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deactivated the SO agent search option, replaced it with LO

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Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-01-24 03:17:14 +00:00
parent b7c18b2bc8
commit c675a59d33
17 changed files with 352 additions and 60 deletions
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agc_2-X/trunk/agi/agi-NVA_recording.agi
+17 -6
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-NVA_recording.agi version 0.1
# agi-NVA_recording.agi version 2.4
#
# This script is designed to give recording ability to agents not the using
# ViciDial agent screen
@@ -10,22 +10,24 @@
# ; 3. log this call in user_call_log (Y|N) default N
# ; 4. log this call in call_log (Y|N) default N, ONLY NEEDED FOR INBOUND AND INTERSYSTEM CALLS!!!
# ; 5. audio record this call (Y|N) default N
# ; 6. double-log this call in call_log (Y|N) default N, ONLY NEEDED FOR INBOUND CALLMENU FORWARDED CALLS!!!
#
# ;custom dialplan entry example:
#exten => _.,1,AGI(agi-NVA_recording.agi,BOTH------Y---N---Y)
#exten => _.,1,AGI(agi-NVA_recording.agi,BOTH------Y---N---Y---N)
#exten => _.,n,Goto(default,${EXTEN},1)
#exten => _.,n,Hangup
#
# ;inbound to agent example:
#exten => 5678,1,AGI(agi-NVA_recording.agi,BOTH------Y---Y---Y)
#exten => 5678,1,AGI(agi-NVA_recording.agi,BOTH------Y---Y---Y---N)
#exten => 5678,n,Goto(vicidial-auto,5678,1)
#exten => 5678,n,Hangup
#
#
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG
# 91105-1402 - First build
# 100123-1434 - Added double-log option for CallMenu forwarded calls
#
&get_time_now;
@@ -107,13 +109,14 @@ if (length($ARGV[0])>1)
$log_user_call = $ARGV_vars[2];
$log_call = $ARGV_vars[3];
$record_call = $ARGV_vars[4];
$double_log = $ARGV_vars[5];
if ($AGI_output =~ /STDERR/) {$AGILOG = '1';}
if ($AGI_output =~ /FILE/) {$AGILOG = '2';}
if ($AGI_output =~ /BOTH/) {$AGILOG = '3';}
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
if ($AGILOG) {$agi_string = "$AGI_output|$user|$log_call|$record_call|$uniqueid_log"; &agi_output;}
if ($AGILOG) {$agi_string = "$AGI_output|$user|$log_call|$record_call|$uniqueid_log|$double_log"; &agi_output;}
}
}
@@ -164,7 +167,7 @@ if ($record_call =~ /Y/)
$AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$filename");
### insert record into recording_log table ###
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$extension','$now_date','start_epoch','0','$filename','0','$accountcode','$filename','$unique_id');";
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$extension','$now_date','$start_epoch','0','$filename','0','$accountcode','$filename','$unique_id');";
$affected_rows = $dbhA->do($stmtA);
}
@@ -184,6 +187,14 @@ if ($log_call =~ /Y/)
$affected_rows = $dbhA->do($stmtA);
}
### if set to double-log this call, insert call_log entry with uniqueid appended with a 99 ###
if ($double_log =~ /Y/)
{
### insert record into call_log table ###
$stmtA = "INSERT INTO call_log SET uniqueid='" . $unique_id . "99', channel='$channel', channel_group='DOUBLE_LOG', server_ip='$VARserver_ip', type='$type', extension='$accountcode', number_dialed='$extension', caller_code='$callerid', start_time='$now_date', start_epoch='$start_epoch';";
$affected_rows = $dbhA->do($stmtA);
}
exit;