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03f9f49f29e81ccccc49f6841eb20ed7b1074d42
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696 Commits
Author SHA1 Message Date
mattf 03f9f49f29 Updated trunk for new working version 2.14 
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-27 03:19:23 +00:00
mattf cb61e17048 small admin fixes 
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-26 15:21:24 +00:00
mattf 465a1fba3a Changed script_id to 20 characters max, other small script changes 
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-13 16:01:30 +00:00
mattf accf0ce35b small fixes in web admin 
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-10 19:50:08 +00:00
mattf d6cbcc9cc2 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 5db6b349da Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 0a38b95495 Added User Overall user_new_lead_limit 
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 01:35:50 +00:00
mattf 77a489496f Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf ad295427ea Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf f309fb9971 Added Fronter - Closer Detail Report 
Fixed admin logging bug
Added lead_age option to dispo_move_list.php

git-svn-id: svn://192.168.202.10@2599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-21 17:35:33 +00:00
mattf 003c0c019e Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf 77b2768b49 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 6119a81054 Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf e4d45959df Added User Group Hourly Report 
Fixed several reporting bugs

git-svn-id: svn://192.168.202.10@2582 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-27 13:52:30 +00:00
mattf 5941ef5508 Added custom colors/logos for customer chat 
Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts

git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-18 18:00:56 +00:00
mattf 41a8ccbc43 Added ALT Multi Dispo URL option to restrict URL sending by list ID. 
Added Admin Bulk Tools page, linked from Admin Utilities page.

git-svn-id: svn://192.168.202.10@2575 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-02 01:25:44 +00:00
mattf 4e2509ec65 Added campaign option to automatically manual dial next number in agent 
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-31 21:30:33 +00:00
mattf 6199235405 Added lead_field_info function to the non-agent API 
git-svn-id: svn://192.168.202.10@2561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-10 03:49:37 +00:00
mattf 2313eb5d5d Added more Automatic Hopper Multiplier options, up to 4 
git-svn-id: svn://192.168.202.10@2560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-08 11:47:31 +00:00
mattf 2a0cedba34 Name change of optional feature 
git-svn-id: svn://192.168.202.10@2554 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-27 17:08:36 +00:00
mattf 222d9c4da3 Added agent_screen_colors and script_remove_js system settings 
git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-21 23:03:57 +00:00
mattf 1cd455ac82 Added display of admin change differences to last change on the change 
detail page

git-svn-id: svn://192.168.202.10@2548 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-12 02:37:57 +00:00
mattf da300ffe50 Added update_campaign Non-Agent API function 
git-svn-id: svn://192.168.202.10@2544 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-03 16:13:37 +00:00
mattf fc6770af17 Hiding email group settings that are not needed in admin.php 
git-svn-id: svn://192.168.202.10@2543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-02 18:54:51 +00:00
mattf 5b0f8034f3 Added phone outbound alt caller ID to allow for phone-dialed calls to use 
a separate CID number when dialing through a specific context

git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-27 19:19:49 +00:00
mattf e5c5ceaf1f formatting fixes in admin.php 
git-svn-id: svn://192.168.202.10@2537 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-18 00:40:03 +00:00
mattf 9d16ba359c Set admin.php System Summary section links to always be black 
Added cm_postal.agi script to search for zipcode and forward to state DID
Added state/postal_code population on inbound lead insert if channel variables set

git-svn-id: svn://192.168.202.10@2536 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-17 07:54:20 +00:00
mattf 79662d7066 Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf 4a4fe3e987 Changed lists view to default to not show leads counts, with link to click to show counts in admin.php 
git-svn-id: svn://192.168.202.10@2529 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-08 23:50:22 +00:00
mattf b3e8c0c64a Added options to define a color scheme and logo for admin web screens 
git-svn-id: svn://192.168.202.10@2528 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-08 16:09:46 +00:00
mattf cc60e080b0 Fixed old mysql connector in admin.php, issue #950 
git-svn-id: svn://192.168.202.10@2527 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-06 10:49:45 +00:00
mattf 1ca2e611e0 Added option to enable/disable admin web screen row clicking 
git-svn-id: svn://192.168.202.10@2526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-29 15:36:16 +00:00
mattf 298da6e1f0 Added called counts categories to medialog report 
Added more detail to active server column on reports page

git-svn-id: svn://192.168.202.10@2523 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-27 20:59:27 +00:00
mattf de94e3851a Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf 332fcc7eef More admin web interface design changes, highlight on hover in most listings, click on line in addition to link. 
git-svn-id: svn://192.168.202.10@2505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-04 14:39:10 +00:00
mattf 1374e5e763 Made several URL form input fields longer in admin web screens 
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-01 02:23:41 +00:00
mattf 710463effd Redesign of Admin sub-menu and added icons for web admin 
Fixed issues with missing navigation elements

git-svn-id: svn://192.168.202.10@2500 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-30 20:03:21 +00:00
mattf b6e8b5abe8 Added report_display_type option and several design changes to the real-time report 
git-svn-id: svn://192.168.202.10@2496 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-28 07:18:27 +00:00
mattf f96777abbb Reworked System Summary Screen and several other design elements for the admin web interface 
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-27 06:07:21 +00:00
mattf 2b1fb7455c Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back. 
Changed web admin sidebar menu design

git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-25 18:39:51 +00:00
mattf 0a9ce2d629 Changed AC-CID changes to log to the same entry instead of one per record 
git-svn-id: svn://192.168.202.10@2491 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-13 11:58:16 +00:00
mattf 878b80ef2f Added select/deselect all options to AC-CID modify page. Reworked max stats calculations 
git-svn-id: svn://192.168.202.10@2490 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-13 02:07:44 +00:00
mattf 9d204f6e60 Added new webphone options 
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 17:04:52 +00:00
mattf 4553738a93 Added Alternate IVR(Call Menu) Logging options 
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 05:08:50 +00:00
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf dafeb158e1 Added settings-report_default_format and help text for several reports 
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-22 19:04:44 +00:00
mattf 218f564623 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf c6b6279267 Fixed SQL issues with making changes in admin.php, Issue #913 
git-svn-id: svn://192.168.202.10@2466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-11 11:30:18 +00:00
mattf 5e2c668318 Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00