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Added leave_3way_stop_recording campaign setting

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git-svn-id: svn://192.168.202.10@3841 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2024-06-28 00:22:17 +00:00
parent 7d272a523f
commit ccb9c136a9
5 changed files with 37 additions and 13 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
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@@ -1126,7 +1126,8 @@ hopper_hold_inserts ENUM('ENABLED','DISABLED','AUTONEXT') default 'DISABLED',
daily_phone_number_call_limit TINYINT(3) UNSIGNED default '0', daily_phone_number_call_limit TINYINT(3) UNSIGNED default '0',
state_descriptions VARCHAR(40) default '---DISABLED---', state_descriptions VARCHAR(40) default '---DISABLED---',
script_tab_height SMALLINT(5) default '0', script_tab_height SMALLINT(5) default '0',
call_log_days SMALLINT(5) default '0' call_log_days SMALLINT(5) default '0',
leave_3way_stop_recording ENUM('DISABLED','ALL_CALLS') default 'DISABLED'
) ENGINE=MyISAM; ) ENGINE=MyISAM;
CREATE TABLE vicidial_lists ( CREATE TABLE vicidial_lists (
@@ -5676,4 +5677,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',
UPDATE system_settings set vdc_agent_api_active='1'; UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1714',db_schema_update_date=NOW(),reload_timestamp=NOW(); UPDATE system_settings SET db_schema_version='1715',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+4
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@@ -2724,3 +2724,7 @@ UPDATE system_settings SET db_schema_version='1713',db_schema_update_date=NOW()
ALTER TABLE vicidial_campaigns ADD call_log_days SMALLINT(5) default '0'; ALTER TABLE vicidial_campaigns ADD call_log_days SMALLINT(5) default '0';
UPDATE system_settings SET db_schema_version='1714',db_schema_update_date=NOW() where db_schema_version < 1714; UPDATE system_settings SET db_schema_version='1714',db_schema_update_date=NOW() where db_schema_version < 1714;
ALTER TABLE vicidial_campaigns ADD leave_3way_stop_recording ENUM('DISABLED','ALL_CALLS') default 'DISABLED';
UPDATE system_settings SET db_schema_version='1715',db_schema_update_date=NOW() where db_schema_version < 1715;
agc_2-X/trunk/www/agc/vicidial.php
+16 -5
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@@ -741,10 +741,11 @@
# 240420-2228 - ConfBridge code added # 240420-2228 - ConfBridge code added
# 240429-2237 - Added PARK_XFER|GRAB_XFER options for park_call API function # 240429-2237 - Added PARK_XFER|GRAB_XFER options for park_call API function
# 240624-1357 - Added SWAP_PARK_CUSTOMER|SWAP_PARK_XFER|HANGUP_XFER_GRAB_CUSTOMER options for park_call API function # 240624-1357 - Added SWAP_PARK_CUSTOMER|SWAP_PARK_XFER|HANGUP_XFER_GRAB_CUSTOMER options for park_call API function
# 240627-1937 - Added leave_3way_stop_recording campaign option
# #
$version = '2.14-707c'; $version = '2.14-708c';
$build = '240624-1357'; $build = '240627-1937';
$php_script = 'vicidial.php'; $php_script = 'vicidial.php';
$mel=1; # Mysql Error Log enabled = 1 $mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=103; $mysql_log_count=103;
@@ -3121,7 +3122,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1); $HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings ##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override,show_confetti,custom_one,custom_two,custom_three,custom_four,custom_five,allow_chats,dead_stop_recording,force_per_call_notes,state_descriptions,script_tab_height FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override,show_confetti,custom_one,custom_two,custom_three,custom_four,custom_five,allow_chats,dead_stop_recording,force_per_call_notes,state_descriptions,script_tab_height,leave_3way_stop_recording FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link); $rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";} if ($DB) {echo "$stmt\n";}
@@ -3319,6 +3320,7 @@ else
$force_per_call_notes = $row[190]; $force_per_call_notes = $row[190];
$state_descriptions = $row[191]; $state_descriptions = $row[191];
$script_tab_height = $row[192]; $script_tab_height = $row[192];
$leave_3way_stop_recording =$row[193];
$state_descriptions_banner=0; $state_descriptions_banner=0;
if ( ($state_descriptions != '---DISABLED---') and (strlen($state_descriptions) > 0) ) if ( ($state_descriptions != '---DISABLED---') and (strlen($state_descriptions) > 0) )
@@ -6657,6 +6659,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var leave_3way_start_recording_trigger=0; var leave_3way_start_recording_trigger=0;
var leave_3way_start_recording_triggerCALL=0; var leave_3way_start_recording_triggerCALL=0;
var leave_3way_start_recording_filename=''; var leave_3way_start_recording_filename='';
var leave_3way_stop_recording='<?php echo $leave_3way_stop_recording ?>';
var hangup_xfer_record_start='<?php echo $hangup_xfer_record_start ?>'; var hangup_xfer_record_start='<?php echo $hangup_xfer_record_start ?>';
var hangup_both=0; var hangup_both=0;
var agent_push_events='<?php echo $agent_push_events ?>'; var agent_push_events='<?php echo $agent_push_events ?>';
@@ -7379,10 +7382,18 @@ function holiday_display(holiday_name)
function leave_3way_call(tempvarattempt,LTCclick) function leave_3way_call(tempvarattempt,LTCclick)
{ {
if (LTCclick=='YES') if (LTCclick=='YES')
{button_click_log = button_click_log + "" + SQLdate + "-----leave_3way_call---" + tempvarattempt + " " + leave_3way_start_recording_trigger + " " + leave_3way_start_recording_filename + "|";} {button_click_log = button_click_log + "" + SQLdate + "-----leave_3way_call---" + tempvarattempt + " " + leave_3way_start_recording_trigger + " " + leave_3way_start_recording_filename + " " + leave_3way_stop_recording + "|";}
threeway_end=0; threeway_end=0;
leaving_threeway=1; leaving_threeway=1;
if (leave_3way_stop_recording == 'ALL_CALLS')
{
// stop agent recording before leaving session
leave_3way_start_recording_trigger=0;
leave_3way_start_recording_filename='';
conf_send_recording('StopMonitorConf', session_id, recording_filename,'','','');
}
if (customerparked > 0) if (customerparked > 0)
{ {
mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip); mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);
@@ -7462,7 +7473,7 @@ function holiday_display(holiday_name)
} }
// test for leave_3way_start_recording and exception // test for leave_3way_start_recording and exception
if ( (leave_3way_start_recording == '') || (leave_3way_start_recording == 'DISABLED') ) if ( (leave_3way_start_recording == '') || (leave_3way_start_recording == 'DISABLED') || (leave_3way_stop_recording == 'ALL_CALLS') )
{var do_nothing=1;} {var do_nothing=1;}
else else
{ {
agc_2-X/trunk/www/vicidial/admin.php
+12 -5
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File diff suppressed because one or more lines are too long
agc_2-X/trunk/www/vicidial/help_documentation.txt
+2 -1
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@@ -1,4 +1,4 @@
# version: 20240516172701 # version: 20240627195501
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ> users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ> users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ> users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -304,6 +304,7 @@ campaigns-three_way_record_stop 3-Way Recording Stop <QXZ>If this option is enab
campaigns-three_way_record_stop_exception 3-Way Recording Stop Exception <QXZ>If not set to DISABLED, this setting allows you to exempt the 3-Way Recording Stop feature above for a set list of phone numbers, that you define in a PHONE_NUMBERS type of Settings Container. If 3-Way Recording Stop is set to -N-, then 3-way calls to the number in this list will have recordings stopped when the 3-way call is started. If 3-Way Recording Stop is set to -Y-, then 3-way calls to the number in this list will not have recordings stopped when the 3-way call is started. Default is DISABLED. If you use this feature, it is important that the settings container for it does not have any carriage returns, newlines or blank lines at the bottom of the Container Entry, or this feature may not work properly.</QXZ> campaigns-three_way_record_stop_exception 3-Way Recording Stop Exception <QXZ>If not set to DISABLED, this setting allows you to exempt the 3-Way Recording Stop feature above for a set list of phone numbers, that you define in a PHONE_NUMBERS type of Settings Container. If 3-Way Recording Stop is set to -N-, then 3-way calls to the number in this list will have recordings stopped when the 3-way call is started. If 3-Way Recording Stop is set to -Y-, then 3-way calls to the number in this list will not have recordings stopped when the 3-way call is started. Default is DISABLED. If you use this feature, it is important that the settings container for it does not have any carriage returns, newlines or blank lines at the bottom of the Container Entry, or this feature may not work properly.</QXZ>
campaigns-leave_3way_start_recording Leave 3-Way Start Recording <QXZ>If this option is enabled, a recording will be started when the agent clicks the LEAVE 3WAY button while in a 3-way call with a customer, and the recording will continue after the agent has left the call. The ALL_BUT_EXCEPTIONS option will enable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. The ONLY_EXCEPTIONS option will disable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. Default is DISABLED. WARNING, this may result in these call recordings having several extra minutes of silence at the end of the recordings, after the customer and 3way call have hung up, unless your System Administrator enables the --cu3way and --no-vc-3way-check options on your dialers.</QXZ> campaigns-leave_3way_start_recording Leave 3-Way Start Recording <QXZ>If this option is enabled, a recording will be started when the agent clicks the LEAVE 3WAY button while in a 3-way call with a customer, and the recording will continue after the agent has left the call. The ALL_BUT_EXCEPTIONS option will enable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. The ONLY_EXCEPTIONS option will disable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. Default is DISABLED. WARNING, this may result in these call recordings having several extra minutes of silence at the end of the recordings, after the customer and 3way call have hung up, unless your System Administrator enables the --cu3way and --no-vc-3way-check options on your dialers.</QXZ>
campaigns-leave_3way_start_recording_exception Leave 3-Way Start Recording Exception <QXZ>If the Leave 3-Way Start Recording feature above is enabled with one of the EXCEPTIONS options, this will be a Settings Container of phone numbers, one per line, for 3way call phone numbers. Must be a Settings Container of the type PHONE_NUMBERS to be available as an option on this menu. Default is DISABLED.</QXZ> campaigns-leave_3way_start_recording_exception Leave 3-Way Start Recording Exception <QXZ>If the Leave 3-Way Start Recording feature above is enabled with one of the EXCEPTIONS options, this will be a Settings Container of phone numbers, one per line, for 3way call phone numbers. Must be a Settings Container of the type PHONE_NUMBERS to be available as an option on this menu. Default is DISABLED.</QXZ>
campaigns-leave_3way_stop_recording Leave 3-Way Stop Recording <QXZ>If enabled, this option will stop the agent call recording if the agent clicks the LEAVE 3WAY CALL button. This option will override any other agent recording options. Default is DISABLED.</QXZ>
campaigns-hangup_xfer_record_start Hangup Xfer Recording Start <QXZ>If this option is enabled, recording of the session will start when the agent clicks on the HANGUP XFER button in the transfer conference section. Default is N for disabled.</QXZ> campaigns-hangup_xfer_record_start Hangup Xfer Recording Start <QXZ>If this option is enabled, recording of the session will start when the agent clicks on the HANGUP XFER button in the transfer conference section. Default is N for disabled.</QXZ>
campaigns-ivr_park_call Park Call IVR <QXZ>This option will allow an agent to park a call with a separate IVR PARK CALL button on their agent interface if this is ENABLED or ENABLED_PARK_ONLY. The ENABLED_PARK_ONLY option will allow the agent to send the call to park but not click to retrieve the call like the ENABLED option. The ENABLED_BUTTON_HIDDEN option allows the function through the API only. Default is DISABLED. This feature requires Asterisk 1.8 or higher to work.</QXZ> campaigns-ivr_park_call Park Call IVR <QXZ>This option will allow an agent to park a call with a separate IVR PARK CALL button on their agent interface if this is ENABLED or ENABLED_PARK_ONLY. The ENABLED_PARK_ONLY option will allow the agent to send the call to park but not click to retrieve the call like the ENABLED option. The ENABLED_BUTTON_HIDDEN option allows the function through the API only. Default is DISABLED. This feature requires Asterisk 1.8 or higher to work.</QXZ>
campaigns-ivr_park_call_agi Park Call IVR AGI <QXZ>If the Park Call IVR field is not DISABLED, then this field is used as the AGI application string that the customer is sent to. This is a setting that should be set by your administrator if possible. This feature requires Asterisk 1.8 or higher to work.</QXZ> campaigns-ivr_park_call_agi Park Call IVR AGI <QXZ>If the Park Call IVR field is not DISABLED, then this field is used as the AGI application string that the customer is sent to. This is a setting that should be set by your administrator if possible. This feature requires Asterisk 1.8 or higher to work.</QXZ>