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logging bug fixes for vdc_db_query

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git-svn-id: svn://192.168.202.10@1626 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-03-17 06:24:41 +00:00
parent 98701968b1
commit f472b5748c
1 changed files with 96 additions and 14 deletions
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agc_2-X/trunk/www/agc/vdc_db_query.php
+96 -14
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@@ -279,13 +279,14 @@
# 110303-1616 - Added vicidial_log_extended logging for manual dial calls
# 110304-1207 - Changed lead search with territory restriction to work with agents that cannot select territories
# 110310-0546 - Added ability to set a pause code at the same time of a pause
# 100310-1628 - removed callslogview, extended lead info function to be used instead
# 110310-1628 - removed callslogview, extended lead info function to be used instead
# 110317-0222 - Logging bug fixes
#
$version = '2.4-185';
$build = '100310-1628';
$version = '2.4-186';
$build = '110317-0222';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=408;
$mysql_log_count=413;
$one_mysql_log=0;
require("dbconnect.php");
@@ -3340,7 +3341,7 @@ if ($stage == "end")
fclose($fp);
##### start epoch in the vicidial_log table, couldn't find one in vicidial_closer_log
$stmt="SELECT start_epoch,term_reason,campaign_id FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
$stmt="SELECT start_epoch,term_reason,campaign_id,status FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00061',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -3351,6 +3352,7 @@ if ($stage == "end")
$start_epoch = $row[0];
$VDterm_reason = $row[1];
$VDcampaign_id = $row[2];
$VDstatus = $row[3];
$length_in_sec = ($StarTtime - $start_epoch);
}
else
@@ -3912,15 +3914,16 @@ if ($stage == "end")
if ( (ereg("NONE",$term_reason)) or (ereg("NONE",$VDterm_reason)) or (strlen($VDterm_reason) < 1) )
{
### check to see if lead should be alt_dialed
$stmt="SELECT term_reason,uniqueid from vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
$stmt="SELECT term_reason,uniqueid,status from vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00089',$user,$server_ip,$session_name,$one_mysql_log);}
$VAC_qm_ct = mysql_num_rows($rslt);
if ($VAC_qm_ct > 0)
{
$row=mysql_fetch_row($rslt);
$VDterm_reason = $row[0];
$VDvicidial_id = $row[1];
$VDterm_reason = $row[0];
$VDvicidial_id = $row[1];
$VDstatus = $row[2];
$VDIDselect = "VDL_UIDLID $uniqueid $lead_id";
}
if (ereg("CALLER",$VDterm_reason))
@@ -3943,15 +3946,15 @@ if ($stage == "end")
### check to see if the vicidial_log record exists, if not, insert it
$manualVLexists=0;
$beginUNIQUEID = preg_replace("/\..*/","",$uniqueid);
$stmt="SELECT count(*) from vicidial_log where lead_id='$lead_id' and user='$user' and phone_number='$phone_number' and uniqueid LIKE \"$beginUNIQUEID%\";";
$stmt="SELECT status from vicidial_log where lead_id='$lead_id' and user='$user' and phone_number='$phone_number' and uniqueid LIKE \"$beginUNIQUEID%\";";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00223',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VL_exists_ct = mysql_num_rows($rslt);
if ($VL_exists_ct > 0)
$manualVLexists = mysql_num_rows($rslt);
if ($manualVLexists > 0)
{
$row=mysql_fetch_row($rslt);
$manualVLexists = $row[0];
$VDstatus = $row[0];
}
if ($manualVLexists < 1)
@@ -3983,7 +3986,8 @@ if ($stage == "end")
}
##### update the duration and end time in the vicidial_log table
$stmt="UPDATE vicidial_log set $SQLterm end_epoch='$StarTtime', length_in_sec='$length_in_sec', status='$status_dispo' where uniqueid='$uniqueid' and lead_id='$lead_id' and user='$user' order by call_date desc limit 1;";
if ($VDstatus == 'INCALL') {$vl_statusSQL = ",status='$status_dispo'";}
$stmt="UPDATE vicidial_log set $SQLterm end_epoch='$StarTtime', length_in_sec='$length_in_sec' $vl_statusSQL where uniqueid='$uniqueid' and lead_id='$lead_id' and user='$user' order by call_date desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00090',$user,$server_ip,$session_name,$one_mysql_log);}
@@ -6682,7 +6686,7 @@ if ($ACTION == 'updateDISPO')
#############################################
##### START QUEUEMETRICS LOGGING LOOKUP #####
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_callstatus FROM system_settings;";
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_callstatus,queuemetrics_dispo_pause FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00159',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -6697,6 +6701,7 @@ if ($ACTION == 'updateDISPO')
$queuemetrics_pass = $row[4];
$queuemetrics_log_id = $row[5];
$queuemetrics_callstatus = $row[6];
$queuemetrics_dispo_pause = $row[7];
}
##### END QUEUEMETRICS LOGGING LOOKUP #####
###########################################
@@ -6714,6 +6719,83 @@ if ($ACTION == 'updateDISPO')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00160',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($linkB);
### check to make sure a COMPLETE record is present for this call
$QLcomplete_records=0;
$stmt = "SELECT count(*) FROM queue_log where verb IN('COMPLETEAGENT','COMPLETECALLER') and call_id='$MDnextCID' and agent='Agent/$user' and queue='$stage';";
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00409',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$comp_ct = mysql_num_rows($rslt);
if ($comp_ct > 0)
{
$row=mysql_fetch_row($rslt);
$QLcomplete_records = $row[0];
}
### if there are no complete records, look up information to insert one for this call
if ($QLcomplete_records < 1)
{
$QLconnect_time=$StarTtime;
$QLcomplete_time=$StarTtime;
$QLconnect_one='';
$QLconnect_four='';
$QLcomplete_position=1;
$stmt = "SELECT time_id,data1,data4 FROM queue_log where verb='CONNECT' and call_id='$MDnextCID' and agent='Agent/$user' and queue='$stage' order by time_id desc limit 1;";
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00410',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$connect_ct = mysql_num_rows($rslt);
if ($connect_ct > 0)
{
$row=mysql_fetch_row($rslt);
$QLconnect_time = $row[0];
$QLconnect_one = $row[1];
$QLconnect_four = $row[2];
}
$stmt = "SELECT time_id FROM queue_log where verb='PAUSEREASON' and call_id='$MDnextCID' and agent='Agent/$user' and data1='$queuemetrics_dispo_pause' order by time_id desc limit 1;";
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00411',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
echo "$stmt\n";
$pausereason_ct = mysql_num_rows($rslt);
if ($pausereason_ct > 0)
{
$row=mysql_fetch_row($rslt);
$QLcomplete_time = $row[0];
}
$QLcomplete_length = ($QLcomplete_time - $QLconnect_time);
if ($QLcomplete_length < 0) {$QLcomplete_length=0;}
if ($QLcomplete_length > 86400) {$QLcomplete_length=1;}
## if inbound, check for initial queue position
if (preg_match("/^Y/",$MDnextCID))
{
$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
$stmt = "SELECT queue_position FROM vicidial_closer_log where lead_id='$lead_id' and campaign_id='$stage' and call_date > \"$four_hours_ago\" order by closecallid desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00412',$user,$server_ip,$session_name,$one_mysql_log);}
$vcl_ct = mysql_num_rows($rslt);
if ($vcl_ct > 0)
{
$row=mysql_fetch_row($rslt);
$QLcomplete_position = $row[0];
}
}
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$QLcomplete_time',call_id='$MDnextCID',queue='$stage',agent='Agent/$user',verb='COMPLETEAGENT',data1='$QLconnect_one',data2='$QLcomplete_length',data3='$QLcomplete_position',serverid='$queuemetrics_log_id',data4='$QLconnect_four';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00413',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($linkB);
}
mysql_close($linkB);
}