mattf
b413c8c8a8
Added populate_lead_owner in-group option
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git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
mattf
3def899218
Added new OWNERCUSTOMx handle methods for DID and Call Menu options
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git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 22:13:40 +00:00
mattf
77aa33a477
Added PJSIP support for Asterisk 16
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git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf
5223df0071
Added CID Group Failover campaign setting(cid_group_id_two)
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git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-01 00:38:51 +00:00
mattf
1341c7f07e
Added new state override options for 24-Hour Call Count Limits
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Fix for vicidial.php issue with Dial In-Group calls with filter errors
git-svn-id: svn://192.168.202.10@3485 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-19 21:11:23 +00:00
mattf
8fbb6fb44d
Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
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git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf
e0e3d1b701
Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar
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git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-06 05:40:26 +00:00
mattf
2f04e8f768
Added User override for campaign manual_dial_filter setting
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git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-05 15:00:49 +00:00
mattf
346ce6002d
Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen.
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git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-02 14:22:01 +00:00
mattf
ad4dc53657
Added term_reason as a dispo_call_url variable
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git-svn-id: svn://192.168.202.10@3465 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-25 18:01:39 +00:00
mattf
c78a9e8d5d
Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
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git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf
34694579b8
Fixed help display for dozens of reports
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Added more call detail stats for calls to DIDs and what happened to them
Fixed issue with User Group permissions in Inbound summary hourly report and the agent status detail report.
git-svn-id: svn://192.168.202.10@3448 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-05 13:10:27 +00:00
mattf
04fa201cad
Added mohsuggest phone config option for SIP and IAX phones
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Added new option/layout to agc/alt_display.php
git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf
65e117617a
Added calls_inqueue_count_ campaign options
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git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf
5b1a9ff87d
Added more screen labels for non-form fields
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git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-22 02:26:19 +00:00
mattf
25ceb7a306
Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel
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git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-17 16:02:27 +00:00
mattf
85d9fef3fd
Modified the Hopper Drop-Run process to modify the priority and source of DROPs already in the hopper
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git-svn-id: svn://192.168.202.10@3421 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-07 23:59:42 +00:00
mattf
33596f9638
Added hopper_drop_run_trigger_all option
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Moved dialable_leads function to functions.php
Added 'dialable_count' option to list_info Non-Agent API function
git-svn-id: svn://192.168.202.10@3420 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-06 22:27:23 +00:00
mattf
db0104be14
Added only_field option for refresh of already-loaded custom form SOURCESELECT element, cascading SOURCESELECT custom field refreshes.
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git-svn-id: svn://192.168.202.10@3419 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-05 03:29:51 +00:00
mattf
cdef190fd2
Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen
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git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-28 02:49:24 +00:00
mattf
85cf58aba7
Added populate_lead_comments in-group option, Issue #1229
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git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
2cfd57bf23
Added leave_3way_start_recording campaign options
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git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf
5919b82991
Added classAudioFile PHP library for WAV file format validation in Audio Store
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git-svn-id: svn://192.168.202.10@3397 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-21 05:40:27 +00:00
mattf
5f70dd7fdc
For the user_stats.php report, Added HELP pop-ups for each section, added agent browser visibility log stats to agent activity section, reformatted most sections
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For the agent time detail report, Added agent screen visibility stats
For vicidial.php, Small change for agent screen visibility logging on logout
git-svn-id: svn://192.168.202.10@3392 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-19 19:16:55 +00:00
mattf
d3eea512f7
Added system settings for agent_hidden_sound and added more browser_alert_sounds
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Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
0b85bc27d8
Added the ability to see orphan Remote Agent entries(with no valid User account) in admin.php
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git-svn-id: svn://192.168.202.10@3388 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-17 21:43:06 +00:00
mattf
794556fe53
Added lead_all_info Non-Agent API function
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Changed admin_modify_lead.php page links to javascript because of Chrome
git-svn-id: svn://192.168.202.10@3386 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-17 14:39:16 +00:00
mattf
88a7a56372
Small fix for 2FA consistency, added a Warning to the HELP for 2FA
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git-svn-id: svn://192.168.202.10@3385 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-16 13:28:29 +00:00
mattf
3161cf54e2
Added new manual_dial_filter CALLBACK options, Issue #1139
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git-svn-id: svn://192.168.202.10@3384 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-16 02:57:36 +00:00
mattf
1e9f26353b
Added clear_form campaign option, Issue #1179
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git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 21:54:03 +00:00
mattf
599760e4df
Fix for multiple filter_clean_cid_number actions in the DID routing AGI script, also added 'T' filter action, Issue #1247
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git-svn-id: svn://192.168.202.10@3381 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 15:44:29 +00:00
mattf
87a157d955
Added more enhanced_disconnect_logging options in System Settings
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git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-14 15:01:50 +00:00
mattf
515d4a9051
Added a page to allow Editing existing Lead Loader Templates.
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git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-13 00:44:36 +00:00
mattf
4f0a045e17
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
d594e3482c
Added Inbound main panel sub-links, fixed System Settings modify SQL
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git-svn-id: svn://192.168.202.10@3370 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-10 03:09:55 +00:00
mattf
7e091e5d0c
Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
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git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf
baa3b82785
Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
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Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script
git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf
1529d3ccd5
For Custom List Fields: Added option to "re-rank" field ranks when adding/updating a field in the middle of the form
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git-svn-id: svn://192.168.202.10@3366 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-05 02:52:04 +00:00
mattf
80fbce5589
Added User modify_leads = 5 option, for READONLY in admin screens
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git-svn-id: svn://192.168.202.10@3363 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-04 21:25:46 +00:00
mattf
1939cd35b4
Added exclude_call_log_data option and added HELP pop-ups to the Export Leads Report
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git-svn-id: svn://192.168.202.10@3361 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-03 15:09:35 +00:00
mattf
956463aecf
Added menu_id option for add_did and update_did Non-Agent API functions
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git-svn-id: svn://192.168.202.10@3355 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-17 20:39:46 +00:00
mattf
05452d2883
Added SOURCESELECT Custom Field Type
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Added ability to calculate basic Math functions in SCRIPT custom field types
git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf
4babb9e0ba
Added Agent Search Method override options for campaigns and in-groups.
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git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
de71e25392
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
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git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
8f5a7d14da
Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
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git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf
98151e20bd
Help documentation update for 3-way stop recording exception
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git-svn-id: svn://192.168.202.10@3332 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-30 14:32:56 +00:00
mattf
13848308b8
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
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Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
28258bed5f
Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
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git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf
6d3ef26863
Fix for AGENT routing, check for availability, issue #1211
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git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf
0ff02d9165
Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
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git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00