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0640600f2eca7d3e8c4c793d4d1173b6d6f698f2
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80 Commits
Author SHA1 Message Date
mattf 32813c6293 added many new report features to realtime and closer/ivr reports including inbound-only realtime report 
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-09 05:35:10 +00:00
mattf eba30cbe3e some changes to queue_log logging 
added inbound call stats option to Realtime timeonVDAD screen

git-svn-id: svn://192.168.202.10@984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-22 19:01:25 +00:00
mattf 30d6485a76 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf 24dc1ff66d Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 6829914517 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf 8d406bdd67 added status category tally gathering to AST_VDadapt.pl 
added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories

git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-19 17:44:31 +00:00
mattf 00835a2eb6 added ability to modify the vicidial system statuses in admin.php 
added human_answered field to vicidial_statuses and vicidial_campaign statuses
changed method for DROPs calculation in AST_VDadapt.pl
MODIFIED DATABASE, check the upgrade_2.0.4.sql file

git-svn-id: svn://192.168.202.10@630 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-30 19:34:27 +00:00
mattf 059dc45f40 fixed bug in AST_VDadapt.pl for stat generation 
git-svn-id: svn://192.168.202.10@618 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-21 14:41:11 +00:00
mattf 468370718b removed restriction on adapt dialing for CLOSER-type campaigns 
git-svn-id: svn://192.168.202.10@583 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-09 16:22:30 +00:00
mattf c4b0a18a36 changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts 
git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-19 18:33:46 +00:00
mattf 1345316bb3 added ENTERQUEUE/CONNECT/EXITWITHTIMEOUT queue_log entries to all agi-VDADtransfer scripts 
git-svn-id: svn://192.168.202.10@525 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 16:04:17 +00:00
mattf 31fe35bc5b Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl 
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 19:45:28 +00:00
mattf 1798c4ada0 database changes for last commit 
git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-05 21:54:02 +00:00
mattf 87895e6d7a added options for using BLEND INBND _I _B _C to denote CLOSER campaigns 
git-svn-id: svn://192.168.202.10@461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 17:39:31 +00:00
mattf 78100097a9 added drop percentage out of Answers for FTC compliance, Affected AST_VDadapt.pl and the timeonVDAD and VDAD stats reports 
git-svn-id: svn://192.168.202.10@436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-15 16:47:38 +00:00
mattf e54815b5e7 added "FORCE INDEX (call_date)" to the vicidial_log queries in AST_VDadapt.pl script to increase efficiency on large VICIDIAL databases 
git-svn-id: svn://192.168.202.10@361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-10-18 19:09:59 +00:00
mattf bf858efd5a fixed bug in AST_VDadapt.pl where it could use incorrect stats in some cases with multiple active campaigns 
git-svn-id: svn://192.168.202.10@289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-09-19 16:54:49 +00:00
mattf c9fa6dac88 fixed problem in AST_VDadapt.pl where it would not adjust dial level under certain conditions if there were multiple campaigns running predictive. 
git-svn-id: svn://192.168.202.10@250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-09-06 18:17:56 +00:00
mattf ccc1969d12 keepalive changes to VDadapt 
git-svn-id: svn://192.168.202.10@228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-28 16:00:02 +00:00
mattf b755c506a8 changed adaptive_latest_target_gmt to adaptive_latest_server_time 
added adaptive_dl_diff_target and changed intensity dropdown
added ADMIN_keepalive script for AST_VDadapt.pl
add field for target dial_level difference, -1 would target one agent waiting, +1 would target 1 customer waiting

git-svn-id: svn://192.168.202.10@227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-28 15:53:17 +00:00
mattf d59dc5364d separated functions in loops in AST_VDadapt.pl script 
git-svn-id: svn://192.168.202.10@226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-27 04:37:44 +00:00
mattf 8f1bc5780a added TODO comments to AST_VDadapt.pl 
git-svn-id: svn://192.168.202.10@225 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-26 14:25:56 +00:00
mattf b23ec54c7b updating AST_VDadapt.pl to run continuously 
git-svn-id: svn://192.168.202.10@224 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-26 13:00:06 +00:00
mattf 7c5a38c81e added more to PREDICTIVE document 
changing some code in AST_VDadapt.pl for potential looping

git-svn-id: svn://192.168.202.10@223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-26 03:56:20 +00:00
mattf 11ce586974 fixed adapt bug in math when calculating negative intensity 
git-svn-id: svn://192.168.202.10@221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-25 20:01:11 +00:00
mattf ddec2c4130 alpha build of adaptive-predictive dialing 
git-svn-id: svn://192.168.202.10@220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-25 19:48:57 +00:00
mattf 31e20b5ef9 added adaptive_intensity field and continued development of adaptive/predictive dialing 
git-svn-id: svn://192.168.202.10@219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-25 16:07:07 +00:00
mattf b57f5fc883 added available_only_ratio_tally option and some other predictive work 
git-svn-id: svn://192.168.202.10@212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-24 18:48:20 +00:00
mattf 2e9613e8c5 added adaptive_latest_target_gmt field for ADAPT_TAPERED dial method predictive 
modified gmt for phones and servers to allow negative double-digit timezones

git-svn-id: svn://192.168.202.10@211 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-24 17:49:32 +00:00
mattf 4e4f6af230 moved campaign stats generation and adaptive functions out of AST_VDhopper.pl and into a new script: AST_VDadapt.pl 
git-svn-id: svn://192.168.202.10@205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-23 19:53:43 +00:00