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3b712428a05a5ca38cebd8b651a1245d1184ddc2
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82 Commits
Author SHA1 Message Date
mattf 3b712428a0 Updates to agc scripts for PHP8 
git-svn-id: svn://192.168.202.10@3971 3d104415-ff17-0410-8863-d5cf3c621b8a
 2026-03-22 19:16:26 +00:00
mattf 89134c7f65 Small fixes for PHP8 changes 
git-svn-id: svn://192.168.202.10@3864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-08-09 03:33:13 +00:00
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf ebfed832d6 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf b523754914 Fix for In-Group manual dial logging issue in the agent screen. 
git-svn-id: svn://192.168.202.10@3686 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-21 05:42:32 +00:00
mattf 0a40b84a87 Added STAGING option for campaign presets 
Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen

git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-10 15:09:55 +00:00
mattf e152282761 Added allow_web_debug system setting to disable $DB output by default. 
Added more input variable filtering

git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-21 15:41:15 +00:00
mattf 3527a06150 Added PHP input form variable filters 
git-svn-id: svn://192.168.202.10@3566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-18 06:09:51 +00:00
mattf 736e238a3d Fixes for security issues in several PHP scripts 
git-svn-id: svn://192.168.202.10@3504 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-25 13:37:52 +00:00
mattf e2e0505570 Added CORS(Cross-Origin Resource Sharing) support for the VICIdial agent PHP scripts. see the CORS_SUPPORT.txt doc for more information. 
git-svn-id: svn://192.168.202.10@3459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 03:24:05 +00:00
mattf 65e117617a Added calls_inqueue_count_ campaign options 
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-26 15:05:26 +00:00
mattf d02f09725c git-svn-id: svn://192.168.202.10@3408 3d104415-ff17-0410-8863-d5cf3c621b8a 2021-03-28 15:00:13 +00:00
mattf d3eea512f7 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 9a04537db3 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241 
git-svn-id: svn://192.168.202.10@3319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 02:44:56 +00:00
mattf 48c4eea438 Added options for manual-only and auto-only sip actions 
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:47:05 +00:00
mattf 9cb3e7f8e7 More agent screen PHP7 fixes 
git-svn-id: svn://192.168.202.10@3145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-10-14 10:50:00 +00:00
mattf c21795bfc5 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf 06c35d1c47 Added campaign SIP Actions processing for the agent screen for manual dial calls 
git-svn-id: svn://192.168.202.10@3130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-30 13:46:43 +00:00
mattf 884a60ad22 Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf 0168acb8ef Fixed email transfers bugs, modified transfer-conf panel for same 
Added option to allow --ALL-- as a campaign value in lead report export

git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-10 22:14:43 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 27ab9aa216 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf d1b5b4e106 Added more qualifiers for Hungup Xfer function to be triggered in agent screen 
Added park log display to modify lead page and park log report

git-svn-id: svn://192.168.202.10@2800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-08 14:16:56 +00:00
mattf d83f6dad73 Added logging and notification of 3-way call hung up in agent screen, Issue #1024 
git-svn-id: svn://192.168.202.10@2787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-09 15:58:24 +00:00
mattf d46b1b5d26 Added additional variable filtering 
git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-27 07:14:38 +00:00
mattf b03ee4e9c0 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf bb7124bd78 Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 77a489496f Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf 605e80803a Fixed user_authorization bug in agent code 
git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-28 22:50:22 +00:00
mattf 16e89519a0 Fixed issue #933, variables 
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 13:50:06 +00:00
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf f1d3920b85 Fixed XSS security issue, issue #929 
git-svn-id: svn://192.168.202.10@2481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-27 15:13:54 +00:00
mattf 2ad67cd044 Added chat dead detection in agent screen, real-time report and API 
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 19:11:44 +00:00
mattf 8952589d00 Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf 19792e4a18 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf 87bb46586e Added several agent translations(Polish, Portuguese, Russian, Swedish, Japanese, Chinese, Slovak, Danish) and updated the Spanish and Dutch dictionaries. 
Fixed missing QXZ phrases in vicidial.php and conf_exten_check.php

git-svn-id: svn://192.168.202.10@2231 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-28 16:03:16 +00:00
mattf 064c28aac8 Added settings for languages for users 
Added on-the-fly language use for the agent screen
Standardization of filtering of user/pass variables in agent scripts

git-svn-id: svn://192.168.202.10@2221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-17 11:53:24 +00:00
mattf 681f050a36 Added Languages admin web screens 
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-04 17:18:21 +00:00
mattf 29013f08cf Code cleanup in PHP files for QXZ functions 
Added ADMIN_www_languages.pl script to parse all web files for QXZ phrases and populate DB table www_phrases

git-svn-id: svn://192.168.202.10@2213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-28 14:28:39 +00:00
mattf 703b6d6364 Updated QXZ output code in agent interface to allow for ordered PHP variables and other code cleanup 
QXZanalyzer.pl update for better parsing and more stats
Added LANGUAGES_QXZ_notes.txt file for documentation

git-svn-id: svn://192.168.202.10@2193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-18 19:05:36 +00:00
mattf f194c66910 Changed agent code to use new QXZ function in functions.php. This will facilitate easier other language builds and easier dynamic text and image replacement. 
git-svn-id: svn://192.168.202.10@2161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-12 00:35:04 +00:00
mattf e2add6cbcf Added Agent API pause_code function 
git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 13:39:53 +00:00
mattf 43e7797095 Changed require() to require_once() in agc directory PHP scripts 
git-svn-id: svn://192.168.202.10@2016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-08-22 11:05:10 +00:00
mattf e01116aa8b Added AST_CRON_audio_4_ftp2_FTPSSL.pl script for secondary archival of recordings to an FTP SSL server. 
Changed agent code to use mysqli PHP functions.

git-svn-id: svn://192.168.202.10@2009 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-08-05 12:12:54 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 9884e2ce4d Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-06-15 16:08:13 +00:00
mattf 35d12e4374 Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options 
Converted ereg to preg in the agc agent interface PHP scripts

git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 04:52:48 +00:00
mattf 98df4848e0 Added more validation of agent sessions to prevent double-logins 
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-29 11:11:16 +00:00