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8f3d2c869f8ad5e2a64eebecc29b6cd818e27271
Commit Graph
371 Commits
Author SHA1 Message Date
mattf 8f3d2c869f Fixes for rare vicidial_log and recording_log issues 
git-svn-id: svn://192.168.202.10@2622 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-17 11:38:04 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 0a38b95495 Added User Overall user_new_lead_limit 
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 01:35:50 +00:00
mattf 77a489496f Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf ad295427ea Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 77b2768b49 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf fe76b7b104 Added option to grab Calls/Leads export reports by either call date or entry date 
Fix for inbound call notes display

git-svn-id: svn://192.168.202.10@2591 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-26 14:59:04 +00:00
mattf 6119a81054 Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf ce651c1f95 Added ALT Multi Dispo URL option to restrict URL sending by list ID 
git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-01 11:36:54 +00:00
mattf 458397ee40 Chat fixes, added called_count as dispo-call-url variable 
git-svn-id: svn://192.168.202.10@2562 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-19 14:44:46 +00:00
mattf 2e17652b40 Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height. 
git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-06 18:44:43 +00:00
mattf 2460e17bf5 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf 605e80803a Fixed user_authorization bug in agent code 
git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-28 22:50:22 +00:00
mattf de94e3851a Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf 1374e5e763 Made several URL form input fields longer in admin web screens 
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-01 02:23:41 +00:00
mattf 978fc97341 Fixed issue #934, phone_login 
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 14:07:51 +00:00
mattf 16e89519a0 Fixed issue #933, variables 
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 13:50:06 +00:00
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf ec62ecb45c Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 5e2c668318 Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf 66770c582f Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf 370b3d8687 Improved logging of chats, emails, inbound calls 
git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 16:19:27 +00:00
mattf 1632f49d30 Added new version of Inbound Report that allows restricting results by Call Time 
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-16 15:57:54 +00:00
mattf 8d6cd5192f fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 8952589d00 Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf 3cd2ae3cb7 Fixed issue with possible data loss using optional callback or dispo comments settings in rare cases 
git-svn-id: svn://192.168.202.10@2425 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-09 21:17:45 +00:00
mattf 7c7083060c Fixed issue with scheduled callbacks and status groups 
Fixed issue with outbound CID in some cases during dial-only function

git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-20 00:37:31 +00:00
mattf a06c8d2fe9 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 121595aa44 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes 
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-06 14:17:42 +00:00
mattf a68f2af2e5 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf 727af56ae9 Added DID custom fields as webform and script variables in the agent screen 
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-24 01:07:13 +00:00
mattf 8e21e76b92 small variable fix for vdc_db_query.php 
git-svn-id: svn://192.168.202.10@2377 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-11 16:28:08 +00:00
mattf fe575eb003 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 555e0d7401 Added option for secondary sorting by vendor_lead_code, Issue #833 
git-svn-id: svn://192.168.202.10@2361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 15:12:05 +00:00
mattf 0940aaa6c8 Added default language in system settings 
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 02:04:21 +00:00
mattf 49cced282f Added Agent Display Fields campaign option 
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-25 22:16:53 +00:00
mattf 19792e4a18 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf 6ea37dc035 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf 7d605e4177 Added user setting for lead_filter_id in no-hopper dialing 
Fixed in-group no-agent call url

git-svn-id: svn://192.168.202.10@2344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-07 15:28:06 +00:00
mattf 7c8ad22059 Fixed mysqli connect error reporting 
Added option to change drop perccentage calculation in VDAD stats report
other minor fixes

git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-01 17:06:17 +00:00
mattf 57e21c5c0c Added list_description web url variable 
git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 02:03:46 +00:00
mattf 772fb29827 Added option to change the background color for agent scripts 
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-09 22:42:25 +00:00
mattf 9383bdd9af Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 16:21:16 +00:00
mattf ece5a1248f Fix for non-latin customer data in agent screen code 
git-svn-id: svn://192.168.202.10@2317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-05-12 23:49:02 +00:00
mattf 13a1620732 Added webform 3 feature for the agent interface 
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-29 13:40:24 +00:00
mattf 884f7a503f Allow for single quotes in vicidial_list and custom_ data fields 
Added db schema version mismatch warning in System Settings

git-svn-id: svn://192.168.202.10@2301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-13 14:34:00 +00:00
mattf d7a0a762c1 Added list local call time validation, replace with campaign call time if invalid, Issue #812 
git-svn-id: svn://192.168.202.10@2254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-17 19:32:02 +00:00
mattf d6f83833f2 Added list_name web url variable 
Updated AST_manager_listen.pl script to run more efficiently and fix buffer data loss, issue #809

git-svn-id: svn://192.168.202.10@2251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-15 02:17:24 +00:00
mattf cf57246734 Added Local Call Time option for Lists to further restrict call times already set in the campaign.(issue #812) 
Added Manual Dial Lead Search Filter option to limit the search of manual dials to within one campaign's lists from the manual dial screen.

git-svn-id: svn://192.168.202.10@2244 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-12 06:18:46 +00:00
mattf 9a59f0c89a Added Brazilian Portuguese admin translations 
added a few missing variable definitions in vdc_db_query.php script

git-svn-id: svn://192.168.202.10@2239 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-06 20:39:23 +00:00