added SURVEY script functionality to ALL_outbound script

added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a

agc_2-X/trunk/UPGRADE

@@ -114,6 +114,8 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
 
 23. Added a new inbound/closer report for showing service levels
 
+24. Added Calls in Queue counter to agent vicidial.php screen
+
 
 
 

agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi

@@ -1312,6 +1312,22 @@ if ($agent_search_method =~ /^LO|^LB/)
 }
 if ($hold_message_counter > $prompt_interval)
 	{
+	$now_date_epoch = time();
+	$FDtarget = ($now_date_epoch + 10);
+	($Fsec,$Fmin,$Fhour,$Fmday,$Fmon,$Fyear,$Fwday,$Fyday,$Fisdst) = localtime($FDtarget);
+	$Fyear = ($Fyear + 1900);
+	$Fmon++;
+	if ($Fmon < 10) {$Fmon = "0$Fmon";}
+	if ($Fmday < 10) {$Fmday = "0$Fmday";}
+	if ($Fhour < 10) {$Fhour = "0$Fhour";}
+	if ($Fmin < 10) {$Fmin = "0$Fmin";}
+	if ($Fsec < 10) {$Fsec = "0$Fsec";}
+		$FDtsSQLdate = "$Fyear$Fmon$Fmday$Fhour$Fmin$Fsec";
+
+	$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate' where callerid='$callerid' order by call_time desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDAC posttime record: |$affected_rows|$FDtsSQLdate|$callerid|";   &agi_output;}
+
 	$AGI->stream_file('sip-silence'); # stop music-on-hold process
 	$AGI->stream_file("$onhold_prompt_filename"); # this prompt must be less than 10 seconds long
 	$hold_message_counter = 0;

agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi

@@ -20,20 +20,35 @@
 # ; 	- LB - <default> Load Balance total system
 # ; 	- LO - Load Balance Overflow only (priority to home server)
 # ; 	- SO - Home server only
+# ; 3. the sound file to play when doing a SURVEY, REMINDER, REMINDX campaign
+# ; 4. the acceptible dtmf digits for a SURVEY
+# ; 5. the out-opt digit for a SURVEY (must be in the digit map)
+# ; 6. the sound file to play for a SURVEY when transfering to an agent
+# ; 7. the sound file to play for a SURVEY when DNCing the call
+# ; 8. OPTIN or OPTOUT: if OPTIN call is only sent to agent with button press
+# ;     if OPTOUT call is sent to agent if no button press at all
 #
 # ;outbound VICIDIAL calls:
-#exten => 8368,1,Answer                  ; Answer the line
+#exten => 8368,1,AGI(agi://127.0.0.1:4577/call_log)
 #exten => 8368,2,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
 #exten => 8368,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
 #exten => 8368,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
 #exten => 8368,5,Hangup
 #
+# ;outbound VICIDIAL calls:
+#exten => 8366,1,AGI(agi://127.0.0.1:4577/call_log)
+#exten => 8366,2,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT)
+#exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT)
+#exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT)
+#exten => 8366,5,Hangup
+#
 # Copyright (C) 2008  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # changes:
 # 80218-2027 - First Build
 # 80302-0232 - added drop_action and transfer to in-group
 # 80430-1144 - added term_reason to vicidial_log, QUEUETIMEOUT
+# 80520-0059 - added SURVEY ability and digit maps
 #
 
 $script = 'agi-VDAD_ALL_outbound.agi';
@@ -55,6 +70,7 @@ if ($sec < 10) {$sec = "0$sec";}
 $now_date_epoch = time();
 $now_date = "$year-$mon-$mday $hour:$min:$sec";
 $CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
+$start_time_epoch = $now_date_epoch;
 $start_time=$now_date;
 	$CIDdate = "$mon$mday$hour$min$sec";
 	$tsSQLdate = "$year$mon$mday$hour$min$sec";
@@ -72,6 +88,17 @@ if ($Bmin < 10) {$Bmin = "0$Bmin";}
 if ($Bsec < 10) {$Bsec = "0$Bsec";}
 	$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
 
+$FDtarget = ($now_date_epoch + 120);
+($Fsec,$Fmin,$Fhour,$Fmday,$Fmon,$Fyear,$Fwday,$Fyday,$Fisdst) = localtime($FDtarget);
+$Fyear = ($Fyear + 1900);
+$Fmon++;
+if ($Fmon < 10) {$Fmon = "0$Fmon";}
+if ($Fmday < 10) {$Fmday = "0$Fmday";}
+if ($Fhour < 10) {$Fhour = "0$Fhour";}
+if ($Fmin < 10) {$Fmin = "0$Fmin";}
+if ($Fsec < 10) {$Fsec = "0$Fsec";}
+	$FDtsSQLdate = "$Fyear$Fmon$Fmday$Fhour$Fmin$Fsec";
+
 
 
 # default path to astguiclient configuration file:
@@ -135,18 +162,18 @@ while ($sthArows > $rec_count)
 	{
 	@aryA = $sthA->fetchrow_array;
 	$DBvoicemail_dump_exten	=	"$aryA[0]";
-	$DBext_context =		"$aryA[1]";
+	$DBext_context =			"$aryA[1]";
 	$DBanswer_transfer_agent =	"$aryA[2]";
-	$DBSERVER_GMT =			"$aryA[3]";
+	$DBSERVER_GMT =				"$aryA[3]";
 	$DBasterisk_version =		"$aryA[4]";
 	$DBmax_vicidial_trunks =	"$aryA[5]";
-	$DBagi_output =			"$aryA[6]";
+	$DBagi_output =				"$aryA[6]";
 	if ($DBvoicemail_dump_exten)	{$voicemail_dump_exten = $DBvoicemail_dump_exten;}
-	if ($DBext_context)		{$ext_context = $DBext_context;}
+	if ($DBext_context)				{$ext_context = $DBext_context;}
 	if ($DBanswer_transfer_agent)	{$answer_transfer_agent = $DBanswer_transfer_agent;}
-	if ($DBSERVER_GMT)		{$SERVER_GMT = $DBSERVER_GMT;}
-	if ($DBasterisk_version)	{$AST_ver = $DBasterisk_version;}
-	if ($DBmax_vicidial_trunks)	{$max_vicidial_trunks = $DBmax_vicidial_trunks;}
+	if ($DBSERVER_GMT)				{$SERVER_GMT = $DBSERVER_GMT;}
+	if ($DBasterisk_version)		{$AST_ver = $DBasterisk_version;}
+	if ($DBmax_vicidial_trunks)		{$max_vicidial_trunks = $DBmax_vicidial_trunks;}
 	if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
 	if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
 	if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
@@ -171,13 +198,18 @@ if (length($ARGV[0])>1)
 
 	$call_handle_method = 	$ARGV_vars[0];
 	$agent_search_method = 	$ARGV_vars[1];
-
+	$playback_message =		$ARGV_vars[2];
+	$digit_map =			$ARGV_vars[3];
+	$opt_out_digit =		$ARGV_vars[4];
+	$opt_in_message =		$ARGV_vars[5];
+	$opt_out_message =		$ARGV_vars[6];
+	$opt_inout =			$ARGV_vars[7];
 }
 
 if ($call_handle_method !~ /NORMAL|TEST|BROADCAST|SURVEY|REMIND/) {$call_handle_method='NORMAL';}
 if ($agent_search_method !~ /LB|LO|SO/) {$agent_search_method='LB';}
 
-if ($call_handle_method =~ /BROADCAST|SURVEY/) {$vdlog_status='PU';}
+if ($call_handle_method =~ /BROADCAST|SURVEY|REMIND/) {$vdlog_status='PU';}
 else {$vdlog_status='QUEUE';}
 
 $|=1;
@@ -321,7 +353,7 @@ if ($affected_rows > 0)
 	$sthA->finish();
 
 	### Grab campaign values from the database
-	$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
+	$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
 	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 	$sthArows=$sthA->rows;
@@ -339,6 +371,7 @@ if ($affected_rows > 0)
 		$CAMP_callorder	=		"$aryA[4]";
 		$VDADvoicemail_ext =	"$aryA[5]";
 		$drop_inbound_group =	"$aryA[6]";
+		$use_internal_dnc =		"$aryA[7]";
 		 $rec_count++;
 		}
 	$sthA->finish();
@@ -418,11 +451,128 @@ if ($affected_rows > 0)
 	}
 
 
-##### PLAY SURVEY/REMINDER MESSAGE #####
-#if ($call_handle_method =~ /SURVEY|REMIND/)
-#	{
-#	$AGI->stream_file("$welcome_message_filename");
-#	}
+##### PLAY REMINDER MESSAGE #####
+if ($call_handle_method =~ /REMIND/)
+	{
+	$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate' where callerid='$callerid' order by call_time desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDAC posttime record: |$affected_rows|$FDtsSQLdate|$callerid|";   &agi_output;}
+
+	$AGI->stream_file("$playback_message");
+	}
+
+##### DO THE SURVEY #####
+if ($call_handle_method =~ /SURVEY/)
+	{
+	$AGI->stream_file('sip-silence');
+
+	$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate' where callerid='$callerid' order by call_time desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDAC posttime record: |$affected_rows|$FDtsSQLdate|$callerid|";   &agi_output;}
+
+	# play the message and let them press a number
+	$opt_code = enter_pin_number($playback_message,$digit_map);
+
+	if (length($opt_code) < 1) {$opt_code = 'X';}
+	# record what they entered
+	$stmtA = "UPDATE vicidial_list set security_phrase='$opt_code' where lead_id = '$CIDlead_id';";
+	if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) 
+		{
+		$agi_string = "--    VDAD vicidial_list OPT_CODE update: |$affected_rows|$CIDlead_id|$opt_code|";
+		&agi_output;
+		}
+
+	# they opted out
+	if ("$opt_code" eq "$opt_out_digit")
+		{
+		if ( $opt_out_message ne "") 
+			{
+			$AGI->stream_file($opt_out_message);
+			}
+
+		$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
+		$affected_rows = $dbhA->do($stmtA);
+		if ($AGILOG) 
+			{
+			$agi_string = "--    VDAD vac record deleted: |$affected_rows|$VDADcampaign|";
+			&agi_output;
+    		}
+
+	#	$stmtA ="UPDATE vicidial_log set status='DNC',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
+		$Euniqueid=$uniqueid;
+                $Euniqueid =~ s/\.\d+//gi;
+		$now_date_epoch = time();
+		$drop_seconds = $now_date_epoch - $start_time_epoch;
+        $stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='DNC',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='CALLER' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
+		if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
+		$affected_rows = $dbhA->do($stmtA);
+		if ($AGILOG) 
+			{
+			$agi_string = "--    VDAD vicidial_log update: DNC|$affected_rows|$uniqueid";
+			&agi_output;
+			}
+
+		$stmtA = "UPDATE vicidial_list set status='DNC' where lead_id = '$CIDlead_id';";
+		if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
+		$affected_rows = $dbhA->do($stmtA);
+		if ($AGILOG) 
+			{
+			$agi_string = "--    VDAD vicidial_list update: DNC|$affected_rows|$CIDlead_id";
+			&agi_output;
+			}
+
+		if ($use_internal_dnc =~ /Y/) 
+			{
+			$stmtA = "INSERT INTO vicidial_dnc set phone_number='$VDADphone';";
+			if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
+			$affected_rows = $dbhA->do($stmtA);
+			if ($AGILOG) 
+				{
+				$agi_string = "--    VDAD vicidial_dnc insert: $affected_rows|$VDADphone";
+				&agi_output;
+				}
+			}
+
+		$AGI->hangup();
+
+		exit;
+		}
+	else
+		{
+		# they opted in
+		if ( ($opt_code =~ /\d/) || ($opt_inout =~ /OPTOUT/) )
+	 		{
+			$now_date_epoch = time();
+			$FDtarget = ($now_date_epoch + 60);
+			($Fsec,$Fmin,$Fhour,$Fmday,$Fmon,$Fyear,$Fwday,$Fyday,$Fisdst) = localtime($FDtarget);
+			$Fyear = ($Fyear + 1900);
+			$Fmon++;
+			if ($Fmon < 10) {$Fmon = "0$Fmon";}
+			if ($Fmday < 10) {$Fmday = "0$Fmday";}
+			if ($Fhour < 10) {$Fhour = "0$Fhour";}
+			if ($Fmin < 10) {$Fmin = "0$Fmin";}
+			if ($Fsec < 10) {$Fsec = "0$Fsec";}
+				$FDtsSQLdate = "$Fyear$Fmon$Fmday$Fhour$Fmin$Fsec";
+
+			$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate' where callerid='$callerid' order by call_time desc limit 1;";
+			$affected_rows = $dbhA->do($stmtA);
+			if ($AGILOG) {$agi_string = "--    VDAC posttime record: |$affected_rows|$FDtsSQLdate|$callerid|";   &agi_output;}
+
+			if ( $opt_in_message ne "") 
+				{
+				$AGI->stream_file($opt_in_message);
+				}
+			}
+		else
+			{
+			$AGI->hangup();
+
+			exit;
+			}
+		}
+	}
 
 
 $drop_timer=0;
@@ -921,6 +1071,9 @@ exit;
 sub enter_pin_number
 {
 
+$sound = $_[0];
+$digit_map = $_[1];
+
 $digits_to_collect =~ s/DIGITID//gi;
 
 # please enter the pin number followed by the pound key
@@ -931,7 +1084,7 @@ undef $digit;
 $interrupt_digit='';
 undef $interrupt_digit;
 
-$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');   
+$interrupt_digit = $AGI->stream_file("$sound","$digit_map");
 
 	if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|";   &agi_output;}
 
@@ -939,16 +1092,8 @@ $digits_being_entered=1;
 $totalDTMF='';
 if ($interrupt_digit > 1)
 	{
-	if ($interrupt_digit == 48) {$interrupt_digit=0;}
-	if ($interrupt_digit == 49) {$interrupt_digit=1;}
-	if ($interrupt_digit == 50) {$interrupt_digit=2;}
-	if ($interrupt_digit == 51) {$interrupt_digit=3;}
-	if ($interrupt_digit == 52) {$interrupt_digit=4;}
-	if ($interrupt_digit == 53) {$interrupt_digit=5;}
-	if ($interrupt_digit == 54) {$interrupt_digit=6;}
-	if ($interrupt_digit == 55) {$interrupt_digit=7;}
-	if ($interrupt_digit == 56) {$interrupt_digit=8;}
-	if ($interrupt_digit == 57) {$interrupt_digit=9;}
+
+	$interrupt_digit = $interrupt_digit - 48;
 	
 	$totalDTMF=$interrupt_digit;
 	}
@@ -976,6 +1121,8 @@ while ( ($digit_loop_counter < $digits_to_collect) )
 $totalDTMF =~ s/\D//gi;
 $pin = $totalDTMF;
 if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit|     TotalDTMF |$totalDTMF|";   &agi_output;}}
+
+return $pin;
 }
 
 

agc_2-X/trunk/docs/conf_examples/extensions.conf.sample

@@ -358,9 +358,9 @@ exten => 8365,5,Hangup
 
 ; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
 exten => 8366,1,AGI(agi://127.0.0.1:4577/call_log)
-exten => 8366,2,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
-exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
-exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
+exten => 8366,2,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact)
+exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact)
+exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact)
 exten => 8366,5,Hangup
 
 ; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
@@ -413,8 +413,8 @@ exten => 8372,5,Hangup
 ;; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
 ;exten => 8366,1,Playback(sip-silence)
 ;exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
-;exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
-;exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
+;exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT)
+;exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT)
 ;exten => 8366,5,Hangup
 ;
 ;; VICIDIAL_auto_dialer transfer script Load Balance Overflow:

agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.5.txt

@@ -160,6 +160,7 @@ Group Shifts -<\/B> This is a selectable list of shifts that can restrict the ag
 Gender: ||
 Date of Birth: ||
 YOU MUST BE PAUSED TO CHANGE GROUPS||
+Calls in Queue:||
 
 
 ############################################################  MANAGER Manual

agc_2-X/trunk/www/agc/conf_exten_check.php

@@ -36,6 +36,7 @@
 # 70319-1542 - Added agent disabled display function
 # 71122-0205 - Added vicidial_live_agent status output
 # 80424-0442 - Added non_latin lookup from system_settings
+# 80519-1425 - Added calls-in-queue tally
 #
 
 require("dbconnect.php");
@@ -96,6 +97,10 @@ if (!isset($format))   {$format="text";}
 if (!isset($ACTION))   {$ACTION="refresh";}
 if (!isset($client))   {$client="agc";}
 
+$Alogin='N';
+$RingCalls='N';
+$DiaLCalls='N';
+
 $version = '2.0.4-12';
 $build = '71122-0205';
 $StarTtime = date("U");
@@ -207,30 +212,45 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 				if ($campagentstdisp == 'YES')
 					{
 					### grab the status of this agent to display
-					$stmt="SELECT status,campaign_id from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
+					$stmt="SELECT status,campaign_id,closer_campaigns from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
 					if ($DB) {echo "|$stmt|\n";}
 					$rslt=mysql_query($stmt, $link);
 					$row=mysql_fetch_row($rslt);
 					$Alogin=$row[0];
 					$Acampaign=$row[1];
+					$AccampSQL=$row[2];
+					$AccampSQL = ereg_replace(' -','', $AccampSQL);
+					$AccampSQL = ereg_replace(' ',"','", $AccampSQL);
 
 					### grab the number of calls being placed from this server and campaign
-					$stmt="SELECT count(*) from vicidial_auto_calls where server_ip='$server_ip' and status NOT IN('XFER') and campaign_id='$Acampaign';";
+					$stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) );";
 					if ($DB) {echo "|$stmt|\n";}
 					$rslt=mysql_query($stmt, $link);
 					$row=mysql_fetch_row($rslt);
 					$RingCalls=$row[0];
+					if ($RingCalls > 0) {$RingCalls = "<font class=\"queue_text_red\">Calls in Queue: $RingCalls</font>";}
+					else {$RingCalls = "<font class=\"queue_text\">Calls in Queue: $RingCalls</font>";}
+
+					### grab the number of calls being placed from this server and campaign
+					$stmt="SELECT count(*) from vicidial_auto_calls where status NOT IN('XFER') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) );";
+					if ($DB) {echo "|$stmt|\n";}
+					$rslt=mysql_query($stmt, $link);
+					$row=mysql_fetch_row($rslt);
+					$DiaLCalls=$row[0];
+
 					}
 				else
 					{
 					$Alogin='N';
 					$RingCalls='N';
+					$DiaLCalls='N';
 					}
 				}
 			else
 				{
 				$Alogin='N';
 				$RingCalls='N';
+				$DiaLCalls='N';
 
 				### update the vicidial_live_agents every second with a new random number so it is shown to be alive
 				$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
@@ -242,7 +262,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 			if ($Acount < 1) {$Alogin='DEAD_VLA';}
 			if ($AexternalDEAD > 0) {$Alogin='DEAD_EXTERNAL';}
 
-			echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . "|\n";
+			echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . "|\n";
 
 			}
 		$total_conf=0;

agc_2-X/trunk/www/agc/vicidial.php

@@ -175,10 +175,11 @@
 # 80428-0413 - UTF8 changes and testing
 # 80505-0054 - Added multi-phones load-balanced alias option
 # 80507-0932 - Fixed Script display bug (+ instead of space)
+# 80519-1425 - Added calls in queue display
 #
 
-$version = '2.0.5-154';
-$build = '80507-0932';
+$version = '2.0.5-155';
+$build = '80519-1425';
 
 require("dbconnect.php");
 
@@ -272,8 +273,9 @@ $multi_line_comments	= '1';	# set to 1 to allow multi-line comment box
 $user_login_first		= '0';	# set to 1 to have the vicidial_user login before the phone login
 $view_scripts			= '1';	# set to 1 to show the SCRIPTS tab
 $dispo_check_all_pause	= '0';	# set to 1 to allow for persistent pause after dispo
-$agentcallsstatus		= '0';	# set to 1 to show agent status and call count
-   $campagentstatctmax	= '0';	# Number of seconds for campaign call and agent stats
+$callholdstatus			= '1';	# set to 1 to show calls on hold count
+$agentcallsstatus		= '0';	# set to 1 to show agent status and call dialed count
+   $campagentstatctmax	= '3';	# Number of seconds for campaign call and agent stats
 $show_campname_pulldown	= '1';	# set to 1 to show campaign name on login pulldown
 $webform_sessionname	= '1';	# set to 1 to include the session_name in webform URL
 $local_consult_xfers	= '1';	# set to 1 to send consultative transfers from original server
@@ -1884,6 +1886,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	var AgainCalLSecondS = '';
 	var AgaiNCalLCID = '';
 	var CB_count_check = 60;
+	var callholdstatus = '<? echo $callholdstatus ?>'
 	var agentcallsstatus = '<? echo $agentcallsstatus ?>'
 	var campagentstatctmax = '<? echo $campagentstatctmax ?>'
 	var campagentstatct = '0';
@@ -2327,7 +2330,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		if (typeof(xmlhttprequestcheckconf) == "undefined") {
 			//alert (xmlhttprequestcheckconf == xmlhttpSendConf);
 			custchannellive--;
-			if (agentcallsstatus == '1')
+			if ( (agentcallsstatus == '1') || (callholdstatus == '1') )
 				{
 				campagentstatct++;
 				if (campagentstatct > campagentstatctmax) 
@@ -2387,12 +2390,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						 UnixTime = parseInt(UnixTime);
 						 UnixTimeMS = (UnixTime * 1000);
 						t.setTime(UnixTimeMS);
-						if ( (agentcallsstatus == '1') || (vicidial_agent_disable != 'NOT_ACTIVE') )
+						if ( (callholdstatus == '1') || (agentcallsstatus == '1') || (vicidial_agent_disable != 'NOT_ACTIVE') )
 							{
 							var Alogin_array = check_time_array[2].split("Logged-in: ");
 							var AGLogiN = Alogin_array[1];
 							var CamPCalLs_array = check_time_array[3].split("CampCalls: ");
 							var CamPCalLs = CamPCalLs_array[1];
+							var DiaLCalLs_array = check_time_array[5].split("DiaLCalls: ");
+							var DiaLCalLs = DiaLCalLs_array[1];
 							if (AGLogiN != 'N')
 								{
 								document.getElementById("AgentStatusStatus").innerHTML = AGLogiN;
@@ -2401,6 +2406,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 								{
 								document.getElementById("AgentStatusCalls").innerHTML = CamPCalLs;
 								}
+							if (DiaLCalLs != 'N')
+								{
+								document.getElementById("AgentStatusDiaLs").innerHTML = DiaLCalLs;
+								}
 							if ( (AGLogiN == 'DEAD_VLA') && ( (vicidial_agent_disable == 'LIVE_AGENT') || (vicidial_agent_disable == 'ALL') ) )
 								{
 								showDiv('AgenTDisablEBoX');
@@ -6046,6 +6055,8 @@ else
 		//	if ( (agentcall_manual != '1') && (starting_dial_level > 0) )
 			if (agentcall_manual != '1')
 				{hideDiv('ManuaLDiaLButtons');}
+			if (callholdstatus != '1')
+				{hideDiv('AgentStatusCalls');}
 			if (agentcallsstatus != '1')
 				{hideDiv('AgentStatusSpan');}
 			if ( (auto_dial_level != 0) || (manual_dial_preview != 1) )
@@ -6575,6 +6586,8 @@ else
 	div.scroll_script {height: <?=$SSheight ?>px; width: <?=$SDwidth ?>px; background: #FFF5EC; overflow: scroll; font-size: 12px;  font-family: sans-serif;}
 	div.text_input {overflow: auto; font-size: 10px;  font-family: sans-serif;}
    .body_text {font-size: 13px;  font-family: sans-serif;}
+   .queue_text_red {font-size: 12px;  font-family: sans-serif; font-weight: bold; color: red}
+   .queue_text {font-size: 12px;  font-family: sans-serif; color: black}
    .preview_text {font-size: 13px;  font-family: sans-serif; background: #CCFFCC}
    .preview_text_red {font-size: 13px;  font-family: sans-serif; background: #FFCCCC}
    .body_small {font-size: 11px;  font-family: sans-serif;}
@@ -6617,7 +6630,7 @@ echo "</head>\n";
 <TR VALIGN=TOP ALIGN=LEFT>
 <TD ALIGN=LEFT WIDTH=115><A HREF="#" onclick="MainPanelToFront('NO');"><IMG SRC="./images/vdc_tab_vicidial.gif" ALT="VICIDIAL" WIDTH=115 HEIGHT=30 BORDER=0></A></TD>
 <TD ALIGN=LEFT WIDTH=105><A HREF="#" onclick="ScriptPanelToFront();"><IMG SRC="./images/vdc_tab_script.gif" ALT="SCRIPT" WIDTH=105 HEIGHT=30 BORDER=0></A></TD>
-<TD WIDTH=<?=$HSwidth ?> VALIGN=MIDDLE ALIGN=CENTER><font class="body_text"> &nbsp; <span id=status>LIVE</span> &nbsp; &nbsp; session ID: <span id=sessionIDspan></span></TD>
+<TD WIDTH=<?=$HSwidth ?> VALIGN=MIDDLE ALIGN=CENTER><font class="body_text"> &nbsp; <span id=status>LIVE</span> &nbsp; &nbsp; session ID: <span id=sessionIDspan></span> &nbsp; &nbsp; <span id=AgentStatusCalls></span></TD>
 <TD WIDTH=109><IMG SRC="./images/agc_live_call_OFF.gif" NAME=livecall ALT="Live Call" WIDTH=109 HEIGHT=30 BORDER=0></TD>
 </TR></TABLE>
 </span>
@@ -6709,7 +6722,7 @@ echo "</head>\n";
 
 
 <span style="position:absolute;left:35px;top:<?=$CBheight ?>px;z-index:20;" id="AgentStatusSpan"><font class="body_text">
-Your Status: <span id="AgentStatusStatus"></span> <BR>Calls Dialing: <span id="AgentStatusCalls"></span> 
+Your Status: <span id="AgentStatusStatus"></span> <BR>Calls Dialing: <span id="AgentStatusDiaLs"></span> 
 </font></span>