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Fix for issue #798 in vicidial.php

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git-svn-id: svn://192.168.202.10@2202 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-11-25 03:20:19 +00:00
parent 0bfdc63e08
commit ce84b4f772
1 changed files with 310 additions and 305 deletions
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agc_2-X/trunk/www/agc/vicidial.php
+310 -305
View File
@@ -452,10 +452,11 @@
# 141121-1005 - Added new QC and comments campaign options
# 141124-1144 - Added new Callback Comments campaign option
# 141124-2146 - Added show_previous_callback campaign option
# 141124-2217 - Fix for issue #798
#
$version = '2.10-423c';
$build = '141124-2146';
$version = '2.10-424c';
$build = '141124-2217';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=80;
$one_mysql_log=0;
@@ -10773,335 +10774,339 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
if (DispoChoice.length < 1) {alert_box("<?php echo _QXZ("You Must Select a Disposition"); ?>");}
else
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
var man_status = "";
document.getElementById("MainStatuSSpan").innerHTML = man_status;
alt_dial_status_display = 0;
}
document.getElementById("CusTInfOSpaN").innerHTML = "";
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
var regCBstatus = new RegExp(' ' + DispoChoice + ' ',"ig");
if ( (VARCBstatusesLIST.match(regCBstatus)) && (DispoChoice.length > 0) && (scheduled_callbacks > 0) && (DispoChoice != 'CBHOLD') )
{
var INTLastCallbackCount = parseInt(LastCallbackCount);
var INTcallback_active_limit = parseInt(callback_active_limit);
if ( (INTcallback_active_limit > 0) && (INTLastCallbackCount >= INTcallback_active_limit) )
{
document.getElementById("CallBackOnlyMe").checked = false;
document.getElementById("CallBackOnlyMe").disabled = true;
}
else
{
document.getElementById("CallBackOnlyMe").disabled = false;
}
if ( (comments_callback_screen == 'ENABLED') || (comments_callback_screen == 'REPLACE_CB_NOTES') )
{
var cb_comment_output = "<table cellspacing=4 cellpadding=0><tr><td align=\"right\"><font class=\"body_text\"><?php echo $label_comments ?>: <br><span id='cbviewcommentsdisplay'><input type='button' id='CBViewCommentButton' onClick=\"ViewComments('ON','','cb')\" value='-<?php _QXZ("History"); ?>-'/></span></font></td><td align=\"left\"><font class=\"body_text\">";
cb_comment_output = cb_comment_output + "<textarea name=\"cbcomment_comments\" id=\"cbcomment_comments\" rows=\"2\" cols=\"100\" class=\"cust_form_text\" value=\"\">" + document.vicidial_form.dispo_comments.value + "</textarea>\n";
cb_comment_output = cb_comment_output + "</td></tr></table>\n";
document.getElementById("CBCommentsContent").innerHTML = cb_comment_output;
}
else
{
document.getElementById("CBCommentsContent").innerHTML = "<input type=\"hidden\" name=\"cbcomment_comments\" id=\"cbcomment_comments\" value=\"" + document.vicidial_form.dispo_comments.value + "\" />";
}
showDiv('CallBackSelectBox');
}
if (document.vicidial_form.lead_id.value == '') {alert_box("<?php echo _QXZ("You can only disposition a call once"); ?>");}
else
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
xmlhttp = new XMLHttpRequest();
var man_status = "";
document.getElementById("MainStatuSSpan").innerHTML = man_status;
alt_dial_status_display = 0;
}
if (xmlhttp)
document.getElementById("CusTInfOSpaN").innerHTML = "";
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
var regCBstatus = new RegExp(' ' + DispoChoice + ' ',"ig");
if ( (VARCBstatusesLIST.match(regCBstatus)) && (DispoChoice.length > 0) && (scheduled_callbacks > 0) && (DispoChoice != 'CBHOLD') )
{
DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&MDnextCID=" + LasTCID + "&stage=" + group + "&vtiger_callback_id=" + vtiger_callback_id + "&phone_number=" + document.vicidial_form.phone_number.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&dial_method" + dial_method + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&CallBackLeadStatus=" + CallBackLeadStatus + "&comments=" + encodeURIComponent(CallBackCommenTs) + "&custom_field_names=" + custom_field_names + "&call_notes=" + encodeURIComponent(document.vicidial_form.call_notes_dispo.value) + "&dispo_comments=" + encodeURIComponent(document.vicidial_form.dispo_comments.value) + "&cbcomment_comments=" + encodeURIComponent(document.vicidial_form.cbcomment_comments.value) + "&qm_dispo_code=" + DispoQMcsCODE + "&email_enabled=" + email_enabled + "&recording_id=" + VDDCU_recording_id + "&recording_filename=" + VDDCU_recording_filename + "&called_count=" + document.vicidial_form.called_count.value;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(DSupdate_query);
xmlhttp.onreadystatechange = function()
{
// alert(DSupdate_query + "\n" +xmlhttp.responseText);
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
if (auto_dial_level < 1)
{
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
if (check_DS_array[1] == 'Next agent_log_id:')
{
agent_log_id = check_DS_array[2];
}
}
waiting_on_dispo=0;
}
}
delete xmlhttp;
}
// CLEAR ALL FORM VARIABLES
document.vicidial_form.lead_id.value ='';
document.vicidial_form.vendor_lead_code.value='';
document.vicidial_form.list_id.value ='';
document.vicidial_form.entry_list_id.value ='';
document.vicidial_form.gmt_offset_now.value ='';
document.vicidial_form.phone_code.value ='';
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
tmp_pn.innerHTML = ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ';
}
document.vicidial_form.phone_number.value ='';
document.vicidial_form.title.value ='';
document.vicidial_form.first_name.value ='';
document.vicidial_form.middle_initial.value ='';
document.vicidial_form.last_name.value ='';
document.vicidial_form.address1.value ='';
document.vicidial_form.address2.value ='';
document.vicidial_form.address3.value ='';
document.vicidial_form.city.value ='';
document.vicidial_form.state.value ='';
document.vicidial_form.province.value ='';
document.vicidial_form.postal_code.value ='';
document.vicidial_form.country_code.value ='';
document.vicidial_form.gender.value ='';
document.vicidial_form.date_of_birth.value ='';
document.vicidial_form.alt_phone.value ='';
document.vicidial_form.email.value ='';
document.vicidial_form.security_phrase.value='';
document.vicidial_form.comments.value ='';
document.vicidial_form.other_tab_comments.value ='';
document.getElementById("audit_comments").innerHTML ='';
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value ='';
document.vicidial_form.audit_comments_button.value ='';
if (comments_all_tabs == 'ENABLED')
{document.vicidial_form.OtherViewCommentButton.value ='';}
}
document.vicidial_form.called_count.value ='';
document.vicidial_form.call_notes.value ='';
document.vicidial_form.call_notes_dispo.value ='';
document.vicidial_form.dispo_comments.value ='';
document.vicidial_form.cbcomment_comments.value ='';
VDCL_group_id = '';
fronter = '';
inOUT = 'OUT';
vtiger_callback_id='0';
recording_filename='';
recording_id='';
document.vicidial_form.uniqueid.value='';
MDuniqueid='';
XDuniqueid='';
tmp_vicidial_id='';
EAphone_code='';
EAphone_number='';
EAalt_phone_notes='';
EAalt_phone_active='';
EAalt_phone_count='';
XDnextCID='';
XDcheck = '';
MDnextCID='';
XD_live_customer_call = 0;
XD_live_call_secondS = 0;
xfer_in_call=0;
MD_channel_look=0;
MD_ring_secondS=0;
uniqueid_status_display='';
uniqueid_status_prefix='';
custom_call_id='';
API_selected_xfergroup='';
API_selected_callmenu='';
timer_action='';
timer_action_seconds='';
timer_action_mesage='';
timer_action_destination='';
did_pattern='';
did_id='';
did_extension='';
did_description='';
closecallid='';
xfercallid='';
custom_field_names='';
custom_field_values='';
custom_field_types='';
customerparked=0;
customerparkedcounter=0;
consult_custom_wait=0;
consult_custom_go=0;
consult_custom_sent=0;
document.getElementById("ParkCounterSpan").innerHTML = '';
document.vicidial_form.xfername.value='';
document.vicidial_form.xfernumhidden.value='';
document.getElementById("debugbottomspan").innerHTML = '';
customer_3way_hangup_dispo_message='';
document.getElementById("Dispo3wayMessage").innerHTML = '';
document.getElementById("DispoManualQueueMessage").innerHTML = '';
document.getElementById("ManualQueueNotice").innerHTML = '';
APIManualDialQueue_last=0;
document.vicidial_form.FORM_LOADED.value = '0';
CallBackLeadStatus = '';
CallBackDatETimE='';
CallBackrecipient='';
CallBackCommenTs='';
DispoQMcsCODE='';
active_ingroup_dial='';
nocall_dial_flag='DISABLED';
document.vicidial_form.CallBackDatESelectioN.value = '';
document.vicidial_form.CallBackCommenTsField.value = '';
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDLeadIDEntry.value='';
document.vicidial_form.MDType.value = '';
document.vicidial_form.MDPhonENumbeRHiddeN.value = '';
inbound_lead_search=0;
cid_lock=0;
timer_alt_trigger=0;
last_mdtype='';
document.getElementById("timer_alt_display").innerHTML = '';
document.getElementById("RecorDID").innerHTML = '';
dial_next_failed=0;
xfer_agent_selected=0;
if (manual_dial_search_checkbox == 'SELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=true;}
if (manual_dial_search_checkbox == 'UNSELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=false;}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = "";
hideDiv('post_phone_time_diff_span');
post_phone_time_diff_alert_message='';
}
if (manual_dial_in_progress==1)
{
manual_dial_finished();
}
if (hide_gender < 1)
{
document.getElementById("GENDERhideFORieALT").innerHTML = '';
document.getElementById("GENDERhideFORie").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U"><?php echo _QXZ("U - Undefined"); ?></option><option value="M"><?php echo _QXZ("M - Male"); ?></option><option value="F"><?php echo _QXZ("F - Female"); ?></option></select>';
}
hideDiv('DispoSelectBox');
hideDiv('DispoButtonHideA');
hideDiv('DispoButtonHideB');
hideDiv('DispoButtonHideC');
document.getElementById("DispoSelectBox").style.top = '1px'; // Firefox error on this line for some reason
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> <?php echo _QXZ("minimize"); ?> </a>";
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\"><?php echo _QXZ("Hangup Again"); ?></a>";
if (pause_after_next_call == 'ENABLED')
{
document.getElementById("NexTCalLPausE").innerHTML = "<a href=\"#\" onclick=\"next_call_pause_click();return false;\"><?php echo _QXZ("Next Call Pause"); ?></a>";
}
CBcommentsBoxhide();
EAcommentsBoxhide();
ContactSearchReset();
ViewComments('OFF','OFF');
AgentDispoing = 0;
if ( (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{
document.vicidial_form.DiaLAltPhonE.checked=true;
}
if ( (shift_logout_flag < 1) && (api_logout_flag < 1) )
{
if (wrapup_waiting == 0)
var INTLastCallbackCount = parseInt(LastCallbackCount);
var INTcallback_active_limit = parseInt(callback_active_limit);
if ( (INTcallback_active_limit > 0) && (INTLastCallbackCount >= INTcallback_active_limit) )
{
if (document.vicidial_form.DispoSelectStop.checked==true)
{
if (auto_dial_level != '0')
document.getElementById("CallBackOnlyMe").checked = false;
document.getElementById("CallBackOnlyMe").disabled = true;
}
else
{
document.getElementById("CallBackOnlyMe").disabled = false;
}
if ( (comments_callback_screen == 'ENABLED') || (comments_callback_screen == 'REPLACE_CB_NOTES') )
{
var cb_comment_output = "<table cellspacing=4 cellpadding=0><tr><td align=\"right\"><font class=\"body_text\"><?php echo $label_comments ?>: <br><span id='cbviewcommentsdisplay'><input type='button' id='CBViewCommentButton' onClick=\"ViewComments('ON','','cb')\" value='-<?php _QXZ("History"); ?>-'/></span></font></td><td align=\"left\"><font class=\"body_text\">";
cb_comment_output = cb_comment_output + "<textarea name=\"cbcomment_comments\" id=\"cbcomment_comments\" rows=\"2\" cols=\"100\" class=\"cust_form_text\" value=\"\">" + document.vicidial_form.dispo_comments.value + "</textarea>\n";
cb_comment_output = cb_comment_output + "</td></tr></table>\n";
document.getElementById("CBCommentsContent").innerHTML = cb_comment_output;
}
else
{
document.getElementById("CBCommentsContent").innerHTML = "<input type=\"hidden\" name=\"cbcomment_comments\" id=\"cbcomment_comments\" value=\"" + document.vicidial_form.dispo_comments.value + "\" />";
}
showDiv('CallBackSelectBox');
}
else
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&MDnextCID=" + LasTCID + "&stage=" + group + "&vtiger_callback_id=" + vtiger_callback_id + "&phone_number=" + document.vicidial_form.phone_number.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&dial_method" + dial_method + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&CallBackLeadStatus=" + CallBackLeadStatus + "&comments=" + encodeURIComponent(CallBackCommenTs) + "&custom_field_names=" + custom_field_names + "&call_notes=" + encodeURIComponent(document.vicidial_form.call_notes_dispo.value) + "&dispo_comments=" + encodeURIComponent(document.vicidial_form.dispo_comments.value) + "&cbcomment_comments=" + encodeURIComponent(document.vicidial_form.cbcomment_comments.value) + "&qm_dispo_code=" + DispoQMcsCODE + "&email_enabled=" + email_enabled + "&recording_id=" + VDDCU_recording_id + "&recording_filename=" + VDDCU_recording_filename + "&called_count=" + document.vicidial_form.called_count.value;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(DSupdate_query);
xmlhttp.onreadystatechange = function()
{
// alert(DSupdate_query + "\n" +xmlhttp.responseText);
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
AutoDialWaiting = 0;
QUEUEpadding = 0;
if (temp_use_pause_code==1)
// alert(xmlhttp.responseText);
if (auto_dial_level < 1)
{
AutoDial_ReSume_PauSe("VDADpause",'','','','',"1",temp_dispo_pause_code);
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
if (check_DS_array[1] == 'Next agent_log_id:')
{
agent_log_id = check_DS_array[2];
}
}
else
{
AutoDial_ReSume_PauSe("VDADpause");
}
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
document.vicidial_form.DispoSelectStop.checked=false;
waiting_on_dispo=0;
}
}
else
delete xmlhttp;
}
// CLEAR ALL FORM VARIABLES
document.vicidial_form.lead_id.value ='';
document.vicidial_form.vendor_lead_code.value='';
document.vicidial_form.list_id.value ='';
document.vicidial_form.entry_list_id.value ='';
document.vicidial_form.gmt_offset_now.value ='';
document.vicidial_form.phone_code.value ='';
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
tmp_pn.innerHTML = ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ';
}
document.vicidial_form.phone_number.value ='';
document.vicidial_form.title.value ='';
document.vicidial_form.first_name.value ='';
document.vicidial_form.middle_initial.value ='';
document.vicidial_form.last_name.value ='';
document.vicidial_form.address1.value ='';
document.vicidial_form.address2.value ='';
document.vicidial_form.address3.value ='';
document.vicidial_form.city.value ='';
document.vicidial_form.state.value ='';
document.vicidial_form.province.value ='';
document.vicidial_form.postal_code.value ='';
document.vicidial_form.country_code.value ='';
document.vicidial_form.gender.value ='';
document.vicidial_form.date_of_birth.value ='';
document.vicidial_form.alt_phone.value ='';
document.vicidial_form.email.value ='';
document.vicidial_form.security_phrase.value='';
document.vicidial_form.comments.value ='';
document.vicidial_form.other_tab_comments.value ='';
document.getElementById("audit_comments").innerHTML ='';
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value ='';
document.vicidial_form.audit_comments_button.value ='';
if (comments_all_tabs == 'ENABLED')
{document.vicidial_form.OtherViewCommentButton.value ='';}
}
document.vicidial_form.called_count.value ='';
document.vicidial_form.call_notes.value ='';
document.vicidial_form.call_notes_dispo.value ='';
document.vicidial_form.dispo_comments.value ='';
document.vicidial_form.cbcomment_comments.value ='';
VDCL_group_id = '';
fronter = '';
inOUT = 'OUT';
vtiger_callback_id='0';
recording_filename='';
recording_id='';
document.vicidial_form.uniqueid.value='';
MDuniqueid='';
XDuniqueid='';
tmp_vicidial_id='';
EAphone_code='';
EAphone_number='';
EAalt_phone_notes='';
EAalt_phone_active='';
EAalt_phone_count='';
XDnextCID='';
XDcheck = '';
MDnextCID='';
XD_live_customer_call = 0;
XD_live_call_secondS = 0;
xfer_in_call=0;
MD_channel_look=0;
MD_ring_secondS=0;
uniqueid_status_display='';
uniqueid_status_prefix='';
custom_call_id='';
API_selected_xfergroup='';
API_selected_callmenu='';
timer_action='';
timer_action_seconds='';
timer_action_mesage='';
timer_action_destination='';
did_pattern='';
did_id='';
did_extension='';
did_description='';
closecallid='';
xfercallid='';
custom_field_names='';
custom_field_values='';
custom_field_types='';
customerparked=0;
customerparkedcounter=0;
consult_custom_wait=0;
consult_custom_go=0;
consult_custom_sent=0;
document.getElementById("ParkCounterSpan").innerHTML = '';
document.vicidial_form.xfername.value='';
document.vicidial_form.xfernumhidden.value='';
document.getElementById("debugbottomspan").innerHTML = '';
customer_3way_hangup_dispo_message='';
document.getElementById("Dispo3wayMessage").innerHTML = '';
document.getElementById("DispoManualQueueMessage").innerHTML = '';
document.getElementById("ManualQueueNotice").innerHTML = '';
APIManualDialQueue_last=0;
document.vicidial_form.FORM_LOADED.value = '0';
CallBackLeadStatus = '';
CallBackDatETimE='';
CallBackrecipient='';
CallBackCommenTs='';
DispoQMcsCODE='';
active_ingroup_dial='';
nocall_dial_flag='DISABLED';
document.vicidial_form.CallBackDatESelectioN.value = '';
document.vicidial_form.CallBackCommenTsField.value = '';
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDLeadIDEntry.value='';
document.vicidial_form.MDType.value = '';
document.vicidial_form.MDPhonENumbeRHiddeN.value = '';
inbound_lead_search=0;
cid_lock=0;
timer_alt_trigger=0;
last_mdtype='';
document.getElementById("timer_alt_display").innerHTML = '';
document.getElementById("RecorDID").innerHTML = '';
dial_next_failed=0;
xfer_agent_selected=0;
if (manual_dial_search_checkbox == 'SELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=true;}
if (manual_dial_search_checkbox == 'UNSELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=false;}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = "";
hideDiv('post_phone_time_diff_span');
post_phone_time_diff_alert_message='';
}
if (manual_dial_in_progress==1)
{
manual_dial_finished();
}
if (hide_gender < 1)
{
document.getElementById("GENDERhideFORieALT").innerHTML = '';
document.getElementById("GENDERhideFORie").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U"><?php echo _QXZ("U - Undefined"); ?></option><option value="M"><?php echo _QXZ("M - Male"); ?></option><option value="F"><?php echo _QXZ("F - Female"); ?></option></select>';
}
hideDiv('DispoSelectBox');
hideDiv('DispoButtonHideA');
hideDiv('DispoButtonHideB');
hideDiv('DispoButtonHideC');
document.getElementById("DispoSelectBox").style.top = '1px'; // Firefox error on this line for some reason
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> <?php echo _QXZ("minimize"); ?> </a>";
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\"><?php echo _QXZ("Hangup Again"); ?></a>";
if (pause_after_next_call == 'ENABLED')
{
document.getElementById("NexTCalLPausE").innerHTML = "<a href=\"#\" onclick=\"next_call_pause_click();return false;\"><?php echo _QXZ("Next Call Pause"); ?></a>";
}
CBcommentsBoxhide();
EAcommentsBoxhide();
ContactSearchReset();
ViewComments('OFF','OFF');
AgentDispoing = 0;
if ( (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{
document.vicidial_form.DiaLAltPhonE.checked=true;
}
if ( (shift_logout_flag < 1) && (api_logout_flag < 1) )
{
if (wrapup_waiting == 0)
{
if (auto_dial_level != '0')
if (document.vicidial_form.DispoSelectStop.checked==true)
{
AutoDialWaiting = 1;
if (temp_use_pause_code==1)
if (auto_dial_level != '0')
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID",'','','',"1",temp_dispo_pause_code);
AutoDialWaiting = 0;
QUEUEpadding = 0;
if (temp_use_pause_code==1)
{
AutoDial_ReSume_PauSe("VDADpause",'','','','',"1",temp_dispo_pause_code);
}
else
{
AutoDial_ReSume_PauSe("VDADpause");
}
}
else
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID");
document.vicidial_form.DispoSelectStop.checked=false;
}
}
else
{
// trigger HotKeys manual dial automatically go to next lead
// if (manual_auto_hotkey > 0)
// {
// manual_auto_hotkey = 0;
// ManualDialNext('','','','','','0');
// }
if (auto_dial_level != '0')
{
AutoDialWaiting = 1;
if (temp_use_pause_code==1)
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID",'','','',"1",temp_dispo_pause_code);
}
else
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID");
}
}
else
{
// trigger HotKeys manual dial automatically go to next lead
// if (manual_auto_hotkey > 0)
// {
// manual_auto_hotkey = 0;
// ManualDialNext('','','','','','0');
// }
}
}
}
}
}
else
{
if (shift_logout_flag > 0)
{LogouT('SHIFT');}
else
{LogouT('API');}
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
{
if (shift_logout_flag > 0)
{LogouT('SHIFT');}
else
{LogouT('API');}
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// scroll back to the top of the page
scroll(0,0);
}
// scroll back to the top of the page
scroll(0,0);
}
}