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Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls

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Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2013-04-13 00:56:06 +00:00
parent 8c644f19ba
commit d7d2df4f5e
9 changed files with 371 additions and 28 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/UPGRADE
+16
View File
@@ -232,6 +232,22 @@ OTHER CHANGES:
40. Added agent_status function to the non-agent API
41. Added method for logging SIP error codes, also display of those codes in the
agent screen. The logging goes to the vicidial_carrier_log and
vicidial_dial_log tables and includes both the SIP code and the reason
(i.e. 503 "Service Unavailable"). To get this to work, you need to patch
Asterisk with the extras/sipcausecodelog_1.4.39.1.patch file for
Asterisk 1.4, and for Asterisk 1.8 the patch is pending.
cd /usr/src/asterisk/asterisk-1.4.39.1-vici
patch -p1 < ./sipcausecodelog_1.4.39.1.patch
(file to patch: channels/chan_sip.c)
make clean
./configure
make
make install
(then stop and restart asterisk)
agc_2-X/trunk/bin/AST_VDsales_export.pl
+44 -2
View File
@@ -1,13 +1,13 @@
#!/usr/bin/perl
#
# AST_VDsales_export.pl version: 2.4
# AST_VDsales_export.pl version: 2.6
#
# This script is designed to gather sales for a VICIDIAL Outbound-only campaign and
# post them to a directory
#
# /usr/share/astguiclient/AST_VDsales_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=fixed-as400 --sale-statuses=SALE --debug --filename=BEDSsaleMMDD.txt --date=yesterday --email-list=test@gmail.com --email-sender=test@test.com
#
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 61219-1118 - First version
@@ -30,6 +30,7 @@
# 110829-1045 - Changed recording lookup to try to find by vicidial_id first
# 120511-2029 - Added CLI options for FTP login details
# 120705-1954 - Added --temp-dir=XXX option
# 130406-2146 - Added --email-post-audio
#
$txt = '.txt';
@@ -58,6 +59,7 @@ $OUTtalkmin=0;
$INcalls=0;
$INtalk=0;
$INtalkmin=0;
$email_post_audio=0;
$secX = time();
$time = $secX;
@@ -181,6 +183,7 @@ if (length($ARGV[0])>1)
print " [--with-did-lookup] = Looks up the DID pattern and name the call came in on if possible\n";
print " [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
print " [--email-sender=vicidial@localhost] = sender for the email results\n";
print " [--email-post-audio] = send an email after sending audio over FTP\n";
print " [--quiet] = quiet\n";
print " [--test] = test\n";
print " [--debug] = debugging messages\n";
@@ -445,6 +448,12 @@ if (length($ARGV[0])>1)
else
{$email_sender = 'vicidial@localhost';}
if ($args =~ /--email-post-audio/i)
{
$email_post_audio=1;
print "\n----- EMAIL POST AUDIO: $email_post_audio -----\n\n";
}
if ($args =~ /--ftp-server=/i)
{
@data_in = split(/--ftp-server=/,$args);
@@ -924,6 +933,39 @@ if (!$Q) {print "TOTAL SALES: $TOTAL_SALES\n";}
if (!$Q) {print "TOTAL EXCLUDED BY CALLTIME: $CALLTIME_KICK\n";}
if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";}
###### POST FTP EMAIL SECTION
if ( (length($Ealert)>5) && (length($email_list) > 3) && ($email_post_audio > 0) )
{
print "Sending post-FTP email: $email_list\n";
use MIME::QuotedPrint;
use MIME::Base64;
use Mail::Sendmail;
$mailsubject = "VICIDIAL Lead Export POST AUDIO $outfile";
%mail = ( To => "$email_list",
From => "$email_sender",
Subject => "$mailsubject",
);
$boundary = "====" . time() . "====";
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
$message = encode_qp( "VICIDIAL Lead Export POST AUDIO:\n\n Total Records: $TOTAL_SALES\n" );
$boundary = '--'.$boundary;
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
$mail{body} .= "$message\n";
$mail{body} .= "$boundary\n";
$mail{body} .= "--\n";
sendmail(%mail) or die $mail::Sendmail::error;
print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
}
exit;
agc_2-X/trunk/bin/AST_inbound_email_parser.pl
+1 -1
View File
@@ -153,7 +153,7 @@ if($min==0) {$min=60;}
$minutes=($hour*60)+$min;
# $minutes=0; # Uncomment if you want to TEST ONLY, so you can test this at any time.
$stmt="select * from vicidial_email_accounts where active='Y'";
$stmt="select email_account_id,email_account_name,email_account_description,user_group,protocol,email_replyto_address,email_account_server,email_account_user,email_account_pass,active,email_frequency_check_mins,group_id,default_list_id,call_handle_method,agent_search_method,campaign_id,list_id,email_account_type from vicidial_email_accounts where active='Y'";
$rslt=$dbhA->prepare($stmt);
$rslt->execute();
agc_2-X/trunk/bin/AST_manager_listen.pl
+139 -4
View File
@@ -38,12 +38,15 @@
# 100625-1220 - Added waitfors after logout to fix broken pipe errors in asterisk <MikeC>
# 100903-0041 - Changed lead_id max length to 10 digits
# 130108-1705 - Changes for Asterisk 1.8 compatibility
# 130412-1216 - Added sip hangup cause logging from new patch AMI event
#
# constants
$DB=1; # Debug flag, set to 0 for no debug messages, lots of output
$US='__';
$MT[0]='';
$vdcl_update=0;
$vddl_update=0;
### begin parsing run-time options ###
if (length($ARGV[0])>1)
@@ -325,7 +328,7 @@ while($one_day_interval > 0)
}
##### parse through all other important events #####
if ( ($input_lines[$ILcount] =~ /State: Ringing|State: Up|State: Dialing|Event: Newstate|Event: Hangup|Event: Newcallerid|Event: Shutdown|Event: CPD-Result/) && ($input_lines[$ILcount] !~ /ZOMBIE/) )
if ( ($input_lines[$ILcount] =~ /State: Ringing|State: Up|State: Dialing|Event: Newstate|Event: Hangup|Event: Newcallerid|Event: Shutdown|Event: CPD-Result|Event: SIP-Hangup-Cause/) && ($input_lines[$ILcount] !~ /ZOMBIE/) )
{
$input_lines[$ILcount] =~ s/^\n|^\n\n//gi;
@command_line=split(/\n/, $input_lines[$ILcount]);
@@ -642,6 +645,72 @@ while($one_day_interval > 0)
}
}
}
if ($input_lines[$ILcount] =~ /Event: SIP-Hangup-Cause/)
{
# Event: SIP-Hangup-Cause
# Privilege: system,all
# ChannelDriver: SIP
# Channel: SIP/paraxip-out-08291448
# CallerIDName: M4121149450000795193
# Uniqueid: 1233564450.141
# Result: 603
if ( ($command_line[3] =~ /^Channel: /i) && ($command_line[5] =~ /^Uniqueid: /i) )
{
&get_time_now;
$channel = $command_line[3];
$channel =~ s/Channel: |\s*$//gi;
$callid = $command_line[4];
$callid =~ s/CallerIDName: |\s*$//gi;
$callid =~ s/^\"//gi; $callid =~ s/\".*$//gi;
if ($callid =~ /\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) {$callid =~ s/ .*//gi;}
$uniqueid = $command_line[5];
$uniqueid =~ s/Uniqueid: |\s*$//gi;
$result = $command_line[6];
$result =~ s/Result: |\s*$//gi;
@result_details=split(/\|/, $result);
if ( (length($result)>0) && ($result_details[0] !~ /^407|^487/) )
{
$lead_id = substr($callid, 10, 10);
$lead_id = ($lead_id + 0);
$beginUNIQUEID = $uniqueid;
$beginUNIQUEID =~ s/\..*//gi;
$stmtA = "UPDATE vicidial_dial_log SET sip_hangup_cause='$result_details[0]',sip_hangup_reason='$result_details[1]',uniqueid='$uniqueid' where caller_code='$callid' and server_ip='$server_ip' and lead_id='$lead_id';";
print STDERR "|$stmtA|\n";
my $affected_rows = $dbhA->do($stmtA);
if($DB){print "|$affected_rows dial_log updated|$callid|$server_ip|$result|\n";}
$vddl_update = ($vddl_update + $affected_rows);
$preCtarget = ($beginUNIQUEID - 10); # 10 seconds before call start
($preCsec,$preCmin,$preChour,$preCmday,$preCmon,$preCyear,$preCwday,$preCyday,$preCisdst) = localtime($preCtarget);
$preCyear = ($preCyear + 1900);
$preCmon++;
if ($preCmon < 10) {$preCmon = "0$preCmon";}
if ($preCmday < 10) {$preCmday = "0$preCmday";}
if ($preChour < 10) {$preChour = "0$preChour";}
if ($preCmin < 10) {$preCmin = "0$preCmin";}
if ($preCsec < 10) {$preCsec = "0$preCsec";}
$preCSQLdate = "$preCyear-$preCmon-$preCmday $preChour:$preCmin:$preCsec";
$postCtarget = ($beginUNIQUEID + 10); # 10 seconds after call start
($postCsec,$postCmin,$postChour,$postCmday,$postCmon,$postCyear,$postCwday,$postCyday,$postCisdst) = localtime($postCtarget);
$postCyear = ($postCyear + 1900);
$postCmon++;
if ($postCmon < 10) {$postCmon = "0$postCmon";}
if ($postCmday < 10) {$postCmday = "0$postCmday";}
if ($postChour < 10) {$postChour = "0$postChour";}
if ($postCmin < 10) {$postCmin = "0$postCmin";}
if ($postCsec < 10) {$postCsec = "0$postCsec";}
$postCSQLdate = "$postCyear-$postCmon-$postCmday $postChour:$postCmin:$postCsec";
$stmtA = "UPDATE vicidial_carrier_log SET sip_hangup_cause='$result_details[0]',sip_hangup_reason='$result_details[1]' where server_ip='$server_ip' and lead_id='$lead_id' and call_date > \"$preCSQLdate\" and call_date < \"$postCSQLdate\" order by call_date desc limit 1;";
print STDERR "|$stmtA|\n";
my $affected_rows = $dbhA->do($stmtA);
if($DB){print "|$affected_rows carrier_log updated|$callid|$server_ip|$uniqueid|$result_details[0]|$result_details[1]|\n";}
$vdcl_update = ($vdcl_update + $affected_rows);
}
}
}
}
$ILcount++;
}
@@ -651,7 +720,7 @@ while($one_day_interval > 0)
$endless_loop--;
$keepalive_count_loop++;
if($DB){print STDERR "loop counter: |$endless_loop|$keepalive_count_loop|\r";}
if($DB){print STDERR "loop counter: |$endless_loop|$keepalive_count_loop| |$vddl_update|$vdcl_update|\r";}
### putting a blank file called "sendmgr.kill" in a directory will automatically safely kill this program
if ( (-e "$PATHhome/listenmgr.kill") or ($sendonlyone) )
@@ -817,7 +886,7 @@ while($one_day_interval > 0)
}
##### parse through all other important events #####
if ( ($input_lines[$ILcount] =~ /Event: Newstate|Event: Hangup|Event: NewCallerid|Event: Shutdown|Event: CPD-Result/) && ($input_lines[$ILcount] !~ /ZOMBIE/) )
if ( ($input_lines[$ILcount] =~ /Event: Newstate|Event: Hangup|Event: NewCallerid|Event: Shutdown|Event: CPD-Result|Event: SIP-Hangup-Cause/) && ($input_lines[$ILcount] !~ /ZOMBIE/) )
{
$input_lines[$ILcount] =~ s/^\n|^\n\n//gi;
@command_line=split(/\n/, $input_lines[$ILcount]);
@@ -982,6 +1051,72 @@ while($one_day_interval > 0)
}
}
}
if ($input_lines[$ILcount] =~ /Event: SIP-Hangup-Cause/)
{
# Event: SIP-Hangup-Cause
# Privilege: system,all
# ChannelDriver: SIP
# Channel: SIP/paraxip-out-08291448
# CallerIDName: M4121149450000795193
# Uniqueid: 1233564450.141
# Result: 603
if ( ($command_line[2] =~ /^Channel: /i) && ($command_line[4] =~ /^Uniqueid: /i) )
{
&get_time_now;
$channel = $command_line[2];
$channel =~ s/Channel: |\s*$//gi;
$callid = $command_line[3];
$callid =~ s/CallerIDName: |\s*$//gi;
$callid =~ s/^\"//gi; $callid =~ s/\".*$//gi;
if ($callid =~ /\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) {$callid =~ s/ .*//gi;}
$uniqueid = $command_line[4];
$uniqueid =~ s/Uniqueid: |\s*$//gi;
$result = $command_line[5];
$result =~ s/Result: |\s*$//gi;
@result_details=split(/\|/, $result);
if ( (length($result)>0) && ($result_details[0] !~ /^407|^487/) )
{
$lead_id = substr($callid, 10, 10);
$lead_id = ($lead_id + 0);
$beginUNIQUEID = $uniqueid;
$beginUNIQUEID =~ s/\..*//gi;
$stmtA = "UPDATE vicidial_dial_log SET sip_hangup_cause='$result_details[0]',sip_hangup_reason='$result_details[1]',uniqueid='$uniqueid' where caller_code='$callid' and server_ip='$server_ip' and lead_id='$lead_id';";
print STDERR "|$stmtA|\n";
my $affected_rows = $dbhA->do($stmtA);
if($DB){print "|$affected_rows dial_log updated|$callid|$server_ip|$result|\n";}
$vddl_update = ($vddl_update + $affected_rows);
$preCtarget = ($beginUNIQUEID - 10); # 10 seconds before call start
($preCsec,$preCmin,$preChour,$preCmday,$preCmon,$preCyear,$preCwday,$preCyday,$preCisdst) = localtime($preCtarget);
$preCyear = ($preCyear + 1900);
$preCmon++;
if ($preCmon < 10) {$preCmon = "0$preCmon";}
if ($preCmday < 10) {$preCmday = "0$preCmday";}
if ($preChour < 10) {$preChour = "0$preChour";}
if ($preCmin < 10) {$preCmin = "0$preCmin";}
if ($preCsec < 10) {$preCsec = "0$preCsec";}
$preCSQLdate = "$preCyear-$preCmon-$preCmday $preChour:$preCmin:$preCsec";
$postCtarget = ($beginUNIQUEID + 10); # 10 seconds after call start
($postCsec,$postCmin,$postChour,$postCmday,$postCmon,$postCyear,$postCwday,$postCyday,$postCisdst) = localtime($postCtarget);
$postCyear = ($postCyear + 1900);
$postCmon++;
if ($postCmon < 10) {$postCmon = "0$postCmon";}
if ($postCmday < 10) {$postCmday = "0$postCmday";}
if ($postChour < 10) {$postChour = "0$postChour";}
if ($postCmin < 10) {$postCmin = "0$postCmin";}
if ($postCsec < 10) {$postCsec = "0$postCsec";}
$postCSQLdate = "$postCyear-$postCmon-$postCmday $postChour:$postCmin:$postCsec";
$stmtA = "UPDATE vicidial_carrier_log SET sip_hangup_cause='$result_details[0]',sip_hangup_reason='$result_details[1]' where server_ip='$server_ip' and lead_id='$lead_id' and call_date > \"$preCSQLdate\" and call_date < \"$postCSQLdate\" order by call_date desc limit 1;";
print STDERR "|$stmtA|\n";
my $affected_rows = $dbhA->do($stmtA);
if($DB){print "|$affected_rows carrier_log updated|$callid|$server_ip|$uniqueid|$result_details[0]|$result_details[1]|\n";}
$vdcl_update = ($vdcl_update + $affected_rows);
}
}
}
}
$ILcount++;
}
@@ -991,7 +1126,7 @@ while($one_day_interval > 0)
$endless_loop--;
$keepalive_count_loop++;
if($DB){print STDERR "loop counter: |$endless_loop|$keepalive_count_loop|\r";}
if($DB){print STDERR "loop counter: |$endless_loop|$keepalive_count_loop| |$vddl_update|$vdcl_update|\r";}
### putting a blank file called "sendmgr.kill" in a directory will automatically safely kill this program
if ( (-e "$PATHhome/listenmgr.kill") or ($sendonlyone) )
agc_2-X/trunk/bin/FastAGI_log.pl
+50 -6
View File
@@ -25,7 +25,7 @@
# exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
#
#
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG:
# 61010-1007 - First test build
@@ -64,6 +64,7 @@
# 121120-0922 - Added QM socket-send functionality
# 121124-2303 - Added Other Campaign DNC option
# 121129-2322 - Added enhanced_disconnect_logging option
# 130412-1321 - Added sip_hangup_cause to carrier log
#
# defaults for PreFork
@@ -588,10 +589,10 @@ sub process_request
if ($carrier_logging_active > 0)
{
$beginUNIQUEID = $unique_id;
$beginUNIQUEID =~ s/\..*//gi;
if ($callerid =~ /^M/)
{
$beginUNIQUEID = $unique_id;
$beginUNIQUEID =~ s/\..*//gi;
$stmtA = "SELECT uniqueid FROM call_log where uniqueid LIKE \"$beginUNIQUEID%\" and caller_code LIKE \"%$CIDlead_id\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -605,10 +606,50 @@ sub process_request
}
$sthA->finish();
}
$stmtA = "INSERT IGNORE INTO vicidial_carrier_log set uniqueid='$uniqueid',call_date='$now_date',server_ip='$VARserver_ip',lead_id='$CIDlead_id',hangup_cause='$hangup_cause',dialstatus='$dialstatus',channel='$channel',dial_time='$dial_time',answered_time='$answered_time';";
$sip_hangup_cause=0;
$sip_hangup_reason='';
$preCtarget = ($beginUNIQUEID - 10); # 10 seconds before call start
($preCsec,$preCmin,$preChour,$preCmday,$preCmon,$preCyear,$preCwday,$preCyday,$preCisdst) = localtime($preCtarget);
$preCyear = ($preCyear + 1900);
$preCmon++;
if ($preCmon < 10) {$preCmon = "0$preCmon";}
if ($preCmday < 10) {$preCmday = "0$preCmday";}
if ($preChour < 10) {$preChour = "0$preChour";}
if ($preCmin < 10) {$preCmin = "0$preCmin";}
if ($preCsec < 10) {$preCsec = "0$preCsec";}
$preCSQLdate = "$preCyear-$preCmon-$preCmday $preChour:$preCmin:$preCsec";
$postCtarget = ($beginUNIQUEID + 10); # 10 seconds after call start
($postCsec,$postCmin,$postChour,$postCmday,$postCmon,$postCyear,$postCwday,$postCyday,$postCisdst) = localtime($postCtarget);
$postCyear = ($postCyear + 1900);
$postCmon++;
if ($postCmon < 10) {$postCmon = "0$postCmon";}
if ($postCmday < 10) {$postCmday = "0$postCmday";}
if ($postChour < 10) {$postChour = "0$postChour";}
if ($postCmin < 10) {$postCmin = "0$postCmin";}
if ($postCsec < 10) {$postCsec = "0$postCsec";}
$postCSQLdate = "$postCyear-$postCmon-$postCmday $postChour:$postCmin:$postCsec";
$stmtA = "SELECT sip_hangup_cause,sip_hangup_reason FROM vicidial_dial_log where lead_id='$CIDlead_id' and server_ip='$VARserver_ip' and call_date > \"$preCSQLdate\" and call_date < \"$postCSQLdate\" order by call_date desc;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$sip_hangup_cause = $aryA[0];
$sip_hangup_reason = $aryA[1];
}
$sthA->finish();
$stmtA = "INSERT IGNORE INTO vicidial_carrier_log set uniqueid='$uniqueid',call_date='$now_date',server_ip='$VARserver_ip',lead_id='$CIDlead_id',hangup_cause='$hangup_cause',dialstatus='$dialstatus',channel='$channel',dial_time='$dial_time',answered_time='$answered_time',sip_hangup_cause='$sip_hangup_cause',sip_hangup_reason='$sip_hangup_reason';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$VCARaffected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- CARRIER LOG insert: |$VCARaffected_rows|$CIDlead_id|$hangup_cause"; &agi_output;}
if ($AGILOG) {$agi_string = "-- CARRIER LOG insert: |$VCARaffected_rows|$CIDlead_id|$hangup_cause|$sip_hangup_cause|$sip_hangup_reason|"; &agi_output;}
}
}
}
@@ -920,7 +961,10 @@ sub process_request
}
$sthA->finish();
$stmtA = "INSERT INTO vicidial_log SET uniqueid='$uniqueid',lead_id='$VD_lead_id',list_id='$VD_list_id',status='$VDL_status',campaign_id='$VD_campaign_id',call_date='$VD_call_time',start_epoch='$VD_start_epoch',phone_code='$VD_phone_code',phone_number='$VD_phone_number',user='VDAD',processed='N',length_in_sec='0',end_epoch='$VD_start_epoch',alt_dial='$VD_alt_dial';";
$vl_commentsSQL = '';
if ($callerid =~ /^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$vl_commentsSQL=",comments='MANUAL'";}
$stmtA = "INSERT INTO vicidial_log SET uniqueid='$uniqueid',lead_id='$VD_lead_id',list_id='$VD_list_id',status='$VDL_status',campaign_id='$VD_campaign_id',call_date='$VD_call_time',start_epoch='$VD_start_epoch',phone_code='$VD_phone_code',phone_number='$VD_phone_number',user='VDAD',processed='N',length_in_sec='0',end_epoch='$VD_start_epoch',alt_dial='$VD_alt_dial' $vl_commentsSQL;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$VDLIaffected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log insert: |$VDLIaffected_rows|$uniqueid|$CIDlead_id|$VDL_status|"; &agi_output;}
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+9 -2
View File
@@ -1998,7 +1998,10 @@ dialstatus VARCHAR(16),
channel VARCHAR(100),
dial_time SMALLINT(3) UNSIGNED default '0',
answered_time SMALLINT(4) UNSIGNED default '0',
index (call_date)
sip_hangup_cause SMALLINT(4) UNSIGNED default '0',
sip_hangup_reason VARCHAR(50) default '',
index (call_date),
index (lead_id)
);
CREATE TABLE vicidial_list_update_log (
@@ -2709,7 +2712,11 @@ channel VARCHAR(100) default '',
context VARCHAR(100) default '',
timeout MEDIUMINT(7) UNSIGNED default '0',
outbound_cid VARCHAR(100) default '',
sip_hangup_cause SMALLINT(4) UNSIGNED default '0',
sip_hangup_reason VARCHAR(50) default '',
uniqueid VARCHAR(20) default '',
index (caller_code),
index (lead_id),
index (call_date)
);
@@ -3097,4 +3104,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1341',db_schema_update_date=NOW();
UPDATE system_settings SET db_schema_version='1342',db_schema_update_date=NOW();
agc_2-X/trunk/extras/upgrade_2.6.sql
+17
View File
@@ -313,3 +313,20 @@ UPDATE system_settings SET db_schema_version='1340',db_schema_update_date=NOW()
ALTER TABLE system_settings ADD level_8_disable_add ENUM('0','1') default '0';
UPDATE system_settings SET db_schema_version='1341',db_schema_update_date=NOW() where db_schema_version < 1341;
ALTER TABLE vicidial_dial_log ADD sip_hangup_cause SMALLINT(4) UNSIGNED default '0';
ALTER TABLE vicidial_dial_log_archive ADD sip_hangup_cause SMALLINT(4) UNSIGNED default '0';
ALTER TABLE vicidial_dial_log ADD sip_hangup_reason VARCHAR(50) default '';
ALTER TABLE vicidial_dial_log_archive ADD sip_hangup_reason VARCHAR(50) default '';
ALTER TABLE vicidial_dial_log ADD uniqueid VARCHAR(20) default '';
ALTER TABLE vicidial_dial_log_archive ADD uniqueid VARCHAR(20) default '';
ALTER TABLE vicidial_carrier_log ADD sip_hangup_cause SMALLINT(4) UNSIGNED default '0';
ALTER TABLE vicidial_carrier_log_archive ADD sip_hangup_cause SMALLINT(4) UNSIGNED default '0';
ALTER TABLE vicidial_carrier_log ADD sip_hangup_reason VARCHAR(50) default '';
ALTER TABLE vicidial_carrier_log_archive ADD sip_hangup_reason VARCHAR(50) default '';
CREATE INDEX vddllid on vicidial_dial_log (lead_id);
CREATE INDEX vdcllid on vicidial_carrier_log (lead_id);
UPDATE system_settings SET db_schema_version='1342',db_schema_update_date=NOW() where db_schema_version < 1342;
agc_2-X/trunk/www/agc/vdc_db_query.php
+88 -9
View File
@@ -326,10 +326,11 @@
# 130328-0009 - Converted ereg to preg functions
# 130328-1015 - Added validation for agent manual dial permission on DIAL links
# 130402-2242 - Added user_group variable to _call_url functions
# 130412-1348 - Added SIP cause code display on failed calls
#
$version = '2.6-224';
$build = '130402-2242';
$version = '2.6-225';
$build = '130412-1348';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=533;
$one_mysql_log=0;
@@ -666,6 +667,66 @@ $hangup_cause_dictionary = array(
127 => "Interworking, unspecified."
);
##### SIP Hangup Cause Dictionary #####
$sip_hangup_cause_dictionary = array(
400 => "Bad Request.",
401 => "Unauthorized.",
402 => "Payment Required.",
403 => "Forbidden.",
404 => "Not Found.",
405 => "Method Not Allowed.",
406 => "Not Acceptable.",
407 => "Proxy Authentication Required.",
408 => "Request Timeout.",
409 => "Conflict.",
410 => "Gone.",
411 => "Length Required.",
412 => "Conditional Request Failed.",
413 => "Request Entity Too Large.",
414 => "Request-URI Too Long.",
415 => "Unsupported Media Type.",
416 => "Unsupported URI Scheme.",
417 => "Unknown Resource-Priority.",
420 => "Bad Extension.",
421 => "Extension Required.",
422 => "Session Interval Too Small.",
423 => "Interval Too Brief.",
424 => "Bad Location Information.",
428 => "Use Identity Header.",
429 => "Provide Referrer Identity.",
433 => "Anonymity Disallowed.",
436 => "Bad Identity-Info.",
437 => "Unsupported Certificate.",
438 => "Invalid Identity Header.",
470 => "Consent Needed.",
480 => "Temporarily Unavailable.",
481 => "Call/Transaction Does Not Exist.",
482 => "Loop Detected..",
483 => "Too Many Hops.",
484 => "Address Incomplete.",
485 => "Ambiguous.",
486 => "Busy Here.",
487 => "Request Terminated.",
488 => "Not Acceptable Here.",
489 => "Bad Event.",
491 => "Request Pending.",
493 => "Undecipherable.",
494 => "Security Agreement Required.",
500 => "Server Internal Error.",
501 => "Not Implemented.",
502 => "Bad Gateway.",
503 => "Service Unavailable.",
504 => "Server Time-out.",
505 => "Version Not Supported.",
513 => "Message Too Large.",
580 => "Precondition Failure.",
600 => "Busy Everywhere.",
603 => "Decline.",
604 => "Does Not Exist Anywhere.",
606 => "Not Acceptable."
);
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
@@ -3565,7 +3626,7 @@ if ($ACTION == 'manDiaLlookCaLL')
$end_epoch = $row[2];
### Check carrier log for error
$stmt="SELECT dialstatus,hangup_cause FROM vicidial_carrier_log where uniqueid='$uniqueid' and server_ip='$server_ip' and channel='$channel' and dialstatus IN('BUSY','CHANUNAVAIL','CONGESTION') LIMIT 1;";
$stmt="SELECT dialstatus,hangup_cause,sip_hangup_cause,sip_hangup_reason FROM vicidial_carrier_log where uniqueid='$uniqueid' and server_ip='$server_ip' and channel='$channel' and dialstatus IN('BUSY','CHANUNAVAIL','CONGESTION') LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00292',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -3573,13 +3634,24 @@ if ($ACTION == 'manDiaLlookCaLL')
if ($CL_mancall_ct > 0)
{
$row=mysql_fetch_row($rslt);
$dialstatus =$row[0];
$hangup_cause =$row[1];
$dialstatus = $row[0];
$hangup_cause = $row[1];
$sip_hangup_cause = $row[2];
$sip_hangup_reason = $row[3];
$channel = $dialstatus;
$hangup_cause_msg = "Cause: " . $hangup_cause . " - " . hangup_cause_description($hangup_cause);
$sip_hangup_cause_msg='';
if (strlen($sip_hangup_cause) > 1)
{
$sip_hangup_cause_msg = "SIP: " . $sip_hangup_cause . " - ";
if (strlen($sip_hangup_reason) < 2)
{$sip_hangup_cause_msg .= sip_hangup_cause_description($sip_hangup_cause);}
else
{$sip_hangup_cause_msg .= $sip_hangup_reason;}
}
$call_output = "$uniqueid\n$channel\nERROR\n" . $hangup_cause_msg;
$call_output = "$uniqueid\n$channel\nERROR\n" . $hangup_cause_msg . "\n<br>" . $sip_hangup_cause_msg;
$call_good++;
### Delete call record
@@ -8147,14 +8219,14 @@ if ($ACTION == 'updateDISPO')
if ( ($auto_dial_level < 1) or (preg_match('/^M/',$MDnextCID)) )
{
$stmt = "SELECT count(*) from vicidial_log where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\";";
$stmt = "SELECT count(*) from vicidial_log where lead_id='$lead_id' and call_date > \"$four_hours_ago\" and ( (user='$user') or ( (comments='MANUAL') and status IN('AB','ADC','ADCT') ) );";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00213',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
{
$stmt="UPDATE vicidial_log set status='$log_dispo_choice' where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by uniqueid desc limit 1;";
$stmt="UPDATE vicidial_log set status='$log_dispo_choice',user='$user' where lead_id='$lead_id' and call_date > \"$four_hours_ago\" and ( (user='$user') or ( (comments='MANUAL') and status IN('AB','ADC','ADCT') ) ) order by uniqueid desc limit 1;";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00145',$user,$server_ip,$session_name,$one_mysql_log);}
@@ -12127,5 +12199,12 @@ function hangup_cause_description($code)
else { return "Unidentified Hangup Cause Code."; }
}
##### SIP Hangup Cause Description Map #####
function sip_hangup_cause_description($sip_code)
{
global $sip_hangup_cause_dictionary;
if ( array_key_exists($sip_code,$sip_hangup_cause_dictionary) ) { return $sip_hangup_cause_dictionary[$sip_code]; }
else { return "Unidentified SIP Hangup Cause Code."; }
}
?>
agc_2-X/trunk/www/agc/vicidial.php
+7 -4
View File
@@ -398,10 +398,11 @@
# 130328-0934 - Applied changes from Issue #655
# 130328-1017 - Added validation for agent manual dial permission on DIAL links
# 130402-2250 - Added user_group variable in scripts, forms and webforms
# 130412-1359 - Added SIP message for failed calls
#
$version = '2.6-366c';
$build = '130402-2250';
$version = '2.6-367c';
$build = '130412-1359';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=79;
$one_mysql_log=0;
@@ -6745,7 +6746,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
if (XDalert == 'ERROR')
{
var XDerrorDesc = MDlookResponse_array[3];
var DiaLAlerTMessagE = "Call Rejected: " + XDchannel + "\n" + XDerrorDesc;
var XDerrorDescSIP = MDlookResponse_array[4];
var DiaLAlerTMessagE = "Call Rejected: " + XDchannel + "\n" + XDerrorDesc + "\n" + XDerrorDescSIP;
TimerActionRun("DiaLAlerT",DiaLAlerTMessagE);
}
if ( (XDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') && (MD_ring_secondS < 10) )
@@ -6797,7 +6799,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
if (MDalert == 'ERROR')
{
var MDerrorDesc = MDlookResponse_array[3];
var DiaLAlerTMessagE = "Call Rejected: " + MDchannel + "\n" + MDerrorDesc;
var MDerrorDescSIP = MDlookResponse_array[4];
var DiaLAlerTMessagE = "Call Rejected: " + MDchannel + "\n" + MDerrorDesc + "\n" + MDerrorDescSIP;
TimerActionRun("DiaLAlerT",DiaLAlerTMessagE);
}
if ( (MDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') )