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Author SHA1 Message Date
mattf 4e49cea67d Added agent activity section to User Stats report 
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 17:33:01 +00:00
mattf 03eabdd7a0 fixes issues with logging in INBOUND_MAN dial method 
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 11:49:28 +00:00
mattf 7e43387073 disable debug logging level in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1327 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 17:25:56 +00:00
mattf 3fd88b6249 fix for issue 295 
git-svn-id: svn://192.168.202.10@1326 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:43:06 +00:00
mattf 74c59aa83c fix for issue 298 
updated Italian agent translation file

git-svn-id: svn://192.168.202.10@1325 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:03:53 +00:00
mattf 40b5a163c6 Added ability to have a webphone in an IFRAM in the agent browser 
git-svn-id: svn://192.168.202.10@1324 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-01 06:48:30 +00:00
mattf f655ae762c Added ignore_list_script_override option for in-groups 
git-svn-id: svn://192.168.202.10@1323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 21:17:21 +00:00
mattf 3bc89e6207 small translations fixes 
git-svn-id: svn://192.168.202.10@1322 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 11:34:38 +00:00
mattf 527a6cd9ef Added Vtiger/ViciDial role/user_level customization on sync 
git-svn-id: svn://192.168.202.10@1321 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 11:21:51 +00:00
mattf 80ec7ad35d fixed ranking bug on agent ingroup rank call routing setting 
git-svn-id: svn://192.168.202.10@1320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 17:36:34 +00:00
mattf 1607673c4a fixed non-agent API issue 
fixed links in DID call stats page

git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:50:42 +00:00
mattf 97254df98c fixed SO call route issue 
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:06:15 +00:00
mattf 236cd83d76 Small fixes for logging and agentdirect display 
git-svn-id: svn://192.168.202.10@1317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 12:10:45 +00:00
mattf a3748fd9a5 Small bug fix in admin.php for new AGENTVMAIL option on in-group drops 
git-svn-id: svn://192.168.202.10@1316 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 15:13:23 +00:00
mattf 8ac7d4a32e DB fix for last commit 
git-svn-id: svn://192.168.202.10@1315 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:38:08 +00:00
mattf c675a59d33 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf b7c18b2bc8 added DID logging of call length to call_log table from start until pre-in-group queue or hangup 
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 19:20:31 +00:00
mattf 40b4c14d24 bug fix 292 export newline characters filter in list export and calls export 
git-svn-id: svn://192.168.202.10@1312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 15:57:05 +00:00
mattf b364940b61 bug fix 291 
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 14:39:10 +00:00
mattf 1a04ebedaf updated DST schemes for Australia and New Zealand 
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-18 11:17:24 +00:00
mattf eddcc2ad45 updated language builds for agent interface 
fixed DID stats report issue

git-svn-id: svn://192.168.202.10@1309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-17 17:49:30 +00:00
mattf bc5a85314a small manual dial bug fix, issue 271 
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 21:47:32 +00:00
mattf bcac242cda DID related fixes 
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 14:32:00 +00:00
mattf 7036a53e18 small manual dial logging fix 
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 21:18:48 +00:00
mattf 7f0811a98e another fix for manual dial call progress 
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 04:16:23 +00:00
mattf b5c4954ad9 vdc_db_query.php bug fixes and addition of dispo_name as dispo URL option, issues 285, 286, 287 
git-svn-id: svn://192.168.202.10@1304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-14 01:15:12 +00:00
mattf 7782c00a64 small bug fixes 
git-svn-id: svn://192.168.202.10@1303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-13 18:28:32 +00:00
mattf e8c914f183 fixed small dialplan generation bug in ADMIN_keepalive_ALL.pl 
git-svn-id: svn://192.168.202.10@1302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-11 19:38:40 +00:00
mattf 518d7f7b2f fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls 
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 20:13:59 +00:00
mattf daa51c09c3 fixes for bugs 270, 259, 273 all related to manual dialing and alt number dialing 
git-svn-id: svn://192.168.202.10@1300 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 13:33:36 +00:00
mattf 996b39d15a updated Dutch agent translation 
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 04:16:02 +00:00
mattf efa6d1af56 set versions for trunk to 2.4b0.5 
git-svn-id: svn://192.168.202.10@1298 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 03:47:51 +00:00
mattf 029ccdd020 Created stable release branch of 2.2.0 
git-svn-id: svn://192.168.202.10@1297 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 03:32:17 +00:00
mattf 53cd7efc08 set versions for 2.2.0rc1 in preparation for branch 
git-svn-id: svn://192.168.202.10@1296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 03:30:50 +00:00
mattf 47f4b21e7f updated language builds 
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 02:58:21 +00:00
mattf 4d204255ac Updated language translation files 
Added traditional Chinese

git-svn-id: svn://192.168.202.10@1294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-07 18:42:56 +00:00
mattf 416e9a3f83 Added variable sizing on the vicidial.php screen 
git-svn-id: svn://192.168.202.10@1293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-07 12:29:04 +00:00
mattf 38015d489f fix for duplicate issue when copying in admin.php 
git-svn-id: svn://192.168.202.10@1292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 20:45:25 +00:00
mattf 197068db62 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf b72bdbdb0c bug fixes 
git-svn-id: svn://192.168.202.10@1290 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-30 21:28:53 +00:00
mattf 325d5bcce8 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mikec 80fd0cb469 added a query to populate the vicidial_campaign_stats table with any missing campaign_ids just in case they were accidently removed. 
git-svn-id: svn://192.168.202.10@1288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 15:49:37 +00:00
mattf dd75b22808 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it. 
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-23 16:10:48 +00:00
mattf 98b5f98313 Fixed inbound only display issue on real-time screen(Bug#260) 
git-svn-id: svn://192.168.202.10@1286 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 14:16:12 +00:00
mattf 65d34880d2 Outbound report bug fixes(bug #262) 
git-svn-id: svn://192.168.202.10@1285 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 13:49:18 +00:00
mattf a2b9ede7ac auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf cd43d064e0 fixes for Vtiger 5.1.0 compatibility and second_server sql file update 
git-svn-id: svn://192.168.202.10@1283 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-18 14:57:22 +00:00
mattf e697815afe Fixed small bug in voicemail update script 
git-svn-id: svn://192.168.202.10@1282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-17 16:13:00 +00:00
mattf ee3b1e4c61 Added six duplication checking methods to the non-agent API add_lead function 
git-svn-id: svn://192.168.202.10@1281 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 09:43:40 +00:00
mattf b492eee222 minor bug fix in cleanup script 
git-svn-id: svn://192.168.202.10@1280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 08:14:11 +00:00