Commit Graph
76 Commits
Author SHA1 Message Date
mattf 8952589d00 Added Chat Messaging
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00
mattf b196e70894 Fix for javascript timezone issues in editing of timeclock entries
git-svn-id: svn://192.168.202.10@2420 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 00:23:53 +00:00
mattf a06c8d2fe9 Added admin web interface to allow for easy linking and display of custom
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf fe575eb003 Fixed field lengths that didn't match DB schema in admin modify lead scripts
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-08 19:47:33 +00:00
mattf 11348fd6bf Added Admin -> Settings Containers to admin web interface to allow more easy
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-06 21:57:16 +00:00
mattf eef591f137 Fixes in the admin web interfaces for QXZ issues
git-svn-id: svn://192.168.202.10@2295 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-07 14:23:25 +00:00
mattf 700adabfd2 Formatting issue #831 for admin_header.php
git-svn-id: svn://192.168.202.10@2289 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-27 21:16:02 +00:00
mattf 9ed706fc41 Added code for on-the-fly language translations display for all admin and reporting scripts
Changed all single-quote QXZ values to double-quote
Added "change language" page to admin.php

git-svn-id: svn://192.168.202.10@2233 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-31 14:49:05 +00:00
mattf 681f050a36 Added Languages admin web screens
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-04 17:18:21 +00:00
mattf 69a6bfc923 Changed all administrative web interface text to be output through new QXZ function instead of echo, reports are not done yet
Changed all default VICIdial logos to new logos

git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-11 11:01:32 +00:00
mattf d2e5ac5406 Integrated all QC code into standard admin code, removing includes as well
git-svn-id: svn://192.168.202.10@2149 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-07-06 13:05:49 +00:00
mattf 70019a5839 Added lists selection option to outbound report
git-svn-id: svn://192.168.202.10@2068 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-09 01:45:57 +00:00
mattf 9d7dff4798 Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-26 20:40:20 +00:00
mattf 339d6bc59f Changed all admin PHP code to use mysqli functions
Fixes for issue #699
Fix for issue #697

git-svn-id: svn://192.168.202.10@2017 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-02 15:37:26 +00:00
mattf 97a6b924e9 Small fix for Show Users links in admin_header.php
git-svn-id: svn://192.168.202.10@2006 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-08-01 15:50:01 +00:00
mattf 778daa7b5b Added Reset Lead-Called-Status for Campaigns page to Admin Utilities
Added System Summary screen as default admin.php screen instead of User List

git-svn-id: svn://192.168.202.10@2000 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-15 13:29:53 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf cf21ae391e Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 9884e2ce4d Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-15 16:08:13 +00:00
mattf e405cc5459 Added Level 8 Disable Add option to system settings
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-22 02:53:19 +00:00
mattf 1b9a742810 Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 488921c703 Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf ba316d527a Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 06c0f51caf Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf a2171f9739 Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf c5c96a5343 fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf 646723e94e Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf 755831a221 Added ability to set scheduled callbacks with Agent API.
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00
mattf bf0e8fe243 Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf 2ebb432034 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf a347fb386b Added DID remote agent extension override entries allowing for inbound calls that are routed to remote agents being able to have DID-specific extensions that a call would be routed to instead of the remote agent extension.
Added 9 new User permissions to allow access to specific Admin sections like Vociemail Music-on-hold and 7 others individually.

git-svn-id: svn://192.168.202.10@1725 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-23 04:36:26 +00:00
mattf 735714f526 Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode.
git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-01 16:12:37 +00:00
mattf e6ab6a94ea Added Agent Screen Labels sub-section of the Admin functions. Allows for each campaign to use a different set of labels for the fields on the default agent screen.
Added ability to define the agent screen status fields shown to the agent: Call ID, Lead ID and List ID

git-svn-id: svn://192.168.202.10@1681 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-25 13:51:55 +00:00
mattf dbfc261b04 Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group.
git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-05-26 04:37:51 +00:00
mattf 9779c2ad54 Added recording ability for Remote Agents
Added logged-in-user displayed in admin pages
Added the PDROP status for outbound auto-dial
Changed some logging of calls when using CPD

git-svn-id: svn://192.168.202.10@1629 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-25 03:52:14 +00:00
mattf 15e6a4be4d Added the add-a-new-lead link to the admin interface
git-svn-id: svn://192.168.202.10@1602 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-15 22:23:29 +00:00
mattf c3ac445a1f Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park.
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-08 06:27:05 +00:00
mattf f110dced3c Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf 16a90ea77b Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page.
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-14 17:56:48 +00:00
mattf fc8e5f2403 Added password strength grading for users, phones and servers. Added ability to force a user password change on the next admin login. Added password default settings to System Settings and added a first login setup screen
Added Legal notices page

git-svn-id: svn://192.168.202.10@1510 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-02 01:14:14 +00:00
mattf 80cf07e896 Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-15 04:21:24 +00:00
mattf 0bc8902e42 Added ability to search by callerid number when calls come into a DID and send matches to a different route
Added ability to clean up callerid numbers when calls come into a DID
Renamed "In-Groups" header in admin.php to "Inbound" to reflect that it is not just for In-groups, but includes DIDs and Call Menus as well
Added ability to download DNC numbers from the internal and campaign-specific DNC lists

git-svn-id: svn://192.168.202.10@1494 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-05 20:01:55 +00:00
mattf d93f7010b5 Changed Remote Agents to take up to 9-digit IDs
Changed Admin link in admin.php to go to a links page instead of the Phones listing

git-svn-id: svn://192.168.202.10@1490 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-03 01:40:32 +00:00
mattf ccca095ac2 Added timer action methods HANGUP, EXTENSION, CALLMENU and IN_GROUP
Fixed queue priority in outbound auto-dial calls when agents have not selected to take calls from all allowed in-groups in a campaign
Added delete_lead option to the update_lead function in the Non-Agent api
Added a GROUP column to the Remote Agents listing in admin.php
Changed the new 3rd gen lead loader to the default, with a link to the old one
Fixed FORM bug when no script is used in vicidial.php

git-svn-id: svn://192.168.202.10@1486 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-29 02:01:56 +00:00
mattf 14bc104ab7 Added help for Call Menu changes made in the last commit
git-svn-id: svn://192.168.202.10@1446 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-17 13:21:52 +00:00
mattf 83c1bbec7d Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-17 04:01:30 +00:00
mattf 49e1e3e05a Added utility in CallCard section to generate new card IDs and added view-by-Run function
update Italian agc_it translation

git-svn-id: svn://192.168.202.10@1440 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-27 00:58:08 +00:00
mattf 4c5823ba36 Added headers to the list download report
Added field order to custom fields
Added ability to copy custom field definitions between lists

git-svn-id: svn://192.168.202.10@1428 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-09 13:25:37 +00:00
mattf 78b4f2f386 Added header option to calls export report
Added copy carrier option in admin.php

git-svn-id: svn://192.168.202.10@1427 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-07 18:31:32 +00:00
mattf 2fb748577f Added code for phase 1 of custom list fields
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-06 23:09:03 +00:00