Commit Graph
1790 Commits
Author SHA1 Message Date
mattf 4c4ac0a100 Database schema update related to the last commit
git-svn-id: svn://192.168.202.10@1790 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-27 01:53:44 +00:00
mattf 19014858db Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 7f498daeac Fixes for missing User Group restriction settings in several administrative and reporting scripts
git-svn-id: svn://192.168.202.10@1788 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-21 07:28:58 +00:00
mattf 1c07ea97d0 small change to consult_custom_delay coding in vicidial.php
git-svn-id: svn://192.168.202.10@1787 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-15 12:30:55 +00:00
mattf e24ff027f0 Added a delay on consultative transfers involving custom fields in vicidial.php, options.php option to control the delay
git-svn-id: svn://192.168.202.10@1786 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-15 11:31:57 +00:00
mattf 00011d23b6 Changed priority loading of new auto-generated separated contexts in keepalive script
git-svn-id: svn://192.168.202.10@1785 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-14 15:09:37 +00:00
mattf cce03d663f Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf bddbae3886 Separated vicidial-auto dialplan entries into different contexts
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf bfa4db86c1 Added List territory reset function
git-svn-id: svn://192.168.202.10@1782 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-08 01:02:41 +00:00
mattf dd8fd6607a Fixed ring agent EXTERNAL protocol issue
updated non-agent-api doc

git-svn-id: svn://192.168.202.10@1781 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-30 22:15:01 +00:00
mattf 8a22753af3 Documentation updates
fixed small bug in non-agent API with custom fields

git-svn-id: svn://192.168.202.10@1780 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-27 18:42:38 +00:00
mattf 6ae7d4f188 Added User Group Active User In-Group Select function to User Group page
git-svn-id: svn://192.168.202.10@1779 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-26 02:13:19 +00:00
mattf b34611d1f3 Added System max Stats report and permissions for both max stats reports
git-svn-id: svn://192.168.202.10@1778 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-25 17:38:50 +00:00
mattf 18ef5b50f3 Added Answer to all call menus at the top, in the ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@1777 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 15:35:54 +00:00
mattf 18e8aa7cb5 small bug fix for urlencoding of custom fields for call urls
Added vicidial_log dupe check to cleanup process

git-svn-id: svn://192.168.202.10@1776 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 04:32:02 +00:00
mattf be49d254a8 Force vicidial_list custom field labels to be all lower case
git-svn-id: svn://192.168.202.10@1775 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-22 18:50:40 +00:00
mattf 1245419a7b small admin.php bugfix
header change to inbound daily report csv download
rewrite of the IVRfilter report

git-svn-id: svn://192.168.202.10@1774 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-19 02:21:23 +00:00
mattf 9011a8a340 security fix issue #544
git-svn-id: svn://192.168.202.10@1773 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-17 19:58:29 +00:00
mattf c5c96a5343 fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf 68771d160f fixed dispo call url unrencoding issue
git-svn-id: svn://192.168.202.10@1771 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-06 20:13:09 +00:00
mattf 1d5e74a1c6 admin.php copyright date update
added webphone variables to bulk phone add script
fixed fullname dispo/start url variable

git-svn-id: svn://192.168.202.10@1770 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-05 01:44:59 +00:00
mattf 668bc616cf Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics
git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-03 03:50:33 +00:00
mattf c585869a65 Changed call time overflow to look at previous day stop time
git-svn-id: svn://192.168.202.10@1768 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-29 14:21:49 +00:00
mattf 1c1792e9db Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-28 01:05:22 +00:00
mattf b1157bbb54 small fixes for max stats in AGI scripts
git-svn-id: svn://192.168.202.10@1766 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 16:49:28 +00:00
mattf 2aa36b16d5 images for new charts
git-svn-id: svn://192.168.202.10@1765 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 16:28:41 +00:00
mattf 6b52a6dc69 Adapt script change to run for campaigns with live agents but no hopper leads
formatting fixes

git-svn-id: svn://192.168.202.10@1764 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 16:23:37 +00:00
mattf 646723e94e Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf 58ad51f3f7 Added remove images and links options as well as email subject option to the email web report script
git-svn-id: svn://192.168.202.10@1762 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-14 14:26:24 +00:00
mattf 2f6b73422c Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-12 20:33:58 +00:00
mattf ebc405e7ec Added queue key options for in-group ID and ALLQ to the QM sync script
git-svn-id: svn://192.168.202.10@1760 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-03 13:38:44 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf 83ca0686aa Added ftp validate option flag to crontab scripts
git-svn-id: svn://192.168.202.10@1758 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-30 23:07:03 +00:00
mattf 3ee4f9379f Added FTP Persistence option to cron FTP scripts
git-svn-id: svn://192.168.202.10@1757 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-28 21:23:59 +00:00
mattf 3fa44a74e0 Added Inbound Daily Report
Added more filename filtering for audio store

git-svn-id: svn://192.168.202.10@1756 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-22 18:34:49 +00:00
mattf 755831a221 Added ability to set scheduled callbacks with Agent API.
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00
mattf 2224f414c9 fixed issue with agent alert extension and all-digit audio file names
git-svn-id: svn://192.168.202.10@1754 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-10 19:29:49 +00:00
mattf bf0e8fe243 Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf 79683313ae Small changes to allow for field updating in call menus from transfers
git-svn-id: svn://192.168.202.10@1752 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-05 04:59:32 +00:00
mattf 148450377d quick fix for add-a-phone issue in admin.php
git-svn-id: svn://192.168.202.10@1751 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-04 15:26:00 +00:00
mattf 8a3aa7d5fe Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company.
Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.

git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-03 10:40:56 +00:00
mattf 4214e263d1 agent-side, fix for case-sensitive reserved custom fields
git-svn-id: svn://192.168.202.10@1749 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-25 18:38:10 +00:00
mattf f426f4dc61 Fixed case sensitivity on reserved list fields for custom fields
git-svn-id: svn://192.168.202.10@1748 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-25 18:35:08 +00:00
mattf dad564579b Added Scheduled Callback Calltime Block feature
git-svn-id: svn://192.168.202.10@1747 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-24 18:11:38 +00:00
mattf da5cc4d41f Added Scheduled Callback Hours Block feature to block USERONLY callbacks from being displayed to an agent within a set number of hours since the callback was set
git-svn-id: svn://192.168.202.10@1746 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-22 01:55:27 +00:00
mattf 32676364c9 Fix for manual dial alt dial stuck vac calls
Fix for FTP cron scripts with transfer limit set

git-svn-id: svn://192.168.202.10@1745 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-21 20:28:47 +00:00
mattf 308a00d13c Added 5 more fields to Contacts
Added code to help prevent API transfer duplicates
lengthened the web_form_address in admin.php to 9999 characters

git-svn-id: svn://192.168.202.10@1744 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-18 19:42:28 +00:00
mattf 2ebb432034 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf 3e75a65a50 small fix for first server sql
git-svn-id: svn://192.168.202.10@1742 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-14 19:03:08 +00:00
mattf 46a1fd2c93 small changes to ALTERNATE_1 format for export calls report
git-svn-id: svn://192.168.202.10@1741 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-11 20:19:28 +00:00