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07a3d8dec699866f076ff944cef05b00235242ea
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879 Commits
Author SHA1 Message Date
mattf 07a3d8dec6 Added In-Group option for Waiting Call On/Off URL, which we added to allow 
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 12:04:51 +00:00
mattf f7410e1b24 Added AST_CRON_audio_3_ftp_FTPSSL.pl 
git-svn-id: svn://192.168.202.10@2982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-18 11:53:46 +00:00
mattf 41e148548e Added --noping option to AST_CRON_audio_4_ftp2_FTPSSL.pl 
git-svn-id: svn://192.168.202.10@2981 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-17 00:12:16 +00:00
mattf 3df8e58aa1 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf d832db2226 Added --YearYMDdatedir option to AST_CRON_3_ftp.pl script 
git-svn-id: svn://192.168.202.10@2978 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-12 00:46:22 +00:00
mattf 157b3d4877 Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf c709912e13 admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00
mattf 3d4bd700b3 Fix for list mix to use call count limit on initial count in hopper loading script, issue #1094 
git-svn-id: svn://192.168.202.10@2967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-19 15:13:17 +00:00
mattf ca63db9d8f Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf 272f243918 Added look-ups from archive log tables if no recent log entries found in VICIDIAL_fix_list_statuses.pl script 
git-svn-id: svn://192.168.202.10@2961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-04 15:24:43 +00:00
mattf 8131ffbb48 Updated telnet login process to work with newer Asterisk versions in send-action-child, output, phone bin scripts 
git-svn-id: svn://192.168.202.10@2960 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-03 20:13:54 +00:00
mattf fe9b3bdcbd Fix for dial_ingroup error message on external_dial function in api.php 
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-24 02:31:51 +00:00
mattf ab5cbf2c8a Translated phrases fixes, issue #1081 
Added AST_expired_list_exporter.pl script

git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-16 11:56:34 +00:00
mattf 7146eb0466 Added complete GDPR compliance features 
git-svn-id: svn://192.168.202.10@2936 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-02 21:10:53 +00:00
mattf 3e2fdf93c5 Fix to allow for commented(#) lines in filters for hopper 
git-svn-id: svn://192.168.202.10@2933 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 19:56:04 +00:00
mattf 2250784163 Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 3e7fe57410 fix for AST_VDadapt.pl issue 
git-svn-id: svn://192.168.202.10@2918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:42:44 +00:00
mattf a24e32ce77 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 2b6def40a7 Added callback_datetime as dispo call url variable 
small fix to cached stats in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2913 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-12 21:41:03 +00:00
mattf 5260a15ac4 Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 93cfab9baf Fix for no-dial options in auto-dial script 
Added live call and shortage counts per server tables to campaign debug report

git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-01 17:46:27 +00:00
mattf 4ebebc2150 Added more debug for INBOUND NO-AGENT NO-DIAL 
git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 19:40:40 +00:00
mattf 98da591118 Bug fix for new Inbound No-Agent No-Dial feature 
git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 17:14:02 +00:00
mattf 57b61c962e Added inbound_no_agents_no_dial campaign options 
git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 05:08:15 +00:00
mattf 0177e6ec0e Added flush for cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 14:49:41 +00:00
mattf 5b2c492388 Added anyone_callback_inactive_lists system setting and functionality 
git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 00:03:05 +00:00
mattf 75ae33f9c4 Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script 
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-05 20:45:25 +00:00
mattf 27b0bafa8b Added lead_status_search Non-Agent API function 
Added more debug logging to ASTupdate AMI2 script

git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-29 21:46:15 +00:00
mattf 83df37c8ff Added List Override setting for Default Transfer Group 
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-27 12:47:35 +00:00
mattf 76f3fcb149 Added PREVIEW_ options for get_call_launch 
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-15 03:01:55 +00:00
mattf 926ad40160 Fix for double-dialing issue on high-volume systems 
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-06 01:33:38 +00:00
mattf cc8c2bfc4e Added yesterday variable to email subject 
git-svn-id: svn://192.168.202.10@2849 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-08 14:54:23 +00:00
mattf 89723336b1 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl 
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-26 14:27:27 +00:00
mattf f023f1d59a Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling 
git-svn-id: svn://192.168.202.10@2837 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 03:16:27 +00:00
mattf 7ce66471fd Fixed timeout erase channels issue, added more debug output in AMI2 update script 
git-svn-id: svn://192.168.202.10@2832 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-03 03:12:41 +00:00
mattf 3d8d2f5a06 Fine-tuning of Asterisk 13 compatible code changes 
git-svn-id: svn://192.168.202.10@2826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:47:18 +00:00
mattf 6b106ba49a Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf 8b020f1f87 Added note about required version of Perl module Net Telnet 3.0.4. Must upgrade if using version older than April 21, 2013. 
Disabled telnet logging in two of the new AMI2 scripts

git-svn-id: svn://192.168.202.10@2818 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 22:36:21 +00:00
mattf 8673950621 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf 5147e1d303 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf 2560d14fd1 Added filename_override option for Automated Reports, added more space for report_times 
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-25 21:11:38 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 27ab9aa216 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf aa04d85003 Added AST_agent_wait_check.pl script to send out emails if there are agents 
waiting more than X seconds, configurable through a Settings Container.

git-svn-id: svn://192.168.202.10@2798 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-30 13:25:09 +00:00
mattf 3081df57d0 Added counter variable to HTTP Agent Push events 
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-26 13:30:36 +00:00
mattf e22a4859d7 Added more debug and '8days' date option to email web report script 
git-svn-id: svn://192.168.202.10@2795 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-19 16:47:02 +00:00
mattf 5cb81fc6ab Fixed help documentation for delay seconds in ADMIN keepalive script, issue #1025 
git-svn-id: svn://192.168.202.10@2790 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-11 12:26:14 +00:00
mattf c05359d854 Added concurrency check, and skip CLI option to the timeclock auto-logout perl script 
git-svn-id: svn://192.168.202.10@2786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-05 13:15:06 +00:00
mattf c0e79690d1 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions 
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-15 04:37:47 +00:00
mattf 64140317cc call logging bug fixed in vdc_db_query.php 
Added option for fixing length_in_sec on vicidial_log and vicidial_closer_log records in AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@2778 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-10 13:15:34 +00:00