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Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions.

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bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2008-10-23 08:31:31 +00:00
parent abc7e3e261
commit d5b0a056f1
13 changed files with 518 additions and 12 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+13
View File
@@ -195,6 +195,19 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
43. Added INBOUND_MAN dial method to allow for inbound call handling by agents
that are also placing manual dial list calls through their campaign lists
44. Added option to see the inbound group call stats in the Real-time screen
45. Added ability for agents to dial in to an AGI script(agi-AGENT_dial_in.agi)
to log their phone into the session instead of having VICIDIAL call them.
The user ID and password for the agent must be digits only for this to work!
This requires the following to be added to the dialplan on the dial-in DID
or extension that you want to use:
exten => 2345,1,Answer ; Answer the line
exten => 2345,2,AGI(agi-AGENT_dial_in.agi)
exten => 2345,3,Hangup
agc_2-X/trunk/agi/agi-AGENT_dial_in.agi
+463
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@@ -0,0 +1,463 @@
#!/usr/bin/perl
#
# agi-AGENT_dial_in.agi version 0.1
#
# This script is designed to allow agents the ability to dial in to an extension
# to establish the phone connection to their VICIDIAL session. The user login
# and password must be only digits and nothing but digits to use this utility.
#
# user is prompted for their user ID then press #
# user is prompted for their passcode then press #
# then the user is forwarded to the active vicidial agent session
#
# ;agent dial-in:
#exten => 2345,1,Answer ; Answer the line
#exten => 2345,2,AGI(agi-AGENT_dial_in.agi)
#exten => 2345,3,Hangup
#
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG
# 81022-2115 - First build
#
&get_time_now;
$start_epoch = $now_date_epoch;
$script = 'agi-AGENT_dial_in.agi';
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$Fhour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$US='_';
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/ivrout.$year-$mon-$mday";}
use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($V)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
$callerid =~ s/\D//gi;
$calleridname =~ s/unknown//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
$phone_number=$callerid;
### Grab Server values from the database
$stmtA = "SELECT ext_context,agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$DBext_context = "$aryA[0]";
$DBagi_output = "$aryA[1]";
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
$entry_chances=0;
$VALID_login=0;
$ACTIVE_login=0;
$VDADremDIALstr='';
while ( ($entry_chances < 3) && ($VALID_login < 1) )
{
$entry_chances++;
&user_password_gather;
###### Check userID and password against vicidial_users table
$stmtA = "SELECT count(*) FROM vicidial_users where user='$PIN_number' and pass='$PASS_word';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VALID_login = "$aryA[0]";
}
$sthA->finish();
if ($VALID_login > 0)
{
$AGI->stream_file('pin-number-accepted');
}
else
{
$AGI->stream_file('pin-invalid');
}
}
if ($VALID_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Invalid Login |$VALID_login|$PIN_number|$PASS_word|"; &agi_output;}
$AGI->stream_file('vm-goodbye');
$AGI->hangup();
$dbhA->disconnect();
exit;
}
else
{
$secX = time();
$PDtarget = ($secX - 30);
($Psec,$Pmin,$Phour,$Pmday,$Pmon,$Pyear,$Pwday,$Pyday,$Pisdst) = localtime($PDtarget);
$Pyear = ($Pyear + 1900);
$Pmon++;
if ($Pmon < 10) {$Pmon = "0$Pmon";}
if ($Pmday < 10) {$Pmday = "0$Pmday";}
if ($Phour < 10) {$Phour = "0$Phour";}
if ($Pmin < 10) {$Pmin = "0$Pmin";}
if ($Psec < 10) {$Psec = "0$Psec";}
$PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
###### Check if user is logged in, vicidial_live_agents table
$stmtA = "SELECT count(*) FROM vicidial_live_agents where user='$PIN_number' and last_update_time > \"$PDtsSQLdate\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$ACTIVE_login = "$aryA[0]";
}
$sthA->finish();
if ($ACTIVE_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Inactive Login |$VALID_login|$PIN_number|$PASS_word| |$ACTIVE_login|$PDtsSQLdate|"; &agi_output;}
$AGI->stream_file('login-fail');
$AGI->stream_file('you-must-be-logged-in');
$AGI->stream_file('vm-goodbye');
$AGI->hangup();
$dbhA->disconnect();
exit;
}
else
{
$stmtA = "SELECT conf_exten,extension,server_ip from vicidial_live_agents WHERE user='$PIN_number' limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_countCUSTDATA=0;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADconf_exten = "$aryA[0]";
$VDADextension = "$aryA[1]";
$VDADserver_ip = "$aryA[2]";
}
$sthA->finish();
### format the remote server dialstring to get the call to the overflow agent meetme room
$S='*';
if( $VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$VDADremDIALstr = "$a$S$b$S$c$S$d$S";
}
$VDADremDIALstr .= "$VDADconf_exten";
if ($AGILOG) {$agi_string = "Agent $PIN_number sent to $VDADremDIALstr"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $VDADremDIALstr\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
}
$dbhA->disconnect();
exit;
################################################################################
##### SUBROUTINES ##############################################################
################################################################################
##### BEGIN collect the user and password ######################################
sub user_password_gather
{
################################################################################
# please enter the pin number followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('ld_welcome_pin_number','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PIN_number='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PIN_number=$interrupt_digit;
}
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
{
$PIN_number = "$PIN_number$digit";
print STDERR "digit |$digit| PIN_number |$PIN_number|\n";
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$PIN_number =~ s/\D//gi;
if ($PIN_number) {print STDERR "digit |$digit| PIN_number |$PIN_number|\n";}
################################################################################
# please enter your password followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file('enter-password','0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PASS_word='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PASS_word=$interrupt_digit;
}
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 20) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
{
$PASS_word = "$PASS_word$digit";
print STDERR "digit |$digit| PASS_word |$PASS_word|\n";
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$PASS_word =~ s/\D//gi;
if ($PASS_word) {print STDERR "digit |$digit| PASS_word |$PASS_word| PIN_number |$PIN_number|\n";}
}
##### END collect the user and password ###############################################
sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
{
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$Fhour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$filedate = "$year$mon$mday$hour$min$sec";
}
sub checkresult {
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/) {
$res =~ /result=(-?\d+)/;
if (!length($1)) {
print STDERR "FAIL ($res)\n";
$fail++;
} else {
print STDERR "PASS ($1)\n";
$pass++;
}
} else {
print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
agc_2-X/trunk/docs/conf_examples/extensions.conf.sample
+6
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@@ -14,6 +14,12 @@ TRUNKloop = IAX2/ASTloop:test@127.0.0.1:40569 ; used for blind monitoring
TRUNKblind = IAX2/ASTblind:test@127.0.0.1:41569 ; used for testing
[testtrunkinbound]
; agent dial-in:
exten => 2345,1,Answer ; Answer the line
exten => 2345,2,AGI(agi-AGENT_dial_in.agi)
exten => 2345,3,Hangup
; DID call routing process
exten => _X.,1,AGI(agi-DID_route.agi)
[default]
agc_2-X/trunk/docs/conf_examples/extensions.conf.sample-1.4
+6
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@@ -14,6 +14,12 @@ TRUNKloop = IAX2/ASTloop:test@127.0.0.1:40569 ; used for blind monitoring
TRUNKblind = IAX2/ASTblind:test@127.0.0.1:41569 ; used for testing
[testtrunkinbound]
; agent dial-in:
exten => 2345,1,Answer ; Answer the line
exten => 2345,2,AGI(agi-AGENT_dial_in.agi)
exten => 2345,3,Hangup
; DID call routing process
exten => _X.,1,AGI(agi-DID_route.agi)
[default]
agc_2-X/trunk/extras/first_server_install.sql
+1
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@@ -3,6 +3,7 @@ INSERT INTO servers (server_id,server_description,server_ip,active,asterisk_vers
INSERT INTO server_updater values('10.10.10.15','');
INSERT INTO phones (extension, dialplan_number, voicemail_id, phone_ip, computer_ip, server_ip, login, pass, status, active, phone_type, fullname, company, picture, messages, old_messages, protocol) values('gs102','102','102','10.10.10.16','10.10.9.16','10.10.10.15','gs102','test', 'ADMIN','Y','Grandstream BT 102','Test Admin Phone','TEST','','0','0','SIP');
INSERT INTO phones (extension, dialplan_number, voicemail_id, phone_ip, computer_ip, server_ip, login, pass, status, active, phone_type, fullname, company, protocol) values('callin','8300','8300','10.10.10.15','10.10.10.15','10.10.10.15','callin','test', 'ACTIVE','Y','Dial-in agent phone','Dial-in Agent Phone','TEST','EXTERNAL');
INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,load_leads,campaign_detail,ast_admin_access,modify_users) values('6666','1234','Admin','9','ADMIN','1','1','1','1');
agc_2-X/trunk/sounds/enter-password.gsm
BIN
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agc_2-X/trunk/sounds/login-fail.gsm
BIN
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Binary file not shown.
agc_2-X/trunk/sounds/pin-invalid.gsm
BIN
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Binary file not shown.
agc_2-X/trunk/sounds/pin-number-accepted.gsm
BIN
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agc_2-X/trunk/sounds/you-must-be-logged-in.gsm
BIN
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agc_2-X/trunk/www/agc/manager_send.php
+5
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@@ -791,6 +791,11 @@ if ($ACTION=="RedirectXtraCXNeW")
$row=mysql_fetch_row($rslt);
$exten = $row[0];
if ( (ereg("^8300",$extension)) and ($protocol == 'Local') )
{
$extension = "$extension$user";
}
$stmtD="UPDATE vicidial_conferences set extension='$protocol/$extension' where server_ip='$server_ip' and conf_exten='$exten' limit 1;";
if ($format=='debug') {echo "\n<!-- $stmtD -->";}
$rslt=mysql_query($stmtD, $link);
agc_2-X/trunk/www/agc/vicidial.php
+14 -8
View File
@@ -199,10 +199,11 @@
# 81015-0405 - Fixed bug related to hangups on 3way calls
# 81016-0703 - Changed leave 3way to allow function at any time transfer-conf is available
# 81020-1501 - Fixed bugs in queue_log logging
# 81023-0411 - Added compatibility for dial-in agents using AGI, bug fixes
#
$version = '2.0.5-178';
$build = '81020-1501';
$version = '2.0.5-179';
$build = '81023-0411';
require("dbconnect.php");
@@ -1237,6 +1238,11 @@ else
$extension = "$dialplan_number$AT$ext_context";
}
$SIP_user = "$protocol/$extension";
$SIP_user_DiaL = "$protocol/$extension";
if ( (ereg('8300',$dialplan_number)) and (strlen($dialplan_number)<5) and ($protocol == 'Local') )
{
$SIP_user = "$protocol/$extension$VD_login";
}
$stmt="SELECT asterisk_version from servers where server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
@@ -1405,11 +1411,11 @@ else
}
### insert a NEW record to the vicidial_manager table to be processed
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$SIqueryCID','Channel: $SIP_user','Context: $ext_context','Exten: $session_id','Priority: 1','Callerid: $SIqueryCID','','','','','');";
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$SIqueryCID','Channel: $SIP_user_DiaL','Context: $ext_context','Exten: $session_id','Priority: 1','Callerid: $SIqueryCID','','','','','');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
$affected_rows = mysql_affected_rows($link);
print "<!-- call placed to session_id: $session_id from phone: $SIP_user -->\n";
print "<!-- call placed to session_id: $session_id from phone: $SIP_user $SIP_user_DiaL -->\n";
if ($auto_dial_level > 0)
{
@@ -2266,7 +2272,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
if (taskFromConf == 'YES')
{basic_originate_call(manual_string,'NO','YES',dial_conf_exten,'NO',taskFromConf,threeway_cid);}
else
{basic_originate_call(manual_string,'NO','NO');}
{basic_originate_call(manual_string,'NO','NO','','','','1');}
MD_ring_secondS=0;
}
@@ -3396,7 +3402,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
if (MDDiaLOverridEform.length > 0)
{
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES');
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES','','1');
}
else
{
@@ -5617,13 +5623,13 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{
document.vicidial_form.conf_dtmf.value = CalL_XC_a_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;
basic_originate_call(CalL_XC_a_NuMber,'NO','YES',session_id,'YES');
basic_originate_call(CalL_XC_a_NuMber,'NO','YES',session_id,'YES','','1');
}
function DtMf_PreSet_b_DiaL()
{
document.vicidial_form.conf_dtmf.value = CalL_XC_b_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber;
basic_originate_call(CalL_XC_b_NuMber,'NO','YES',session_id,'YES');
basic_originate_call(CalL_XC_b_NuMber,'NO','YES',session_id,'YES','','1');
}
// ################################################################################
agc_2-X/trunk/www/vicidial/AST_CLOSERstats.php
+10 -4
View File
@@ -460,8 +460,11 @@ while ($i < $statuses_to_print)
}
$TOTALcalls = ($TOTALcalls + $row[0]);
$STATUSrate = ($STATUScount / ($TOTALsec / 3600) );
$STATUSrate = sprintf("%.2f", $STATUSrate);
if ( ($STATUScount < 1) or ($TOTALsec < 1) )
{$STATUSrate = 0;}
else
{$STATUSrate = ($STATUScount / ($TOTALsec / 3600) );}
$STATUSrate = sprintf("%.2f", $STATUSrate);
$STATUShours_H = ($row[2] / 3600);
$STATUShours_H_int = round($STATUShours_H, 2);
@@ -526,8 +529,11 @@ if ($TOTALcalls < 1)
}
else
{
$TOTALrate = ($TOTALcalls / ($TOTALsec / 3600) );
$TOTALrate = sprintf("%.2f", $TOTALrate);
if ( ($TOTALcalls < 1) or ($TOTALsec < 1) )
{$TOTALrate = 0;}
else
{$TOTALrate = ($TOTALcalls / ($TOTALsec / 3600) );}
$TOTALrate = sprintf("%.2f", $TOTALrate);
$TOTALhours_H = ($TOTALsec / 3600);
$TOTALhours_H_int = round($TOTALhours_H, 2);