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77cab942b3c83798262c08817f1857748a01f217
Commit Graph
131 Commits
Author SHA1 Message Date
mattf 77cab942b3 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf 7988eed4d5 updated language builds 
flag for 2.2.0rc4 release

git-svn-id: svn://192.168.202.10@1330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-04 04:40:06 +00:00
mattf 4e49cea67d Added agent activity section to User Stats report 
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 17:33:01 +00:00
mattf 03eabdd7a0 fixes issues with logging in INBOUND_MAN dial method 
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 11:49:28 +00:00
mattf 3fd88b6249 fix for issue 295 
git-svn-id: svn://192.168.202.10@1326 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:43:06 +00:00
mattf 74c59aa83c fix for issue 298 
updated Italian agent translation file

git-svn-id: svn://192.168.202.10@1325 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:03:53 +00:00
mattf 3bc89e6207 small translations fixes 
git-svn-id: svn://192.168.202.10@1322 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 11:34:38 +00:00
mattf 80ec7ad35d fixed ranking bug on agent ingroup rank call routing setting 
git-svn-id: svn://192.168.202.10@1320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 17:36:34 +00:00
mattf 1607673c4a fixed non-agent API issue 
fixed links in DID call stats page

git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:50:42 +00:00
mattf 97254df98c fixed SO call route issue 
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:06:15 +00:00
mattf c675a59d33 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf b7c18b2bc8 added DID logging of call length to call_log table from start until pre-in-group queue or hangup 
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 19:20:31 +00:00
mattf 40b4c14d24 bug fix 292 export newline characters filter in list export and calls export 
git-svn-id: svn://192.168.202.10@1312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 15:57:05 +00:00
mattf b364940b61 bug fix 291 
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 14:39:10 +00:00
mattf 1a04ebedaf updated DST schemes for Australia and New Zealand 
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-18 11:17:24 +00:00
mattf eddcc2ad45 updated language builds for agent interface 
fixed DID stats report issue

git-svn-id: svn://192.168.202.10@1309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-17 17:49:30 +00:00
mattf bc5a85314a small manual dial bug fix, issue 271 
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 21:47:32 +00:00
mattf bcac242cda DID related fixes 
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 14:32:00 +00:00
mattf 7036a53e18 small manual dial logging fix 
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 21:18:48 +00:00
mattf 7f0811a98e another fix for manual dial call progress 
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 04:16:23 +00:00
mattf b5c4954ad9 vdc_db_query.php bug fixes and addition of dispo_name as dispo URL option, issues 285, 286, 287 
git-svn-id: svn://192.168.202.10@1304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-14 01:15:12 +00:00
mattf 7782c00a64 small bug fixes 
git-svn-id: svn://192.168.202.10@1303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-13 18:28:32 +00:00
mattf e8c914f183 fixed small dialplan generation bug in ADMIN_keepalive_ALL.pl 
git-svn-id: svn://192.168.202.10@1302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-11 19:38:40 +00:00
mattf 518d7f7b2f fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls 
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 20:13:59 +00:00
mattf daa51c09c3 fixes for bugs 270, 259, 273 all related to manual dialing and alt number dialing 
git-svn-id: svn://192.168.202.10@1300 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 13:33:36 +00:00
mattf 996b39d15a updated Dutch agent translation 
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 04:16:02 +00:00
mattf 029ccdd020 Created stable release branch of 2.2.0 
git-svn-id: svn://192.168.202.10@1297 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 03:32:17 +00:00
mattf 1f92873a46 Added alternative vicidial2.php to 2.0.5 branch 
git-svn-id: svn://192.168.202.10@1265 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 11:17:11 +00:00
mattf 60ee18ff6b bug tracker fixes to AGI inbound and search page 
git-svn-id: svn://192.168.202.10@1224 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:54 +00:00
mattf 0211ef7f6d Fixed small hopper bugs 
git-svn-id: svn://192.168.202.10@1220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 01:47:41 +00:00
mattf f94f061f8a Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 535713b003 Fixed leave-3way-call issue if customer is parked, 2.0.5 branch 
git-svn-id: svn://192.168.202.10@1190 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 22:32:50 +00:00
mattf 5d130e7a4a For lead loading, added column definitions to insert queries 
git-svn-id: svn://192.168.202.10@1188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-22 21:18:03 +00:00
mattf c567e19811 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 493236f3ca Backported bug fixes from trunk 
git-svn-id: svn://192.168.202.10@1182 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-11 13:51:45 +00:00
mattf d1fbeae2ea Fixed minor agent alert bug 
Added option to send remote agent calls with phone number*vendor_id

git-svn-id: svn://192.168.202.10@1177 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-03 02:51:41 +00:00
mattf ef7ab792c7 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf 5066272438 commit of 2.0.5.1rc1 release 
git-svn-id: svn://192.168.202.10@1138 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 18:11:29 +00:00
mattf 9398a29320 fixed bug in vicidial.php where auto-received calls were not transferring after placing manual dial call 
git-svn-id: svn://192.168.202.10@1126 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 14:29:08 +00:00
mattf 8b7c03a26d Security fixes in PHP scripts for non-latin setting systems 
git-svn-id: svn://192.168.202.10@1123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-22 09:14:08 +00:00
mattf 461d3f2df4 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf e752cea62b fixed bug #210 in AST_timeonVDADall.php script 
git-svn-id: svn://192.168.202.10@1120 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-18 13:34:13 +00:00
mattf 0375997138 small bug fix for the AST_VDadapt.pl script and reformatting it to fit standard 
git-svn-id: svn://192.168.202.10@1119 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-17 19:25:31 +00:00
mattf c14f7be94b updated Ubuntu install doc 
added 2 Vtiger reports, perl script generated

git-svn-id: svn://192.168.202.10@1098 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-23 08:54:29 +00:00
mattf 24974a92c3 fix voicemail configuration issues 
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-09 16:55:36 +00:00
mattf 215ac46c7d small docs and comments updates 
trunk - added Vtiger click-to-dial from Planned event screen

git-svn-id: svn://192.168.202.10@1093 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-08 08:59:47 +00:00
mattf 1fd4562c68 update of docs 
release of 2.0.5

git-svn-id: svn://192.168.202.10@1092 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-03 04:39:28 +00:00
mattf 6728e82bdf added VDAD as inactive user to first_server_install.sql file so some reports will work properly 
small typo fixed in LICENSE.txt file
added UPGRADE note about extensions.conf changing significantly
fixed the -q quiet flag in several scripts in bin in order to suppress all output to the screen

git-svn-id: svn://192.168.202.10@1091 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-01 17:58:03 +00:00
mattf e5004d2c01 fixed cleanup agent log issues 
prepared 2.0.5rc4 for release

git-svn-id: svn://192.168.202.10@1090 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-31 01:33:20 +00:00
mattf 51c442787c Added dutch agent translation 
git-svn-id: svn://192.168.202.10@1089 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-30 19:55:06 +00:00