mattf
5bb660115d
Added TILTX features for pre-carrier call filtering
...
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf
04fa201cad
Added mohsuggest phone config option for SIP and IAX phones
...
Added new option/layout to agc/alt_display.php
git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf
65e117617a
Added calls_inqueue_count_ campaign options
...
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf
5b1a9ff87d
Added more screen labels for non-form fields
...
git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-22 02:26:19 +00:00
mattf
25ceb7a306
Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel
...
git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-17 16:02:27 +00:00
mattf
2f1319014b
Added Event handlers for new manager events, updates to the listen script
...
git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-08 14:35:22 +00:00
mattf
cdef190fd2
Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen
...
git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-28 02:49:24 +00:00
mattf
85cf58aba7
Added populate_lead_comments in-group option, Issue #1229
...
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
2cfd57bf23
Added leave_3way_start_recording campaign options
...
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf
eaaf68e4b8
Added checking of .wav files for asterisk-compatible format in Audio Store
...
Added display of bad wav file formats on sounds_list Non-Agent API function
git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-22 16:52:40 +00:00
mattf
5911bbe72d
Added QC Scorecard presets with recording timestamps
...
git-svn-id: svn://192.168.202.10@3393 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-20 00:40:56 +00:00
mattf
d3eea512f7
Added system settings for agent_hidden_sound and added more browser_alert_sounds
...
Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
1e9f26353b
Added clear_form campaign option, Issue #1179
...
git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 21:54:03 +00:00
mattf
87a157d955
Added more enhanced_disconnect_logging options in System Settings
...
git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-14 15:01:50 +00:00
mattf
4f0a045e17
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
...
Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
7e091e5d0c
Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
...
git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf
baa3b82785
Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
...
Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script
git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf
05452d2883
Added SOURCESELECT Custom Field Type
...
Added ability to calculate basic Math functions in SCRIPT custom field types
git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf
5b91f0dae7
Added more logging, debug code and fixes for SHARED agent campaigns
...
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf
4babb9e0ba
Added Agent Search Method override options for campaigns and in-groups.
...
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
de71e25392
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
...
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
8f5a7d14da
Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
...
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf
13848308b8
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
...
Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
0ff02d9165
Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
...
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf
efa3b3796a
Added caching of parked call stats
...
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script
git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf
91bfd5155d
Added No-Agent No-Queue Delay option for in-groups
...
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf
954f2ba407
Added pause_max_exceptions campaign feature
...
Fixed issue #1235
git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00
mattf
0d22dcadd7
Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader.
...
Fixed issue with Team Performance Detail report
git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 00:51:56 +00:00
mattf
4db26c22fd
small fix to last commit
...
git-svn-id: svn://192.168.202.10@3294 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-14 12:49:41 +00:00
mattf
b16effe05d
Added UNSELECTED options for campaign alt_number_dialing
...
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-13 12:25:44 +00:00
mattf
cc95483c5a
Added more get_call_launch PREVIEW_ options
...
git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-12 20:57:34 +00:00
mattf
7e1e650436
Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone.
...
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 04:42:29 +00:00
mattf
c760501809
Added International DNC scrub features
...
git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 03:08:08 +00:00
mattf
71e3838abe
Added EVERY_NEW_ALLCALL option for QM PAUSEREASON system setting
...
git-svn-id: svn://192.168.202.10@3269 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-19 20:56:11 +00:00
mattf
e9ddf77e48
Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting
...
git-svn-id: svn://192.168.202.10@3266 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-12 14:18:24 +00:00
mattf
18d6290827
Added List overrides for some inbound voicemail settings: drop and after-hours
...
git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf
47e48a61f3
Added more concurrent_transfers campaign options
...
git-svn-id: svn://192.168.202.10@3261 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-01 19:30:52 +00:00
mattf
cb0bf334d0
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
...
Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf
3189091387
Added queuemetrics_pausereason system setting
...
git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-22 14:53:02 +00:00
mattf
7aab76b281
Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed.
...
git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-29 03:06:03 +00:00
mattf
d40409a38c
Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
...
git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf
3c890dacb5
Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
...
git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf
7e88b39b1f
Fix for Asterisk manager changes since version 13.
...
Added optionnal Asterisk security logging script.
git-svn-id: svn://192.168.202.10@3230 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-22 20:08:54 +00:00
mattf
87cf0bae6c
Added options at the campaign and in-group levels to allow you to play alert sounds when a call arrives in the agent's session, in the agents' web browser that they are logged into the agent screen with. Must be enabled in system settings.
...
git-svn-id: svn://192.168.202.10@3221 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-08 02:47:19 +00:00
mattf
16ee18f300
Added entries_per_page system setting option, fixed phone relocate conf file load issue
...
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf
e968f8a621
Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls.
...
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-03 21:28:59 +00:00
mattf
76c5626204
Added an optional "send this user a login link email" link to the User Modify page to send a shortcut URL link for the agent to more easily log into the agent screen. Must be enabled in System Settings.
...
git-svn-id: svn://192.168.202.10@3207 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-01 19:32:29 +00:00
mattf
c757bd1c46
Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
...
git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf
8ae5176456
Added system settings option to require passwords of a set minimum length.
...
This setting affects User passwords, Phone and Server registration passwords and the System Settings default passwords.
git-svn-id: svn://192.168.202.10@3196 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-07 08:16:50 +00:00
mattf
a33676bdc4
Added OpenSIPs CID Name settings
...
git-svn-id: svn://192.168.202.10@3193 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 05:08:29 +00:00