Commit Graph
84 Commits
Author SHA1 Message Date
mattf 275fca5e6f Added agent_allowed_chat_groups to User Groups
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 14:45:45 +00:00
mattf 66770c582f Added campaign setting for manual_dial_timeout
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf e049380293 Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report.
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 22:33:17 +00:00
mattf 48f4d69503 Changes to Chat In-group Modify page
git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-21 12:53:27 +00:00
mattf 698d595c1e Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-20 21:28:58 +00:00
mattf 4d0968e27f Added more available variables to the Phone NVA call URL feature
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-15 04:16:25 +00:00
mattf 134707aac4 Added option in NVA agi script to search for a lead by phone number, log the
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-11 14:56:18 +00:00
mattf c8301da661 small help fix
git-svn-id: svn://192.168.202.10@2424 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 14:51:22 +00:00
mattf f06a383fdf Added phone options to have call go to dialplan extension instead of voicemail if phone not answered
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:58:37 +00:00
mattf c833a45eb8 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen.
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 17:41:43 +00:00
mattf 25b6863484 Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00
mattf 672fd32575 Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field
with a 1 if it is missing as well as remove a leading 1 from the phone
 number field if it is present.


Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
 module version.

git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-02 21:45:54 +00:00
mattf a06c8d2fe9 Added admin web interface to allow for easy linking and display of custom
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf 121595aa44 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-06 14:17:42 +00:00
mattf 055b96c650 Added did_carrier_description, sorting by columns in DID list page, integer sort for user list page in admin.php
git-svn-id: svn://192.168.202.10@2385 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-27 12:28:28 +00:00
mattf f4937e861c Added option to hide users from appearing on real-time report.
git-svn-id: svn://192.168.202.10@2384 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-26 02:39:22 +00:00
mattf 1bd24b2302 Added optional GPG audio recording encryption.
Added option to use RECID as a recording filename variable.

git-svn-id: svn://192.168.202.10@2378 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-16 02:20:11 +00:00
mattf fe575eb003 Fixed field lengths that didn't match DB schema in admin modify lead scripts
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-08 19:47:33 +00:00
mattf 11348fd6bf Added Admin -> Settings Containers to admin web interface to allow more easy
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-06 21:57:16 +00:00
mattf 439ecf919e Added inbound group _lead_reset options for calls hung up or sent to voicemail/message
git-svn-id: svn://192.168.202.10@2366 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-05 02:59:49 +00:00
mattf 748ba761b0 Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-04 15:38:38 +00:00
mattf 5d1b75eda8 Added option in the web-based lead loader to convert state names to their
two-letter abbreviations.

git-svn-id: svn://192.168.202.10@2359 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-28 13:15:32 +00:00
mattf 0940aaa6c8 Added default language in system settings
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-28 02:04:21 +00:00
mattf 49cced282f Added Agent Display Fields campaign option
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-25 22:16:53 +00:00
mattf 19792e4a18 Added agent debug logging and report
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-24 14:31:34 +00:00
mattf 6ea37dc035 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for.
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-13 00:51:13 +00:00
mattf 8263903bfa Added max_queue_ingroup_ DID settings options
git-svn-id: svn://192.168.202.10@2345 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-09 03:55:04 +00:00
mattf 3e598795bc Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-10 14:01:05 +00:00
mattf 772fb29827 Added option to change the background color for agent scripts
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-09 22:42:25 +00:00
mattf 81d8fa47d2 updates for admin chat settings
git-svn-id: svn://192.168.202.10@2331 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-09 16:09:39 +00:00
mattf 9383bdd9af Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-08 16:21:16 +00:00
mattf a5ae4756f2 Added POP3 Auth Mode for email, Issue #849
git-svn-id: svn://192.168.202.10@2321 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-05-15 12:03:07 +00:00
mattf 575f6e9b75 Fixed issue with SQL for permissions check
git-svn-id: svn://192.168.202.10@2319 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-05-13 02:50:35 +00:00
mattf 4988291dcb Added User API functions restrictions and API within-allowed-campaigns list ID restrictions
git-svn-id: svn://192.168.202.10@2314 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-30 10:50:14 +00:00
mattf 13a1620732 Added webform 3 feature for the agent interface
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-29 13:40:24 +00:00
mattf dc2afb2675 Added option to populate the entry_list_id from the DID when routing to an
In-Group

git-svn-id: svn://192.168.202.10@2302 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-04 20:03:33 +00:00
mattf 9f45ef3bbf Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen.
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.

git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-09 07:25:15 +00:00
mattf 5fb2abd290 Added DYN filename prefix for non-TTS dynamic files to be used for answering machine message
git-svn-id: svn://192.168.202.10@2288 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-23 20:50:58 +00:00
mattf d5d4b1ee09 Fix for leave page confirmation after logout and QXZ fixes in vicidial.php
small fixes in admin

git-svn-id: svn://192.168.202.10@2286 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-20 20:56:12 +00:00
mattf 8f56a64a77 Added more help to callbacks bulk move utility
git-svn-id: svn://192.168.202.10@2284 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-19 02:00:00 +00:00
mattf c48f08cde1 Added link to new callbacks bulk move admin utility, also now we will archive deleted callbacks
git-svn-id: svn://192.168.202.10@2279 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-18 14:30:46 +00:00
mattf 137bccf379 Added Show VM option on Admin Summary Screen option for phones and voicemail boxes
git-svn-id: svn://192.168.202.10@2278 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-17 14:09:50 +00:00
mattf 909267e280 Added LOCK options for manual_dial_search_checkbox campaign setting
Updated Swedish language images and fixed several QXZ tags and formatting in agent interface, Issue #827

git-svn-id: svn://192.168.202.10@2272 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-10 18:19:52 +00:00
mattf 6d5c78e347 Small fixes and updates, Issue #826
git-svn-id: svn://192.168.202.10@2268 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-04 17:49:20 +00:00
mattf 9939ce043d Prevent modification of user_group ID
Hide non-functional agent_extended_alt_dial campaign feature
Export Calls Report Carrier added

git-svn-id: svn://192.168.202.10@2258 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-20 12:52:22 +00:00
mattf e3a9f5c7cf Added NAME as an agent screen Status Display variable, issue #818
git-svn-id: svn://192.168.202.10@2255 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-17 20:01:00 +00:00
mattf cf57246734 Added Local Call Time option for Lists to further restrict call times already set in the campaign.(issue #812)
Added Manual Dial Lead Search Filter option to limit the search of manual dials to within one campaign's lists from the manual dial screen.

git-svn-id: svn://192.168.202.10@2244 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-12 06:18:46 +00:00
mattf dffc7911ef Added new user option to allow administrative users to search for leads systemwide even in lists belonging to campaigns that the user's User Group settings don't allow them to view
Fixed issue with inbound and no outbound calls export in Calls Export Report

git-svn-id: svn://192.168.202.10@2241 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-08 16:15:56 +00:00
mattf 9ed706fc41 Added code for on-the-fly language translations display for all admin and reporting scripts
Changed all single-quote QXZ values to double-quote
Added "change language" page to admin.php

git-svn-id: svn://192.168.202.10@2233 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-31 14:49:05 +00:00
mattf 064c28aac8 Added settings for languages for users
Added on-the-fly language use for the agent screen
Standardization of filtering of user/pass variables in agent scripts

git-svn-id: svn://192.168.202.10@2221 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-17 11:53:24 +00:00