Added a Makefile for GUI make menuconfig, submitted by Lott Caskey
git-svn-id: svn://192.168.202.10@738 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -0,0 +1,151 @@
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#
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# Makefile
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#
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# Copyright (C) 2007 VICIDIAL-astGUIclient <vicidial@gmail.com> LICENSE: GPLv2
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#
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# CHANGES
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# 71121-1430 - Initial release.
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# 71130-2137 - Remove install-VDconfig section and replace with install-common.
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# 71201-0358 - Use sh to run VDconfig.
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#
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#
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# methods:
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# make menuconfig
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# Runs graphical configuration.
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#
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# make defaultconfig
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# Creates a default install config file.
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#
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# make clean
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# Removes previous install config.
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#
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# make install
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# Install Non-Web, Web and documents.
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#
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# make install-nonweb
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# Only install executables and other Non-Web components.
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#
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# make install-web
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# Only install Web components.
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#
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# make install-docs
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# Installs documents to /usr/share/doc/astGUIclient-(version)
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#
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# make install-asterisk-sample-config
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# Installs sample configs in /etc/asterisk, backing-up existing files.
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.PHONY : defaultconfig menuconfig .install .install-nonweb install-web install install-nonweb install-web install-docs install-asterisk-sample-config clean .install-complete .install-common install-asterisk-sample-configs
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VDconfig := VDconfig
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version := $(shell cat version)
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menuconfig:
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@sh $(VDconfig)
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clean:
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rm -f .agc.config
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.agc.config:
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@echo "########################################################"
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@echo "###"
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@echo "### \".agc.config\" file not found."
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@echo "### Running configuration and just using defaults."
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@echo "###"
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@echo "########################################################"
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@sh $(VDconfig) --no-menu
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defaultconfig: .agc_config
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@sh $(VDconfig) --no-menu
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# The following, install, install-nonweb and install-web shell-out to
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# run VDconfig which set the path variables and runs make with .install*
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install: .agc.config
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@sh $(VDconfig) --env-make .$@
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install-nonweb: .agc.config
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@sh $(VDconfig) --env-make .$@
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install-web: .agc.config
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@sh $(VDconfig) --env-make .$@
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# The following, .install, .install-nonweb and .install-web are the actual
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# methods used to install
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.install: .install-nonweb .install-web install-docs .install-common .install-complete
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.install-common:
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@echo "Installing VDconfig script..."
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@install -d -m 755 $(DESTDIR)$(PATHhome)
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@install -p -m 755 $(VDconfig) $(DESTDIR)$(PATHhome)/VDconfig
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@install -d -m 755 $(DESTDIR)/usr/bin
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@ln -fs $(PATHhome)/VDconfig $(DESTDIR)/usr/bin/VDconfig
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@echo "Installing astGUIclient configuration to $(DESTDIR)/etc/astguiclient.conf..."
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@install -d -m 755 $(DESTDIR)/etc
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@install -p -m 644 ./.agc.config $(DESTDIR)/etc/astguiclient.conf
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@echo "Creating log directory $(DESTDIR)$(PATHlogs)..."
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@install -d -m 755 $(DESTDIR)$(PATHlogs)
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.install-nonweb: .install-common
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@echo "Installing non-web components..."
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@install -d -m 755 $(DESTDIR)$(PATHhome)/libs/Asterisk
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@install -d -m 755 $(DESTDIR)$(PATHhome)/LEADS_IN/DONE
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@install -d -m 755 $(DESTDIR)$(PATHmonitor)
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@install -d -m 755 $(DESTDIR)$(PATHDONEmonitor)/ORIG
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@install -d -m 755 $(DESTDIR)$(PATHagi)
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@install -d -m 755 $(DESTDIR)$(PATHsounds)
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@install -p -m 755 ./bin/* $(DESTDIR)$(PATHhome)
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@install -p -m 755 ./extras/Asterisk.pm $(DESTDIR)$(PATHhome)/libs
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@install -p -m 755 ./extras/Asterisk/* $(DESTDIR)$(PATHhome)/libs/Asterisk
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@install -p -m 644 ./extras/GMT_USA_zip.txt $(DESTDIR)$(PATHhome)
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@install -p -m 644 ./extras/phone_codes_GMT.txt $(DESTDIR)$(PATHhome)
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@install -p -m 644 ./extras/MySQL_AST_CREATE_tables.sql $(DESTDIR)$(PATHhome)
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@install -p -m 755 ./agi/* $(DESTDIR)$(PATHagi)
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@install -p -m 644 ./sounds/* $(DESTDIR)$(PATHsounds)
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.install-web: .install-common
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@echo "Installing web components in $(DESTDIR)$(PATHweb)..."
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@install -d -m 777 $(DESTDIR)$(PATHweb)/agc/images
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@install -d -m 777 $(DESTDIR)$(PATHweb)/vicidial/ploticus
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@install -d -m 777 $(DESTDIR)$(PATHweb)/vicidial/agent_reports
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@install -d -m 777 $(DESTDIR)$(PATHweb)/vicidial/server_reports
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@install -p -m 755 ./www/agc/*.php $(DESTDIR)$(PATHweb)/agc
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@install -p -m 644 ./www/agc/images/* $(DESTDIR)$(PATHweb)/agc/images
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@install -p -m 755 ./www/vicidial/*.php $(DESTDIR)$(PATHweb)/vicidial
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@install -p -m 755 ./www/vicidial/*.pl $(DESTDIR)$(PATHweb)/vicidial
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@install -p -m 644 ./www/vicidial/*.gif $(DESTDIR)$(PATHweb)/vicidial
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install-asterisk-sample-configs: install-asterisk-sample-config
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install-asterisk-sample-config:
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@echo "Installing sample configs in $(DESTDIR)/etc/asterisk..."
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@install -d -m 777 $(DESTDIR)/etc/asterisk
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@install -b -p -m 644 ./docs/conf_examples/extensions.conf.sample $(DESTDIR)/etc/asterisk/extensions.conf
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@install -b -p -m 644 ./docs/conf_examples/meetme.conf.sample $(DESTDIR)/etc/asterisk/meetme.conf
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@install -b -p -m 644 ./docs/conf_examples/manager.conf.sample $(DESTDIR)/etc/asterisk/manager.conf
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@install -b -p -m 644 ./docs/conf_examples/musiconhold.conf.sample $(DESTDIR)/etc/asterisk/musiconhold.conf
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@install -b -p -m 644 ./docs/conf_examples/voicemail.conf.sample $(DESTDIR)/etc/asterisk/voicemail.conf
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@install -b -p -m 644 ./docs/conf_examples/sip.conf.sample $(DESTDIR)/etc/asterisk/sip.conf
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@install -b -p -m 644 ./docs/conf_examples/logger.conf.sample $(DESTDIR)/etc/asterisk/logger.conf
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@install -b -p -m 644 ./docs/conf_examples/iax.conf.sample $(DESTDIR)/etc/asterisk/iax.conf
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@install -b -p -m 644 ./docs/conf_examples/dnsmgr.conf.sample $(DESTDIR)/etc/asterisk/dnsmgr.conf
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install-docs:
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@echo "Installing documents in $(DESTDIR)/usr/share/doc/astGUIclient-$(version)..."
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@install -d -m 755 $(DESTDIR)/usr/share/doc/astGUIclient-$(version)/conf_examples
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@install -p -m 644 ./docs/*.txt $(DESTDIR)/usr/share/doc/astGUIclient-$(version)
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@install -p -m 644 ./docs/conf_examples/* $(DESTDIR)/usr/share/doc/astGUIclient-$(version)/conf_examples
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.install-complete:
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@echo
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@echo
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@echo
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@echo "#################################################################"
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@echo "### ####"
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@echo "### VICIDIAL-astGUIclient ####"
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@echo "### INSTALLATION COMPLETE ####"
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@echo "### ####"
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@echo "### Please continue with the steps in SCRATH_INSTALL.txt ####"
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@echo "### ####"
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@echo "### Run /usr/bin/VDconfig to modify the configuration. ####"
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@echo "### ####"
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@echo "#################################################################"
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@@ -0,0 +1,924 @@
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#!/bin/sh
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#
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# VDconfig
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#
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# Copyright (C) 2007 VICIDIAL-astGUIclient <vicidial@gmail.com> LICENSE: GPLv2
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#
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# CHANGES
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# 71120-0000 - Iniitial release
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# 71121-1220 - Added --no-menu to merge in astguiclient.conf and save config.
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# 71121-1334 - Added --env-make [make_option] to set environment before make.
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# 71129-1947 - Fixed .agc-config load problem, fixed duplicate save issue.
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SetDefaults ()
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{
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# default path to astguicient configuration file:
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PATHconf="/etc/astguiclient.conf"
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# default path to home direct:
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PATHhome="/usr/share/astguiclient"
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# default path to astguiclient logs directory:
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PATHlogs="/var/log/astguiclient"
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# default path to asterisk agi-bin directory:
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PATHagi="/var/lib/asterisk/agi-bin"
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# default path to web root directory (Best guess):
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PATHweb="/var/www/html"
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if [ -e "/usr/apache2/htdocs" ]; then
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PATHweb="/usr/apache2/htdocs"
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elif [ -e "/usr/local/apache2/htdocs" ]; then
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PATHweb="/usr/local/apache2/htdocs"
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fi
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# default path to asterisk sounds directory:
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PATHsounds="/var/lib/asterisk/sounds"
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# default path to asterisk recording directory:
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PATHmonitor="/var/spool/asterisk/monitor"
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# default path to asterisk recording DONE directory:
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PATHDONEmonitor="/var/spool/asterisk/monitorDONE"
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# the IP address of this machine. default to best guess:
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VARserver_ip=`/sbin/ifconfig eth0 | grep 'inet addr' | awk -F: '{ print $2 }' | awk '{ print $1 }'`
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# default database server variables:
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VARDB_server="localhost"
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VARDB_database="asterisk"
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VARDB_user="cron"
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VARDB_pass="1234"
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VARDB_port="3306"
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# default keepalive processes:
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VARactive_keepalives="123456"
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# default recording FTP archive variables:
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VARFTP_host=$VARserver_ip
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VARFTP_user="cron"
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VARFTP_pass="test"
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VARFTP_port="21"
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VARFTP_dir="RECORDINGS"
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VARHTTP_path="http://$VARserver_ip"
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# default report FTP variables:
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VARREPORT_host=$VARserver_ip
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VARREPORT_user="cron"
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VARREPORT_pass="test"
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VARREPORT_port="21"
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VARREPORT_dir="REPORTS"
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# defaults for FastAGI Server PreFork
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VARfastagi_log_min_servers="3"
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VARfastagi_log_max_servers="16"
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VARfastagi_log_min_spare_servers="2"
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VARfastagi_log_max_spare_servers="8"
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VARfastagi_log_max_requests="1000"
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VARfastagi_log_checkfordead="30"
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VARfastagi_log_checkforwait="60"
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}
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FileLocationConfig ()
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{
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DONE=no
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while [ "$DONE" != "yes" ]; do
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{
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$DIALOG --clear --ok-label "Edit" --cancel-label "Done" \
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--backtitle "$BACKTITLE" \
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--item-help \
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--title "General Configuration Menu" \
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--menu "General configuration and file location menu.\n" \
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15 74 8 \
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1 "This server's IP address" "This server's IP address: $VARserver_ip" \
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2 "Home directory" "Home directory: $PATHhome" \
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3 "Log directory" "Log directory: $PATHlogs" \
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4 "Web root directory" "Web root directory: $PATHweb" \
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5 "Asterisk AGI-bin directory" "Asterisk AGI-bin direcory: $PATHagi" \
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6 "Asterisk sounds directory" "Asterisk sounds directory: $PATHsounds" \
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7 "Asterisk recordings directory" "Asterisk recordings directory: $PATHmonitor" \
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8 "Asterisk recordings DONE directory" "Asterisk recordings DONE directory $PATHDONEmonitor" 2>$TEMP
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if [ "$?" != "0" ]; then
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{
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DONE=yes
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}
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else
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{
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set `cat $TEMP`
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if [ "$1" = "1" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Server IP Address" \
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--inputbox "Enter this server's IP address:" 9 74 "$VARserver_ip" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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VARserver_ip=$1
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}
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fi
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}
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elif [ "$1" = "2" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Home Directory" \
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--inputbox "Enter the astguiclient home directory" 9 74 "$PATHhome" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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PATHhome=$1
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}
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fi
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}
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elif [ "$1" = "3" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Log Directory" \
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--inputbox "Enter the log directory" 9 74 "$PATHlogs" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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PATHlogs=$1
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}
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fi
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}
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elif [ "$1" = "4" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Web Root Directory" \
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--inputbox "Enter the web root directory:" 9 74 "$PATHweb" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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PATHweb=$1
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}
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fi
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}
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elif [ "$1" = "5" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Asterisk AGI-bin Directory" \
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--inputbox "Enter the location of Asterisk's AGI-bin directory:" 9 74 "$PATHagi" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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PATHagi=$1
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}
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fi
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}
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elif [ "$1" = "6" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Asterisk Sound Directory" \
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--inputbox "Enter the location of Asterisk's sounds directory:" 9 74 "$PATHsounds" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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PATHsounds=$1
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}
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fi
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}
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elif [ "$1" = "7" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Asterisk Recording Directory" \
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--inputbox "Enter the location of Asterisk's recordings directory:" 9 74 "$PATHmonitor" \
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2> $TEMP
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if [ "$?" = "0" ]; then
|
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{
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set `cat $TEMP`
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PATHmonitor=$1
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}
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fi
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}
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elif [ "$1" = "8" ]; then
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{
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$DIALOG --clear --backtitle "$BACKTITLE" \
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--title "Asterisk Recording Completed Directory" \
|
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--inputbox "Enter the location of Asterisk's recording completion directory:" 9 74 "$PATHDONEmonitor" \
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2> $TEMP
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if [ "$?" = "0" ]; then
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{
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set `cat $TEMP`
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||||
PATHDONEmonitor=$1
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||||
}
|
||||
fi
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||||
}
|
||||
fi
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||||
}
|
||||
fi
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||||
}
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||||
done
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return 0
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||||
}
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||||
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||||
DatabaseConfig ()
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||||
{
|
||||
DONE=no
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||||
while [ "$DONE" != "yes" ]; do
|
||||
{
|
||||
$DIALOG --clear --ok-label "Edit" --cancel-label "Done" \
|
||||
--backtitle "$BACKTITLE" \
|
||||
--item-help \
|
||||
--title "Database Configuration Menu" \
|
||||
--menu "Setup database access parameters.\n" \
|
||||
12 74 5 \
|
||||
1 "MySQL server" "MySQL server: $VARDB_server" \
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||||
2 "MySQL port" "MySQL port: $VARDB_port" \
|
||||
3 "MySQL database" "MySQL database: $VARDB_database" \
|
||||
4 "MySQL user" "MySQL user: $VARDB_user" \
|
||||
5 "MySQL password" "MySQL password: $VARDB_pass" \
|
||||
2> $TEMP
|
||||
|
||||
if [ "$?" != "0" ]; then
|
||||
{
|
||||
DONE=yes
|
||||
}
|
||||
else
|
||||
{
|
||||
set `cat $TEMP`
|
||||
if [ "$1" = "1" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "MySQL Server Address" \
|
||||
--inputbox "Enter server's IP address or hostname:" 9 74 "$VARDB_server" \
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||||
2> $TEMP
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||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARDB_server=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "2" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "MySQL Port" \
|
||||
--inputbox "Enter port of the MySQL server:" 9 74 "$VARDB_port" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARDB_port=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "3" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "MySQL Database" \
|
||||
--inputbox "Enter database name to use:" 9 74 "$VARDB_database" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARDB_database=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "4" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "MySQL Username" \
|
||||
--inputbox "Enter the username:" 9 74 "$VARDB_user" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARDB_user=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "5" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "MySQL Password" \
|
||||
--inputbox "Enter the password for the above user:" 9 74 "$VARDB_pass" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARDB_pass=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
return 0
|
||||
}
|
||||
|
||||
RecordingConfig ()
|
||||
{
|
||||
DONE=no
|
||||
while [ "$DONE" != "yes" ]; do
|
||||
{
|
||||
$DIALOG --clear --ok-label "Edit" --cancel-label "Done" \
|
||||
--backtitle "$BACKTITLE" \
|
||||
--item-help \
|
||||
--title "Recording Configuration Menu" \
|
||||
--menu "Setup recording FTP/HTTP access.\n" \
|
||||
13 74 6 \
|
||||
1 "FTP host" "FTP host: $VARFTP_host" \
|
||||
2 "FTP port" "FTP port: $VARFTP_port" \
|
||||
3 "FTP user" "FTP user: $VARFTP_user" \
|
||||
4 "FTP password" "FTP password: $VARFTP_pass" \
|
||||
5 "FTP directory" "FTP directory: $VARFTP_dir" \
|
||||
6 "HTTP path" "HTTP path: $VARHTTP_path" \
|
||||
2> $TEMP
|
||||
|
||||
if [ "$?" != "0" ]; then
|
||||
{
|
||||
DONE=yes
|
||||
}
|
||||
else
|
||||
{
|
||||
set `cat $TEMP`
|
||||
if [ "$1" = "1" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Server Address" \
|
||||
--inputbox "Enter server's IP address or hostname:" 9 74 "$VARFTP_host" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_host=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "2" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Port" \
|
||||
--inputbox "Enter port of the FTP server:" 9 74 "$VARFTP_port" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_port=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "3" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Username" \
|
||||
--inputbox "Enter username:" 9 74 "$VARFTP_user" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_user=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "4" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Password" \
|
||||
--inputbox "Enter the password:" 9 74 "$VARFTP_pass" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_pass=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "5" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Directory" \
|
||||
--inputbox "Enter the directory to upload to:" 9 74 "$VARFTP_dir" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_dir=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "6" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "HTTP Path" \
|
||||
--inputbox "Enter the HTTP path to the FTP uploads:" 9 74 "$VARHTTP_path" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARHTTP_path=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
return 0
|
||||
}
|
||||
|
||||
ReportingConfig ()
|
||||
{
|
||||
DONE=no
|
||||
while [ "$DONE" != "yes" ]; do
|
||||
{
|
||||
$DIALOG --clear --ok-label "Edit" --cancel-label "Done" \
|
||||
--backtitle "$BACKTITLE" \
|
||||
--item-help \
|
||||
--title "Reporting Configuration Menu" \
|
||||
--menu "Setup reporting FTP access.\n" \
|
||||
12 74 5 \
|
||||
1 "FTP host" "FTP host: $VARREPORT_host" \
|
||||
2 "FTP port" "FTP port: $VARREPORT_port" \
|
||||
3 "FTP user" "FTP user: $VARREPORT_user" \
|
||||
4 "FTP password" "FTP password: $VARREPORT_pass" \
|
||||
5 "FTP directory" "FTP directory: $VARREPORT_dir" \
|
||||
2> $TEMP
|
||||
|
||||
if [ "$?" != "0" ]; then
|
||||
{
|
||||
DONE=yes
|
||||
}
|
||||
else
|
||||
{
|
||||
set `cat $TEMP`
|
||||
if [ "$1" = "1" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Server Address" \
|
||||
--inputbox "Enter server's IP address or hostname:" 9 74 "$VARFTP_host" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_host=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "2" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Port" \
|
||||
--inputbox "Enter port of the FTP server:" 9 74 "$VARFTP_port" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_port=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "3" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Username" \
|
||||
--inputbox "Enter username:" 9 74 "$VARFTP_user" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_user=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "4" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Password" \
|
||||
--inputbox "Enter the password:" 9 74 "$VARFTP_pass" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_pass=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "5" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FTP Directory" \
|
||||
--inputbox "Enter the directory to upload to:" 9 74 "$VARFTP_dir" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARFTP_dir=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
return 0
|
||||
}
|
||||
|
||||
FastAGIConfig ()
|
||||
{
|
||||
DONE=no
|
||||
while [ "$DONE" != "yes" ]; do
|
||||
{
|
||||
$DIALOG --clear --ok-label "Edit" --cancel-label "Done" \
|
||||
--backtitle "$BACKTITLE" \
|
||||
--item-help \
|
||||
--title "FastAGI Configuration Menu" \
|
||||
--menu "Settings for FastAGI logging server.\n" \
|
||||
14 74 7 \
|
||||
1 "Minimum Servers ($VARfastagi_log_min_servers)" "Minimum Servers: $VARfastagi_log_min_servers" \
|
||||
2 "Maximum Servers ($VARfastagi_log_max_servers)" "Maximum Servers: $VARfastagi_log_max_servers" \
|
||||
3 "Minimum Spares ($VARfastagi_log_min_spare_servers)" "Minimum Spares: $VARfastagi_log_min_spare_servers" \
|
||||
4 "Maximum Spares ($VARfastagi_log_max_spare_servers)" "Maximum Spares: $VARfastagi_log_max_spare_servers" \
|
||||
5 "Maximum Requests ($VARfastagi_log_max_requests)" "Maximum Requests: $VARfastagi_log_max_requests" \
|
||||
6 "Check for Dead ($VARfastagi_log_checkfordead)" "Check for Dead: $VARfastagi_log_checkfordead" \
|
||||
7 "Check for Wait ($VARfastagi_log_checkforwait)" "Check for Wait: $VARfastagi_log_checkforwait" \
|
||||
2> $TEMP
|
||||
|
||||
if [ "$?" != "0" ]; then
|
||||
{
|
||||
DONE=yes
|
||||
}
|
||||
else
|
||||
{
|
||||
set `cat $TEMP`
|
||||
if [ "$1" = "1" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Minimum Servers" \
|
||||
--inputbox "Enter the minimum servers to run:" 9 74 "$VARfastagi_log_min_servers" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_min_servers=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "2" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Maximum Servers" \
|
||||
--inputbox "Enter the maximum number of servers to run:" 9 74 "$VARfastagi_log_max_servers" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_max_servers=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "3" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Minimum Spare Servers" \
|
||||
--inputbox "Enter the minimum number of spares:" 9 74 "$VARfastagi_log_min_spare_servers" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_min_spare_servers=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "4" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Maximum Spare Servers" \
|
||||
--inputbox "Enter the maximum number of spares:" 9 74 "$VARfastagi_log_max_spare_servers" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_max_spare_servers=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "5" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Maximum Requests" \
|
||||
--inputbox "Enter the maximum requests before killing server:" 9 74 "$VARfastagi_log_max_requests" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_max_requests=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "6" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Check for Dead" \
|
||||
--inputbox "Enter the check for dead time:" 9 74 "$VARfastagi_log_checkfordead" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_cheackfordead=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
elif [ "$1" = "7" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "FastAGI Logger Check for Wait" \
|
||||
--inputbox "Enter the check for wait time:" 9 74 "$VARfastagi_log_checkforwait" \
|
||||
2> $TEMP
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
set `cat $TEMP`
|
||||
VARfastagi_log_checkforwait=$1
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
return 0
|
||||
}
|
||||
|
||||
RunPerlKeepAliveSep ()
|
||||
{
|
||||
KATMP="/tmp/.agc.conf.katmp.$$"
|
||||
KAPTMP="/tmp/.agc.conf.kaptmp.$$"
|
||||
echo '$k1 = "off"; $k2 = "off"; $k3 = "off"; $k4 = "off"; $k5 = "off"; $k6 = "off"; $k7 = "off";' > $KAPTMP
|
||||
echo 'foreach $i (split //, $ARGV[0]) {' >> $KAPTMP
|
||||
echo ' if ($i eq "1") { $k1 = "on"; } elsif ($i eq "2") { $k2 = "on";' >> $KAPTMP
|
||||
echo ' } elsif ($i eq "3") { $k3 = "on"; } elsif ($i eq "4") { $k4 = "on";' >> $KAPTMP
|
||||
echo ' } elsif ($i eq "5") { $k5 = "on"; } elsif ($i eq "6") { $k6 = "on";' >> $KAPTMP
|
||||
echo ' } elsif ($i eq "7") { $k7 = "on"; }' >> $KAPTMP
|
||||
echo '}' >> $KAPTMP
|
||||
echo 'print "K1=$k1\nK2=$k2\nK3=$k3\nK4=$k4\nK5=$k5\nK6=$k6\nK7=$k7\n";' >> $KAPTMP
|
||||
perl $KAPTMP $VARactive_keepalives >> $KATMP
|
||||
. $KATMP
|
||||
rm -f $KAPTMP
|
||||
rm -f $KATMP
|
||||
}
|
||||
|
||||
KeepaliveConfig ()
|
||||
{
|
||||
RunPerlKeepAliveSep
|
||||
DONE=no
|
||||
while [ "$DONE" != "yes" ]; do
|
||||
{
|
||||
$DIALOG --clear --ok-label "Done" \
|
||||
--backtitle "$BACKTITLE" \
|
||||
--no-cancel \
|
||||
--item-help \
|
||||
--title "Keepalive Configuration Menu" \
|
||||
--checklist "Settings for keepalive processes.\nDeselect all items if you do not want any keepalive processes running.\n\nUse (Space) to select/deselect items." \
|
||||
17 74 7 \
|
||||
1 "AST_update" "$K1" "" \
|
||||
2 "AST_send_listen" "$K2" "" \
|
||||
3 "AST_VDauto_dial" "$K3" "" \
|
||||
4 "AST_VDremote_agents" "$K4" "" \
|
||||
5 "AST_VDadapt" "$K5" "If multi-server system, this must only be on one server." \
|
||||
6 "FastAGI Logger" "$K6" "" \
|
||||
7 "AST_VDauto_dial_FILL" "$K7" "Only for multi-server, this must only be on one server." \
|
||||
2> $TEMP
|
||||
|
||||
if [ "$?" = "0" ]; then
|
||||
{
|
||||
DONE=yes
|
||||
VARactive_keepalives=`cat $TEMP | tr -d '"' | tr -d ' '`
|
||||
if [ "$VARactive_keepalives" = "" ]; then
|
||||
{
|
||||
VARactive_keepalives="X"
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
return 0
|
||||
}
|
||||
|
||||
|
||||
SaveConfig ()
|
||||
{
|
||||
echo "# astguiclient.conf - configuration elements for the astguiclient package" > $PATHconf
|
||||
echo "# this is the astguiclient configuration file" >> $PATHconf
|
||||
echo "# all comments will be lost if you run install.pl again" >> $PATHconf
|
||||
echo "AGCversion => $AGCversion" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Paths used by astGUIclient" >> $PATHconf
|
||||
echo "PATHhome => $PATHhome" >> $PATHconf
|
||||
echo "PATHlogs => $PATHlogs" >> $PATHconf
|
||||
echo "PATHagi => $PATHagi" >> $PATHconf
|
||||
echo "PATHweb => $PATHweb" >> $PATHconf
|
||||
echo "PATHsounds => $PATHsounds" >> $PATHconf
|
||||
echo "PATHmonitor => $PATHmonitor" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# The IP address of this machine" >> $PATHconf
|
||||
echo "VARserver_ip => $VARserver_ip" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Database connection information" >> $PATHconf
|
||||
echo "VARDB_server => $VARDB_server" >> $PATHconf
|
||||
echo "VARDB_database => $VARDB_database" >> $PATHconf
|
||||
echo "VARDB_user => $VARDB_user" >> $PATHconf
|
||||
echo "VARDB_pass => $VARDB_pass" >> $PATHconf
|
||||
echo "VARDB_port => $VARDB_port" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Alpha-Numeric list of the astGUIclient processes to be kept running" >> $PATHconf
|
||||
echo "# (value should be listing of characters with no spaces: 123456)" >> $PATHconf
|
||||
echo "# X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)" >> $PATHconf
|
||||
echo "# 1 - AST_update" >> $PATHconf
|
||||
echo "# 2 - AST_send_listen" >> $PATHconf
|
||||
echo "# 3 - AST_VDauto_dial" >> $PATHconf
|
||||
echo "# 4 - AST_VDremote_agents" >> $PATHconf
|
||||
echo "# 5 - AST_VDadapt (If multi-server system, this must only be on one server)" >> $PATHconf
|
||||
echo "# 6 - FastAGI_log" >> $PATHconf
|
||||
echo "# 7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)" >> $PATHconf
|
||||
echo "VARactive_keepalives => $VARactive_keepalives" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Settings for FastAGI logging server" >> $PATHconf
|
||||
echo "VARfastagi_log_min_servers => $VARfastagi_log_min_servers" >> $PATHconf
|
||||
echo "VARfastagi_log_max_servers => $VARfastagi_log_max_servers" >> $PATHconf
|
||||
echo "VARfastagi_log_min_spare_servers => $VARfastagi_log_min_spare_servers" >> $PATHconf
|
||||
echo "VARfastagi_log_max_spare_servers => $VARfastagi_log_max_spare_servers" >> $PATHconf
|
||||
echo "VARfastagi_log_max_requests => $VARfastagi_log_max_requests" >> $PATHconf
|
||||
echo "VARfastagi_log_checkfordead => $VARfastagi_log_checkfordead" >> $PATHconf
|
||||
echo "VARfastagi_log_checkforwait => $VARfastagi_log_checkforwait" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Recording FTP archive variables" >> $PATHconf
|
||||
echo "VARFTP_host => $VARFTP_host" >> $PATHconf
|
||||
echo "VARFTP_user => $VARFTP_user" >> $PATHconf
|
||||
echo "VARFTP_pass => $VARFTP_pass" >> $PATHconf
|
||||
echo "VARFTP_port => $VARFTP_port" >> $PATHconf
|
||||
echo "VARFTP_dir => $VARFTP_dir" >> $PATHconf
|
||||
echo "VARHTTP_path => $VARHTTP_path" >> $PATHconf
|
||||
echo "" >> $PATHconf
|
||||
echo "# Report FTP variables" >> $PATHconf
|
||||
echo "VARREPORT_host => $VARREPORT_host" >> $PATHconf
|
||||
echo "VARREPORT_user => $VARREPORT_user" >> $PATHconf
|
||||
echo "VARREPORT_pass => $VARREPORT_pass" >> $PATHconf
|
||||
echo "VARREPORT_port => $VARREPORT_port" >> $PATHconf
|
||||
echo "VARREPORT_dir => $VARREPORT_dir" >> $PATHconf
|
||||
|
||||
chmod 644 $PATHconf
|
||||
|
||||
MESSAGE="Configuration: $PATHconf"
|
||||
EXIT="yes"
|
||||
}
|
||||
|
||||
#############################################################################
|
||||
## Main Program
|
||||
if ! which dialog > /dev/null; then
|
||||
{
|
||||
echo "dialog not found!"
|
||||
exit 1
|
||||
}
|
||||
fi
|
||||
|
||||
DIALOG="dialog"
|
||||
TEMP="/tmp/.agc.tmp.$$"
|
||||
EXIT="no"
|
||||
MESSAGE="Abnormal Termination"
|
||||
|
||||
# Source to environment and do not print messages.
|
||||
if [ "$1" = "--env-make" ]; then
|
||||
EXIT="yes"
|
||||
OUTPUT="no"
|
||||
fi
|
||||
|
||||
if [ "$1" = "--no-menu" ]; then
|
||||
EXIT="yes"
|
||||
MENU="no"
|
||||
fi
|
||||
|
||||
# If a config for install is in current directory, use that.
|
||||
if [ -f ".agc.config" ]; then
|
||||
{
|
||||
PATHconf=".agc.config"
|
||||
}
|
||||
fi
|
||||
|
||||
# Set defaults and load configuration.
|
||||
SetDefaults
|
||||
if [ -f "version" ]; then
|
||||
{
|
||||
AGCversion=`cat version`
|
||||
INSTALL="yes"
|
||||
PATHconf=".agc.config"
|
||||
}
|
||||
fi
|
||||
if [ -f "$PATHconf" ]; then
|
||||
{
|
||||
CONFIG="/tmp/.agc.conf.$$"
|
||||
if [ "$OUTPUT" != "no" ]; then
|
||||
echo "Loading saved configuration from $PATHconf"
|
||||
sleep 1
|
||||
fi
|
||||
sed 's/[ |>|\t]//g' $PATHconf > $CONFIG
|
||||
. $CONFIG
|
||||
rm -f $CONFIG
|
||||
}
|
||||
fi
|
||||
|
||||
# If version is blank, assume 2.0.3"
|
||||
if [ "$AGCversion" = "" ]; then
|
||||
{
|
||||
AGCversion="2.0.3"
|
||||
}
|
||||
fi
|
||||
|
||||
while [ "$EXIT" != "yes" ]; do
|
||||
{
|
||||
BACKTITLE="VICIDIAL-astGUIclient $AGCversion Configuration"
|
||||
MM_TEXT="Welcome to the VICIDIAL-astGUIclient Configuration Menu."
|
||||
MM_TEXT="$MM_TEXT\nHere can configure the default settings for"
|
||||
MM_TEXT="$MM_TEXT VICIDIAL-astGUIclient."
|
||||
if [ "$INSTALL" = "yes" ]; then
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "Main Configuration Menu" \
|
||||
--menu "$MM_TEXT" 18 74 10 \
|
||||
1 "General configuration & file locations" \
|
||||
2 "Database configuration" \
|
||||
3 "Recording (FTP) configuration" \
|
||||
4 "Reporting (FTP) configuration" \
|
||||
5 "FastAGI server configuration" \
|
||||
6 "Active Keepalives" \
|
||||
- "---------------------------------------" \
|
||||
7 "Save configuration & exit" \
|
||||
8 "Exit WITHOUT saving" \
|
||||
9 "Save configuration & install" \
|
||||
2>$TEMP
|
||||
}
|
||||
else
|
||||
{
|
||||
$DIALOG --clear --backtitle "$BACKTITLE" \
|
||||
--title "Main Configuration Menu" \
|
||||
--menu "$MM_TEXT" 17 74 9 \
|
||||
1 "General configuration & file locations" \
|
||||
2 "Database configuration" \
|
||||
3 "Recording (FTP) configuration" \
|
||||
4 "Reporting (FTP) configuration" \
|
||||
5 "FastAGI server configuration" \
|
||||
6 "Active Keepalives" \
|
||||
- "--------------------------------------" \
|
||||
7 "Save configuration & exit" \
|
||||
8 "Exit WITHOUT saving" \
|
||||
2>$TEMP
|
||||
}
|
||||
fi
|
||||
|
||||
if [ "$?" != "0" ]; then
|
||||
{
|
||||
MESSAGE="Configuration cancelled!"
|
||||
EXIT="yes"
|
||||
}
|
||||
else
|
||||
{
|
||||
set `cat $TEMP`
|
||||
if [ "$1" = "1" ]; then FileLocationConfig
|
||||
elif [ "$1" = "2" ]; then DatabaseConfig
|
||||
elif [ "$1" = "3" ]; then RecordingConfig
|
||||
elif [ "$1" = "4" ]; then ReportingConfig
|
||||
elif [ "$1" = "5" ]; then FastAGIConfig
|
||||
elif [ "$1" = "6" ]; then KeepaliveConfig
|
||||
elif [ "$1" = "7" ]; then SaveConfig
|
||||
elif [ "$1" = "8" ]; then
|
||||
{
|
||||
MESSAGE="Configuration NOT saved!"
|
||||
EXIT=yes
|
||||
}
|
||||
elif [ "$1" = "9" ]; then
|
||||
{
|
||||
SaveConfig
|
||||
RUNINSTALL=yes
|
||||
}
|
||||
fi
|
||||
}
|
||||
fi
|
||||
}
|
||||
done
|
||||
|
||||
if [ "$MENU" = "no" ]; then
|
||||
SaveConfig
|
||||
fi
|
||||
|
||||
rm -f $TEMP
|
||||
if [ "$OUTPUT" != "no" ]; then
|
||||
echo "$0 written by Lott Caskey, 2007-11-19."
|
||||
echo
|
||||
echo
|
||||
echo $MESSAGE
|
||||
fi
|
||||
|
||||
if [ "$1" = "--env-make" ]; then
|
||||
export PATHconf PATHhome PATHlogs PATHagi PATHweb PATHsounds
|
||||
export PATHmonitor PATHDONEmonitor DESTDIR
|
||||
make $2
|
||||
fi
|
||||
|
||||
if [ "$RUNINSTALL" = "yes" ]; then
|
||||
export PATHconf PATHhome PATHlogs PATHagi PATHweb PATHsounds
|
||||
export PATHmonitor PATHDONEmonitor DESTDIR
|
||||
make install
|
||||
fi
|
||||
@@ -129,6 +129,8 @@ Default Transfer Group -<\/B> This field is the default In-Group that will be au
|
||||
Default Transfer Group: ||
|
||||
Allowed Transfer Groups: ||
|
||||
Allowed Transfer Groups -<\/B> With these checkbox listings you can select the groups that agents in this campaign can transfer calls to. Allow Closers must be enabled for this option to show up||
|
||||
Campaign Ranks -<\/B> In this section you can define the rank an agent will have for each campaign. These ranks can be used to allow for preferred call routing when Next Agent Call is set to campaign_rank||
|
||||
Also in this section is the ability to give the agent a rank for each inbound group. These ranks can be used for preferred call routing when that option is selected in the in-group screen||
|
||||
|
||||
|
||||
############################################################ CLIENT
|
||||
|
||||
@@ -1910,11 +1910,6 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
|
||||
<BR>
|
||||
<B>Agent Choose Ingroups -</B> This option if set to 1 allows the user to choose the ingroups that they will receive calls from when they login to a CLOSER or INBOUND campaign. Otherwise the Manager will need to set this in their user detail screen of the admin page.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_users-closer_campaigns">
|
||||
<BR>
|
||||
<B>Inbound Groups -</B> Here is where you select the inbound groups you want to receive calls from if you have selected the CLOSER campaign. You will also be able to set the rank, or skill level, in this section for each of the inbound groups as well as being able to see the number of calls received from each inbound group for this specific agent.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_users-scheduled_callbacks">
|
||||
<BR>
|
||||
@@ -1950,6 +1945,16 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
|
||||
<BR>
|
||||
<B>VICIDIAL Recording Override -</B> This option will override whatever the option is in the campaign for recording. DISABLED will not override the campaign recording setting. NEVER will disable recording on the client. ONDEMAND is the default and allows the agent to start and stop recording as needed. ALLCALLS will start recording on the client whenever a call is sent to an agent. ALLFORCE will start recording on the client whenever a call is sent to an agent giving the agent no option to stop recording. For ALLCALLS and ALLFORCE there is an option to use the Recording Delay to cut down on very short recordings and recude system load.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_users-vicidial_users-campaign_ranks">
|
||||
<BR>
|
||||
<B>Campaign Ranks -</B> In this section you can define the rank an agent will have for each campaign. These ranks can be used to allow for preferred call routing when Next Agent Call is set to campaign_rank.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_users-closer_campaigns">
|
||||
<BR>
|
||||
<B>Inbound Groups -</B> Here is where you select the inbound groups you want to receive calls from if you have selected the CLOSER campaign. You will also be able to set the rank, or skill level, in this section for each of the inbound groups as well as being able to see the number of calls received from each inbound group for this specific agent. Also in this section is the ability to give the agent a rank for each inbound group. These ranks can be used for preferred call routing when that option is selected in the in-group screen.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_users-alter_custdata_override">
|
||||
<BR>
|
||||
@@ -8723,7 +8728,7 @@ if ($ADD==3)
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Closer Default Blended: </td><td align=left><select size=1 name=closer_default_blended><option>0</option><option>1</option><option SELECTED>$closer_default_blended</option></select>$NWB#vicidial_users-closer_default_blended$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Recording Override: </td><td align=left><select size=1 name=vicidial_recording_override><option>DISABLED</option><option>NEVER</option><option>ONDEMAND</option><option>ALLCALLS</option><option>ALLFORCE</option><option SELECTED>$vicidial_recording_override</option></select>$NWB#vicidial_users-vicidial_recording_override$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Alter Customer Data Override: </td><td align=left><select size=1 name=alter_custdata_override><option>NOT_ACTIVE</option><option>ALLOW_ALTER</option><option SELECTED>$alter_custdata_override</option></select>$NWB#vicidial_users-alter_custdata_override$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2>Campaign Ranks: $NWB#vicidial_users-closer_campaigns$NWE<BR>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2>Campaign Ranks: $NWB#vicidial_users-campaign_ranks$NWE<BR>\n";
|
||||
echo "<table border=0>\n";
|
||||
echo "$RANKcampaigns_list";
|
||||
echo "</table>\n";
|
||||
|
||||
Reference in New Issue
Block a user