ViciDial/ViciDialSVN
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

added 2000 hopper level to admin.php

Browse Source 
added new stats to VDADstats and CLOSER stats reports
fixed minor stats display bug

git-svn-id: svn://192.168.202.10@377 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2006-11-09 22:26:21 +00:00
parent 10717a5319
commit f2420dd718
5 changed files with 128 additions and 23 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/docs/ACQS.txt
+5 -3
View File
@@ -1,5 +1,5 @@
+------------------------------------------------------------------------------+
| Asterisk GUI client - astguiclient - fourth public release 0.9.2 |
| Asterisk GUI client - astguiclient |
| Description of the Asterisk Central Queue System |
| created by Matt Florell <mattf@vicimarketing.com> <info@eflo.net> |
| project started 2003-10-06 http://sourceforge.net/projects/astguiclient/ |
@@ -12,8 +12,10 @@ work with Asterisk.
Scripts that are involved with the ACQS backend are:
- AST_SERVER_conf.pl - file where you define your variables for the server apps
+ Must be present in the /home/cron/ directory
- AST_SERVER_conf.pl - <depricated>
- /etc/astguiclient.conf - file where you define your variables for the server apps
+ Must be present and configured through the install.pl script
- AST_manager_listen.pl - listener for the Asterisk Central Queue System (ACQS)
+ Must be present in the /home/cron/ directory
agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.2.txt
+6
View File
@@ -23,6 +23,12 @@ DELETE SERVER VICIDIAL TRUNK RECORD||
VICIDIAL TRUNKS FOR THIS SERVER||
RESTRICTION||
TRUNKS||
Emergency VDAC Jam Clear||
VDAC NOT CLEARED FOR CAMPAIGN||
LAST VDAC RECORD CLEARED FOR CAMPAIGN||
VDAC CLEAR CONFIRMATION||
Click here to delete the oldest LIVE record in VDAC for||
############################################################ CLIENT
agc_2-X/trunk/www/vicidial/AST_CLOSERstats.php
+49 -10
View File
@@ -197,11 +197,16 @@ echo "Average QUEUE Length across all calls: $average_total_queue_seconds
##############################
######### USER STATS
$TOTagents=0;
$TOTcalls=0;
$TOTtime=0;
$TOTavg=0;
echo "\n";
echo "---------- USER STATS\n";
echo "+--------------------------+------------+--------+--------+\n";
echo "| USER | CALLS | TIME M | AVRG M |\n";
echo "+--------------------------+------------+--------+--------+\n";
echo "---------- AGENT STATS\n";
echo "+--------------------------+------------+----------+--------+\n";
echo "| AGENT | CALLS | TIME M | AVRG M |\n";
echo "+--------------------------+------------+----------+--------+\n";
$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 4 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
$rslt=mysql_query($stmt, $link);
@@ -212,6 +217,9 @@ while ($i < $users_to_print)
{
$row=mysql_fetch_row($rslt);
$TOTcalls = ($TOTcalls + $row[2]);
$TOTtime = ($TOTtime + $row[3]);
$user = sprintf("%-6s", $row[0]);
$full_name = sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
$USERcalls = sprintf("%10s", $row[2]);
@@ -238,12 +246,42 @@ while ($i < $users_to_print)
$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
$USERavgTALK_MS = sprintf("%6s", $USERavgTALK_MS);
echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
$i++;
}
echo "+--------------------------+------------+--------+--------+\n";
$TOTavg = ($TOTtime / $TOTcalls);
$TOTavg = round($TOTavg, 0);
$TOTavg_M = ($TOTavg / 60);
$TOTavg_M = round($TOTavg_M, 2);
$TOTavg_M_int = intval("$TOTavg_M");
$TOTavg_S = ($TOTavg_M - $TOTavg_M_int);
$TOTavg_S = ($TOTavg_S * 60);
$TOTavg_S = round($TOTavg_S, 0);
if ($TOTavg_S < 10) {$TOTavg_S = "0$TOTavg_S";}
$TOTavg_MS = "$TOTavg_M_int:$TOTavg_S";
$TOTavg = sprintf("%6s", $TOTavg_MS);
$TOTtime_M = ($TOTtime / 60);
$TOTtime_M = round($TOTtime_M, 2);
$TOTtime_M_int = intval("$TOTtime_M");
$TOTtime_S = ($TOTtime_M - $TOTtime_M_int);
$TOTtime_S = ($TOTtime_S * 60);
$TOTtime_S = round($TOTtime_S, 0);
if ($TOTtime_S < 10) {$TOTtime_S = "0$TOTtime_S";}
$TOTtime_MS = "$TOTtime_M_int:$TOTtime_S";
$TOTtime = sprintf("%6s", $TOTtime_MS);
$TOTagents = sprintf("%10s", $i);
$TOTcalls = sprintf("%10s", $TOTcalls);
$TOTtime = sprintf("%8s", $TOTtime);
$TOTavg = sprintf("%6s", $TOTavg);
echo "+--------------------------+------------+----------+--------+\n";
echo "| TOTAL Agents: $TOTagents | $TOTcalls | $TOTtime | $TOTavg |\n";
echo "+--------------------------+------------+----------+--------+\n";
##############################
######### TIME STATS
@@ -337,7 +375,7 @@ while ($k <= 102)
if ($Mk >= 5)
{
$Mk=0;
if ( ($k < 1) or ($hour_multiplier < 1) )
if ( ($k < 1) or ($hour_multiplier <= 0) )
{$scale_num = 100;}
else
{
@@ -443,14 +481,15 @@ while ($i <= 96)
}
echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n\n";
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
echo "\nRun Time: $RUNtime seconds\n";
}
agc_2-X/trunk/www/vicidial/AST_VDADstats.php
+65 -7
View File
@@ -187,11 +187,16 @@ echo "Average Call Length for NA Calls in seconds: $average_na_seconds\n";
##############################
######### USER STATS
$TOTagents=0;
$TOTcalls=0;
$TOTtime=0;
$TOTavg=0;
echo "\n";
echo "---------- USER STATS\n";
echo "+--------------------------+------------+--------+--------+\n";
echo "| USER | CALLS | TIME M | AVRG M |\n";
echo "+--------------------------+------------+--------+--------+\n";
echo "---------- AGENT STATS\n";
echo "+--------------------------+------------+----------+--------+\n";
echo "| AGENT | CALLS | TIME M | AVRG M |\n";
echo "+--------------------------+------------+----------+--------+\n";
$stmt="select vicidial_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_log,vicidial_users where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_log.user is not null and length_in_sec is not null and length_in_sec > 4 and vicidial_log.user=vicidial_users.user group by vicidial_log.user;";
$rslt=mysql_query($stmt, $link);
@@ -202,6 +207,9 @@ while ($i < $users_to_print)
{
$row=mysql_fetch_row($rslt);
$TOTcalls = ($TOTcalls + $row[2]);
$TOTtime = ($TOTtime + $row[3]);
$user = sprintf("%-6s", $row[0]);
$full_name = sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
$USERcalls = sprintf("%10s", $row[2]);
@@ -228,12 +236,59 @@ while ($i < $users_to_print)
$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
$USERavgTALK_MS = sprintf("%6s", $USERavgTALK_MS);
echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
$i++;
}
echo "+--------------------------+------------+--------+--------+\n";
$TOTavg = ($TOTtime / $TOTcalls);
$TOTavg = round($TOTavg, 0);
$TOTavg_M = ($TOTavg / 60);
$TOTavg_M = round($TOTavg_M, 2);
$TOTavg_M_int = intval("$TOTavg_M");
$TOTavg_S = ($TOTavg_M - $TOTavg_M_int);
$TOTavg_S = ($TOTavg_S * 60);
$TOTavg_S = round($TOTavg_S, 0);
if ($TOTavg_S < 10) {$TOTavg_S = "0$TOTavg_S";}
$TOTavg_MS = "$TOTavg_M_int:$TOTavg_S";
$TOTavg = sprintf("%6s", $TOTavg_MS);
$TOTtime_M = ($TOTtime / 60);
$TOTtime_M = round($TOTtime_M, 2);
$TOTtime_M_int = intval("$TOTtime_M");
$TOTtime_S = ($TOTtime_M - $TOTtime_M_int);
$TOTtime_S = ($TOTtime_S * 60);
$TOTtime_S = round($TOTtime_S, 0);
if ($TOTtime_S < 10) {$TOTtime_S = "0$TOTtime_S";}
$TOTtime_MS = "$TOTtime_M_int:$TOTtime_S";
$TOTtime = sprintf("%6s", $TOTtime_MS);
$TOTagents = sprintf("%10s", $i);
$TOTcalls = sprintf("%10s", $TOTcalls);
$TOTtime = sprintf("%8s", $TOTtime);
$TOTavg = sprintf("%6s", $TOTavg);
$stmt="select avg(wait_sec) from vicidial_agent_log where event_time >= '$query_date 00:00:01' and event_time <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$AVGwait = $row[0];
$AVGwait_M = ($AVGwait / 60);
$AVGwait_M = round($AVGwait_M, 2);
$AVGwait_M_int = intval("$AVGwait_M");
$AVGwait_S = ($AVGwait_M - $AVGwait_M_int);
$AVGwait_S = ($AVGwait_S * 60);
$AVGwait_S = round($AVGwait_S, 0);
if ($AVGwait_S < 10) {$AVGwait_S = "0$AVGwait_S";}
$AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
$AVGwait = sprintf("%6s", $AVGwait_MS);
echo "+--------------------------+------------+----------+--------+\n";
echo "| TOTAL Agents: $TOTagents | $TOTcalls | $TOTtime | $TOTavg |\n";
echo "+--------------------------+------------+----------+--------+\n";
echo "| Average Wait time between calls $AVGwait |\n";
echo "+-----------------------------------------------------------+\n";
##############################
######### TIME STATS
@@ -327,7 +382,7 @@ while ($k <= 102)
if ($Mk >= 5)
{
$Mk=0;
if ( ($k < 1) or ($hour_multiplier < 1) )
if ( ($k < 1) or ($hour_multiplier <= 0) )
{$scale_num = 100;}
else
{
@@ -440,6 +495,9 @@ echo "+------+------------------------------------------------------------------
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
echo "\nRun Time: $RUNtime seconds\n";
}
agc_2-X/trunk/www/vicidial/admin.php
+3 -3
View File
@@ -2761,7 +2761,7 @@ echo "<tr bgcolor=#B6D3FC><td align=right>Park Extension: </td><td align=left><i
echo "<tr bgcolor=#B6D3FC><td align=right>Park Filename: </td><td align=left><input type=text name=park_file_name size=10 maxlength=10>$NWB#vicidial_campaigns-park_file_name$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Web Form: </td><td align=left><input type=text name=web_form_address size=50 maxlength=255>$NWB#vicidial_campaigns-web_form_address$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Allow Closers: </td><td align=left><select size=1 name=allow_closers><option>Y</option><option>N</option></select>$NWB#vicidial_campaigns-allow_closers$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>1000</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>1000</option><option>2000</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Auto Dial Level: </td><td align=left><select size=1 name=auto_dial_level><option selected>0</option><option>1</option><option>1.1</option><option>1.2</option><option>1.3</option><option>1.4</option><option>1.5</option><option>1.6</option><option>1.7</option><option>1.8</option><option>1.9</option><option>2.0</option><option>2.2</option><option>2.5</option><option>2.7</option><option>3.0</option><option>3.5</option><option>4.0</option></select>(0 = off)$NWB#vicidial_campaigns-auto_dial_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Next Agent Call: </td><td align=left><select size=1 name=next_agent_call><option >random</option><option>oldest_call_start</option><option>oldest_call_finish</option><option>overall_user_level</option></select>$NWB#vicidial_campaigns-next_agent_call$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Local Call Time: </td><td align=left><select size=1 name=local_call_time><option>24hours</option><option>9am-9pm</option><option>9am-5pm</option><option>12pm-5pm</option><option>12pm-9pm</option><option>5pm-9pm</option></select>$NWB#vicidial_campaigns-local_call_time$NWE</td></tr>\n";
@@ -5991,7 +5991,7 @@ echo "$filters_list";
echo "<option selected value=\"$lead_filter_id\">$lead_filter_id - $filtername_list[$lead_filter_id]</option>\n";
echo "</select>$NWB#vicidial_campaigns-lead_filter_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>750</option><option>1000</option><option SELECTED>$hopper_level</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>750</option><option>1000</option><option>2000</option><option SELECTED>$hopper_level</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Force Reset of Hopper: </td><td align=left><select size=1 name=reset_hopper><option>Y</option><option SELECTED>N</option></select>$NWB#vicidial_campaigns-force_reset_hopper$NWE</td></tr>\n";
@@ -6444,7 +6444,7 @@ echo "$filters_list";
echo "<option selected value=\"$lead_filter_id\">$lead_filter_id - $filtername_list[$lead_filter_id]</option>\n";
echo "</select>$NWB#vicidial_campaigns-lead_filter_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>750</option><option>1000</option><option SELECTED>$hopper_level</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Hopper Level: </td><td align=left><select size=1 name=hopper_level><option>1</option><option>5</option><option>10</option><option>50</option><option>100</option><option>200</option><option>500</option><option>750</option><option>1000</option><option>2000</option><option SELECTED>$hopper_level</option></select>$NWB#vicidial_campaigns-hopper_level$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Force Reset of Hopper: </td><td align=left><select size=1 name=reset_hopper><option>Y</option><option SELECTED>N</option></select>$NWB#vicidial_campaigns-force_reset_hopper$NWE</td></tr>\n";