Commit Graph
2737 Commits
Author SHA1 Message Date
mattf 2560d14fd1 Added filename_override option for Automated Reports, added more space for report_times
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf 2f664b5b6e Added screen color settings to several admin screens and reports
Updated documentation for Agent events HTTP push
Fixed issue with custom reports admin

git-svn-id: svn://192.168.202.10@2808 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-23 22:48:06 +00:00
mattf 87a286df5d Fix for issue #1036, title tags issue
git-svn-id: svn://192.168.202.10@2807 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-22 00:14:15 +00:00
mattf 9b528ee9f6 Added system setting to allow Lead Management admin utilities to handle
active lists.
Changed Advanced Lead Management tool to allow you to select multiple lists.
Added HTML display option to several reports

git-svn-id: svn://192.168.202.10@2806 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-19 15:34:05 +00:00
mattf ff476e9425 Added User Group Detail Hourly Report
git-svn-id: svn://192.168.202.10@2805 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-18 11:55:11 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 7a2474e558 Added HTTP error code 418 for both APIs, more data validation for API logging output
git-svn-id: svn://192.168.202.10@2803 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-15 17:26:24 +00:00
mattf 4572d61ba8 fix for rare issue with fcstats_detail.php
git-svn-id: svn://192.168.202.10@2802 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-11 03:36:01 +00:00
mattf 27ab9aa216 Fix for Cross-Cluster phones where phone_type has "trunk" in it
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-10 01:52:06 +00:00
mattf d1b5b4e106 Added more qualifiers for Hungup Xfer function to be triggered in agent screen
Added park log display to modify lead page and park log report

git-svn-id: svn://192.168.202.10@2800 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-08 14:16:56 +00:00
mattf 096e50be62 Small bug fixes to vicidial web
git-svn-id: svn://192.168.202.10@2799 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-02 21:06:40 +00:00
mattf aa04d85003 Added AST_agent_wait_check.pl script to send out emails if there are agents
waiting more than X seconds, configurable through a Settings Container.

git-svn-id: svn://192.168.202.10@2798 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-30 13:25:09 +00:00
mattf 3081df57d0 Added counter variable to HTTP Agent Push events
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf 950a69454c Array declaration fixes for PHP7, issue #1027
git-svn-id: svn://192.168.202.10@2796 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-20 11:58:45 +00:00
mattf e22a4859d7 Added more debug and '8days' date option to email web report script
git-svn-id: svn://192.168.202.10@2795 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-19 16:47:02 +00:00
mattf b82ba86b57 Fix for empty agent_choose_territories value in admin.php
git-svn-id: svn://192.168.202.10@2794 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-17 18:46:10 +00:00
mattf 7ebc871a21 Fix for issue #1028 in non agent api
git-svn-id: svn://192.168.202.10@2793 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-14 03:14:10 +00:00
mattf 35e5f76675 Changed agents view to use last_state_change for time
git-svn-id: svn://192.168.202.10@2792 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-12 19:49:48 +00:00
mattf d764b7d9f5 Added screen colors and fixed default date variable in report and utilities
git-svn-id: svn://192.168.202.10@2791 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-11 15:08:54 +00:00
mattf 5cb81fc6ab Fixed help documentation for delay seconds in ADMIN keepalive script, issue #1025
git-svn-id: svn://192.168.202.10@2790 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-11 12:26:14 +00:00
mattf aa01fedb1c Added Audit Comments display to modify lead page
git-svn-id: svn://192.168.202.10@2789 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-11 01:28:26 +00:00
mattf d87a2928ec Added URL logging of Agent Screen Webform button clicks and URLs
git-svn-id: svn://192.168.202.10@2788 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-10 22:09:36 +00:00
mattf d83f6dad73 Added logging and notification of 3-way call hung up in agent screen, Issue #1024
git-svn-id: svn://192.168.202.10@2787 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-09 15:58:24 +00:00
mattf c05359d854 Added concurrency check, and skip CLI option to the timeclock auto-logout perl script
git-svn-id: svn://192.168.202.10@2786 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-05 13:15:06 +00:00
mattf 7c426a8979 Require modify_audiostore user permissions to access audio store page
git-svn-id: svn://192.168.202.10@2785 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-30 18:43:34 +00:00
mattf 9233bf2945 Added some new agent_events entries to vicidial.php for Agent Events Push feature
git-svn-id: svn://192.168.202.10@2784 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-30 00:34:50 +00:00
mattf 90e53860a9 Added download option to Outbound Calling Report
git-svn-id: svn://192.168.202.10@2783 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-30 00:13:05 +00:00
mattf 91e28892db Changed password fields to allow up to 100 character passwords. Also changed
password recommendations to emphasize length over complexity.

git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf d4f6c9e89c Added missing list_id in log inserts
git-svn-id: svn://192.168.202.10@2781 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-22 02:46:44 +00:00
mattf c0e79690d1 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-15 04:37:47 +00:00
mattf 04803d8df8 Added hide_inactive_lists system settings option
git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf 64140317cc call logging bug fixed in vdc_db_query.php
Added option for fixing length_in_sec on vicidial_log and vicidial_closer_log records in AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@2778 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-10 13:15:34 +00:00
mattf 526e9ebc9d Added 'commit' function to force immediate submission of Customer Information changes to database
git-svn-id: svn://192.168.202.10@2777 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 21:21:47 +00:00
mattf 796544f446 Added basic one-way Cross-Cluster-Communication feature
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf 260949e98b Started adding support for Asterisk 13, AST_vm_update.pl
git-svn-id: svn://192.168.202.10@2775 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 14:03:12 +00:00
mattf 6a5274d46f small fix for lead export report
git-svn-id: svn://192.168.202.10@2774 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 03:12:53 +00:00
mattf 7e9f2b656e Added vendor_lead_code to agent lead search results screen
git-svn-id: svn://192.168.202.10@2773 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-05 20:36:12 +00:00
mattf 24e10c8d9e Prevent non-wav/gsm files from being uploaded in audiostore
git-svn-id: svn://192.168.202.10@2772 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-02 14:47:54 +00:00
mattf 0a0043bf03 Added 8am-5pm shift to inbound service level report
git-svn-id: svn://192.168.202.10@2771 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-02 14:15:01 +00:00
mattf a113da4ea6 Added DID filtering option to Lead Export Report
git-svn-id: svn://192.168.202.10@2770 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-02 00:55:23 +00:00
mattf 10122aa44b Added more agent events to vicidial.php
git-svn-id: svn://192.168.202.10@2769 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-02 00:28:42 +00:00
mattf b19928e0b9 Added Add-to-hopper options to update_lead function in the Non-Agent API
git-svn-id: svn://192.168.202.10@2768 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-01 12:43:23 +00:00
mattf e061bbbe67 small fix to last commit
git-svn-id: svn://192.168.202.10@2767 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 21:15:46 +00:00
mattf ae7de47670 added call rejected alerts for manual dial calls
git-svn-id: svn://192.168.202.10@2766 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 20:55:21 +00:00
mattf b5228d76d8 Added note to IP Lists on dispo call url functions
git-svn-id: svn://192.168.202.10@2765 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 16:23:37 +00:00
mattf 0c24e0c9cf Added Agent Events Push features
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf 1850e6b652 Fixed issue #1019 AST_VDhopper.pl
git-svn-id: svn://192.168.202.10@2763 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 12:41:40 +00:00
mattf f3bff761b1 small fixes to last set of agent variable filtering
git-svn-id: svn://192.168.202.10@2762 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 12:35:39 +00:00
mattf d6efea9ff2 Fixed rare inbound logging issue #1017
Added more additional variable filtering

git-svn-id: svn://192.168.202.10@2761 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-28 14:49:36 +00:00
mattf d46b1b5d26 Added additional variable filtering
git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-27 07:14:38 +00:00