = sprintf("%09s", $lead_id);
|
||||
while (strlen($PADlead_id) > 9) {$PADlead_id = substr("$PADlead_id", 0, -1);}
|
||||
@@ -2295,7 +2340,7 @@ if ($ACTION == 'manDiaLonly')
|
||||
$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00303',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00304',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$VDpr_ct = mysql_num_rows($rslt);
|
||||
if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
|
||||
{
|
||||
@@ -2306,7 +2351,7 @@ if ($ACTION == 'manDiaLonly')
|
||||
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00304',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00305',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -4457,6 +4502,7 @@ if ($ACTION == 'VDADcheckINCOMING')
|
||||
if ($DB > 0) {echo "$SCUfile[0]<BR>\n";}
|
||||
|
||||
##### BEGIN special filtering and response for Vtiger account balance function #####
|
||||
# http://vtiger/vicidial/api.php?mode=callxfer&contactwsid=--A--vendor_lead_code--B--&minuteswarning=3
|
||||
$stmt = "SELECT enable_vtiger_integration FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00294',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
@@ -4466,27 +4512,57 @@ if ($ACTION == 'VDADcheckINCOMING')
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$enable_vtiger_integration = $row[0];
|
||||
}
|
||||
if ( ($enable_vtiger_integration > 0) and (ereg('callxfer',$VDCL_start_call_url)) and (ereg('contactwsid',$VDCL_start_call_url)) )
|
||||
if ( ( ($enable_vtiger_integration > 0) and (ereg('callxfer',$VDCL_start_call_url)) and (ereg('contactwsid',$VDCL_start_call_url)) ) or (preg_match("/minuteswarning/",$VDCL_start_call_url)) )
|
||||
{
|
||||
$SCUoutput='';
|
||||
foreach ($SCUfile as $SCUline)
|
||||
{$SCUoutput .= "$SCUline";}
|
||||
# {"result":true,"durationLimit":3071}
|
||||
if (strlen($SCUoutput) > 4)
|
||||
if ( (strlen($SCUoutput) > 4) or (preg_match("/minuteswarning/",$VDCL_start_call_url)) )
|
||||
{
|
||||
$SCUresponse = explode('durationLimit',$SCUoutput);
|
||||
$durationLimit = preg_replace('/\D/','',$SCUresponse[1]);
|
||||
$durationLimitSEC = ( ( ($durationLimit + 0) - 3) * 60); # minutes - 3 for 3-minute-warning
|
||||
$minuteswarning=3; # default to 3
|
||||
if (preg_match("/minuteswarning/",$VDCL_start_call_url))
|
||||
{
|
||||
$minuteswarningARY = explode('minuteswarning=',$VDCL_start_call_url);
|
||||
$minuteswarning = preg_replace('/&.*/','',$minuteswarningARY[1]);
|
||||
}
|
||||
### add this to the Start Call URL for callcard calls to be logged "&minuteswarning=1&callcard=1"
|
||||
if (preg_match("/callcard=/",$VDCL_start_call_url))
|
||||
{
|
||||
$stmt="SELECT balance_minutes_start FROM callcard_log where uniqueid='$uniqueid' order by call_time desc LIMIT 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00315',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$bms_ct = mysql_num_rows($rslt);
|
||||
if ($bms_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$durationLimit = $row[0];
|
||||
|
||||
$stmt="UPDATE callcard_log set agent_time='$NOW_TIME',agent='$user' where uniqueid='$uniqueid' order by call_time desc LIMIT 1;";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00316',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$ccl_update = mysql_affected_rows($link);
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$SCUresponse = explode('durationLimit',$SCUoutput);
|
||||
$durationLimit = preg_replace('/\D/','',$SCUresponse[1]);
|
||||
}
|
||||
if (strlen($durationLimit) < 1) {$durationLimit = 0;}
|
||||
$durationLimitSEC = ( ( ($durationLimit + 0) - $minuteswarning) * 60); # minutes - 3 for 3-minute-warning
|
||||
if ($durationLimitSEC < 5) {$durationLimitSEC = 5;}
|
||||
|
||||
$stmt="UPDATE vicidial_live_agents set external_timer_action='D1_DIAL',external_timer_action_message='3 minute warning for customer',external_timer_action_seconds='$durationLimitSEC' where user='$user';";
|
||||
$stmt="UPDATE vicidial_live_agents set external_timer_action='D1_DIAL',external_timer_action_message='$minuteswarning minute warning for customer',external_timer_action_seconds='$durationLimitSEC' where user='$user';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00295',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$vla_update_timer = mysql_affected_rows($link);
|
||||
|
||||
$fp = fopen ("./call_url_log.txt", "a");
|
||||
fwrite ($fp, "$VDCL_start_call_url\n$SCUoutput\n$durationLimit|$durationLimitSEC|$vla_update_timer\n");
|
||||
fwrite ($fp, "$VDCL_start_call_url\n$SCUoutput\n$durationLimit|$durationLimitSEC|$vla_update_timer|$minuteswarning|$uniqueid|\n");
|
||||
fclose($fp);
|
||||
}
|
||||
}
|
||||
@@ -4630,7 +4706,7 @@ if ($ACTION == 'userLOGout')
|
||||
{
|
||||
#############################################
|
||||
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
||||
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages FROM system_settings;";
|
||||
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages,queuemetrics_loginout FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00138',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
@@ -4645,6 +4721,7 @@ if ($ACTION == 'userLOGout')
|
||||
$queuemetrics_pass = $row[4];
|
||||
$queuemetrics_log_id = $row[5];
|
||||
$allow_sipsak_messages = $row[6];
|
||||
$queuemetrics_loginout = $row[7];
|
||||
}
|
||||
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
||||
###########################################
|
||||
@@ -4656,6 +4733,10 @@ if ($ACTION == 'userLOGout')
|
||||
|
||||
if ($enable_queuemetrics_logging > 0)
|
||||
{
|
||||
$QM_LOGOFF = 'AGENTLOGOFF';
|
||||
if ($queuemetrics_loginout=='CALLBACK')
|
||||
{$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';}
|
||||
|
||||
$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
||||
mysql_select_db("$queuemetrics_dbname", $linkB);
|
||||
|
||||
@@ -4665,7 +4746,7 @@ if ($ACTION == 'userLOGout')
|
||||
# $rslt=mysql_query($stmt, $linkB);
|
||||
# $affected_rows = mysql_affected_rows($linkB);
|
||||
|
||||
$stmt = "SELECT time_id FROM queue_log where agent='Agent/$user' and verb='AGENTLOGIN' order by time_id desc limit 1;";
|
||||
$stmt = "SELECT time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') order by time_id desc limit 1;";
|
||||
$rslt=mysql_query($stmt, $linkB);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
@@ -4676,13 +4757,14 @@ if ($ACTION == 'userLOGout')
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$logintime = $row[0];
|
||||
$loginphone = $row[1];
|
||||
$i++;
|
||||
}
|
||||
|
||||
$time_logged_in = ($StarTtime - $logintime);
|
||||
if ($time_logged_in > 1000000) {$time_logged_in=1;}
|
||||
|
||||
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='AGENTLOGOFF',data1='$user$agents',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
|
||||
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QM_LOGOFF',data1='$loginphone',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $linkB);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
@@ -5576,8 +5658,10 @@ if ($ACTION == 'updateDISPO')
|
||||
|
||||
mysql_close($linkB);
|
||||
}
|
||||
|
||||
### Issue Dispo Call URL if defined
|
||||
|
||||
############################################
|
||||
### BEGIN Issue Dispo Call URL if defined
|
||||
############################################
|
||||
if (strlen($dispo_call_url) > 7)
|
||||
{
|
||||
$talk_time=0;
|
||||
@@ -5787,7 +5871,91 @@ if ($ACTION == 'updateDISPO')
|
||||
fwrite ($fp, "$dispo_call_url\n$SCUoutput\n");
|
||||
fclose($fp);
|
||||
}
|
||||
|
||||
### add this to the Dispo URL for callcard calls to be logged "&callcard=--A--talk_time_min--B--"
|
||||
if (preg_match("/callcard/",$dispo_call_url))
|
||||
{
|
||||
$stmt="SELECT balance_minutes_start,card_id FROM callcard_log where uniqueid='$uniqueid' order by call_time desc LIMIT 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00317',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$bms_ct = mysql_num_rows($rslt);
|
||||
$fp = fopen ("./call_url_log.txt", "a");
|
||||
fwrite ($fp, "$dispo_call_url\n$stmt|$bms_ct\n");
|
||||
fclose($fp);
|
||||
|
||||
if ($bms_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$balance_minutes_start = $row[0];
|
||||
$card_id = $row[1];
|
||||
|
||||
$current_minutes = ($balance_minutes_start - $talk_time_min);
|
||||
|
||||
$stmt="UPDATE callcard_log set agent_talk_sec='$talk_time',agent_talk_min='$talk_time_min',dispo_time='$NOW_TIME',agent_dispo='$dispo' where uniqueid='$uniqueid' order by call_time desc LIMIT 1;";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00318',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$ccl_update = mysql_affected_rows($link);
|
||||
|
||||
$stmt="UPDATE callcard_accounts set balance_minutes='$current_minutes' where card_id='$card_id';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00319',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$cca_update = mysql_affected_rows($link);
|
||||
|
||||
$stmt="UPDATE callcard_accounts_details set balance_minutes='$current_minutes' where card_id='$card_id';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00320',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$ccad_update = mysql_affected_rows($link);
|
||||
}
|
||||
}
|
||||
}
|
||||
############################################
|
||||
### END Issue Dispo Call URL if defined
|
||||
############################################
|
||||
|
||||
|
||||
##### check if system is set to generate logfile for dispos
|
||||
$stmt="SELECT enable_agc_dispo_log FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00311',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$enable_agc_dispo_log_ct = mysql_num_rows($rslt);
|
||||
if ($enable_agc_dispo_log_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$enable_agc_dispo_log =$row[0];
|
||||
}
|
||||
|
||||
if ( ($WeBRooTWritablE > 0) and ($enable_agc_dispo_log > 0) )
|
||||
{
|
||||
$talk_time = 0;
|
||||
$stmt = "select talk_sec,dead_sec from vicidial_agent_log where lead_id='$lead_id' and agent_log_id='$CALL_agent_log_id';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00312',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$VAL_talk_ct = mysql_num_rows($rslt);
|
||||
if ($VAL_talk_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$talk_sec = $row[0];
|
||||
$dead_sec = $row[1];
|
||||
$talk_time = ($talk_sec - $dead_sec);
|
||||
if ($talk_time < 1)
|
||||
{
|
||||
$talk_time = 0;
|
||||
}
|
||||
}
|
||||
|
||||
# DATETIME|campaign|lead_id|phone_number|user|type|Call_ID||province|talk_sec|
|
||||
# 2010-02-19 11:11:11|TESTCAMP|65432|3125551212|1234|D|Y09876543210987654||note|123|
|
||||
$fp = fopen ("./xfer_log.txt", "a");
|
||||
fwrite ($fp, "$NOW_TIME|$campaign|$lead_id|$phone_number|$user|D|$MDnextCID||$province|$talk_sec|\n");
|
||||
fclose($fp);
|
||||
}
|
||||
|
||||
echo 'Lead ' . $lead_id . ' se ha cambiado a ' . $dispo_choice . " Estado\nNext agent_log_id:\n" . $agent_log_id . "\n";
|
||||
}
|
||||
|
||||
@@ -6157,7 +6325,7 @@ if ($ACTION == 'PauseCodeSubmit')
|
||||
$stmt = "select pause_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00305',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00306',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$VDpr_ct = mysql_num_rows($rslt);
|
||||
if ($VDpr_ct > 0)
|
||||
{
|
||||
@@ -6167,12 +6335,12 @@ if ($ACTION == 'PauseCodeSubmit')
|
||||
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec' where agent_log_id='$agent_log_id';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00306',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00307',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
|
||||
$user_group='';
|
||||
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00309',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00308',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$ug_record_ct = mysql_num_rows($rslt);
|
||||
if ($ug_record_ct > 0)
|
||||
@@ -6184,14 +6352,14 @@ if ($ACTION == 'PauseCodeSubmit')
|
||||
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group,sub_status) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime','$user_group','$status');";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00307',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00309',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$affected_rows = mysql_affected_rows($link);
|
||||
$agent_log_id = mysql_insert_id($link);
|
||||
|
||||
$stmt="UPDATE vicidial_live_agents SET agent_log_id='$agent_log_id',last_state_change='$NOW_TIME' where user='$user';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00308',$VD_login,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00310',$VD_login,$server_ip,$session_name,$one_mysql_log);}
|
||||
$VLAaffected_rows_update = mysql_affected_rows($link);
|
||||
}
|
||||
|
||||
@@ -6289,6 +6457,8 @@ if ($ACTION == 'AGENTSview')
|
||||
|
||||
echo "<TABLE CELLPADDING=0 CELLSPACING=1>";
|
||||
### Gather agents data and statuses
|
||||
$agentviewlistSQL='';
|
||||
$j=0;
|
||||
$stmt="SELECT vla.user,vla.status,vu.full_name,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish) from vicidial_live_agents vla,vicidial_users vu where vla.user=vu.user $AGENTviewSQL order by vu.full_name;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00227',$VD_login,$server_ip,$session_name,$one_mysql_log);}
|
||||
@@ -6302,6 +6472,7 @@ if ($ACTION == 'AGENTSview')
|
||||
$full_name = $row[2];
|
||||
$call_start = $row[3];
|
||||
$call_finish = $row[4];
|
||||
$agentviewlistSQL .= "'$user',";
|
||||
|
||||
if ( ($status=='READY') or ($status=='CLOSER') )
|
||||
{
|
||||
@@ -6337,10 +6508,12 @@ if ($ACTION == 'AGENTSview')
|
||||
|
||||
if ($comments=='AgentXferViewSelect')
|
||||
{
|
||||
echo "<TR BGCOLOR=\"$statuscolor\"><TD><font style=\"font-size: 12px; font-family: sans-serif;\"> <a href=\"#\" onclick=\"AgentsXferSelect('$row[0]','$comments');return false;\">$row[0] - $row[2]</a> </font></TD>";
|
||||
if ($agent_status_view_time > 0)
|
||||
{echo "<TD><font style=\"font-size: 12px; font-family: sans-serif;\"> $call_time </font></TD>";}
|
||||
echo "</TR>";
|
||||
$AXVSuserORDEN[$j] = "$full_name$US$j";
|
||||
$AXVSuser[$j] = $user;
|
||||
$AXVSfull_name[$j] = $full_name;
|
||||
$AXVScall_time[$j] = $call_time;
|
||||
$AXVSstatuscolor[$j] = $statuscolor;
|
||||
$j++;
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -6353,8 +6526,89 @@ if ($ACTION == 'AGENTSview')
|
||||
}
|
||||
$loop_count++;
|
||||
}
|
||||
$agentviewlistSQL = eregi_replace(".$","",$agentviewlistSQL);
|
||||
if (strlen($agentviewlistSQL)<3)
|
||||
{$agentviewlistSQL = "''";}
|
||||
|
||||
if (ereg("NOT-LOGGED-IN-AGENTS",$agent_status_viewable_groups))
|
||||
{
|
||||
$stmt="SELECT user,full_name from vicidial_users where user NOT IN($agentviewlistSQL) order by full_name;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00301',$VD_login,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($rslt) {$agents_count = mysql_num_rows($rslt);}
|
||||
$loop_count=0;
|
||||
while ($agents_count > $loop_count)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$user = $row[0];
|
||||
$full_name = $row[1];
|
||||
|
||||
if ($comments=='AgentXferViewSelect')
|
||||
{
|
||||
$AXVSuserORDEN[$j] = "$full_name$US$j";
|
||||
$AXVSuser[$j] = $user;
|
||||
$AXVSfull_name[$j] = $full_name;
|
||||
$AXVScall_time[$j] = '0:00';
|
||||
$AXVSstatuscolor[$j] = 'white';
|
||||
$j++;
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<TR BGCOLOR=\"white\"><TD><font style=\"font-size: 12px; font-family: sans-serif;\"> ";
|
||||
echo "$user - $full_name";
|
||||
echo " </font></TD>";
|
||||
if ($agent_status_view_time > 0)
|
||||
{echo "<TD><font style=\"font-size: 12px; font-family: sans-serif;\"> 0:00 </font></TD>";}
|
||||
echo "</TR>";
|
||||
}
|
||||
$loop_count++;
|
||||
}
|
||||
}
|
||||
|
||||
### BEGIN Display the agent transfer select view ###
|
||||
$k=0;
|
||||
if ($comments=='AgentXferViewSelect')
|
||||
{
|
||||
echo "<TABLE CELLPADDING=0 CELLSPACING=1><TR><TD VALIGN=TOP><TABLE CELLPADDING=0 CELLSPACING=1>";
|
||||
|
||||
$AXVSrecords=100;
|
||||
$AXVScolumns=1;
|
||||
$AXVSfontsize='12px';
|
||||
if ($j > 30) {$AXVScolumns++;}
|
||||
if ($j > 60) {$AXVScolumns++; $AXVSfontsize='11px';}
|
||||
if ($j > 90) {$AXVScolumns++; $AXVSfontsize='10px';}
|
||||
if ($j > 120) {$AXVScolumns++; $AXVSfontsize='9px';}
|
||||
$AXVSrecords = ($j / $AXVScolumns);
|
||||
$AXVSrecords = round($AXVSrecords, 0);
|
||||
$m=0;
|
||||
|
||||
sort($AXVSuserORDEN);
|
||||
while ($j > $k)
|
||||
{
|
||||
$order_split = explode("_",$AXVSuserORDEN[$k]);
|
||||
$i = $order_split[1];
|
||||
|
||||
echo "<TR BGCOLOR=\"$AXVSstatuscolor[$i]\"><TD><font style=\"font-size: $AXVSfontsize; font-family: sans-serif;\"> <a href=\"#\" onclick=\"AgentsXferSelect('$AXVSuser[$i]','AgentXferViewSelect');return false;\">$AXVSuser[$i] - $AXVSfull_name[$i]</a> </font></TD>";
|
||||
if ($agent_status_view_time > 0)
|
||||
{echo "<TD><font style=\"font-size: $AXVSfontsize; font-family: sans-serif;\"> $AXVScall_time[$i] </font></TD>";}
|
||||
echo "</TR>";
|
||||
|
||||
$k++;
|
||||
$m++;
|
||||
if ($m >= $AXVSrecords)
|
||||
{
|
||||
echo "</TABLE></TD><TD VALIGN=TOP> </TD>";
|
||||
echo "<TD VALIGN=TOP><TABLE CELLPADDING=0 CELLSPACING=1>";
|
||||
$m=0;
|
||||
}
|
||||
}
|
||||
echo "</TD></TR></TABLE>";
|
||||
}
|
||||
|
||||
echo "</TABLE><BR>\n";
|
||||
echo "<font style=\"font-size:10px;font-family:sans-serif;\"><font style=\"background-color:#ADD8E6;\"> </font>-READY <font style=\"background-color:#D8BFD8;\"> </font>-INCALL <font style=\"background-color:#F0E68C;\"> </font>-PAUSED \n";
|
||||
if (ereg("NOT-LOGGED-IN-AGENTS",$agent_status_viewable_groups))
|
||||
{echo "<font style=\"background-color:#FFFFFF;\"> </font>-LOGGED-OUT \n";}
|
||||
|
||||
echo "</font>\n";
|
||||
}
|
||||
@@ -6552,6 +6806,201 @@ if ($ACTION == 'CALLSINQUEUEview')
|
||||
}
|
||||
|
||||
|
||||
################################################################################
|
||||
### CALLLOGview - display one day calls for an agent
|
||||
################################################################################
|
||||
if ($ACTION == 'CALLLOGview')
|
||||
{
|
||||
if (strlen($date) < 10)
|
||||
{$date = $NOW_DATE;}
|
||||
if (strlen($stage) < 3)
|
||||
{$stage = '670';}
|
||||
|
||||
$date_array = explode("-",$date);
|
||||
$day_next = mktime(7, 0, 0, $date_array[1], ($date_array[2] + 1), $date_array[0]);
|
||||
$next_day_date = date("Y-m-d",$day_next);
|
||||
$day_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 1), $date_array[0]);
|
||||
$past_day_date = date("Y-m-d",$day_old);
|
||||
$week_old = mktime(7, 0, 0, $date_array[1], ($date_array[2] - 7), $date_array[0]);
|
||||
$past_week_date = date("Y-m-d",$week_old);
|
||||
|
||||
echo "<CENTER>\n";
|
||||
echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>";
|
||||
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_week_date','');return false;\"> << $past_week_date</a> ";
|
||||
echo "<a href=\"#\" onclick=\"VieWCalLLoG('$past_day_date','');return false;\"> < $past_day_date</a> ";
|
||||
if ($NOW_DATE != $date)
|
||||
{echo "<a href=\"#\" onclick=\"VieWCalLLoG('$next_day_date','');return false;\"> $next_day_date > </a> ";}
|
||||
echo "<input type=text name=calllogdate id=calllogdate value=\"$date\" size=12 maxlength=10> ";
|
||||
echo "<a href=\"#\" onclick=\"VieWCalLLoG('','form');return false;\">GO</a> ";
|
||||
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\">close</a>";
|
||||
echo "</B></font>\n";
|
||||
echo "<BR>\n";
|
||||
echo "<TABLE CELLPADDING=0 CELLSPACING=1 Border=0 WIDTH=$stage>";
|
||||
echo "<TR>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:10px;font-family:sans-serif;\"><B> # </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> DATE/TIME </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> LENGTH </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> ESTADO </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> PHONE </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> CAMPAIGN </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> IN/OUT </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> ALT </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> HANGUP </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> INFO </font></TD>";
|
||||
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> DIAL </font></TD>";
|
||||
echo "</TR>";
|
||||
|
||||
|
||||
$stmt="select start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,alt_dial,comments from vicidial_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by call_date desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$out_logs_to_print = mysql_num_rows($rslt);
|
||||
if ($format=='debug') {echo "|$out_logs_to_print|$stmt|";}
|
||||
|
||||
$g=0;
|
||||
$u=0;
|
||||
while ($out_logs_to_print > $u)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$ALLsort[$g] = "$row[0]-----$g";
|
||||
$ALLstart_epoch[$g] = $row[0];
|
||||
$ALLcall_date[$g] = $row[1];
|
||||
$ALLcampaign_id[$g] = $row[2];
|
||||
$ALLlength_in_sec[$g] = $row[3];
|
||||
$ALLstatus[$g] = $row[4];
|
||||
$ALLphone_code[$g] = $row[5];
|
||||
$ALLphone_number[$g] = $row[6];
|
||||
$ALLlead_id[$g] = $row[7];
|
||||
$ALLhangup_reason[$g] = $row[8];
|
||||
$ALLalt_dial[$g] = $row[9];
|
||||
$ALLin_out[$g] = "OUT-AUTO";
|
||||
if ($row[10] == 'MANUAL') {$ALLin_out[$g] = "OUT-MANUAL";}
|
||||
$g++;
|
||||
$u++;
|
||||
}
|
||||
|
||||
$stmt="select start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,queue_seconds from vicidial_closer_log where user='$user' and call_date >= '$date 0:00:00' and call_date <= '$date 23:59:59' order by call_date desc limit 10000;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$in_logs_to_print = mysql_num_rows($rslt);
|
||||
if ($format=='debug') {echo "|$in_logs_to_print|$stmt|";}
|
||||
|
||||
$u=0;
|
||||
while ($in_logs_to_print > $u)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$ALLsort[$g] = "$row[0]-----$g";
|
||||
$ALLstart_epoch[$g] = $row[0];
|
||||
$ALLcall_date[$g] = $row[1];
|
||||
$ALLcampaign_id[$g] = $row[2];
|
||||
$ALLlength_in_sec[$g] = ($row[3] - $row[9]);
|
||||
if ($ALLlength_in_sec[$g] < 0) {$ALLlength_in_sec[$g]=0;}
|
||||
$ALLstatus[$g] = $row[4];
|
||||
$ALLphone_code[$g] = $row[5];
|
||||
$ALLphone_number[$g] = $row[6];
|
||||
$ALLlead_id[$g] = $row[7];
|
||||
$ALLhangup_reason[$g] = $row[8];
|
||||
$ALLalt_dial[$g] = "MAIN";
|
||||
$ALLin_out[$g] = "IN";
|
||||
$g++;
|
||||
$u++;
|
||||
}
|
||||
|
||||
if ($g > 0)
|
||||
{sort($ALLsort, SORT_NUMERIC);}
|
||||
else
|
||||
{echo "<tr bgcolor=white><td colspan=11 align=center>No calls en this day</td></tr>";}
|
||||
|
||||
$u=0;
|
||||
while ($g > $u)
|
||||
{
|
||||
$sort_split = explode("-----",$ALLsort[$u]);
|
||||
$i = $sort_split[1];
|
||||
|
||||
if (eregi("1$|3$|5$|7$|9$", $u))
|
||||
{$bgcolor='bgcolor="#B9CBFD"';}
|
||||
else
|
||||
{$bgcolor='bgcolor="#9BB9FB"';}
|
||||
|
||||
$u++;
|
||||
echo "<tr $bgcolor>";
|
||||
echo "<td><font size=1>$u</td>";
|
||||
echo "<td align=right><font size=2>$ALLcall_date[$i]</td>";
|
||||
echo "<td align=right><font size=2> $ALLlength_in_sec[$i]</td>\n";
|
||||
echo "<td align=right><font size=2> $ALLstatus[$i]</td>\n";
|
||||
echo "<td align=right><font size=2> $ALLphone_code[$i] $ALLphone_number[$i] </td>\n";
|
||||
echo "<td align=right><font size=2> $ALLcampaign_id[$i] </td>\n";
|
||||
echo "<td align=right><font size=2> $ALLin_out[$i] </td>\n";
|
||||
echo "<td align=right><font size=2> $ALLalt_dial[$i] </td>\n";
|
||||
echo "<td align=right><font size=2> $ALLhangup_reason[$i] </td>\n";
|
||||
echo "<td align=right><font size=2> <a href=\"#\" onclick=\"VieWLeaDInfO($ALLlead_id[$i]);return false;\">INFO</A> </td>\n";
|
||||
echo "<td align=right><font size=2> <a href=\"#\" onclick=\"NeWManuaLDiaLCalL('CALLLOG',$ALLphone_code[$i], $ALLphone_number[$i]);return false;\">DIAL</A> </td>\n";
|
||||
echo "</tr>\n";
|
||||
}
|
||||
|
||||
echo "</TABLE>";
|
||||
echo "<BR>";
|
||||
echo "<a href=\"#\" onclick=\"hideDiv('CalLLoGDisplaYBox');return false;\">Close Call Log</a>";
|
||||
echo "</CENTER>";
|
||||
}
|
||||
|
||||
|
||||
################################################################################
|
||||
### LEADINFOview - display the information for a lead
|
||||
################################################################################
|
||||
if ($ACTION == 'LEADINFOview')
|
||||
{
|
||||
if (strlen($lead_id) < 1)
|
||||
{echo "ERROR: no Lead ID";}
|
||||
else
|
||||
{
|
||||
echo "<CENTER>\n";
|
||||
echo "<TABLE CELLPADDING=0 CELLSPACING=1 Border=0 WIDTH=500>";
|
||||
|
||||
$stmt="select status,vendor_lead_code,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where lead_id='$lead_id'limit 1;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$info_to_print = mysql_num_rows($rslt);
|
||||
if ($format=='debug') {echo "|$out_logs_to_print|$stmt|";}
|
||||
|
||||
if ($info_to_print > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Estado: </td><td ALIGN=left><font size=2>$row[0]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>VendedorID: </td><td ALIGN=left><font size=2>$row[1]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>List ID: </td><td ALIGN=left><font size=2>$row[2]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Timezone: </td><td ALIGN=left><font size=2>$row[3]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Llamado SInce Último Reset: </td><td ALIGN=left><font size=2>$row[4]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Teléfono Code: </td><td ALIGN=left><font size=2>$row[5]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Teléfono Number: </td><td ALIGN=left><font size=2>$row[6] - <a href=\"#\" onclick=\"NeWManuaLDiaLCalL('CALLLOG',$row[5], $row[6]);return false;\">DIAL</A></td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Título: </td><td ALIGN=left><font size=2>$row[7]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Primero Name: </td><td ALIGN=left><font size=2>$row[8]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>IM: </td><td ALIGN=left><font size=2>$row[9]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Último Name: </td><td ALIGN=left><font size=2>$row[10]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Dirección 1: </td><td ALIGN=left><font size=2>$row[11]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Dirección 2: </td><td ALIGN=left><font size=2>$row[12]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Dirección 3: </td><td ALIGN=left><font size=2>$row[13]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Ciudad: </td><td ALIGN=left><font size=2>$row[14]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Estado: </td><td ALIGN=left><font size=2>$row[15]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Provincia: </td><td ALIGN=left><font size=2>$row[16]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Postal Code: </td><td ALIGN=left><font size=2>$row[17]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Country: </td><td ALIGN=left><font size=2>$row[18]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Género: </td><td ALIGN=left><font size=2>$row[19]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Teléfono Alt: </td><td ALIGN=left><font size=2>$row[20] - <a href=\"#\" onclick=\"NeWManuaLDiaLCalL('CALLLOG',$row[5], $row[20]);return false;\">DIAL</A></td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Email: </td><td ALIGN=left><font size=2>$row[21]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Demostración: </td><td ALIGN=left><font size=2>$row[22]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Comentarios: </td><td ALIGN=left><font size=2>$row[23]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Llamado Count: </td><td ALIGN=left><font size=2>$row[24]</td></tr>";
|
||||
echo "<tr bgcolor=white><td ALIGN=right><font size=2>Último Local Call Time: </td><td ALIGN=left><font size=2>$row[25]</td></tr>";
|
||||
# echo "<tr bgcolor=white><td ALIGN=right><font size=2>Rank: </td><td ALIGN=left><font size=2>$row[26]</td></tr>";
|
||||
# echo "<tr bgcolor=white><td ALIGN=right><font size=2>Owner: </td><td ALIGN=left><font size=2>$row[27]</td></tr>";
|
||||
}
|
||||
|
||||
echo "</TABLE>";
|
||||
echo "<BR>";
|
||||
echo "<a href=\"#\" onclick=\"hideDiv('LeaDInfOBox');return false;\">Close Info Box</a>";
|
||||
echo "</CENTER>";
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
################################################################################
|
||||
### CALLSINQUEUEgrab - grab a call in queue and reserve it for that agent
|
||||
################################################################################
|
||||
@@ -6572,12 +7021,12 @@ if ($ACTION == 'CALLSINQUEUEgrab')
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="UPDATE vicidial_auto_calls set agent_grab=\"$user\" where auto_call_id='$stage' and agent_grab='' and status='LIVE';";
|
||||
$stmtU="UPDATE vicidial_auto_calls set agent_grab=\"$user\" where auto_call_id='$stage' and agent_grab='' and status='LIVE';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$rslt=mysql_query($stmtU, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00234',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$affected_rows = mysql_affected_rows($link);
|
||||
if ($affected_rows > 0)
|
||||
$VACaffected_rows = mysql_affected_rows($link);
|
||||
if ($VACaffected_rows > 0)
|
||||
{
|
||||
$stmt="SELECT call_time,campaign_id,uniqueid,phone_number,lead_id,queue_priority,call_type from vicidial_auto_calls where auto_call_id='$stage';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
@@ -6602,13 +7051,27 @@ if ($ACTION == 'CALLSINQUEUEgrab')
|
||||
}
|
||||
|
||||
echo "SUCCESS: Call $stage grabbed for $user";
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "ERROR: Call $stage could not be grabbed for $user\n";
|
||||
exit;
|
||||
}
|
||||
|
||||
$stmtD="SELECT * from vicidial_auto_calls where auto_call_id='$stage';";
|
||||
$rslt=mysql_query($stmtD, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00321',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
if ($rslt) {$DEBUGvac_count = mysql_num_rows($rslt);}
|
||||
if ($DEBUGvac_count > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($WeBRooTWritablE > 0)
|
||||
{
|
||||
$fp = fopen ("./vicidial_debug.txt", "a");
|
||||
fwrite ($fp, "$NOW_TIME|GRAB_CALL |$stmtU|$VACaffected_rows|$stmtD|$row[0]|$row[1]|$row[2]|$row[3]|$row[4]|$row[5]|$row[6]|$row[7]|$row[8]|$row[9]|$row[10]|$row[11]|$row[12]|$row[13]|$row[14]|$row[15]|$row[16]|$row[17]|$row[18]|\n");
|
||||
fclose($fp);
|
||||
}
|
||||
}
|
||||
exit;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
@@ -11,10 +11,11 @@
|
||||
# 91204-1913 - Added recording_filename and recording_id variables
|
||||
# 91211-1103 - Added user_custom_... variables
|
||||
# 100116-0702 - Added preset variables
|
||||
# 100127-1611 - Added ignore_list_script_override option
|
||||
#
|
||||
|
||||
$version = '2.2.0-5';
|
||||
$build = '100116-0702';
|
||||
$version = '2.2.0-6';
|
||||
$build = '100127-1611';
|
||||
|
||||
require("dbconnect.php");
|
||||
|
||||
@@ -177,7 +178,6 @@ $CIDdate = date("mdHis");
|
||||
$ENTRYdate = date("YmdHis");
|
||||
$MT[0]='';
|
||||
$agents='@agents';
|
||||
|
||||
$script_height = ($script_height - 20);
|
||||
|
||||
$IFRAME=0;
|
||||
@@ -252,6 +252,19 @@ if (strlen($in_script) < 1)
|
||||
else
|
||||
{$call_script = $in_script;}
|
||||
|
||||
$ignore_list_script_override='N';
|
||||
$stmt = "SELECT ignore_list_script_override FROM vicidial_inbound_groups where group_id='$group';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$ilso_ct = mysql_num_rows($rslt);
|
||||
if ($ilso_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$ignore_list_script_override = $row[0];
|
||||
}
|
||||
if ($ignore_list_script_override=='Y')
|
||||
{$ignore_list_script=1;}
|
||||
|
||||
if ($ignore_list_script < 1)
|
||||
{
|
||||
$stmt="SELECT agent_script_override from vicidial_lists where list_id='$list_id';";
|
||||
|
||||
+2128
-1859
File diff suppressed because it is too large
Load Diff
Reference in New Issue
Block a user