mattf
9d85bb73fe
Added manual_vm_status_updates campaign option
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git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-07-27 01:42:03 +00:00
mattf
d32d2b5876
Added Sort Order for Export Calls Report
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git-svn-id: svn://192.168.202.10@3743 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-23 14:27:08 +00:00
mattf
bfe66a9b82
Added filtering by time (hours), and option for single user exports for Export Calls Report
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Fixed download bug, added option to see unanswered transfers in Fronter Closer Detail Report
git-svn-id: svn://192.168.202.10@3742 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-23 12:58:44 +00:00
mattf
0015766e02
Added dead_stop_recording campaign option
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Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ
git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-17 21:07:21 +00:00
mattf
338086fa43
Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
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Added additional in-group second-alert settings
git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf
e7c359fd35
Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf
709434cd00
Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis.
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git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-25 12:17:50 +00:00
mattf
5695cdb5f6
Added User Inbound Calls Credits feature
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Added User Inbound Calls Today admin utilities page
git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf
a093190cd6
Added modify_dial_prefix user setting
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git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-22 13:22:03 +00:00
mattf
8d95fed3c0
Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
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git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf
7aea5daea6
Added Latency Gaps logging
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Added Demographic Quotas campaign features
Added more logging for campaign test calls
git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf
bf3d05eca2
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
58aa725799
Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
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git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf
ebfed832d6
Added send_notification Agent-API function
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git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
efd8878b52
Small doc updates to last commit
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git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 19:56:48 +00:00
mattf
92d80cf587
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
a5219368a9
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
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git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
f24a594276
Added 20Hz_tone browser sound, Issue #1448
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git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
12db1e7ab3
Added admin_listloader_fifth_gen.php for beta testing
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Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing
git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-11 03:39:45 +00:00
mattf
a954a7815e
Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
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git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf
814cb3e116
Added more help text for several In-Group settings
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git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-02 13:10:51 +00:00
mattf
f53bfb3887
Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
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NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.
git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf
7e8da53a21
Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT
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git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-12 16:01:33 +00:00
mattf
e7d716445f
Added enhanced_disconnect_logging=3 support , issue #1367
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git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-22 02:53:03 +00:00
mattf
79b5e1359b
Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors
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git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-14 20:03:44 +00:00
mattf
ff4c525a6f
Added webphone_settings option to phones, pointed to a settings container
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git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 16:42:59 +00:00
mattf
6f84aa965d
Added login_kickall system setting
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git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 13:42:16 +00:00
mattf
eb5f22761d
Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API
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Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script
git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-22 13:24:27 +00:00
mattf
7c889679a3
Added User Group "Script Override" option
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git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-01 13:54:01 +00:00
mattf
987fa26c43
Added BETA support for ConfBridge in Servers and Conferences
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git-svn-id: svn://192.168.202.10@3624 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-08-27 16:40:05 +00:00
mattf
d207c02069
Added user_codes_admin user/system setting
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git-svn-id: svn://192.168.202.10@3614 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-07-30 14:05:36 +00:00
mattf
6655cc6b44
Added max_logged_in_agents campaign/system settings and dial_prefix list override
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git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-06-23 20:39:09 +00:00
mattf
63bbf2b3ac
Added user_group_two to User Modify screen in admin.php
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git-svn-id: svn://192.168.202.10@3602 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-13 13:01:37 +00:00
mattf
f12187d49d
Added script_tab_frame_size campaign setting
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git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 21:17:56 +00:00
mattf
d078ad7f78
small fixes to the last commit
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git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 19:50:03 +00:00
mattf
dbec4b65f7
Added pre_filter_recent_call DID settings and Inbound DID Detail Report
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git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 15:26:38 +00:00
mattf
5cfa177df9
Added ig_xfer_list_sort campaign setting
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git-svn-id: svn://192.168.202.10@3597 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-06 13:28:41 +00:00
mattf
dad091774e
Added more debug output to the agi-AGENT_route.agi script
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Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation
git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-04-21 19:05:31 +00:00
mattf
2939cf408e
Added List CID Group Override to the List Modification admin screen.
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Added new vicidial_dial_cid_log database call logging
git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-12 20:46:51 +00:00
mattf
0a40b84a87
Added STAGING option for campaign presets
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Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen
git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 15:09:55 +00:00
mattf
e152282761
Added allow_web_debug system setting to disable $DB output by default.
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Added more input variable filtering
git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-21 15:41:15 +00:00
mattf
9eafb50667
Added agent_hide_hangup system and campaign settings
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git-svn-id: svn://192.168.202.10@3565 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-18 01:02:53 +00:00
mattf
01a3360302
Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php
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Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc
git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-13 14:24:13 +00:00
mattf
dd66ba053d
Added audio_store_GSM_allowed vicidial/options.php setting. Disabled GSM file uploads to the Audio Store by default.
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Disabled the PLAY link in the Audio Store for BAD FORMAT WAV files.
Added User setting to allow download of bad format WAV files.
git-svn-id: svn://192.168.202.10@3554 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-01-20 15:07:19 +00:00
mattf
eea37f1fbc
Added auto_alt_threshold option for campaigns and override option for lists
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git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-01-19 21:03:28 +00:00
mattf
267f8015c2
Added some new User Group settings
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git-svn-id: svn://192.168.202.10@3546 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-12-16 14:29:11 +00:00
mattf
78136bc0e2
Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports.
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git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-12-09 06:42:28 +00:00
mattf
7c2df7c241
Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger.
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git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-18 03:29:56 +00:00
mattf
ed3335e3b8
Added In-Group in_queue_nanque options
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Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc
git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-08 03:54:53 +00:00
mattf
75752f6c53
Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time.
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git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-10-22 17:53:13 +00:00